Attachment_6_-_Performance_Eval_BTS.doc

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Attached to
Base Telecommunications System Service Federal contract opportunity
Solicitation number
FA4497-13-R-0002
Issued by
Department of the Air Force Air Mobility Command

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Attachment 6 Performance Risk Assessment Questionnaire as a Word Document Format

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Text version

FA4497-13-R-0002

Source Selection Information - See FAR 2.101 and 3.104

Attachment 6 - PERFORMANCE RISK ASSESSMENT QUESTIONNAIRE

RETURN COMPLETED SURVEY FORM NO LATER THAN 4:00 PM ON 19 AUGUST TO:

436 Contracting Squadron Attn: 2d Lt Allison Chermel

Phone Number: 302-677-5226 Fax number: 302-677-2309 or e-mail allison.chermel.1@us.af.mil

A. OFFEROR’S INFORMATION:

Company/Organization Name

Address:

Point of Contact (POC):

Title of POC:

Telephone Number:

Fax Number:

Email

B. RESPONDENT INFORMATION:

Company/Organization Name

Address:

Telephone Number:

Point of Contact (POC):

Title of POC:

Offeror Performed as (Prime Contractor or Sub-Contractor)

C. CONTRACT INFORMATION:

Contract Title:

Contract Number:

Contracting Officer:

Fax/Phone Number

Status (i.e. On-going, complete):

Contract Amount: total amount of base plus any options

Type of Contract

Performance Period: Include base plus any options

Place of Performance:

D. BRIEF DESCRIPTION OF CONTRACT REQUIREMENTS: _________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________ E. PERFORMANCE INFORMATION: Choose the number on the scale of 1 to 5, that most accurately describes the Offeror’s performance or situation. If you are unable to rate an item because it was not a requirement, never an issue, or you have no knowledge of the item in question, then you should mark “NA”.

5
4
3
2
1
Substantial Confidence
Satisfactory

Confidence

Limited Confidence
No Confidence

Unknown Confidence

Performance meets contractual requirements and exceeds many requirements to the Government’s benefit. (Risk Level: Very Low)

Performance meets contractual requirements. (Risk Level: Moderate)
Performance does not meet some contractual requirements. The element being assessed reflects a serious problem for which the Contractor has not yet implemented satisfactory corrective actions. (Risk Level: High)
Performance does not meet most contractual requirements and recovery is not likely in a timely manner. Contractor’s corrective actions to date are ineffective. (Risk Level: Very High)

The Offeror has little/no relevant past performance upon which to base a meaningful performance risk prediction. (Risk Level: Unknown)

The Contractor:

(1) Provided experienced managers and supervisors with the technical and administrative abilities needed to meet contract requirements.
1
2
3
4
5
NA
(2) Demonstrated the ability to hire, maintain, and replace, if necessary, qualified personnel during the contract period.
1
2
3
4
5
NA
(3) Delegated authority to project managers and supervisors commensurate with contract requirements.
1
2
3
4
5
NA
(4) Facilitated home office participation in solving significant local problems.
1
2
3
4
5
NA
(5) Provided timely resolution of contract discrepancies and/or warranty issues.
1
2
3
4
5
NA
(6) Identified risks/problems as they occurred
1
2
3
4
5
NA
(7) Maintained an open line of communication so that the Contracting Officer’s Representative (COR) was apprised of technical and cost issues.
1
2
3
4
5
NA
(8) Cooperated with the Government in providing flexible, proactive, and effective solutions to critical contract issues.
1
2
3
4
5
NA
(9) Provided proactive and effective management of its subcontractors.
1
2
3
4
5
NA
(10) Suggested alternative approaches to problems.
1
2
3
4
5
NA
(11) Displayed initiative to solve problems.
1
2
3
4
5
NA
(12) Cooperated with Government personnel after award and was responsive to contract changes.
1
2
3
4
5
NA
(13) Submitted deliverables in a timely manner.
1
2
3
4
5
N/A
(14) Completed contract/task order/ delivery schedules in a timely manner.
1
2
3
4
5
NA
(15) Performed Operations and Maintenance (O&M) of the Base Telecommunications System (BTS).
1
2
3
4
5
NA
(16) Performed Switch System O&M Services.
1
2
3
4
5
NA
(17) Performed inside plant O&M Services.
1
2
3
4
5
NA
(18) Performed outside plant O&M Services.
1
2
3
4
5
NA
(19) Performed BTS Preventative Maintenance Inspections (PMI).
1
2
3
4
5
NA
(20) Responded to system and service outages and Trouble Calls/Tickets.
1
2
3
4
5
NA
(21) Performed Emergency, Priority, and Routine Service Calls.
1
2
3
4
5
NA
(22) Performed locating, staking and marking of encased or direct buried conduits/cable.
1
2
3
4
5
NA
(23) Performed system cross-connect and disconnect services.
1
2
3
4
5
NA
(24) Operated and maintained Call Accounting System (CAS).
1
2
3
4
5
NA
(25) Provided voice mail O&M.
1
2
3
4
5
NA
(26) Provided maintenance of the Voice Protection System (VPS).
1
2
3
4
5
NA
(27) Provided O&M for the Automatic Call Distribution System (ACD).
1
2
3
4
5
NA
(28) Performed Traffic Measurement and Analysis.
1
2
3
4
5
NA
(29) Provided Technical Solutions.
1
2
3
4
5
NA
(30) Developed and maintained work center records.
1
2
3
4
5
NA
(31) Maintained maintenance and repair records.
1
2
3
4
5
NA

F. OTHER:

(1) Would you award this firm another contract? ( ) Yes, ( ) No. If you answered “No” provide an explanation. _________________________________________________________________________________________________________________________________________________________________________

(2) Was the contract terminated for default? ( ) Yes, ( ) No. If you answered “Yes”, provide an explanation. _________________________________________________________________________________________________________________________________________________________________________

(3) Has the Contractor ever been given a cure notice, show cause notice, suspension of progress payments, etc.?

( ) Yes, ( ) No. If you answered “Yes”, provide an explanation. _________________________________________________________________________________________________________________________________________________________________________

(4) Based upon the information you provided and using the definitions provided in the evaluation criteria above, the overall performance rating you would give this Contractor is:

Exceptional ___ Satisfactory ____ Marginal ___ Unsatisfactory ____ Unknown ___ COMMENTS: (ALL Unsatisfactory, Marginal, or Exceptional Ratings require comments to support the same. Failure to provide comments will render questionnaire void and will not be accepted by the Government):

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