FA462525Q1030 - Lifeguards Performance Work Statement.pdf

Performance Work Statement (PWS)

Lifeguard Services for Outdoor Swimming Pool WAFB

1.0 Introduction

This Performance Work Statement (PWS) defines the requirements for the provision of certified lifeguard services at Whiteman AFB Outdoor Pool, located at 777 Mitchell Ave, Whiteman AFB, MO, 65305, to ensure the safety of patrons during the 2025 summer swim season. Services shall be provided in accordance with all applicable federal, state, and local regulations, including Department of Defense (DoD), Occupational Safety and Health Administration (OSHA), and Centers for Disease Control and Prevention (CDC) standards.

2.0 Background

Whiteman Air Force Base operates an outdoor pool to support the morale, welfare, and recreation (MWR) program for active-duty military members, their families, retirees, and DoD civilians. The pool operates seasonally from Memorial Day weekend through Labor Day.

Lifeguard services are essential to ensure the safety of all patrons during open swim hours, private functions, and instructional swim classes.

3.0 Scope of Work

The contractor shall provide all personnel, management, supervision, certifications, training, supplies, and equipment (except as otherwise stated) necessary to perform lifeguard services at the outdoor pool. Contractor shall provide uniforms that clearly identify staff as lifeguards to patrons in case of emergency. Contractor shall provide two lead lifeguards and four recreational aid lifeguards. Services shall include, but are not limited to, patron safety, emergency response, water rescue, first aid, pool rule enforcement, and incident reporting.

4.0 Period of Performance

The period of performance for this contract shall be from 19 May 2025 through 5 September 2025, with the base period covering the 2025 summer season (approximately Memorial Day through Labor Day).

5.0 Applicable Documents

The contractor shall comply with the most current versions of the following:

- FAR, DAFFARS and DFARS provisions and clauses applicable to service contracts

- DoDI 1015.10 – MWR Programs

- OSHA 29 CFR 1910 – General Industry Standards

- CDC Aquatic Facility Guidelines

- American Red Cross or equivalent nationally recognized lifeguard certification standards

- Installation-specific safety and access policies

6.0 Performance Requirements

• 6.1 Personnel Requirements o All lifeguards must be at least 16 years old and possess current certification in:

o Lifeguarding with CPR/AED for the Professional Rescuer o First Aid o At least one (1) Head Lifeguards (21+) must be on-site during operational hours.

o Background checks shall be conducted in accordance with DoD regulations for all personnel working on federal property.

• 6.2 Staffing and Coverage o A minimum of six (6) lifeguards, with at least one being a Head Lifeguard, must be present when the pool is open, regardless of patron count.

o Additional staff shall be available to cover breaks, absences, or surge periods.

• 6.3 Hours of Operation o Normal hours: Tuesday – Sunday, 1100 to 1800 hours

- Lifeguards will report at 1045 for start up prior to patrons arrival, Lifeguards are expected to stay until at least 1815 for closing procedures but potentially long if close out is more lengthy o Special events or swim lessons may require extended hours, to be scheduled at least two (2) weeks in advance.

• 6.4 Responsibilities o Monitor all pool areas for hazardous conditions or safety violations.

- Including but not limited to: checking pool side, monitoring chemical levels, operating pool cleaner as needed o Respond to and report all incidents in accordance with installation protocols.

o Maintain cleanliness of the pool deck and lifeguard stations.

o Enforce all posted pool rules and regulations.

o Complete daily activity and safety check logs.

- Attachment 1 (Lifeguard Manual)

- AF708 Form

• 6.5 Training & Drills o Contractor shall conduct and document monthly in-service training and emergency action plan (EAP) drills.

- 4 hours of monthly in-service training is required o The Government reserves the right to inspect or observe these drills at any time.

7.0 Government-Furnished Property and Services (GFP/GFS)

The Government will provide the following:

- Pool facilities and utilities

- First aid supplies and safety equipment (e.g., backboards, AED, rescue tubes)

- Access to storage and restrooms

- Orientation on facility-specific protocols

The contractor is responsible for any personal protective equipment (PPE) for their staff and for replacing any lost or damaged GFP through negligence.

8.0 Security Requirements

- All contractor personnel must obtain installation access badges and comply with security directives.

- The contractor shall provide a roster of employees with full names, DOBs, SSNs, and Driver’s License State and number for base vetting.

- Unauthorized personnel are prohibited from performing duties or accessing the facility.

- Traffic Laws. The contractor and its employees shall comply with Whiteman AFB traffic regulations.

- Weapons, Firearms, and Ammunition. Contractors are prohibited from possessing weapons, firearms, or ammunition, on themselves or within their contractor-owned vehicle or privately owned vehicle while on Whiteman Air Force Base.

- For Official Use Only (FOUO). The contractor shall comply with DoD 5400-7-R, Chapter 4, DoD Freedom of Information Act (FOIA) Program, requirements. This regulation sets policy and procedures for the disclosure of records to the public and for marking, handling, transmitting, and safeguarding FOUO material.

- Reporting Requirements. Contractor shall report to an appropriate authority any information or circumstances of which they are aware may pose a threat to the security of DOD personnel, contractor personnel, resources, and classified or unclassified defense information.

- Physical Security. The contractor shall be responsible for safeguarding all government property and controlled forms provided for contractor use. At the end of each work period, all government facilities, equipment, and materials shall be secured.

• 9.1 Key Control o The contractor shall establish and implement methods of ensuring all keys issued to the contractor by the Government are not lost or misplaced and are not used by unauthorized persons.

o The contractor shall immediately report to the ODR Manager any occurrences of lost or duplicated keys.

o In the event the contractor loses his/her issued keys, the contractor is required to notify ODR Manager so that affected lock can be re-keyed or replaced.

o The Contractor is not authorized to duplicate (make copies) government issued keys.

o The contractor shall prohibit the use of keys, issued by the government, by any persons other than the contractor's employees and the opening of locked areas by contractor employees to permit

i. Lock Combinations. The contractor shall control access to all government provided lock combinations to preclude unauthorized entry. The contractor is not authorized to record lock combinations without written approval by the ODR Manager. Records with written combinations to authorized secure storage containers, secure storage rooms, or certified vaults, shall be marked and safeguarded at the highest classification level as the classified material maintained inside the approved containers.

9.0 Deliverables

Deliverable Due Date Recipient

Staff roster with certifications Prior to contract start COR Monthly in-service training records

5th of each month COR

Incident and accident reports Within 24 hours of event COR Daily log sheets Weekly (every Monday) COR Final seasonal summary report

Within 15 days of contract end

COR

11.0 Contractor Qualifications

The contractor must have at least three (3) years of documented experience in aquatic safety service contracts and demonstrate knowledge of federal and DoD requirements. References shall be provided upon request.

12.0 Transition and Phase-Out Requirements

At the end of the contract or upon termination, the contractor shall ensure a smooth turnover, including final reporting, staff off-boarding, and return of all Government-Furnished Property.

13.0 Place of Performance

All services shall be performed on-site at the Whiteman AFB Outdoor Pool, located at 777 Mitchell Ave, Whiteman AFB, MO, 65305

14.0 Invoicing

Invoicing/billing shall be submitted to the 509 NAF Accounting Office. The invoice description shall include the date(s) the service was provided in Period of Performance. At a minimum the tickets/logs shall reflect the date, time, names of staff who worked, and hours worked per person.

A copy of the tickets/logs shall be sent to the CO, COR, and 509 FSS/FSW. The Contractor shall submit a full and complete invoice within 30 days of service. Invoice will not be paid without deliverables.

15.0 Services Summary (SS)

This Services Summary (SS) includes performance objectives the Government will use to determine Contractor performance and will compare Contractor performance to the Acceptable Quality Level (AQL). For those tasks listed on the SS the COR or evaluators will follow the methods of surveillance specified in this contract. Government surveillance of tasks not listed in the SS, or by methods other than those listed in the SS, or as prescribed by regulation may occur during the performance period of this contract. All surveillance will be done according to standard inspection procedures or other contract clauses. Government personnel will record all surveillance operations and will maintain a file of all inspection results. Successive months of unacceptable performance for any Performance Objective (PO) item may result in appropriate action by the CO IAW regulations and contract clauses.

COR/ODR Manager Surveillance with Quality Assurance Surveillance Plan (QASP). The Government, through the COR, shall periodically evaluate the Contractor’s work performance in accordance with the specific contract performance requirements. The Government will evaluate the Contractor’s performance under this contract in accordance with the Services Summary. The Services Summary is primarily focused on what the Government will do to ensure that the Contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and acceptable quality level(s) or defect rate(s). The COR and/or ODR Manager is the primary contact for surveillance and contract performance. The COR and/or ODR Manager does not have the authority to make any contract changes or authorize additional work only a Government appointed Contracting Officer has the authority to do so.

Services Summary (SS) Table:

SS PWS

PARA

Performance Standard Acceptable Quality Levels (AQL)

Surveillance Method/ By Whom

1 6.1 Lifeguarding, CPR/AED, and First Aid certificates are valid for all lifeguards present at the pool on duty

100% of assigned lifeguards must be certified in Lifeguarding, CPR/AED, and First Aid. No uncertified

-100% inspection -Review of required documentation

- ODR Manager &

CA/CO

personnel may be on duty..

2 6.2 Staffing and Coverage: Full staffing (minimum of 6 guards including 1 Head Lifeguard) must be present at all times the pool is open

Full staffing (minimum of 6 guards including 1 Head Lifeguard) must be present 100% of scheduled operating days each month. Coverage gaps are not acceptable.

-100% inspection -Review of required documentation

- ODR Manager &

CA/CO

3 6.3 Pool Hour Compliance: Guards must be present from 1045 to at least 1815

Guards must be present from 1045 to at least 1815 on 100% of operational days.

-100% inspection -Review of required documentation

- ODR Manager &

CA/CO

4 3.4 Safety, Cleanliness, and Rule Enforcement:

- Monitor all pool areas for hazardous conditions or safety violations.

- Including but not limited to:

checking pool side, monitoring chemical levels, operating pool cleaner as needed -Respond to and report all incidents in accordance with installation protocols.

- Maintain cleanliness of the pool deck and lifeguard stations.

- Enforce all posted pool rules and regulations.

- Complete daily activity and safety check logs.

100% of daily logs, deck cleanliness checks, and safety gear placement requirements must be met each week.

-100% inspection -Review of required documentation

- ODR Manager &

CA/CO

5 6.5 Monthly In-Service Training:

Conduct and document at least 4 hours monthly in-service training and emergency action plan (EAP) drills.

100% of lifeguards must complete 4 hours of documented in-service training each month.

-100% inspection -Review of required documentation

- ODR Manager &

CA/CO

6 9.0 Timely Reporting: daily and weekly required reports are turned in within provided due dates

100% of deliverables must be submitted by due dates.

-100% inspection -Review of required documentation

- ODR Manager &

CA/CO

7 8.0 Security Compliance:

All lifeguards pass required federal background checks and abide by base regulations.

Any lost keys are reported immediately

100% of staff must be vetted and badged. Any unvetted access is considered a critical failure with 0 tolerance.

-100% inspection -Review of required documentation

- ODR Manager &

CA/CO

8 7.0 GFP Accountability All GFP are maintained and cared for

No lost or damaged items due to contractor negligence. All losses must be reported within 24 hours to avoid penalty.

-100% inspection -Review of required documentation

- ODR Manager &

CA/CO

9 14.0 Invoicing: timely, within 30 days of service

-errors corrected within 5 business days -two corrections allowed per contract year

-100% inspection -Review of required documentation

- ODR Manager &

CA/CO

Attachment:

Lifeguard Manual 2025