TAPWSdated18Sep07.pdf

CONTRACT NUMBER:___________________

SOLICITATION NUMBER: FA4407-07-R-0008

Amendment 02 dated 18 Sep 07 1

PERFORMANCE WORK STATEMENT (PWS)

FOR

TRANSIENT AIRCRAFT SERVICES

AT

SCOTT AFB IL

DATE: 18 SEP 2007

Amendment 02 dated 18 Sep 07 2

TABLE OF CONTENTS

PAGE

SECTION 1: DESCRIPTION OF SERVICES

1.1. SCOPE OF WORK 3

1.2. TRANSIENT AIRCRAFT SERVICES 3

1.3. TRANSIENT AIRCRAFT MANAGEMENT 3

1.4. ARRIVAL SERVICES 4

1.5. PROCESSING SERVICES 5

1.6. DEPARTURE SERVICES 6

1.7. SPECIAL EVENTS SERVICES 7

1.8. EMERGENCY SERVICES 7

1.9. MID-AMERICA SERVICES 7

1.10. ENVIRONMENTAL AND HAZARDOUS MATERIALS HANDLING 7

1.11. VEHICLE AND EQUIPMENT MANAGMENT AND USAGE 8

1.12. CONTRACTOR PERSONNEL 8

1.13. EMPLOYEE TRAINING 10

1.14. QUALITY ASSURANCE 10

1.15. QUALITY CONTROL PLAN 11

1.16. KEY CONTROL 11

1.17. HOURS OF OPERATIONS 11

1.18. CONTRACTOR LIABILITY 12

1.19. REQUIRED INSURANCE 12

1.20. PERFORMANCE OF SERVICES DURING CRISIS DECLARED BY THE

NATIONAL COMMAND AUTHORITY 12

1.21. RIGHTS TO GOVERNMENT PERFORMANCE 13

1.22. SECURITY REQUIREMENTS 13

SECTION 2: SERVICES SUMMARY 15

SECTION 3: GOVERNMENT AND CONTRACTOR FURNISHED PROPERTY,

MATERIALS, SUPPLIES AND SERVICES

3.1. GOVERNMENT-FURNISHED FACILITIES 16

3.2. GOVERNMENT FURNISHED SERVICES 16

3.3. GOVERNMENT FURNISHED EQUIPMENT 17

3.4. GOVERNMENT-FURNISHED MATERIALS AND SUPPLIES 18

3.5. TECHNICAL ORDERS, PUBLICATIONS AND FORMS 18

3.6. CONTRACTOR-FURNISHED ITEMS AND SERVICES 19

SECTION 4: APPENDIXES

APPENDIX 1: GOVERNMENT-FURNISHED EQUIPMENT 20

APPENDIX 2: GOVERNMENT-FURNISHED SUPPORT AGE EQUIPMENT 21

APPENDIX 3: APPLICABLE PUBLICATIONS, REGULATIONS AND 22

DIRECTIVES

APPENDIX 4: HISTORICAL WORKLOAD 28

APPENDIX 5: MONTHLY AVERAGE BY AIRCRAFT TYPE 29

APPENDIX 6: AVERAGE DAILY (PEAK) WORKLOAD 31

APPENDIX 7: MAPS 32

APPENDIX 8: DEFINITIONS 34

APPENDIX 9: ABBREVIATIONS/ACRONYMS 36

APPENDIX 10: REQUIRED REPORTS 37

Amendment 02 dated 18 Sep 07 3

SECTION 1

DESCRIPTION OF SERVICES:

1.1. SCOPE OF WORK

The Contractor shall provide TRANSIENT AIRCRAFT services and comply with all applicable laws, regulation standards and commercial practices at Scott AFB IL. The Contractor shall provide all personnel, equipment, tools, materials, supervision, training and other items and/or services necessary to perform transient aircraft services as described in this Performance Work Statement (PWS). Exceptions are specified in the Government furnished property and services section of this PWS.

1.2. TRANSIENT AIRCRAFT SERVICES

The Contractor shall perform transient aircraft services to include arrival, processing, departure, special events and emergency services in accordance with the requirements of this document.

These services also include the launch and recovery of Distinguished Visitors (DV) missions, departing or arriving at the DV locations in front of Base Operations (Base Ops) whether the aircraft are home stationed at Scott AFB or not. (See Appendix 4) When the number of aircraft requiring service precludes servicing at the same time, the Contractor shall perform servicing in the priority established by Command Post (CP). The Contractor shall maintain an adequate number of trained/qualified employees to facilitate the accomplishment of Government-required services at all times.

1.3. TRANSIENT AIRCRAFT MANAGEMENT

The Contractor shall establish a transient aircraft management and control system and shall perform the following in accordance with the applicable technical order(s):

1.3.1. Prepare and document AF Form 861 on all transient aircraft, AF Form 1800, and AF Form 1806 on all transient vehicles. Submit to the Quality Assurance Personnel (QAP) or 375 OSS VNCO (Vehicle Non-Commissioned Officer) monthly.

1.3.2. Create daily transient aircraft parking plan and coordinate plan through Base Ops for any scheduling conflicts. Ensure provisions for special aircraft parking (DV and HOT CARGO) are complied with.

1.3.3. Monitor forecasted arrival and departure times, whether through radio contact or other provided programs, {i.e. flight following, Air Traffic Logging Automated System (ATLAS), Prior Permission Required (PPRs)} to ensure aircraft/aircrew are met in timely fashion.

1.3.4. Coordinate with CP for fuel delivery as required.

1.3.5. Coordinate maintenance and/or service requirements with CP or Base Ops to ensure timely arrival of Government maintenance specialists and/or products when required.

1.3.6. Dispatch personnel to prepare for aircraft arrival/departure. Personnel shall be in place at the parking space 10 minutes prior to aircraft arrival and 30 minutes prior to crew show for departures or when requested, and closely monitor departing DV aircraft for possible unannounced aircrew arrival.

Amendment 02 dated 18 Sep 07 4

1.3.7. Establish a foreign object damage (FOD) prevention program to ensure the transient aircraft parking ramp and work areas remain FOD free.

1.3.8. Ensure an effective tool control program is established to prevent tools being left in and/or around aircraft. All tools will be marked by Government personnel. No personal tools allowed on the flight line. (i.e. leathermans, buck knife, mini mags)

1.3.9. Notify Base Ops or CP of transient aircraft arrivals, departures and aircraft remaining over night. Ensure aircraft status is reported to Base Ops or CP within 15 minutes after Contractor personnel have debriefed the aircrew.

1.3.10. Maintain Air Force Technical Order (TO) Library, applicable to transient maintenance.

(See paragraph 3.5).

1.3.11. Maintain Air Force Publications Library and Forms files, applicable to transient maintenance. (See paragraph 3.5).

1.3.12. Obtain and turn in necessary parts for transient aircraft in accordance with major command directives and local instructions.

1.3.13. Ensure compliance with hazardous material handling procedures and establish a Hazardous Materials Management Program (HMMP).

1.3.14. Monitor all transient aircraft ramp activities during normal duty hours. Report any suspicious activities to authorities immediately.

1.3.15. Submit to the QAP, a listing of all services, materials, and equipment used to support non- U.S. Government aircraft IAW AFI 10-1001, Civil Aircraft Landing Permits; when applicable.

1.3.16. Comply with maintenance data collection requirements.

1.3.17. Maintain as required, through the base hazardous material (HAZMAT) pharmacy, a supply of expendable materials needed on-site to perform required services.

1.3.18. Maintain detailed records of employee training, qualification, and certification.

Procedures shall be specified in the contractor’s quality control plan.

1.4. ARRIVAL SERVICES

The Contractor shall provide arrival services in accordance with the applicable technical order(s) for all transient aircraft to include SAFB aircraft that are not terminating their mission:

1.4.1. The Contractor shall monitor aircraft arrival information from radio traffic or other provided programs i.e. flight following/ATLAS/PPR logs. Coordination for the assigned parking location shall take place at this time.

1.4.2. The Contractor shall recover all SAFB aircraft arriving at the DV parking area for the drop-off of DVs or DV visitors. If the aircraft is continuing its mission, the Contractor shall launch the aircraft. If the mission terminates, the owning organization will tow the aircraft from the Transient parking spot to the owning organization’s parking spot. Occasionally, short notice or no notice arrivals will occur.

Amendment 02 dated 18 Sep 07 5

1.4.3. Prior to aircraft arrival, the parking spot shall be prepared. This includes setting up support equipment and ensuring the removal of all foreign objects.

1.4.4. “Follow-Me” service shall be provided from the arrival taxiway to the parking spot. The aircraft shall be marshaled onto the parking spot. The aircraft shall be chocked, grounded, and landing gear pins installed as required by specific aircraft instructions.

1.4.5. Required support equipment shall be connected to the aircraft as required and coordinated with the aircrew. Aircraft egress/explosive safety pins shall be installed at this time.

1.4.6. The aircrew shall be debriefed for required service and support requirements.

1.5. PROCESSING SERVICES

The Contractor shall perform processing turn-around inspections and services on all transient aircraft in accordance with the applicable technical order(s).

1.5.1. Scott assigned aircraft shall be recovered as described in paragraph 1.4. (Arrival Services) then turned over to the owning organization, via Base Ops/932 MOC coordination, for completion of processing services.

1.5.2. The Contractor shall initiate proper documentation for reimbursement as applicable.

1.5.3. Transient aircraft(s) with explosive ordnance on board shall not be serviced while being uploaded or downloaded until it has been made safe by Explosive Ordnance Disposal (EOD), Air Terminal Operations Center (ATOC), or qualified weapons load personnel.

1.5.4. The aircraft shall be serviced as required in accordance with applicable instructions to include fuels, oil, oxygen, nitrogen and hydraulic fluids.

1.5.5. Applicable aircraft inspections shall be accomplished in accordance with applicable instructions.

1.5.6. Other ground handling activities such as towing, mooring, and de-icing may be required in accordance with applicable aircraft instructions and local Maintenance Operating Instruction (MOIs) and shall be performed within the SAFB operating area.

1.5.6.1. This operating area is to consist of any area west of the SAFB Control Tower to include the 126th Air National Guard ramp area. Any operating area east of the SAFB Control Tower requires prior approval from the QAP, QAP alternate, or a 375 OSS representative and directed by Base Ops.

1.5.7. The Contractor shall tow aircraft for the following reasons: 1) an emergency situation arising at SAFB and/or Mid-America Airport, 2) aircraft repositioning for DV movements, 3) hangaring for severe/inclement weather, 4) repositioning for engine runs, 5) repositioning for aircraft de-icing.

1.5.7.1. The Contractor shall tow aircraft according to specific aircraft and/or towing technical data, to include minimum manning requirements. This manning can be TA and/or a mixture of TA and Aircrew. The decision on how many persons and which persons shall be made by the tow supervisor in accordance with aircraft technical data and/or safety directives prior to aircraft movement.

Amendment 02 dated 18 Sep 07 6

1.5.7.2. If the aircraft is towed to the 126th Guard ramp or RWY 32, the Contractor shall keep one person with the aircraft to act as a fireguard and to maintain communications with SAFB ground frequency. An estimated average minimum of ten tows (monthly) is expected on the Scott Air Force Base side of the operating area.

1.5.7.3. The following estimated time frames are allowed for towing to the following areas:

126th Guard ramp – 30 minutes, SAFB ramp – 15 minutes. These time frames are only to be used as guidelines and are not to cause the contractor to ignore technical order and/or safety directives.

1.5.8. The de-icing period at SAFB is normally from October 1 to April 1 of the following year, although icing conditions can occur at any time.

1.5.8.1. When aircraft de-icing is required, the Contractor is required to tow the aircraft to the de-icing area when applicable. This may take up to 30+ minutes; depending on specific aircraft technical data, safety directives and/or ramp traffic and weather conditions. Contractor shall provide the require number of personnel for towing according to specific aircraft technical data.

1.5.8.2. If unforeseen circumstances occur that over task current manning capabilities, work priority will be directed by Base Ops. This shall be carried out as expediently as possible within the realm of Technical Order and/or Safety directives.

1.5.9. Provide Follow-Me/Tow service for aircraft already in position that require or request to be repositioned (Double Block).

1.6. DEPARTURE SERVICES

The Contractor shall perform departure services in accordance with the applicable technical order(s).

1.6.1. Provide the required number of persons to perform ground launches of all aircraft according to specific aircraft technical data. Generally all Air Combat Command fighter and attack aircraft require a minimum of two personnel to perform start and launch services.

1.6.2. DV missions on Scott assigned aircraft may require passenger loading and departure from the DV locations in front of Base Ops. In this instance, the owning organization will pre-position a fully mission capable aircraft on DV spot. The Transient Aircraft contractor shall perform remaining departure services as described below.

1.6.3. The Contractor shall meet the aircrew at the aircraft prior to commencement of departure activities. At this time an informal briefing shall take place to ensure required processing services have taken place.

1.6.4. The Contractor shall ensure pitot covers, engine covers, ground wires, landing gear pins, wheel chocks, and any other support equipment are removed prior to departure. Aircraft egress/explosive safety pins shall be removed in coordination with the aircrew.

1.6.5. The Contractor shall assist the aircrew with preflight and engine start activities prior to marshalling the aircraft from the parking spot.

1.6.6. The Contractor shall ensure all support equipment is returned to its proper location after aircraft departure. Ensure the removal of all foreign objects from the parking spot.

Amendment 02 dated 18 Sep 07 7

1.6.7. If required, the Contractor shall accomplish pre-departure aircraft deicing in accordance with local procedures.

1.7. SPECIAL EVENTS SERIVCES

The Contractor shall provide all transient aircraft services for special events such as, but not limited to, annual open house/air show or conferences. When requesting by the QAP, the Contractor shall attend all planning meetings for these special events.

1.8. EMERGENCY SERVICES

The Contractor shall be required to provide services in response to emergency situations, to include accidents, rescue operations, civil disturbances, natural disasters, fires, bomb threats, high winds, earthquakes, fuel spills, hydrazine leaks, nuclear incidents, aircraft mishaps, hijackings, military peacetime and wartime contingency operations and exercises.

1.8.1. The Contractor shall prepare an emergency services plan to address those situations listed above. This plan shall be provided to the Contracting Officer (CO) not later than the pre-performance conference and when changes occur.

1.8.2. During an emergency situation or contingency, real or exercise, the Contractor may be required to perform such services as towing aircraft, providing "FOLLOW ME" services, and if necessary, vacating work areas until “all clear” is given.

1.8.3. The Contractor shall respond as directed by command authorities. When an exercise or contingency is in progress, the Contractor will not be held liable or receive errors for non-accomplishment of the routine work if that non-accomplishment was caused by the exercise or contingency.

1.8.4. The Contractor shall use the priorities established by Base Ops at all times, including the activation or exercise of multiple contingency plans.

1.8.5. During any emergency situation or contingency the Contractor may be required to perform some or all of the following services from/to/at Mid-America Airport: towing aircraft, jacking aircraft, and providing “FOLLOW ME” services. The Contractor shall respond upon QAP approval and direction by Base Ops.

1.9. MID-AMERICA SERVICES

All Mid-America services will be approved by the QAP, QAP alternate, or a 375 OSS representative and directed by Base Ops. to include, but not limited to, towing aircraft to or from Mid America Airport. The area that is to be considered Mid America is any area east of SAFB control tower. NOTE: This service shall be paid under contract line item “Tow Services” as listed in the pricing schedule.

1.10. ENVIRONMENTAL AND HAZARDOUS MATERIALS HANDLING

Hazardous Materials handled by the Contractor may include, but are not limited to, hydraulic fluid, engine oil, gaseous/liquid nitrogen and oxygen, and jet fuel.

1.10.1. The Contractor shall ensure employees are knowledgeable of federal, DOD, SAFB, state, and local regulatory requirements for the handling, disposal, and clean up of items designated as hazardous waste.

Amendment 02 dated 18 Sep 07 8

1.10.2. During transient aircraft fuel spills, the Contractor shall be required to apply and remove all pads used to soak up fuel for Category A spills.

1.10.3. Major spills (Class B and Class C) will be taken care of by the HAZMAT Response Team.

1.10.4. The Government will provide spill kits and disposal services.

1.11. VEHICLE AND EQUIPMENT MANAGEMENT AND USAGE

The Contractor shall perform minor user maintenance and operate the following types of vehicles:

a. Tow Vehicles

b. De-ice Vehicles

1.11.1. Tow vehicle operators shall inspect tow vehicles and/or de-icer prior to each use.

1.11.2. The Contractor shall provide operator inspection, care, and maintenance as specified in Air Force Joint Manual (AFJMAN) 24-306, Manual for the Wheeled Vehicle Drive.

1.11.3. The Contractor shall use company owned vehicles as needed to provide “Follow-Me” service as described in paragraph 3.6. of this PWS. Each vehicle is subject to Government approval and shall be maintained in accordance with paragraphs 3.6 of this PWS. The Contractor shall cover any and all costs associated with the operation and maintenance of these vehicles.

1.11.4. Minor maintenance includes items such as cleaning, washing, waxing, adjusting, and tightening of nuts, bolts, and screws.

1.11.5. Contractor vehicle operators shall also inspect vehicle fluid levels, fuel levels, interiors/exteriors for cleanliness, and ensure all equipment on the vehicles are operational prior to use at the beginning of each shift.

1.11.6. Contractor personnel, prior to each use, shall inspect support equipment. If equipment is not operational, the equipment discrepancy shall be properly documented on the equipment forms and the Quality Assurance Personnel (QAP) or Aerospace Ground Equipment (AGE) dispatch shall be notified.

1.11.7. The Contractor shall perform user inspections and be qualified to operate the Government-furnished support AGE equipment listed in Appendix 2.

1.12. CONTRACTOR PERSONNEL

1.12.1. The Contractor shall provide a contract manager who shall be responsible for the performance of the work. The name of this person, and/or alternate(s) who shall act for the Contractor when the manager is absent, shall be designated in writing to the CO for approval at the pre-performance conference.

1.12.2. The manager and/or alternate(s) shall have full authority to act for the Contractor on all matters relating to daily operation of this PWS.

Amendment 02 dated 18 Sep 07 9

1.12.3. The contract manager and/or alternate(s) shall have knowledge of the Air Force Technical Orders System and Air Force Forms system.

1.12.4. The contract manager and/or alternate(s) shall be available during normal duty hours, within 30 minutes, to meet on the installation with Government personnel to discuss problem areas. After normal duty hours, the manager and/or alternate(s) shall be available within 1-hour.

1.12.5. The Contractor shall not employ persons for work if such person is identified to the Contractor by the CO as a potential threat to the health, safety, security, general well being or operational mission of the installation and its population.

1.12.6. Contractor personnel shall present a neat appearance and be easily recognized as Contractor employees. This should be accomplished by wearing standardized, distinctive clothing, bearing the name of the company and the employee’s name. Distinctive clothing shall have the words “Transient Aircraft” in large letters on the back of each garment. Clothing will not be dirty, nor allowed to have tears in the fabric, which might detract from the overall appearance of the uniform.

1.12.7. The Contractor shall ensure all employees working in shop, hanger, or flight line areas have gloves, ear defenders, reflective vests, and chemical goggles.

1.12.8. The Contractor shall ensure all employees adhere to local policies addressing jewelry, hats, and hearing protection on the flight line. In addition, visible piercings, visible tattoos (excessive and/or offensive), visible brands, visible body modifications, and/or offensive clothing shall not be permitted.

1.12.9. Dress and appearance policy letter and brochures or examples of the uniforms to be used shall be submitted to the CO for approval at the pre-performance conference. If not approved, an updated copy shall be submitted prior to contract start date.

1.12.10. Transient Aircraft employees shall, at all times, maintain strict professionalism toward all customers.

1.12.11. Prior to contract start date, the Contractor shall ensure employees have current and valid certifications, licenses, and training to perform aircraft services required by this PWS.

1.12.12. Employees shall possess certifications that validate knowledge of aircraft practices and procedures.

1.12.13. Employees shall have completed training in aircraft maintenance courses, such as Qualification Training Program (Aircraft Helper); Transition-in-Route Course; Air Force Aircraft Maintenance Specialist Course (in residence or correspondence), or civilian equivalents.

1.12.14. Employees who possess an appropriate FAA Certification or an Airframe and Power Plant License are considered qualified.

1.12.15. The Contractor shall not employ any person who is an employee of the US Government if employing that person would create a conflict of interest.

Amendment 02 dated 18 Sep 07 10

1.12.16. The Contractor shall not employ any person who is an employee of the Department of the Air Force, either military or civilian, unless such person seeks and receives approval according to Department of Defense Directive (DODD) 5500.7.

1.12.17. The Contractor shall not employ any person who is an employee of the Department of the Air Force if such employment would be contrary to the policies in AFI 64-106.

1.12.18. The Contractor is cautioned that off duty active military personnel hired under this contract may be subject to permanent change of station, change in duty hours, or deployment.

Military Reservists and National Guard members may be subject to recall to active duty. The abrupt absence of these personnel could adversely affect the Contractor's ability to perform, however, their absence at any time shall not constitute an excuse for nonperformance under this

PWS.

1.13. EMPLOYEE TRAINING

Government furnished training will be provided to obtain AF Form 483, Certificate of Competency Card, for all Government vehicles, including special purpose vehicles.

1.13.1. The Contractor shall be responsible for requesting driver training for employee.

1.13.2. The Contractor shall develop a Master Training Plan (MTP) that outlines and documents employee training. The MTP shall have a listing of tasks/knowledge and technical references shall include date training started and date signed off, and shall have certifying person’s initials.

The Contractor shall provide all training to ensure employees are familiar with applicable base practices and local procedures as well as transient servicing requirements prior to having an employee start work on this Contract. The Contractor shall provide continuing training as necessary, for employees to maintain currency and certification IAW AFMAN 36-2247. The Contractor shall provide the MTP to the CO for acceptance not later than the pre-performance conference. The CO will notify the Contractor of acceptance or required modifications to the plan before the Contract start date. The Contractor shall make appropriate modifications and obtain acceptance of the plan by the CO before the start date. This MTP and records of training, qualifications, and certification shall be maintained by the Contractor on file and made available for Government review upon request.

1.13.3. The Contractor shall qualify, train for currency, and certify as necessary all personnel for all job tasks to be performed, to include use of support equipment (e.g., Aerospace Ground Equipment (AGE) and emergency equipment such as fire extinguishers). Personnel shall be trained under the direct supervision of a certified Government representative until formal training is completed and documented. Upon request, the Government will furnish access to available Government training resources. The Contractor shall be responsible for accomplishment of task practical examinations and documentation of training.

1.14. QUALITY ASSURANCE

The Government will evaluate the Contractor’s performance under this PWS. Safety violation(s) and deviation(s) from established technical data will constitute an unsatisfactory condition(s) and will be documented as such. If the Contractor exceeds the error rate as listed on the Services Summary (SS) (Section 2) they may be subject to monetary deductions for non- performance and lower performance evaluation rating.

1.14.1. Performance Evaluation Meetings. The CO may require the Contract manager to meet with the CO, Contract Administrator, QAP, and other Government personnel as deemed

Amendment 02 dated 18 Sep 07 11 necessary. The Contractor may request a meeting with the CO when he or she believes such a meeting is necessary. Written minutes of any such meetings shall be recorded in the contract and signed by the contract manager and the CO or Contract Administrator. If the Contractor does not concur with any portion of the minutes, such nonoccurrence shall be provided in writing to the CO within 10 calendar days following receipt of the minutes.

1.15. QUALITY CONTROL PLAN

The Contractor shall develop and maintain a quality control program (QCP) to ensure compliance of transient aircraft services are performed in accordance with commonly accepted commercial practices, manufacturer’s recommendations, and all federal, state, and local rules and procedures.

The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. As a minimum the Contractor shall develop quality control procedures addressing the areas identified in Section 2, SS. The QCP shall be submitted to the CO for acceptance at the pre-performance conference.

1.16. KEY CONTROL

The Contractor shall establish and implement methods of making sure all keys issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. The Contractor shall not duplicate any keys.

1.16.1. The Contractor shall report to the QAP and/or the CO any occurrences of lost or duplicated keys within 24 hours or close of business the next duty day, if lost on a week-end.

1.17. HOURS OF OPERATIONS

1.17.1. Normal Hours of Operation: The Contractor shall perform the services required during the following hours: Monday through Friday 0600-2200 hours and weekends 0700-1800.

1.17.2. Holidays: The Contractor shall not normally provide transient aircraft services on the following federal holidays: Memorial Day, Independence Day, Labor Day, Veterans Day, Thanksgiving Day, Christmas Day, and New Years Day. Should transient aircraft services be required on these holidays, the Contract manager or his assistant will be contacted by Base Ops upon overtime approval by the QAP, QAP alternate or a 375 OSS representative.

1.17.3. Overtime Hours and Pay: The Contractor may be required to provide service other than the normal hours specified in paragraph 1.17.1.

1.17.3.1 Base Ops will notify the Contractor if after normal duty hours are required upon approval by the QAP, QAP alternate or a 375 OSS representative.

1.17.3.2. The Contractor shall respond within 2 hours. Overtime hours begin upon Contractor arrival at the duty section. Overtime hours shall be billed in not-less-than ½ hour increments.

1.17.3.3. The Contractor shall contact Base Ops upon arrival and departure from the duty section.

1.17.4. The Contractor may be required to temporarily extend hours of operation up to and including 24 hours per day, 7 days per week, on an extended basis for special situations. The Contractor shall provide these extended services as requested by the CO.

1.17.5. Service provided during other than the normal hours specified in paragraph 1.17.1 shall be billed at an hourly rate specified in the pricing schedule under "Overtime." This hourly rate

Amendment 02 dated 18 Sep 07 12 will be paid for actual hours of support and at a manning level approved by the QAP, QAP alternate or a 375 OSS representative.

1.18. CONTRACTOR LIABILITY

The Contractor shall assume strict liability for any damages to the aircraft, aircraft parts, support equipment and electrical components caused by the performance of this contract. Fair wear and tear is excluded. The Contractor shall be assessed the full cost (parts, labor and administrative) of any repairs required to correct damages.

1.19. REQUIRED INSURANCE IAW FAR 28.306(b)

Reference FAR clause 52.228-5 entitled “Insurance...” the Contractor shall maintain the minimum insurance limits stated in FAR 28.307-2, at its own expense. The following kinds of insurance with respect to performance under the contract are also required to be maintained by the contractor at all times.

a. Workmen’s Compensation and Employer’s Liability Insurance as required by law except that if this contract is to be performed in a State which does not require or permit private insurance, then compliance with the statutory administrative requirements in any such State will be satisfactory. The required Workmen’s Compensation insurance shall extend to cover employer’s liability for accidental bodily injury or death and for occupational disease with a minimum liability limit of $100,000.

b. General Liability Insurance. Bodily injury liability insurance, in the minimum limits of $500,000, per occurrence shall be required on the comprehensive form of policy.

c. Automobile Liability Insurance. This insurance shall be required on the comprehensive form of policy and shall provide bodily injury liability and property damage liability covering the operation of all automobiles used in connection with the performance of the contract. At least the minimum limits of $200,000 per person and $500,000 per occurrence for bodily injury and $20,000 per occurrence for property damage shall be required.

1.20. PERFORMANCE OF SERVICES DURING CRISIS DECLARED BY THE

NATIONAL COMMAND AUTHORITY.

1.20.1. The Contractor shall provide services identified in this PWS during periods of crisis declared by national command authorities unless appropriately released or evacuated by military authority.

1.20.2. Depending upon the situation, the hours of operation may be temporarily extended which is described in section 1.16.4.

1.20.3. If required, a Transient Aircraft vehicle shall accompany the lead emergency vehicle (e.g., fire truck, crash, recovery vehicle, tow vehicle) to a disabled aircraft.

1.20.4. The Contractor shall respond to disasters or comply with base plans as directed by Base Ops and other command authorities (e.g., the on-scene commander during aircraft hijack incidents, aircraft crashes), real or exercise.

1.21. RIGHTS TO GOVERNMENT PERFORMANCE - The Government reserves the right to perform or supplement performance of contract functions with Government personnel

Amendment 02 dated 18 Sep 07 13 during periods of, but not limited to: disaster, war emergencies, police action, or acts of God affecting the installation. This performance will not constitute a breach of contract on the part of the Contractor or Government.

1.22. SECURITY REQUIREMENTS

1.22.1. Contractor Consent to Background Checks - The Contractor shall not employ persons for work on this contract if such employee is identified as a potential threat to the health, safety, security, general well being or operational mission of the installation and its population, nor shall the Contractor employ persons under this contract who have an outstanding criminal warrant as identified by Law Enforcement Agency Data System (LEADS) through the National Crime Information Center. LEADS checks will verify if a person is wanted by local, state, and federal agencies. All Contractor personnel must consent to LEADS background checks. Contractor personnel who do not consent to a LEADS check will be denied access to the installation.

Information required to conduct an LEADS check includes: full name, driver’s license number, and/or social security number, date of birth, and completion of a background check questionnaire.

The Contractor shall provide this information using the Scott AFB Form 21, Contractor’s Consent for Background Check, and shall submit it in conjunction with the Contractor’s request for either base or vehicle passes. Completion of a successful LEADS check does not invalidate the requirement for an escort when Contractor personnel are working within controlled or restricted areas. Contractors shall ensure their employees have the proper credentials allowing them to work in the United States. Persons later found to be undocumented or illegal aliens will be remanded to the proper authorities. The Contractor shall not be entitled to any compensation for delays or expenses associated with complying with the provisions of this clause. Furthermore, nothing in this clause shall excuse the Contractor from proceeding with the contract as required.

1.22.2. Contractor Registration of Vehicles on Scott AFB - All Contractor or Contractor employees’ vehicles used for the performance of this PWS shall comply with all local, state and federal regulations. Flight line vehicles shall be registered, as such, through Base Ops.

Additionally, any pass shall be surrendered to Security Forces upon demand to positively identify a persons need to be on Scott AFB.

1.22.3. Access to Installation during Force Protection Conditions (FPCONs) - Contractors will be assigned a mission essential designation IAW requirements contained in SAFBI 31- 101/Installation Security Instruction. Only the installation commander or the unit commander requesting contract support will assign the mission essential designation.

1.22.4. Property Protection - Property protection for the facility where the Contractors’ primary work center is located will be the responsibility of the local facility manager and local Government Security Manager, or their duly authorized representative IAW AFI 31-101, The Air Force Installation Security Program and command/local directives. The Contractor shall safeguard all Government-owned equipment and materials in his/her possession or use.

1.22.5. Safeguarding Classified or Unclassified Information - The Contractor shall meet Air Force standards for storing, processing, and handling classified information and systems.

Additionally, all resources (e.g. maps, publication/instructions, photos) provided by the Government to assist the Contractor in the performance of their PWS will be surrendered upon termination of employment or the end of the PWS.

1.22.6. Non-Disclosure Agreements - To safeguard information, the Contractor shall enter into non-disclosure agreements with the responsible local security manager.

Amendment 02 dated 18 Sep 07 14

1.22.7. Privacy Act - Work on this project requires that personnel have access to Privacy Information. Personnel shall adhere to the Privacy Act, Title 5 of the U.S. Code, Section 552a and applicable agency rules and regulations.

1.22.8. Contractors Working in Controlled or Restricted Areas - The unit requesting contract support will provide escort(s) for Contractors at all times when within a controlled area.

Contractors shall not escort other Contractor employees within controlled or restricted areas. In addition, Contractors shall fulfill, maintain, and comply with all security requirements IAW AFI 31-101, The Air Force Installation Security Program, and command/local directives.

1.22.9. Access to Government Facilities with Controlled or Restricted Areas - The Contractor shall comply with security regulations imposed by the installation commander and/or the agency responsible for the project location. Due to specific mission requirements inherent in the nature of controlled or restricted areas on Scott AFB, the Government may direct the Contractor to leave the controlled or restricted areas at any given time.

1.22.10. Contractors Responsibilities while Working within Controlled or Restricted Areas

- Only Contractor personnel with proper authority and qualifications shall enter a controlled or restricted area. Certain facilities require the issuance of an AF Form 1199 or AF Form 1199CD.

The Government, at any time, may revoke the AF Form 1199. The procedures for the issuance of an AF Form 1199CD are contained in SAFBI 31-101/Installation Security Instruction.

Contractors shall not escort other Contractor employees within controlled or restricted areas. In addition, Contractors shall fulfill, maintain, and comply with all security requirements contained in SAFBI 31-101/Installation Security Instruction.

1.22.11. Access To Government Facilities with Controlled or Restricted Areas for Replacement Contractors - The unit requesting contract support will continuously escort replacement Contractors, not initially possessing the proper clearances and requiring entry to controlled or restricted areas. Replacement Contractors shall submit paperwork within 30 days of being assigned to obtain an approved security clearance or favorable review. Replacement Contractor personnel shall obtain a security clearance prior to working with, or having direct access to, classified material. In addition, replacement Contractor personnel shall obtain a “Favorable review” prior to having access to a Controlled Area. The above information shall be submitted to 375 SFS/SFA.

Amendment 02 dated 18 Sep 07 15

SECTION 2

SERVICES SUMMARY (SS)

PERFORMANCE

OBJECTIVES PWS REFERENCE PERFORMANCE

THRESHOLD

Transient Aircraft Management Paragraph 1.3 3 Errors Monthly

Arrival Services Paragraph 1.4 0 Errors*

Processing Services Paragraph 1.5 0 Errors*

Departure Services Paragraph 1.6 0 Errors*

Environmental and Hazardous Materials Handling

Paragraph 1.7 0 Errors*

Emergency Services Paragraph 1.8 0 Errors*

Vehicle and Equipment Management and Usage Paragraph 1.11 2 Errors Monthly

Facilities Maintenance Paragraph 3.1.1 2 Errors Monthly

* No errors are allowable in several areas due to the critical nature of these services.

However, the Government QAP may exercise the right to correct minor procedural errors, which are clearly non-critical and non-recurring in nature, without formal documentation.

Amendment 02 dated 18 Sep 07 16

SECTION 3

GOVERNMENT FURNISHED PROPERTY, MATERIALS, SUPPLIES AND

SERVICES

3.1. GOVERNMENT-FURNISHED FACILITIES - The Government shall furnish and/or make available, appropriate facilities, currently located on the southeast corner of Hangar 1, Bldg 433, Rm 123 (approximately 400 sq ft). The facilities shall only be used in the performance of this contract. In the event the Contractor would have to relocate, sufficient facilities and equipment to perform transient aircraft functions will be made available.

3.1.1. The Contractor shall be responsible for the overall cleanliness and orderly appearance of the provided facilities at all time.

3.1.2. The Contractor shall maintain other facilities not listed above that are used only by Transient Aircraft workers (i.e. storage rooms, break rooms) if provided; on an as needed basis.

3.1.3. Government facilities have been inspected for compliance with the Occupational Safety and Health Act (OSHA). No hazards have been identified for which work-arounds have been established. Should a hazard be subsequently identified, the Government corrects OSHA hazards according to base-wide Government developed and approved plans of abatement taking into account safety and health priorities. A higher priority for correction will not be assigned to the facilities provided hereunder merely because of this contracting initiative. The fact that no such conditions have been identified does not warrant or guarantee that no possible hazard exists, or that work-around procedures will not be necessary or that the facilities as furnished will be adequate to meet the responsibilities of the Contractor. Compliance with the OSHA and other applicable laws and regulations for the protection of employees is exclusively the obligation of the Contractor. Further, the Government will assume no liability or responsibility for the Contractor's compliance or noncompliance with such requirements, with the exception of the aforementioned requirement to make corrections according to approved plans of abatement subject to base-wide priorities. Before any modification of the facilities performed by the Contractor, at his or her expense, the Contractor must furnish the CO documentation describing, in detail, the modification requested. No alterations to the facilities shall be made without specific written permission from the CO. In the case of alterations necessary for compliance with the OSHA, such permission shall not be unreasonably withheld. The Contractor shall return the facilities to the Government in the same condition as received, fair wear and tear and approved modifications excepted. These facilities shall only be used in performance of this contract.

3.2. GOVERNMENT-FURNISHED SERVICES

3.2.1. Utilities – All reasonable required amounts of water, gas, electricity, etc., essential to contract performance shall be made available, by the Government, from existing systems outlets and supplies, at no cost to the Contractor. The Contractor shall ensure employees practice utility conservation.

3.2.2. Telephones Services - The Government will provide the Contractor with telephone service and provide repairs or replacement of equipment as necessary. Phone use will be limited to Government business. The Contractor shall be responsible for payment of all calls outside the local area, either by credit card or with help from the base operator. The Government will provide

Amendment 02 dated 18 Sep 07 17

DSN capability at no cost for the purpose of aircraft inbound updates and maintenance instructions for disabled aircraft.

3.2.2.1. The Government will provide direct lines to Base Ops, CP, and Control Tower.

3.2.2.2. One class A line will be provided for a Government furnished FAX machine to be used for official business only.

3.2.3. Installation Distribution - The Government will provide postal service and Government distribution for official business only.

3.2.4. Security Police and Fire Protection - The Government will provide security police and fire protection.

3.2.5. Ramp Sweeper Service - The Government will provide ramp sweeper service as requested through Base Ops or CP.

3.2.6. Emergency Medical Services - The Government will provide primary emergency medical care and relief to Contractor personnel. Medical services will be limited to first aid type care in order to save life or limb of Contractor personnel. Duration of care will not exceed such times as the individual can be safely moved to another facility. The cost of services provided will be billed to the Contractor.

3.2.7. Aviation Fuel - Government furnished aircraft fuel will be delivered to the aircraft by Base Fuel drivers using Base Fuel Vehicles.

3.2.8. Calibration of Government Furnished Equipment (GFE) - The Government is responsible for calibrating (GFE) requiring calibration.

3.3. GOVERNMENT-FURNISHED EQUIPMENT - The Government will provide the Contractor the equipment listed at Appendix 1.

3.3.1. Equipment Inventory - An inventory of Government-furnished equipment (Appendix 1) shall be accomplished not later than 5 calendar days before start of the contract, within 10 calendar days of the start of any option periods, and not later than 10 calendar days before completion of the contract period (including any option periods). The Contractor and a Government representative (identified by the CO) shall conduct a joint inventory of all Government-furnished equipment and the Contractor shall sign a receipt for all equipment provided by the Government. Items of equipment missing or not in working order shall be recorded and the CO notified in writing. The Contractor and the Government representative shall jointly determine the working order and condition of all equipment and document their findings on the inventory form. In the event of disagreement between the Contractor and the Government representative on the working order and condition of equipment, the disagreement shall be treated as a dispute under the contract clause entitled "Disputes."

3.2.2. Support AGE Equipment - The Government furnished support equipment, listed at Appendix 2, or equivalent, will be made available for the Contractor’s use, but will not be assigned to the Contractor.

Amendment 02 dated 18 Sep 07 18

3.2.3. Obtaining Replacement of Government-Furnished Equipment - The Contractor shall submit requests for replacement of Government-furnished equipment to the QAP for processing.

Such requests shall specify the reason for the replacement request.

3.2.4. Equipment Accountability - The Contractor shall be liable for loss or damage to Government furnished property and equipment beyond fair wear and tear in accordance with the clause of the Contract. In the case of loss or damage beyond economical repair to property and equipment, the CO shall determine the amount of the Contractor’s liability.

3.4. GOVERNMENT-FURNISHED MATERIALS AND SUPPLIES - The

Government will provide the materials/supplies listed below to facilitate performance of services by the Contractor for the duration of the performance period. The initial stock of materials provided shall be inventoried not later than 5 working days before contract start by the Contractor and a Government representative designated by the CO. Any missing items shall be annotated on the inventory and the CO notified. Any disagreements between the Contractor and the Government representative on the materials inventory shall be treated as a dispute under the contract clause entitled "Disputes." The Contractor shall be responsible for keeping enough materials on hand for the performance. If additional materials are authorized, the Contractor shall request such additional materials by providing a written request to the QAP at least 60 calendar days before the required delivery date of the materials. At the conclusion of the contract period, including any option periods, the Contractor shall return all residual inventories to the Government. This is not an all-inclusive list.

DESCRIPTION QUANTITY

Aircraft General Hazardous Materials Replacement Parts Hearing Protection Aircraft Oil As Required Chocks, Large Reflective Vest/

Glow Belts Hydraulic Fluid As Required

Chocks, Small Marshalling Wands Permatex Plastic Cleaner As Required Ground Wires Wiping Cloths As Required Sump Drain Bags Vehicle Wax As Required Oil Sample Kits Office Supplies/

Batteries As Required

3.5. TECHNICAL ORDERS, PUBLICATIONS AND FORMS

3.5.1. The Contractor shall be responsible for maintaining applicable T.O.s, publications, checklist, and MOIs in accordance with 00-5-series technical orders and other applicable policies.

3.5.2. The Contractor shall establish an account with the 375 AW Technical Order Distribution Officer (T.O.D.O.)

3.5.3. It is the Contractor’s responsibility to inform the Government of technical order, publication, and policy changes that create workload changes beyond the scope of contractual requirements. However, procedural changes that impact workload factors are likely to occur, but they may still fall within the scope of the PWS requirements.

Amendment 02 dated 18 Sep 07 19

3.5.4. Upon completion of the contract, the Contractor shall return to the Government all issued technical orders, publications, and forms

3.6. CONTRACTOR-FURNISHED ITEMS AND SERVICES - Except for those items or services specifically stated as Government furnished, the Contractor shall furnish everything needed to perform services described in this PWS.

3.6.1. Equipment Maintenance - Contractor personnel, prior to each use, shall inspect support equipment. If equipment is not operational, the equipment discrepancy shall be properly documented in the equipment forms and QAP or AGE dispatch will be notified.

3.6.2. Operator Vehicle Maintenance - Contractor vehicle operators shall inspect vehicle fluid levels, fuel levels, interiors/exteriors for cleanliness, and ensure all equipment on the vehicles are operational prior to use at the beginning of each shift. Tow vehicle and/or de-icer operators shall inspect tow vehicles prior to use. The Contractor shall provide operator inspection, care, and maintenance as specified in Air Force Joint Manual (AFJMAN) 24-306, Manual for the Wheeled Vehicle Driver.

3.6.3. The Contractor shall provide a minimum of two vehicles for use as “Follow-Me” trucks.

“Follow-Me” can be painted on the tailgate or a magnetic sign can be utilized. The Contractor shall bear any and all costs associated with the operation and maintenance of these vehicles.

3.6.4. The vehicles must be capable of towing Aerospace Ground Equipment (AGE). The vehicles will be equipped in accordance with AFJMAN 24-306 and be identified with the Contractor’s company name readily visible on both sides. The vehicles must be white, late model vehicles, in high quality maintenance and excellent appearance. Vehicles will appear cleaned and waxed at all times.

3.6.5. The Contractor shall provide a minimum of two tow vehicles, capable of towing multiple airframes. Both tow vehicles should be capable of towing a 737/C-40 or equivalent aircraft as well as any lesser equivalent aircraft. The Contractor shall bear any and all costs associated with the operation and maintenance of these vehicles.

Amendment 02 dated 18 Sep 07 20

SECTION 4 - APPENDIXES

APPENDIX 1

GOVERNMENT-FURNISHED EQUIPMENT

The Government will provide the Contractor the following equipment listed below, to be…