Past_Performance_Questionnaire_(Atch_2).docx

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Contractor Operated Civil Engineer Supply Store (COCESS)
Solicitation number
FA4809-12-R-0008
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ATTACHMENT 2 Past Performance Questionnaire

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FA4809-12-R-0008

PAST PERFORMANCE QUESTIONNAIRE

The below-named contractor/offeror is being considered for award of a contract for Contractor-Operated Civil Engineer Supply Store (COCESS) at Seymour Johnson AFB, NC. A primary consideration in our selection process is the contractor’s history of performance of similar efforts. Please make every effort to be thorough in your answers/comments. Completed questionnaires can be returned via mail, fax or email to the following:

MAIL: 4th Contracting Squadron
1600 Wright Brothers Ave Bldg 3010
Attn: Kristine Baldwin
Seymour Johnson AFB, NC 27531
Phone:919-722-7145
FAX: 919-722-5414
EMAIL: kristine.baldwin@seymourjohnson.af.mil

A. GENERAL INFORMATION

Offeror’s Name:_______________________________________________________________________________

Address:_______________________________________________________________________________

Telephone Number:________________________ Point of Contact:______________________________________

B. RESPONDENT INFORMATION

Name:_____________________________________ Title:_____________________________________________

Organization & Address:_________________________________________________________________________

Telephone: ___________________ FAX:__________________ Email:___________________________________

C. CONTRACT INFORMATION

Contract Title:_________________________________________________________________________________ Period of Performance:__________________________ Contract Number:_________________________________ Total contract value, including all modifications and options:____________________________________________ Annual contract expenditures:_____________________________________________________________________ Total occupied square footage of facilities supported:__________________________________________________ Number of separate and distinct commodities provided under contract:_____________________________________ Description of contract effort:_____________________________________________________________________

(Include whether the effort supported a multi craft facility maintenance operation providing building supplies, repair parts and system components to carpenters, electricians, heating, ventilation and air conditioning mechanics, plumbers, and entomologists)

D. PERFORMANCE INFORMATION

The Air Force will use your survey responses to determine the level of confidence, based on the offeror’s past performance record, concerning the offeror’s ability to successfully perform our requirement in accordance with the contract. Please assign the following performance level codes to each of the questioned areas listed below based on the contractor’s performance at your organization or installation. The confidence codes selected will indicate the performance in each area.

RESPONDENT WILL NOT FURNISH ANY PAST PERFORMANCE INFORMATION TO OFFEROR SUBMITTING A PROPOSAL FOR THIS SOLICITATION.

Please indicate your satisfaction with the contractor’s performance by circling the appropriate code using the scale provided to the right of each question. This scale is defined as follows:

CODE
PERFORMANCE LEVEL
S
SATISFACTORY – The contractor’s performance meets contractual requirements. The contractual performance contained some minor problems for which corrective actions taken by the contractor appear or was satisfactory.
US
UNSATISFACTORY – Performance does not meet most contractual requirements and recovery is not likely in a timely manner. The contractual performance contains serious problem(s) for which the contractor’s corrective actions appear or were ineffective.
N/A
NOT APPLICABLE - Unable to provide a score.

Please provide detailed narrative comments to support your ratings. At a minimum, please discuss each response for which you indicated US (Unsatisfactory) in response to the questions below (use additional sheets, if necessary) and any performance problems, the contractor’s solutions, and if the solution resolved the problem.

E. PERFORMANCE EVALUATION AREAS

Please use the above ratings and their assigned definitions to describe the offeror’s performance in the following areas:

1. Contractor’s ability to provide user access to the system via a web browser without requiring client software
S
US
N/A
2. Contractor’s ability to track orders and receive status of orders
S
US
N/A
3. Contractor’s ability to perform a search using a generic description or keyword for items listed in the catalogs
S
US
N/A
4. Overall contract compliance in providing the correct commodity items on time and at a fair and reasonable price
S
US
N/A
5. Contractor maintained acceptable level of stock items for immediate issue/purchase
S
US
N/A
6. Contractor provided on-time delivery within original delivery date
S
US
N/A
7. Contractor’s overall quality of customer service
S
US
N/A
8. Contractor’s willingness and effectiveness in correcting identified deficiencies
S
US
N/A
9. Overall quality of service
S
US
N/A
10. Contractor met all applicable environmental requirements
S
US
N/A
11. Contractor provided experienced managers and supervisors with technical and administrative abilities to meet contract requirements
S
US
N/A
12. Contractor effectively managed materials requirements: (i.e. maintained adequate stock levels)
S
US
N/A
13. Contractor maintained records/reported data
S
US
N/A
14. Contractor’s overall management and responsiveness
S
US
N/A
15. Contractor provided quality training on use of tools.
S
US
N/A

COMMENTS/REMARKS_____________________________________________________________________

1. If a government contract, did the contractor receive any Contract Discrepancy Reports, Letters of Concern, or Cure Notices?_____________ If yes, please describe:

2. If given the opportunity, would you award another contract to this contractor?_______

Please explain response below:

3. How would you rate the contractor’s overall performance: S (Satisfactory) US (Unsatisfactory)

Signature of Respondent___________________________________ Date____________

Job Title:________________________________________________________________

Thank you for taking the time to complete this questionnaire.

LEGEND OF TERMS

OFFEROR: The contractor for which past performance is being evaluated

SOLICITATION NUMBER: The procurement document number the government uses to identify a specific Request for Proposal (RFP)

RESPONDENT: The person and/or organization evaluating past performance

CONTRACT NUMBER: If the offeror had a contract or purchase order with your company/firm, the identifying contract number associated with awarded contract/purchase order

CONTRACT TITLE: Project title of work performed

CONTRACT VALUE: Contract/purchase order total dollar value, including all modifications and options

BRIEF DESCRIPTION OF WORK: Describe type of work being performed, to include whether the effort supported a multi craft facility maintenance operation providing building supplies, repair parts and system components to carpenters, electricians, heating, ventilation and air conditioning mechanics, plumbers, and entomologists.

Attachment 2

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