Attch 4 - FA561325R0006_PPQ_Amendment 0004.pdf

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Passenger Terminal Security & Baggage Screening Services
Solicitation number
FA561325R0006
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About this file

This document is a Past Performance Questionnaire (PPQ) for a Passenger Terminal Security and Baggage Screening services contract at Ramstein Air Base, Germany, solicitation number FA561325R0006. The four-page form is designed to evaluate a contractor's past performance across 27 detailed performance criteria, including screening capabilities, security protocols, personnel management, problem resolution, and overall contract execution. The questionnaire uses a six-point rating scale (Exceptional, Good, Satisfactory, Marginal, Unsatisfactory, Neutral) to assess specific performance aspects such as passenger and baggage screening, identification checks, equipment usage, security alarm response, and patrol performance.

The PPQ is to be completed and returned by 05 June 2025 to two contracting officials: Iris Laub (Contract Specialist) and Darrell L. Hafer III (Contracting Officer), both from the 700 CONS/PKB unit. The form includes sections for general contractor information, rater details, and comprehensive performance evaluation, with space for narrative explanations of marginal or unsatisfactory ratings. Key evaluation areas include technical/administrative capabilities, personnel management, quality control, problem-solving, responsiveness to contract changes, and specific security screening performance metrics.

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CUI Attachment 4, Past Performance Questionnaire

FA561325R0006

CUI

PAST PERFORMANCE QUESTIONNAIRE

This acquisition is for Passenger Terminal Security and Baggage Screening services at the Ramstein Air Base (AB) Air Mobility Command (AMC) Passenger Terminal, Germany.

A. GENERAL INFORMATION: Please correct any information below known to be inaccurate:

Contractor’s Name: Address:

Telephone Number:

Email Address:

Point of Contact:

Project Title or Brief Description of Work*:

Contract Number*: Contract Amount:

Contract Period or Dates of Performance*:

Approximate Number of Passengers per Year:

Contractor performed as the Prime Contractor Sub-Contractor** Joint Venture Partner**

* Note: If offeror holds or has held other contracts with your agency/organization in the last 5 years, please complete separate evaluation forms for those contracts as well.

**Note: If offeror performed as other than Prime Contractor, the actual scope of duties must be detailed in Remarks section on page 4 of this document.

B. RATER INFORMATION:

Name of Rater:

Title:

OR Address:

Name of Rater:

Title:

Address:

Phone Number:

Email Address:

Phone Number:

Email Addres:

C. RETURN COMPLETED SURVEY NOT LATER THAN 05 JUNE 2025 TO:

and Iris Laub/Contract Specialist

700 CONS/PKB

iris.laub.de@us.af.mil

Darrell L. Hafer III/Contracting Officer

700 CONS/PKB

darrell.hafer.2@us.af.mil

To be completed by the respondent and returned directly to the contracting office.

mailto:darrell.hafer.2@us.af.mil 1601282530U Highlight

CUI

CONTRACTOR’S NAME: CONTRACT NUMBER:

D. PERFORMANCE INFORMATION: Choose the appropriate letter on the scale (E, G, S, M, U, and N) that most accurately describes the contractor’s performance or situation. PLEASE PROVIDE A NARRATIVE EXPLANATION FOR ANY RATINGS OF M or U.

E G S M U N Exceptional Good Satisfactory Marginal Unsatisfactory Neutral

Performance meets contractual requirements and exceeds many to your organization’s benefit. The contractual performance of the element or sub-element being assessed was accomplished with few minor problems for which corrective actions taken by the contractor were highly effective.

Performance meets contractual requirements and exceeds some to your organization’s benefit. The contractual performance of the element or sub-element being assessed was accomplished with some minor problems for which corrective actions taken by the contractor were effective.

Performance meets contractual requirements.

The contractual performance of the element or sub-element being assessed contains some minor problems for which corrective actions taken by the contractor were satisfactory.

Performance does not meet some contractual requirements. The contractual performance of the element or sub-element being assessed reflects a serious problem for which the contractor has not yet identified corrective actions or the contractor’s proposed actions appear only marginally effective or were not fully implemented.

Performance does not meet most contractual requirements and recovery is not likely in a timely manner. The contractual performance of the element or sub-element being assessed contains a serious problem(s) for which the contractor’s corrective actions appear or were ineffective.

Performance was not observed or not applicable to the current effort being reported against.

Place an “X” in the appropriate column using the definitions matrix above.

The contractor… E G S M U N

1. …provided experienced managers and supervisors with the technical/ administrative abilities needed to meet contract requirements.

2. …demonstrated ability to hire, maintain, and replace, if necessary, qualified personnel during the contract period.

3. …provided sufficient manning at all times to perform the required services.

4. …provided effective quality control and/or inspection procedures to meet contract requirements.

5. …corrected deficiencies in timely manner and pursuant to their quality control procedures.

6. …provided timely resolution of contract discrepancies.

7. …identified problems as they occurred.

8. …suggested alternative approaches to problems.

9. …displayed initiative to solve problems.

10. …provided timely resolution of defects.

11. …was responsive to contract changes.

12. …complied with environmental requirements, if applicable.

13. …performed passenger screening.

14. …performed baggage screening.

15. …performed identification checks.

16. ...used x-ray equipment for screening.

17. …used metal detection equipment for screening.

18. …screened passengers at a rate of no less than 6 passengers per minute for passengers entering the sterile area (separated secured waiting area where passengers stay prior to boarding).

19. …maintained constant surveillance of alarm room and video surveillance system with multiple monitors.

20. …responded to security alarm activations within the established response time.

21. …performed security patrols in accordance with established schedules.

General: E G S M U N

22. How would you rate the contractor's overall performance?

23. Would you award another contract to this contractor? If not, explain in “remarks.” YES / NO For US Government contracts only: E G S M U N

24. The contractor followed Government accepted Quality Control Plan.

25. The contractor cooperated with Government personnel after award.

26. Was the contractor ever issued a cure or show cause notice under the referenced contract? If yes, explain outcome in “remarks.” YES / NO

27. Is the contractor rated in CPARS? YES / NO

Remarks:_________________________________________________________________________________

B. RATER INFORMATION:

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