Questions and Answers 5 June 2026_V5_Amendent 1.docx

ACS Door Q and A 5/28/26 ACS Door Q and A 5/28/26 ACS Door Q and A 5/28/26

1. How old is the facility? Ranges from 30-70 years Appox.

2. How much square footage is in the facility? OPSEC

3. How stable is the power? We feel that it is stable

4. Is there a dropped ceiling in all areas of installation? Most rooms have drop ceilings

5. What type of walls are in the perimeter areas? OPSEC

6. Do we need to drill between the walls, to run our cable infrastructure? Maintenance contract, should not need to drill

7. Do we need to use conduit? If yes, what do you estimate the total conduit footage will be? Maintenance contract shouldn’t be concern

8. Are the door frames metal and concrete filled? Maintenance contract shouldn’t be concern

9. Please provide a comprehensive list of quantities of all IDS items needed (e.g. total number of motion sensors, glass breaks, etc.) per location. Not working on IDS, they are working on ACS

10. Do you currently have existing IDS Sensors in your doors? Please specify which doors. OPSEC

11. What is the manufacturer of the existing IDS system? Not working on IDS

12. Will we be able to reuse the existing cable? If so, what type of cable is there currently? Yes, unsure of type of cable. Shouldn’t need to for a maintenance contract

13. Are Ceilings Suspended? Or Hard Lid? Suspended

14. Are there existing Cable Trays for wiring above ceilings? Yes there are ceiling trays, but only in some rooms; not all rooms have ceiling trays

15. Can Existing Wiring be utilized? Yes

16. Is a “UPS” required? If so, What Time/Power Duration is required? We have emergency power supplies

17. re “Or Equal” Equipment substitutions allowed? Yes as long as it will work properly

18. Is “Plenum Wire” acceptable? Do not know what Plenum wire is

19. Is “After Hours Access” for said work, available to contractor at no add’l cost to the Gov’t? No, unsure at this level of authority

20. What is the height of Exterior Cameras? (If any) N/A / None

21. Please provide/post other “Q & A” requests. Posted 28 MAY 2026

22. Please provide a list of equipment and parts # that are to be installed. Shouldn’t need to install on a maintenance contract, also needed info is in PWS. Only overhaul /replacement requests will be required as needed , none at this time.

23. Are there pipe chases between floors? No

24. What is the range of the budget for this project, and is it already appropriated? Contractors should be skilled and qualified to present all costs associated with this solicitation as a Subject Matter Expert.

25. Because of the high cost of the parts can we bill when parts arrive on site, or in the alternative are progress payments allowed? Contractors should possess financial resources for contract performance. Progress payments and advance payments are not permitted. This contract will be Firm Fixed Price.

26. How many feet of new wire will have to be run? 0

27. What kind of cipher lock and quantities are required e.g. X-10: 0

28. Please post the sign in sheet and Q&A's from the site visit. Please email the POC's listed in the solicitation to justify the need. The Site Visit option is open to all potential contractors planning to submit a proposal.

29. Please post the drawings and the key for the drawings. OPSEC

30. Will the Government provide a device-level asset list (serial numbers, firmware versions, model numbers)? Yes we can provide

31. Does the Government expect the contractor to maintain additional buildings beyond the listed 14 if the mission expands? Not at this time

32. What RMF artifacts (SSP, POA&M, etc.) will the contractor be responsible for creating or updating? There is a potential

33. Will the Government maintain the Genetec Software Support Agreement (SSA), or is the contractor expected to procure it? Contractor responsibility

34. We respectfully request a two-week extension to the proposal due date to allow us sufficient time to incorporate the Government’s responses to submitted questions once they are received. Solicitation will close 5 JUN 2026

35. This contract will be awarded as a Firm-Fixed-Price (FFP) agreement... with a separate FFP Level-ofEffort CLIN for unscheduled maintenance. | Clarify how the Government expects contractors to price the unknown LOE corrective maintenance when no ceiling, historical usage, or estimated quantities are provided. Not a question, the system is new; only unplanned services is when reader goes down.

Leading to replacement of reader or Mercury board. The contractor will submit am invoice for parts, labor, and repairs to the contracting officer after inspection, the contracting officer will provide approval for unscheduled repairs/work.

36. Government may require new installations or replacement of obsolete components; work is not guaranteed and ordered as-needed. | Will new installations be priced within the base contract, via IDIQ task orders, or per ROM requests? Are maximum ordering quantities available? Not to order more than 10 readers and 1 mercury board as in the past those numbers were not exceeded. Contractors have been asked to include in the quotes pricing based on their knowledge and expertise of the elements listed in the solicitation if it is not captured in the Performance Work Statement for consideration.

37. Contractor must ensure all new hardware and software is 100% compatible with Genetec platform and verify integration before proposing equipment. | Will the Government provide a list of approved/compatible hardware models? Will Government fund compatibility testing under LOE or base FFP? No they should know

38. All personnel must possess valid Genetec certification and submit annually. | Should Genetec certification costs be built into the FFP base or considered an indirect cost? Will uncertified technicians be billable if supervised? No, its on the contractor. Uncertified Technicians are not permitted to perform work under this contract, please review the full solicitation details.

39. 328 doors listed across 14 buildings but PWS notes scope may expand to include additional buildings/equipment. | What is the maximum expansion quantity for pricing purposes? Should contractors price contingency capacity for additional buildings? Price per additional door if necessary

40. Contractor responsible for all electrical work unless directed otherwise; separate contract if outside scope. | Request clarification of which electrical tasks are “included” versus “outside scope.” Will Government provide an electrical work matrix? If electrical does not work the Gov. will hire a company to fix, your primary focus is ACS

41. Surrounding areas must be repaired (drywall, paint, structural). | Are repair materials reimbursable or included in the base FFP? What quality standards apply?Will Government accept separate CLIN for repairs? Should not need to repair, unless an issue causes damage

42. Service logs must be submitted within 3 days; PM reports quarterly with findings. | Are reporting labor hours included under base FFP or billable under LOE? What is the expected reporting volume for pricing? Should be in fixed price “FFP”

43. If work is expected to exceed estimate by more than 10%, approval is required. | Does this apply to LOE work only or also to FFP task orders? What is the Government’s approval turnaround time? Quartey, Approx. 48 hrs

44. Contract includes FFP LOE for each option year; authorization required. | What is the annual LOE hour ceiling? Can the Government provide historical LOE usage for access control systems? We expect the contractor to provide LOE hours based upon their knowledge of the system/door maintenance and work IAW Performance Work Statement in the solicitation. LOE has not been utilized previously.

45. Task orders will be issued for new installations. | Will the Government issue standard labor hour estimates or rely on contractor ROMs? Will material markups be allowed? Contractor ROMs, material markups not allowed, have to be at cost. The final contract will be FFP and costs will be analyzed for price reasonableness.

46. Contractor may be required to work extended hours at no additional cost. | How should contractors price potential 24/7 surge support if uncompensated? Can surge hours be billed under LOE? Surge costs should be billed into the FFP repair CLIN or a dedicated Surge CLIN, rather than counting them against LOE hours. LOE (Level of Effort) CLINS are generally bound by a fixed number of labor hours, while surge events require additional effort or materials that must be accounted for appropriately

47. Warranty requires contractor to repair/replace defective items at no cost for one year. | Should warranty labor/material costs be priced into base FFP? Will warranty apply to Government-furnished equipment? Yes, their should be a warranty on any item replaced.government provide the bidders with more information about the actual equipment

48. Contractor must have FCL at Secret; escorts required in restricted areas. | Will escort delays be billable? Should lost productivity from waiting be factored into LOE pricing? No, we should always have at least 1 individual to escort as needed. No lost productivity due to lack of escort should not happen. Contractors MUST schedule their visits in advance of entering the facility to ensure an escort is available.

49. Solicitation describes FFP IDIQ but PWS describes FFP + FFP LOE hybrid. | Please clarify whether this is a hybrid FFP/IDIQ model and provide minimum/maximum quantities for IDIQ CLINs. The overarching IDIQ is Firm Fixed Price, there are CLINS which support Firm Fixed Price Level of Effort.

50. Offeror must self-certify CMMC L1 compliance; no pricing guidance given. | Should cybersecurity compliance costs be priced directly, or treated as indirect? Will audits be Government-funded? No, contractor should have staff that is cybersecurity compliant. Additionally, no contractor can receive an award with the USG if CMMC is not completed, See CMMC Attachment in the solicitation. There are no costs to the USG or Contractor for completing this process.

51. In order to prepare a basis of estimate for a firm fixed price, it is essential that the

52. Can the government please clarify what it means by "this CLIN will incorporate a catalog of pre-priced parts"? If parts are needed have list of parts priced and included into BID - See RFO 12.104(c) (1)(i)

53. Re: "this CLIN will incorporate a catalog of pre-priced parts". Does the government want bidders to provide a catalog of equipment, with firm fixed prices? If so, will the government please provide a list of the equipment to price? Review the PWS

54. Is the current system FICAM? YES

55. Is the current system HSPD-12? YES

56. Shall Offerors provide separate files for their technical response and pricing response, For example Technical response as Volume I and Pricing as Volume II? YES

57. Will the Government provide a cross-reference matrix identifying the specific mandatory requirements that must be addressed in the proposal? The mandatory requirements are listed in the Performance Work Statement associated with this Solicitation

58. As part of the proposal response shall Offerors submit a Technical Approach and a Management Approach based on the PWS, and if so, please specify the required sections and subsections to include and any other topics Offerors must address" The mandatory requirements are listed in the Performance Work Statement associated with this Solicitation

59. "Section states: ""This acquisition is solicited as a Brand Name Justification for contractors certified and authorized to work on Genetec equipment as outlined in the Performance Work Statement under NAICS code 561621. If the subject matter expert (SME) possesses insights regarding the repair, maintenance, or overhaul of GENETEC equipment beyond the requirements listed in the PWS, please incorporate those details into your proposal for consideration during the evaluation. What is the question?

60. Question: Please provide clarification as to what section the Offeror shall write towards our SME’s insights regarding the repair, maintenance, or overhaul of GENETEC equipment beyond the requirements listed in the PWS. If the subject matter expert (SME) contractor possesses insights regarding the repair, maintenance, or overhaul of GENETEC equipment beyond the requirements listed in the PWS, please incorporate those details into your proposal for consideration during the evaluation

61. Please provide the specific mandatory requirements that must be addressed in Offerors proposal response for Pricing. Unsure of what is being asked, do not know how to answer.

62. Shall Offerors complete and insert the "Supplies of Services & Price Costs" (pages 3-6) in the Pricing section (or volume?) of the proposal." Unsure of what is being asked, do not know how to answer.

63. "Section states: ""5. Notice to Vendor(s): All vendors must fully complete and return the 'Required Information Sheet' (attached to the solicitation) and return with their quotation. Additionally, quotations that contain pricing only with no description/detail of the supply/service that will be provided will not be accepted or considered for award."" Contracting level questions

64. Question: Please provide a cross reference matrix to identify specific mandatory requirements for providing 'description/detail of the supply/service' that Offerors must address in their proposal response for pricing Quotation ?" Contracting level questions

65. If Offerors are to submit two separate electronic files for Technical and Pricing, which file (or volume) shall Offerors insert their completed form "REQUIRED INFORMATION SHEET: Contracting level questions

66. Will vulnerability scan results of the in scope devices be required as part of the RMF requirements? NO

67. Are there any servers, workstations, network switches, or other network connected devices that are a part of the overall access control system that the contractor will be required to STIG, harden, update and/or scan? If so, what Operating Systems are operating on the servers/workstations, is the system currently STIG'ed and is it connected to an Active Directory infrastructure? Unsure of what is being asked, do not know how to answer. It is a standalone system.

68. Are there any RMF artifacts that currently exist that will be provided to the contractor? (i.e. -Network/Data Flow Diagrams, PPSMs, HWSW Lists, etc.) NO RMF artifacts

69. At what cadence (monthly/quarterly) should RMF Continuous Monitoring activities (such as scanning, updating firmware, STIG'ing, etc.) be conducted? Quarterly

70. What cyber assessment activities are anticipated? Software is updated regularly

71. What RMF documentation will be required for the contractor to develop/update? Please review the Performance Work Statement RMF Section.

72. We respectfully request a two (2) -week extension to the proposal due date to allow us sufficient time to incorporate the Government’s responses to submitted questions once they are received. Solicitation ends 5 JUN 2026

73. Is this a new requirement, or is there an incumbent contract/contractor currently performing the same or similar work? If an incumbent exists, could you provide the contract number and vendor’s name? This requirement should be considered new as the previous scope on the prior contract is different. There is no incumbent.

74. CLIN 0001 - It states, Quantity "1", Unit "Lot", Unit Price "Schedule Price". Question: Are you looking for the Contractor to provide an Itemized Pricing Catalog for all "necessary hardware" for full system functionality IAW the Access Control System PWS or are you looking for a total dollar amount (Lot) for any equipment that could potentially fail during the Base Period? Please clarify. While the existing access control system is currently fully operational, historical data indicates an estimated annual hardware failure rate of approximately ten (10) readers and one (1) Mercury controller board. To address hardware maintenance requirements, Offerors shall:1. Provide fully established unit pricing for all known, relevant, and necessary hardware items in Exhibit B (Price List).2. Have a Contractor Subject Matter Expert (SME) propose an estimated annual dollar amount to cover potential hardware failures for the Base Period and all subsequent Option Periods.

75. CLIN 0002 - On-Site Labor. Question: Are you looking for the Contractor to provide an "hourly rate" in the "Amount" column or a "total price" not to exceed dollar amount in the pricing table under CLIN 0002 within the SF-1449? Please clarify. Offerors shall propose fully burdened hourly labor rates in Exhibit B (Price List) for all labor categories supporting these CLIN services. Additionally, the Contractor shall propose a cumulative "Not-to-Exceed" (NTE) total dollar amount for the associated CLINs.

76. CLIN 003 - The Pricing Table under CLIN 003 states: Preventive Maintenance: Performed "monthly" but preferably billed in January, April, July, and October while the PWS states in Section 2.0 Preventive Maintenance, the Contractor will conduct "quarterly" Preventive Maintenance (PM) for the ACS. Question: Is the Contractor required to provide "Monthly" or "Quarterly" Preventive Maintenance for this effort? Please clarify. The CLIN descriptions and performance standards have been updated to mandate that Preventative Maintenance (PM) services be performed on a quarterly basis.

77. CLIN 0004 - Pre-Priced Parts. Question: Are you asking the Contractor to provide an itemized pricing catalog for any necessary hardware (e.g. door controllers, readers, wiring, and miscellaneous materials and hardware) that may be required to maintain, repair, or upgrade the Genetec Access Control System? How do you want this not to exceed price catalog or dollar amount portrayed in the "Amount" column in the Pricing Table within the SF-1449? Please clarify. To support the maintenance, repair, and upgrade of the Genetec Access Control System, the Government requires the following:1. Exhibit B (Price List): Offerors shall provide established unit pricing for all known, relevant, and necessary parts.2. SME Cost Projection: The Contractor's SME shall provide an estimated annual cost projection (dollar amount) for this CLIN to cover necessary parts during the Base Period and all subsequent Option Periods.

78. CLIN 0005 - Special Projects / Unforeseen Requirements. Question: Are you looking for the Contractor to provide an "hourly rate" in the "Amount" column or a "total price" not to exceed dollar amount in the pricing table under CLIN 0005 within the SF-1449? Please clarify. Offerors shall establish fully burdened hourly rates within Exhibit B (Price List) for all labor categories relevant to these CLIN items. The overall price for this CLIN shall be proposed as a designated Not-to-Exceed (NTE) dollar threshold

79. PWS Section 9.0 - Security Requirements. It states the Contractor shall possess a "Secret" FCL. The PWS also states, "Safeguarding Classified Information. Contractor employees requiring access to classified information shall have a "Secret" eligibility based on a T-3 investigation or equivalent. Contractor employees shall be submitted for security investigations by the Facility Security Officer (FSO). Question: Will the AMC be providing a DD-254 with the contract award? Will be escorted, this question does not apply, contractor will be escorted at all times.

80. After reviewing QA from May 28, it appears several questions were not answered and marked "Contract Level Question" or provided an incomplete response. Question: Will the government please review and provide clarifications to the responses of the following questions, Question# 63, 64 and 65. We do not have the answers to these questions at our level.(Replacement readers, mercury boards, software update) 65. PZ question

81. We previously submitted Question 62. Since the Government’s response was, "Unsure of what is being asked, do not know how to answer", we would like to resubmit a clarified version of the question. Question: Shall Offerors include a completed "Supplies of Services & Price Costs in Volume II Pricing? Yes

82. We previously submitted Question 65. Since the Government’s response was, "Unsure of what is being asked, do not know how to answer", we would like to resubmit a clarified version of the question. Question: Shall Offerors include a completed "REQUIRED INFORMATION SHEET: in Volume II Pricing? Yes

83. We previously submitted Question 67. Since the Government’s response was, "Unsure of what is being asked, do not know how to answer. It is a standalone system," we would like to resubmit a clarified version of the question. We broke out the question into two separate questions: Revised Question:1 For the cyber requirements, does the access control system include any servers, workstations, or network switches that the contractor will be responsible for hardening/updating and scanning? 1 workstation 1 server. It is stand alone.

84. Revised Question 2: Have any security settings or hardening steps, such as STIGs, already been applied to these devices? No

85. May Offerors include an Appendices so that we may include documents, such as proof of Facility Clearance Level (FCL) of Secret? not applicable, contractors will be escorted

86. We respectfully request a two (2) week extension to the proposal due date to allow us sufficient time to incorporate the Government’s responses to submitted questions once they are received. Extension granted to 22 June 2026 at 10am edt

87. On the Performance Work Statement - 2.0 Preventative Maintenance – It states that it will be conducted Quarterly. On the Combined Synopsis/Solicitation it states on CLIN 0003 that Preventative maintenance will be performed monthly. This is a pretty large difference for the 328 locations. Should CLIN 0003 cover monthly or quarterly for Preventative maintenance of the 328 locations? We are ok with quarterly.

88. To support accurate technical scoping and pricing, we wanted to inquire whether the Government can provide access to any available:

We do not have an inventory, we do not have device counts, we can give building plans as needed. They already came and received the Genetec system config info. We can give drawings and maintenance as needed.