1-Draft_PWS_14R0012_Aerial_Targets_1Apr14.docx

PERFORMANCE WORK STATEMENT

(PWS)

FOR

OPERATIONS AND MAINTENANCE OF AERIAL TARGETS AND RANGE INSTRUMENTATION

AT TYNDALL AFB FL

AND

OPERATIONS AND MAINTENANCE OF FULL-SCALE

AERIAL TARGETS

AT HOLLOMAN AFB NM

1 APR 14

OPR: ACC AMIC/PMA

LANGLEY AFB VIRGINIA

TABLE OF CONTENTS

SECTION A DESCRIPTION OF SERVICES

1.0 SCOPE OF WORK

1.1 Mission………………………………………………………………..…………

1.2 Scope……………………………………………………………………………

2.0 PROGRAM MANAGEMENT

SECTION A DESCRIPTION OF SERVICES

2.31 Program Management Information System (PMIS)...………………….….…

2.32 Visits………………………………………………………………………………...35

2.33 Hydrazine Management………………………………………………………….. 35

2.34 Classified Mission Support………………………………………………………..35

3.0 MAINTENANCE

3.2.6 Operations Support……………………………………………………….51

4.0 MISSION SUPPORT

SECTION B SERVICES SUMMARY

1.0 SERVICES SUMMARY (SS) NARRATIVE

1.3 Nonconformance…………………………………………………….…………….76

2.0 MEASUREMENT, ANALYSIS, AND IMPROVEMENT (MA&I)

SECTION C GOVERNMENT-FURNISHED PROPERTY AND SERVICES

1.0 GOVERNMENT-FURNISHED PROPERTY (GFP) AND SERVICES

1.8 Electronic Mail Service/Local Area Network (LAN) Connectivity……

2.0 AIRCRAFT MAINTENANCE SUPPORT FUNCTIONS

3.0 OPERATIONS SUPPORT FUNCTIONS

SECTION D GENERAL INFORMATION

1.0 TRANSITION

2.0 HOURS OF OPERATION

2.1 Hours of Operation………………………………………………………………. .89

2.2 Range Window………..…………………………………………………………...89

2.3 Flying Hour Window..…………………………………………………………….90

2.6 Overtime……………………………………………………………………………90

3.0 PERFORMANCE OF SERVICES DURING CRISIS DECLARED BY NATIONAL COMMAND AUTHORITY…………………………………………………………… .90

4.0 ADDITIONS, RELOCATIONS AND CLOSURES…………………………………. .90

5.0 CME REPORTING…………………………………………………………………….90

APPENDICES

Appendix A Definitions, Abbreviations, and Acronyms……………………………. ..A-1

Appendix B Contract Data Requirements List (CDRL)……………………………...B-1

Appendix C Publications and Forms...………………………………………………...C-1

Appendix D Government Furnished Equipment……………………………………...D-1

Appendix E Government Furnished Facilities………………………………………...E-1

Appendix F Award Fee Plan……………………………………………………………F-1

Appendix G Quality Management System (QMS)…………………………………….G-1

Appendix H Government Furnished Vehicles…………………………………………H-1

Appendix I List Of Illustrations………………………………………………...……...I-1

Appendix J Proposal Incorporations…………………………………………..……....J-1

Appendix K Workload Data……………………………………………………….……K-1

Appendix L QF-4 to QF-16 Transition…………………....…………………………..L-1

SECTION A

DESCRIPTION OF SERVICES

1.0 SCOPE OF WORK.

1.1 Mission. The 53d Weapons Evaluation Group (WEG) provides aerial targets for lethality testing of major weapons systems and munitions programs under Title 10, Sec 2366, and evaluates all USAF fighters, bombers, air-to-air missiles, and conventional precision guided munitions supporting DoD and Foreign Military customers. It also provides range control and conducts the worldwide USAF Air-to-Air Weapons Meet, William Tell. The primary mission of the Operations and Maintenance (O&M) Contractor is to provide Operations and Maintenance support to the 53 WEG. This support includes: Maintenance for the Full scale Aerial Targets (FSAT) at Tyndall AFB (TAFB), FL and Holloman AFB (HAFB), NM. Maintenance for the Subscale Aerial Targets (SSAT) at TAFB. O&M of Range Instrumentation Systems (RIS) at TAFB FL. O&M of the SSAT on-board aircraft scoring system. Support any other mission-related requirements (including, but not limited to) exercises, and deployments, that involve assigned aircraft and/or maintenance resources, within the contractor’s on-site capability as mutually agreed upon by the Program Manager (PM) and Director of Maintenance (DOM).

1.2 Scope.

1.2.1 Services non-personal, the Contractor shall provide the following: Program Management, O&M and Mission Support for FSAT, SSAT, SSAT on-board scoring systems, drone control, range control, and associated instrumentation and communications systems, to achieve effective and efficient O&M services as defined in this Performance Work Statement (PWS). The Contractor is responsible for all employee uniforms, personal protective equipment (such as boots, prescription glasses, etc.) and supplies, not otherwise specified in this contract. Ensure work, services, operations, safety, security, and environmental requirements are in compliance with local, state, and federal laws and regulations, publications, and applicable technical orders (TOs). Prepare service, launch, recover, maintain, troubleshoot, and repair FSATs, SSATs, and associated support equipment at the Organizational Level (O-Level) and Intermediate Level (I-Level). Operate and perform O-Level, I-Level, and Depot level maintenance for RIS. Provide all management, personnel, materials, supervision, and other items and services necessary to perform the O&M services as defined in this PWS except as specified in Section C, Government Furnished Property and Services. The nature of this work will demand that the Contractor be capable of quick response to stringent deadlines. Submit a monthly report IAW Contract Data Requirements List (CDRL) A001 detailing the above in the prescribed format.

1.2.1.1 This support is mainly required at TAFB and HAFB with periodic deployments to Utah Test & Training Range (UTTR), UT and/or other locations (expected effort of 2 (two) deployments per year max) as directed by the Government. Costs associated with these deployments will be IAW CLIN X015.

1.2.1.2 Unless otherwise stated in this PWS, all work and purchases are part of the baseline Firm Fixed Price (FFP) portion on the contract. The Contractor shall be responsible for performing all services and meeting all directives noted in this PWS by imperative verbs regardless of whether such services and directives are preceded by the words “the Contractor shall.”

1.2.2 The nature of this program demands that the Contractor be capable of managing and supporting the following :

· Management of FSAT

· O-Level and I-Level Maintenance of FSAT

· Management of SSAT at TAFB

· O-Level and I-Level Maintenance of SSAT at TAFB

· Management of RIS

· Operation of RIS

· O-Level, I-Level, and Depot Level Maintenance of RIS

· O&M of SSAT scoring system

· Ground O&M of RIS, FSAT, and SSAT during Deployments

1.2.3 References to the 82d Aerial Target Squadron (ATRS) in this document also refers to 82 ATRS/Detachment (Det.) 1 unless otherwise specified.

1.2.4 If Government actions such as supply difficulties significantly impair the Contractor's ability to meet established performance thresholds, the Contractor shall provide written justification for noncompliance and waiver request within 5 business days of the date when the action or event was discovered by the DOM. The DOM will forward the request to Air Combat Command (ACC) AMIC for staffing and approval. The Government reserves the right to disapprove requests for justification and waiver. Failure of the Contractor to initiate requisite aircraft or equipment repairs, including local manufacture and special repair requests, to maintain equipment, to reasonably mitigate asset shortages via aggressive cannibalization action and supply management, or to comply with any other standard procedures as defined in this contract and in applicable AF directives and TOs may result in the Government denying waiver requests. (Note: This list is not all-inclusive).

1.2.5 Maintenance Concept. Maintenance capability shall be implemented IAW Air Force Instruction (AFI) 21-101, Paragraph 1.4. Requirements are written with AFI 21-101, COMBATAIRFORCE (CAF)SUP I, Aircraft and Equipment Maintenance Management, as the foundational instructions where interoperability and or safety requirements are considered significant. Portions of each instruction are indicated as either mandatory or advisory within the AFI 21-101 compliance matrix located in Appendix C. This PWS does not dictate organizational structures or management philosophy; however, certain management responsibilities normally associated with various military positions shall be executed by the Contractor. i.e., the duties defined in AFI 21-101 as Maintenance Group (MXG), Commander (CC), and Deputy Commander (CD) responsibilities, the Director of Maintenance (DOM) or equivalent shall perform those duties. These duties are specifically identified throughout this document and the AFI 21-101 compliance matrix in Appendix C.

1.2.6 Maintenance Discipline. Maintenance personnel shall meet the provisions as stated in AFI 21-101, Paragraph 1.5, all requirements of TO 00-20-1, and all applicable technical orders to ensure PWS required repairs, inspections, and documentation are completed in a safe, timely, and effective manner.

1.2.7 Force Structure Changes. During the execution period of this PWS, AF or Department of Defense (DoD) directed force structure changes could require a change of current aircraft and instrumentation systems, (i.e., addition of new FSAT/SSAT systems, new target control system or new technology). A transition to another system/aircraft/location could necessitate appropriate costs negotiations and/or transition periods.

1.2.7.1 Starting in FY17, the FSAT operations shall be supported by the QF-16 exclusively. The transition from QF-4 to QF-16 will be a phased process as described in Appendix L.

1.2.8 Additional Maintenance Support. The Government reserves the right to incorporate additional maintenance support, including life support, maintenance of other Mission Design Series (MDS) aircraft, O-Level and I-Level maintenance to support the missions of the 53 WEG and ACC. If such change should become necessary, an equitable adjustment in cost may be negotiated IAW the “Changes” clause.

2.0 PROGRAM MANAGEMENT.

2.1 Contractor Program Management. This PWS is written to ensure a clear outline of responsibilities, interoperability, and safety of flight and mission accomplishment. The contract integrates contracted operations into the supported AF mission, empowers the Contractor to accomplish the assigned Air Force mission, and provides input into life-cycle management of Government property.

2.1.1 The Contractor shall exercise management and operational control over, and retain full responsibility for, the performance requirement set forth in this PWS. Both the Government and the Contractor recognize that no employer-employee relationship, between Government and contractor personnel exists or will exist under this contract. The Government will not exercise any direct supervision over the Contractor’s employees performing services under this contract. The Contractor’s employees shall remain under the Contractor’s direct supervision at all times. Although the Program Manager (PM), Deputy Program Manager (DPM), Flight Chief Quality Assurance (FCQA), Squadron CC/DO will coordinate directions within the scope of the contract; detailed instructions for the Contractor’s employees and supervision shall remain the sole responsibility of the Contractor.

2.1.2 Pursuant to FAR Subpart 7.5, the Contractor shall not perform any tasks that are inherently governmental functions. Observations will be conducted as indicated in Section A, Paragraph 2.12.3 of this PWS.

2.1.3 While Contractor management and personnel will have daily exchanges with various Government personnel in performance of their duties, contract administration rests with the CO and any conflicts in directions should be brought to his/her attention directly or via the PM.

2.2 Contractor Human Resources. Provide a qualified workforce to sustain Aerial Target and RIS O&M.

2.2.1 Director of Maintenance (DOM). At TAFB, provide a DOM responsible for the performance of all work required under this contract. The DOM serves as the focal point or single interface between the Government and Contractor personnel. The DOM shall have extensive experience managing aircraft maintenance programs and shall have full authority to act for the Contractor on all matters relating to the program and contract execution, to include the authority to negotiate agreements. The DOM shall establish Contractor O&M management functions as necessary to ensure organizational functions at each operating location operate with standardized processes and O&M discipline. The DOM shall exercise management and operational control for the program and retain full responsibility for performance. The DOM shall designate, in writing, an alternate DOM to the Government if the DOM is to be absent for eight hours or more during normal duty days.

2.2.1.1 HAFB. The DOM shall maintain overall responsibility for all operating locations. The DOM shall integrate the HAFB operations and provide a qualified site manager to execute daily mission requirements.

2.2.1.2 DOM Responsibilities. The DOM is responsible for the O&M of aircraft, drone, RIS, and associated equipment. The DOM shall ensure balance between sortie production and equipment/fleet management in execution of this PWS. The DOM shall interface with designated Government personnel and support all requirements of the PWS with maximum effort and flexibility. Responsibilities shall include, but are not limited to ensuring:

· Operational Risk Management (ORM) is institutionalized within all Contractor workplaces

· Compliance with applicable Occupational Safety and Health Administration (OSHA) and Air Force Occupational Safety and Health Standards (AFOSHSTDs)

· Compliance with applicable Federal, State and local laws pertaining to environmental regulations and pollution prevention

· Strict adherence to technical data and mandatory instructions

· O&M is only performed by personnel who are trained, qualified, and certified as required through the special certification roster

· Standardization of maintenance discipline

· Standardization of maintenance operations to the maximum extent possible between all operating locations

· Aircraft/equipment forms are documented by the appropriate individual(s)

· All documentation required to support the Maintenance Information Systems (MIS) is accurate, current, complete and available

· Publication library or publication sets, including TOs, AFIs, etc. are established and maintained with most current version

· Effective management of Weight and Balance (W&B) Program

· Effective management of the Cannibalization Program

· Protection of aircraft, equipment, and facilities, as required

· Deployment of Maintenance Recovery Teams (MRTs) and equipment to recover aircraft, as required

· Special Certification Roster (SCR) is reviewed quarterly by appropriate work center supervisors to verify that all entries are current and accurate, and prerequisites including applicable training, testing, evaluation, or other requirements for task certification have been completed. Validate and forward the SCR to AMIC/DRQA.

· Established business approaches embodying sound financial management concepts, supply discipline, asset stewardship, flexibility, and best business practices

· Accountability for all assigned Government furnished assets, facilities, systems, and equipment

· Provision of personnel who meet the education, training, certification and experience requirements to execute this PWS

· Development of a procedure to identify, document, and recommend methods of process improvements and/or potential savings to the program (CDRL A004)

· Ensure timely responsiveness to CO or Government program management requests

· Closely monitor and accurately document reimbursable costs, site and program management expenditures, and cost projections

· All O&M is conducted IAW all applicable publications listed in Appendix C

· Manage scheduled and unscheduled equipment and aircraft maintenance at all operating locations

2.2.1.3 DOM Availability. The DOM’s primary duty location is at Tyndall AFB. The DOM or alternate shall always be available within 30 minutes of notification to meet (face-to-face or through telephonic communications) with the Government to discuss contract issues. After normal duty hours, the DOM or alternate shall be available within 2 hours. The DOM or alternate(s) shall have full authority to act for the service provider on all contract matters relating to daily operation of this contract.

2.2.1.4 The Contractor shall be responsible for the actions of its sub-Contractors and ensure its sub-Contractors understand and comply with the provisions herein.

2.2.2 Key Personnel. Identify key personnel and qualifications for each key position in the Management Plan delivered IAW Section A, Paragraph 2.2.4. Designated key personnel shall be in place at contract start.

2.2.3 Qualifications Packages. Provide qualifications for designated key personnel NLT 45 days after transition start for Government review and approval. Provide updated packages when designated key personnel change NLT 45 days after change for Government review and approval.

2.2.4 Management Plan. Develop a Management Plan including job descriptions/qualifications for all positions, organizational structure with defined lines of authority, site manning levels, work scheduling methods, training concepts, a strike contingency strategy that provides for continued O&M support in the event of a labor work stoppage, and any other key management processes that affect contract operations. The management plan shall be provided to the Government not later than (NLT) 30 days after contract start and incorporated into the contract in Appendix J (CDRL A003). Changes to the Management Plan shall be submitted to the CO for review and approval. The Contractor shall ensure all positions identified in the Management Plan are staffed with qualified personnel, and that any resulting vacancies are filled in a timely manner. There shall be no mission impact due to position vacancies or personnel qualifications.

2.2.4.1 Cooperation with other Contractors. The Contractor shall enter into a cooperative agreement with external Contractors IAW Associate Contractors Agreements (ACA) in Section H of the contract.

2.2.5 Drug Testing. Submit applicable personnel to drug and alcohol testing following all Class A and B mishaps automatically, and Class C mishaps or other safety related incidents when directed by the Government PM. The drug screening process shall be documented in the Management Plan (Section A, Paragraph 2.2.4), and include a list of certified test facilities for each site that are available for testing. Testing facilities shall meet the requirements of Department of Defense Instruction (DoDI) 1010.16, Paragraph E1.11. Drug testing is reimbursable if Government directed.

2.2.6 Terminations. The CO may request the Contractor, in writing, to remove any employee from their assignment to perform services under this contract when retention of such employee endangers life, property, national security, and the integrity and standards of the Aerial Targets and RIS O&M program. The CO may also request the Contractor to remove any employee from their assignment who does not meet the minimum education and experience qualifications established in the Contractor’s technical proposal.

2.2.7 Notification of Terminations. Report any employee terminations to the CO.

2.2.8 National Agency Check (NAC). Contractor personnel shall successfully complete, as a minimum, a NAC before operating unclassified automated information systems (e-mail, IMDS, internet, etc.) and/or for unescorted entry into a restricted area. These investigations will be provided by the Government at no cost to the Contractor.

2.2.9 Conflict of Interests. Do not employ any person who is an employee of the U.S. Government if the employment of that person would create a conflict of interest, or the appearance of a conflict of interest.

2.2.10 Traffic Laws. Comply with base traffic regulations.

2.2.11 Weapons, Firearms, and Ammunition. Contractor employees are prohibited from possessing weapons, firearms, or ammunition on themselves or within their Contractor-owned vehicle or privately-owned vehicle while on any DoD installation from which they are operating.

2.3 Contract Administration. All program administration required to fulfill contract requirements is the sole responsibility of the Contractor. Provide all data and information, including CDRL deliverables or contract requirements, to the Government in electronic format compatible with Microsoft based software unless otherwise directed by the Government. Develop and maintain a non-proprietary set of procedures, policies and supplements that provide guidance and establish procedures for this contract. All data developed by the Contractor during performance of this contract becomes the property of the Government.

2.3.1 Operating Instructions (OIs) and Operating Procedures (OPs). Develop and maintain, implement and continuously improve a non-proprietary set of OIs/OPs (CDRL A004), which provide guidance and establish procedures to standardize O&M at all operating locations. Contractor OIs/OPs will be reviewed and accepted by the Government prior to implementation. Approval is the responsibility of the DOM. Review OIs/OPs every 2 years for currency

2.3.2 Contractor Checklists, Job Guides and Workcards. Develop Job Guides, work cards, Standard Operating Procedures (SOPs), checklists, etc., to supplement TOs as required and to provide procedures for areas that do not have TO instructions. Local checklists, job guides, and workcards shall be published and utilized IAW TO 00-20-1, TO 00-5-1, and AFI 21-101, Paragraph 8.14.5, and AFI 61-204. Contractor checklists, job guides and workcards will be reviewed and accepted by the Government prior to implementation (CDRL A004). Approval is the responsibility of the DOM. Review checklists, job guides and workcards every 2 years for currency.

2.3.3 Records Management and Administrative Support. Maintain files, reports, publication files, OIs, and control maintenance administrative procedures IAW AFI 33-322, Records Management Program, Paragraph 10. Maintain a records management program IAW AFI 33-322, Paragraphs 7 and 8. Records shall be disposed of as directed by applicable portions of Air Force Manual (AFMAN) 33-364, Records Disposition Procedures and Responsibilities. All Contractor-generated records, documents, training documents and materials, training syllabi, databases, other electronic media, and associated papers that are generated pursuant to this contract will become Government property and will remain in place and accessible to the Government upon contract termination or completion. Records, documents, databases, other electronic media, and associated papers shall be available for Government review at all times. Establish a workable file system IAW Air Force Records Information Management System Records Disposition Schedule (AFRIMSRDS). Obtain CO approval prior to using and marking any proprietary data in performance of this contract.

2.3.3.1 Ensure all records, files, documents, electronic data, and working papers provided by the Government and/or generated for the Government in the performance of this contract remain Government property and are maintained IAW established Federal Records Act, Public Law 81-754, DoD and Air Force directives listed in Appendix C. Government-owned records shall be segregated from the company-owned records. Records management at the functional level is life-cycle management (creation, maintenance, storage and use, and disposition) of information as a Government record, regardless of the media. Action to destroy Government records shall only be based on authorized records disposition schedule (RDS) as approved by the National Archives and Records Administration (NARA). If there is no NARA disposition, records shall be maintained until disposition is established. All data created for Government use and delivered to, or falling under the legal control of the Government are federal records and shall be managed IAW NARA and objectives and policies of the DoD, Air Force directives and the records management legislation as codified in 44 United States Code (U.S.C.), Chapters 21, 29, 31, and 33, and Freedom of Information Act (5 U.S.C. 552), Privacy Act (5 U.S.C. 552a), and Public Law 100-235 and shall be scheduled for disposition IAW 36 CFR part 1228. All reports, records, files, documents, maintenance policies, OIs and working papers shall be made available to the Government, as requested.

2.3.3.2 Provide the Government unlimited rights to use, duplicate or disclose such records, files, documents, data, and working papers and reports in whole or in part, in any manner and for any purpose whatsoever.

2.3.3.3 Provide technical assistance to all Government officials (designated decision authorities & Base Records Manager) in support of the Records Management (RM) Program, which includes Electronic Records, Privacy Act (PA), and Freedom of Information Act (FOIA) programs.

2.3.3.4 Segment and control access security and safety of records according to record sensitivity IAW AFI 33-322 Records Management Program.

2.3.3.5 Identify and establish procedures to protect or remove all vital records in the event of a disaster, natural or otherwise.

2.3.3.6 Correspondence. Prepare all correspondence relating to maintenance management required in the execution of the services required by this PWS. The correspondence that is PWS-related shall consist of, but not be limited to replies, requests for depot assistance, reports, and routine correspondence to the base/installation or other activities. All correspondence between the Contractor and Government, to include all electronic correspondence (e-mail and fax) shall be courtesy copied (cc) to the Government PM office.

2.3.3.7 For Official Use Only (FOUO). Create and maintain For Official Use Only (FOUO) material IAW DoD 5400-7, R, DoD Freedom of Information Act Program, Chapter 4, AFI 33-129, Transmission of Information Via the Internet, Paragraphs 7.4, 8.2.3, 16 and 17; and AFI 33-201 Volume 2, Communications Security (COMSEC) User Requirements. Mark all documents meeting the requirements identified in DoD Regulation 5400.7/Air Force Supplement, Paragraphs C3.2.1.2 thru C3.2.1.9 as “For Official Use Only” IAW instructions identified in Paragraph C4.2.1. Additionally, mark all listings containing two (2) or more names with the following statement: "FOUO This document contains information exempt from mandatory disclosure under the Freedom of Information Act (FOIA). Title 5 U.S.C 552(b) (2) High and (b) (6) apply." Safeguard all sensitive data IAW DoD Regulation 5400.7/Air Force Supplement, Paragraph C4.4. When documents containing FOUO material are authorized for destruction, shred the records so that the pieces cannot be reconstructed. Degauss or overwrite magnetic tapes or other magnetic medium.

2.4 Publications, Technical Orders (TO) and Supplements. All publications, instructions and documents applicable to this PWS are listed in Appendix C, Publications and Forms. The publications listed in Appendix C are coded as Mandatory or Advisory. Adhere to all publications/instructions coded as mandatory without deviation and only be guided by those publications coded advisory to the extent necessary to accomplish requirements in this PWS. All applicable aircraft maintenance related publications, TOs and supplements shall be implemented IAW AFI 21-101, Paragraph 1.7 & 1.8. All other applicable documents listed in Appendix C shall be complied with, as necessary, to fulfill the requirements in the PWS. Compliance with all applicable Air Force TOs is mandatory. The Government will make available all publications listed in Appendix C, at the start of the contract. It is the responsibility of the Contractor to requisition publications and establish follow-on requirements with the Publications Distribution Office IAW applicable instructions. Any reference to a publication is meant to include the basic and all its supplements (including base supplements) and amendments unless otherwise specified in this document.

2.4.1 TOs. All TOs and technical manuals, as defined by AF Policy Directive 21-3, applicable to the management, maintenance, and operation of ACC fullscale aerial target, subscale aerial targets, engines, drone control systems, RIS equipment, RADAR systems, and support equipment applicable to this PWS are mandatory publications.

2.4.2 Document Changes. Supplements or amendments to publications listed in the most recent version of Appendix C, from any organizational level, may be issued during the life of this contract. Develop a process to review publication changes to ensure currency and adherence.

2.4.3 Change Implementation. Immediately initiate implementation process of those changes in publications cited in Appendix C that result in a decrease or no change in the contract price. Notify the CO in writing of change and provide a proposal for contract price reduction within 30 days of receipt of such change. Prior to implementing any mandatory revision, supplements, or amendment to a publication or instruction that will result in a contract price increase, submit to the CO a price increase proposal and obtain approval from the CO prior to implementing such changes. Submit price increase proposals within 30 calendar days from the date the Contractor notifies the Government of the revision, supplement, or amendment giving rise to increase in cost of performance; however, the CO may direct immediate implementation and waive the prior approval requirement. Negotiation and/or increased cost approval may take place during or after implementation at the discretion of the CO. Failure to submit a price proposal increase within 30 days of change notification entitles the Government to hold the Contractor to perform IAW such change at no increase to contract price.

2.4.3.1 Ensure that existing local operating procedures and instructions affected by publication changes are appropriately modified. Modified procedures shall be submitted to the Government for acceptance or approval NLT 60 days after either publication change release or contract modification.

2.4.3.2 Urgent action Time Compliance Technical Orders (TCTO) shall take precedence over the Paragraph above and shall be executed IAW all applicable technical data within specified timelines.

2.4.4 Functional Reference Library. Establish and maintain up-to-date libraries containing copies of, including electronic access at: e-Publishing Home Page, for all Government provided and Contractor prepared or acquired TOs, publications, manuals, OIs, special publications, forms, agreements, leases, commercial publications, technical drawings, as-built drawings, computer programs, computer program documentation, training materials and other information necessary for performance of this PWS. Research publications to ensure all PWS performance outputs meet publication guidelines and specifications. Establish and maintain a master reference list of all items listed in the functional libraries IAW CDRL A009. The Contractor shall:

2.4.4.1 Establish and implement a method of controlling library items to include references listed in Appendix C.

2.4.4.2 Maintain system documentation records; including historical records, engineering drawings, engineering change proposals, OPs, maintenance procedures, or theory of operations for all equipment, systems, or software for which the Contractor provides O&M or engineering support. All data developed by the Contractor during performance of this contract becomes the property of the Government.

2.4.5 Technical Publications Function. Establish and maintain a TO Distribution Office/Account (TODO/TODA) function. Assume responsibility for maintaining all administrative and technical publications/eTOs for this contract. Maintain technical publications sufficient to support deployments. Maintain TO/eTO Accounts IAW TO 00-5-1, and Library Records IAW AFI 33-360.

2.5 Financial Management and Reporting.

2.5.1 Cost Performance Report. The Contractor shall develop and submit a cost performance report IAW CDRL A002.

2.6 Contingency Plan. Submit a realistic/viable “strike” contingency plan (CDRL A004) that provides for continued Contractor support in the event of a labor work stoppage. Notify the CO prior to implementing the contingency plan.

2.7 Aircraft & Equipment Readiness. Aircraft and equipment readiness is the key to the maintenance mission. Maintenance services shall be performed IAW AFI 21-101, Paragraph 1.3. Accomplish applicable Time Compliance Technical Orders (TCTO) s, One-Time Inspections (OTI) s, Government directed modifications, and higher headquarters directed inspections. Government performance metrics and calculation methods for key readiness indicators are listed in Section B Services Summary Table.

2.8 Technical and Test Support and Meetings. Attend meetings as required by the Government. Provide information and be prepared to discuss Contractor activities that have or may have an impact upon 53 WEG support activities, missions or programs. The support shall include preparation of support documentation, briefing slides and materials, and presenting the material as directed by the PM. Interface through ad hoc meetings, discussions (in person and over the phone or radio), and electronic correspondence with the Government, including the PM and 53 WEG representatives, as necessary to meet flying schedule, test support and PWS requirements. Expect these communications and Government interfaces to occur on a daily basis. Support staff assistance visits, working groups, briefings, inspections, financial budgeting and reporting, and prepare, maintain, submit or make accessible correspondence, records, reports, and data associated with all work requirements.

2.8.1 Required Meetings. The following meetings are the minimum requirements for all contract locations:

2.8.2 Meeting Documentation. Provide meeting minutes; take action items, document suspense’s, record attendance, etc. for meetings hosted by the Contractor. Provide minutes to the PM for approval within four (4) duty days of the meeting/brief. Distribute minutes as directed by the PM. Track suspense and action items for completion/submittal.

2.8.3 Technical Support. Support Government conferences, test evaluations, reviews, working groups, and Program Management Reviews (PMR) specified herein or as tasked by the PM. Travel and subsistence costs, will be under cost reimbursable CLIN X013, unless the location is within one hundred miles of the assigned operating location or the Government provides transportation, and the business is conducted within a single twelve-hour period. Act as a Government technical advisor and subject matter expert at such meetings. Support is required unless Contractor can clearly demonstrate that such support will substantially degrade capability to perform PWS requirements. The Contractor shall:

2.8.3.1 Attend and provide trip reports for the following meetings at various designated locations to include but not limited to:

2.8.3.2 Instruct personnel in the design or construction of equipment or interfaces developed by the Contractor. Personnel may include USAF, civilian, and/or Contractor personnel designated by the 53 WEG.

2.8.3.3 Technical Reports. Provide technical writing support for special projects conducted within the 53 WEG per CDRL A016. These projects may include tactics development and evaluation plans and reports, Gulf Range Facilities Manual updates, reports and plans for aerial target status or utilization and other technical reports as requested by the 53 WEG. This effort is estimated to be less than one man-year. When so tasked, the status of the technical writing requirement shall be included in the monthly status report (CDRL A001), and shall include an estimated date of completion. Perform engineering studies/performance tradeoff studies/cost comparisons when tasked by the PM. This effort is not to exceed one-quarter man year.

2.8.3.4 Support Government conferences, test evaluations, reviews, working groups, and program management reviews as tasked by the PM in support of future aerial target and target control systems development.

2.8.3.5 Support test and flight support meetings such as Test Plan Work Groups, Flight Readiness Reviews, Interface Control Work Groups, Configuration Review Boards, Configuration Control Board, etc. The support shall include preparation of support documentation, briefing slides and materials, and presenting the material as directed by the PM.

2.8.4 TO Reviews and Verification. Assist and perform TO verifications in support of TCTO development and TO development for new equipment and systems. Attend TO guidance conferences, in-process reviews and pre-publication meetings and assist and advise the Government as necessary.

2.8.5 FSAT/SSAT Test and Project Support. Attend test support meetings and teleconferences (RIS and applicable maintenance personnel). Validate proposed profiles and verify proposed technical documentation, flight cards and plans and conduct simulations. Support ground mounts, engine run and system compatibility testing.

2.9 Waiver Procedures.

2.9.1 Waivers. A waiver is written relief from a specific contractual requirement. The Contractor should request a waiver when specific requirements add cost or complexity to contract accomplishment without increasing safety or reducing Government risk, or when alternate procedures or requirements can be substituted which provide equivalent levels of safety, proficiency and/or risk mitigation. The contract modification process should not be used to change and Service Guidance requirements. Defense Federal Acquisition Regulation Supplement (DFARS) Part 228.3, Insurance, Subpart 228.370—Additional Clauses, describes the limits imposed on the CO for modifying the Ground and Flight Risk Clause (GFRC). When issued, waivers shall be valid no more than the length of the applicable contract and shall be attached to the procedures. All waivers shall be submitted by the Contractor at least annually for review by the PM and FCQA, to ensure the requirements for the waiver are still valid. This review will be documented and maintained in the procedures. There are three (3) types of waivers that affect Contractor aircraft O&M, waivers to USAF Guidance, Contract waivers or changes, and Maintenance waivers.

2.9.1.1 USAF Guidance Waivers.

2.9.1.1.1 Purpose. Waivers to USAF Guidance are generated by the Contractor. USAF Guidance includes regulations, instructions, flight manuals, and technical publications which are applicable to the specific flight and ground operations conducted by the Contractor, and are specified in Appendix C. Contractors shall comply with the Service Guidance as written or seek relief through the waiver process.

2.9.1.1.2 Content. Waiver requests shall detail justifications for the waiver and procedures for mitigating the risk to Government aircraft affected by the waiver. Waiver requests shall be in written or electronic format.

2.9.1.1.3 Routing. The Contractor shall route Aircraft Operations Service Guidance waivers through the 82 ATRS Standards Evaluation Liaison Officer (SELO), IAW 82 ATRS OI 11-8. The 82 ATRS SELO will coordinate the waivers with the appropriate waiver authority.

2.9.1.2 Contract Waivers or Contract Changes. Requests to modify contract requirements are accomplished through the use of Department of Defense (DD) Form 1716. These contract modification requests are routed to the CO for action.

2.9.1.2.1 Approved Contract Waivers/Changes. If approved, the PM will discuss the scope of the waiver with the CO who will determine if any equitable adjustments to the contract are warranted. The specifics of the deviation will be included in the procedures.

2.9.1.3 Maintenance Waiver Requests. Contractors are encouraged to continually improve processes to accomplish PWS tasks. If a more effective or efficient method can be employed in lieu of following AFI 21-101, request a waiver through the PM. Maintenance waiver requests shall be accomplished IAW AFI 21-101, Paragraph 1.8. The waiver request shall reference the specific AF instruction and provide a detailed justification and explanation of the potential benefits to the Government. The Government will evaluate each request and only those approved in writing by the PM will be allowed. “Test” or “trial” waivers that deviate from AFIs are not authorized without prior PM approval. Submit waiver requests to the PM.

2.10 Reliability and Maintainability. Provide inputs as requested for technical working groups to improve reliability and maintainability of Air Force aircraft/drones, support systems and support equipment (e.g., Product Improvement Working Groups (PIWG), MDS Maintenance Conferences, Component Improvement Program (CIP) and Deficiency Reporting).

2.11 Modification Management. Modifications (temporary, permanent, or safety) to Air Force aircraft/drone or equipment are accomplished IAW AFI 63-131. Submit all modification requests (to change the operation, use, or appearance of Air Force equipment IAW AFI 21-101, Paragraph 1.11) to the PM. Support and participate in studies and tests of aircraft systems upgrades and changes as directed by the PM. Assist in developing, designing, fabricating, implementing, and sustaining modifications to aerospace vehicles and equipment. The Contractor shall:

2.11.1 Make aerospace vehicles, equipment, and facilities available and assist in modifications to adapt and test follow-on systems as specified by the PM.

2.11.2 Train personnel in use of, and make available, special tools and aircraft TOs to 53 WEG, outside Government agencies and other contract personnel performing these modifications.

2.11.3 Verify proposed technical documentation, flight cards and plans and conduct simulations as necessary. Support and perform ground mounts, engine run and system compatibility testing.

2.11.4 Support these programs concurrently with day to day operations. When a conflict exists in supporting programs, projects or tasking simultaneously, the Contractor shall defer to the PM for de-confliction or specific priority of support.

2.12 Performance Management.

2.12.1 Quality Management System (QMS). Develop, document, implement, maintain, and continuously improve a comprehensive higher-level QMS that assures compliance with all requirements of this PWS, (see Part I, Section E, Contract Clauses 52.246-11, 52.246-4, and 52.246-5). Utilize and comply with the most current version of American National Standards Institute (ANSI)/ International Organization for Standards (ISO)/ American Society for Quality (ASQ) 9001 (currently 9001:2008) Quality Management Systems Requirements and Appendix G of this contract. Participate in Air Force Smart Operations (AFSO) 21 initiatives as directed by the Government. The Contractor may use ANSI/ISO/ASQ 9004 (currently 9004:2000), Quality Management Systems – Guidance for Performance Improvement to facilitate continuous improvement efforts.

2.12.2 Performance Evaluation. Contractor performance outputs are subject to surveillance by a Government COR to ensure compliance with this PWS. At a minimum, the Contractor shall:

2.12.2.1 COR/CO Access. Allow CORs access to work areas and data, provide support, and do not interfere with the CORs and other designated personnel in the performance of their official duties.

2.12.2.2 Permit the CO or authorized representative access to all records, data, and facilities used in the performance of the contracted services. Access shall be provided as soon as possible but not to exceed 1 workday of the request (unless the CO agrees to an extended time).

2.12.2.3 Non-Conformance. Take immediate corrective action for all non-conformances identified during Government surveillance.

2.12.2.4 Audit Reports/CARs. Upon receipt of an audit report and/or Corrective Action Request (CAR), complete applicable sections of the CAR (or automated equivalent) and return it to the CO within time constraints issued by the CO. At a minimum, provide corrective and preventive action plans that address why the performance threshold was not met, how performance will be returned to acceptable levels, and how recurrence of the cause will be prevented in the future.

2.12.2.5 Performance Evaluation Meetings, Conferences, and Workshops. Meet with the CO, PM, FCQA, and other Government personnel, on a periodic basis or as deemed necessary. The Contractor may request a meeting with the CO when they believe such a meeting is necessary. The Government may require meeting with the Contractor to discuss compliance, performance improvement, quality strategic planning, teamwork, and training opportunities. The purpose of these meetings is to foster proactive continuous improvement by analyzing past performance problems as well as exceptional performance levels. These meetings shall review the Contractor’s QMS efforts and the Government’s QA function focusing on improved performance through teamwork. The use of DoD and industry best practices and quality tools/methods should be explored and implemented whenever possible.

2.12.2.6 The Contractor’s Quality Control (QC) shall interface with the CORs on specified maintenance quality assurance issues pertaining to 53 WEG resources and assets in areas as specified below:

· Aircraft and equipment impoundments

· Product/Process Quality Improvements (PQDR)

· Reliability and Maintainability Process (R&M)

· TODO

· OTI and TCTO

· System Acceptance…