JB_MDL_Aircraft_Services_PWS_20160210.pdf

10 Feb 16 v9.5

Performance Work Statement for

AIRCRAFT SERVICES

at

Joint Base McGuire-Dix-Lakehurst

10 Feb 16 v9.5

Table of Contents

1.0. DESCRIPTION OF SERVICES

1.1. Scope of Work

2.0. OPERATIONAL REQUIREMENTS

2.1. Transient Aircraft Arrival

2.2. Transient Aircraft Processing Services

2.3. Transient Aircraft Departure Services

2.4. Emergency and other Services

2.5. Deicing Fluid Recovery Service

2.6. Aircraft Wash and Cleaning Services

2.6.1 General

2.6.2 Aircraft Tow Preparation

2.6.3 C-17 Aircraft

2.6.4 KC-10 Aircraft

2.6.5 KC-135 Aircraft

2.6.6 C-32 Aircraft

2.6.7 Aerospace Ground Equipment

2.6.8 Static Display Aircraft

2.7. Manning Requirements

2.8. Dispatch Office

2.9. Management

2.10. Environmental Compliance

3.0 ADMINSTRATION

3.1. Contractor Personnel

3.2. Employee Uniforms

3.3. Training and Qualifications

3.4. Security Requirements

3.5. Quality Control

3.6. Contractor Liability

3.7. Physical Security

3.8. Records

3.9. Office Supplies

3.10. Mission Essential Contractor Performance

3.11. Customer Complaints

3.12. Transition Period

3.13. Manpower Reporting

4.0. GOVERNMENT FURNISHED SERVICES AND PROPERY

4.1. Utilities

4.2. Telephone

4.3. Basic Services

4.4. Parts Ordering, Delivery, and Pick-Up

4.5. Fuel Delivery

4.6. Flight-line Driving Requirements

4.7. Local Area Network Access

4.8. Facilities

4.9. Powered and Non-Powered AGE

4.10. Deicing Vehicles

4.11. Aircraft and Vehicle Servicing Material

4.12. Technical Orders, Publications, and Forms

4.13. Aircraft Towing Vehicles

4.14. Other Property

APPENDIX 1. Services Summary

APPENDIX 2. Deicing Areas

APPENDIX 3. T/A and Aircraft Wash Areas

APPENDIX 4. Historical and Projected Workload

APPENDIX 5. Historical Aircraft Wash

APPENDIX 6. Historical Emergency/Incident/Abnormal Event Response

APPENDIX 7. Antiterrorism

APPENDIX 8. Contractor Security Forces Instructions

1.0. SECTION I - DESCRIPTION OF SERVICES

1.1. Scope of Work. The contractor shall provide all qualified personnel, equipment, vehicles, tools, materials, supervision, and other necessary items, unless specified as government provided, to perform transient alert

(T/A) and deicing fluid recovery (DFR) services on the McGuire/Dix areas of Joint Base McGuire-Dix-

Lakehurst (JB MDL) NJ, 24 hours a day, 7 days a week, including holidays, and aircraft washes as needed as defined in this performance work statement.

Transient alert requirements include aircraft arrival, processing, departure and emergency services for home station and transient aircraft. Service is expected for the following aircraft: A-10, Airbus-320, B-1, B-2, B-52, B-727, B-737, B-747, B-757, B-767, B-777, C-5, C-9, C-12, C-17, C-20, C-21, C-26, C-40, C-130, F-14, F-15, F-16, F-18, F-117, H-1, H-46, H-47, H-53, H-60, H-72, KC-10, KC-135, MD-11,T-1,T-6, T-38, and UC-35.

Aircraft wash requirement includes aircraft towing, preparation, washing, post-wash restoration, lubrication, interior cleaning and interior wash to the KC-135, C-32, KC-10, C-17 and also aerospace ground equipment

(AGE) washing. Deicing fluid recovery services include the recovery, storage, and recycling/disposal of deicing fluid used on all aircraft.

The contractor is responsible for utilizing appropriate technical orders (T.O.s), publications, and forms in effect at the time of performance of activities. These documents are subject to modification, addition, and deletion during the course of performance period. The contractor is required to use the current version of any revised publication. If additional technical orders, publications, or forms are required for performance of this PWS, arrangements to acquire them can be made through the Contracting Officer’s Representative (COR).

The contractor must follow all Occupational Safety and Health Administration (OSHA) standards as outlined in

OSHA 29 CFR 1910, and Air Force Instruction (AFI) 91-203, Air Force Consolidated Occupational Safety

Instruction.

2.0. SECTION II - OPERATIONAL REQUIREMENTS

2.1. Transient Aircraft Arrival. The contractor shall provide the following services to prepare and park all transient aircraft:

2.1.1. Dispatch personnel to prepare for aircraft arrival. Pre-position all required equipment such as fire extinguishers, ladders, chocks, ground wires, powered and non-powered Aerospace Ground Equipment (AGE), etc., 15 minutes prior to aircraft arrival. Remove foreign objects from aircraft parking and work areas. The foreign object inspection cannot be accomplished earlier than 30 minutes prior to aircraft arrival.

2.1.2. Meet transient aircraft upon arrival at the designated taxiway in a “Follow Me” vehicle and lead aircraft to the designated parking spot. Marshall aircraft onto parking spot IAW AFI 11-218, Aircraft Operations and

Movement on the Ground, Chapter 2.

2.1.3. If hot brakes exist, notify aircrew and contact MOC immediately.

2.1.4. On F-16 aircraft check for hydrazine leaks. If a leak exists, report it immediately to the Maintenance

Operations Control Center (MOC).

2.1.5. Debrief aircraft commander; inform aircrew of all contracted services available. Inform the MOC of aircraft status and service requirements.

2.1.6. Escort service shall be provided for any aircraft, between parking spot and runway, when requested by the MOC.

2.1.7. Verbally confirm location of all aircraft systems containing explosive devices, such as egress, jettison, and flare systems, and verify that they were made safe.

2.1.8. Install all pitot, inlet, exhaust and duct covers as required. Inspect for foreign objects prior to installation.

2.1.9. Insert wheel chocks before air crew exits aircraft. Install all gear, egress and safety pins as required.

Ground aircraft when required by specific aircraft technical data (Reference T.O. 00-25-172, Ground Servicing of Aircraft and Static Grounding/Bonding, Chapter 2).

2.1.10. Position, connect and operate AGE as required.

2.2. Transient Aircraft Processing Services. The contractor shall provide the following services to process transient aircraft when required by technical data or as requested IAW this PWS.

2.2.1. Obtain, inspect, position, connect, and operate all powered and non-powered AGE. Document all AGE discrepancies on applicable Air Force Technical Order (AFTO) forms and turn in unserviceable equipment to

305 Maintenance Squadron (MXS) AGE maintenance flight.

2.2.2. Check, service, and/or sample engine oil. Oil must be checked and serviced within the time constraints established by specific aircraft technical data. Obtain oil samples for analysis when requested.

2.2.3. Assist with refuel or defuel of civilian aircraft when required. Military aircraft that have crew chiefs and/or flight engineers shall perform refuel/defueling operations for their respective aircraft. Contractor will perform supporting duties such as fire guard, positioning equipment, when requested to do so by transient aircrews.

2.2.4. Remove all foreign objects from around transient aircraft and all work areas.

2.2.5. Remove snow and ice from aircraft. De-ice transient aircraft as required IAW applicable technical data when notified by MOC. Deicing will be initiated within 15 minutes of notification. Ensure 305/514

Maintenance Group (MXG) Form 14, Deicing Vehicle Servicing Log, is properly annotated each time the truck is filled or used.

2.2.6. Perform maintenance inspections on transient aircraft. Contractor will perform an overall visual inspection of airframe and components. Inspect for and identify fluid leaks, damage and safety of flight discrepancies. Notify aircraft commander and MOC immediately if any discrepancies are discovered.

2.2.7. Secure transient aircraft that will have an extended ground time greater than 12 hours, unless maintenance is being performed. Ensure all hatches, windows and doors are closed. Install all available covers.

Moor all transient aircraft when required by applicable technical data.

2.2.8. Check, make required entries, and clear AFTO Form 781 series write-ups as required. The contractor shall be responsible for clearing all write-ups, including non-flyable (red X) discrepancy symbols originated by contractor personnel.

2.2.9. Ensure all transient US Air Force aircraft receive an exceptional release (ER) prior to departure. Sign off all ER’s not complied with by aircraft commander. In accordance with T.O. 00-20-1 an ER serves as a certification that the authorized individual who enters a signature has reviewed the active forms to ensure the aerospace vehicle is safe for flight.

2.2.10. Perform Air Mobility Command (AMC) ramp inspections on AMC commercial missions when required or requested, IAW AFI 21-101, Aircraft and Equipment Maintenance Management, AMC Supplement 1.

Complete AMC Form 234, AMC Ramp Inspection Checklist and AMC Ramp Inspection Cover Sheet. Submit completed forms to COR within three working days.

2.2.11. Tow or assist in towing transient aircraft with appropriate tow bar and tow vehicle as specified in the applicable aircraft towing checklist, AFI 91-203, and with local checklist LCL-305MXG-28. All tows will be requested through the MOC. Notify MOC upon completion of all tows.

2.2.12. Perform minor maintenance as required, including:

Open and close panels, doors, radomes, and cowlings.

Perform operational check on aircraft systems such as brakes, steering, fire detection, windshield wiper, hydraulic, and lighting.

Check, service, or lubricate aircraft systems and components such as shock struts, tires, brakes, landing gear, oxygen, nitrogen, hydraulic, and environmental systems.

Remove and install interior light lenses, bulbs, and batteries.

Wipe down aircraft surfaces including windscreens, windows, landing gear, etc.

2.3. Transient Aircraft Departure Services. The contractor shall provide the following services to prepare aircraft for departure:

2.3.1. The contractor shall ensure personnel and equipment are in place no later than (NLT) five minutes prior to scheduled air crew show time.

2.3.2. Brief aircraft commander on aircraft status. Ensure aircraft commander signs appropriate documentation for reimbursable items provided.

2.3.3. Notify MOC of all air crew show, engine start, taxi, and other pertinent items pertaining to the departure.

2.3.4. Remove ground wires and pitot, inlet, intake and duct covers as required. Inspect intakes and exhaust areas for foreign objects and damage.

2.3.5. Connect, operate, disconnect, and remove AGE as required.

2.3.6. Assist air crew members in accomplishing preflight and engine start checklists. Perform fireguard during engine start.

2.3.7. Confirm removed, or remove gear locks and pins. Confirm with aircrew that all cockpit safety devices and other aircraft explosive safety pins have been removed. Ensure aircraft panels and covers are properly fastened and secure for flight. Remove chocks when requested by aircraft commander.

2.3.8. Marshall aircraft from parking area IAW AFI 11-218, Aircraft Operations and Movement on the Ground, Chapter 2. Inspect parking/work areas for foreign objects. Return all AGE to designated ready area immediately after aircraft is airborne.

2.4. Emergency and Other Services. The contractor shall provide the following support to respond to and/or support emergency or wartime contingency situations:

2.4.1. Respond to emergencies on the runway, taxiway, or where directed. The contractor may be required to tow disabled aircraft or use “follow me” vehicle to lead emergency response teams to the site of the emergency.

During an aircraft hijack incident or exercise, the contractor may be required to block access to runways in accordance with base checklists.

2.4.2. Participate in disaster preparedness (actual or exercise) response. The contractor may be required to tow transient aircraft from affected areas or assist in relocating maintenance equipment. The contractor may also be required to evacuate the affected area until the all-clear is given, and must set up operations at an alternate location in order to continue uninterrupted services.

2.4.3. The contractor shall ensure minimal interruption in services due to emergency or wartime contingency situations such as in-flight emergencies, adverse weather conditions, aircraft accidents, etc. IAW DODI

3020.37, Continuation of Essential DoD Contractor Services During Crises.

2.5. Deicing Fluid Recovery Service

2.5.1. The contractor shall recover used deicing fluid from all ramp areas on the McGuire and Dix areas of JB

MDL for deicing services provided to home station and transient aircraft. See Appendix 2. Aircraft may include, but not limited to Air Force C-17and KC-10, Air National Guard C-32 and KC-135, Navy C-130, Army

C-12, and UC-35, and a variety of Marine Corps helicopters. The largest aircraft parking spot is approximately

260 X 260 feet.

2.5.2. The contractor shall be available to perform DFR services 24 hours a day, 7 days a week, including all holidays and/or during severe or inclement weather conditions.

2.5.3. The contractor shall be notified by the MOC of all deicing requirements. The contractor shall commence deicing fluid recovery within 30 minutes of notification by 305 th Maintenance Operations Center (MOC).

2.5.4. The contractor shall provide their own glycol recovery vehicles, storage tanks and any/all other equipment, unless specified in this PWS as government furnished, to carry out the requirements of this contract.

2.5.5. The contractor shall provide qualified personnel to operate vehicles used on JB MDL.

2.5.6. The contractor shall coordinate deicing fluid recovery operations through MOC.

2.5.7. The contractor shall maintain radio contact with MOC throughout all deice fluid recovery operations.

2.5.8. The contractor shall verbally notify MOC after completion of deice fluid recovery services.

2.5.9. The contractor shall store recovered deicing fluid, if necessary, in a double-walled above ground storage tank which meets the requirements of AFI 32-7044, Storage Tank Environmental Compliance. The JB MDL storm water permit requires this/these tank(s) to be located in an area which does not discharge to the storm sewer system. Location of these tanks shall be coordinated with the COR prior to the start of contract performance. Size of the tank(s) is to be determined by the contractor. Tank(s) shall be inspected by the COR on a weekly basis for integrity.

2.5.10. The contractor shall recycle/dispose of collected deicing fluid at an approved location in accordance with all state and federal laws. All disposal/recycling costs are the responsibility of the contractor. Recycling is the preferred method (Reference: Executive Order 13423 section 2 and Executive Order 13514 section 1).

2.5.11. Compliance with the JB MDL storm water permit dated 14 Jun 07 is mandatory. The permit is available for inspection and/or copy by contacting the 87 th Civil Engineering Squadron (87 CES), (609) 754-6166 or the

COR.

2.5.12. From Oct through Apr the contractor shall submit a daily DFR report to the COR with the following details: type of aircraft, aircraft tail number, location of recovery, time notified by MOC, time recovery operations began, time recovery operations completed, and amount of fluid recovered.

2.6. Aircraft Wash and Cleaning Services

2.6.1. General. The contractor shall provide all soap, solvent, cleaning equipment, water hoses, buckets, pads, rags, barrier materials, tape, and trash bags, etc., to perform aircraft wash and wash preparation services.

Aircraft wash and cleaning services are scheduled by either the 305 MXG/MXOS for the KC-10 and C-17 or the

108 ARW/MOS for the KC-135 and C-32. All aircraft wash services must be performed in the aircraft wash rack or on the designated aircraft wash pad. See Appendix 3.

2.6.1.1. All references to the condition of clean pertain to the following description, as outlined in Air Mobility

Command Instruction (AMCI) 21-119, Corrosion Control Program.

2.6.1.1.1 To determine if surfaces are clean, a close visual inspection shall be made to determine that all residue, oily film and streaking have been removed. If cleanliness is questionable, a dry, lint free, white towel is wiped firmly across the various surfaces. If excessive soiling of the towel occurs, the surface is not clean.

Wheel wells, flap wells, and exterior surfaces should be inspected using this method.

2.6.1.2. Simultaneous or consecutive aircraft washes may be required. A minimum twelve-hour notice will be given by the government for consecutive or simultaneous complete aircraft wash services. A minimum six-hour notice will be given by the government for complete aircraft wash services when only one will be scheduled in a twenty-four hour period.

2.6.1.3. Upon completion of wash service the dispatcher will notify the appropriate Production Supervisor within 10 minutes who will sign off the “Aircraft Cleanliness Inspection Due After Wash” write-up in the aircraft’s AFTO Form 781.

2.6.1.4. Should the 108 Air Refueling Wing (ARW) assigned aircraft, whether it is the C-32B or KC-135, require towing to the McGuire AFB aircraft wash facility, the 108 ARW maintenance personnel will tow these aircraft to the wash facility. The contractor is not responsible to tow the 108 ARW aircraft. The contractor will be responsible for proper housekeeping of the 108 ARW facilities during and after the aircraft wash, to include removing standing puddles/pools of water. The contractor shall utilize mops and squeegees to remove excess pools of water on the hangar floor post aircraft wash.

2.6.2. Aircraft Tow Preparation. The government is responsible for ensuring the C-17s and KC-10s are prepared for tow by the wash contractor (tires at correct pressure, explosive removed etc.) Occasionally, aircraft are not prepared for tow by the government, the indoor wash rack hangar doors malfunction, or the tow vehicles have mechanical problems. The contractor shall be compensated for the costs of tow crew down time when waiting for the government to correct these problems. The COR will be notified whenever these incidents occur, and the length of time the delays lasted. The contractor will be entitled to invoice for this down time on a per hour basis under a dedicated CLIN.

2.6.3. C-17 Aircraft

2.6.3.1. C-17 Towing. (maximum allowable time – 1 hour). Tow aircraft to designated wash location IAW

T.O. 1C-17A-2-09JG-10-1 or from wash location to parking location as designated by the squadron Production

Supervisor. Each tow into and out of the wash facility is considered a separate service. The government is responsible for preparing the aircraft for towing (tires are at correct pressure for towing, flares removed etc.)

2.6.3.1.1. The contractor, not the government, shall be required to prepare C-17 aircraft from the Stewart ANG for towing.

2.6.3.2. C-17 Pre-Wash Preparation (maximum allowable time – 1 hour). The contractor shall prepare aircraft for wash IAW T.O.1C-17A-2-12JG-10-1-12-11-03.

2.6.3.3. C-17 Exterior Aircraft Wash (maximum allowable time - 6 hours). The contractor shall wash the C-

17 in accordance with T.O. 1C-17A-2-12JG-10-1, Task 03-2, Exterior Cleaning.

2.6.3.4. C-17 Home Station Check Minor Interior Cleaning (maximum allowable time -5 hours). The contractor shall clean interior of aircraft IAW T.O. 1C-17A-2-12JG-10-1 02-1.

2.6.3.5. C-17 Refurb HSC Major Interior Cleaning (maximum allowable time - 6 hours). The contractor shall clean interior of aircraft IAW T.O. 1C-17A-2-12JG-10-1 02-2.

2.6.3.6. C-17 Post-Wash Restoration (maximum allowable time – 2 hours). The contractor shall restore aircraft after wash IAW T.O. 1C-17A-2-12JG-10-1-12-11-03.

2.6.3.6.1. The contractor shall ensure all trapped water is drained from fuselage and cargo ramp prior to removal from hangar and perform post-wash lubrication on aircraft prior to towing from wash facility.

2.6.3.7. C-17 Post-Wash Lubrication (maximum allowable time – 8 hours). The contractor shall lubricate aircraft prior to removal from the wash rack IAW T.O. 1C-17A-6WC-4 Section 3, After Wash Lubrication

Work Cards. The contractor shall begin lubrication within 1 hour after wash completion.

3.6.3.7.1. When a grease fitting will not accept grease, the contractor shall annotate the aircraft forms and inform MOC, who will notify the proper agency for fitting replacement and/or troubleshooting.

2.6.3.8. C-17 60-Day Lubrication (maximum allowable time – 9 hours). The contractor shall lubricate all items as indicated in the T.O. 1C-17A-6WC-4, 60-day (Landing Gear) Lubrication Work Cards.

2.6.3.8.1. When a grease fitting will not accept grease, the contractor shall annotate the aircraft forms and inform MOC, who will notify the proper agency for fitting replacement and/or troubleshooting.

2.6.3.9. C-17 Flightline Interior Cleaning (maximum allowable time – 1 hour). The contractor shall vacuum clean all floors and permanent seats in the flight deck, crew bunk, cargo compartment, latrine, and galley. Wipe clean all floors, walls, tables, mirrors, sinks, shelves, toilet seat and doors in the latrine and galley. Remove trash and foreign objects from all trash containers, seat ashtrays, cup holders and seat back pockets.

2.6.3.10. C-17 Bilge Cleaning (maximum allowable time – 2 hours). The contractor shall clean the aircraft bilge IAW T.O. 1C-17A-2-12JG-10-1 02-3. Belly insulation shall be removed and reinstalled by the government. Forward and aft cargo floor drain inlet valve housing assemblies will be disassembled and reassembled by the government.

2.6.3.11. C-17 Spot Wash (maximum allowable time - 1 hour). The contractor shall be required to spot wash any area as directed. A spot wash is any area (interior or exterior) equal to or less than 500 square feet. These areas, or fractions thereof, are identified as one unit. Areas can include, but not limited to, landing gear, cargo compartment, flight deck, fuselage, empennage, wings, flight control surfaces and nacelles on interior or exterior surface of aircraft.

2.6.3.12. C-17 Clear Water Rinse (maximum allowable time - 2 hours) The contractor shall consist of complete and thorough flushing of the entire exterior surface of the aircraft with clean water until all accumulated salt, dirt, and other contaminants are diluted and flushed away. The use of brushes and cleaning solvents are not required.

2.6.3.12.1. The contractor shall not direct water at openings normally masked during regular wash or at joints where lubricants could be removed. Water nozzle shall be kept at least 10 feet away from the surface being rinsed.

2.6.4. KC-10 Aircraft

2.6.4.1. KC-10 Tow (maximum allowable time – 1 hour). The contractor shall tow aircraft to designated wash location IAW T.O. 1C-10(K)A-2-9 CL-1 or from wash location to parking location designated by the squadron

Production Supervisor. Each tow into and out of the wash facility is considered a separate service. The government is responsible for preparing the aircraft for towing (tires are at correct pressure).

2.6.4.2. KC-10 Pre-Wash Preparation (maximum allowable time –1 hour). The contractor shall prepare aircraft for wash IAW LCL-305MXG-06 and T.O. 1C-10(K)A-2-12-22-02.

2.6.4.3. KC-10 Exterior Aircraft Wash (maximum allowable time -- 5 hours). The contractor shall service consists of all items identified T.O. 1C-10(K)A-2-12-22-02, Task 3-Airplane Exterior Cleaning.

2.6.4.4. KC-10 A-Check Interior Cleaning (maximum allowable time – 4 hours). The contractor shall clean the entire interior surface to remove dirt, dust, grease, trash, foreign objects and fluid residue from the flight deck, cargo compartment, latrine, galley, and boom operator areas. Vacuum clean all floors, permanent seats and crew bunk areas. Wipe clean all floors, walls, tables, arm rests, cup holders, latrines, galleys, shelves, interior cargo compartment panels, emergency hatches, mirrors, sinks and doors, including all flight deck, crew entrance, cargo loading and troop doors. Remove trash and foreign objects from all trash containers, seat ashtrays and seat back pockets.

2.6.4.5. KC-10 Post-Wash Restoration (maximum allowable time – 2 hours). The contractor shall restore aircraft after wash IAW LCL-305MXG-06 and T.O. 1C-10(K)A-2-12. Post-wash lubrication on aircraft shall occur prior to towing from wash facility.

2.6.4.6. KC-10 Post-Wash Lubrication (maximum allowable time - 4 hours). The contractor shall lubricate the main, centerline and nose landing gear IAW T.O. 1C-10K(A)-2-12-21-01 page 301-314 prior to removal from the wash rack. Lubrication shall begin within 1 hour after wash completion.

2.6.4.6.1. When a grease fitting will not accept grease, the contractor shall annotate the aircraft forms and inform the MOC, who will notify the proper agency for fitting replacement.

2.6.4.7. KC-10 Flightline Interior Cleaning (maximum allowable time – 2 hours). The contractor shall vacuum clean all floors and permanent seats in the flight deck, crew bunk, cargo compartment, latrine, galley, and boom operator areas. Wipe clean all floors, walls, tables, mirrors, sinks, toilet seat, shelves and doors in the latrine and galley. Remove trash and foreign objects from all trash containers, seat ashtrays, cup holders and seat back pockets.

2.6.4.8. KC-10 Carpet Cleaning (maximum allowable time - 2 hours). The contractor shall steam clean the entire flight-deck and cargo compartment carpet to remove all soils, grease, dirt, debris and stains. Apply a fabric protector to entire carpet after cleaning is complete. All interior seats shall remain installed in the aircraft.

2.6.4.9. KC-10 Spot Wash (maximum allowable time - 1 hour). The contractor shall spot wash of an area less than 500 square feet. These areas, or fractions thereof, are identified as one unit. Areas include landing gear, cargo compartment, flight deck, fuselage, Air Refueling Operator (ARO) compartment, empennage, wings, refueling boom, flight control surfaces and nacelles on interior or exterior surface of aircraft.

2.6.4.10. KC-10 Clear Water Rinse (maximum allowable time - 2 hours). The contractor rinse shall consist of complete and thorough flushing of the entire exterior surface of the aircraft with clean water until all accumulated salt, dirt, and other contaminants are diluted and flushed away. The use of brushes and cleaning solvents are not required.

2.6.4.10.1. The contractor shall not direct water at openings normally masked during regular wash or at joints where lubricants could be removed. Water nozzle shall be kept at least 10 feet away from the surface being rinsed.

2.6.4.11. KC-10 A-Check Lube (maximum allowable time - 9 hours). The contractor shall lubricate the aircraft IAW work cards T.O. 1C-10(K)A-6WC-2; card no’s: 101A-73,101A-74, 101A-75, 101A-76, 101A-254, 101A-255, 101A-256, 101A-257, 101A-258, 101A-260, 101A-261, 101A262, 102A-073.

2.6.4.11.1. When a grease fitting will not accept grease, the contractor shall annotate the aircraft forms and inform the MOC, who will notify the proper agency for fitting replacement and/or troubleshooting.

2.6.4.11.2. Refueling boom panels and doors will be removed and reinstalled by the government.

2.6.5. KC-135 Aircraft

2.6.5.1. KC-135 Exterior Aircraft Wash (maximum allowable time - 6 hours). The contractor shall wash the aircraft in accordance with T.O. 1C-135-6WC-3, Scheduled Wash Inspection Work Cards and T.O. 1-1-691, Cleaning and Corrosion Prevention and Control, Aerospace and Non-Aerospace Equipment.

2.6.5.1.1. The 108 ANG shall prepare the aircraft for tow, tow the aircraft, prepare the aircraft for wash, lubricate the aircraft after wash, perform post wash restoration and tow the aircraft from the wash rack.

2.6.5.1.2. The contractor shall clean the entire exterior surface of the fuselage, empennage, nacelles and wings.

Clean exterior surfaces of primary and secondary flight controls. Clean the entire interior and exterior surface of engine cowlings, flaps, flap wells, landing gear doors, wheel wells, spoiler area, and service compartments accessible by quick disconnect fasteners on the exterior of the aircraft. Clean all landing gear assemblies, wheels, and any other landing gear components within the work area not specifically identified. Clean all other components of the exterior surface of the airframe not specifically identified, including components described above which have been previously removed by customer for other reasons.

2.6.5.2. KC-135 Spot Wash (maximum allowable time - 1 hour). The contractor shall spot wash an area less than 500 square feet. These areas, or fractions thereof, are identified as one unit. Areas include landing gear, fuselage, empennage, wings, refueling boom, flight control surfaces and nacelles on interior or exterior surface of aircraft.

2.6.6. C-32 Aircraft

2.6.6.1. C-32 Exterior Aircraft Wash (maximum allowable time - 6 hours). The contractor shall wash the aircraft in accordance with Boeing 757 Aircraft Maintenance Manual Task 12-25-01-103-001 Exterior Cleaning, and Boeing 757 Aircraft Maintenance Manual Task 20-30-02/201.

2.6.1.1.1. The 108 ANG shall prepare the aircraft for tow, tow the aircraft, prepare the aircraft for wash, lubricate the aircraft after wash, perform post wash restoration and tow the aircraft from the wash rack.

2.6.6.2. C-32 Spot Wash (maximum allowable time - 6 hours). The contractor shall spot wash an area less than 500 square feet. These areas, or fractions thereof, are identified as one unit. Areas include landing gear, fuselage, empennage, wings, flight control surfaces and nacelles on interior or exterior surface of aircraft.

2.6.7. Aerospace Ground Equipment (AGE)

2.6.7.1. AGE Wash (maximum allowable time– 1 hour). The contractor shall remove all soils from equipment to include grease, dirt, debris, battery acid, etc. Clean all interior and exterior surfaces of equipment housing, including handles, rails, and stand platforms. Clean all steering pivot points, axles and casters. Clean radiator, being careful not to bend or damage cooling fins. Ground equipment wash must be performed in the wash rack.

AGE washing shall be only be accomplished at either the AGE wash area, the aircraft wash hangar or the outdoor wash pad. See Appendix 3 for wash area locations.

2.6.8. Static Display Aircraft

2.6.8.1. Static Display Wash (maximum allowable time – 4 hours). The contractor shall clean the entire exterior surface of the aircraft and landing gear with soap and water (no solvents allowed) to remove build-up of surface dirt and bird residue. Call Entomology (754-2737) to remove all bird or insect nests. Washes shall be accomplished at static display locations. If the static aircraft is removed from its permanent location, then the wash will be accomplished at its current location with the approval from the 87 Civil Engineering Squadron

Storm Water. Manager (87 CES/CEIEC).

2.6.8.1.1. Prior to washing the P-38 static display at the Pudgy Circle, the contractor shall block the two storm water drains to prevent soapy water from entering the drains. All soapy water captured in the drain blockers shall be removed by mopping, pumping or other appropriate method prior to removal of the drain blockers.

2.7. Manning Requirements

2.7.1. Hours of operation. The contractor shall provide uninterrupted T/A, wash and DFR services 24 hours a day, 7 days a week, including all holidays and during severe or inclement weather conditions.

2.7.2. Deicing Fluid Recovery Staffing. The contractor shall provide deicing fluid recovery services 24 hours a day, 7 days a week, including all holidays and during severe or inclement weather conditions from 1 October through 30 April of each year.

2.7.3. Aircraft Wash Staffing. Aircraft wash services are on an “as required” basis, and may be scheduled at any time 24 hours a day, 7 days a week. When services are scheduled or required, personnel will respond within established times and with a sufficient number of personnel to accomplish the work in accordance with the

PWS. There is no requirement for wash personnel to be physically present when no wash services are required.

A designated wash supervisor or the T/A dispatcher will be the point of contact for scheduling and coordinating wash service requests from the government.

2.8. Dispatch Office

2.8.1. Staffing. The contractor shall man the dispatch office 24 hours a day, 7 days a week, including all holidays. This office shall not be left unattended. One dispatch for all services is acceptable.

2.8.2. Requirements

2.8.2.1. The contractor shall complete AF Form 861, Transient Aircraft Servicing Report on all transient aircraft serviced and submit that document to the COR later than 9:00 AM the following day.

2.8.2.2. The contractor shall complete the Aircraft Wash Services Report, a locally produced product, for all completed wash services (aircraft, AGE and static display) and submit that document to the COR no later than

9:00 AM the following day.

2.8.2.3. The contractor shall coordinate arrival and departure times, parking locations, fuel delivery, maintenance and supply requirements, aircraft status and Estimated Time in Commission (ETIC) changes with the MOC within five minutes of occurrence. Coordinate government maintenance or specialist requirements with MOC when required, and assist government maintenance specialists when needed.

2.8.2.4. The contractor shall obtain necessary aircraft parts for transient aircraft by contacting the 305 Logistics

Readiness squadron (LRS) Aircraft Parts Store. Notify the MOC of all parts requirements, document numbers and availability status when parts are on order for transient aircraft. The contractor shall deliver repairable parts along with the DD Form 1348 and a correctly completed Air Force Technical Order (AFTO) Form 350 to 305

LRS Aircraft Parts Store for turn-in within two hours of task completion.

2.8.2.5. The contractor shall ensure Maintenance Data Collection Record received for all performed wash services are submitted to the COR office each day after services is performed. Ensure notification to the MOC after completion of requested services, and close out all job requests in the Air Force maintenance data collection computer system, G081, after task completion for any services. Prepare an AFTO Form 349 for maintenance performed on transient aircraft, except routine servicing.

2.9. Management

2.9.1. Ensure an effective tool and equipment control program is maintained to preclude tools and equipment being left in or around aircraft. Ensure all tools are marked to readily identify them as the contractor’s equipment

2.9.2. The contractor shall ensure that an effective Foreign Object Damage (FOD) prevention program IAW

AFI 21-101 Ch. 11.8 is established

2.9.3. The contractor shall maintain a technical order (T.O.) and publications file IAW T.O. 00-5-1, Air Force

Technical Order system.

2.9.4. The contractor shall maintain employees training records indicating qualification and certification.

Ensure assigned personnel are qualified and certified to sign exceptional releases (ER) when approved by the

Maintenance Group Commander (MXG/CC).

2.9.5. The contractor shall ensure training records and special certification rosters are available 24-hours a day for review by 305 MXG/COR (Contracting Officer’s Representative.)

2.9.6. The contractor shall ensure employee compliance with the contractor’s quality control plan and AFI 91-

203, Air Force Consolidated Occupational Safety Instruction.

2.9.7. The contractor shall provide vehicles required to accomplish the requirements of this Performance Work

Statement (except for aircraft tow vehicles and deicer trucks.) All T/A vehicles shall be equipped with “Follow

Me” signs IAW AFMAN (Air Force Manual) 24-306, Manual for the Wheeled Vehicle Operator, and pintle hooks capable of towing AGE equipment not to exceed 7,000 pounds. Wash and DFR vehicles do not require the “follow me” sign.

2.9.8. All vehicles shall be identified with the contractor’s company name visible on both sides. Contractor shall ensure vehicles are available to provide continuous service IAW this PWS.

2.9.9. The contractor shall ensure the COR is notified immediately of any mishap that results in damage to government assets or personnel, or any mishap that results in injury to contractor personnel. Notify the MOC immediately for coordination with other wing agencies. The contractor shall provide the COR a written account of the mishap within 48 hours of the incident.

2.10. Environmental Compliance

2.10.1. The contractor shall comply with all federal and state environmental laws and regulations, and Air Force

Instructions in effect at time of performance.

2.10.2. The contractor shall store and properly mark all hazardous materials in appropriate containers and approved areas as directed in JB MDL storm water pollution prevention plan, Table 6-1 and/or by 87

CES/CEIEC and the Hazardous Waste Manager.

2.10.3. The contractor shall dispose of all hazardous and solid waste products generated by actions taken during the accomplishment of this PWS in appropriate containers and approved locations in accordance with the JB

MDL hazardous waste management plan.

2.10.4. The contractor shall monitor and inspect all contractor and government provided equipment to ensure all equipment is serviceable, does not leak, or release fluids into the environment.

2.10.5. The contractor shall clean up all hazardous fluid spills immediately. If a spill occurs, the contractor shall notify appropriate agencies immediately, including Fire Department and the COR, as spelled out in appropriate directives.

2.10.6. Contractor is responsible for cleanup of spills that occur during the course of providing services.

Contractor is responsible for any fines, penalty assessments and/or natural resource damage claims that may be brought against JB MDL by any entity due to contractor’s performance of services or failure to perform during the execution and performance of the contract.

2.10.7. The contractor shall obtain and maintain, on site, a Safety Data Sheet (SDS) for all chemicals and products used during the performance of this contract, unless specifically exempted in writing. SDSs must be maintained in accordance with the JB MDL hazardous materials management program. A copy of the SDS must be provided to the contracting officer (CO) and COR prior to bringing any chemicals or products onto the base.

2.10.8. All materials used in the performance of service on the installation shall be in compliance with industry standards, local, federal and state laws, and will be used according to manufacturer’s recommendations.

Materials will be used for intended purposes and will be stored and utilized in accordance with industry standards. The contractor shall be responsible for the disposal of any hazardous waste produced in the line of work for the contract.

2.10.9. If generated by the contractor, remove all waste sludge material from manual sludge recovery pit located at aircraft wash location. Sludge will be removed from sludge pit and stored in approved, hazardous waste drums until completely filled. Prior to use, the drum shall be labeled with the words “Hazardous Waste” and with a description of the contents, i.e. “Waste Sludge.” Only one 55 gallon drum of any particular waste may be stored at one time. The filled drum must be removed within three days. Another drum may not be started until the first filled drum has been removed. Contractor will be responsible for disposal of sludge waste through government channels.

3.0. SECTION III - ADMINISTRATION

3.1. Contractor Personnel. The contractor shall provide an initial list of all employees working under this contract within 5 days after contract award. The contractor shall also provide the names and positions of all new/additional personnel that will be employed under this contract within two workdays of start of their employment. The contractor shall not employ any person who is an employee of the U.S. Government if employing that person would create a conflict of interest. All employees must be able to read, write, speak, and understand English.

3.2. Employee Uniforms. Ensure all employees performing T/A duties wear a distinctive work uniform. The front of the uniform shirt shall include an appropriate badge containing readily identifiable company and employee name. On the back of the uniform shirt, a larger badge, containing the words “Transient Alert” shall be displayed. Safety toed shoes shall be worn by all employees performing tasks on the flight-line.

3.3. Training and Qualifications. Ensure those employees performing transient aircraft services/wash services have current and valid professional aircraft maintenance training certifications and or licenses required to perform all tasks in this PWS. Only employees performing just aircraft wash/cleaning or DFR services do not require the above certifications. The contractor shall train, qualify and certify personnel for specific job tasks to be performed. Records of training, qualification and certification shall be maintained by the contractor on file and made available for government review 24 hours a day upon request.

3.4. Security Requirements. Obtain an AF Form 1199, Restricted Area Badge, and Computer Access Card

(CAC) as required for each employee through the 305 MXOP Security Manager (4-3625). See Appendix 9 for detailed security instructions.

3.5. Quality Control. Employ a quality control program for T/A, aircraft wash and DFR services that will describe how defective services will be identified and prevented. The contractor’s quality control program shall also identify how the contractor will ensure non-recurrence of defective services. Provide copy of program to

COR.

3.6. Contractor Liability. The contractor shall assume liability for any damages to aircraft, aircraft parts, support equipment, and electrical components, facilities or other government property caused by the contractor’s activities under, or in violation of, this PWS. The contractor shall be assessed the full cost (parts, labor and administrative activities) of any repairs required to correct damages. The contractor may be given the option to repair any non-aircraft related damage at the government’s discretion, in lieu of payment. Any repairs will be pre-approved by the government. The final product must meet government specifications and be certified as acceptable by the government. Reasonable wear and tear is excluded.

3.7. Physical Security. Be responsible for safeguarding all government furnished property. Any damage to government furnished property shall be reported to COR immediately. The contractor shall establish and implement methods of ensuring that all keys issued to the contractor are not lost or misused by unauthorized persons. All lost or damage keys or locks will be replaced at the contractor’s expense.

3.8. Records. Be responsible for creating, maintaining and disposing of all government required records and reports listed in this PWS. When requested by the government, the contractor shall provide any other requested documentation, for one-time or routine reporting. All records will be maintained for a length of time as specified by Federal Acquisition Regulation Subpart 4.7.

3.9. Office supplies. The contractor is responsible for providing all office supplies and perform daily housekeeping, including lavatory supplies for employees.

3.10. Mission Essential Contractor Performance. In accordance with Department of Defense Instruction

(DODI) 3020.37, Continuation of Essential DoD Contractor Services During Crisis, the government has identified that all of the contractor services performed under this PWS are essential contractor services in support of mission essential functions. The contractor shall develop a contingency plan to assure reasonable assurance of continuation of the services of this PWS during declared contingencies, emergencies and periods of increased force protection. The contractor shall submit that contingency plan to the contracting officer and COR

NLT 30 calendar days after contractor award.

3.11. Customer Complaints. The COR will discuss with the contractor any valid complaints received from

T/A, wash or DFR customers. All complaints brought to the contractor’s attention by the COR must be addressed/corrected by the contractor within 48 hours.

3.12. Transition Period. The contractor is afforded a five-calendar day transition period. The transition period is to allow the contractor to familiarize themselves with the operations and performance requirements of the performance work statement and become acquainted with the physical layout of the flight line. Although no actual performance work statement tasks will be completed by the contractor; they may begin preparations for performance, i.e. documentation for flight driver’s license, etc.

3.13. Manpower Reporting. The contractor shall electronically report all contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract via the Contractor

Manpower Reporting Application (CMRA) at http://www.ecmra.mil.

4.0. SECTION IV - GOVERNMENT FURNISHED SERVICES AND PROPERY. The following services and property will be provided at no cost to the contractor.

4.1. Utilities. Provide reasonable use of utilities for the performance of this contract.

4.2. Telephone. Provide the contractor with “Class A” telephone service including Defense Switched network

(DSN) access. The contractor shall furnish his own commercial and FAX lines for office operations.

4.3. Basic Services. Provide refuse collection, insect and rodent control, security police, fire protection, and emergency medical services transportation.

4.4. Parts Ordering, Delivery and Pick-Up. Provide aircraft replacement parts as required. The contractor will be required to pick up all ordered parts at the designated base supply points. The contractor shall follow the procedures specified in paragraph 2.8.2.4.

4.5. Fuel Delivery. Deliver all required fuel to transient aircraft parking locations. The fuel vehicle response time is based on the priorities established by the MOC.

4.6. Flight-line Driving Requirements. Issue an AF Form 483, Certificate of Competency, for driving on the flight line after employees complete training requirements and pass test. TA employees shall be stamped for controlled movement area (CMA) access. Employees must understand and comply with all state, base, and flight line vehicle regulations. Flight line drivers’ training will be provided by the government, and all AF forms for driving can be obtained through the 305 MXG/MXO Vehicle Control NCO or 87 th Logistics

Readiness Squadron. All contractor personnel must have a valid state driver’s license at all times.

http://www.ecmra.mil/

4.7. Local Area Network Access (LAN). Provide LAN access to the contractor for performance of this PWS.

Only authorized employees with a minimum National Agency Check verified through the base automated security clearance approval system (ASCAS) roster are authorized to use this system. All employees requiring access to this system shall be United States citizens.

4.8. Facilities. Make available one office for transient alert/DFR services aircraft activities, including areas designated as the contract manager’s office, dispatch, break and locker room areas. Make available one office for wash services, including area designated as the aircraft wash supervisor’s office. Offices may be relocated to alternate locations as required by the government. In this case, the government will relocate all government furnished equipment, and the contractor will relocate all of their equipment. See Appendix 3 for primary facility layouts. There is currently one aircraft wash hangar, one unsheltered aircraft wash pad, and one AGE wash rack to wash equipment. Wash operations may be required to be performed outside, depending on availability of hangars and weather. During periods when the temperature drops below 40 degrees, to include factoring in the current wind chill aircraft will be washed at indoor wash facility.

4.9. Powered and Non-Powered AGE. Make available AGE required to aid in performance of aircraft services specified in this Performance Work Statement to include tow bars. The contractor shall inspect equipment for serviceability and condition prior to use, annotate any discrepancies on the attached AFTO Form

244. Notify the 305 MXG/COR and the 305

MXS AGE flight of any unserviceable or damaged equipment.

4.10. Deicing Vehicles. Make available deicing vehicles for use on transient aircraft. The contractor shall inspect and sign off the AF Form 1800 prior to use, and service the vehicles with government provided lubricants, fuel and deicing fluid after usage and return the vehicle to the owning organization as soon as possible.

4.11. Aircraft and Vehicle Servicing Material. Make available all fuels, oils, lubricants, oxygen, and fluids required to service government owned aircraft and vehicles.

4.12. Technical Orders, Publications, and Forms. Make available all technical orders, publications, and forms that the contractor will have possession and custodial responsibility for.

4.13. Aircraft Towing Vehicles. Towing vehicles will be available for use during the performance of this contract. The contractor shall be required to inspect and sign off the AF Form 1800 prior to use and service the vehicles with government provided lubricants and fuel after usage and return them to the owning organization as soon as possible.

4.14. Other Property. All vehicles, tools equipment and supplies not covered under this section will be the responsibility of the contractor to provide. If required, a joint government and contractor inventory shall be conducted within 10 days after contract award, and within 10 days after the execution of each option year thereafter.

Appendix 1

Service Summary

SS# Performance Requirement

PWS

Paragraph Performance Standard

Method of

Assessment

Provide arrival, processing departure and emergency services to transient aircraft identified in the PWS.

2.1-2.4 90% of the time

Periodic Inspection

– 10% of all T/A actions within a 30-day period.

Commence deicing fluid recovery within

30 minutes of notification by

Maintenance Operations Center.

2.5.3 90% of the time…