Attachment 2 - Performance Work Statement Rev. 1 (09_21_2026).pdf

This is a Performance Work Statement (PWS) for paramedics and ambulance services at Tinker Air Force Base, Oklahoma, issued by the 72d Medical Group.

The contractor shall provide 24-hour, 7-day-per-week state-certified paramedic level emergency response and patient transport services for all personnel on Tinker AFB with a target response time of 12 minutes at the 90th percentile. Services cover both on-base facilities and designated off-base locations including Area D Hilltop Road, various buildings, satellite compounds, the Twaddle Military Reserve Compound, and the Glennwood Area. The contractor must furnish all labor, management, supervision, vehicles, supplies, equipment, transportation, and reports, while the Government provides facilities, communications equipment (three hand-held radios), Defense Biometrics Identification System access, forms, publications, refuse collection, real property maintenance, fire services, and security police. Estimated workload is approximately 425 runs annually with current staffing of one emergency medical technician and one paramedic on duty at all times.

Key performance thresholds include 100% compliance with 24-hour service provision, 90% compliance with 12-minute response times, 100% documentation compliance, qualified backup paramedic availability, and current EMT-paramedic certifications and health immunization requirements. The contractor must comply with applicable DOD regulations, DAFI 44-102 Medical Care Management, DAFI 44-119 Medical Quality Operations, Joint Commission standards, DOT guidelines, and Oklahoma State EMS regulations. Additional requirements include submission of pre-hospital protocols, Quality Control and Process Improvement Plans, completion of Level I Antiterrorism Awareness Training within 30 days, HIPAA compliance, proper handling of protected health information, environmental protection compliance, foreign object debris prevention training, and participation in special events such as the annual Air Show. The contractor must maintain malpractice insurance, submit contractor full-time equivalent labor hour reporting via the SAM.gov Service Contract Reporting system with data due by October 31 annually, and complete a 30-day phase-in period with successor contractor cooperation including security clearance and badge acquisitions for newly hired employees.