FA462526Q1038 Vendor Questions and Answers Part II - 12Aug26.xlsx
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- Attached to
- Dorm Internet Services at Whiteman AFB
- Solicitation number
- FA462526Q1038
About this file
This file is a vendor questions and answers document (Part II) for Air Force Solicitation FA462526Q1038 concerning Dorm Internet Services at Whiteman AFB, Missouri. The document addresses additional technical and administrative inquiries submitted by potential offerors during the RFQ process, providing clarifications to support bid preparation. This Q&A document was issued as part of Amendment 0004 on August 12, 2026, and supplements Part I of the vendor questions and answers released earlier. The responses provided herein address questions related to the Performance Work Statement (PWS), evaluation criteria, technical specifications, and contractual requirements for the dorm internet services procurement.
The RFQ seeks commercial internet services for dormitory facilities at Whiteman AFB with a base year (September 1, 2026 through August 31, 2027) and four option years extending through August 31, 2031. This is a non-set-aside procurement under NAICS code 517111 (Wired Telecommunications Carriers) with a 1,500-employee size standard. The original closing date was extended multiple times, with the final deadline established at August 21, 2026 at 2:00 PM Central Time. The solicitation explicitly prohibits the use of any products or services from Anthropic, PBC, and its affiliates, per Department of the Air Force Chief Information Officer directive. Offerors were required to review all Part II Q&A responses, as some previously provided answers were updated due to revisions made to the PWS.
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Sheet1
| Question # | Vendor Question | Government Answer |
| 1 | Is this a brand new contract OR is (was) there an incumbent performing these services. If not brand new, could you please provide the current / previous contract number? | Although this is a new 5-year service contract requirement, there are existing agreements with Spectrum and BOINGO for wifi in the common areas and the availabity of user-paid services per room. |
| 2 | Would the government be able to send copies of the as-built drawings for Blogs 1551, 1552, 1556, 1559, 1560, 1561 identifying TR Rooms/Closet (IDF’s and MDF’s). This will allow our engineering team to perform predictive heat maps prior to the site visit to determine adequate coverage and cable pathways per the requirements in the PWS. | All available as-built drawings have been added as a single attachments via this amendment. |
| 3 | The Solicitation announcement “ 26-Q-1038 Dorm Internet Combo Final” calls for a commercial product and offer. As such, will the government remove the requirement in attachment 5 requesting CMMC certification as not applicable to commercial off the shelf offers or clarify why CMMC is a requirement for a commercial solution. | The request to remove CMMC certification requirements is denied. While CMMC requirements do not apply to Commercial Off-The-Shelf (COTS) items, this acquisition is for both COTS items and a 5-year service contract, and the service does not meet the definition of a COTS item. Under RFO 2.101, the definition of a COTS item explicitly applies to supplies and does not include services. |
| 4 | The Performance Work Statement cites in section 1.3 (page 3) that the scope of work includes “…providing the network infrastructure, managing the service and providing technical support to all residents.” Can the Government clarify “technical support the residents” Does technical support to residents extend to providing direct support to residents or direct support the base IT or the local telecommunications unit and not residents in individual rooms? | Yes, following the installation, residents and ADLs require the ability to contact the service provider directly for technical support for their individual rooms. See PWS para 2.3.1. |
| 5 | The Performance Work Statement cites in section 2.1.5 that dedicated IP addressing extends to each room. Can the Government clarify if a cost competitive, and technically efficient solution of providing a centralized scalable approach where wireless access points provide coverage to individual rooms is acceptable and modify the section 2.1.5 of the Performance Work Statement | Revised PWS has been incorporated, removing the requirement for dedicated IP addresses to each room. |
| 6 | The Performance Work Statement cites in section 2.1.1 cites “ the internet service shall meet a minimum benchmark of 100Mbps download and 20Mbps upload speed per user. Can the government clarify if this is per user or per device. If per user, then the Government will need to provide an estimated minimum and maximum number of users for to design a solution. | The PWS has been revised to remove the "per user" requirement. Please refer to the revised PWS 2.1.1. |
| 7 | The Performance Work Statement in section 3.3, Reporting, cites “contractor shall provide monthly performance reports. Can the government clarify if a self-subscription customer portal solution where the customer can generate as needed reports is acceptable and modify section 3.3 to include report delivery method. | Per PWS, 3.3, reports are to be provided to the COR. There is no requirement for a specific delivery method. |
| 8 | Request clarification to Performance Work Statement section 4.2 Data and Device Policy. The contractor understands the personal devices are not subject to DoW device policies and that a commercial solution is requested. Does the Government intend for DoW - issued portable devices to be able to access to contractor provided commercial solution? | Yes, Department of War (DoW)-issued devices may utilize a secondary network for access. |
| 9 | Performance Work Statement section 3.4. Quarterly Function Team Reviews. Can the government clarify and confirm if the team reviews are pre and post activation, supported throughout the entire 60 month period of performance and provide examples of data points, meeting outcomes and expectations. | The quarterly functional team reviews will occur post-activation throughout the entire 5-year/60-month contract period to ensure open communication, review overall program status, and proactively address any issues or concerns per PWS Technical Exhibit I, section 3.4. For progress meetings pre-activation, these will be conducted bi-weekly throughout the installation and testing phase per PWS Technical Exhibit I, section 2.2.7. |
| 10 | Can the Government clarify submission instructions for the document “Atch 4-26Q1038_ Dorm Internet_Past Performance Questionnaire.pdf” | Completed Attachment 4 Past Performance Questionnaires must be submitted by the offeror's past performance customer via email directly to MSgt Victor Camacho and Amanda Fragoso, as stated in Attachment 4. Past Performance Questionnaires must be received by the RFQ due date/time. COMBO has been updated to reflect PPQ due date/time requirements. |
| 11 | Can the government provide the name and contract number of the current/incumbent provider(s) of internet and managed Wi-Fi service in dormitory buildings 1551, 1552, 1556, 1559, 1560, and 1561. | Although this is a new 5-year service contract requirement, there are existing agreements with Spectrum and BOINGO for wifi in the common areas and the availabity of user-paid services per room. |
| 12 | Will the incumbent provider(s) be required to remove their equipment, or will any in-place equipment, cabling, or head-end be made available to the awardee? If removed, who is responsible for removal and when? | This is a new, five-year requirement to provide internet service for all dormitory rooms, with no incumbent contractor. Any in place equipment/cabling is for common area use only. |
| 13 | PWS 2.1.3 directs use of existing infrastructure to the greatest extent practicable. May the awardee reuse the existing structured cabling (Cat5e/Cat6) and riser/backbone cabling observed in the buildings. | Yes, awardee may only use existing government infrastructure with prior coordination and none belonging to any vendor entity. Revised PWS has updated wording in 2.1.3. |
| 14 | Are existing horizontal cable runs (Cat6 or coax) in place to each individual resident room, or only to common areas / IDF closets? Is there fiber available for use between each building to the main demarc location where Internet is provided to the base | Yes there is cable availability, but modification of existing infrastructure is not authorized without coordination. Yes, fiber is available but modification is not authorized without coordination. |
| 15 | Is existing conduit, cable tray, J-hook, and riser pathway available between the building demarc/MDF, the IDF/telecom closets, and resident rooms, and may the awardee use these pathways for new cabling and access-point home runs? | Yes, there is existing availability, but modification of existing infrastructure is not authorized without coordination. Vendors should verify current conditions. Modifications are available as outlined in the added TAB K attachment. |
| 16 | The site visit revealed populated network racks, switches, and patch panels in the telecom rooms. Are these Government-owned and available for awardee use, or incumbent-owned and to be removed? | Contractors can utilize communication equipment rooms but are not authorized to use existing network racks. |
| 17 | Please provide the complete street address for each of the six dormitories: 1551, 1552, 1556, 1559, 1560, and 1561. The solicitation references both 660 Tenth Street and a service location of 770 Mitchell Avenue — please confirm the correct performance/delivery addresses. | Bldg 1552- Atlantis Hall- 770 Mitchell Avenue, Whiteman AFB, MO 65305 Bldg 1556- Columbia Hall- 780 Mitchell Avenue, Whiteman AFB, MO 65305 Bldg 1561- Discovery Hall- 789 Mitchell Avenue, Whiteman AFB, MO 65305 Bldg 1559- Endeavor Hall- 1559 Mitchell Avenue, Whiteman AFB, MO 65305 Bldg 1560- Challenger Hall- 840 Vandenberg Avenue, Whiteman AFB, MO 65305 Bldg 1551- Enterprise Hall- 770 Mitchell Avenue, Whiteman AFB, MO 65305 |
| 18 | Can the government provide the address of the commercial internet demarcation point at which broadband enters Whiteman AFB. | 413 4th St, WAFB, MO 65305 |
| 19 | Will the Government provide current as-built drawings, floor plans, riser diagrams, and structured-cabling drawings for all six dormitories? | All available as-built drawings have been added as a single attachments via this amendment. |
| 20 | DFARS 252.204-7025 requires a current CMMC status at the level specified at time of award. What CMMC level (and assessment type — self vs. certified) is required, and must it be reflected in SPRS before quote submission or only before award? | The required CMMC level is "CMMC Level 1 (Self)" as stated in clause 252.204-7025 within Attachment 5 Provisions and Clauses. Due to the requirement of Level 1 (Self), a third-party assessment is not required. CMMC Level 1 (Self) certification is required prior to contract award (to include any subcontractors). |
| 21 | For the Government-branded captive portal, content filtering, and Terms of Service / AUP, will the Government provide the branding assets, approved ToS/AUP text, and the content-filtering policy/standard the contractor must enforce? | Yes, the Government will provide the required text and branding for the landing page at time of award. |
| 22 | Do you have any existing Wi-Fi network infrastructure in the buildings for Dorm Internet Services, or does this require all new infrastructure installation including CAT-6 cable run? | Refer to inquiries 14 / 15. |
| 23 | Are the government networks existing in the same buildings that are not part of this solicitation, what are the infrastructure, do or would it share IT room with the Dorm Internet Services network in this request? | The networks exist in the same buildings. Refer to inquiries 14 and 15 for further details. |
| 24 | Is this solicitation to build a government network then create a Captive Portal for dormitory use? | No, the resulting network will not be a government network. |
| 25 | Can you share floor plans, dimensions and square footage of the buildings. | All available as-built drawings have been added as a single attachment via this amendment. |
| 26 | Are the buildings already Fiber or Ethernet linked together, which has the demarcation point for circuit drop, would you require any new fiber-optic cable run, what are the distances apart from one building to the other? | The buildings have fiber optics which are home to an Information Transfer Building (ITB). Availability and utilization of these strands is possible on the basis of availability and with the caveat that official needs preempt all other requirements. Contractors were given the opportunity to measure distances at the site visit. |
| 27 | How many networks (SSIDs) are expected on the Wi-Fi network Dorm Internet Services? | The intent is to give access to residents & resident IoTs, and a dorm guest network. Vendors may propose the best SSID fit for the Government's need. |
| 28 | Please would you share if there exists network contract and contract number for this location? | This is a new, five-year requirement to provide internet service for all dormitory rooms, with no incumbent contractor. |
| 29 | Do you have any ISP company that is preferred provider for Internet services for the Base or is it optional to contractors? | The government does not specify a preferred ISP company provider. |
| 30 | Would there be any requirement for wired Ethernet ports in the buildings? | Wired ethernet ports are not a requirement. Vendors should offer the most cost effective approach. |
| 31 | Do you have any desirable brand (OEM) equipment for this network? | No, The Government does not mandate a specific OEM brand for this network. Contractors may propose any commercial-off-the-shelf (COTS) equipment, provided it meets all technical, functional, and performance requirements outlined in the PWS, is fully TAA-compliant (Trade Agreements Act), and is approved for use on DoD networks. |
| 32 | Does the U.S. Government hold title to the cabling, cabinets, and network equipment currently installed throughout the six dormitory buildings, or does that infrastructure remain the property of the incumbent contractor? If incumbent-owned, will it be removed prior to contract award, or may it remain in place for potential reuse by the new contractor? | Some of the installed infrastructure is government-owned and labeled accordingly. The remainder is owned by Spectrum and Boingo. |
| 33 | PWS Section 2.1.3 directs contractors to utilize existing infrastructure to the greatest extent practicable. Given that site observations indicated existing conduits are at or near full capacity, will the government authorize core drilling or new conduit installation as part of this contract? Are any base-level permits or approval processes (e.g., 509 CES coordination) required for structural modifications? | Yes. |
| 34 | Is there currently any fiber optic connectivity to or between the six dormitory buildings (1551, 1552, 1556, 1559, 1560, 1561), or is all existing infrastructure coaxial? If no fiber is present, is the contractor expected to install inter-building fiber as part of this contract? | Yes, as stated in inquiry 26, buildings have fiber optics which are home to an Information Transfer Building (ITB). Availability and utilization of these strands is possible on the basis of availability and with the caveat that official needs preempt all other requirements. Interested vendors are required to meet the intent of this requirement. |
| 35 | Will the government make available building floorplans, as-built drawings, or wiring diagrams for the six dormitory buildings? This includes both architectural drawings needed for wireless network design and any existing network infrastructure documentation (conduit routing, cable runs, IDF locations). If these are not available from the government, will the incumbent contractor be required to provide as-built network documentation as part of the contract transition? | All available as-built drawings have been added as a single attachment via this amendment. |
| 36 | The solicitation incorporates FAR 52.225-1, Buy American – Supplies. Does this clause apply to all networking hardware proposed under this contract, including wireless access points, switches, routers, and structured cabling components? Are products that are compliant with the Trade Agreements Act (TAA) — manufactured in a designated country — acceptable as an alternative to domestically manufactured products? Are any waivers or exceptions available? | Yes, 52.225-1 is fully incorporated and applies to all proposed equipment. All submissions will be reviewed for compliance prior to award. No waivers or exceptions are available. Any requested exception must be submitted with the quote and is subject to Contracting Officer approval. |
| 37 | Are there any DoD, Air Force, or AFCEC Approved Products Lists (APL), cybersecurity hardware restrictions, or prohibited vendor lists that proposed networking equipment must comply with? The solicitation references DFARS 252.240-91 security prohibitions — does this restriction impact any commonly used networking equipment brands or product lines we should be aware of? | Please see full wording of RFO 52.240-91 at acquisition.gov via this link for a list of prohibited brands: https://www.acquisition.gov/far-overhaul/far-part-deviation-guide/far-overhaul-part-52#FAR_52_240_91 |
| 38 | The PWS requires a captive portal customized with Department of War (DoW) and/or Whiteman AFB branding (Section 2.1.4.2). Will the government provide approved branding assets, an approved Terms of Service, and an Acceptable Use Policy for the contractor to use? If these are contractor-developed, what is the government review and approval process and what is the expected turnaround time? | Yes, the Government will provide the required text and branding for the landing page. |
| 39 | Is the contractor responsible for procuring and providing the internet uplink (ISP/WAN backhaul) to the dormitory campus, or will the government provide a WAN handoff point with a government-furnished internet circuit? If the contractor must procure ISP service, are there preferred or approved providers on Whiteman AFB, or any base-level restrictions that limit which ISPs can operate on the installation? | The contractor is responsible to meet all aspects of this requirement. No, there is no approved providers. Access to base is specified in the PWS and Combo. |
| 40 | What are the current conditions of the IDF/equipment rooms in each building — specifically, are they climate-controlled, and do they have sufficient power capacity and rack space to support new networking equipment? If upgrades to power or HVAC are required, is that within the contractor’s scope of work? | As noted in a previous inquiry (Item 33), it has been observed that there is insufficient rack space. Contractors can utilize communication equipment rooms but are not authorized to use existing network racks. Upgrades to power or HVAC systems are not within the scope of this contract. |
| 41 | The PWS requires dedicated IP addresses for each room (Section 2.1.5). Will the government provide IP address blocks and subnets for the contractor to implement, or is the contractor expected to procure and manage the complete IP addressing scheme, including allocation of public IP addresses if required? | Revised PWS has been incorporated, removing the requirement for dedicated IP addresses to each room. |
| 42 | PWS Section 5.3 limits facility access to 0700–1600, Monday through Friday. Given the required installation deadline of 30 September 2026 and the significant scope of work across 756 rooms in six buildings, will the government consider authorizing extended work hours or weekend access to ensure the deadline can be met? If overtime access requires formal approval, what is that process? | Access to common areas may be approved outside of normal operational hours. However, access to resident rooms should be limited to the times provided. Any such approval can be granted by the Unaccompanied Housing (UH) team. Install must start before 30 Sep 2026 but is not required to be completed by that time. Revised PWS 2.2.1 reflects the install timeline. |
| 43 | What CMMC level is required per DFARS 252.204-7025, and must it be reflected in SPRS at the time of proposal submission or only at the time of contract award? Does the government require a third-party assessment (C3PAO), or is a current self-assessment sufficient for this contract? | The required CMMC level is "CMMC Level 1 (Self)" as stated in clause 252.204-7025 within Attachment 5 Provisions and Clauses. Due to the requirement of Level 1 (Self), a third-party assessment is not required. |
| 44 | Is this contract subject to any small business subcontracting requirements? Will the government accept a prime contractor that plans to use local subcontractors for installation labor? If subcontractors will be performing work on Whiteman AFB, what base access vetting or background check process applies to subcontractor employees, and how far in advance must this process begin? | A Small Business Subcontracting Plan is not expected to be required due to the estimated total value of this acquisition. |
| 45 | Who owns the existing Boingo cabling, enclosures, wall boxes, patching, racks, and related infrastructure currently installed in the dormitories: the Government, Boingo, or another party? | The ownership of existing infrastructure is split between Spectrum and Boingo. |
| 46 | May the awarded contractor reuse existing cabling, racks, enclosures, wall boxes, fiber, coax pathways, or related infrastructure if the infrastructure passes testing and supports the PWS requirements? | Approval for the reuse of any existing infrastructure must be obtained from the respective owners (Spectrum or Boingo). |
| 47 | If reuse is allowed, what testing, labeling, documentation, or certification is required before existing cabling or infrastructure may be accepted for use? | If reuse of existing cabling is proposed, the contractor must physically test and certify 100% of the copper links to meet ANSI/TIA-568 Category 6 (or higher) standards supporting 1 Gbps throughput, and fiber links to meet Tier 1 certification. All reused links must be clearly labeled using printed, mechanical wrap-around labels on both ends in accordance with ANSI/TIA-606 standards. Prior to network turn-on, the contractor must submit formal Fluke (or equivalent) test reports and updated 'As-Built' floor plans to the Government for approval. |
| 48 | Please provide available as-builts, floor plans, room layouts, MDF/IDF/TC layouts, riser diagrams, fiber records, copper records, coax records, and pathway drawings for Buildings 1551, 1552, 1556, 1559, 1560, and 1561. We have CMMC2 Certification if necessary | All available as-built drawings have been added as a single attachment via this amendment. |
| 49 | Please identify any CUI, FCI, base-access, or cybersecurity requirements that must be met before drawings, as-builts, or infrastructure records can be released to offerors. | There are no cybersecurity requirements that must be met to release these records. As-built drawings are added as an attachment via this amendment. Specific base access and REAL ID requirements are listed within the PWS and COMBO. |
| 50 | What fiber currently serves each dormitory building, including strand count, fiber type, termination location, available spare strands, owner, and whether it may be used for this service? | See inquiry #26. |
| 51 | Is new outside plant fiber, inter-building fiber, or riser fiber required, or should offerors assume existing fiber/pathways are available unless confirmed otherwise? | See inquiry #26. |
| 52 | Is the contractor expected to provide the ISP/internet service, use a Government-provided circuit, use a Government-selected provider, or propose the ISP solution? | See inquiry #26. |
| 53 | Should each dormitory have its own ISP handoff, or may service be aggregated through a central headend/main communications location? | The Government recommends aggregation to a single ISP. |
| 54 | The PWS lists 756 total rooms. Are common areas such as lounges, net cafes, game rooms, laundry rooms, study rooms, and shared spaces included in that count, or are they in addition to the 756 rooms? | Common spaces are in addition to the 756-room count. PWS revised to incorporate Common Areas. |
| 55 | Does the Government require one wireless access point per room, one wireless access point per Airman, or a design that meets the PWS performance and coverage requirements regardless of AP count? | Vendors should provide a design that meets the requirement. |
| 56 | What is the expected maximum occupancy per room and expected number of connected devices per resident? | The maximum occupancy is 756 residents. It is expected that there will be three devices per room (e.g., TV, computer, gaming console, phone), for a total of 2,268 devices. |
| 57 | Should the 100 Mbps download and 20 Mbps upload requirement be interpreted per resident, per room, per device, or per authenticated user session? | The PWS has been revised to remove the "per user" requirement. Please refer to the revised PWS 2.1.1. The speed requirement is as stated in the PWS and UH Wifi policy guidance attachment. |
| 58 | Must coverage and speed testing pass inside each resident room with the door closed? | Yes, as resident rooms are private spaces, testing must be successful with the doors closed. |
| 59 | Are wall-mounted APs, ceiling-mounted APs, wall-plate APs, or hallway-mounted APs preferred or restricted in resident rooms and common areas? | None of the listed options are restricted. |
| 60 | Please identify the approved TC/MDF/IDF locations for each floor of each building. | See inquiry #15 and #16. |
| 61 | May offerors use existing open rack space where available? | See inquiry #16. |
| 62 | If new racks are required, please specify the required rack type, size, location, grounding, cable management, locking requirements, and installation standard. | See inquiry #16. Vendor rack specifications would be determined by the contractor to meet the needs of their proposed solution. |
| 63 | Please identify available power in each TC/MDF/IDF location, including voltage, receptacle type, circuit capacity, and available outlets. | 110 volt 15Amp wall outlets. Outlets vary room to room. No outlets in closets. |
| 64 | Are UPS systems required for network equipment? If yes, what minimum runtime is required: 5 minutes, 15 minutes, 30 minutes, or another value? | No, UPS systems are not required. |
| 65 | What cabling standard is required for new cabling, including cable category, plenum rating, cable color, labeling format, test standard, and required test documentation? | Any new cable installations need to adhere to codes and standards outlined by the AHJ in the base's added Tab K attachment. |
| 66 | Are J-hooks, cable tray, conduit, surface raceway, or another pathway method required above drop ceilings and in corridors? | See inquiry #15. |
| 67 | If existing cabling is currently lying on ceiling grid, is remediation required as part of this project, or only for newly installed cabling? | Any obvious abandoned cabling should be removed to reduce fire loading. |
| 68 | Are there restrictions for wall penetrations, floor penetrations, drilling, sleeves, firestopping, or routing cable into resident rooms? | No, however coordination is required prior to any modification to real property. Any work that is intrusive in nature must be properly patched and repaired. |
| 69 | Does any existing equipment, cabling, coax, wall box, enclosure, or rack need to be removed as part of this project? | See inquiry #15. No items need to be removed. |
| 70 | If demolition is required, should removed material be returned to the Government, left in place for another party, or disposed of by the contractor off base? | If the removal of equipment is required, the respective companies will determine whether the equipment should be returned to them or disposed of by the contractor. |
| 71 | The PWS lists installation access as 0700 to 1600, Monday through Friday, excluding federal holidays and family days. Can after-hours or weekend work be approved to reduce disruption to residents? | Access to common areas may be approved outside of normal operational hours. However, access to resident rooms should be limited to the times provided. Any such approval can be granted by the Unaccompanied Housing (UH) team. |
| 72 | Who will coordinate access to occupied resident rooms: Government staff, dorm management, or the contractor? | Dorm management will coordinate access. |
| 73 | How much advance notice is required before entering resident rooms? | A notice of two duty days is required. |
| 74 | Are there quiet hours, shift-worker sleep windows, blackout dates, exercises, or other schedule restrictions that offerors should account for? | Yes, residents on campus work various schedules. The Unaccompanied Housing (UH) Team will coordinate with residents regarding access times and communicate this schedule to the contractor. |
| 75 | Where may the contractor stage materials, receive shipments, park work vehicles, and store equipment during installation? | Storage space can be provided in each building for equipment. This will be coordinated with the Unaccompanied Housing (UH) team (e.g., storage closets). |
| 76 | Will the Government provide the required Terms of Service and Acceptable Use Policy language for the captive portal, or should the contractor propose draft language for approval? | Yes, the Government will provide the required text for the landing page. |
| 77 | Is the captive portal intended to be click-through AUP acceptance only, or is user identity verification, account creation, room validation, or resident registration required? | The captive portal should keep a detailed log of users and should include some type of identity verification. |
| 78 | How should gaming consoles, smart TVs, streaming devices, and other devices that may not support captive portal authentication be registered? | Vendors shall provide an implementation plan that accommodates this problem based on limitations of IoT and captive portals, similar to hotels and university settings. |
| 79 | The PWS requires dedicated IP addresses to each room. Does this mean a dedicated private IP/subnet per room, a public static IP per room, or another addressing method? | Revised PWS has been incorporated, removing the requirement for dedicated IP addresses to each room. |
| 80 | What content filtering categories or restrictions must be applied, and will the Government provide the required filtering policy? | Yes, the Government will provide the required filtering. |
| 81 | Are there specific logging, data retention, privacy, abuse-handling, DMCA, or cybersecurity incident reporting requirements for resident internet use? | Yes, see added attachment: UH WiFi |
| 82 | How will the Government validate the 100 Mbps download and 20 Mbps upload requirement, including test tool, test endpoint, client device type, number of tests, and pass/fail criteria? | Refer to the PWS, Technical Exhibit 1. |
| 83 | Must acceptance testing be performed in all 756 rooms and common areas, or only in Government-selected sample locations? | Yes, acceptance must be in 100% of the locations. |
| 84 | Is the 99.9% uptime SLA measured per building, per ISP circuit, per network service, per AP, or across the total service? | Per building. |
| 85 | What monthly reporting format is required for uptime, bandwidth usage, speed tests, ticket volume, outages, and corrective actions? | Per PWS, 3.3, reports are to be provided to the COR. There is no requirement for a specific delivery method. |
| 86 | Should the 24/7/365 help desk support residents directly, Government staff only, or both? | See inquiry #4. |
| 87 | Will the Government please provide a Site Visit Attendee List? | Site visit attendee list has been added as an attachment via this amendment. |
| 88 | Given the July holiday season, will the Government consider extending the due date by at least one week? | The due date was extended to 31 July. |
| 89 | Are cut sheets required as part of the proposal submission? | Cut sheets are not required but may be submitted as part of an offeror's quote. |
| 90 | How many servicemembers are housed in each room? | Each resident room is a private room, housing one service member per room. |
| 91 | What is the maximum number of concurrent users expected to connect to the network at any one time? | The maximum number of concurrent users is 756 residents. |
| 92 | Per Sections 2.1.4 and 2.1.5 of the PWS, the contractor is required to provide unique, dedicated IP addresses to each room. Since Wi-Fi networks are typically designed to allow seamless roaming between buildings and coverage areas, does the Government require users to maintain roaming capability between buildings? | Revised PWS has been incorporated, removing the requirement for dedicated IP addresses to each room. Roaming is not required. |
| 93 | Can the Government provide building floor plans identifying the desired wireless coverage areas? | All available as-built drawings have been added as a single attachments via this amendment. |
| 94 | Are there specific wireless coverage requirements for common areas, resident rooms, administrative offices, and outdoor spaces? | Yes, the same requirement of 100 Mbps download and 20 Mbps upload applies to all areas. |
| 95 | Can the Government identify the locations of the MDFs and IDFs within each building where Wi-Fi equipment may be installed? | All available as-built drawings have been added as a single attachments via this amendment. |
| 96 | Are current site drawings, floor plans, and utility maps available for review? | All available as-built drawings have been added as a single attachments via this amendment. |
| 97 | May the contractor co-locate equipment within existing MDFs, IDFs, or telecommunications rooms, and is adequate power available? If existing rack space is unavailable, does the Government prefer wall-mounted or free-standing equipment racks? | See inquiry #16. |
| 98 | Is sufficient space available within risers and cable trays for cable distribution throughout the buildings and between floors? | See inquiry #16. |
| 99 | Are there existing conduit pathways between buildings and telecommunications rooms that may be reused? | See inquiry #26. |
| 100 | Would a cloud-managed Wi-Fi solution be acceptable? | Vendors may provide any solution that meets the requirement. |
| 101 | Who owns the existing fiber infrastructure at each location? | Ownership/authority varies. These items will be identified after contract award. |
| 102 | Is existing fiber connectivity available within each building, and may it be utilized for this project? | See inquiry #26. |
| 103 | If new fiber is required, what fiber type does the Government prefer (e.g., multimode, single-mode, OM3)? | Single mode for OSP. |
| 104 | Who owns and maintains the existing network equipment, telecommunications rooms, switches, and associated cabling? | Ownership/authority varies. These items will be identified after contract award. |
| 105 | Is Government-provided fiber or copper connectivity available between the buildings? If so, please identify the media type (e.g., multimode, single-mode, copper). | See inquiry #26. |
| 106 | If inter-building fiber or copper connectivity does not exist, would wireless connectivity between buildings be acceptable? | Yes, if it meets the requirement. |
| 107 | Does the Government have a preferred horizontal cabling standard (e.g., Cat6, Cat6A) or cable color? | See inquiry #65. |
| 108 | Are there existing Internet Service Provider (ISP) agreements or services that must be maintained or integrated into the proposed solution? | There are no existing agreements that will need to be integrated into the proposed solution. |
| 109 | What is the telecommunications demarcation (DEMARC) location for each dormitory (building number and room)? | See inquiry #16. |
| 110 | Who is the current Internet Service Provider (ISP) serving the base? If multiple providers are used, please identify the provider serving each dormitory. | The current providers are Spectrum and Boingo. |
| 111 | Are there any site-specific access restrictions, working hour limitations, or resident occupancy considerations that may affect installation activities? | Access to common areas may be approved outside of normal operational hours. However, access to resident rooms should be limited to the times provided. Any such approval can be granted by the Unaccompanied Housing (UH) team. |
| 112 | Is a phased implementation required, or may all six dormitories be installed concurrently? | A phased implementation is preferred, as contractors will require an escort when in resident rooms. |
| 113 | What are the Government's requirements for system testing, acceptance, and final turnover? | All details on acceptance are specified in PWS para 2.2.6 and Technical Exhibit 1, SS-2. |
| 114 | Will the WIFI solution require WIPS/WIDS either built into the proposed WAP's or a dedicated WIPS/WIDS? | Built into proposed WAPs. |
| 115 | Will the WIFI solution require a WAP per dorm room and therefore a dedicated static IP or will the government consider WAPs that cover multiple dorm rooms and therefore a single IP dedicated static to the shared WAP? | Requirement is for a WAP per dorm room and a dedicated static IP. |
| 116 | Is this speed test for 100% concurrent usage, meaning each of the 756 (based on room count) users all at the same time must be able to meet the benchmark of 100 Mbps download and 20 Mbps upload? | No, 100% concurrent usage is not required. PWS has been updated in para 2.1.1 to revise the parameters. |
| 117 | Can the government provide the total user count ? | The total user count is 756. |
| 118 | Are headless devices such as gaming devices considered 'users' in the RFI? | No, headless devices are not considered 'users'. |
| 119 | Are there specific cybersecurity requirements other than content filtering? For example, malware/threat detection and reporting? | No. |
| 120 | Are there any areas that are out of scope for WIFI such as maintenance rooms, restrooms, staircases? | Yes, the Unaccompanied Housing (UH) team can provide a layout of non-common areas that are not covered. |
| 121 | Is the contenet filter required to filter categories only or specific URLs or both? | Both, the content filter must support category-based blocking for major threat/abuse domains (such as malware, phishing, illegal activities, and adult content) to protect network integrity. The system must also allow network administrators to input specific URLs/domains for manual blacklisting or whitelisting as needed. |
| 122 | Can the government provide current As-builds for each building? If CUI, we can provide a CMMC L2 for distribution. | All available as-built drawings have been added as a single attachment via this amendment. |
| 123 | Is there a requirement for dedicated IP address per room or for each IP to be associated with a particular user. | Revised PWS has been incorporated, removing the requirement for dedicated IP addresses to each room. |
| 124 | Can the government provide current Fiber availability from base Tech Control to the dorms and fiber between the dorm buildings that would be available for vendors? | See inquiry #26. |
| 125 | Will there be some sort of raceway or cable access pathway from the hallway to teach of the dorm rooms? | See inquiry #16. |
| 126 | Is CAT5 or better cabling available from each of the dorm rooms to a comm closet? | See inquiry #16. |
| 127 | Will seamless roaming be a requirement, allowing personnel to maneuver from one room to another or common area and be automatically connected (with acceptance of AUP within a 24 hour period? | No, seamless roaming is not required. |
| 128 | Will there be any IA scanning requirements? | No. |
| 129 | Does each communications closet have redundant power sources? | No. |
| 130 | Is all hardware required to be TAA compliant? | Yes. |
| 131 | Will there be at least two free fiber pairs between each ofthe 6 buildings and the tech control building? | See inquiry #26. |
| 132 | The Past Performance Questionnaire states that completed questionnaires may be returned via email to 509 CONS/PKA, Attn: MSgt Victor Camacho and Amanda Fragoso. However, the document does not appear to specify a due date for receipt of completed questionnaires. Could the Government please confirm the deadline by which customer-completed Past Performance Questionnaires must be received in order to be considered in the evaluation? | Past Performance Questionnaires must be received by the RFQ due date/time. COMBO was updated to reflect PPQ due date/time requirements. |
| 133 | Could the Government please confirm whether offerors may only provide the contact information for past performance customers in lieu of having those customers complete and submit Past Performance Questionnaires? | Yes, providing the contact information for past performance customers is acceptable. However, it is done at the offeror's own risk.While offerors are permitted to submit only contact information in lieu of completed Past Performance Questionnaires (PPQs), please be advised that this acquisition will be evaluated on a best-value tradeoff basis. The depth, detail, and quality of the past performance information directly impact this evaluation. If an offeror chooses to submit only contact information, the Government will attempt to contact the references provided or review existing databases (e.g., CPARS). However, if the Government is unable to reach the provided contacts, or if the contacts provide limited details compared to a formalized PPQ, it could affect the overall strength of the offeror's past performance evaluation. Detailed submissions are highly encouraged to ensure the Government has a comprehensive understanding of your past performance record. |
| 134 | Could the Government please confirm whether Part I – Pricing Notes, Part II – Technical Capability, and Part III – Relevant Experience should be submitted in a single Word document, accompanied by Part I Pricing submitted as an Excel document using the format provided by the Government? | Submissions can be provided in a single Word or PDF document or each Part separately. Offerors must provide a completed Attachment 2 Bid Schedule as part of their Part I Pricing submission along with any other documentation required to clearly identify any recurring, non-recurring, equipment, option, fees/one-time charge, etc. costs in a breakdown format (as stated in the COMBO). |
| 135 | Could the Government please consider extending the proposal submission deadline to two weeks after the Government provides responses to offerors’ questions, to allow sufficient time to review the answers, incorporate any clarifications, coordinate with past performance references, and prepare a complete and compliant proposal response? | The due date was extended to 31 July. |
| 136 | Please clarify whether the existing structured cabling within the dormitory facilities is considered Government-Furnished Equipment (GFE) or Government-Furnished Property (GFP) and will be available for contractor use under this solicitation. If the existing cabling is not available for contractor use, should offerors assume responsibility for providing and installing new structured cabling throughout all dormitory facilities and include the associated costs in their proposals? | See inquiry # 23. |
| 137 | To support solution design, pricing, and installation planning, will the Government provide building floor plans, site diagrams, or as-built drawings for each facility included in the scope of work? If available, please provide PDF copies that include building dimensions, floor layouts, scale measurements, and facility latitude/longitude coordinates. If these documents are unavailable, please advise what assumptions offerors should use for facility sizing, cable routing, and infrastructure planning in their proposals. | All available as-built drawings have been added as a single attachment via this amendment. |
| 138 | Given the scope and complexity of the requirement, as well as the need to evaluate Government responses to industry questions, would the Government consider extending the proposal due date to provide offerors adequate time to incorporate the responses into their technical and pricing solutions? Specifically, we request that the proposal due date be extended to at least two (2) weeks after the Government releases its final responses to offeror questions. | The due date was extended to 31 July. |
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