ATCH 1 - PWS - AFDTL Med Waste - 5 Jun 2025.pdf

Solicitation Number / Contract Number TBD 5 June 2025, Mod #

PERFORMANCE WORK STATEMENT

for

Air Force Drug Testing Laboratory Medical Waste and Personally Identifiable

Information Disposal Services Solicitation/Contract Number: TBD

Date (5 June 2025)

(Version Control: Reviewed by 773 ESS – 13 February 2025)

Table of Contents Section Page Number

1. DESCRIPTION OF SERVICES

1.1. Background

1.2. Scope

2. GENERAL INFORMATION

2.1. Contractor Identification

2.2. Contractor Training

2.3. Contractor/Government Communication

2.4. Monthly Status/Financial Report

2.5. Place of Performance

2.6. Travel Requirements. N/A

2.7. Mission/Emergency Essential

2.8. Duty Hours

2.9. Telecommuting. N/A

2.10. Federal Holidays

2.11. Facility Closures

2.12. Conduct of Contractor Personnel

2.13. Controlled Unclassified Information

2.14. Personnel Staffing: N/A

3. CONTRACT REQUIREMENTS

3.2. Minimum Qualifications: N/A

3.3. Security Requirements. (For Unclassified Contracts) N/A

3.4. Service Contract Reporting. N/A

3.5. Post-Award and Initial Contract Performance Meeting

4. PERFORMANCE OBJECTIVES

4.1. Services Summary (SS)

5. GOVERNMENT FURNISHED PROPERTY (GFP). N/A

6. DELIVERABLES

Appendix A

ACRONYMS

PERFORMANCE WORK STATEMENT (PWS)

AFDTL MEDICAL WASTE AND PII DISPOSAL SERVICES

1. DESCRIPTION OF SERVICES

1.1. Background. The Air Force Drug Testing Laboratory (AFDTL) has a threefold mission to detect and deter drug use by military personnel through drug testing, to report test results and support administrative and judicial proceedings as the result of those test results and to develop new drug detection methodologies as needed. The AFDTL is one (1) of the six (6) Department of Defense (DoD) Laboratories supporting the DoD Drug Demand Reduction Program. Referenced in Department of Defense Instruction (DoDI) 1010.16, Technical Procedures for the Military Personnel Drug Abuse Testing Program, and Department of the Air Force Manual (DAFM) 44-

197. Contracted service is required to properly remove and destroy medical waste accrued to the normal course of drug testing operations.

1.2. Scope. This is a performance based, non-personal services requirement to provide medical waste and Personally Identifiable Information (PII) disposal services. The AFDTL disposes of approximately 1,000,000 urinalysis samples annually. A sample consists of a 105 mL round capped bottle, 15 to 90 mL of urine, and less than 5 grams of labels and seals. The labels contain social security numbers and names, which constitutes PII. This may add up to 160,000 total pounds of medical waste annually. The AFDTL can handle medical waste containers of 96-gallon capacity. These containers can hold a maximum of 500 lbs. of waste, but on average contain only 320 lbs. of waste upon collection. On site disposal and destruction of excess sample collection bottles is not feasible due to manpower requirements and facility limitations. The AFDTL requires services for this medical waste and PII disposal.

2. GENERAL INFORMATION

2.1. Contractor Identification. All contractor personnel (including subcontractors) shall identify themselves as government contractor personnel during all forms of communications such as business meetings, telephone conversations, electronic mail, attendance sheets, coordination documentations, reports, and the signature blocks utilized in all correspondence. If a contract requires government workspace, the contractor personnel shall wear a picture identification badge and identify their workspace area with their name and company affiliation.

2.1.1. The contractor shall provide a list of associated employees to the Contracting Officer’s Representative (COR), no later than three (3) days after contract award, of contract employees having access to, and responsible for collection and disposal of PII. The list of contract employees will be utilized by the government to validate that only appropriate personnel have access to the collection and disposal of PII in accordance with (IAW) Contractor Roster Contract Data Requirements List (CDRL) A001 and corresponding Data Item Description (DID).

2.2. Contractor Training.

2.2.1. IAW Federal Acquisition Regulation (FAR) 24.301, contractors are responsible for ensuring that initial privacy training, and annual privacy training, thereafter, is completed by contractor employees. Privacy training shall address the key elements necessary for ensuring the safeguarding of PII or a system of records.

2.2.2. The training shall be role-based, provide foundational as well as more advanced levels of training, and have measures in place to test the knowledge level of users.

2.2.3. The contractor may provide its own training or use the training of another agency unless the contracting agency specifies that only its agency-provided training is acceptable.

2.2.4. The contractor is required to maintain and, upon request (within one (1) day), to provide documentation of completion of privacy training for all applicable employees.

2.2.5. No contractor employee shall be permitted to have or retain access to a system of records, create, collect, use, process, store, maintain, disseminate, disclose, or dispose, or otherwise handle personally identifiable information, or design, develop, maintain, or operate a system of records, unless the employee has completed privacy training that, at a minimum, addresses the elements in FAR 24.301(b).

2.3. Contractor/Government Communication.

2.3.1. The contractor shall designate a Contractor’s Focal Point (CFP) to be the single point of contact for all contractor and government correspondence. The CFP shall provide clear and consistent written and verbal response to government within 12 hours of government-initiated communication (e.g., return phone calls, emails, or other communication).

2.3.2. The CFP shall meet with the government team at least quarterly. Additional meetings may be requested by the government or the contractor as necessary. The Contracting Officer (CO), CFP, COR, and/or other designated representative will provide monthly performance feedback to the contractor.

2.4. Monthly Status/Financial Report. The contractor shall prepare and submit a monthly status/financial report identifying all tasks performed, status, issues, and anticipated actions consistent with this PWS each month. The contractor shall provide the Monthly Status/Financial Report IAW Status Report CDRL A002 and corresponding DID.

2.5. Place of Performance. Pick-up the medical waste at the Air Force Drug Testing Laboratory, 2480 Ladd Street Bldg. 3750, Lackland AFB, TX 78236

2.6. Travel Requirements. N/A

2.7. Mission/Emergency Essential. None of the services listed in this PWS are mission/emergency essential.

2.8. Duty Hours. The contractor’s access to the medical waste at the AFDTL is Monday through Friday between the hours of 6:00 am and 10:00 am, Central Time.

2.9. Telecommuting. N/A

2.10. Federal Holidays. Federal offices are closed on federal holidays as established by Federal Law (5 U.S.C. 6103) and any other holidays declared by executive order. Holidays are documented by year on the Office of Personnel Management website for federal employees located at: https://www.opm.gov/policy-data-oversight/pay-leave/federal-holidays/#url=Overview.

2.11. Facility Closures. Government agencies will not be available during scheduled holidays, inclement weather, weekends, after duty hours, or United States Air Force (USAF) down days. The contractor will be called or emailed three (3) business days prior to Air Force down days. All chargeable work will be directly attributable to the task performed by the contractor personnel.

2.12. Conduct of Contractor Personnel.

2.12.1. Contractor personnel will be required to observe all base and facility parking, safety and traffic regulations that apply to all facility employees such as Air Force Instruction (AFI) 31-218, Motor Vehicle Supervision and AFMAN 31-116, Air Force Motor Vehicle Traffic Supervision.

2.12.2. Alcoholic beverages on the job are prohibited.

2.12.3. There shall be no loud, profane or abusive language used on the job.

2.12.4. Contractor personnel shall present a neat well-groomed appearance. Neat, clean, business casual or business attire clothing shall be worn.

2.12.5. Contractor employees are prohibited from possessing weapons, firearms, or ammunition, on themselves, or within their contractor-owned or privately-owned vehicle while on Joint Base San Antonio (JBSA) Lackland, TX.

2.13. Controlled Unclassified Information.

2.13.1. Controlled Unclassified Information (CUI) is government created or owned UNCLASSIFIED information that must be safeguarded from unauthorized disclosure.

2.13.2. Information requiring specific security measures indexed under one (1) system across the federal government DoDI 5200.48, Controlled Unclassified Information, established DoD CUI policy on March 6, 2020.

2.13.3. All information produced because of contract performance shall be reviewed prior to dissemination to determine if CUI is identified, and if so refer to DoDI 5200.48 for additional instructions regarding designation, handling, and decontrolling of CUI (including CUI identification, sharing, marking, safeguarding, storage, dissemination, destruction, and records management).

2.14. Personnel Staffing: N/A

3. CONTRACT REQUIREMENTS

3.1. Medical Waste Disposal Services. The contractor shall provide competent personnel for the completion of the tasks below:

3.1.1. Provide containers so that no less than 20 reusable containers with wheels and lid (96 gallon) are available to the AFDTL at any given time for disposal of sample collection bottles (i.e., the number of full containers taken shall be replaced with the same number of sanitized/empty https://www.opm.gov/policy-data-oversight/pay-leave/federal-holidays/#url=Overview https://www.opm.gov/policy-data-oversight/pay-leave/federal-holidays/#url=Overview containers during the same pick-up). Containers shall be marked with biohazard identification markings to comply with local, federal and other governing laws, regulations, policies and directives.

3.1.2. Provide drivers possessing necessary qualifications needed to gain access to JBSA Lackland, TX.

3.1.3. Remove up to 20 containers with discarded sample collection bottles three (3) times per week during duty hours on Monday, Wednesday, and Friday. Contact the AFDTL Point of Contact (POC) if a regularly scheduled pick-up occurs on a national holiday, within three (3) business days of that holiday, to determine if a pick-up will be changed to an alternate day mutually agreed upon by the contractor and AFDTL or if the scheduled shipment will be skipped.

3.1.4. If an additional pick-up is required due to heavy workflow, then the AFDTL POC will contact the contractor at least 12 hours before the requested additional pick-up date/time.

3.1.5. Respond to AFDTL request for no service for a time designated by the AFDTL if lab or base access is suspended for work, safety or security reasons beyond the control of the AFDTL.

Contractor shall be prepared to respond to no-notice base closures and contact AFDTL POC for alternate pick-up arrangements.

3.1.6. Properly and sufficiently destroy all data on discarded sample collection bottles. Data on the discarded sample collection bottles is on the top of the collection bottle cap and around the sides of the collection bottle. These data include service member social security number and other identifying information.

3.1.7. Comply with all local, state, federal and other laws, regulations, policies and directives concerning the destruction and disposition of Privacy Act (PA) data including PII.

3.1.8. Provide, in writing, the method and process for destruction of PII data and information at the beginning of the base year and each option year of the contract within one (1) day of award.

IAW DoD 5400.11-R, DoD Privacy Program (C1.4.3.1 Records Disposal) CDRL A003 and corresponding DID.

3.1.9. Maintain records of this destruction IAW governing laws, regulations, policies and directives including, but not limited to, DoD Federal Privacy Rule, Title 32 , Subtitle A, Chapter I, Subchapter O, Part 310, Attachment 1.

3.1.10. The contractor shall not use urine for any purpose other than disposal.

3.1.11. Work performed under this contract is unclassified. However, the technical and medical privacy data used within the scope of this contract requires adherence to security/privacy requirements imposed by the government, DoD, USAF and other applicable security clearance requirements as applicable to this contract. The contractor shall handle and protect all data as directed and implemented by the Air Force Medical Command enterprise.

3.1.12. Provide monthly invoice with running total of costs. IAW Monthly Status Financial Report (CDRL A002).

3.1.13. Discarded sample collection bottles shall be destroyed within 72 hours of collection. If bottles cannot be destroyed due to events beyond the contractor’s control, then the contractor will ensure the bottles are stored in a secure location.

3.2. Minimum Qualifications: N/A

3.3. Security Requirements. (For Unclassified Contracts) N/A

3.3.1. Non-Disclosure Agreement (NDA). All contractor employees shall sign the non-disclosure statement provided at the time of contract award and submit to the CO/COR prior to beginning performance on this contract.

3.3.2. Physical Security. The contractor shall be accountable for control of government property IAW DoD 5200.08-R. The contractor is also responsible for the protection of any contractor-owned equipment or supplies brought onto the installation IAW DoD 5200.08-R.

Further, the contractor shall not remove any government property from the installation outside the scope of the contract.

3.3.3. Installation Entry. The contractor shall comply with established security procedures for entering the installation and its facilities to include any special security procedures established for entry to restricted areas or mission essential or vulnerable areas.

3.3.4. Denial of Entry. The government reserves the right to terminate entry of any contractor personnel upon disclosure of information that indicates the individual’s continued entry to the installation is not in the best interest of the national security. Additionally, violation of, or deviation from, established security procedures by contractor personnel may result in confiscation of identification media and denial of future entry to the installation.

3.4. Service Contract Reporting. N/A

3.5. Post-Award and Initial Contract Performance Meeting. The government will host a post-award meeting with the contractor within seven (7) days after contract award. A teleconference is permissible for the post-award meeting. The purpose of the post-award meeting is to introduce the contractor to the government representatives; Program Manager (PM)/COR. The contractor shall also attend an Initial Contractor Performance Review 30 calendar days after the contractor assumes full performance responsibilities (i.e., after completion of transition/mobilization) to ensure the contractor has successfully started performance, completed transition, is fully operational, and is within the estimated cost, schedule, and performance parameters of the contract. A teleconference is permissible for the Initial Contractor Performance Review. The contractor shall also attend a follow-up meeting 90 calendar days after contract award to assess status of performance. A teleconference is permissible for the follow-up meeting.

4. PERFORMANCE OBJECTIVES

4.1. Services Summary (SS).

The contractor services requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service for each requirement. These thresholds are critical to mission success.

Table 4 – Services Summary

PERFORMANCE

OBJECTIVE

PWS

Para PERFORMANCE THRESHOLD

20 clean and sanitized containers with a 96-gallon capacity is on hand at the

AFDTL.

3.1.1

No more than one (1) instance per contract year of failure to provide 20 clean 96-gallon containers. Ensured the same number of clean/sanitized containers replace the number of full containers removed during pick-up.

Provide disposal service sufficient to remove all discarded samples.

3.1.3

Discarded samples are removed as scheduled with no more than two (2) late removals or one

(1) missed removal during a six (6) month period attributable to the contractor.

Provide drivers possessing qualifications to enter onto JBSA Lackland, TX.

3.1.2 No more than one (1) deficiency per option

period.

Provide and certify evidence of PA data and PII destruction.

3.1.6 3.1.9

No Deficiencies. Evidence must be provided 100% of the time.

Provide and certify evidence of urine disposal.

3.1.9 3.1.10

No Deficiencies. Evidence must be provided 100% of the time.

Provide report showing contract costs are being tracked and managed.

3.1.12 No more than one (1) late report per year.

5. GOVERNMENT FURNISHED PROPERTY (GFP). N/A

6. DELIVERABLES.

6.1. The contractor shall submit all deliverables as specified in this PWS and CDRL.

6.2. All deliverables shall be submitted electronically to the CO/COR at the specified timeframe, unless otherwise directed.

6.3. The contractor shall provide informal reports by e-mail as requested by the CO/COR.

Appendix A

ACRONYMS

Definitions and/or Acronyms

ACRONYM DEFINITIONS

AFDTL Air Force Drug Testing Laboratory AFI Air Force Instruction CDRL Contract Data Requirements List CFP Contractor’s Focal Point CO Contracting Officer COR Contracting Officer’s Representative CUI Controlled Unclassified Information DID Data Item Description DoD Department of Defense DoDI DoD Instruction FAR Federal Acquisition Regulation IAW In Accordance With JBSA Joint Base San Antonio PA Privacy Act PII Personally Identifiable Information POC Point of Contact USAF United States Air Force