Aircraft Wash PWS 2025.pdf

Performance Work Statement

FOR

C5 AIRCRAFT WASH SERVICES

WESTOVER AIR RESERVE BASE, MA

Revised: 14 July 2025

SECTION 1

Description of Services:

1.1. Management 3

1.2. Aircraft Wash, De-paneling, Lubrication 4

& Cleaning Services for C-5

1.3. Emergency and Contingency Services 7

1.4. Environmental Compliance 7

1.5. Environmental Specifications 7

1.6 Facility Maintenance 8

SECTION 2

Service Delivery Summary: 9

SECTION 3

Government Furnished Items: 10

3.1. Services 10

3.2. Property 10

3.3. Training 11

3.4. Contractor Furnished Items: 11

SECTION 4

General Information: 11

4.1. The Contractor 12

4.2. Hours of Operation 12

4.3. Employee Uniform & Appearance 12

4.4. Security Requirements 12

4.5. Training & Qualifications 12

4.6. Quality Control 12

4.7. Quality Assurance 12

4.8. Contractor Liability 12

4.9. Physical Security 13

4.10. Records 13

4.11. Technical Orders, Publications, & Forms 13

4.12. Safety 13

4.13. Conservation of Utilities 13

4.14. Housekeeping & Recycling 13

SECTION 5

Appendices

Appendix 1 – Equipment 14 Appendix 2 - Technical Orders, Publications, & Forms 15

SECTION 1

1. Description of Services:

The contractor shall perform Aircraft Wash, Corrosion Control and Miscellaneous Services at the 439th Airlift Wing, Westover Air Reserve Base (AFB) Chicopee, Mass. 01022, as defined in all sections of this Performance Work Statement (PWS). The contractor shall provide all personnel, equipment, tools, materials, supervision, and other items necessary to perform contracted services, unless specified as provided by the government. Contractor tasks include:

• Aircraft Wash Services Management Functions

• Aircraft Wash, Lubrication and Cleaning services

• Emergency Services

• Environmental Compliance

• Facility Maintenance

1.1. Management:

The contractor shall establish an Aircraft Services Management system to perform the following:

1.1.1. Ensure contractor notifies the MXG wash supervisor upon start and completion of requested services.

Once the contractor notifies the Wash Supervisor, the Wash Supervisor will ensure that all jobs are closed out in the Air Force Core Automated Maintenance System for Mobility (G081) Maintenance Information System.

1.1.2. Ensure an effective tool and equipment control program is in place. All tools and equipment will be marked to readily identify them as the contractors’ property, thus, to preclude tools and equipment being left in or around aircraft.

1.1.3. Ensure an effective foreign object damage (FOD) control and prevention program, to include performing FOD inspections on all aircraft wash facilities, aircraft parking, employee work areas, and contractor vehicles is in place.

1.1.4. Ensure current technical data and publications are used while providing services.

1.1.5. CONTRACTOR EMPLOYEES:

1.1.5.1. The contractor shall provide an onsite supervisor who shall be responsible for the performance of the work accomplished during all operation hours of this PWS. The Site manager should have previous Aircraft Maintenance experience (preferably C-5 Aircraft).

1.1.5.2. Only authorized employees with Information Protection Awareness Training verified through the 439 MXG Analysis office and a minimum National Agency Check verified through the base Automated Security Clearance Approval System (ASCAS) roster are authorized LAN and G081 use. All employees requiring access to this system shall be United States citizens.

1.1.5.3. Employees’ training records are to be kept updated with current qualification and certification information. Employee training records are to be made available for review by the Government COR whenever requested.

1.1.5.4. Employees are too strictly comply with the contractor’s quality control plan and all applicable Air Force Safety Instructions.

1.1.5.5. All contractor employees shall be required to obtain a contractor work badge from the 439th Security Forces. When required to work in a restricted area, they will be accompanied at all times by government personnel with a valid restricted area badge (Line badge).

1.1.6. The contractor is responsible for ensuring the availability of all vehicles and equipment needed to accomplish the requirements of this PWS. All contractor supplied vehicles shall be identified with the contractor’s company name visible on both sides. Contractor shall ensure vehicles are operational at all times. The contractor shall notify the COR immediately of any damaged or malfunctioning contractor’s equipment used to provide services if such equipment will cause a delay in completion of services. Repair or replacement, to include rental vehicles/equipment must be made within 24 hours, in order to preclude a lapse in service.

1.1.7. The contractor shall Ensure the MXG wash supervisor and COR Official are notified immediately of any mishap that results in any damage to government assets or personnel or any mishap that results in injury to contractor personnel. Notify Wash Supervisor/MOCC/COR immediately for coordination with other wing agencies.

1.1.8.1. Ensure mishap, customer, or contractor complaint written responses are provided to COR NLT 24 hours of incident.

1.2. Aircraft Wash, De-paneling, Lubrication & Cleaning Services for C-5:

The contractor shall perform the following aircraft wash and cleaning services inside the wash facilities. This section defines the types of services and specifications required and the maximum allowable elapsed time for each service. The contractor shall not exceed the maximum allowable elapsed time indicated for a specific service. On aircraft services where protective covers and masking band taping are required as described in the specifications and referenced technical orders, contractor installation and removal of protective covers and masking band taping will be accomplished, along with the required service, within the maximum allowable elapsed time. When two or more services are to be completed, the maximum time allowed for all combined services is the maximum allowable time for the single longest service, not the cumulative time of all services performed. All services will be accomplished in accordance with listed specifications and the procedures outlined in the following technical orders: 1-1-691, 1-1-8, 1C-5M-23, 1C-5M-23-1, and 1C-5M-6WC-13.

NOTE 1: For this PWS, Wash Services are defined as all services required to be performed at a designated wash location utilizing water hoses, soap spraying equipment, etc. Cleaning services are defined as all services not requiring water hoses and soap spraying equipment or a designated wash facility.

NOTE 2: Consecutive complete aircraft washes may be required. A minimum twenty-four-hour notice will be given by the government for aircraft wash services.

NOTE 3: In case of any maintenance discrepancies preventing completion of wash services, Contractor will notify the MXG wash supervisor and the AMU Chief/Production Superintendent.

NOTE 4: After completion of Aircraft Wash Services in Hangar 7040 the hangar floor wash area will be cleaned to remove all dirt, grime and grease.

1.2.1. COMPLETE AIRCRAFT WASH: (Maximum Allowable Time – 24.0 Hours) This service will include items 1.2.2. Thru 1.2.15

1.2.2. PRE-WASH PREPARATION:

Prepare the aircraft for wash IAW Applicable Technical Order. In addition, the contractor will remove and/or open all required panels and access doors. Operate the aircraft hydraulic systems to kneel/unkneel the aircraft, and open/close the fwd and aft loading complexes as required. Remove waste containers to the component wash area. Remove and stow all debris and loose equipment on the flight station, relief crew, courier, and troop compartments (bunk mattresses remain in their stowed position). Stow all loose cargo compartment equipment on catwalks (ensure the nose and main landing gear sequence control panels are clear of obstructions). Remove rollers from cargo floor. Remove stoppers from drain tubes located in chine covers on right side of fuselage at approximately fuselage station 816 and station 1465 IAW 1C-5M-23-1 Paragraph 1-5.2.4 step M. Ensure all center logistic rails are open. Roll up and secure or remove and stow insulation on aft ramp longerons (approximately 2 feet above floor).

1.2.3. POST-WASH/LUBRICATION AND RESTORATION:

Contractor will prepare the aircraft for lube to include removal of all required panels and will perform lubrication of aircraft IAW Applicable Technical Order. Lubrication will begin within 1 hour after wash completion. After several attempts, if a grease fitting will not accept grease or is broken off the contractor will remove and replace the grease fitting, annotate the AFTO 781 series forms/G0-81 for each instance. Lube points will be replaced and lubed before completion of lubrication services. Restore the aircraft from wash and lubrication IAW applicable technical data. In addition, the contractor will install and/or close all required panels and access doors. Operate the aircraft hydraulic systems (using external hydraulic test stand “mule”) to unkneel the aircraft, cycle flight control surfaces as required to expose lubrication fittings and close the fwd and aft loading complexes. All removed equipment will be reinstalled on the aircraft, and all trapped water is drained from fuselage, wheel wells, cargo, and ramp areas prior to turning the aircraft over to maintenance.

1.2.4. COMPLETE EXTERIOR WASH: (Maximum Allowable Time- 24 hours) This service applies to the entire exterior of the aircraft and includes thrust reversers, flap wells, spoilers, wheel wells, landing gear doors, main landing gear pods, T-tail and service compartments accessible by quick-disconnect fasteners on the outside of the aircraft. This service also applies to all landing gear assemblies, wheels, tires, brakes, and any components within the specified work areas, not specifically identified herein.

NOTE: Wheels, brakes, axles, bogie beam assemblies, and landing gear strut components will not be cleaned using high pressure cleaning equipment

1.2.5. CLEAR WATER RINSE: (Maximum Allowable Time – 3 Hours)

This service will consist of complete and thorough flushing of the entire exterior of the aircraft with clean water at the wash rack facilities until all accumulated contaminants are removed. The use of brushes and cleaning solutions is not required. It is solely a rinsing operation for the purpose of diluting and flushing away light accumulations of salt, dirt, and other water-soluble debris.

NOTE: Water directed at close range may remove lubricants from joints. Do not direct water at openings, which are normally masked during regular washes. Avoid direct spray into openings and surfaces immediately adjacent to openings. Keep water nozzle at least 10 feet away from the surface being rinsed.

Position the water stream at a direct contact angle of 45 degrees or less to minimize the impact pressure. If the above conditions are not met notify QA for further guidance.

1.2.6. COMPLETE INTERIOR CLEANING: (Maximum Allowable Time – 8.0 Hours) Interior compartments shall include, but are not limited to, the flight station, relief crew and courier compartments to include bunkrooms and avionics compartments, latrines, closets, galley, and boiler room.

Cargo compartment to include the crew entrance door, ladders, floor, tie down pans, rails, rollers, winch wells, side doors, center door, chine coves, catwalks, ducts, and forward and aft ramps. Troop compartment to include latrines, closets, and galley. Remove trash from all floors, racks, shelves, seats, and seat pockets.

Wash and return all waste containers. Vacuum and/or clean walls, windows, windshields, ladders, doors, floors, panels, consoles, curtains, seats, seat pockets, and all other areas where dust, dirt, and other particles collect. Wash and disinfect galley latrine basins, toilets, and mirrors. Scrub and mop all floors. Wash cargo compartment floor and chine coves. Pay special attention to hydraulic service center areas. Care must be taken to prevent moving or damaging aircraft controls, switches, instruments, and other installed equipment.

Do not permit cleaning solutions to drip below the intended cleaning surfaces. Do not use high-pressure water for rinsing interior surfaces. An interior cleaning will consist of items 1.2.7, 1.2.8, and 1.2.10.

1.2.7. COMPLETE INTERIOR CLEANING OF FLIGHT STATION, RELIEF CREW & CREW

COURIER COMPARTMENTS: (Maximum Allowable Time – 2.0 Hours) Interior compartments shall include, but is not limited to, the flight station, relief crew, and courier compartments to include bunkrooms, latrines, closets, and galley. Remove trash from all floors, seats, seat pockets, shelves, and waste containers. Vacuum and/or clean walls, windows, windshield, floors, panels, consoles, bulkheads, and seats. Wash and disinfect galley, latrine basins, toilets, and mirrors. Scrub and mop floors. Care must be taken to prevent moving or damaging aircraft controls, switches, instruments, and other installed equipment. Do not permit cleaning solutions to drip below the intended cleaning surfaces.

1.2.8. COMPLETE INTERIOR CLEANING OF TROOP COMPARTMENT:

(Maximum Allowable Time – 1.5 Hours) The troop compartment shall include latrines, closets and galley. Remove trash from all floors, seats, seat pockets, shelves, and waste containers. Vacuum and clean all floors, bulkheads, seats, walls, and window surfaces. Wash and disinfect galley, latrine basins, toilets, and mirrors. Scrub and mop floors that do not have carpet. Care must be taken to prevent moving or damaging aircraft controls, switches, instruments, and other installed equipment. Do not permit cleaning solutions to drip below the intended cleaning surfaces.

1.2.9. COMPLETE INTERIOR CLEANING OF CARGO COMPARTMENT TO INCLUDE 1.2.3.:

(Maximum Allowable Time – 3.0 Hours) The cargo compartment shall include the floor, tie down pans, rails, chine coves, catwalks, ladders, walls, trim panels, ducts, forward and aft ramps. Wash and remove dirt, and grease from walls, and trim panels. Pay particular attention to hydraulic service center covers. Vacuum/mop cargo floor, tie down pans, rails, and chine coves. Care must be taken to prevent moving or damaging aircraft controls, switches, instruments, and other installed equipment. Do not permit cleaning solutions to drip below the intended cleaning surfaces.

1.2.10. COMPLETE UNDERFLOOR CLEANING TO INCLUDE 1.2.11, & 1.2.12.:

(Maximum Allowable Time – 4.0 Hours) The underfloor area consists of the entire interior of the forward and aft underfloor areas. Access is gained to these areas by removing the access doors at the forward and aft ends of the left main landing gear wheel wells. Cleaning will be accomplished as follows: Pick up trash and vacuum loose soils. Clean the surface with a 9 to 1 solution of water and cleaning compound MIL-PRF-87937 Type IV or approved substitute and agitate with a nonmetallic brush. Repeat as required to obtain a clean, oil-free surface. Ensure all drain holes are open by gently pushing a blunt nonmetallic instrument into the drain hole from the outside of the aircraft.

Thoroughly rinse the entire area with clean tap water using only a low-pressure fine mist spray. Ensure all cleaning compound, residue, and water are removed by using sponges, rags, or vacuuming.

1.2.11. FORWARD UNDERFLOOR CLEANING: (Maximum Allowable Time – 2.5 Hours) The forward underfloor consists of the entire interior of the forward underfloor area. Access is gained by removing the access door in the forward left main landing gear wheel well. Cleaning will be accomplished as follows: Pick up trash and vacuum loose soils. Clean the surface with a 9 to 1 solution of water and cleaning compound MIL- PRF-87937 Type IV or approved substitute and agitate with a nonmetallic brush. Repeat as required to obtain a clean, oil-free surface. Ensure all drain holes are open by gently pushing a blunt nonmetallic instrument into the drain hole from the outside of the aircraft. Thoroughly rinse the entire area with clean tap water using only a low-pressure fine mist spray. Ensure all cleaning compound, residue, and water are removed by using sponges, rags, or vacuuming.

1.2.12. AFT UNDERFLOOR CLEANING: (Maximum Allowable Time – 1.5 Hours) The aft underfloor consists of the entire interior of the aft underfloor area. Access is gained by removing the access door in the aft left main landing gear wheel well. Cleaning will be accomplished as follows: Pick up trash and vacuum loose soils. Clean the surface with a 9 to 1 solution of water and cleaning compound MIL- PRF-87937 Type IV or approved substitute and agitate with a nonmetallic brush. Repeat as required to obtain a clean, oil-free surface. Ensure all drain holes are open by gently pushing a blunt nonmetallic instrument into the drain hole from the outside of the aircraft. Thoroughly rinse the entire area with clean tap water using only a low-pressure fine mist spray. Ensure all cleaning compound, residue, and water is removed by using sponges, rags or vacuuming.

1.2.13. LANDING GEAR WASH & LUBE: (Maximum Allowable Time – 8.0 Hours) This service consists of cleaning the nose and main landing gear assemblies, to include the wheels, brakes, bogies, struts, interior of inboard and outboard doors, and wheel well area. All gear assemblies will be lubed after wash in accordance with T.O. 1C-5M-6WC-13.

1.2.14. LUBRICATION OF FLIGHT CONTROL SURFACES: (Maximum Allowable Time – 4.0 Hours) This service applies to the lubrication of flight control surfaces as defined by T.O. 1C-5M-6WC-13. AMU Chief will notify Contractor when this service is separate from a complete wash.

1.2.15. LARGE AREA CLEANING: (Maximum Allowable Time – 4.0 Hours) This service consists of cleaning of an area or combination of areas, in excess of 200 square feet (example: T-tail wash, center cargo door, etc.). It may be used to clean an area for inspection and/or repair.

1.3. Emergency and Contingency Services:

The contractor shall respond and will be directed to support any emergency or wartime contingency situations as described below.

1.3.1 Performance of Services During Crisis Declared by President or Secretary of Defense:

IAW, DODI 1100.22, Continuation of Essential DOD Contractor Service During a Crisis, and aforementioned AF implementation, unless otherwise directed by an authorized government representative, it is determined that service for the Aircraft Wash, Corrosion Control and Miscellaneous Maintenance Services and any contingency areas identified by the Services Commander or Services Control Center (SCC) are essential during a crisis. The services essential for performance are determined by the magnitude of the incident or crisis, and the hours of operation are dictated by the Crisis Action Team (CAT) and the numbers and types of personnel requiring service. The contractor will be notified by the contracting officer and will respond without interruption of service. The contractor will provide a Contingency Plan for review and be able to make available upon request a “Base Access listing of Essential Personnel”.

Contractor may be required to provide services IAW Performance Work Statement during inclement weather.

1.4. Environmental Compliance:

The contractor shall comply with all Federal, State, and local Westover AFB environmental laws, regulations and directives.

The area managed by the contractor is a Satellite Accumulation Point for Hazardous Waste (Toxic A/C Washing Debris). The work site manager will appoint a Primary, and at least one alternate accumulation point manger in writing, and provide a copy of appointment letter (sample of preferred letter available) to the Westover Hazardous Waste Program Manager 439MSG/CEV. All contractor personnel who generate, handle or manage hazardous waste will receive the level of Hazardous Waste and annual refresher training commensurate with their assigned duties. The contractor is responsible to acquire all hazardous waste training, and the Westover Environmental Dept will provide an orientation on local procedures. The Satellite Accumulation Point will be managed in accordance with Westover Hazardous Waste Management procedures. All Hazardous Materials used by the contractor will be approved in the current Air Force Standardized Hazardous Materials Tracking system known as Enterprising Environmental Safety and Occupational Health Management Information System (EESOH-MIS) prior to use. The contractor will ensure that all empty container labels are provided to the Haz-Mart personnel for cancellation. The contractor will transfer empty containers to the MXG wash Supervisor for proper disposal. Generate, Dispose and

Handle all hazardous and non-hazardous waste generated by actions taken during the accomplishment of this PWS IAW your Hazardous Waste Accumulation Point and the Base Environmental Dept. Monitor and inspect all contractor and government provided equipment to ensure all equipment is serviceable and does not leak or release fluids into the environment. Ensure drip pans are fully utilized, if necessary. Clean drip pans as necessary.

Clean up all hazardous fluid spills immediately. Notify appropriate agencies immediately, including Fire Department and QAE, as spelled out in appropriate directives.

Obtain and maintain on site a Material Safety Data Sheet (MSDS) for all chemicals used during the performance of this contract, unless specifically exempted in writing. MSDS's must be maintained consistent to existing OSHA, Air Force or Westover ARB instructions or policies.

Contractor is responsible for cleanup of spills that occur during the course of performance. Contractor is responsible for any fines, penalty assessments and/or natural resources damage claims that may be brought against Westover ARB by any regulator due to contractor’s performance or failure to perform during the execution and performance of the contract.

1.5. Environmental Specifications:

1.5.1. Hazardous Materials Usage by Contractors

1.5.1.1. Purpose. As required by AFI 32-7086, requires Westover ARB to account for all hazardous materials (HAZMATs) brought on the facility to include contractors as well as providing procedures for the reporting of those items.

1.5.1.2. This part outlines actions to be taken by the contractor in the request for approval of hazardous materials prior to initiating field activities associated with the subject project and the reporting of approved hazardous materials usage during contract performance.

1.5.1.3. Compliance with this part is mandatory and contactor failure to comply will result in the contractor not being allowed to bring any hazardous materials on Westover ARB. Contractors must also comply with mandatory Federal, State and local guidelines, regarding storage and management of hazardous materials, failure to comply can result in legal action by Federal, State or local enforcement officers against the offender.

1.5.2. Policy. Westover ARB policy is to comply with Federal, State, Local and Air Force regulations pertaining to the purchase, storage, handling and reporting of HAZMAT.

1.6. Facility Maintenance:

1.6.1. The contractor will: Be responsible for the overall cleanliness and orderly appearance of their immediate work area. All areas will remain free of Foreign Objects After completion of Wash Service hangar floor. They will also tear down and reinstall all contractor equipment and any government furnished equipment when directed by COR

1.6.2. Building 7040: The building custodian will ensure that the hangar floor drain system is properly maintained in order to meet aircraft wash requirements. The wash contractor will notify the MXG wash supervisor of any issues with the floor drain systems.

SECTION 2

2. Service Delivery Summary:

Performance Objective Performance threshold Reference

Management: Operate an effective Aircraft Services Management system to ensure all tasks and programs are successful and completed within a timely manner.

The government will periodically sample management services. No more than 1 unacceptable service, to include quality assurance evaluations and valid customer complaints, within a 30-day period for unsuccessful tasks or programs.

IAW PWS Par 1.1.

Aircraft Wash & Flightline Cleaning Services: Perform aircraft wash and cleaning services within cleanliness standards and time limits.

No more than 2 valid customer complaints within a 30-day period for pre and post wash preparation, lubrication.

The government will periodically sample 20% of all cleaning services. No more than 2 unacceptable services, to include quality assurance evaluations and valid customer complaints, within a 30-day period for flightline cleaning services.

The government will periodically sample 20% of all wash services.

No more than 2 unacceptable services, to include quality assurance evaluations and valid customer complaints, within a 30-day period for all wash services.

IAW PWS Par 1.2.

Emergency Services: Provide emergency services within standards and time limits.

The government will sample 100% of all emergency services provided.

No unacceptable services per month.

IAW PWS Par 1.3.

Environmental Compliance:

Comply with all Federal, State, Local, and Dover AFB Environmental Laws, Regulations, Instructions and Publications.

No violation notices. IAW PWS Par 1.4.

SECTION 3

3. Government Furnished Items:

3.1. Services:

The government will provide the following services to the contractor at no cost to the contractor.

3.1.1. Utilities: Electricity, water, sewage, air conditioning, and heating for office operations.

3.1.2. Telephone: 1 each telephone.

3.1.3. Basic Services: Refuse collection, insect and rodent control, security police, fire protection, and emergency medical services transportation. The contractor is responsible for preparing all hazardous and non-hazardous waste generated from the services provided for turn-in and pick up. The MXG wash supervisor will ensure timely and proper disposal of trash generated from the wash and lube process.

3.1.4. Initial training: The government will schedule and provide initial training and certify contractor personnel who require operational training to perform this contract. Up to ten (10) Contractor personnel identified as trainers, will be provided initial operational training by the government for a period of up to 30 days after award of contract. Thereafter, the Contractor shall be responsible for training their personnel.

Operational training will include use of G081. This list is not all inclusive and additional training will be conducted as necessary to fulfill the scope of the contract.

3.1.5. Local Area Network (LAN): Provide LAN access to the contractor for performance of this PWS.

Note: Only authorized employees with a minimum National Agency Check verified through the base automated security clearance approval system (ASCAS) roster can use this system. All employees requiring access to this system shall be United States citizens.

3.2. Property:

The government will provide use of the following property to the contractor at no cost to the contractor.

3.2.1. Facilities: Make available an office area, and permanently affixed storage cage (bldg. 7040 only), located within the aircraft wash hangars. Note: Due to Bldg 7040 being a sprinkle’d facility, a permanent / fixed office space is not allowed. Westover ARB Fire Department will allow only an open area or a “cage” on the hangar floor. Compliance with the Occupational Safety and Health Act (OSHA) and other applicable laws and regulations for the protection of employees is exclusively the obligation of the contractor.

3.2.2. Powered & Non-Powered AGE: Make available AGE needed to provide services to aid in the performance of aircraft wash services. Required hi-lift vehicles needed to provide services IAW this PWS are the responsibility of the contractor. The contractor shall inspect equipment for serviceability and condition prior to use. Notify the COR and the MXG wash supervisor of any unserviceable or damaged equipment.

3.2.3. The MXS & AMXS will provide the contractor with a bench stock consisting of grease fittings that may need replacement during the lubrication process as well as fasteners that may require replacement during panel installation. The contractor will be required to monitor the use of the bench stock and notify appropriate representative when levels need replenishing.

3.2.4. Other Property: Make available at contractors discretion items listed in paragraph 3.2 and an inventory list of other government furnished property that the contractor will have possession, custodial liability and responsibility for. All vehicles, tools, equipment and supplies not mentioned in section 3 or covered under government furnished equipment shall be the responsibility of the contractor to provide at all times. This includes, but is not limited to all general purpose vehicles, tools and equipment required to provide uninterrupted wash and cleaning operations. A joint contractor and government inventory shall be accomplished prior to start of the contract and each option year thereafter.

3.3. Training:

The following is a list of mandatory government furnished training, approximate time to complete, and frequency. All government-furnished training will be arranged and documented by Quality Assurance Personnel. While the cost of training will be furnished at no cost to the contractor, the contractor will be required to pay for employee’s time while in training.

Type of Training for C-5 Training Hours Frequency

Operate Acft Communication systems 4 1 Time

Operate APU/ATM 8 Annual

Kneeling Supervisor 16 15 Months

Kneeling Panel Operator 16 Annual

Kneel Team Member 4 1 Time

Cargo Door Operation 16 Annual

Miscellaneous Training Training Hours Frequency

Operate Flaps 4 1 Time

Powered/Non-Powered AGE Usage 4 1 Time

Aircraft Confined Space 2 1 Time

Hangar Door Operation (7040) 1 Annual Lockout/Tag out 1 Annual

Note: These additional training requirements hours are for the initial training period. The annual certifications won’t take this much time. The training hours are an average. It may take longer/shorter to complete the required items.

3.4. Contractor Furnished Items:

Except for those items and services specifically stated as government furnished, the contractor shall provide everything required to perform this PWS according to all terms and conditions. Only approved military specification chemicals, cleaning compounds and solvents shall be used. Approved products are listed on the Quality Products List, published by the Air Force Petroleum Office, Det. 3 Warner Robins ALC/SFTT. New cleaning products introduced during the contract period can only be used after coordination with the Support Group/Civil Engineering Environmental Section and Bioenvironmental Section.

SECTION 4

4. General Information:

4.1. The Contract Manager:

The Contractor shall provide in writing to the Contracting officer, the names and positions of all personnel that will be employed under this contract within 2 workdays of start of their employment. The contractor shall not employ any person who is an employee of the U.S. Government, if employing that person would create a conflict of interest. Additionally, the contractor shall not employ any person who is an employee of the United States Air Force, either military or civilian, unless such person seeks and receives written approval prior to employment through appropriate channels and provides an authorization AF Form 3902 to COR’s office. The Contractor will ensure all employees have watched the Aircraft Wash Procedures video and the printed certificate is on file. The government has the authority to restrict the employment of any employee, or prospective employee, who is identified as a potential threat to the health, safety, security, general well-being, or operational mission of the installation and its population. All employees must be able to read, write, speak, and understand English. The contract manager shall have full authority to act on all contract matters relating to the daily operation of this contract. .

4.2. Hours of Operation: Aircraft wash services may be required 24 hours a day, 7 days a week, including all holidays and severe or inclement weather conditions. The contractor will be available within one hour during normal duty hours (Mon-Fri 0800-1600) to meet on the installation to discuss problem areas. After normal duty hours the contractor will be available within two hours. The contractor will ensure personnel are on-site and prepared to perform all unscheduled services within a minimum of 48 hours after notification except for Component/Equipment Wash will follow Cleaning Service requirements. Workloads are affected by the overall mission commitment and participation in worldwide deployment exercises as directed by Air Force Reserve Command (AFRC).

4.3. Employee Uniform & Appearance: Ensure all employees wear a distinctive work uniform, containing the company name. Employees shall present a neat, clean, safe and professional appearance at all times. Safety toed shoes shall be worn at all times. Hair will conform with all Air Force Occupational Safety and Health (AFOSH) standards for working around machinery. All clothing shall comply with AFOSH standards as well.

4.4. Security Requirements: Obtain an AF Entry Control Card, for each employee. Coordinate thru the COR to the 439 SFS. All employees must complete a DD Form 398-2, Department of Defense Personnel Security Questionnaire, and undergo a local files check through the AF Law Enforcement Terminal System (AFLETS).

Qualified contractor employees, at all times, and must escort all employees that do not possess a valid AF Entry Control Card. The contractor may not employ any personnel on this installation that are not able to obtain a favorable National Agency Check. All personnel requiring access to the Westover AFB network, to access LAN or G081 computer system must, at a minimum, have a completed National Agency Check verified through the base automated security clearance approval system (ASCAS) roster. The contractor will be responsible for obtaining and paying for all security clearance investigations required to provide services under this PWS.

4.5. Training & Qualifications: The contractor shall ensure personnel are trained, qualified, and certified for specific job tasks to be performed. No employee shall engage in any job task unsupervised, without training record documentation certifying their qualification to perform said task. Records of training, qualification and certification shall be maintained by the contractor on file and made available for government review 24 hours a day upon request.

4.6. Quality Control: The contractor shall provide a Quality Control Program that will describe how defective services will be identified and prevented. It shall also identify how the contractor will ensure non-recurrence of defective services. Provide a copy of the program to the COR and the QA Office. A record of completed inspections shall be kept and made available to the government throughout the contract period.

4.7. Quality Assurance: Government Quality Assurance (QA) personnel will evaluate contractor performance using inspection methods outlined in the Performance Plan, and the local QA MSEP.

4.8. Contractor Liability: The contractor shall assume strict liability for any damages to aircraft, aircraft parts, support equipment, and electrical components, facilities or other government property caused by any activities under, or in violation of, this contract. The contractor shall be assessed the full cost (parts, labor and administrative activities) of any repairs required to correct damages. The contractor may be given the option to repair any non-aircraft related damage at the government’s discretion, in lieu of payment. Any repairs will be pre-approved by the government. The final product must meet government specifications and be certified as acceptable by the government. Reasonable wear and tear is excluded.

4.9. Physical Security: The contractor is responsible for safeguarding all government furnished property. At the close of each work period, government facilities, equipment, and materials shall be secured. Any damage to government furnished property shall be reported to QAE immediately. The contractor shall establish and implement methods of ensuring that all keys issued to the contractor are not lost or misused by unauthorized persons. All lost or damaged keys or locks will be replaced at the contractor’s expense.

4.10. Records: The contractor is responsible for creating, maintaining and properly disposing of all government required records and reports listed in this PWS. When requested by the government, the contractor shall provide any other requested documentation, for one-time or routine reporting.

4.11. Technical Orders, Publications, & Forms: The contractor is responsible for utilizing electronic technical orders, publications and forms in effect at the time of performance. If additional technical orders, publications, or forms are required for performance of this Performance Work Statement, arrangements to acquire them can be made through the 439 MXG QA Technical Order Distribution Office or the QAE.

4.12. Safety: The contractor must follow all Occupational Safety and Health Administration (OSHA) standards as outlined in OSHA 29 CFR 1910, 1926 and 1926.56. Also be responsible for knowing and adhering to all aircraft safety directives. Contract personnel will be knowledgeable of all AF regulations governing fire prevention and adhere to fire reporting procedures.

4.13. Conservation of Utilities: The contractor will instruct employees in utilities conservation practices. The contractor will ensure operations preclude the waste of utilities. Water faucets or valves shall be turned off after the required usage has been accomplished. All water hoses and nozzles must be maintained in working order to prevent leakage. The government (at no cost) shall furnish electricity and water to the contractor. The contractor will install and maintain all temporary connections and distribution lines. All equipment will be removed upon completion of the contract.

4.14. Housekeeping & Recycling: Maintain clean and professional appearance of all work areas during operations and perform detailed cleaning at the end of each work shift. Building 7040, hangar floor wash area will be cleaned after completion of wash and lube process. Provide all supplies for daily office operations and daily housekeeping.

APPENDICES

APPENDIX 1

Equipment

Equipment:

The following is a list of government owned equipment furnished for the contractor’s use. The contractor is responsible for all normal preventive maintenance and must inspect all equipment for serviceability and safety prior to use. The contractor shall notify QA and/or MXS/AMXS, or the AGE shop for repairs or replacement of equipment.

Equipment Quantity Office Space 1 Computer Monitor 1

CPU 1

Computer Mouse 1 LaserJet Printer 1 Phone 1 Phone hook-up – 1 Desk 2 Chair 2 Cage (office & tool storage) 2 Extension cord, multiple outlets, explosion proof 2 Fire Extinguisher, 5 lb. w/ mount bracket 2 First Aid Kit 1 Eye Wash Kit, w/ wall mount 1

Maintenance Stands – B1, B2, B5 As req.

Light Cart As req.

Hazmat collection point (rags, scrub pads, & drain sludge only) 1 Hydraulic Test Stand “Mule” As req.

Aircraft Covers & Plugs (IAW Tech Data) As req.

Aircraft Panel Hardware (IAW Tech Data) As req.

Aircraft Grease Fittings (IAW Tech Data) As req.

Flammable Storage Locker 2 GIA - Grease, Aircraft & Instrument, Gear & Actuator Screw

(MIL-PRF-23827 TYPE 1)

As req.

WTR - Grease, Aircraft General Purpose, Wide Temperature

(MIL-PRF-81322)

As req.

GWR – Grease, Water Resistant, High Speed, Aircraft & Missile

(MIL-PRF-32014)

As req.

Hydraulic Fluid

(MIL-H-83282)

As req.

Aircraft Cleaning Compound (MIL-PRF-879737 Type IV

As req.

APPENDIX 2

Technical Orders, Publications, & Forms:

Technical Orders: This list is not all inclusive. Additional Technical Orders may be required to provide services IAW with this Performance Work Statement PWS

TO # 1.1.1.1 Title 00-20-1 Maintenance Inspection/Documentation 00-20-2 Maintenance Data Documentation 00-25-172 Ground Servicing/Static Grounding 00-25-235 Confined Space 1C-5M-2-1 Ground Handling/Servicing 1C-5M -2-2-1/1C-5M-2-2-2 Airframe 1C-5M -2-4 Power Plant 1C-5M -2-9-1/1C-5M-2-9-2 Flight Controls 1C-5M -2-10 Landing Gear 1C-5M -2-12 FWD/AFT Loading System 1C-5M -2-23 Corrosion Control 1C-5M -2-4CL-2 APU/ATM Operation 1C-5M -2-10CL-1 Kneeling System 1C-5M-2-12CL-1 Cargo Door/Ramp Operation

Air Force Instructions (AFI):

AFI # 1.1.1.2 Title

21-101 Foreign Object Damage (FOD)

32-2001 Fire Protection Program

91-203 AFMAN AF Occupational & Environmental Safety & Health Program

AFOSH Standards:

STD # 1.1.1.3 Title

AFI 48-137 Respiratory Protection Program

Forms:

Form # 1.1.1.10 Title

AF 457 USAF Hazard Report

AF 781A Maintenance Discrepancy/Work Document

AF 1297 Temporary Issue Receipt

AF 492 Warning Tag

AF 2005 Controlled Waste Form

AF 2426 Training Request & Completion Form

3.4. Contractor Furnished Items: