Attachment 2 - Statement of Work SOW 03 Aug 23.pdf

Solicitation No.: FA483023Q0107 Contract No.: FA483023XXXX Contract Title: Studio Photography Services

23 Wing Public Affairs

Studio Photography Services

STATEMENT OF WORK (SOW)

Current as of:

03 August 2023

23d Contracting Squadron Moody Air Force Base, Georgia

Contract Title: Studio Photography Services

TABLE OF CONTENTS

Paragraph Title Page

1.0 DESCRIPTION OF SERVICES 4

1.1 General

Scope Public Affairs (PA) Photographer Qualifications/Experience Vacancies Period of Performance

1.2 1.3 1.4 1.5 1.6

2.0 INSPECTION SUMMARY 6

3.0 GOVERNMENT FURNISHED PROPERTY AND

SERVICES

3.1 Services

3.2 Facilities

3.3 Equipment

3.4 Materials

3.5 Publications

4.0 GENERAL INFORMATION 7

4.1 Contract Organization

4.2 Pass and Identification Requirements

4.3 Required Training

4.4 Contractor Registration of Vehicles on Moody AFB

4.5 Contractor Identification, Dress and Appearance

4.6 Physical Security

4.7 Employment of Government Employees

4.8 Hours of Operation

4.9 Federal Holidays

4.10 Records Management

4.11 Usage Rights

5.0 CONTRACTOR PERSONNEL AND QUALITY

CONTROL

5.1 Listing of Employees

5.2 Contractor Personnel

5.3 Re-Performance of Service

6.0 MOODY AFB STANDARD OPERATING

PROCEDURES 10

Contract Title: Studio Photography Services

6.1 Utilities

6.2 Communications

6.3 Local Area Networking (LAN) Contractor Use

6.4 Base Refuse Collection

6.5 Base Emergency Medical Treatment Service

6.6 Security Forces

7.0 APPENDICES 12

7.1 Appendix A: Definitions

Solicitation No.: FA4830XXXXXX Contract No.: FA4830 Contract Title: Studio Photography Services

1. DESCRIPTION OF SERVICES. Part of the mission of the 23rd Wing Public Affairs Office is to provide visual information support and customer service for the 23rd Wing which includes full body photographs, head and shoulders photographs, passport and visa application photographs, and relevant customer service support photography in a studio setting. The objective of this Statement of Work (SOW) is to obtain the necessary photographic and administrative non-personal support services for studio and passport photography, scheduling, and tracking of photographic support.

1.1 General. The Contractor shall adhere to all applicable laws; federal, state, and local, Department of Defense Instructions, 23rd Wing policies, and directives governing Public Affairs to include Air Force Instruction (AFI) 35-101 and Air Force Manual (AFMAN) 35-101. Studio hours will be on Tuesdays 7:30 a.m.

through 11:30 a.m. and on Thursdays from 12:30 p.m. through 4:30 p.m.

1.2 Scope. The scope of this position includes the following:

1.2.1 Basic Camera Knowledge and Use

1.2.2 Computer Photo-Editing Software

1.2.3 Telephone Use and Communication

1.2.4 Web-based Applications Use

1.2.5 Work Product Tracking

1.2.6 Printing Studio and Customer Service Photographs

1.3 Public Affairs (PA) Photographer. The Contractor shall:

1.3.1 Complete the studio shoot, review images, make appropriate corrections to the images, produce the requested products, and deliver the products to the customer within a 30-minute appointment timeframe.

1.3.2 Outside of scheduled appointments, provide customer service studio services to customers on a walk-in basis.

1.3.3 Complete training requirements. Attend Government mandated as required.

Some military-related training may be required (such as information assurance and computer use training). Annual mandatory computer-based training (not limited to the following) will include Cyber Awareness Challenge, Force Protection, DoD Combating Trafficking in Persons (CTIP) General Awareness Course, and Sexual Assault Prevention and Response Training.

1.3.4 Report any damage to Government-furnished equipment and studio facilities.

1.3.5 Ensure custodial work is performed and that the studio area assigned to the

Contractor presents a clean, professional appearance according to Air Force standards. Custodial duties can include organization and proper storage of studio equipment and personal and company property.

1.3.6 The Contractor will use AF Form 833 to receive and track all work request received by contract personnel. File complete, accurate, and legible paperwork.

1.3.7 Review each photograph and printing request to ensure the work is for official purposes only and to ensure the customer has signed the work order for validity.

1.3.8 Ensure all customers accepting products and services sign in section 26, Accepter Information; of the AF Form 833.

1.3.9 Use the Government-provided work order database system.

1.3.10 E-mail digital copies of studio photography to customers.

1.3.11 Ensure all photograph products delivered to customers will be clear, sharply focused, properly exposed, and free from surface defects such as dust streaks and spots.

1.3.12 Not be under the effects of alcohol, drugs, or any other incapacitating agents during studio times listed in para. 1.1.

1.4 Qualifications/Experience.

1.4.1 Knowledge:

1.4.1.1 Photography terminology and camera use. The Contractor shall have no less than three (3) months experience using professional camera equipment to include adjusting settings (including but not limited to modes, shutter speed, ISO, F-Stop, photo quality and type, and white balance).

1.4.1.2 Adobe Photoshop and Bridge basic editing. The Contractor shall be knowledgeable of both software programs and shall be able to manipulate brightness, contrast, levels, color balance, exposure, highlights, and shadows to reflect an accurate depiction of a service member in a professional studio setting.

1.4.2 Education: For entry into this position, completion of high school or general educational development equivalency is mandatory.

1.5 Vacancies. If a vacancy occurs, the Contractor is expected to provide a suitable replacement within 15 days after notification.

1.6 Period of Performance. The period of performance shall be for one (1) base period of twelve (12) months and four (4) twelve (12) month option years. The Period of Performance reads as follows:

Base Year: 14 September 2023 – 13 September 2024 Option 1:

Option 2:

Option 3:

Option 4:

14 September 2024 – 13 September 2025 14 September 2025 – 13 September 2026 14 September 2026 – 13 September 2027 14 September 2027 – 13 September 2028

2. INSPECTION SUMMARY.

Performance Objective

PWS/SOW

Paragraph

Performance Threshold

Frequency

Complete timely studio appointments 1.3.1

Completes studio photography appointments within 30 minutes

Periodic Inspection and/or Customer Complaint/Feedback

Monthly

Accomplish accurate and complete AF Form 833 work orders

1.3.6 95% of AF Form 833 work orders inspected are in compliance with the PWS

Periodic Inspection and/or Customer Complaint/Feedback

Monthly

Provide photographs that meet standards outlined in the SOW

1.3.11 95% of inspected photographs are in compliance with the PWS

Periodic Inspection and/or Customer Complaint/Feedback

Monthly

3. GOVERNMENT FURNISHED PROPERTY AND SERVICES.

3.1 Services. N/A

3.2 Facilities. The Government will furnish the following: desk, studio area, and restroom at Building 115. Outside of contracted studio hours, the area will be in use by 23rd Wing Public Affairs.

3.3 Equipment. The Government will furnish the following: Nikon D5 camera body with 24-70mm lens, editing computer with photograph editing software, photograph printer and supplies, and studio equipment. Outside of contracted studio hours, the equipment will be in use by 23rd Wing Public Affairs.

3.4 Materials. The Government will provide Standard Operating Procedures and Policies.

3.5 Publications. Basic publications and forms that apply to the SOW are listed on the following table. The Contractor will comply with the most recent versions of each

1388244379C Highlight publication/form:

Publications No. Title AFI 35-101 Public Affairs Operations AFMAN 35-101 Public Affairs Procedures AF Form 833 Multimedia Work Order

4. GENERAL INFORMATION.

4.1 Contract Organization. 23d Contracting Squadron, Moody AFB, GA

4.2 Pass and Identification. Pass and identification items, required for contract performance, shall be obtained for Contractor personnel.

4.2.1 The Contractor shall obtain personnel pass application forms from the Contracting Office’s Contract Administrator. The Contractor employee shall complete and carry the forms to the Security Forces, Pass and Registration Office. The Government Point of Contact (POC) will provide a base pass for new employees.

4.3 Required Training. AT Level 1 Training for Contractors: DAFI 31-145-O published 14 November 2022 states 100% of Contractors will complete AT Level I (Antiterrorism Awareness) within 30 days of requiring access, and annually thereafter (https://jko.jten.mil/courses/AT-level1/launch.html) by all Contractor personnel to whom commanders have granted access to their fenced installations or separate facilities. This is also a federal law under 48 CFR § 252-204-7004 that all Contractors that work on federally funded projects will have this training. The new DAFI states the following:

Contracting Squadron (CONS) Commanders:

(1) Coordinate performance work statement (PWS)/statement of work

(SOW) and modifications with the installation Antiterrorism Officer/Antiterrorism Program Manager (ATO/ATPM) to ensure AT considerations and measures are included in all applicable contracts and that all AT standards are in compliance. (T-1).

(2) Coordinate with the installation ATO/ATPM to ensure Level I - AT Awareness Training is completed by all Contractors within 30 days of requiring access, and annually thereafter. (T-3). Coordination for training should be done by the requiring unit after contract award.

(3) Work with ATO/ATPM to coordinate AT-specific contracting measures for inclusion in the installation‘s AT Plan. (T-2).

(4) Coordinate necessary background investigations for Contractors with the installation information protection office and work with the ATO/ATPM to develop mitigation measures that limit the potential for terrorist and insider threats posed by Contractors while on the installation. (T-1) https://jko.jten.mil/courses/AT-level1/launch.html)

(5) Incorporate required AT clauses, related supplements, and local AT measures as part of requirements for DoD contracts, as described in Standard 18. (T-0)

4.4 Contractor Registration of Vehicles on Moody AFB. All Contractor or Contractor employees’ vehicles used for the performance of this contract shall comply with all local, state and federal regulations. Additionally, any pass shall be surrendered to Security Forces upon demand to positively identify a person’s need to be on Moody AFB.

4.5 Contractor Identification, Dress and Appearance. The Contractor shall adhere to DoD hygiene guidelines and wear business-casual attire.

4.6 Physical Security. The Contractor shall be responsible for safeguarding all Government property provided for Contractor use. Government property furnished for this contract will return to Room 116 of Bldg. 115 upon completion of the studio workday.

4.7 Employment of Government Employees. The Contractor shall not employ any person who is an employee of the United States Government if the employment of that person would create a conflict of interest. The Contractor shall not employ any person who is an employee of the Department of Defense (DoD), either military or civilian, unless such person seeks and receives approval in accordance with Title 5, USC, Section 5536, DoD 5500-7-R (1993), as amended, and service directives.

4.8 Hours of Operation. Standard Duty Hours. The Contractor shall maintain services 365 days of the year during the hours listed in para. 1.1.

4.9 Federal Holidays. The Contractor shall observe Federal holidays and family days under the established contract when Contractor performance begins on a Government installation. Normally, the eleven (11) federal Government holidays are observed in the United States. Some Contractor personnel policies and labor agreements provide for observing different holidays than observed by the Government.

4.9.1 On workdays that have been declared “family days,” the Base may be minimally manned with many offices and facilities closed. The Contractor shall not provide support during family days.

4.9.2 Holiday Services. Services will be provided during holidays.

4.9.3 Base down days and/or goal days. The Contractor shall not provide support during base down days and/or goal days.

4.9.4 Base Closures. The Contractor shall not provide service during base closures.

4.10 Records Management.

4.10.1 All records, files, and documents, regardless of media (e.g., paper, electronic, etc.), as described in this SOW, which are the responsibility of the Contractor are the property of the Government and shall remain so upon termination or completion of the contract.

4.10.2 The Contractor shall keep these item(s) current and maintain and dispose of them in accordance with the requirements established in AFI 33-322, Records Management Program.

4.11 Usage Rights. The USAF shall have unlimited usage rights for all photographs delivered under this contract. The Contractor shall not use or distribute the photographs for any commercial purpose without the express written consent of the

USAF.

5. CONTRACTOR PERSONNEL AND QUALITY CONTROL.

5.1 Listing of Employees. The Contractor shall maintain and provide to the CO/Government Point of Contact (POC) a current listing of employees. The list shall include the employee's name, social security number, and type of investigation if contract work involves unescorted entry to Air Force restricted areas or other sensitive areas designated by the Installation Commander. An updated listing shall be provided when an employee's status or information changes.

5.2 Contractor Personnel.

5.2.1 All employees performing services shall be able to read, write, speak, and understand English.

5.2.2 Contractor Employees. The CO may restrict the employment under the contract of any Contractor employee, or prospective contract employee, who is identified as a potential threat to the health, safety, security, general well-being or operational mission of the installation and its population.

5.2.3 Contract personnel shall present a neat and professional appearance.

5.2.4 The Contractor shall not employ any person who is an employee of the United States Government if the employment of that person could create a conflict of interest, nor shall the Contractor employ any person who is an employee of the Department of the Air Force, either military or civilian, unless such person seeks and receives approval in accordance with DOD 5500.7-R Joint Ethics Regulation (JER), Chapter 2. In addition, the Contractor shall not employ any person who is an employee of the Department of the Air Force if such employment would be contrary to the policies contained in AFI 64-106, Air Force Industrial Labor Relations

Activities, para. 3.

5.2.5 The Contractor is cautioned that off-duty active military personnel hired under this contract may be subject to permanent change of station (PCS), change in duty hours, or deployment. Military Reservists and National Guard members may be subject to recall or active duty. The abrupt absence of these personnel could adversely affect the Contractor’s ability to perform. Their absence at any time shall not constitute an excuse for nonperformance under this contract.

5.3 Re-Performance of Service. When service performed does not conform to contract requirements as stated in Section 1 of this SOW, the Contractor shall re-perform the service in conformity with the contract specifications at no additional cost to the Government. Re-performance of the service(s) shall commence immediately upon notification by the POC, and the Contractor shall have a sufficient workforce dedicated to ensure corrections are accomplished by noon the next day without degradation to standard services. If repair/replacement or re-performance will not correct the defect(s) or is not possible, the Government may seek an equitable price reduction or an adequate consideration for acceptance of nonconforming supplies or services.

6. MOODY AFB STANDARD OPERATING PROCEDURES.

6.1 Utilities. The Government will furnish reasonable amounts of utilities to include electricity, water, sewage, and heating. The Contractor shall exercise responsible use of all utilities.

6.2 Communications. The use of Government-supplied telephones is provided solely for official Government business and shall not be used to transact personal business by Contractor or their employees. The Contractor shall contact the Government Point of Contact (POC) for repair service. The Government will not be responsible for charges for long distance telephone calls made or accepted by Contractor personnel for unofficial purposes. Telephone services will be subject to the standard monitoring requirements of the Government telephone network.

6.3 Local Area Networking (LAN) Contractor Use. The Contractor is required to use the computer systems that are standard for the support of this contract. All software and hardware, passwords/access to military internet/e-mail and applicable databases will be available within the scope of this contract. The Contractor shall comply with local, Air Force, and DoD policies concerning Information Management and Information Technology applications and connectivity to military systems.

6.4 Base Refuse Collection. The Contractor may use the Base existing dumpsters for official duty refuse only. All paperwork produced on Moody AFB must be shred and recycled when disposed of according to base-wide 100% shred policy.

6.5 Base Emergency Medical Treatment Service. The 23d Medical Group, Moody AFB will provide emergency (cases where loss of life, limb, sight or hearing is possible) medical services, if required, on a reimbursable basis. The Contractor shall be responsible to reimburse the Government.

6.6 Security Forces.

6.6.1 Traffic Laws. The Contractor and its employees shall comply with base speed limits and other traffic laws.

6.6.2 Weapons, Firearms, and Ammunition. Contractor employees are prohibited from possessing weapons, firearms, or ammunition, on themselves or within their Contractor-owned or privately-owned vehicle while on Moody AFB, GA.

7. APPENDICES (DEFINITIONS, GFP LISTINGS, WORKLOAD DATA, MAPS,

ETC.)

7.1 Appendix A: Definitions

7.1 APPENDIX A - DEFINITIONS

Contracting Officer (CO). The only person who can bind, limited to the extent of the authority delegated by the head of the agency, through a warrant or certificate of appointment. The CO enters into, administers, or terminates contracts and makes related determinations and findings.

Government Point of Contact (POC). Government employee, military or civilian, who serves as the liaison between the Contractor and the Contracting Squadron.

Performance Objective. The outcome associated with successful contract performance in a specific area. This is a critical success factor in achieving the organization’s mission, vision and strategy which, if not achieved, would likely result in a significant decrease in customer satisfaction or risk mission failure. Obtaining multi-services/sub- services performed at a certain measurable standard and consistently ensures success in achieving the objectives critical to the mission.

Performance Threshold. The minimum performance level/standard of a performance objective required by the Government.

Statement of Work (SOW). Position description and responsibilities.