Signed_19_30143_QASP.PDF

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Quality Assurance Surveillance Plan for

Degraded Visual Environment System (DVES)

Purchase Request: FD2060-19-30143

July 10, 2018

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1.0 Performance Management

1.1 Objective(s)

The purpose of this effort is to perform the tasks required to modify the HH-60G, managed by the Special Operations Forces/Personnel Recovery and Rotary Division AFLCMC/WIUBB, with a system to address the operational limitations posed by loss of visual situational awareness in aircraft-induced degraded visual environments (brownout/whiteout). The Contractor shall design, develop, qualify, certify, test, install, and logistically support the HH-60G DVES in accordance with (IAW) the HH-60G DVES Systems Requirements Document (SRD) (located in Appendix A).

In the event of a conflict between the HH-60G DVES SRD and this PWS, this PWS will take precedence. The Contractor shall ensure system performance, cybersecurity, and airworthiness requirements are met and verified for the DVES modification. The Contractor shall develop, adhere, and maintain an Integrated Master Schedule (IMS) and provide Monthly Status Reports (MSR) promptly. The Contractor shall develop and maintain a Technical Data Package (TDP) that accurately depicts the DVES system. The Contractor shall generate and deliver DVES Technical Orders (TO) IAW the Contract Data Requirements List (CDRL). The Contractor shall conduct Systems Integration Lab (SIL) test prior to ground and flight testing. The Contractor shall deliver all data deliverables complete and on time. The Contractor shall design the DVES for permanent installation on all configurations of the HH-60G aircraft. The Contractor shall install and integrate the DVES on a minimum of two aircraft and demonstrate acceptable system integration.

1.2 Result(s)

The DVES will be used for situational awareness when loss of visual references occur in degraded visual environments. The DVES will provide additional safety-of-flight features to the HH-60G and reduce the number of non-combat losses. These capabilities are to be delivered as defined in the Performance Work Statement (PWS), on time and within budget.

2.0 Assessment Management

2.1 Services Summary

Performance Objective

PWS Reference Performance Threshold Method of Surveillance

Develop, adhere, and maintain an Integrated

3.12.1, 3.12.4, 3.12.5, 3.12.6

- The Contractor shall stay within ten business days of the schedule critical path set forth in the IMS unless re-baselined.

The Program Manager shall review deliverables upon receipt.

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Master Schedule

(IMS)

- The IMS shall have no more than three minor discrepancies.

The COR shall document compliance quarterly in the PAR.

Provide MSRs promptly

3.12.6 - A draft MSR shall be submitted on the 15th of every month. If the 15th falls on a holiday/weekend, the report is due the next business day. The initial report is due the 15th of the second month after contract award.

The Program Manager shall review deliverables upon receipt.

The COR shall document compliance quarterly in the PAR.

Develop and provide Agenda, Presentation Materials, and Minutes

3.13, 3.13.1, 3.13.2, 3.13.3, 3.13.4, 3.13.5, 3.13.6, 3.13.7, 3.13.8, 3.13.9, 3.13.10, 3.13.11, 3.13.12, 3.13.13

- The Contractor shall provide draft presentation materials and agenda ten business days prior to scheduled presentations.

- The Contractor shall provide minutes of the reviews, TIMs, and meetings five business days after the event.

The Program Manager shall review deliverables upon receipt.

The COR shall document compliance quarterly in the PAR.

Data Deliverables

Ref DD Form 1423s and PWS paragraphs

- The Contractor shall deliver all data complete and on time.

- The Contractor shall deliver the required data deliverables IAW schedule requirements

The Program Manager shall review deliverables upon receipt.

The COR shall document compliance quarterly in the PAR.

Adherence to Contractor QMS

4.12.4 Prior to contract/order award, the

Contractor shall submit a QMS, including a QCP, for acceptance by the Government MFT. 100% compliance with the QMS is required.

Surveillance will be conducted by applicable MFT member(s) reporting Contractor non-compliance to the COR.

The COR will review applicable Contractor reporting and other relevant information to verify quality of services is commensurate with contractual requirements.

Surveillance will be documented by the COR in the applicable quarterly PAR(s).

Enterprise-wide Contractor Manpower Reporting Application (eCMRA)

4.15 Within 30 calendar days of

contract/order award, the Contractor shall establish a record for the contract/order in eCMRA including Order Data, Contact Data and Location Data.

The Contractor shall provide a count of contractor/subcontractor personnel performing services for each fiscal year and report all contractor/subcontractor labor hours required for performance

Surveillance will be conducted, by the COR monitoring eCMRA.

Surveillance will be documented by the COR in the applicable quarterly PAR(s).

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of services for each fiscal year.

All data shall be reported no later than October 31 of the following fiscal year.

2.2 COR Online File Documentation

The COR will establish and maintain an online file containing training and surveillance documentation (COR Profile and COR Online File in the CORT Tool). The following documentation will be uploaded in the CORT Tool by the COR or PCO as applicable.

2.2.1 COR Profile

DAU CLC 222 Contracting Officers Representative (COR) Online Training DAU CLM 003 Overview of Acquisition Ethics DoD Combatting Trafficking in Persons for Acquisition & Contracting Professionals Wide Area Workflow training QAPC-Led Training (Level C) Contract-Specific Training Refresher training

2.2.2 QASP

2.2.3 Designation of Contracting Officer’s Representative

2.2.4 Annual COR File Inspection Checklist(s)

2.2.5 COR Online File

2.2.5.1 COR Status Report(s)

PAR(s) CAR(s)

2.2.5.2 Miscellaneous Documents

Contract, including modification(s) PWS, including revision(s) QASP revision(s) DD Form 254 CDRL(s) CDRL deliverable(s) Contractor Safety Plan

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Applicable Contractor status report(s) iRAPT report(s) and/or other documentation of Contractor payment

2.3 Plan for Corrective Action

2.3.1 Unsatisfactory Contractor performance will result in the COR issuing a negative PAR. The COR will set a suspense date and forward the PAR to the PCO for submission to the Contractor.

The PCO will submit the PAR to the Contractor for corrective action. The Contractor shall explain the deficiency and identify the corrective action they shall take to resolve the deficiency and prevent recurrence. The Contractor shall sign and return a negative PAR to the PCO by the suspense date. The COR will upload the PAR in the CORT Tool under COR Status Reports.

2.3.2 If repetitive negative PARs or a single negative PAR identifying critical Contractor non-compliance are issued without satisfactory resolution, the COR will initiate the CAR process.

However, the MFT reserves the right to issue a CAR at any time based on the severity of the Contractor non-compliance. The COR will prepare a CAR. The PCO will set a suspense date and submit the CAR to the Contractor for corrective action. The Contractor shall sign and return the CAR, with a corrective action plan, to the PCO for acceptance by the MFT by the suspense date. The corrective action will be tracked and documented until the deficiency is resolved to the satisfaction of the MFT. The COR will upload the CAR in the CORT Tool under COR Status Reports. The CAR will become part of the PCO contract file. If the CAR process fails to resolve the deficiency, the PCO has the right to invoke the Inspection of Supply/Services clause(s) identified in the contract/order.

2.3.3 CORs shall establish a tracking system for corrective actions that includes date COR submitted CAR to PM/FSM, date reviewed by PM/FSM, date reviewed by PCO, date issued by PCO, Contractor’s identified root cause, proposed corrective action, Contractor follow-up actions, and get-well date.

2.4 Acceptance of Services

2.4.1 The Contractor shall submit/process payment requests and receipt/acceptance documents via Wide Area WorkFlow e-Business Suite / Invoicing, Receipt, Acceptance, and Property Transfer (iRAPT).

2.4.2 CDRL deliverables may be submitted using iRAPT or be submitted directly to the MFT member identified on the CDRL. The CDRL will determine submittal requirements; however, separately priced data must be accepted in iRAPT in order for the Contractor to receive payment, and both separately priced and non-separately priced data must be accepted in iRAPT in order for the contract line item to be closed out.

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2.4.3 Services will be accepted by the DCMA QAR or COR.

3.0 Roles and Responsibilities of Multi-Functional Team (MFT)

3.1 General Responsibilities

3.1.1 The MFT is responsible for ensuring the acquisition utilizes Performance-Based Service(s) Acquisition (PBSA) methods including establishment of performance thresholds, procedures to evaluate Contractor performance and positive/negative incentives to encourage the highest quality of services.

3.1.2 The MFT is responsible for conducting surveillance of Contractor performance to ensure Government requirements including quality of services, cost and schedule are met. The MFT will provide the results of their surveillance to the Contracting Officer’s Representative (COR) for input into the Performance Assessment Report (PAR) and to the MFT member updating the Contractor Performance Assessment Reporting System (CPARS).

3.2 Contracting Officer’s Representative (COR)

3.2.1 Determines Quality Management System (QMS) requirements in collaboration with the MFT including the PCO. Aids the PCO in assessing the Contractor-submitted Quality Control Plan (QCP) for congruence with predetermined QMS requirements. Ensures QMS will be effective in bringing about the desired results, i.e., Contractor performance which meets or exceeds contract/order requirements including Services Summary metrics. Confirms QMS includes an inspection and corrective action program which will proactively identify and resolve issues without having to be identified by the Government. Ensures Contractor compliance with the QMS.

3.2.2 Registers in Wide Area Workflow (WAWF) as a Contracting Officer Representative Tracking (CORT) Tool user. Self-nominates in the CORT Tool as the designated COR for the contract. Files an Office of Government Ethics (OGE) Form 450, Confidential Financial Disclosure Report.

3.2.3 Registers for an Enterprise Contractor Manpower Reporting Application (eCMRA) account after designation as a COR. No later than 60 calendar days after contract/order award, verifies the Contractor has established a record for the contract/order in eCMRA. Reviews and, if required, corrects the Contractor record (Order Data, Contact Data, Location Data, etc.). Enters the National Defense Authorization Act (NDAA) Elements and the Fund Cite Data. Verifies the Contractor has reported all data for each fiscal year, including an annual count of

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contractor/subcontractor personnel performing services and the total of contractor/subcontractor labor hours, no later than October 31 of the following fiscal year.

3.2.4 Works with the MFT in conducting and documenting surveillance on Contractor performance. Reports unethical conduct and instances of fraud, waste and/or abuse to the Procuring Contracting Officer (PCO). Inspects and accepts/rejects deliverables during contract/order performance and at close-out to ensure contract/order terms and conditions are met. Monitors control and disposition of Government property. Monitors Contractor payment and verifies it is commensurate with Contractor performance. Documents Contractor performance via PARs, Corrective Action Report(s) (CAR), etc. Issues PARs, at a minimum, quarterly and negative PAR(s) or CAR(s) as required.

3.2.5 Establishes and maintains an online file in the CORT Tool containing training and surveillance documentation (COR Profile and COR Online File). Uploads initial, annual and refresher training certificates. Uploads COR management [e.g., Functional Commander/Functional Director (FC/FD), COR supervisor, etc.] training certificate(s) under Training Courses. Uploads the Contract-Specific Training Checklist under Training Courses.

Uploads the Performance Work Statement (PWS) under Miscellaneous Documents / Work Plan.

Uploads the Quality Assurance Surveillance Plan (QASP) under QA Surveillance Plan (QASP).

Uploads PARs and CAR(s) under COR Status Reports. Reviews the COR Profile and COR Online File, at a minimum, annually.

3.3 Contracting Officer’s Representative (COR) Supervisor

3.3.1 Upon PCO request for COR support, selects a qualified nominee. Confirms the COR nominee has no personal conflicts of interest with performing the responsibilities to be delegated by the PCO. Verifies the COR nominee has the appropriate clearance for the contract/order.

Ensures the COR nominee files an OGE Form 450. Ensures the COR takes initial, annual and any additional training required by the contracting activity. Ensures the COR completes 16 hours of refresher training every three years after completion of the QAPC-Led Training.

3.3.2 Ensures the COR registers in WAWF as a CORT Tool user. Ensures the COR self-nominates as the designated COR for the contract in the CORT Tool. Upon notification of the COR self-nomination, approves the nomination in the CORT Tool. Reviews the COR Profile and COR Online File, at a minimum, annually. Considers performance of COR duties in their appraisal.

3.4 Procuring Contracting Officer (PCO)

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3.4.1 Determines QMS requirements in collaboration with the MFT. Assesses the Contractor-submitted QCP for congruence with predetermined QMS requirements. Ensures QMS will be effective in bringing about the desired results, i.e., Contractor performance which meets or exceeds contract/order requirements including Services Summary metrics. Confirms QMS includes an inspection and corrective action program which will proactively identify and resolve issues without having to be identified by the Government. Addresses Contractor non-compliance with the QMS.

3.4.2 Determines if a COR is required to conduct/document surveillance of Contractor performance. If the requiring activity has not initiated a COR nomination in the CORT Tool, submits a Request for Contracting Officer’s Representative Support memorandum to the requiring activity. Provides Contract-Specific Training to the COR.

3.4.3 Upon notification of COR Supervisor approval of the COR self-nomination, approves the nomination in the CORT Tool. Before contract/order award, submits a Designation of Contracting Officer’s Representative memorandum to the COR and Contractor for signature thereby ensuring the Contractor is notified of the COR assigned to the contract/order and their areas of responsibility and limitation of authority. Uploads the Designation memorandum in the CORT Tool under Contracting Officer / Appointment Letter. Upon transfer/termination of the COR, issues a Revocation (Termination) of Designation of Contracting Officer’s Representative memorandum. Uploads the Termination memorandum in the CORT Tool under COR Revocation.

3.4.4 After the COR is designated, uploads a blank copy the COR File Annual Checklist to the CORT Tool under Annual COR File Inspection Checklist to guide the COR in constructing the COR Online File. Reviews the COR reports on Contractor performance in the CORT Tool.

Approves/Rejects PARS and any CAR(s). Reviews the COR Profile and COR Online File, at a minimum, annually. Documents the results of their review on the Annual COR File Inspection Checklist. After the COR and COR supervisor sign the checklist, uploads the checklist in the CORT Tool under Annual COR File Inspection Checklist.

3.5 Quality Assurance Program Coordinator (QAPC)

3.5.1 Supports the MFT in the development of the contract/order quality assurance requirements specifically ensuring the requirements are clearly stated and enforceable. Prior to contract/order award, provides training to CORs and COR management [e.g., FC/FD. COR supervisor, etc.]

3.5.2 Provides functional, not technical, support for CORT Tool users including assistance with registration, role activation and CORT Tool training. Monitors records of COR and COR management training in the CORT Tool.

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3.6 Contractor

3.6.1 Participates as a member of the MFT upon approval of the Justification & Approval (J&A) or Sole Source Justification (SSJ) if the acquisition is sole source and upon contract/order award if it is competitive.

3.6.2 Responsible for ensuring personnel, information, system, property, facility and, if applicable, international security requirements are met in accordance with the DD Form 254, Department of Defense Contract Security Classification Specification, and applicable Government regulations.

3.6.3 Ensures the quality of services through a QMS. Prior to contract/order award, submits a QMS, including a QCP, addressing detection of quality program problems and defects, identification of root causes for quality related problems/defects, correction of root causes of quality related problems/defects, and follow-up to ensure quality related problems/defects do not recur. The QCP shall identify Acceptable Quality Levels (AQL) and the type, number and frequency of quality assurance/control inspections.

3.6.4 Maintains an inspection process acceptable to the Government and records of inspections, which shall be made available to the Government as long as the contract requires in accordance with the Inspection of Supply/Services clause(s) identified in the contract/order.

3.6.5 Signs and returns a positive PAR within five business days. Signs and returns a negative PAR with corrective action identified by the suspense date. Signs and returns a CAR with a corrective action plan by the suspense date.

3.6.6 Establishes a record for the contract/order in eCMRA no later than 30 calendar days after contract/order award. Enters Order Data, Contact Data and Location Data. Provides an annual count of contractor/subcontractor personnel performing services for each fiscal year if the Department of Defense (DoD) is the requiring activity, if the acquisition is using United States (U.S.) Government appropriated funds, and if the acquisition is in excess of $3,000,000.00.

Reports all Contractor labor hours, including subcontractor labor hours, required for performance of the services provided under the contract/order for each fiscal year in eCMRA.

3.7 Functional Commander/Functional Director (FC/FD)

The Functional Commander or civilian equivalent has determined these services are not mission-essential and will not continue in the event of a crisis. Reference PWS and QASP signature page.

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4.0 Management Strategy

4.1 The COR will issue PARs, documenting both satisfactory and unsatisfactory Contractor performance, at a minimum quarterly. The COR will forward the PAR to the PCO for submission to the Contractor. The PCO will submit the PAR to the Contractor. The Contractor shall sign and return a positive PAR to the PCO within five business days. The COR will upload the PAR in the CORT Tool under COR Status Reports. Unsatisfactory Contractor performance will result in the COR issuing a negative PAR.

4.2 If repetitive negative PARs or a single negative PAR identifying critical Contractor non-compliance are issued without satisfactory resolution, the COR will issue a CAR. However, the MFT reserves the right to issue a CAR at any time based on the severity of the Contractor non-compliance. If the CAR process fails to resolve the unsatisfactory Contractor performance, the PCO has the right to invoke the Inspection of Supply/Services clause(s) identified in the contract/order

4.3 Incentives

4.3.1 If Contractor performance meets or exceeds contractual requirements, positive incentives may include, but are not limited to, decreased surveillance, favorable CPARs and exercising options.

4.3.2 If Contractor performance does not meet contractual requirements, negative incentives may include, but are not limited to, increased surveillance, unfavorable CPARs, not exercising options and Government recourse authorized by the Inspection of Supply/Services clause(s) identified in the contract/order

5.0 Annual COR Online File Inspection: The COR, the COR Supervisor and the PCO will review the COR Profile and COR Online File, at a minimum, annually. They will document the results of their review on the Annual COR File Inspection Checklist. After the COR and COR supervisor sign the checklist, the PCO will upload the checklist in the CORT Tool under Annual COR File Inspection Checklist.

6.0 Contractor Performance Assessment Reporting System (CPARS): The total estimated value of the contract exceeds $1,000,000.00; therefore, CPARS reporting is required.

6.1 The MFT will evaluate Contractor performance. The COR will, at a minimum, review the PARs and other information contained in the COR Online File to prepare and substantiate the CPAR. CPARS will be updated, at a minimum annually, documenting Contractor performance

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for the contract/order. More frequent updates may be made, as required, to document a significant improvement or decline in the level of Contractor performance.

6.2 The Contractor shall have input into the CPAR prior to it being finalized. For each reporting period, the COR will provide the Contractor a draft CPAR with no ratings, only justifications, to examine for seven calendar days. After MFT review of the Contractor’s response, the CPAR will be coordinated through management up to the Division level. Once approved, the CPAR will be sent to the Contractor via CPARS for the official 60 calendar day review. The Contractor shall have the option to concur or non-concur, with comments, via CPARS.

7.0 Safety Requirements

7.1 Mishap Notification/Investigation: The Contractor shall report mishaps including damage to DoD property; occupational illness to DoD military or civilian personnel; injury to on- or off-duty DoD military personnel; injury to on-duty DoD civilian personnel; and damage to public or private property or injury or illness to non-DoD personnel caused by Government operations.

The Contractor shall ensure the Safety Office and the PCO are notified of mishaps. The Contractor shall contact the MFT (COR, if available, or another MFT member) by telephone within four business hours. The Contractor shall cooperate with Government safety investigations.

7.2 MFT Surveillance: MFT member(s) will report any potential safety hazards or actual mishaps to the COR. The COR will monitor Contractor reporting and review any mishap notifications. The COR will address safety and/or health issues in the PAR or in a CAR as applicable.

8.0 Trafficking in Persons: The MFT must inform the PCO if the contractor/subcontractor fails to comply with the requirements of FAR 52.222.50, Combating Trafficking in Persons. The PCO must convey the information to DoD Combat Trafficking in Persons (CTIP) Law Enforcement and Support / Office of the Under Secretary of Defense (OUSD) Personnel and Readiness (P&R) Defense Human Resources Activity (DHRA).

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9.0 Signatures

By signing below, you are appointed to the MFT for this acquisition and accept the above responsibilities.

QAPC Date

COR Date

COR Supervisor Date

PCO Date

Contractor Date

By signing below, you are identifying these services as not mission-essential.

FC/FD Date