Questions and Answers 24 Apr 26.xlsx

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Request For Proposals: HAF/A2 Publicly Available Information (PAI) Alerting Services for Department of War (DoW) Enterprise Licensing
Solicitation number
FA701426R0008
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This is a Questions and Answers document for the PAI Alerting Services RFP (FA701426R0008), addressing 124 inquiries from potential offerors regarding proposal submission requirements, evaluation criteria, technical specifications, and contract terms.

Key clarifications address submission procedures and page limits: the Performance Work Statement (PWS) is submitted separately and does not count against the 25-page technical narrative limit; the Price Template and supporting documents have a 5-page limit; and the Affordability volume is limited to 1 page. For the evaluation, Subfactor 2a requires three unedited .csv files reflecting complete production system output during a 72-hour window (April 23-25, 2026, Eastern Time), which will be evaluated quantitatively on timeliness and signal-to-noise ratio, and qualitatively on data veracity, relevance, and translation quality. Subfactor 2b consists of a 60-minute live product demonstration using the actual production environment—not pre-staged scenarios—with supporting PowerPoint slides serving only as supplemental materials not presented during the demonstration. Critical requirements clarified include that offerors must certify compliance with data source Terms of Service or demonstrate legal Fair Use protection; the Government will not grant ToS exceptions or waivers; solutions must be existing commercial platforms with standalone user interfaces and API capabilities, not custom-developed systems; and all Government data including user accounts, alert profiles, and audit logs constitute Controlled Unclassified Information (CUI) requiring storage within the United States with U.S. person administrative access only. Additional guidance addresses cloud hosting compliance with DoD SRG Impact Level 4 standards, security requirements per NIST SP 800-171 and DFARS clauses, mandatory training as live instructor-led sessions, 24/7 help desk support, low-bandwidth alert delivery capability, mobile application DISA approval processes, and a planned 6-week transition overlap with the incumbent contractor. The proposal due date is May 1, 2026, at 2 PM Eastern Time, with oral presentations anticipated within two weeks of submission.

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FA701426R0008 Questions and Answers
NumberDocumentQuestionGovernment Response
1Atch 3Attachment 3 of the sam.gov posting will not open. It appears to be password protected. Can you please upload a revised version?A revised attachment 3 has been uploaded via Amendment 1
2N/AWe would like to know if this is a brand new contract OR if there is (was) an incumbent performing these services.This is a follow-on effort, the incumbent contract is FA701421C0024
3Atch 4We are reviewing the solicitation and noted a potential omission in Attachment 4: Price Proposal Template. In the CLIN description the template lists “Labor”. Should this instead say something like: “Enterprise licenses for a DoW PAI alerting platform and ancillary training and support services”?A revised attachment 4 has been uploaded via Amendment 2
4Atch 2, 2.2.2.2 Subfactor 2b: Product Demonstration/Oral Presentation (page 7)The solicitation states offerors will be contacted about scheduling the Product Demonstration/Oral Presentation. Can the government clarify base access requirements for foreign nationals participating in Product Demonstration/Oral Presentation at Joint Base Andrews, Maryland or Joint Base Anacostia-Bolling, DC?Foreign nationals may use a US passport or greencard to access base. If they do not have that the Offeror will need to provide their email, name, date of birth, country of origin, ID type, and ID number when requested. Access for foreign nationals may take 2 weeks to 30 days. The Government will not extend demonstrations due to security wait time
5Atch 2, 2.2.2.2 Subfactor 2b: Product Demonstration/Oral Presentation (page 7)The solicitation states offerors will be contacted about scheduling the Product Demonstration/Oral Presentation. Will the government allow foreign nationals to participate virtually in Product Demonstration/Oral Presentation in the event base access timelines via the visitor center process extend beyond the vendors scheduled presentation date?Per the ITO, presentations must be done in person
6Atch 2, 2.2.2.1 Subfactor 2a: Live Area/Topic Specific Demonstration (.csv Submissions)
(page 7)The solicitation states Offerors are instructed to submit three (3) .csv files capturing the alerts generated by their product for the following topics or regions, demonstrating their ability to meet the objectives listed in Table 2.

1. Can the government share more information on how the csv files will be evaluated?

For example, will the evaluation be quantitative in nature such as alert time stamps and volume of alerts?

2. Will qualitative data be evaluated? For example, relevance to the DOW wide enterprise, data quality, veracity, and signal to noise ratio.

3. How would the Government like to observe push alert confirmation (SMS, Email, Mobile) or keywords via the CSV files? Is the CSV meant to be supplementary to the presentation in terms of delivery method or does the CSV need to be standalone to prove each of the csv noted objectives in Table 2? 1. How will the CSV files be evaluated? Will it be quantitative?

The evaluation of the .csv files will be a comprehensive assessment composed of distinct quantitative and qualitative components. As a baseline, the Government expects the .csv files to reflect the complete, raw, and unedited production output of the system; manual curation to artificially inflate scores is strictly prohibited.

The Government will assess the .csv files on the following definitive objectives:

Quantitative Assessment:

•Timeliness: This will be objectively assessed by comparing the time delta between the actual occurrence of a reported event and the alert timestamp in the .csv submission. Shorter time deltas, demonstrating near real-time capability, will be evaluated more favorably as a comparative discriminator.
•Filtering Effectiveness (Signal-to-Noise Ratio): This will be measured by calculating the ratio of relevant alerts (signal) to irrelevant alerts or false positives (noise) within the unedited submission.

Qualitative Assessment:

The following objectives will be evaluated based on the professional judgment of the Government's technical evaluation team, relying solely on the offeror's native data structure and any provided data dictionary (narrative explanations within the .csv are not permitted):

•Data Veracity & Quality: The team will assess the trustworthiness of the information based on elements like confidence scores, corroborating data, and the presence of clear data source references (as plain text).
•Relevance & Comprehensive Coverage: The team will assess the overall relevance of the alerts to the specified topics, as well as the breadth and depth of the offeror's global collection capabilities.
•Translation Quality: The team will assess the quality, accuracy, and clarity of provided English translations from non-English sources.

2. Will qualitative data be evaluated?

Yes, the evaluation of qualitative data is a critical component of the assessment. The evaluation criteria explicitly state that the .csv submissions will be evaluated on the following qualitative aspects:

•Relevance: The entire premise of the topical . evaluation, which requires .csv files for specific regions (North Africa) and topics (Cybersecurity, high urgency alerts), is designed to test the relevance of the offeror's solution. The ability to filter based on user-defined criteria is a core evaluated objective.
•Data Quality and Veracity: The evaluation criteria for the .csv submission explicitly include “Offeror's detection of emerging events in near real-time, incorporating data veracity into methods by which alerts are generated.”
•Signal-to-Noise Ratio: The government will be assessing the offeror's ability to provide relevant, actionable alerts while filtering out irrelevant information. A submission with a high volume of low-quality or irrelevant alerts would not meet the standard for effective “detection of emerging events” or delivery based on “user-defined criteria.”

3. How should push alert confirmation and keywords be demonstrated in the CSV files?

•As a clarification, the .csv files are not the vehicle to demonstrate push alert confirmation (e.g., logs of SMS, Email, or Mobile notifications) (Objective 3 in Table 2). The confirmation of various delivery methods is a capability to be addressed during the Oral Presentation.
•The .csv files are the primary vehicle to demonstrate the effectiveness of filtering by keyword (Objective 16) and user-defined criteria (Objective 8). One of the evaluated objectives for the .csv submission is the “custom alert filter capability based upon location, event type, time, and with user-selected key words.”
•Therefore, the alerts contained within the .csv files should be the output of such filtering for the specified topic areas (e.g., the Cybersecurity CSV file should contain only cybersecurity-related alerts, minimizing false positives).
7Atch 2, Table 2, Subfactor 2A (Page 17)1. Does the government have a desired csv format?

Table 2- Objectives/Delivery Method indicates that each objective related to the csv file also has a Presentation delivery method.

2. Is it the government's expectation that offerors will provide context for their csv submissions during the presentation? 1. No, the Government will not provide a .csv template, nor is there a mandatory schema or required column structure. The intent of Subfactor 2a is to evaluate the data made available by the offeror's proposed system or API. The Government expects the offeror’s native data structure to demonstrate how their system captures, organizes, and presents the data elements necessary to meet the evaluation objectives outlined in Table 2 (e.g., source references, timestamps, event details, translations).

2. The Government expects the .csv submissions for Subfactor 2a to demonstrate the system's capabilities independently based on the data provided. Offerors are permitted to provide context for their csv submission during the presentation as long it adheres to the overall slide length and time limit. Also, presentations must follow the objectives/delivery methods of table 2.

8 Atch 2 para 2.1 Evaluation Methodology (Step 3. Page 10)- Can the government provide clarification on how the csv files alone will be evaluated prior to the offeror's presentation in step 4? Subfactor 2a Live Area/Topic Specific Demonstration (.csv Submissions) will be evaluated using tables 3 and 4 of Atch 2 on the following objectives:

•Objective 6 - Offeror’s detection of emerging events in near real-time, incorporating data veracity into methods by which alerts are generated.
•Objective 8 - Offeror’s delivery of (push) alerts to users based on user-defined criteria
•Objective 10 - Offeror’s translation capabilities for all alerts into English, with the option to view in original language.
•Objective 14 - Offeror’s data source references used to generate alerts, without enabling direct hyperlinking.
•Objective 16 - Offeror’s custom alert filter capability based upon location, event type, time, and with user-selected key words.

Per Step 3 of para 2.1, Offerors assigned a combined technical/risk rating of acceptable or higher will move onto Step 4.

9Atch 2 (Table 1) Proposal OrganizationFor Vol 1, will we submit the individual, signed documents separately or as 1 combined document? In Table 1-Proposal Organization, there are specific file names listed, leading us to believe they are all separate documents for Vol I.Each file name are intended for separate files. For example, for the SF1449 and SF30, it will be one document with all amendments
10Atch 3, PWSDoes the PWS get submitted as a separate document and is there a page limit?The PWS will be submitted as a separate document not included in the page limit for Volume II. This has been added to table 1 and para 2.2.1
11Atch 2 (Table 2) Objectives/Delivery MethodAtch 2 table 2 objective 1 refers to Atch 3 as a template. Can the offeror edit the
entire PWS, or can the offeror only edit the blue items under section 2?Offerors are free to edit the PWS minus paragraphs 1, 5, 7, and 8. This has been added to paragraph 2.2.1 of attachment 2.
12Atch 2 (Table 1) Proposal Organization and 2.3.1 Price TemplateAccording to Table 1-Proposal organization, the offeror has 5 pages for the price template and supporting documents. The pricing template will be submitted as an Excel doc, does that mean we have 5 pages for the supporting
documents/narrative and can submit that as a separate pdf?The price template (atch 4) is included in the 5-page limit identified in table 1. This has been added to paragraph 2.3.1
13GeneralWhere within the submission structure should the offeror include their commercial end user license agreement? Can the government please confirm that an offeror's commercial end user license agreement does not count towards the page limit?Offerors should include their Commercial End User License Agreement (EULA) as a separate, clearly named file within the Volume II submission. The Government confirms that a standard commercial EULA does not count toward the page limits established for the Technical or Price volumes.
14Vol 152.212-3 is already part of the solicitation which states the offeror only needs to complete Section B of the reps and certs if the offeror has already completed

reps and certs on sam.gov. Please confirm the offeror does not have to provide an entire copy of their reps and certs and can instead just comply with 52.212-3

and submit Section B.Confirmed, compliance with 52.212-3 will suffice. This requirement has been removed from Atch 2.
15Atch 2 and Atch 4What exactly is the government looking for in the affordability volume that is
different than the price volume?Offerors are instructed to provide the total price of their proposal in this section. This has been added to paragraph 2.1.5
16The Statement of Objectives (Attachment 1, Objective 12) requires

the PAI Alerting Service to 'provide a menu of common interest profiles that automatically set information filters to tailor alerts, based on topics, geographic areas, or urgency of the event.' The corresponding evaluation criterion (Attachment 2, Table 2, Objective 15) describes this as 'Pre-configurability of Common Interest Profiles,' omitting the specific functional requirements the

SOO establishes.Will the government confirm that the evaluation of Objective 15 from Table 2 in
Atch 2 will assess whether the offeror's Common Interest Profiles: (1) set information filters without requiring manual configuration, (2) tailor alerts based on topics, (3) tailor alerts based on geographic areas, and (4) tailor alerts based on urgency of the event, consistent with the SOO?Yes. The Government confirms that the evaluation of Objective 15 will assess the offeror's demonstrated capability to meet the requirements for Common Interest Profiles as defined in the Statement of Objectives (SOO).
17The Statement of Objectives (Attachment 1, Objective 1) requires

the PAI Alerting Service to 'certify in writing compliance with data sources' terms of service.' The evaluation criterion for Table 2 Objective 2 (Attachment 2) references 'Compliance with Offeror's

Terms of Service/Fair Use, in accordance with DoDD 3115.18.'Will the government confirm that the evaluation of Objective 2 from Table 2 in Atch 2 includes assessment of the offeror's compliance with the terms of service
of data sources used to generate alerts, and not solely the offeror's own terms of service or fair use policies?Yes. The Government confirms that the evaluation of Objective 2 explicitly includes an assessment of the offeror's certification of compliance with the Terms of Service (ToS) and fair use policies of the underlying data sources used to acquire the publicly available information (PAI) and generate alerts. The evaluation is not solely focused on the offeror's own platform EULA or internal terms of service.
18Atch 2 (subfactor 2b)The RFP requires offerors to 'demonstrate the live capabilities of their product'

during the Product Demonstration/Oral Presentation. Will the government confirm that this requirement means offerors must demonstrate their actual production environment currently in use by paying customers — including live, real-time data ingestion and alert generation — and that pre-staged scenarios,

curated data environments, sandboxes, or demonstration instances populated with pre-selected content do not satisfy this requirement?Yes. The Government requires a demonstration of the offeror's actual, live production environment, operating on live, unscripted data. The Government expects a live demonstration of real-time alerts using the natural flow of PAI as it is ingested by the system at that time. Demonstrations relying solely on pre-staged scenarios, curated historical data environments, isolated sandboxes, or instances populated exclusively with pre-selected content will not satisfy the requirement to demonstrate live capabilities.
19Solicitation+-+FA701426R0008Box 23 in the SF1449 requests a "Unit Price". On page 3 "Supplies or Services & Prices or Costs" defines units as each base and option period. However, the base period (CLIN 0001) is 9-months and the Option Periods are each 12-months. Moreover, offeror prices may change across each period (unit).
Given the above, how should offerors provide a single "Unit Price" for Box 23?Offerors are instructed to use atch 4 for pricing
20Attachment 2 PAI Alerting ITO and Evaluation CriteriaCan the Government confirm that Attachment 3 Performance Work Statement is not included in the 25-page limit for the Technical Solution (Narrative)?Confirmed. Added to para 2.2.1
21Attachment 2 PAI Alerting ITO and Evaluation Criteria and
Attachment 1: SOOIn Table 2, Objective 2 states, "Compliance with Offeror's Terms of Service/Fair Use, in accordance with DoDD 3115.18"

By contrast the SOO states, "Certify in writing compliance with data sources’ terms of service."

Similarly, DoDD 3115.18 Section 1.2(j.) states, "j. DoD personnel will comply with terms of service, e.g., those of social media providers, and other contractual obligations..."

Given the above, it appears the Government's intent is to confirm offeror's are compliant with the data providers' Terms of Service/Fair Use. Should Objective 2 in Table 2, therefore, be amended to state, "Compliance with Data Providers Terms of Service/Fair Use, in accordance with DoDD 3115.18"?Confirmed. Obj 2 in Table 2 should say "Compliance with Data Provider's Terms of Service/Fair Use, in accordance with DoDD 3115.18."
22Attachment 2 PAI Alerting ITO and Evaluation CriteriaShould offeror responses for Factor 1, Technical Solution address all requirements in Table 2 -Objectives/Delivery Method, or only those sections listed as "Narrative" in the "Delivery Method" column?Only those listed as Narrative
23Attachment 2 PAI Alerting ITO and Evaluation CriteriaShould offeror responses to subfactor 2b address all requirements in Table 2 - Objectives/Delivery Method, or only those sections listed as "Presentation" in the "Delivery Method" column?The Government is only evaluating the objectives listed as presentation in table 2 for subfactor 2b
24Attachment 2 PAI Alerting ITO and Evaluation CriteriaSubfactor 2b requires both a slide presentation and "60 minutes to demonstrate the live capabilities of their product". Does the Government intend for offerors to present both their slides and provide a live demonstration during the 60-minute presentation? Or should offerors provide a live demonstration with the slides serving as supplemental information the Government will use in its evaluation?PowerPoint slides will serve as supplemental information to the Product Demonstration. PowerPoint slides will not be presented at the live demonstration. This has been added to paragraph 2.2.2.2.
25Attachment 2 PAI Alerting ITO and Evaluation CriteriaFor Subfactor 2b, will the Government evaluation team use stand alone copies of the slide presentation as part of their evaluation? Or will their evaluation solely be based on information presented during the 60-minute demonstration?The government will evaluate offerors on subfactor 2b via offerors product demonstrations/oral presentation and PowerPoint submission. This has been added to Subfactor 2b evaluation on page 19 of attachment 2
26Attachment 2 PAI Alerting ITO and Evaluation CriteriaThe Government intends to evaluate Factor 1 on an "Acceptable/Unacceptable" basis. If the offerors response to Factor 1 is deemed "Acceptable" will Factor 1 also be used to determine the color score for the overal Technical Solution? Or will Factor 1 simply be used to qualify offeror bids for Factor 2 and not used to determine the color score for the overal Technical Solution?Factor 1 will be used to qualify offerors for factor 2. Two objectives, 3 and 5, as identified in Table 2 will also be used in the color score for subfactor 2b.
27Attachment 2 PAI Alerting ITO and Evaluation CriteriaSection 3.2.1 states, "Each of the below objectives of the Offeror’s proposal will be evaluated based on an acceptable/unacceptable evaluation criterion. Any objective assigned an unacceptable rating is not eligible for award. To note, these objectives must also be addressed in the Offeror’s Product Demo/Oral Presentation as prescribed by Table 2 of the 52.212-1 Addendum." This clause in bold indicates the the Demo and Oral presenstation should include all requirements in Table 2, not just those denoted "Presentation".

However, in Subfactor 2b: Product Demonstration/Oral Presentation on page 17 it states, "The Government intends to evaluate Offerors on Subfactor 2b on the following applicable objectives using the above technical/risk rating method in Table 3" and then goes on to list only those objectives denoted with "Presentation" in Table 2.

Will the Government clarify what objectives Offerors should address in their Oral Presentation? All objectives in Table 2, or just those denoted with "Presentation" in Table 2?This has been clarified in paragraph 3.2.1 and 3.2.2.
28GeneralGiven the that the Government's response to some of the questions above will have a significant impact on proposal deliverables, will the Government consider a one week extension to May 4 to allow offers time to address changes that result from the Government's responses?The Government is considering an extension
29GeneralUnder the current PADELS contract, DoW does not permit usage of the PAI alerting platform by DoD intelligence professionals for any intelligence purpose. Will that same restriction apply to this contract?No, that specific restriction will not be carried forward. As outlined in SOO Item 3, the intent is for this capability to be broadly accessible and usable across all elements of the Department of War (DoW), including Combat Support Agencies and intelligence professionals.

While the platform is procured as a general, commercially available alerting resource and is not an exclusive intelligence collection tool, the Publicly Available Information (PAI) alerts it generates may be utilized by authorized DoW personnel to inform their respective missions, provided such use is consistent with the data source's Terms of Service and applicable DoD policies. Solutions that demonstrate broad utility across diverse DoW missions will be evaluated favorably.

30GeneralHow does the Government define “near‑real‑time” for event detection and alert dissemination (e.g., seconds vs minutes), and will this be objectively measured during evaluation?The Government does not define "near real-time" with a strict numerical threshold (e.g., specific seconds or minutes). Instead, it is defined as the minimized latency between the actual occurrence of an event and the system's generation of the corresponding alert. Yes, this will be objectively assessed during evaluation by comparing the time delta between the reported event's occurrence and the alert timestamp provided in the .csv submission. Shorter time deltas will be evaluated more favorably.
GeneralAre alert latency and detection speed evaluated as a comparative discriminator, or only as a threshold requirement?Alert latency and detection speed are evaluated as a comparative discriminator, not solely as a threshold requirement. Because the Government does not mandate a strict numerical cutoff for "near real-time" detection, the time delta between an actual event's occurrence and the system's alert generation will be used to differentiate the technical capabilities of the offerors. Solutions demonstrating consistently shorter time deltas will be evaluated more favorably in the overall assessment of the Technical factor.
31GeneralPlease clarify what constitutes an acceptable “low‑bandwidth capability” (e.g., SMS/email summaries, compressed payloads, API polling, reduced UI modes).The Government considers a "low-bandwidth capability" to be any technical approach that ensures reliable alert delivery and essential platform interaction when the user's connection to the internet is severely degraded, constrained, or slow (e.g., via satellite communications or congested cellular networks).

Acceptable approaches include, but are not limited to, the examples provided: text-based email or SMS summaries, compressed data payloads, lightweight API polling, or a specific "low-bandwidth/text-only" UI mode for the mobile or web application. Offerors should propose the technical method they believe best achieves reliable alerting in these degraded environments.

32GeneralIs mobile text (SMS) delivery required, or is email/mobile app delivery sufficient to meet the low‑bandwidth requirement?True mobile text (SMS) delivery is not a mandatory requirement. A solution providing text-based email or a mobile application utilizing text-based push notifications is sufficient to satisfy the baseline requirement for low-bandwidth alert delivery.
33GeneralDoes the Government view post‑alert analysis (identity resolution, link analysis, context enrichment) as within scope provided alerting requirements are fully met?Offerors may include analytic enhancement capabilities as value-added services, provided they directly support and enrich the core alerting requirements (e.g., event summarization, sentiment analysis, enhanced geographic context). However, because this is an enterprise alerting platform and not a targeting or intelligence tool, post-alert investigative analytics such as identity resolution, network/link analysis, and individual profiling are likely out of scope for this requirement.
34GeneralMay offerors include analytic enhancement capabilities as value‑added services without risk to compliance?Offerors may include analytic enhancement capabilities as value-added services, provided they directly support and enrich the core alerting requirements (e.g., event summarization, sentiment analysis, enhanced geographic context). However, because this is an enterprise alerting platform and not a targeting or intelligence tool, post-alert investigative analytics such as identity resolution, network/link analysis, and individual profiling are likely out of scope for this requirement.
35GeneralIs written certification of compliance with third‑party data source Terms of Service required at proposal submission or only prior to award?Written certification of compliance with third-party data source Terms of Service (or a formal certification that the specific data acquisition methodology is legally protected under the doctrine of Fair Use) is required at the time of proposal submission.
36GeneralMust offerors disclose categories of data sources (social media, news, forums) or specific named platforms as part of certification?For the purposes of the required Terms of Service/Fair Use compliance certification, disclosing the broad categories of data sources utilized (e.g., social media, news aggregators) is sufficient; specific named platforms are not strictly required.

However, for the purposes of the Volume II Technical Evaluation, the Government requires a clear understanding of the offeror's data reliance chain to assess the reliability, veracity, comprehensiveness, and durability of the alerting product. While naming every specific data provider is not mandatory, proposals that rely solely on broad categories and fail to provide sufficient detail for the Government to fully evaluate the quality and scope of their data acquisition may be evaluated less favorably.

37GeneralFor “links to data sources (disabled),” is a preview/excerpt view acceptable provided the user is warned prior to leaving the platform?Yes, a preview or excerpt view of the source data provided directly within the offeror's secure platform interface is highly acceptable and encouraged. This approach allows the user to gain context regarding the alert without assuming the security risk of navigating to the external data source.
38GeneralIs there an anticipated user count or concurrency estimate to guide “DoD enterprise” scalability assumptions?The Government is procuring an enterprise-wide license to support the Department of War (DoW) population, estimated at approximately 3.41 million eligible personnel (uniformed, civilian, and contractor). While the solution must be available to the entire enterprise, for the purposes of technical architecture and baseline sizing, offerors should anticipate an initial volume of approximately 200,000 provisioned user accounts. This figure is provided as a historical baseline and is not a cap. Offerors should propose a technical solution based on this anticipated authorized user volume. The platform must be robust enough to handle organic user growth and concurrent user surges during significant global events without requiring the Government to negotiate or purchase additional licenses to accommodate user growth within the enterprise.
39GeneralShould offerors assume integration with existing Air Force ISR environments (e.g., DCGS, M‑NODA, ops centers), or is the service standalone?The Government is seeking an existing, commercially available, standalone platform as described in the SOO, not the development of a new custom platform. The proposed platform must provide its own user interface for query, visualization, and alerting across the enterprise. Furthermore, this is an enterprise-wide alerting platform and is not an intelligence tool. Offerors should not assume or propose custom development for integration with specific intelligence or Air Force ISR environments (e.g., DCGS). However, as outlined in the SOO, the solution must include an API. This API capability is required so that the Government has the ability to independently ingest the alert data into various existing Department of War (DoW) enterprise environments or operational dashboards as it deems necessary.
40GeneralCan recorded or on‑demand training modules count toward the required minimum training sessions, or must all sessions be live instructor‑led?No. The required minimum training "sessions" (such as Web Conferences) mandated in the solicitation must be live, instructor-led events to allow for real-time DoW user interaction and Q&A.

While the Government strongly encourages the provision of recorded or on-demand training modules as a highly valuable supplemental resource for the enterprise user base, asynchronous on-demand materials do not count toward fulfilling the minimum required cadence of live training sessions.

41GeneralWill technical risk be assessed separately from price, or only in conjunction with price under a best‑value tradeoff?Technical risk will be assessed separately from price via Factor 2.
42GeneralAre past performance and incumbency considered explicitly within evaluation criteria, or implicitly through technical confidence?Past performance is not being evaluated as a separate evaluation factor however, the Government does intend to determine offerors responsible IAW RFO 9.104
43GeneralWould it benefit the government if we linked and provided additional data alongside results and alerts? For example, including up-to-date records related to individuals and entities, phone numbers, addresses, and any relevant derogatory information.No. The Government is procuring an enterprise-wide alerting platform for situational awareness, not an intelligence, targeting, or law enforcement investigation tool.

While offerors may provide analytic enhancements that directly enrich the context of an event-based alert (e.g., geographic mapping of an incident, sentiment analysis, translation), the provision of investigative data such as individual entity records, phone numbers, residential addresses, or derogatory profiling information is likely out of scope for this requirement. Solutions that attempt to provide this type of investigative identity resolution will not receive additional evaluation credit and may introduce unacceptable privacy or compliance risks.

44 General Also, could you clarify whether all 3.5 million users will be designated as investigators, or if a portion of the user base will be utilizing these capabilities for law enforcement permissible purposes? If that's the case, do you think it would be advantageous for the government to have access to law enforcement record management systems for those users, such as calls for service, general crime events like assaults or thefts, and police narrative details? The premise of this question is incorrect based on the requirements outlined in the SOO. The Government is procuring a Publicly Available Information (PAI) alerting platform for general situational awareness across the Department of War (DoW) enterprise.

The SOO does not designate any portion of the user base as "investigators." Furthermore, integration with restricted or sensitive Law Enforcement Record Management Systems (RMS), Computer-Aided Dispatch (CAD) systems, or the provision of police narrative details is not a requirement of this solicitation and is likely out of scope. Offerors should base their technical solutions and pricing strictly on providing the PAI-based event alerting capabilities defined in the SOO.

45Attachment 2, Section 2.2The Volume II Technical instructions (Attachment 2, Section 2.2) require offerors to complete and submit the Attachment 3 Performance Work Statement, which does not appear in Table 1 as a deliverable. Meanwhile, the Factor 1 instructions in Section 2.2.1 state that the technical narrative must address the Table 2 Objectives, which include the PWS. Please clarify whether the completed PWS is to be submitted by offerors as part of the Technical Narrative (within the 25-page limit) or if the completed PWS is considered an attachment that is excluded from the page limit?The PWS will be submitted as a separate document not included in the page limit for Volume II. This has been added to table 1 and para 2.2.1
46GeneralThe offeror’s transition plan will have some dependencies related to incumbent’s potential transition-out plan. Will the Government provide any information related to that plan and/or if there is any overlap planned between potential performers? What is the transition plan from the incumbent? Will there be an overlap or off/on same day?The Government will not provide the transition-out plan. The Government intends for a 6-week overlap.
47Attachment 1, SOO page 1. Performance objectives 10 & 11Can the government clarify the differences between SOO objectives 10 and 11? Is objective 10 referring to source hyperlinks and the ability for the system to notify the user before they leave the web interface when clicking on the link? Objective 11 asks for references to data sources without hyperlinks. Do these contradict? Is it the government’s intent not to permit hyperlink to the source data?The Government acknowledges it is procuring an existing commercial solution and that platform architectures regarding external navigation vary. However, the Government’s strong preference and primary objective is to maximize operational security by preventing users from accidentally navigating to malicious or unvetted external websites. Therefore, the requirement in Objective 11 (providing references to data sources as plain text only, without active, clickable hyperlinks) is the preferred approach.

Objective 10 addresses commercial solutions where external navigation mechanisms or active hyperlinks cannot be fully disabled. If an offeror's proposed commercial platform inherently includes active hyperlinks to source data, the system must, at a minimum, provide a prominent warning and require positive confirmation before the user leaves the secure platform interface to access the external source.

48Attachment 2: Para 1.12.2. Proposal Due Date: Table 1 Proposal Organization
Para 2.2 Volume II TechnicalIs it permissible to make changes to areas of the PWS other than para 2.0 Task Descriptions, Table 1: Services Summary, and Table 2: Deliverables?Offerors are free to edit the PWS minus paragraphs 1, 5, 7, and 8. This has been added to paragraph 2.2.1 of attachment 2.
49Attachment 2:

Para 1.12.2. Proposal Due Date: Table 1 Proposal Organization Para 2.2 Volume II Technical The instructions state that offerors are to provide a "product demonstration and oral presentation provided by MS ppt." However, the instructions also state that during the allotted 60 minutes, Offerors will "demonstrate the live capabilities of their product" to address the objectives labeled ‘presentation’ in Table 2.

This has created ambiguity regarding the government’s expectation for the format of the presentation and the role of the PowerPoint slides versus the live software demonstration. To ensure our response is compliant and directly aligned with the evaluation criteria, could the Government please clarify the following.

What is the intended relationship between the PowerPoint slides and the live product demonstration? Are the slides intended to be a complementary visual aid to introduce the live demonstration, or should the slide deck be prepared as a standalone presentation capable of demonstrating the required objectives in the event of technical issues (e.g., network failure)?PowerPoint slides will serve as supplemental information to the Product Demonstration. PowerPoint slides will not be presented at the live demonstration. This has been added to paragraph 2.2.2.2.
50Attachment 2, para 2.2.2.2, Subfactor 2b and para 3.2.2, Factor 2, Subfactor 2bWill the evaluation for Subfactor 2b be based primarily on the performance of the live product demonstration, or will the content of the PowerPoint slides carry a specific weight in the evaluation?Subfactor 2a when evaluated is significantly more important than price. This has been added to paragraph 3.2.2
51Attachment 2, para 2.2.2.2, Subfactor 2b and para 3.2.2, Factor 2, Subfactor 2bCan some of the .ppt slides (not to exceed 45 in total) be used as backup slides to demonstrate/highlight objectives in case there is technical difficulty (e.g. power loss, lost wifi connectivity) for the demo/presentation? Will submitted PowerPoint slides that are not explicitly briefed during the 60-minute session be reviewed and considered as part of the evaluation for Subfactor 2b?PowerPoint slides will serve as supplemental information to the Product Demonstration. PowerPoint slides will not be presented at the live demonstration. This has been added to paragraph 2.2.2.2.
52Attachment 2, para 1.12.1Section 1.12.1 states, “The proposal shall be accompanied by a cover letter prepared on the company’s letterhead stationery. The cover letter shall be a separate document and will not be counted in the page limitations.”
Can the Government provide clarity on what should be included in this referenced cover letter? How does this differ from the cover letter in Volume I: Administrative?They are the same cover letter
53Attachment 2, Table 1 - Proposal Organization, Para 2.1.6The Government allows 5 pages for Affordability response. What information should offerors include in this section? Is there more criteria/information the Government will provide for this section?This has been changed to 1 page. Offerors are to provide the total price of their proposal in that volume. This has been added to paragraph 2.1.5.
54Attachment 1, V. Performance objectives; Attachment 2, Table 2 - Objectives/Delivery Method; Attachment 2, page 17, Subfactor 2b: Product Demonstration/ Oral PresentationThe Government has provided three lists of objectives that the offeror must comply with (and be evaluated on). Can the Government please provide offerors with an understanding of why there are differences provided in each of these lists? For instance, the Enrollment of Existing Users is listed as part of the Evaluation Objectives (page 17) and within Table 2, but is not part of the Attachment 1 (SOO Objective). Can the Government provide a consistent numeration of the objectives across these sections?The Government acknowledges the variations in numbering across the documents. The Statement of Objectives (SOO) defines the overarching technical requirements for the platform's capabilities. Table 2 within the Evaluation Criteria (Attachment 2) specifically isolates the subset of those SOO objectives that will be formally evaluated during the source selection process (via the .csv submission and/or the oral presentation). Offerors must ensure their proposed solution meets all requirements in the SOO, but the formal technical evaluation will be conducted against the specific objectives and delivery methods outlined in Table 2.
55Attachment 2, Para 1.12.2How can offerors submit their response if they do not have a CAC to be able to submit via DODSAFE?Offerors do not need a CAC to submit via DODSAFE
56Attachment 2, Para 1.12.2If offerors are unable to submit their response via DODSAFE, what is the alternative given the potential large file size? Could offerors use Procurement Integrated Enterprise Environment (PIEE)?Offerors will use DODSAFE for large file size, any problems/exceptions will be brought to the CO and CS
57SOO §II, §V.4-5, §V.8-13; Att. 2 Table 2 Objectives 3, 8, 11-16What is the expectation for platform development regarding how the tool will provide users the data they require? Is the intent for a new platform for query and visualization across the enterprise, or will the required data need to be incorporated into, or ingested by, an existing DAF/DoW enterprise solution? This will affect the required format and GUI of the proposed solution.The Government is seeking an existing, commercially available, standalone platform as described in the SOO, not the development of a new custom platform. The proposed platform must provide its own user interface for query, visualization, and alerting across the enterprise. Furthermore, this is an enterprise-wide alerting platform and is not an intelligence tool. Offerors should not assume or propose custom development for integration with specific intelligence or Air Force ISR environments (e.g., DCGS). However, as outlined in the SOO, the solution must include an API. This API capability is required so that the Government has the ability to independently ingest the alert data into various existing Department of War (DoW) enterprise environments or operational dashboards as it deems necessary.
58SOO §V.21; Att. 2 Table 2 Objective 5Can the Government provide examples of “low-bandwidth” and “degraded communications” situations? There would be meaningful differences between supporting operations during complete communications blackouts versus limited-bandwidth conditions such as satellite connectivity. Will the end solution be used at the edge in a communications-denied environment, with data downloaded before blackout, or must the tool/platform remain fully functional in limited-bandwidth environments?The requirement is focused on "limited-bandwidth" environments, not complete "communications-denied" or offline blackouts.

The Government anticipates the solution will be used in situations such as forward deployments utilizing constrained satellite links, disaster response zones with overwhelmed commercial cellular infrastructure, or areas with only legacy 2G/3G connectivity.

The tool is not required to provide live alerting capability during a complete communications blackout, nor is there a requirement for a fully functional offline "edge" application. The solution must, however, remain functional for alerting and basic interaction (such as reviewing recent text alerts) while operating within the constrained, limited-bandwidth scenarios described above.

59SOO §I, §III, §V.3; SF1449 CLINs 0001/1001/2001/3001/4001; Att. 2 §2.3.1With regard to licensing, will the user group be a defined population, such as 200,000 users, or will the platform need to be enterprise-wide for up to 3.5 million users with unlimited users? Relatedly, should offerors assume all such users require active accounts, or only some subset of enrolled or concurrent users? This directly affects scale assumptions and pricing.The Government is procuring an enterprise-wide license to support the Department of War (DoW) population, estimated at approximately 3.41 million eligible personnel (uniformed, civilian, and contractor). While the solution must be available to the entire enterprise, for the purposes of technical architecture and baseline sizing, offerors should anticipate an initial volume of approximately 200,000 provisioned user accounts. This figure is provided as a historical baseline and is not a cap. Offerors should propose a technical solution based on this anticipated authorized user volume. The platform must be robust enough to handle organic user growth and concurrent user surges during significant global events without requiring the Government to negotiate or purchase additional licenses to accommodate user growth within the enterprise.
60SOO §V generally; Att. 2 Table 2May the proposed solution incorporate multiple tools or capabilities depending on the use case, or is the Government seeking a single platform and single tool solution?The Government is procuring an enterprise alerting platform, not a suite of distinct analytical tools or discrete software applications.

The core deliverable of this contract is the timely provision of actionable alerts. While the Government expects an offeror’s underlying technical architecture to utilize multiple data sources and processing capabilities to generate those alerts, the strong preference is for the DoW user to be able to configure profiles and receive comprehensive alerting across all sources from a single, integrated user interface ("single pane of glass"). Proposals offering multiple, disconnected tools that require users to navigate separate interfaces depending on the use case will be evaluated less favorably than a unified alerting platform.

61 PWS §7 Security Instructions; PWS §8.2-8.3; SOO §V.14-16 Will use of the tool need to be obfuscated in any way, and will the tool and/or data need to operate within a classified environment or classified system? No. The proposed alerting tool is not required to be obfuscated (e.g., managed attribution, white labeling), nor is it required to operate within a classified environment (e.g., SIPRNet or JWICS).

The Government is procuring a commercially available alerting tool that resides on the unclassified internet. The platform must be fully accessible from standard, unclassified commercial and DoD networks (NIPRNet). The Government will utilize the required API to independently ingest alert data and manage any subsequent movement into classified environments itself via Government-owned Cross-Domain Solutions (CDS).

While obfuscation is not required, the offeror must implement standard commercial and DoD cybersecurity controls (e.g., TLS encryption) to safeguard the user's connection to the tool and protect all user data, Controlled Unclassified Information (CUI), and Personally Identifiable Information (PII) residing within the platform.

62Att. 2 §2.2.2.2 Product Demonstration/Oral PresentationWould the Government allow one additional attendee at the oral presentation, for a total of three presenters rather than two?The Government intends to keep attendance to two presenters
63SOO §V.5; Att. 2 Table 2 Objective 3The solicitation references alert delivery by web-browser user interface, API, mobile application, text message, and e-mail. Does the Government require all delivery methods to be available in the proposed solution, or only those selected by the user and supported by the offeror’s platform? Also, does “text message” mean true SMS capability, or would mobile push notification satisfy this requirement?Objective 3 has been updated to reflect all required delivery methods to be available in the proposed solution.
64SOO §V.6; Att. 2 Table 2 Objective 9For the requirement to provide comprehensive data coverage across all geographic locations critical to DoW operations, including popular regional social media and news platforms, are there specific countries, regions, platforms, or sources the Government considers mission-critical, or is a commercially available dataset with broad global coverage sufficient?The Government will not provide a constrained list of specific mission-critical countries or regions. Department of War (DoW) operations are global, and crises or emerging events can occur in any geographic location without warning.

Therefore, a commercially available dataset must possess robust, comprehensive global coverage. The platform must demonstrate the agility and adaptability to ingest, filter, and translate regional or localized news and social media platforms wherever an event occurs, ensuring the DoW enterprise maintains uninterrupted situational awareness worldwide.

65 SOO §V.14-15; PWS §8.3; Additional Clauses With respect to privacy and security compliance, is any third-party assessment, formal certification, or authorization required at the time of proposal submission, at award, or only during performance? No. The evaluation of a proposed solution's security and privacy compliance will be conducted based on the information provided in the proposal at the time of submission. Offerors must certify in writing their compliance with key requirements such as the Privacy Act and DoDD 3115.18, but are not required to have third-party assessment, formal certification, or authorization at time of proposal.

For capabilities hosted in a cloud environment, the offeror must demonstrate how their solution meets the applicable federal and DoD cloud computing security regulations referenced in the SOO (e.g., DFARS 252.239-7010). While a specific third-party authorization (such as a FedRAMP ATO) is not explicitly required to be in-hand at the time of proposal submission to be considered for award, proposals that can demonstrate compliance through existing, authoritative third-party assessments will provide a higher degree of confidence to the Government and may be evaluated more favorably. Any required authorizations must be obtained and maintained throughout the period of performance.

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