Attachment 4 - QA final.pdf
PDF 613 KB Posted
- Attached to
- 99 CES Washer and Dryer
- Solicitation number
- FA486124Q0012
About this file
This document appears to be a set of invoices and maintenance history related to a federal contract opportunity for appliance maintenance and repair services. The key details are:
The contract opportunity is for maintenance and repair of appliances, including washers, dryers, refrigerators, and mini-refrigerators, located in 11 different dorm buildings and day rooms at Nellis Air Force Base. The incumbent contractor was Patriot Air Conditioning LLC, who experienced issues with availability and timely completion of work tasks. The government indicates they were not fully satisfied with the incumbent's performance. The contract will require the contractor to provide all labor, parts, tools, materials, equipment, personnel, supervision, transportation, disposal, and other services necessary to maintain the specified appliances. No site visit is planned. The government will provide appliance model numbers and some maintenance history, but will determine when an appliance is beyond repair and pay for replacements. No award date or pricing terms are included in the documents provided.
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Other files
| File | Type | Posted |
|---|---|---|
| Attachment 4 - QA final_redacted.pdf | ||
| Combo Synopsis FINAL.pdf | ||
| Attachment 2 - Appliance MX and Repair BPA - PWS.pdf | ||
| Attachment 1 - BPA Terms and Agreements.pdf | ||
| Attachment 3 - Bid Schedule Dorm Appliances.xlsx | XLSX spreadsheet |
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Text version
1. Do you have the brand names of the appliances?
A: Maytag, Frigidaire, Roper (A Whirlpool Corporation), Speed Queen, Whirlpool.
2. How is the incumbent contractor from the last award?
A: The contractor from the last award had their good and not so good experiences working with our section. Our biggest issue was their lack of availability, causing us to have multiple work task not closed or even looked at for months which caused a strain on our customers.
2A. Were you and the agency happy with the work and performance of the incumbent contractor of the last award?
A: We as the customer had an indifference with the previous incumbent contractor. Most of that indifference was based on timely completion of work tasks provided to them, their availability/non-availability was an issue we had to deal with constantly which lead to residents having to wait for their appliance to be fixed for up to months on more than one occasion.
3. Will the appliances be brought to the location where the contract will need to perform the preventative maintenance?
A: Yes, the appliances be brought the designated location. Depending on the necessity, we also have some appliances on sight that the contractor could use.
4. In section 2.2 of the Appliance MX and Repair BPA file it states, Refrigerators/mini refrigerators, dishwashers, cooktops and ranges, and stove tops w/ ovens will not require any preventative maintenance., but in the Bid schedule under CLNE 0003 it asks for those same appliances to be priced under preventative maintenance? Which is correct?
A: The original statement is correct, the items listed will not require any preventative maintenance. We would only call the contractor when we would need emergency/scheduled repairs for Washers/Dryers, Refrigerators/Mini Refrigerators as necessary.
5. Please provide maintenance/repair history for the appliances in solicitation
A: Maintenance history is in combined attachment above. Tab 1.
6. Who is providing maintenance/repair presently?
A: The previous contractor providing maintenance was a company called “Patriot Air”.
Presently we have no company providing maintenance or repair. If there have been washers or dryers broken or not working for a long period of time, the Dorm Management team would replace them ourselves.
7. When and who determines that an appliance is beyond repair?
A: As the customer, we would initially inspect the item for any discrepancies. If it is beyond our scope of knowledge, or fixability we would then place a work order with the contractor to come and determine if the issue for said appliance is fixable or is beyond repair and needs to be replaced.
8. Who pays for replacement of appliance?
A: We do as the customer.
9. Are you scheduling a site visit?
A: There will be NO site visit
10. Any pics or model numbers on the items that will be serviced?
A: SPEEDQUEEN WASHER M#: LDE30RGS173TW01
SPEEDQUEEN DRYER M#: ADEE9B65173TW01
SPEEDQUEEN DRYER (GAS) M#: ADGE9RGS13TW01
WHIRLPOOL WASHER M#: CAE2795FQ1
MAYTAG (WASHER) M#: MHW5630HW3
MAYTAG (DRYER) M#: MFD5630H
WHIRLPOOL REGRIGERATOR M#: WRT312CZJW
MINATURE REFRIGERATOR M#: ARD244AW21 R/L
FRIDGIDAIRE WASHER M#: FFFQ5000QW0
FRIDGIDAIRE DRYER M#: FFQE5000QW1
INVOICE
Services qty unit price amount
781/208 washer 1.0 $0.00 $0.00 Found error code e41 and e9f. replaced main board, motor board, door switch cleared codes unit is running after service
Motor Board 1.0 Removing back and top of washer, unisntalling and replacing motor board. Re-installing washer
One year warranty
Door Latch 1.0 Removing Dryer, removing top and replacing door latch. Reinstalling dryer
One year warranty
Main Board 1.0 Replacing main control board.
One year warranty
Patriot Air Conditioning LLC.
99 CES/CEIHD, Nellis AFB 4555 Carswell Ave Nellis Air Force Base, NV 89191
(702) 652-4974 shyla.vera@us.af.mil
CONTACT US
7901 Rodeo Dr.
Las Vegas, NV 89123
(702) 521-4063 patriotac2019@gmail.com
Service completed by: Spencer Dunwoody
INVOICE
SERVICE DATE
DUE
#4353 May 30, 2024 Upon receipt
AMOUNT DUE
Total
Patriot Air Conditioning LLC. C-21 84994 https://patriot-ac.vegas/ 1 of 1 https://patriot-ac.vegas/
781/209 1.0 Multiple error codes.
Failed main board. Possible plugged drain and/or failed door lock.
Main board needs to be replaced first .
Patriot Air Conditioning LLC.
99 CES/CEIHD, Nellis AFB 4555 Carswell Ave Nellis Air Force Base, NV 89191
(702) 652-4974 shyla.vera@us.af.mil
CONTACT US
7901 Rodeo Dr.
Las Vegas, NV 89123
(702) 521-4063 patriotac2019@gmail.com
Service completed by: Spencer Dunwoody
INVOICE
SERVICE DATE
DUE
#4416 May 31, 2024 Upon receipt
AMOUNT DUE
Total
781/308 - washer 1.0 Washer was working at time of service.
Only previous error code was low water supply from building. Intermittent water supply issue.
Patriot Air Conditioning LLC.
99 CES/CEIHD, Nellis AFB 4555 Carswell Ave Nellis Air Force Base, NV 89191
(702) 652-4974 shyla.vera@us.af.mil
CONTACT US
7901 Rodeo Dr.
Las Vegas, NV 89123
(702) 521-4063 patriotac2019@gmail.com
Service completed by: Spencer Dunwoody
INVOICE
SERVICE DATE
DUE
#4417 May 30, 2024 Upon receipt
AMOUNT DUE
Total
777/211 - fridge 1.0 Fridge and freezer are working properly at time of service and they in acceptable temperature range.
Patriot Air Conditioning LLC.
99 CES/CEIHD, Nellis AFB 4555 Carswell Ave Nellis Air Force Base, NV 89191
(702) 652-4974 shyla.vera@us.af.mil
CONTACT US
7901 Rodeo Dr.
Las Vegas, NV 89123
(702) 521-4063 patriotac2019@gmail.com
Service completed by: Spencer Dunwoody
INVOICE
SERVICE DATE
DUE
#4420 May 31, 2024 Upon receipt
AMOUNT DUE
Total
715 - Laundry Room 3.0 1st floor - two washers were on low water flow lockout. Cleaned inlet filters and reset alarm.
2nd floor- washer was not draining. Cleaned drain and pump.
- Dryer motor is on overload lockout due to broken drum and front panel
(3 hours labor)
Patriot Air Conditioning LLC.
99 CES/CEIHD, Nellis AFB 4555 Carswell Ave Nellis Air Force Base, NV 89191
(702) 652-4974 shyla.vera@us.af.mil
CONTACT US
7901 Rodeo Dr.
Las Vegas, NV 89123
(702) 521-4063 patriotac2019@gmail.com
Service completed by: Spencer Dunwoody
INVOICE
SERVICE DATE
DUE
#4431 Jun 07, 2024 Upon receipt
AMOUNT DUE
Total
781/108 - Dryer 1.0 Installed new dryer blower wheel.
Includes shipping, drive time, parts, labor, materials, etc.
One year warranty
Patriot Air Conditioning LLC.
99 CES/CEIHD, Nellis AFB 4555 Carswell Ave Nellis Air Force Base, NV 89191
(702) 652-4974 shyla.vera@us.af.mil
CONTACT US
7901 Rodeo Dr.
Las Vegas, NV 89123
(702) 521-4063 patriotac2019@gmail.com
Service completed by: Spencer Dunwoody
INVOICE
SERVICE DATE
DUE
#4434 May 30, 2024 Upon receipt
AMOUNT DUE
Total
781/111 - Fridge 1.0 Replaced main control board.
The fridge is working properly at this time.
Includes shipping, drive time, parts, labor, etc One year warranty
Patriot Air Conditioning LLC.
99 CES/CEIHD, Nellis AFB 4555 Carswell Ave Nellis Air Force Base, NV 89191
(702) 652-4974 shyla.vera@us.af.mil
CONTACT US
7901 Rodeo Dr.
Las Vegas, NV 89123
(702) 521-4063 patriotac2019@gmail.com
Service completed by: Spencer Dunwoody
INVOICE
SERVICE DATE
DUE
#4435 May 30, 2024 Upon receipt
AMOUNT DUE
Total
781/203 - Dryer 1.0 Technician found main dryer board failed. The board will need to be replaced before any further assessment can be made
Patriot Air Conditioning LLC.
99 CES/CEIHD, Nellis AFB 4555 Carswell Ave Nellis Air Force Base, NV 89191
(702) 652-4974 shyla.vera@us.af.mil
CONTACT US
7901 Rodeo Dr.
Las Vegas, NV 89123
(702) 521-4063 patriotac2019@gmail.com
Service completed by: Spencer Dunwoody
INVOICE
SERVICE DATE
DUE
#4436 May 30, 2024 Upon receipt
AMOUNT DUE
Total
| QandA |
| Tab 1. Maintenance Repair History - Dorms |
| invoice_4353 |
| invoice_4416 |
| invoice_4417 |
| invoice_4420 |
| invoice_4431 |
| invoice_4434 |
| invoice_4435 |
| invoice_4436 |
| Frigidaire Stackable Washer and Dryer |
| Minature Refrigerator |
| Speed Queen Dryer |
| Whirlpool Corp Refrigerator |
| Whirlpool Washer |
File details come from the government source that posted it. Updated .