Attch_12_-_PP_Questionaire.docx

For Official Use Only When completed, this document is Source Selection Information IAW FAR 2.101 and 3.104.

Attachment 12: Past Performance Questionnaire, COM-F III

FA4452-18-R-0037

The 763d Specialized Contracting Squadron (763 SCONS) of the Air Force Installation Contracting Agency (AFICA) is in the process of competitively selecting a source for a Communications Operations & Maintenance Function (COM-F) program. Required Support includes:

1. Program Management support to include Technical and Functional Support. Asset Management, Metrics and Reporting, and Client, Functional, and Environment Administration Support

2. O&M support to include Help Desk (24/7/365), Web Site/Page Support, Configuration Management, and System, Network, and Database Administration

One of the considerations in proposal evaluation is the verification of the offerors' past performance on contracts or other work efforts, which reflect the offeror's ability to perform on the proposed effort. We depend on information received from organizations such as yours, which have had first-hand experience with the offeror, for the evaluation of the offeror's performance on those contracts or work efforts.

Our areas of interest regarding the offeror are summarized in the enclosed questionnaire. In order to meet the acquisition milestones, we request your written response no later than 10 calendar days calendar days after your receipt of this letter. This schedule will allow us sufficient time to analyze the data prior to the start of negotiations.

To assist you in preparing your response and expediting your reply, the questionnaire may be filled out electronically and e-mailed to gloria.hoybach@us.af.mil and sarah.myers.3@us.af.mil. Please call Ms. Gloria Hoybach at (618) 229-0049 or Ms. Sarah Myers at (618) 256-9948 if you have any questions. Your completed questionnaire will become a part of the official Source Selection records.

Your assistance is greatly appreciated and your prompt response will be one of the keys to the successful and timely completion of this Source Selection.

SARAH C. Myers Contracting Officer

1 Attch Past Performance Questionnaire

Section 1: Contract Identification

A. Contractor (Company/Division):

B. Contractor Cage Code:

C. Contract Number:

D. Contract Type (e.g., FFP, FPIF, CPIF, CPFF, etc.):

E. Program Title:

F. Brief Program Description:

G. Program Phase (e.g., Engineering & Manufacturing Development (EMD)):

H. Period of Performance

1. Original Schedule (assuming all options exercised):

Beginning Date _________ through ____________

2. Current Schedule (assuming all options exercised):

Beginning Date _________ through ____________

3. Reason for difference (if applicable):

I. Contract Dollar Value

1. Original maximum contract dollar value (assuming all options exercised): $

2. Current maximum contract dollar value (assuming all options exercised): $

3. Reasons for difference between original and current contract dollar value (if applicable):

J. Description of work performed:

K. Was this a competitively awarded contract? ☐ Yes ☐ No

L. Contractor’s Role: ☐ Prime Contractor ☐ Subcontractor ☐ Key Personnel

Section 2: Customer or Agency Identification

A. Customer or agency name:

B. Customer or agency description (if applicable):

C. Geographic description of services under this contract (i.e., local, nationwide, worldwide, other Commands):

Section 3: Respondent Identification

A. Respondent’s name:

B. Respondent’s title:

C. Respondent’s phone number / fax number / e-mail address:

D. Respondent’s position (e.g., Program Manager, PCO/ACO, etc.):

E. Length of time (number of years/months) respondent worked on subject contract and description of responsibility/position/role:

F. Other suggested points of contact:

Section 4: Performance Information

In the tables below, indicate your rating for the contractor’s performance by placing an “X” in the appropriate block to the right of each question. Provide supporting information for each response in the space provided. Attach additional pages if more space is needed. The performance rating scale is defined as follows:

Code Performance Rating

T1. How would you rate the contractor’s ability to provide System Administration services consisting of hardware, software and related infrastructure for the following specific functions: provisioning; installation; configuration; operation; maintenance; and system monitoring.

Remarks:

T2. How would you rate the contractor's ability to provide Network Administration services consisting of hardware, software and related infrastructure for the following specific functions: provisioning; installation; configuration; security; operation; maintenance; and network monitoring.

T3. How would you rate the contractor's ability to provide Database Administration services consisting of hardware, software and related infrastructure for the following specific functions: troubleshooting and resolving database system malfunctions, resolving issues by detecting and isolating faults, taking corrective action to restore fully operational status, and database monitoring.

T4. How would you rate the contractor's capability to providing Configuration Management for the production environment

T5. How would you rate the contractor's capability in providing and maintaining a help desk including responding to and tracking requests for technical assistance, diagnosing and resolving technical hardware and software issues, redirecting issues to appropriate resources, and maintaining, modernizing, and developing features for an automated trouble ticket tracking system.

S1. How effective were the types of personnel (skill and expertise) used by the contractor in accomplishing the effort without Government intervention and how effective was overall contract management/administration

S2. How efficiently did the contractor transition resources and personnel, and how effective was the contractor in maintaining continuity of mission support while transitioning/phasing in resources and personnel?

1. Please discuss every response for which you indicated B/E (Blue/Exceptional), Y/M (Yellow/Marginal) or R/U (Red/Unsatisfactory) in remarks section of each of the questions above (use additional sheets, if necessary).

Government Contracts Only: Was this contract partially or completely terminated for default or convenience, or are there any pending terminations?

☐ Yes ☐ Default ☐ Convenience ☐ Pending Terminations ☐ No

If yes, please explain (e.g., inability to meet cost, performance, or delivery schedules).

SECTION 5: GENERAL COMMENT

Given what I know today about the contractor’s ability to execute what he promised in his proposal, I [ click and select an item ] award to him today given that I had a choice.

REMARKS:

Please provide any additional comments concerning this contractor’s performance, as desired.

[click and pick the date]

Respondent’s Signature Date

Thank you for your prompt response and assistance!

Please return this completed questionnaire to:

Mailing Address:

[Insert here]

FAX to:

E-Mail to:

For Official Use Only Page 1 of 6