13R0001PWS.pdf

PR#: FD2060-11-30046

FILE NUMBER: FD2060-12-30046/REV 0

Performance-based Work Statement (PWS) for

C-5 Avionics Modernization Program (AMP) and Reliability Enhancement and Re-engining

Program (RERP) Contractor Logistics Support

(CLS)

PWS Number: 12-730GFEA-04

WR-ALC/GRS Galaxy Division

WR-ALC/GR Aircraft Sustainment Directorate

Warner Robins Air Logistics Center

Robins AFB GA

FD2060-12-30046 17-Feb-12 12-730GFEA-04 i

Revision Record ii

TABLE OF CONTENTS

1.0 DESCRIPTION OF SERVICES

1.1 Definitions

2.0 SERVICES SUMMARY

2.1 Supply Management

3.0 GOVERNMENT-FURNISHED EQUIPMENT (GFE) AND SERVICES AND INFORMATION

4.0 GENERAL INFORMATION

4.1 Supply Management

4.1.1 Government Industry Data Exchange Program (GIDEP)

4.1.2 Inventory Management

4.1.2.1 Inventory Control

4.1.2.2 Wholesale Inventory

4.1.3 Item Unique Identification (IUID)

4.1.4 Spare and Repair Parts

4.1.4.1 Supply Support Requirements

4.1.4.2 Attrited Repairable Spares

4.1.4.3 Electronic Data Interchange (EDI)

4.1.4.4 Forecasting

4.1.4.5 Vendor Cannibalization / Salvage

4.1.4.6 Parts Usage Report

4.1.4.7 Spares Rationale

4.1.4.8 Repair Management

4.1.4.9 Disposition of Material

4.1.5 Warranty Administration

4.1.6 Packaging, Handling, Storage and Transportation (PHS&T)

4.1.7 Subcontractor Management

4.1.8 Operational Data Tracking/Analyses

4.1.9 Peculiar Support Equipment Item Management

4.1.10 Configuration Control and Parts Obsolescence Support

4.1.11 Technical Data

4.1.12 Task Order Management

4.1.13 Safety and Health Plan

4.1.14 Financial Management

4.1.15 Administration and Management

4.1.16 Multi-Functional Team

4.1.17 Progress Reviews

4.2 Replinishment Spares

4.2.1 Performance Measures

4.2.2 Mean Down Time

4.2.3 Supply Availability

4.2.4 MICAP Response

4.2.5 Replenishment Spares

4.3 Field Service Representative

4.4 Procedures and Controls

4.4.1 Task or Order Authorization

4.4.2 Safety Aspects

4.4.3 Government Access and Inspection of Services

4.5 Travel

4.6 Mission Essential Services

4.7 Green Procurement Program (GPP)

4.8 Environmental Management System (EMS)

4.9 Point of Contact

4.10 Identification Credential Requirements

4.10.1 Common Access Card for Network and Base Access

4.10.2 Contractor Badge for Base Access

iii

4.10.3 External Certification Authority for Network Access

4.11 Security Information

4.11.1 Personnel Security

4.11.2 Physical Security

4.12 DOORS / Equivalent System Access

4.13 Contractor / Subcontractor Intellectual Property

4.14 Contract Change Proposal (CCP), Engineering Change Proposal (ECP), Deviations, and Waivers

5.0 APPENDICES

Appendix A: Applicable Documents Appendix B: AMP & RERP Peculiar Items Appendix C: AMP Peculiar Items (Group A) Appendix D: Flying Hours Appendix E: CDRL Requirements Appendix F: Readiness Spares Package Appendix G: AMP & RERP Peculiar Support Equipment

1.0 Description of Services

This Performance-based Work Statement (PWS) outlines the tasks and duties required of the

Lockheed Martin Aeronautics Company (LM Aero) in support of the sustainment for aircraft modified by the Avionics Modernization Program (AMP) and Reliability Enhancement and Re-engining Program (RERP). The Contractor is responsible for supply management and repair, base level support, and administration/management. This allows the Government to maintain and operate AMP and RERP modified C-5 aircraft worldwide.

1.1 Definitions

The following table provides Terms and Definitions to be utilized for clarification purposes in this PWS.

Term Definition

Mean Time To Repair (MTTR) A basic measure of maintainability; it is the sum of corrective maintenance times at any specific level of repair divided by the total number of failures within an item repaired at that level during a particular interval under stated conditions.

Lateral Support United States Air Force (USAF) policy allows for lateral support, or the shipment of assets from another base, to satisfy Mission Incapable

Awaiting Parts (MICAP) customer backorders.

Mean Down Time (MDT) The mean or average time that a Line

Replaceable Unit (LRU) is not operational due to repair or preventative maintenance. Includes logistics and administrative delays.

Administrative Lead Time (ALT) The interval between initiation of procurement action and awarding of contract or placing of order.

Requisition Objective (RO) The requisitioning objective is the quantity of stock the retail supply system will have on-hand and on-order at any given point in time to support peacetime operations.

Logistics Time The period of calendar time from when a failure/malfunction is detected and validated by the maintainer to the time that the failure/malfunction has been resolved.

Shop Flow Days (SFD) The time the reparable is input for repair to the date of serviceable output. Air Force Materiel

Command Manual (AFMCMAN) 23-1, Requirements for Secondary Items (D200A, D200N), paragraph 23.12.1

Beyond Economic Repair (BER) Repair cost is above 75% of new procurement cost.

Depot Level Maintenance (DLM) Includes, but is not limited to – a.Installation, inspection, localization, detection, isolation, disassembly, interchange, repair, reassembly, alignment, and checkout;

and

b. Maintenance performed on material requiring repair, major overhaul, or complete rebuild of parts, assemblies, subassemblies, end items, line replacement units (LRUs) and including modification, testing, and reclamation.

2.0 Services Summary

Performance Objective PWS Paragraph Performance Threshold

MDT 4.2.1 Exceed a 10% reduction in individual LRU in a defined baseline MDT

Supply Availability 4.2.2 Maintain 85% ( in Base Year) and

90% (in Option years) RO fill rate on each LRU

MICAP Response 4.2.3 Fill and deliver MICAPs to

Continental United States

(CONUS) locations within 48 hours and Outside Continental United

Stated (OCONUS) locations within

72 hours 98% of the time with no more than one lateral and/or

Readiness Spares Package (RSP) kit support per quarter

Compliance with Health and

Safety Plan

4.1.14 100% compliance

Mishap Incidence 4.1.14.3 No Class A and/or B mishaps. No more than two Class C mishaps per contract/order year.

Mishap Notification 4.1.14.4 No more than one late mishap notification per contract/order year.

3.0 Government Property and Services

3.1 Federal Acquisition Regulation (FAR) 45.101, [Government Property] Definitions

3.1.1 ― ‗Government property‘ means all property owned or leased to the Government or acquired by the Government under the terms of the contract. It includes both Government-furnished property [GFP] and contractor-acquired property [CAP] ….‖

3.1.2 ― ‗Contractor-acquired property‘ … means property acquired or otherwise provided by the contractor for performing a contract and to which the Government has title.‖

3.2 Contractor Responsibility: The Contractor shall be responsible for Government property in their possession in accordance with the FAR and Defense Federal Acquisition Regulation

Supplement (DFARS) including, but not limited to, FAR Part 45, Government Property, FAR

52.245, and DFARS, Part 245, Government Property.

3.3 DFARS 252.245-7002, Reporting Loss of Government Property

3.3.1 Definitions.

3.3.1.1 ―Loss of Government property‖ means unintended, unforeseen, or accidental loss, damage, or destruction of Government property that reduces the Government‘s expected economic benefits of the property. Loss of Government property does not include purposeful destructive testing, obsolescence, normal wear and tear, or manufacturing defects. Loss of

Government property includes, but is not limited to-

(1) Items that cannot be found after a reasonable search;

(2) Theft;

(3) Damage resulting in unexpected harm to property requiring repair to restore the item to usable condition; or

(4) Destruction resulting from incidents that render the item useless for its intended purpose or beyond economical repair.

3.3.1.2 ―Unit acquisition cost‖ means-

(1) For Government-furnished property, the dollar value assigned by the Government and identified in the contract; and

(2) For Contractor-acquired property, the cost derived from the Contractor‘s records that reflect consistently applied, generally acceptable accounting principles.

3.3.2 Reporting loss of Government property.

(1) The Contractor shall use the Defense Contract Management Agency (DCMA) eTools software application for reporting loss of Government property. Reporting value shall be at unit acquisition cost. The eTools ―LTDD of Government Property‖ toolset can be accessed from the DCMA home page External Web Access

Management application at http://www.dcma.mil/aboutetools.cfm.

(2) Unless otherwise provided for in this contract, the requirements of paragraph (b)(1) of this clause do not apply to normal and reasonable inventory adjustments, i.e., losses of low-risk consumable material such as common hardware, as agreed to by the Contractor and the Government Property Administrator. Such losses are typically a product of normal process variation. The Contractor shall ensure that its property management system provides adequate management control measures, e.g., statistical process controls, as a means of managing such variation.

(3) The Contractor shall report losses of Government property outside normal process variation, e.g., losses due to -

(i) Theft;

(ii) Inadequate storage;

(iii) Lack of physical security; or

(iv) ―Acts of God‖.

(4) This reporting requirement does not change any liability provisions or other reporting requirements that may exist under this contract.

3.4 Return/Retention of Government Property: All GFP remains the property of the

Government and shall be returned to the Government upon completion of the contract/order or as directed by Warner Robins-Air Logistics Center (WR-ALC)/GRSA. All GFP shall be returned to the Government in the condition provided unless approved in advance by the

Procuring Contracting Officer (PCO). All property acquired by the Contractor for accomplishment of contract/order requirements and purchased with funds allocated under the contract/order become the property of the Government and shall be returned to the Government upon completion of the contract/order or as directed by WR-ALC/GRSA. All material generated under the contract/order becomes the property of Government and shall be returned to the Government upon completion of the contract/order or as directed by WR-ALC/GRSA.

Department of Defense (DD) Form 1423-1, Contract Data Requirements List (CDRL), deliverables become the property of the Government upon receipt.

3.5 The Government will provide access to aircraft, as available, in order for the Contractor to perform various tasks. Aircraft will be made available based on operational requirements and with the approval of Air Mobility Command (AMC), Air Force Reserve Command (AFRC), National Guard Bureau (NGB), and WR-ALC/GRSA.

3.6 The Government will provide access to components, as required, in order for the

Contractor to perform various tasks. Components will be made available based on operational and logistical requirements and with the approval of responsible organizations at Warner

Robins Air Logistics Center (WR-ALC), Ogden Air Logistics Center (OO-ALC), Oklahoma

City Air Logistics Center (OC-ALC), and any other Government agency.

3.7 The Government will provide Contractor personnel access to systems necessary to perform the requirements of the contract/order. The Contractor shall ensure Contractor personnel who require access to a Government Automated Information System (AIS) have a Department of

Defense (DoD) National Agency Check Plus Written Inquiries (DNACI) conducted in accordance with DoD 5200.2-R, Personnel Security Program. The Government will provide system access subject to approval of the DD Form 2875, System Authorization Access Request

(SAAR). Upon completion/termination of the contract/order or transfer/termination of

Contractor personnel, the system account will be closed.

3.7.1 Wide Area Workflow (WAWF): In accordance with DFARS 252.232-7003, Electronic

Submission of Payment Requests, the Contractor shall submit/process payment requests

(invoices, Receiving Reports or combos), Receipt/Acceptance documents, and CDRL, deliverables via WAWF. Contractor personnel shall register to access Wide Area Workflow-

Receipt and Acceptance (WAWF-RA) at https://wawf.eb.mil and designate an Electronic

Business Point of Contact (EB POC) in the Central Contractor Registration (CCR) site at http://www.ccr.gov within ten calendar days after award of the contract/order.

3.7.2 Commercial Asset Visibility-Air Force (CAVAF): The Contractor shall report using

CAVAF. The Contractor shall provide data on the actions conducted for each unit. The

Contractor shall report on a daily basis or as actions occur. Contractor personnel shall obtain a valid DoD Public Key Infrastructure (PKI) certificate to log into CAVAF. Each user shall be required to have an identity certificate only. An encryption certificate is not required. If

CAVAF training is required, Contractor personnel may send an email to:

406scms.cav.af.ar@robins.af.mil. (CDRL A001, DI-MGMT-81634B, Conference Minutes)

3.8 The Government will provide the Contractor with access to data from the following USAF logistics and maintenance data systems:

• Defense Automatic Addressing System Center (DAASC) • D200A (Phase I)

• Defense Logistics Agency (DLA) • D042

• Standard Automated Material Management System (SAMMS) • 301M

• G081 (processed parameters and raw records) • D043

• Federal Catalog System (FEDLOG) • D035

• Mobility Analysis Support System (MASS) • D165B

• Reliability & Maintainability Information System (REMIS)

• Standard Base Supply System (SBSS)

• Global Tracking Network (GTN)

• Data Analysis & Redistribution Tool (DART)

• Special Packaging Instructions Retrieval & Exchange System (SPIRES)

• Joint Deficiency Reporting System (JDRS)

3.9 The Government will provide the Contractor with the Technical Orders (TOs) required to complete the efforts outlined in this PWS. Updates of the TOs will be provided as required.

4.0 General Information

The Contractor shall support the C-5 Program Office (WR-ALC/GRSA) and Developmental

Systems Office, (ASC/WLSL). The Contractor shall identify to the Government any events, including Government actions, which may interfere with the Contractor‘s ability to perform in compliance with the performance thresholds.

4.1 Supply Management

Under this logistics support contract, the Contractor is responsible for item management and repair of all peculiar items as listed in the order Appendix B, AMP Peculiar Items. During the life of this contract various items will transition from Contractor responsibility to that of

Government management. This decreased level of support will be reflected in a different level of support being awarded each year based upon the number of items being managed by the

Contractor. The Contractor shall provide home base, en route, and other supply requirements, as required. Stock level requirements will be provided to the Contractor, and the Contractor shall be responsible for maintaining designated stock levels for peculiar items at designated mailto:406scms.cav.af.ar@robins.af.mil locations. The Contractor shall establish contractual agreements with the Original Equipment

Manufacturers (OEMs) and/or other suppliers or Sources of Repair (SORs) for the supply of units. These units are to be maintained under a two-level maintenance concept in which units will be returned directly to the Contractor‘s designated locations for repair. All AMP peculiar items are no longer under warranty. RERP peculiar items are covered under a warranty program managed by the Contractor.

4.1.1 Government-Industry Data Exchange Program (GIDEP)

4.1.1.1 The Contractor shall participate in GIDEP in accordance with GIDEP Operations

Manual S0300-BT-PRO-010, Government-Industry Data Exchange Program.

4.1.1.2 The Contractor shall develop processes and plans to minimize impacts to the production and operations due to vanishing vendors and Diminishing Manufacturing Sources

(DMSs), and shall:

a. Review and monitor the LRUs to identify items with the potential for DMS risk

b. Identify items according to criticality, expected obsolescence date and expected replacement cost

c. Identify alternatives for items having DMS risks

d. Brief DMS Plan status at Program Management Reviews (PMRs)

e. Recommend appropriate DMS-related tasks including redesign, substitution, trade studies or planned product insertion through participation in monthly DMS working group and at PMRs

f. Report on all DMS reports/notices to the customer about the items in the GIDEP reports directly impacting C-5 AMP and RERP. Upon receipt of a part obsolescence notification, the

Contractor shall obtain and provide the customer with the date and report number of the applicable GIDEP report, Product Discontinuation Notice, or other discontinuation notice for the applicable part, if the data is available.

4.1.2 Inventory Management

The Contractor shall maintain the parts usage database and warranty management database in order to predict future requirements. The Contractor will be responsible for logistic transfer and management of items upon notification from the Government (CDRL D002, DI-ILSS-

81226/T, Interim Contractor Support (ICS) Parts Usage and Maintenance Data

Collection Report; CDRL D004, DI-SESS-81639, Warranty Performance Report; CDRL

D005, DI-ILSS-80483/T, Spare Parts Usage Report).

4.1.2.1 Inventory Control

The Contractor shall store, retain accountability of, manage, and distribute the wholesale inventory using the Contractor‘s inventory management processes. The required outcome is having serviceable spares and repair parts available to support planned Government C-5 flying hour programs. The provisions of FAR Part 45 shall govern all items covered under this contract.

4.1.2.2 Wholesale Inventory

The Contractor shall report the status of the wholesale inventory (in quantities and value) to the

Government. If an item becomes ―critical‖, such as multiple competing MICAPs, the

Contractor shall contact the Air Force Global Logistics Support Center (AFGLSC) for specific guidance on the distribution of assets. The Contractor shall maintain inventory accuracy and correct any discrepancies noted if data is available. (CDRL D003, DI-ILSS-80259/T, Physical

Inventories Report)

4.1.3 Item Unique Identification (IUID)

The Contractor shall provide the manpower to evaluate repairs that require unique identification to ensure each repaired item receives the appropriate marking. DoD Instruction

5000.64, Defense Property Accountability, requires that accountability records be established for all property (property, plant and equipment) with a unit acquisition cost of $5,000 or more, and items that are sensitive or classified, or items furnished to third parties, regardless of acquisition cost. Property records and/or systems are to provide a complete trail of all transactions, suitable for audit.

DoD 4140.1-R, DoD Supply Chain Materiel Management Regulation, requires accountability and inventory control requirements for all property and materiel received in the wholesale supply system. All organization that do not fully fund Unique Item Identification (UID) requirements are required to request and receive a DoD level waiver for their system.

Additionally there is a DoD requirement to enter into the DoD wide virtual Unique Item

Identifier (UII) AMP items of equipment and spares to be uniquely identified virtually. This is a measure to begin tracking all units until a physical marking can be applied. This person would utilize the UII construct or DoD UID equivalent that will be used for the virtual UII, and following the business rules for assigning the virtual UII of each unit.

4.1.4 Spare and Repair Parts

4.1.4.1 Supply Support Requirements

For the peculiar items previously identified in Appendix B, the Contractor shall acquire (as approved), repair, overhaul, manage, and distribute spare parts and material to satisfy C-5 supply support requirements. All new procurement, repair overhaul, and modification actions shall be in accordance with the Government approved configuration. The Contractor shall be provided RSP (Appendix F, Readiness Spares Package) requirements (RSP levels will be computed by AMC using Government computational methods, Requirement Execution

Availability Logistics Module (REALM)). The Contractor shall be responsible for calculating and maintaining designated stock levels for peculiar items at designated locations. The

Contractor shall use best commercial practices to perform these functions. The Contractor shall provide management and operation of inventory control and accountability system in conjunction with the Standard Base Supply System (SBSS). The Contractor shall maintain records/data derived from the C-5 AMP and RERP inventory control system.

4.1.4.2 Attrited Repairable Spares

The Contractor shall be responsible for replacing attrited (i.e., worn-out) repairable spares during the life of the contract upon approval by the Government. The Contractor shall recommend quantities for replacement to the Government and with Government approval shall replace at Government expense. Upon contract conclusion, serviceable and repairable inventory shall be returned to the Government in the same quantities that transitioned to the

Contractor. Equitable adjustments shall be made to accommodate the addition of new inventory items during the contract Period of Performance (PoP), as well as, the deletion of obsolete, condemned, or excess parts.

4.1.4.3 Electronic Data Interchange (EDI)

The Contractor shall establish and sustain an interface with the SBSS at up to eight CONUS

Main Operating Bases (MOBs). The Contractor shall provide support to the C-5 Programmed

Depot Maintenance (PDM) at WR-ALC. Parts shall be managed, including on-base serviceable and unserviceable turn-ins, with base-level control using the SBSS. The Contractor shall be capable of supporting Inventory Control Point (ICP) processes.

The Contractor shall receive and process all requisitions and maintain an on-line requisition status tracking and reporting system capable of providing requisition and transportation status, requisition cancellations, and requisition notifications. The system shall be capable of providing status via the Government supply system on all Government requisitions to authorized Government offices and individual requisition status to requisitioning units.

4.1.4.4 Forecasting

The Contractor shall be required to forecast inventory replenishment, repair and overhaul requirements with Government oversight and concurrence. This shall include forecasting in support of vendor repair lines, WR-ALC PDM, and training. The Government will provide projected future flight hours and basing locations. It is solely the Contractor‘s responsibility to accurately forecast repair, replenishment, and funding requirements. The Contractor shall be responsible for collecting and maintaining necessary information to support future item management activities. The Contractor shall forecast and identify all repair requirements to support the planned repair program. The Contract will be responsible for establishing defined repair cost for each item. The defined repair cost for each item will be provided at the beginning of each period of performance and used for the Contractor‘s annual repair and replenishment forecast. (CDRL D002, DI-ILSS-81226/T, Interim Contractor Support

(ICS) Parts Usage and Maintenance Data Collection Report; CDRL D007-DILSS-80834

Consumable Parts Bondroom/Inventory and Parts Usage Report)

4.1.4.5 Vendor Cannibalization / Salvage

Cannibalization / salvage actions, as deemed appropriate by the Contractor, may be undertaken to ensure replacement/repair piece part availability to meet projected needs of the repair and overhaul lines.

4.1.4.6 Parts Usage Report

The Contractor shall provide parts usage in order to predict future requirements for peculiar items (Appendix B). Usage data shall include demand from both the field and depot levels.

(CDRL D002, DI-ILSS-81226/T, Interim Contractor Support (ICS) Parts Usage and

Maintenance Data Collection Report, CDRL D007-DILSS-80834 Consumable Parts

Bondroom/Inventory and Parts Usage Report)

4.1.4.7 Spares Rationale

The Contractor shall provide their detailed annual rationale for the spares needed to support the respective level of performance for each 12 month period of contract performance. The

Contractor shall report the quantities that the Government actually purchased and the level of performance that they will yield shall be updated as needed. (CDRL D005, DI-ILSS-80483/T, Spare Parts Usage Report).

4.1.4.8 Replenishment Spares

The Contractor shall propose buys by specific item of replenishment spares to maintain required support levels. The Contractor shall provide justification which the Government shall review and approve/disapprove. The basis for purchase of replenishment spares shall be in accordance with paragraph 4.1.4.4 and shall require Government approval and funding.

(CDRL A002, DI-MGMT-80368A/T, Status Report)

4.1.4.9 Repair Management

The Contractor shall administer and manage a depot-level commodity repair program. The

Contractor must be able to track material shipped for repair and determine those units BER

(i.e., repair cost is above 75% of new procurement cost), which will require Government approval. (CDRL D001, DI-ILSS-80620, Government Furnished Equipment Repair

Status Report)

4.1.4.10 Disposition of Material

The Contractor shall dispose of material excess to requirements and BER items in accordance with Government guidance. Items rendered excess by approved engineering changes shall be reported to the WR-ALC/GRSA.

4.1.5 Warranty Administration

The Contractor shall provide warranty administration and support for the items cited in

Appendix B. (CDRL D004, DI-SESS-81639, Warranty Performance Report)

4.1.6 Packaging, Handling, Storage and Transportation (PHS&T)

As ICP, the Contractor shall package and mark replenishment spares and repair parts in accordance with the Air Force Materiel Command (AFMC) Form 158, Packaging

Requirements. The Contractor ICP shall develop preservation and packing data and input data into D035T, (Stock Control and Distribution Subsystem), via Data Exchange. The Contractor

ICP shall also develop Special Packaging Instructions (SPIs) and upload drawings into the

Special Packaging Instructions Retrieval and Exchange System (SPIRES). The Contractor shall ensure that classified material is shipped in accordance with DoD 5220.22-M, National

Industrial Security Program Operating Manual (NISPOM). MICAP items shall be shipped by traceable means with each Transportation Control Number (TCN) available to the Government.

4.1.7 Subcontractor Management

The Contractor shall develop and implement a method to track subcontractor performance to achieve the goals of this PWS. The Contractor shall also be responsible for the performance of all subcontractors.

4.1.8 Operational Data Tracking/Analyses

The Contractor shall collect, record, and analyze operational data for adverse trends and individual bad actor items. Bad actor items are those items that consume more than their proportionate share of maintenance resources. The Contractor shall provide the process for accomplishing the necessary Performance-Based Logistics (PBL) analysis. These tasks shall be automated and leaned out to the fullest extent and require minimal human intervention other than investigation and/or interpretation of abnormal and/or threshold events. The Contractor shall inform the Government of problem areas and perform analysis to determine root cause and solutions for these problems. (CDRL C002, DI-MISC-80711A/T, Scientific and

Technical Reports)

4.1.9 Peculiar Support Equipment Item Management

The Contractor shall perform item management activities for C-5 Peculiar Support Equipment

(as listed in Appendix G, AMP & RERP Peculiar Support Equipment). During the life of this contract, various items will transition from Contractor responsibility to that of Government management. This decreased level of support will be reflected in a different level of support being awarded each year based upon the number of items being managed by the Contractor.

(CDRL D002, DI-ILSS-81226/T, Interim Contractor Support (ICS) Parts Usage and

Maintenance Data Collection Report; CDRL D003, DI-ILSS-80259/T, Physical

Inventories Report)

4.1.10 Configuration Control and Parts Obsolescence Support

The Contractor shall:

a. Track vendor-generated hardware and software changes and notify the Government of all pending changes.

b. Recommend actions required to address configuration change or obsolescence issues.

(Actions may include, but are not limited to, qualification of components for use on the

C-5 aircraft.)

c. Monitor, identify and/or verify subsystem and/or component obsolescence through market research.

d. Review other C-5 items for potential impact resulting from change in configuration or obsolescence issues.

e. Identify alternate items and/or alternate supplier sources.

f. Respond to requests from logistics agencies for engineering support Defense Logistics

Agency (DLA) requests to C-5 Engineering Support Activity, DLA Form 339, Request for Engineering Support].

g. Recommend life-time buy quantities.

(CDRL A002, DI-MGMT-80368A/T, Status Report) (CDRL C003, DI-SESS-81646, Configuration Audit Plan) (CDRL D008, DI-SESS-81656, Source Data for Forecasting

Diminishing Manufacturing Sources & Material Shortages (DMSMS))

4.1.11 Technical Data

Procurement and use of proprietary Contractor/subcontractor technical data not previously delivered to the Government and required for support of the C-5 weapon system shall be the responsibility of the Contractor.

The Contractor shall collect, record, analyze, and report all data required to meet Title 10

United States Code Section 2466, Limitation on the Performance of Depot Level Maintenance of Material, requirements. (CDRL A00B, DI-MGMT-81749, 50/50 Requirements Report)

The Contractor shall flow data requirements down to subcontractors to ensure Contractor and

Government access to data generated in accordance with this PWS. The Contractor shall maintain a data system, including subcontractor data, which shall be readily available to the

Government. The computer system shall contain program documents and support electronic delivery, storage, and archiving of both informal documents and formal CDRL documents.

The Contractor shall provide a list of data applicable to all efforts. (CDRL A004, DI-MGMT-

81453A, Data Accession List)

Drawings shall be formatted for inclusion into the Government repository in accordance with the associated CDRLs and adhere to DFARS 252.227-7037, Validation of Restrictive Markings on Technical Data. (CDRL A002, DI-MGMT-80368A/T, Status Report)

4.1.12 Engineering Data

The Contractor shall develop, produce, maintain and deliver a Technical Data Package (TDP) that accurately depicts the final product. The TDP shall represent the approved, tested, and accepted configuration of the defined delivered item(s). TDP data includes, but is not limited to, Computer Aided Design (CAD) data, CAD models, model based definition data sets, Gerber data and Master Bill of Materials (BOM). The TDP shall provide the necessary design, engineering, manufacturing, testing and quality assurance requirements information necessary to enable the procurement or manufacture of an interchangeable item that duplicates the physical and performance characteristics of the original product without additional design engineering effort or recourse to the original design activity or any third party. The TDP shall provide the necessary data to enable Government cataloging, provisioning, and full organic

DLM and repair of the AMP and RERP systems through the component level. All engineering product definition data created as a result of this PWS shall be considered a part of the TDP.

The Contractor and their sub-contractors shall deliver all modified drawings for existing systems on the C-5 AMP and RERP, which are updated by this contract. The TDP shall be delivered in accordance with Air Force Product Data Specification drawing 9579776

[Commercial and Government Entity (CAGE) 98752], reference attached CDRL Block 16.

(CDRL A00D, DI-SESS-81000D/T, Product Drawings/Models and Associated Lists)

4.1.12.1 Engineering Data Guidance Conference: The Contractor shall support and co-chair a Guidance Conference with WR-ALC/ENGLDC for engineering data within 60 calendar days after contract award. The Conference shall be convened at a site and on a date agreed upon by the PCO and the Contractor. The Contractor shall prepare an agenda and record the minutes of the Guidance Conference. The Contractor shall address, discuss, and provide status on the following: (CDRL A001, DI-ADMN-81250A, Conference Minutes; CDRL A009, DI-

ADMN-81249A, Conference Agenda)

1) Understanding of all CDRL requirements, applicable DIDs, specifications and standards.

2) TDP review requirements and schedules.

3) TDP delivery requirements and schedules.

4) Contractor's drafting practices/procedures/TDP drawing formats/CAD programs.

5) The Contractor's quality assurance procedures relating to TDP documents, including quality control of subcontractor and vendor data.

6) The role of subcontractors and vendors who may deliver TDP documents under this PWS.

7) The Contractor's configuration management system, including methods for releasing documents, approving documents, and incorporating changes into documents.

8) Digital TDP deliverables.

Note: Guidance Conference may be held in conjunction with other meetings or conferences.

4.1.12.2 In-Process Review (IPR) of the TDP: The Contractor shall host, support, and co-chair an IPR of the engineering drawings and associated lists and other documentation to be included in the TDP. The IPR shall be conducted only after the

Contractor's quality assurance personnel have completely reviewed the data and determined that data is of sufficient quality that Government time will be effectively utilized during the review. The IPR may be scheduled once data has reached the 50% percent completion point and shall be held, if possible, in conjunction with other review. The Contractor shall notify

WR-ALC/ENGLDC a minimum of 30 calendar days prior to the anticipated date of 50% completion point. The IPR shall focus on the Contractor's progress in the preparation of the

TDP. The Contractor shall support and provide the necessary resources, e.g., meeting agenda, conference room, applicable data, minutes, and appropriate personnel available to answer any questions to perform the IPR effectively. The Contractor shall correct all discrepancies identified in the IPR. All subcontractor/vendor data shall be made available for review. If the quantity of subcontractor/vendor data is of sufficient magnitude, the Government may schedule a separate IPR at the subcontractor's/vendor's facility. (CDRL A001, DI-ADMN-81250A, Conference Minutes; CDRL A009, DI-ADMN-81249A, Conference Agenda)

4.1.12.3 Relationship of Contractor with Subcontractors/Vendors: The Contractor shall levy on sub-contractors and sub-vendors the same requirements for (TDPs and data rights as are levied on them by this PWS. This requirement shall apply at all tiers of sub-contractor/vendor levels associated with the program.

4.1.12.4 Engineering Data Updates and Revisions: The Contractor shall (and shall cause subcontractors and vendors to) update and maintain engineering data for the item(s) designed, developed, modified and produced under this PWS for the life of this PWS and shall incorporate all changes in accordance with the following:

a. All engineering changes shall be incorporated into the applicable engineering data within 90 calendar days after engineering release/USAF concurrence or at intervals of five changes, whichever occurs first, except a change involving safety, which shall be incorporated immediately.

b. All engineering changes shall be incorporated into the applicable engineering data prior to delivery of data for review.

c. All engineering changes shall be incorporated into the applicable engineering data prior to delivery of final media. [This includes all Engineering Orders

(EOs) generated as a result of the preliminary data review.]

d. Revisions to existing drawings, if the Contractor is the current design activity, shall result in the delivery of the entire document with no regard to how minor or major the revision.

4.1.12.5 Source Control Drawings

The Contractor shall provide, DLM, source control drawings in support of the C5 AMP and

RERP weapon system and equipment, associated with its life cycle support and procurement.

(CDRL A00D, DI-SESS-81000D/T, Product Drawings/Models and Associated Lists)

4.1.12.6 Data Rights

All, drawings, requirements/design documents, specifications, databases, Interface Control

Documents (ICDs), source code, test scripts, test plans, test results, and any associated information developed as part of the design activities shall be delivered to the Government in accordance with DFARS 252.227-7013, Right in Technical Data-Noncommercial Items;

DFARS 252.227-7014, Right in Noncommercial Computer Software and Noncommercial

Computer Software Documentation; DFARS 252.227-7015, Technical Data-Commercial

Items.

The Contractor shall grant or obtain for the Government all technical data and computer software, data rights/licenses to all new hardware and new software, as well as, any modified hardware or software, comprising the modification and/or update to C-5 AMP and RERP architecture in order to provide for organic Government support.

a. The Contractor shall provide to the Government early identification and assertion of use, release, or disclosure restrictions [Defense Federal

Acquisition Regulation Supplemnet (DFARS) 252.227-7017 Identification and

Assertion of Use, Release, or Disclosure Restrictions] notifications for any data to be provided to the Government with restrictions on use, modification, reproduction, release or disclosure.

b. The Contractor shall maintain records (per DFARS 252.227.7019 Validation of Asserted Restrictions—Computer Software and DFARS 227.7103-4

License Rights) sufficient to justify and substantiate the validity of any markings that assert restrictions on the Government‘s rights to use, modify, reproduce, perform, display, or disclose technical data and computer software delivered or required to be delivered under this PWS.

c. The Contractor shall be prepared to furnish to the PCO a written justification for any restrictive markings in response to a request for information or challenge to any assertion of restrictions.

The Contractor shall adhere to conformity of markings on all technical data, computer software, documentation, and associated data per DFARS 227-7103-12 Governement right to establish conformity of markings.

4.1.13 Task Order Management

The Contractor shall prepare and submit cost and schedule proposals to complete specific taskings identified by the Government as they are requested.

4.1.14 Safety Requirements

4.1.14.1 Government Health and Safety Regulations: The Contractor shall comply with

Occupational Safety and Health Act (OSHA) [Public Law 91-596 as amended by Public Law

101-552] and OSHA Standard 29 Code of Federal Regulations (CFR), Part 1910, Occupational

Safety and Health Standards. The Contractor shall comply with DoD Directive 4715.1E, Environmental, Safety, and Occupational Health (ESOH). The Contractor shall comply with

Air Force Instruction (AFI) 91-301, Air Force Occupational and Environmental Safety, Fire

Protection, and Health (AFOSH) Program.

4.1.14.2 Health and Safety Plan/Program: Within ten business days after contract (basic or order, as applicable) award, the Contractor shall submit a Health and Safety Plan for acceptance by the Government Safety Office (78 ABW/SEG). The Contractor shall establish and maintain a Health and Safety Program in accordance with the requirements listed in the contract (basic or order, as applicable) Appendix C, Industrial Safety Requirements, and the Health and Safety

Plan. (CDRL A00A, DI-ENVR-81375, Environmental Health & Safety Plan)

4.1.14.3 Mishap Incidence: There shall be no Class A and/or B mishaps. There shall be no more than two Class C mishaps per contract/order year.

4.1.14.4 Mishap Notification/Investigation: The Contractor shall notify the Government

Safety Office (478-926-6271) within four cumulative business hours of an employee injury resulting from performance of the contract/order or a mishap involving Government property provided under the contract/order. There shall be no more than one late mishap notification per contract/order year. If requested by the Government, the Contractor shall immediately secure the mishap scene and/or damaged property and impound pertinent records until released by the investigating Safety Office. If the Government investigates the mishap, the Contractor and subcontractors shall cooperate fully and assist the Government personnel until the investigation is completed.

4.1.15 Financial Management

Financial management and reporting shall provide a record of financial execution of the contract which includes a Contract Line Item Number (CLIN) record of obligations and disbursements using standard cost performance reports.

1. The Contractor shall prepare and submit Contract Funds Status Reports (CFSRs) per

CDRL A003.

2. The Contractor shall provide proposals for approved materiel purchases as required.

(CDRL A003, DI-MGMT-81468/T, Contract Funds Status Report (CFSR))

4.1.16 Administration and Management

The Contractor shall identify an individual to act as the single Point of Contact (POC) for the

Performance Based Program. The Contractor‘s POC shall attend C-5 Program Reviews and other such engineering and logistics meetings as required. The Contractor shall establish a process to confer with subcontractors when configuration changes are made to program components for inclusion in the supply system database. The Contractor shall be responsible for procuring, scheduling, and maintaining historical records of the repair efforts for each of the peculiar items identified in Appendix B. The Contractor shall maintain Associate Contractor

Agreements (ACAs) with the support contractors for the Aircrew Training Devices (ATDs), and the Maintenance Training Devices (MTDs).

A PMR shall be held at least every six months with alternating venues hosted between

Government and Contractor facilities. PMRs will be approximately two days in length. Upon receipt of an approved agenda, PMR slides shall be provided in draft form two weeks in advance of the meeting. Meeting minutes shall be generated and delivered. (CDRL A001, DI-

ADMN-81250A/T, Conference Minutes) (CDRL A005, DI-MGMT-81650A/T, Integrated

Master Schedule) (A007, DI-MGMT-81466A/T, Contract Performance Report) (CDRL

A008, DI-MGMT-81433C, Contract Work Breakdown Structure) (A009, DIADMN-

81249A, Conference Agenda)

4.1.17 Multi-Functional Team

The Contractor shall participate in Multi-Functional Team (MFT) meetings chaired by the

Government which will be held at least on a bi-weekly basis via Video Teleconference

(VTC)/telcon, depending on availability, to integrate and coordinate support for the C-5 weapon system. The MFT will maximize communication and interaction among the various program disciplines to reach all program goals.

4.1.18 Progress Reviews

The Contractor shall provide progress reviews to the Government on a monthly basis via

VTC/telcon on all contract performance requirements and provide an action plan for all performance deficiencies. The Contractor shall conduct quarterly reviews at either Contractor or Government facilities, as specified by the Government, and shall provide status of schedules, program goals and process improvement initiatives. (CDRL A001, DI-ADMN-81250A/T, Conference Minutes) (CDRL A005, DI-MGMT-81650A/T, Integrated Master Schedule)

4.2 Performance Measures

The following performance measures will be used for the modified fleet. Specific performance standards may be adjusted for each annual option period for those indicated below. Parts are those listed in Appendix B.

4.2.1 Mean Down Time

MDT measures the average time that a LRU is not operational due to repair or preventative maintenance including logistics and administrative delays. The Contractor shall reduce baseline LRU MDT by 10 percent.

4.2.2 Supply Availability

The Contractor shall maintain an 85% (in Base Year) and 90% (in option years) RO fill rate on each LRU. Requisition Objective is calculated using the Peacetime Operating Support plus the

Readiness Spares Package to include Inidividual Readiness Spares Package but not to include

Mobility Readiness Spares Package.

4.2.3 MICAP Response

MICAP response measures the percentage of requisitions for CONUS MICAPs that are filled and delivered within 48 hours and OCONUS locations within 72 hours to the percentage specified below for each contract option period.

The Contractor shall fill and deliver CONUS MICAPS within 48 hours and OCONUS MICAPS within 72 hours 98% of the time with no more than one lateral and/or RSP kit support per quarter. (CDRL D006, DI-MGMT-80466, Mission Capable (MICAP) Start/Stop Report)

4.2.4 Replenishment Spares

The Contractor shall propose buys by specific item of replenishment spares to maintain required support levels. The Contractor shall provide justification which the Government shall review and approve/disapprove. The basis for purchases contained in paragraph 4.1.4.4 shall be used to obtain Government approval and funding. (CDRL A002, DI-MGMT-80368A/T, Status Report)

4.3 Field Service Representative

In some cases the complexities of system problems shall warrant extended Contractor representation in resident status at CONUS operational bases, repair depots, overseas en route locations, and USAF installations to observe equipment performance, collect failure data, provide on-the-spot assistance on operational problems, and perform liaison duties between the

Contractor and the Government in conjunction with specific task assignments for C-5 AMP and

RERP programs.

Requirements for field representation may be presented to the Contractor and authorized as integral parts of problem resolution task assignments or as separate task assignments.

Contractor personnel assigned to field activities shall be fully qualified to represent the

Contractor on engineering matters falling within the scope of the order. (CDRL A00C, DI-

MGMT-81238, Contract Field Service Report)

4.4 Procedures and Controls

4.4.1 Task or Order Authorization

For the purpose of this agreement, receipt by the Contractor of a task order issued by the PCO and accepted by the Contractor will be authorization to proceed with accomplishment of services defined by the task. Serially numbered tasks will be forwarded to the Contractor and appropriate administrative office by the PCO. Urgent tasks will be forwarded by facsimile or e-mail and confirmed by letter within five calendar days thereafter. All tasks will contain an estimated price that will be the Government‘s best estimate of the effort required to complete the individual task.

Each task will have an identified Government Task Leader (GTL) name, address, phone number and e-mail.

Work products consisting of status letters, engineering reports, and Engineering Change

Proposals (ECPs) generated under tasks issued under this contract shall be forwarded to WR-

ALC in accordance with the CDRL referenced for each task order for final inspection and acceptance unless otherwise specified in the task(s) or amendment(s). Copies of all transmittal letters by which work products are forwarded shall be sent simultaneously to the

Administrative Contracting Officer (ACO) and the PCO. Final inspection and acceptance of the hardware items, such as mockup prototypes, which are generated under tasks issued under this contract, shall be made by the responsible ACO at the Contractor‘s plant. Shipping instructions, when required, will be set forth in each order.

4.4.2 Safety Aspects

In accomplishing specified services, attention shall be given to all aspects of safety, particularly system safety. The Contractor shall identify all Category One (CAT I) and Category Two

(CAT II) hazard levels (as defined in paragraph A.4.4.3.2.1 of MIL-STD-882D, (Standard

Practice for System Safety) and submit recommendations for corrections of the safety deficiencies. Safety Studies Plans, Safety Assessment Reports, System Safety Hazard Analysis

Reports, Safety Studies Reports and other System Safety related reports as defined in MIL-

STD-882D shall be conducted only to the degree specified in the task. Reference number 37 applies to all activities herein. (CDRL C001, DI-SAFT-80101B/T, Systems Safety Hazard

Analysis Report, CDRL C002, DI-MISC-80711A/T, Scientific and Technical Report)

4.4.3 Government Access and Inspection of Services

4.4.3.1 In accordance with FAR 52.246-2, Inspection of Supplies - Fixed-Price and/or

FAR 52.246-4, Inspection of Services - Fixed-Price, the Contractor shall maintain a quality inspection process acceptable to the Government.

4.4.3.2 In accordance with FAR 52.246-2 and/or FAR 52.246-4, the Government reserves the right to inspect Contractor performance.

4.4.3.3 The Government reserves the right for Government personnel and their Contractor representatives to frequently enter the Contractor‘s plant.

4.5 Travel

In conjunction with required engineering services, Contractor personnel may be required to travel to a CONUS Air Force Base (AFB) where aircraft are located or other locations. Travel may be required to discuss problems, conduct evaluations, obtain background information, observe or conduct tests, ensure compatibility of configuration changes and other integration services, furnish guidance to operational and maintenance personnel on techniques of intricate prototypes and provide technical support to the using organization in the diagnosis and repair of the on-board instrumentation. Travel may also be required to attend program reviews and other meetings as required.