Atch_4_PP_Questionnaire.docx
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- Attached to
- AIR FORCE INTRANET CONTROL (AFINC) SUPPORT Federal contract opportunity
- Solicitation number
- FA8773-12-R-8002
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RFP Atch 4 - Past Performance Questionnaire
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Text version
ATCH 4
Past Performance Questionnaire Record Solicitation FA8773-12-R-8002
VENDOR NAME:
PAST PERFORMANCE REFERENCE CONTRACT #:
1. What type of services does the contractor provide under the referenced contract number?
Response:
2. PERFORMANCE INFORMATION: If “Yes,” place an “X” in the appropriate column using the definitions matrix below (E, V, S, M, U) that most accurately describes the contractor’s performance or situation. PLEASE PROVIDE A NARRATIVE EXPLANATION FOR ANY RATINGS OF M or U
| E |
| V |
| S |
| M |
| U |
| Exceptional |
| Very Good |
| Satisfactory |
| Marginal |
| Unsatisfactory |
| Performance meets contractual requirements and exceeds many to the Government's benefit. The element being assessed was accomplished with few minor problems for which corrective actions taken by the contractor were highly effective. |
| Performance meets contractual requirements and exceeds some to the Government's benefit. The element being assessed was accomplished with some minor problems for which corrective actions taken by the contractor were effective. |
| Performance meets contractual requirements. The element being assessed contains some minor problems for which corrective actions taken by the contractor appear or were satisfactory |
| Performance does not meet some contractual requirements. The element being assessed reflects a serious problem for which the contractor has not yet identified corrective actions. |
Performance does not meet most contractual requirements and recovery is not likely in a timely manner. The element being assessed contains a serious problem(s) for which the contractor's corrective actions appear or were ineffective.
| Router Operations considerations: |
| YES / NO |
| E |
| V |
| S |
| M |
| U |
Experience in configuring, maintaining, operating, and defending service delivery point routers in unclassified and classified environments.
A. Experience designing, configuring and maintaining common user VPNs for an enterprise network consisting of more than 300 nodes.
B. Experience installing and configuring network infrastructure equipment for an enterprise network consisting of more than 300.
C. Experience installing and maintaining Cat 5, Cat 6, and Fiber cable systems.
D. Experience with Cisco routers, switches.
E. Experience with Riverbed WAN Acceleration appliances.
Narrative:
| Network Security and DNS Operations considerations: |
| YES / NO |
| E |
| V |
| S |
| M |
| U |
A. Experience configuring, maintaining, operating, and defending boundary protection devices (i.e. firewalls, mail relays, and web proxies).
B. Experience with Cisco, Blue Coat, Palo Alto, and Sourcefire devices.
C. Experience managing and configuring load balancers.
D. Experience managing and maintaining DNS for top level domains and delegates.
E. Experience using Infoblox products.
F. Experience using Bind Berkely Internet Name Daemon application.
G. Experience using McAfee Email Gateway application.
| Analysis: Network Traffic and Bandwidth, Data, and Root Cause considerations: |
| YES / NO |
| E |
| V |
| S |
| M |
| U |
A. Experience managing communications circuits and troubleshooting network bandwidth problems.
B. Experience identifying, tracking, and reporting network bandwidth traffic utilization.
C. Experience performing trends analysis on bandwidth circuits to improve network performance.
D. Experience conducting deep packet analysis on circuits.
E. Experience with and conducting analysis on VoIP and VoSIP technology.
| System Administration |
| YES / NO |
| E |
| V |
| S |
| M |
| U |
A. Experience operating, maintaining, and administering classified and unclassified Windows and UNIX environments for an enterprise network.
B. Experience managing and operating classified and unclassified Active Directory environments for an enterprise network.
C. Experience with VMWare products to operate, manage, and administer virtual environments for an enterprise environment.
D. Experience maintaining and administering classified and unclassified SAN operating environment for an enterprise network.
E. Experience maintaining and administering classified and unclassified Backup operating environments and ensuring restore capabilities are available 24/7/365 for an enterprise network.
F. Experience using various network and performance monitoring software to identify issues and resolve problems for an enterprise network.
G. Experience with preparing and completing certification and accreditation of enterprise networks and circuits for unclassified and classified networks.
4. Question: Were there any adverse performance issues/problems? If so, how were they resolved?
| Reports/Letters | Y/N | |
| Contract Discrepancy Report |
Cure Notice
Show Cause Notice
Suspension of Payment
Termination for Convenience/Default
Denial of Claim
Other
Remarks:
Response by:
| ___________________________ | ________________ | |
| Print Name | Title |
| ___________________________ | ________________ | |
| Signature | Date |
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