FA448620R0011 Questions and Answers 31 Jul 2020.pdf
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- Custodial Services
- Solicitation number
- FA448620R0011
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This document contains questions and answers regarding a solicitation for custodial services at Lajes Field in Portugal. The solicitation seeks a contractor to provide all management, tools, equipment, and labor for custodial services at various buildings on the base, including cleaning restrooms, replenishing soap and paper products, and accomplishing tasks according to established minimum frequencies and facility cleaning levels. The contractor must perform services in accordance with all applicable laws and regulations for Portugal. Services are required Monday through Friday from 8:00 to 17:00, with some buildings also receiving weekend cleaning between those hours. The contractor will not be provided office space, accommodations, or a break room on site. Contractor personnel may purchase meals in the dining facility for $12 each.
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FA448620R0011
QUESTIONS & ANSWERS
31 July 2020
1. Shall the Government provide office space to the contractor on site?
Only Janitorial closets are available for use by the contractor at most of the buildings.
2. Shall Government provide accommodation to contractor personnel on site?
No.
3. Are the contractor personnel allowed to eat in the dining facility on site? If yes, shall they be charged for the meals? If yes, how much is the cost per meal?
Yes. They shall pay their charges. Average cost of meals is $12.00.
4. Could we employ local nationals to perform the services?
Custodial Service falls under Portuguese law specifically article 12 of the collective agreement n. 32/2018 dated 21 September 2018 therefore offerors shall take this in to consideration when submitting their proposal.
5. Could we employ TCNs to performs the services?
Custodial Service falls under Portuguese law specifically article 12 of the collective agreement n. 32/2018 dated 21 September 2018 therefore offerors shall take this in to consideration when submitting their proposal.
6. Please provide historical data on the average usage of hand soap, toilet paper and paper towel (annual or monthly)?
Not available.
7. Are the current personnel working in Lajes Field part of a collective labor agreement? If yes, can we get a copy of the current agreement (CLA)?
Custodial Service falls under Portuguese law specifically article 12 of the collective agreement n. 32/2018 dated 21 September 2018 therefore offerors shall take this in to consideration when submitting their proposal.
8. Please provide the number of trash bins and their capacity in each building.
Average of 2 trash bins at each building with 12 US gallons capacity.
9. Please provide historical data on the amount of waste generated in these buildings?
Not available.
10. Square footage is provided for all restrooms in each building/location. However there is no information on the number of toilets, urinals and showers. Please provide number of toilets, urinals, showers and sinks.
Not available. Restrooms with large square footage have more fittings.
11. Please provide number of drinking fountains.
Average of 1 drinking fountain at each building. Mainly available at large square footage buildings.
12. Please provide number of sinks, hand soap dispensers and paper towel dispensers for each facility.
Average of 4 sinks, average of 4 soap dispensers and 4 paper towel dispensers at each facility.
13. For level 4 cleaning, no detailed information is available with regards to facilities. Please provide separate square footage information separately for sauna, aerobics room, courts, running track, parent child areas, massage rooms, admin areas, restrooms, family changing areas, locker rooms, hallways, Corridors and general rooms.
Not available break down square footage for each area. Level 4 chart for T‐333 Fitness Center include restroom area, carpet area (mainly offices), hard floor area (training and corridor) and wood floor (sports field indoors).
14. Do we need to assign cleaning staff at all facilities to be present in the facility during working hours?
Or could our staff leave the facilities once they are done.
Contractor’s personnel go to each facility to accomplish tasks and once they are done they move to the next facility scheduled.
15. How many showers and restrooms are there in the fitness center?
35 showers and 8 restrooms.
16. How many sinks, soap dispensers and towel dispensers are there in the fitness center?
18 sinks, 8 soap dispensers and 8 towel dispensers.
17. Please provide square feet and quantity of all windows and glass doors at all facilities separately.
Not applicable Base wide, except T‐333 Fitness Center that have cleaning of interior/exterior high glass performed
1xYearly. Windows are 7,194.00 Sq Feet. Cleaning inside and outside means 2 X 7,194.00 which is 14,388 Sq Ft.
Besides that, only front door of T‐333 Fitness Center is to be cleaned daily. No additional exterior door or window is cleaned outside or inside at other Base facilities.
18. Could we have photos of the fitness center and all parts of it?
All information needed to provide a proposal is available in solicitation.
19. Are we required to perform cleaning on the fitness equipment? If yes, please provide a list of equipment.
Yes, 2xWeekly. 250 plus fitness equipment.
20. Please confirm that we shall only provide cleaning services to Buildings T612 and T709 on the weekends.
Normal operation hours are Monday to Friday 08:00 to 17:00. On top of that, several buildings are also cleaned on the weekends, sometime between 08:00 to 17:00. T‐612 and T‐709 have cleaning services Mon to Fri and T‐612 also have cleaning services on the weekends.
21. Please clarify if services shall be provided 5 days a week for 7 days a week?
Normal operation hours are Monday to Friday 08:00 to 17:00. On top of that, several buildings are also cleaned on weekends, sometime between 08:00 to 17:00. Buildings that have cleaning services on the weekends, sometime between 08:00 to 17:00 are T‐134, T‐319, T‐333 and T‐612.
22. As per PWS 4.1.2 Base Wide Facilities, Hours of Operation. Normal operations hours are Monday through Friday, 0800 to 1700, except for those noted in Appendix D. however 4.1.2.1 Base Wide Facilities, Hours of Operation with Special Restrictions: Fitness hours of operation set as Monday‐ Friday 0600‐2100 Saturday‐Sunday 0900‐1700 U.S Holidays 0800‐2100 Portuguese Holidays 0600‐ 2100. Please confirm if the contractor required to provide services as stated on 4.1.2.1. ?
Normal operation hours are Monday to Friday 08:00 to 17:00. On top of that, several buildings are also cleaned on weekends, sometime between 08:00 to 17:00. Custodial contractor accomplish tasks only from 08:00 to 17:00 regardless of week day or facilities hours of operations, however taking to account that a few facilities open doors later than 08:00.
23. Please confirm if the government will provide resting room / break room for the Contractor’s personnel?
No.
24. Can you please provide approx. distance between the buildings listed on the PWS ?
Not available. From Base main gate to the Base facility far away is approximately 2 miles.
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