Attachment 5 - Responses to RFIs.pdf

Q# Page # Section Para # Question Gov't Response

Please confirm deadline to submit questions for clarification purposes.

Refer to Amendment 0002

Please confirm if Front Desk Services would be included in the Performance of Work.

Front Desk Services are NOT part of the Performance of Work.

3 2 M B (2)

Would it be possible for Offerors to submit previously completed Past Performance Questionnaires from Clients or Agencies that would be relevant to the performance of work in this Solicitation and comply to the evaluation factors in the proposal requirements?

Refer to Attachment 4

4 2 M B (2)

Would the Government consider expanding the criteria of Past Performance Information on Contracts performed or being performed within the last three (3) years to six (6) or eight (8) years prior to the issuance date of the Solicitation?

Refer to Attachment 4

For Offerors to provide the most competitive price, would the Government consider an extension to the deadline of proposal submission?

Refer to Amendment 0001

Is this a new requirement? If not, could you please provide the incumbent information?

Yes

Will the government please confirm if SCA Wage Determination 15-5693 is the only wage determination applicable to this RFP? If not, is there a CBA with IBEW 1260 that is applicable to this RFP, and if so, would the Government please provide it?

Confirmed; this is a new requirement.

Performance Work Statement, APPENDIX C (Estimated Work Load Data) - Do the total numbers shown represent work orders below the threshold of $1,000.00?

Yes

9 26 I

Please confirm if Offeror would need to include Section I 52.222-42 Statement of Equivalent Rates for Federal Hires in their Proposal. If so, please clarify how the Offeror identify information under the table columns i.e.

Employee Class via Occupation Code?

No; as stated, for information only.

Section 1.0 of the PWS states that “The Contractor shall provide all management, supervision, personnel, supplies, materials, equipment, vehicles and services necessary to perform interior and exterior maintenance and repair services to include change of occupancy maintenance (COM), and preventive maintenance (PM) for five (5) unaccompanied housing (UH) dormitories, four (4) contingency quarters (CQ) dormitories, and eighty two

(82) CQ Housing units at Andersen Air Force Base Guam”. Section 1.0 of the PWS also states that “the scope may include replacement of mechanical, electrical, and utility systems”. Is the Contractor responsible for the materials and supplies necessary to replace mechanical, electrical and utility systems?

Only if replacement is within the $1,000 DSW Limit.

FA524022R0006

Attachment 5 - Responses to RFIs

Section 1.2.1.1 Work Priority 1: Emergency Work (LOS #1) of the PWS states that “it (the remaining work) requires detailed planning or special materials, work shall be scheduled as the appropriate work priority”. Who makes the determination whether the remaining work requires detailed planning or special materials? Is it the Contractor or the CO/COR?

CO/COR; Based on contractor and SME input.

Section 1.2.1.3. Work Priority 3A (High): Scheduled Sustainment Work/Corrective Maintenance (CM) of the PWS states that “urgent” tasks must be completed “within seven (7) calendar days after receipt of materials” and section 1.2.1.4. Work Priority 3B (Med) and 3C (Low) Scheduled Sustainment Work/Corrective Maintenance (CM) of the PWS states that “routine” tasks must be “completed within 30 calendar days of receipt of materials”. Section 1.2.1.5 states the Government “will establish priorities for work using the appropriate level of Service”. Would you please confirm the Government will make the determination whether Scheduled Sustainment Work/Corrective Maintenance (CM) work is “urgent” or “routine”? If so, will the Government representative be the CO/COR?

Confirmed; yes the CO/COR will be POC

Section 1.2.3. DSW Limits of the PWS states that “the contractor shall be responsible for all DSW work initiated from Service calls up to the $1,000.00 limit”. For Service calls “over 1,000.00 in cost, the contractor shall submit a detailed repair estimate”. At what point in time is the Contractor supposed to make the determination that a Service call may be over $1000.00. Is the Contractor able to work on the Service call until it makes that determination? Often, for mechanical, electrical, and plumbing systems, it is difficult to assess the cost of the Service call before starting the work. As an example, if a Service call is for a non-functioning motor, is the Contractor able to start work and do an assessment to determine the problem? If after the assessment, it is determined the windings need to be replaced and the motor rewound, is it at this point the Contractor submits the repair estimate to the COR?

Confirmed; the contractor will respond and start work to assess the repair requirements and develop repair estimates as needed.

Section 1.4 Warranty Replacement of the PWS states that the “Contractor shall be responsible for exercising manufacturer’s warranties for all parts, equipment and appliances”. Does this Government have a complete schedule to include manufacturer, model #, serial #, installation date, and date of warranty expiration for all equipment and appliances under manufacturer or other Contractor warranty? Are you we able to receive this schedule for review?

There are no current warranties. Contractor is resposible for future warranty information.

15 5-Apr

1.2.2 - 1.2.3

Section 1.4 Warranty Replacement of the PWS states that the “Contractor shall be responsible for the installation of replacement parts, where the manufacturer’s warranty does not provide for installation”. Is the Contractor responsible for the cost of these replacement parts for equipment and appliances not under warranty?

Repairs outside of warrenty will be handled as DSW and subject to DSW limits.

Section 1.6. Change of Occupancy Maintenance (COM) of the PWS and more specifically subsections 1.6.1.1 to

1.6.1.3 infer that COM work tasks will occur occupants of a facility move out only. From our experience, if a facility is to sit vacant for extended periods of time, COM may also be needed prior to an occupant moving in or checking into the facility. Will the Government be requesting COM or a comparable activity as a DSW prior to an occupant moving into a facility?

Only if specific repairs are required.

Section 1.7.1.1. Carpet Cleaning; will the Government be able to provide a list of rooms by dormitory with carpet?

The only active facility with carpet is 25003 all rooms.

Section 1.8.2 Emergency Cleanup of the PWS states Contractor shall clean up and disinfect areas damaged by water and/or sewage, inside and outside of dormitories”.

If it is determined that an Emergency response will exceed $1,000.00, should the Contractor proceed with the DSW or wait for CO/COR approval as per section 1.2.3?

Contact CO/COR for approval.

Section 1.8.4 Lighting; is the Contractor required to recycle or dispose of spent lamps and lighting that can be categorized as hazardous or universal waste or is that the responsibility of the Government. If it is the responsibility of the Contractor, does the Government have specific disposal or recycling requirements for the Contractor and is the Contractor considered the Generator for disposal?

Contractor is generator and responsible for disposal.

Section 1.8.7 Door Locks and Keys states the “Contractor shall be responsible for responding to lockouts 24 hours a day 7 days a week including holidays”. Please let us know what key card system is currently in use. Is the Contractor responsible for sourcing and providing the maintain the inventory of key cards? While the Services include “lock repairs and replacements, and replacing keys”, is the Contractor required to program the keys for an occupants initial check in to the facility?

Key Card System is by ASSA Abloy. Contractor shall maintain replacement key cards.

Section 1.8.8 Heating, Ventilation and Air Conditioning (HVAC) Systems and Controls; are you able to provide the manufacturer and model for the HVAC Systems?

Contractors were incouraged to collect information during site visit.

Section 1.9 Preventative Maintenance (PM) of the PWS does not make clear whether PM will be considered a DSW. If it is, will PM be subject to the 1,000.00 limitation for DSWs as per section 1.2.3?

PM is a separatly priced line item and not subject to the $1,000 limit. Repairs beyond the scope of PM will be considered a DSW and subject to the limits.

Section 1.9 Preventative Maintenance (PM) of the PWS refers to operating manuals. Will the operating manuals for the components of each system be provided to the Contractor?

No; The contractor will need to source manuals if required.

Section 1.9.1 RPIE of the PWS refers to material costs and reads or indicates that the Government will be responsible for these material costs. Can you clarify whether the Government is responsible for the material costs for repairs?

No the government is not responsible for material cost. The paragragh is stating that a poor PM program will likely cause an increased DSW workload for the contractor.

Section 1.9.7 Ice Machine Inspection and Cleaning Schedule (Active Only); would you provide the make and model number for each Ice Machine?

Contractors were incouraged to collect information during site visit.

Section 1.9.8 Chiller, Chilled Water Pumps, Heat pumps, Air Conditioning Units, Air Handler Units & Control Systems (Active and Warm); would you provide make and model number for each AC and AHU?

Contractors were incouraged to collect information during site visit.

Section 1.9.10 Fire Protection Systems (Active and Warm); would you provide the manufacturer for the fire alarm system along with the manufacturers for the various components?

See attachment (TAB 2)

Section 1.9.11. Water Softeners (Active Only); would you provide the make, model and size for the various water softeners?

Contractors were incouraged to collect information during site visit.

29 16 3.2 Section 1.9.14. Documentation and Records (Active and Warm); will the Contractor be afforded space to store physical records on site.

Yes, office space will provided.

30 16 3.2

Is the Contractor able to store equipment, material, and other consumables on site? Is the Contractor allowed to set up an Engineering Control and Command Center on site with its own computers with access to Internet? If so, will the Contractor be on the Government’s network, or will the Contractor need to secure its own Internet and telecommunications services?

Administrative space and parking for maintenance vehiles is available.

Material storage is limited and based on dorm management approval.

Government Network is available in administrative space.

Section 1.9.14.2. Maintain facility jacket files (Active and Warm); does the Government have a Property Management System (PMS) that we can access to update and maintain the facility jacket files?

Yes

Section 1.10.1. Power/Utility Outages of the PWS states that “electrical outages that require high voltage isolation shall be coordinated with the current high voltage contractor”. If the Contractor is a high voltage contractor themselves, are they able to self-perform this work? If the Contractor is not able to self-perform this work, would you please inform us who the current high voltage contractor is and provide us a rate schedule for their fees?

This refers to if maintenance contractor requires a power outage to perform maintenance then they need to coordinate the outage. DZSP is the current high voltage contractor.

Use of the word “contractor” in Section 1.10.1.

Power/Utility Outages of the PWS is vague. Does the phrase “shall be the responsibility of the contractor” refer to the Contractor or the high voltage contractor?

maintenance contractor

Section 1.10.3. Sewer and Water lines; what is the existing sewer and water line material? Does the building have an As-built piping diagram for the facilities that the Contractor can reference when doing repair and replacement?

Not available

Section 1.10.3.1. Insulated Pipes and Section 1.10.3.2.

Miscellaneous Asbestos Debris indicates that piping insulation may contain asbestos, and that miscellaneous asbestos debris may be present. If it is determined that there is ACM, will the Contractor be considered the Generator of the hazardous waste and be responsible for the disposal of the ACM at an approved TSDF or TSCA/RCRA Subtitle D landfill or will that be the responsibility of the Government?

Contractor is generator

Section 1.11.3. Licensing and permit; if the Contractor choses to subcontract the Pest Control Services referenced in Section 1.11.1 of the PWS, does the Contractor still need to possess the business license and permits for pest management referenced in Section 1.11.3 or can it provide the appropriate copies of its subcontractors permits and business license?

Subcontractor can provide licensing and permits

Section 1.12.1 Walls and Ceilings; will the Government a provide the Contractor a schedule with the appropriate paint color codes?

Not available

Section 1.12.1 Walls and Ceilings; does the Government know the existing framing material?

Not available

Section 1.12.2 Flooring, does the Government require a like for like replacement for flooring repairs? If so, is there a schedule of the flooring material to include the manufacturer and model number?

Yes; CO/COR can approve subsitutes

Section 1.12.8. Countertops; would you please let us know the countertop material?

Not available

Section 1.13 Exteriors of the PWS states that “facility exteriors and courtyards shall be kept in a safe and operable condition”. Does the word safe and operable include landscaping and trimming as a Contractor service responsibility?

No

Section 1.13.16 Roofing and Accessories of the PWS states that the “Contractor shall accomplish maintenance work on a continuing basis that shall preserve the watertight integrity of the roof”. Would you please provide the square footage of each roof space? This will help us estimate the amount of sealant needed maintain the watertight integrity of the roof.

Not available; Repairs shall be completed as DSW.

Section 1.14 Painting; is the Contractor considered the Generator of any paint waste and responsible for its disposal at a TSDF or will that responsibility fall on the Government?

Contractor is generator

Section 1.14.4 Lead Paint; indicates that lead paint may be present. If it is determined that there is lead paint, will the Contractor be considered the Generator of the toxic hazardous waste and be responsible for the disposal of the lead paint waste at an approved TSDF or will that be the responsibility of the Government?

Contractor is generator

36. Section 3.1 Utilities; what amount of water and power does the Government consider reasonable? If the Contractor is requested to pressure wash the exterior of the building, would that water consumption be considered reasonable? If the Government were to bill the Contractor for its utility use, how would consumption be measured?

Utilities will be provided for any maintenance performed.

Section 4.1.3 Emergency Service Calls of the PWS states that the “Contractor shall have a representative on standby duty at all times”. With this requirement, is the Contractor able to schedule shifts accordingly so that personnel will remain onsite 24 hours a day?

Yes; but there is no requirement to be onsite 24 hours a day; only to respond in designated time frames.

Section 4.12 Environmental Control; will the Contractor need to possess an EPA ID number for the storage of

HAZMAT?

No HAZMAT shall be stored on Andersen AFB.

Section 4.13.2 Miscellaneous Asbestos Debris seems to indicate that the Contractor is responsible for removal and disposal of hazardous waste. Please confirm whether the Contractor or the Government will be considered the Generator of the waste and whether the Contractor needs to be an approved EPA Transporter for Hazardous Waste.

Contractor is generator

The PWS indicates that Contractor may be responsible for the disposal of certain hazardous wastes. Would you please provide a complete list of all other hazardous wastes generated by the previous contractor during the performance of the Services?

Not available

Appendix B; please confirm that RAC stands for Risk Assessment Code. If so, can you provide the Risk Assessment Code matrix for Contractor review?

Not available

Appendix B; please confirm that FSD stands for Fire Safety Deficiencies. If so, can you provide the Fire Safety Deficiencies matrix for Contractor review?

Not available

Appendix C; would you be able to share the methodology used or how the Government determined that the average labor hours to complete DSW tasks are: Emergency - 4 hours, Urgent – 10 hours, and Routine - 20 hours?

Based on historical calls

Appendix C, 3. PM Estimated Workload; is the “Est.

Hours” column the estimated total number of hours to provide the requested scheduled PM for each unit?

Yes

Appendix C; Estimated COM Workload; is the number for each month on this table, the COM requested by the Government each month? Would you be able to provide more detail for which facility it was for? What year is this table from?

Monthly totals are estimates based on historical turnover.

Appendix C; Estimated COM Workload; are you able to provide information on the overall Length of Stay for each occupant?

2 years

Attachment 3 – Section L, Volume I – Summary and Miscellaneous Data; is there an overall page limit?

There is no overall page limit for Section L, Volume I - Summary and Miscellaneous Data

57 4 L 6

Attachment 3 – Section L, Volume IV – Past Performance Proposal is “Limited to no more than five (5) pages per contract listed”. Is there an overall page limit? If only three contracts can be listed is the overall page limit 15?

Refer to Attachment 3

Will the Government be providing linens for the COM? Is it the Contractors responsibility to launder linens or will that be the responsibility of the Government?

COM refer only to maintenance not housekeeping.

Would the Government be able to provide a list of all GFM to be used by the Contractor to provide the Services, if any?

No GFM will be provided

From our repair and maintenance experience, delays in schedule are usually caused by the length of time it takes to get the correct material and parts shipped to Guam.

Will the Government consider establishing a CLIN to order and maintain an inventory of material and parts frequently used in the PM and Scheduled Sustainment Work/Corrective Maintenance?

No, the contractor is responsible for suppling materials.

The PWS states that the “the contractor shall provide PM requested by the Government as a firm fixed priced line item”. Is the Government able to provide a schedule of all the Assets listed in PM Estimated Workload to include the manufacturer, model #, serial #, and year, to allow the Contractor to accurately price and include the material, supplies, and parts necessary to perform PM Services in its fixed price?

unavailible at this time

Will the Government provide a copy of the Sign Sheet for the Site Inspection?

Yes

In consideration of several RFI questions submitted to the Government by bidders with potential for those answers to create additional questions from bidders, will the Government extend and additional date to submit Requests for Information?

Refer to Amendment 0002

In consideration of several RFI questions submitted to the Government by bidders which will affect bidders’ proposal approach and preparation time needed, specifically to price material that cannot readily be found, or material and parts that must be sourced from CONUS, will the Government extend the proposal deadline by 45 days, beyond the current 19 May 2022 deadline date?

This will allow the Government time to provide responses and the bidders to fully comprehend the responses and incorporate them into their proposals.

Refer to Amendment 0001

Attachment 3 – Section L states 6.4 “The evaluation of past performance information (i) will not take into account past performance regarding predecessor companies, (ii) will not take into account past performance of key personnel who have relevant experience, and/or (iii) will not take into account past performance regarding subcontractors that will perform major or critical aspects of the requirement when such information is relevant to this acquisition”. This conflicts with Attachment 4 – Section M which states “Past performance regarding predecessor companies of the offeror and/or subcontractors, key personnel, and subcontractors that will perform will not be rated as highly as past performance information for the principal offeror”. Which is correct?

Past performance regarding predecessor companies of the offeror and/or subcontractors, key personnel, and subcontractors that will perform will not be rated as highly as past performance information for the principal offeror.

66 5 1.2.2.1 and 1.2.3

Would the Government clarify whether the resulting contract will be a Firm Fixed Price contract for all of the Services or will the resulting contract be an IDIQ Contract with DSWs serving as individual Task Orders?

The resulting contract will be a Firm Fixed-Price for recurring services. For more information regarding DSWs, refer to Attachment 1, Performance Work Statement