FA446026Q0048 - LRAFB DORMITORY WIFI SERVICES - QUESTIONS - ANSWERS Rev1 - 9 SEP 26.docx

FA446026Q0048 – LRAFB DORMITORY WIFI SERVICES – QUESTIONS & ANSWERS – 09 SEPTEMBER 2026

1. PWS 1.6.1. In the PWS, the Government provides building numbers for the different dormitories, but could the government provide specific USPS addresses for each building and Lat/Long coordinates for each building? If required after contract award, addresses and coordinates will be provided.

2. New Combo FA4460-26-Q-0048. Will the Government consider extending the proposal submission deadline by two (2) weeks following the release of the Government's responses to questions? This additional time would allow offerors to fully evaluate and address any clarifications or changes resulting from the Q&A process. The Government will consider an extension if deemed necessary and, if changes are made, will post updated solicitation close date and time on SAM.

3. PWS Section 1.0 Description of Services. The PWS identifies Buildings 718, 846, and 860 as renovation-dependent facilities, while the CLIN structure includes Building 860 in the base period and Buildings 718 and 846 in option periods. Can the Government clarify the intended activation schedule for these buildings and confirm when pricing for each building is expected to become effective? The CLIN structure reflects when the Government believes the building renovations will be complete. The actual activation date for each building is unknown at this time and will be provided to the contractor as renovations are nearing completion.

4. PWS Section 1.0 Description of Services. Can the Government identify the existing telecommunications infrastructure available within each dormitory building, including cabling, pathways, network rooms, fiber, coaxial plant, switches, access points, and power infrastructure? Additionally, can the Government clarify ownership of all existing infrastructure and whether it will be available for use by the awarded contractor? The contractor can utilize all existing Government-provided infrastructure; telecommunication drawings currently do not exist.

5. PWS Section 1.0 Description of Services. Can the Government provide details regarding the current service provider and confirm whether any incumbent-owned infrastructure, cabling, wireless access points, or network equipment may remain in place and be utilized by the incoming contractor? There is no incumbent contractor for this requirement; Optimum currently provides internet to the facilities.

6. PWS Section 1.0 Description of Services. Are the access point and modem quantities identified in the PWS planning estimates only, or does the Government intend them to represent mandatory installation quantities? Will alternative designs that meet coverage and performance requirements be acceptable? Estimates only. Please submit any alternative designs in accordance with the RFQ. PWS 1.6.1.1 “Service and associated costs shall be based on a per-room amount for operational dormitory buildings across Little Rock AFB. The contractor may utilize government-owned existing infrastructure in-place (i.e. the facilities) to cover all dorm rooms and common areas. And then say that upon award one of the deliverables at PWS 1.9.6 is a “Wireless Diagram” within 15 days after a “Wireless Survey.”

7. PWS Section 5.3 Internet Service Requirements. Does the requirement for 100 Mbps download and 20 Mbps upload apply to each individual connected user/device simultaneously, or is this intended as a minimum service benchmark available under normal operating conditions? End users are to have a minimum of 100 Mbps download and 20 Mbps upload speeds.

8. PWS Section 5.5 Cyber Security Requirements. Since the PWS specifies that the Government will not own or operate the network, can the Government clarify the specific cybersecurity framework, compliance requirements, and accreditation standards applicable to this contractor-owned commercial broadband environment? Contractor should submit a System Security Plan per the PWS.

9. PWS Section 5.5 Cyber Security Requirements. Can the Government clarify what categories of Government data, if any, will reside within the contractor-provided broadband environment and identify the applicable data protection and audit requirements expected under this contract? This is a commercial internet service.

10. PWS Section 5.4 Customer Support Requirements (24x7 support) and Section IV Place of Performance / Duty Hours (normal duty hours language). Can the Government clarify whether the requirement is for continuous 24x7 operational support and maintenance or whether onsite activities are restricted to the stated normal duty hours? See PWS 1.6.13 and 1.6.7.

11. PWS Section 6.0 Quality Assurance Surveillance Plan (QASP) or associated Quality Control requirements where AS9100 certification is referenced. The PWS requires an AS9100-compliant Quality Management System. Will the Government consider acceptance of an ISO 9001-certified Quality Management System as an equivalent standard for commercial broadband and managed Wi-Fi service providers? The contractor must establish an AS9100 compliant quality management system.

12. Will the common areas of building 723 be included? Yes.

13. Where does this conduit in the demarc room of 723 go? Can we use it? Contractor can utilize Government-furnished infrastructure.

14. Can you provide the design construction drawings for Building 854 that is under construction? Floor plan is provided.

15. If possible, can we remove the existing Cat5 and replace it with Cat6 in building 772? B772 has been removed from the requirement.

16. What's behind the access panel in 750? Unknown.

17. Can we use existing government CAT6 in buildings 750 and 751? Contractor can utilize Government-furnished infrastructure.

18. Do you have a map of where the 4" conduits in the floor of bldgs 750 and 751 go? May we use these? Contractor can utilize Government-furnished infrastructure.

19. We found multiple instances of carriers running APs using wire molding? Is this acceptable for this project? Yes.

20. What building should be used for bringing in the primary circuit? In other words, which building should we use as our primary MDF for the project? Are there multiple choices? Please identify a room with adequate space for a rack. Contractor can utilize Government-furnished infrastructure. PWS 1.6.1.2 “The Contractor shall install cable or fiber to each of the locations designated in the schedule. Bandwidth requirements shall be adjustable. The Government WILL NOT own or operate this network. The infrastructure will be operated by the Contractor. All Internet Service Provider coordination will be conducted and executed by the Contractor.”

21. Are the Government networks existing in the same buildings that are not part of this solicitation, what are the infrastructure, do or would it share IT room with the Dorm Internet Services network in this request? Contractor can utilize Government-furnished infrastructure. PWS 1.6.1.2 “The Contractor shall install cable or fiber to each of the locations designated in the schedule. Bandwidth requirements shall be adjustable. The Government WILL NOT own or operate this network. The infrastructure will be operated by the Contractor. All Internet Service Provider coordination will be conducted and executed by the Contractor.”

22. Is this solicitation to build a Government network then create a Captive Portal for dormitory use? See PWS 1.1 and 1.6.3.

23. What are the distances apart from one building to the other? Building distances vary between each and all buildings.

24. How many networks (SSIDs) are expected on the Wi-Fi network Dorm Internet Services? Is it acceptable to have one SSID with content filtering and one without? Contractor shall conform to the requirements of the PWS.

25. Please would you share if there exists network contract and contract number for this location? There is no incumbent contractor for this requirement.

26. Do you have any ISP company that is preferred provider for Internet services for the Base or is it optional to contractors? PWS 1.6.1.2 All Internet Service Provider coordination will be conducted and executed by the contractor.

27. Would there be any requirement for wired Ethernet ports in the buildings? Contractor shall conform to the requirements of the PWS.

28. Do you have any desirable brand (OEM) equipment for this network? Contractor shall conform to the requirements of the PWS.

29. Is there existing Category cabling in any dorms available for contractor use, and what cable category exists (CAT5e, CAT6, CAT6A)? Contractor can utilize Government-furnished infrastructure.

30. If there is existing Category cabling in the dorms available for use, has cabling been certified, and are there records of these certifications available? Rooms currently have coax.

31. Is there existing Fiber Optic cabling between the dorm buildings available for contractor use, and what fiber types and available strands exist (OM2, OM4, OS2)? Unknown.

32. If there is existing Fiber Optic cabling between the dorm buildings available for use, has cabling been certified, and are there records of these certifications available? Unknown.

33. Please identify the location of the Main Distribution Frame (MDF) within each dormitory building included in this solicitation. If available, provide MDF drawings, room numbers, or telecommunications room documentation. Unavailable.

34. Please identify the location of all Intermediate Distribution Frames (IDFs) within each dormitory building included in this solicitation. If available, provide floor plans or telecommunications diagrams showing IDF locations. Floorplans have been provided.

35. Please identify any existing telecommunications racks, cabinets, wall-mount cabinets, or network equipment enclosures available within each building and indicate whether contractor use of these assets is permitted. Contractor can utilize any Government-furnished infrastructure.

36. Please identify whether existing uninterruptible power supply (UPS) equipment is present within telecommunications rooms serving the dormitories and whether contractors may utilize existing UPS systems. Contractor can utilize any Government-furnished infrastructure.

37. Please confirm that all network equipment shall be provided and no existing equipment shall be used. See PWS 1.6.11, 1.6.1.2, and 1.6.1.3.

38. Please identify whether dedicated cooling or environmental controls are available within MDF and IDF spaces and provide any temperature or environmental limitations applicable to contractor-installed equipment. See PWS 1.6.11, 1.6.1.2, and 1.6.1.3.

39. May the contractor utilize existing MDF and IDF spaces, telecommunications racks, ladder tray systems, cable pathways, conduits, and other telecommunications infrastructure where available? See PWS 1.6.11, 1.6.1.2, and 1.6.1.3.

40. The solicitation references dormitory facilities including Building 718; however, floor plans were not included for all buildings identified in the PWS. Are additional as-built drawings, telecommunications drawings, or renovation drawings available for any buildings not included in the Dorm Floor Plans package. Building 718 is currently under renovation and designs have not been finalized.

41. Are telecommunications, MDF/IDF, structured cabling, riser, or utility drawings available for any dormitory facilities covered by this solicitation? Telecommunication drawings are unavailable.

42. Please identify any existing structured cabling infrastructure available for contractor use, including cable type, ownership, certification status, and any restrictions on reuse. Telecommunication drawings are unavailable.

43. Please identify any existing fiber-optic infrastructure available for contractor use, including fiber type, strand count, termination locations, ownership, and any restrictions on reuse. Telecommunication drawings are unavailable.

44. Are there space reservations, rack-space limitations, power limitations, or other facility constraints within existing telecommunications rooms that could impact the contractor's proposed design? Unknown.

45. Please identify the available electrical capacity within each MDF and IDF space intended to support contractor-installed telecommunications equipment. See PWS 1.6.11, 1.6.1.2, and 1.6.1.3.

46. Please identify the quantity and type of available electrical outlets within each MDF and IDF space, including outlet voltage and receptacle type. See PWS 1.6.11, 1.6.1.2, and 1.6.1.3.

47. Please identify whether existing electrical infrastructure within telecommunications rooms is available for contractor use. Contractor can utilize Government-furnished infrastructure.

48. Does the Government require contractor-installed network equipment to be supported by uninterruptible power supply (UPS) systems? If so, please provide the required runtime duration and applicable standards. See PWS 1.6.1.3.

49. If existing UPS systems are present within telecommunications spaces, may the contractor utilize those systems, or is the contractor expected to provide independent UPS capability. Contractor can utilize Government-furnished infrastructure.

50. Please identify any backup power or emergency power requirements applicable to contractor-installed telecommunications equipment. See PWS 1.6.1.3.

51. Are MDF and IDF spaces connected to facility generator power or other backup power systems, and if so, may contractor-installed equipment utilize those power sources? Contractor can utilize Government-furnished infrastructure.

52. Please provide the estimated occupancy and/or resident population for each dormitory included in this solicitation, along with any available assumptions regarding anticipated concurrent users or connected devices.

0. 714 – 76 rooms, 3 common areas

0. 718 – 74 rooms, 3 common areas

0. 723 – 1 common area

0. 724 through 735 – 8 rooms each, 2 common areas each

0. 750 – 64 rooms, 17 common areas

0. 751 – 72 rooms, 18 common areas

0. 854 – 74 rooms, 3 common areas

0. 860 – 74 rooms, 3 common areas

0. 846 – 66 rooms, 12 common areas

53. Please identify the personnel screening, vetting, and installation-access requirements applicable to contractor personnel performing work under this contract. All installation access will be coordinated with the 19th Security Forces Squadron requirements and in accordance with the PWS.

54. Will contractor personnel be eligible to obtain recurring installation and maintenance access credentials for Little Rock AFB, or should all access be coordinated through Government escorts? All installation access will be coordinated with the 19th Security Forces Squadron requirements and in accordance with the PWS.

55. Are Government escorts required for contractor personnel accessing dormitory buildings, telecommunications rooms, or other work areas under this contract? Yes.

56. Please describe the anticipated process for obtaining access to occupied dormitory facilities and resident rooms when required for installation, troubleshooting, maintenance, or equipment replacement activities. Contractor will coordinate with 19th Civil Engineering Squadron Unaccompanied Housing personnel.

57. Are background investigations, installation access screenings, or other personnel vetting requirements applicable to contractor personnel performing work under this contract? All installation access will be coordinated with the 19th Security Forces Squadron requirements and in accordance with the PWS.

58. Are contractor personnel required to possess any specific credentials, badges, or installation-issued access identification to perform work under this contract? All installation access will be coordinated with the 19th Security Forces Squadron requirements and in accordance with the PWS.

59. Are there any installation access restrictions, security procedures, or escort requirements that could impact the contractor's ability to meet maintenance, outage response, or support obligations under the contract? All installation access will be coordinated with the 19th Security Forces Squadron requirements and in accordance with the PWS.

60. Is there available fiber to the dorms that could be used for backhaul purposes? Unknown.

61. Can newly installed fiber be direct buried like the current coax in the Garden Dorms or does all new underground fiber need to be installed in conduit? See PWS 1.6.1.3.

62. Are there existing duct/conduits to the dorms that could be used for installation of new fiber? Contractor can utilize any Government-furnished infrastructure.

63. If new conduit/fiber is to be installed to all dorms, can you provide a duct map for planning purposes? Telecommunication drawings are unavailable.

64. If new conduit/fiber is to be installed will trenching be authorized? Any requested trenching will have to be coordinated with the 19th Civil Engineer Squadron Operations Flight.

65. Can existing vaults/manholes be used for fiber installation and splicing? See PWS 1.6.1 and 1.6.1.2.

66. Can the existing unused ethernet cables from the comm room to the sleeping rooms/common areas be used for AP installations in the rooms? Contractor can utilize Government-furnished infrastructure.

67. Are point to point radios allowed to be installed on the dorms where wall penetrations will be required to install cabling? Similar to what’s on B846. Any point to point radio installation will have to be coordinated with the 19th Communications Squadron prior to approval.

68. Can existing comm room cabinets be used for our network equipment? Contractor can utilize Government-furnished infrastructure.

69. Can existing comm room power be used for our network equipment? Contractor can utilize Government-furnished infrastructure.

70. Will 854, 860, 846 and 718, to be done at a later time, have ethernet cabling installed during the repairs/renovations? Unknown.

71. Is surface mount raceway authorized to conceal AP cabling in the sleeping quarters and/or common areas? Yes.

72. Are exterior wall penetrations authorized to get into the comm rooms from the outside the buildings. Similar to the power conduits under the stairs in the Garden Dorms. Any modifications to the facilities must be approved by the 19th Civil Engineer Squadron.

73. If base fiber is available is there a centralized location where equipment could be installed to for all building access? Unknown. Contractor can utilize Government-furnished infrastructure.

74. What are trenching depth requirements for conduit and/or direct bury armored fiber? All trenching will be coordinated through 19th Civil Engineer Squadron Operations Flight.

75. Are there available fiber pairs between all buildings for this solicitation we can utilize for interconnectivity? Unknown, but currently each building has operational internet to the facilities.

a. If so, can you provide a diagram of the fiber connectivity? See answer to main question.

b. What type of Fiber, Single Mode or Multimode? See answer to main question.

76. Is there an IDF on each floor of each building in the scope with available rack space and/or is there room in each closet for us to add a network rack? There is available rack space in each closet for network racks.

77. How many total network closets are there in each building and in total between all the building? Each building has one network closet.

78. Is there an existing internet service provider, and if so, who is it? Currently, Optimum is the internet service provider.

79. Is there an incumbent vendor currently operating this scope of work? Section 1.7 in PWS.

80. Do you want and Access Point per room? Upon contractor to determine within scope requirements of the PWS.

81. Is there a requirement for wired ports or is this WIFI only? Wifi.

82. Are rooms already wired with Cat6 or Cat6A cabling? Only in building 750 and 751.

83. Are rooms already wired with 75 Ohm coax? There is coax in every room.

84. Is there service provider network only, or, is it jointly owned with the US Air Force? Service provider network only.

85. Room counts per building. The PWS says pricing "shall be based on a per-room amount," but it never gives room counts — only estimated APs and modems per building (e.g., Bldg 714: 86 APs / 86 modems). Ask for the actual room count per building, and whether the monthly CLIN price is expected to be room count × per-room rate or simply a lump monthly figure per building.

a. What are the room counts per building?

i. 714 – 76 rooms, 3 common areas

ii. 718 – 74 rooms, 3 common areas

iii. 723 – 1 common area

iv. 724 through 735 – 8 rooms each, 2 common areas each

v. 750 – 64 rooms, 17 common areas

vi. 751 – 72 rooms, 18 common areas

vii. 854 – 74 rooms, 3 common areas

viii. 860 – 74 rooms, 3 common areas

ix. 846 – 66 rooms, 12 common areas

86. Bldg 860 contradiction. The PWS says buildings 860, 846, and 718 are under renovation and get installed "at a later date" in option periods — but the base year bid schedule includes CLIN 0016 (Bldg 860, 12 months of service) and CLIN 0017 (installation in "all 16 dormitory buildings" including 860). Ask whether 860 should be priced for base-year install/service or deferred, and whether CLIN 0016 should show reduced months. Bid schedule has been updated to reflect 12 months in base year for building 860, 846, and 718 for uniformity – and will be incrementally funded after completion based on when service is needed in the respective buildings. It is currently under renovation and is estimated for completion on March of 2027.

87. "Government-owned existing infrastructure in-place (i.e. the facilities)." Does this mean only the buildings themselves, or does it include existing horizontal cabling, conduit, risers, and telecom rooms? Is there any existing Cat5e/6 or coax to the rooms you can reuse, and are as-builts for cabling available beyond the floor plans? Contractor can utilize Government-owned infrastructure.

88. Backhaul and pathways. Who owns/controls the outside plant path from the base demarc to each dorm? Is there existing conduit/fiber pathway available, or should offerors assume trenching/boring — and what's the approval process (dig permits, environmental/historical review) and typical timeline on base? Currently, Optimum owns and controls the internet infrastructure to each dormitory. Dig permits are to be routed and processed through the 19th Civil Engineering Squadron’s Operations Flight.

89. Bandwidth interpretation. Is 100/20 Mbps required per room concurrently (dedicated), or per subscriber with acceptable oversubscription at the building uplink? "Bandwidth requirements shall be adjustable" — adjustable by whom, and does that imply a future modification vehicle? End users are to have a minimum of 100 Mbps download and 20 Mbps upload speeds.

90. Removal/reinstallation cost mechanism. When a building is vacated for renovation, service CLIN payment stops and you must remove all equipment — but there's no CLIN for removal or reinstall labor. Ask whether those costs should be baked into monthly service pricing or handled by modification. Costs should be included with pricing; currently there are no new scheduled projects for dormitory renovations to occur during performance period.

91. Go-live timeline. The PoP starts 30 Sept 2026, but there's no stated installation completion deadline. Ask when service must be live per building, and whether monthly service CLINs are payable from award or from acceptance-test completion per building. Contractor is to submit a Project Management Plan per the PWS detailing schedule and approach for implementation and service rollout.

92. Base access and personnel vetting. Is unescorted access via standard base pass (REAL ID + background check) sufficient, or are CACs/additional vetting required? Any escort requirements that would slow install crews? All base access will have to be coordinated through the 19th Security Forces Squadron and in accordance with the PWS.

93. NDAA "technical specifications." Confirm this means Section 889 / 52.204-25 compliance (no Huawei/ZTE/Hikvision etc.) — or whether TAA compliance or an approved-products list also applies to APs, switches, and modems. All equipment installed on government property must meet NDAA technical specifications.

94. SCA labor categories. Which WD 2015-5127 occupations does the Government consider applicable (e.g., 23xxx electronics technician vs. cable splicer rates)? This materially affects your install labor pricing. Contractor shall determine appropriate labor mix to meet the requirement.

95. For Buildings 750 and 751, please confirm the building naming convention. Is one of these designated the North Building and the other the South Building, or does each of the two buildings itself consist of a separate North and South wing as shown in the floorplans? The north building is 751 and the south building is 750.

96. How many residents are assigned per unit? 1 resident is assigned per room.

97. Please confirm the total unit and resident room count per building, and identify the common areas in each building along with their locations.

a. 714 – 76 rooms, 3 common areas

b. 718 – 74 rooms, 3 common areas

c. 723 – 1 common area

d. 724 through 735 – 8 rooms each, 2 common areas each

e. 750 – 64 rooms, 17 common areas

f. 751 – 72 rooms, 18 common areas

g. 854 – 74 rooms, 3 common areas

h. 860 – 74 rooms, 3 common areas

i. 846 – 66 rooms, 12 common areas

98. Is a captive portal required? See PWS 1.6.3.

99. If a captive portal is required, please identify the required elements — for example acceptable use acknowledgement, branding, authentication method, and any registration process for devices that cannot display a portal page. See PWS 1.6.3.

100. Regarding access point quantities: should offerors use the access point counts stated in the RFP documents, or should offerors develop equipment quantities from the floorplans and their own coverage engineering? Specifically, are the RFP counts prescriptive minimums that offerors must meet, or preliminary Government estimates provided for budgetary reference? Access Point counts were estimates.

101. Is there an outdoor or exterior coverage requirement, or is the requirement limited to interior spaces? Interior spaces.

102. Is there existing underground conduit or duct pathway between the dormitory buildings? If so, is it available for contractor use, and can the Government provide as-built records identifying pathway routing, manhole and handhole locations, and available spare capacity? There currently are no telecommunication drawings.

103. If pathway records are not available, will the Government make available existing base communications infrastructure documentation — including Cyberspace Infrastructure Planning System records or base civil engineering utility drawings — to support offeror planning? This is a separate commercial internet service not connected to the base’s communications infrastructure.

104. Please confirm the status of the existing Air Force-provided communications infrastructure within and between the dormitories, including any interbuilding cabling, telecommunications room equipment, riser cabling, and structured cabling. Is any of this infrastructure available for contractor use under this requirement, or should offerors assume none of it is available? There currently are no telecommunication drawings.

105. Please confirm the status of the existing paid Internet service currently provided to residents. Will that service remain in place after award, and if so, is coexistence with it required? See PWS 1.6.6.

106. If new interbuilding pathway or cabling is determined to be necessary, is that work within the scope of this requirement, or would it be accomplished separately by the Government through its communications engineering and installation authority? See PWS 1.6.1.2, 1.6.1.3, 1.6.1.4.

107. Should pricing include services for all 18 buildings, split into two phases of 15 and 3, or should pricing include only the 15 buildings? See Bid Schedule.

108. If pricing should cover all 18, please confirm whether the second phase of 3 buildings is a priced option, a separate future action, or included in the base requirement. See Bid Schedule.

109. How should the 15 buildings be phased? Should offerors plan to test and hand over buildings in smaller groups over time, or complete testing and handover of all 15 at once? See PWS 1.9.2.

110. For phased handover, please confirm when the recurring service period begins for an individual building — at that building's acceptance, or only after acceptance of all buildings in the phase. See Bid Schedule.

111. Please confirm the implementation period and the event that starts it, for example date of award or date of notice to proceed. Period of Performance is anticipated to begin on or about 30 September 2026.

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