Attachment 5 Past Performance Questionnaire REVISED.docx
DOCX document 33 KB Posted
- Attached to
- eMentor Foreign Language Course Instructors
- Solicitation number
- FA330026R0022
About this file
This is a Past Performance Questionnaire template used to evaluate contractors' historical performance on similar work for the eMentor Foreign Language Instruction contract (RFP FA33002600022) being procured by the 42d Contracting Squadron at Maxwell Air Force Base, Alabama. The questionnaire is distributed to past clients or references identified by offerors to gather independent assessments of contractor capabilities and performance quality.
The questionnaire collects general information about the referenced contract including contractor name, project title, contract number, dollar amounts, and performance period, along with respondent information from the reference contact. The core evaluation section uses a six-point rating scale (Exceptional, Very Good, Satisfactory, Marginal, Unsatisfactory, Neutral/Not Applicable) to assess 14 specific performance elements critical to the eMentor requirement: quality of the Unified Communications and Collaboration (UCC) platform; platform accessibility and navigability; UCC tool integration capabilities; class management system operations; records maintenance and attendance tracking; course scheduling performance; ability to meet throughput requirements for 1,000+ students annually; recruitment and hiring of diverse native-level language instructors across DoD Strategic Language List languages; curriculum quality and design; instructor training and professional development; and ability to deliver tailored curriculum and assessments aligned with Government requirements and ILR proficiency levels. Respondents must provide written explanations for any Marginal or Unsatisfactory ratings. Completed questionnaires are returned directly to the contracting office via email to kimberly.knott.1@us.af.mil, mark.restad.1@us.af.mil, and brian.thornton.15@us.af.mil.
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Text version
ATTACHMENT 5
RFP FA33002600022
PAST PERFORMANCE QUESTIONNAIRE
SUBJECT: Request for Current and Past Performance Evaluation
TO:
You have been identified as a point of contact for a past and/or present performance evaluation from ______________________________. This firm is currently being considered for a contract with the Government for providing eMentor Foreign Language and Instruction for the Air University on Maxwell Air Force Base, AL.
A member of the Past Performance team may be contacting you to telephonically complete the attached questionnaire. If you have any questions concerning this request contact Brian Thornton at 334-953-6497 or Kimberly Knott at 953-8552.
Thank you,
| KIMBERLY A. KNOTT | |
| Contracting Officer | |
| 42d Contracting Squadron |
WHEN FILLED IN, THIS DOCUMENT IS SOURCE SELECTION
SENSITIVE IN ACCORDANCE WITH RFO 2.101 and 3.104
PAST AND PRESENT PERFORMANCE QUESTIONNAIRE
A. GENERAL INFORMATION: Please correct any information below known to be inaccurate:
Contractor’s Name: ____________________ Telephone Number: ____________________
Point of Contact: ______________________
Project Title/Description of Work: __________________________________________________
Contract Number Provided by Offeror: ______________________________________________
Total Dollar Amount:___________________ Annual Dollar Amount: __________________
Contract Period or Dates of Performance Provided by Offeror: ___________________________
Contractor performed as the Prime Contractor Sub-Contractor
B. RESPONDENT INFORMATION: Complete this questionnaire and return it to directly to the 42d Contracting Squadron to kimberly.knott.1@us.af.mil, mark.restad.1@us.af.mil and brian.thornton.15@us.af.mil.
Respondent: __________________________________ Title: ____________________________
Telephone Number: ___________________ Email Address: _____________________________
C. QUESTIONNAIRE COMPLETION CONTACT:
PP Team Member: _________________________________Date: ________________________
D. PERFORMANCE INFORMATION: Choose the appropriate letter on the scale (E, VG, S, M, U, and N) that most accurately describes the contractor’s performance or situation. Provide a brief explanation for any ratings of M or U.
E
VG
S
M
U
N
Exceptional
Very Good
Satisfactory
Marginal
Unsatisfactory
Neutral/Not Applicable
| Performance exceeded many of the element(s) of the requirement. |
| Performance exceeded some of the element(s) of the requirement. |
| Performance meets the element(s) of the requirement. |
| Performance does not meet some element(s) of the requirement. |
Performance does not meet most element(s) of the requirement.
Performance was not observed or not applicable.
Place an “X” in the appropriate column using the definitions matrix above.
| The Contractor: |
| E |
| VG |
| S |
| M |
| U |
| N |
| 1 |
| Rate the overall quality of the contractor’s Unified Communications and Collaboration (UCC) platform. |
| 2 |
| Rate the accessibility (desktop, laptop, PC, MAC, hand-held device) and navigability (ease of use) of the contractor’s UCC. |
| 3 |
| Rate UCC integration of a wide range of tools (Video, text files, audio files, internet sites, writing space, chat area, etc). |
| 4 |
| Rate the contractor’s operation of class management systems such as class, participant and instructor tracking. |
| 5 |
| Rate the overall quality of the contractor’s record’s maintenance such as attendance and record keeping. |
| 6 |
| Rate the contractor’s performance with respect to scheduling courses for those requiring classes. |
| 7 |
| If the PWS required instruction for at least 1,000 students per year, rate the contractor’s ability to meet throughput requirements. |
| 8 |
| Rate the contractor’s performance with respect to finding and hiring a diverse array of native-level speaking language instructors. (This would include any and all languages found on the Department of Defense’s Strategic Language List) |
| 9 |
| If the PWS required instruction in at least 50 different languages per year, rate the degree to which the contractor met diverse language requirements. |
| 10 |
| Rate the ability of the contractor find, vet, and hire qualified language instructors. |
| 11 |
| Rate the overall quality of language instruction. |
| 12 |
| Rate the overall quality of language curriculum. |
| 13 |
| Rate the performance of the contractor with respect to ensuring that system training and professional development training was provided to language instructors? |
| 14 |
| Rate how well the contractor designed and delivered robust, relevant curriculum and assessments tailored to each specific language and proficiency level based on Government requirements and guidelines. |
Explanations/Remarks:__________________________________________________________________
WHEN FILLED IN, THIS DOCUMENT IS SOURCE SELECTION
SENSITIVE IN ACCORDANCE WITH RFO 2.101 and 3.104
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