Attachment 1 52.212-1 Addenda.docx

ATTACHMENT 1 - ADDENDUM 52.212-1 – INSTRUCTIONS TO OFFERORS – COMMERCIAL PRODUCTS AND SERVICES (Deviation 2026-O0038) (FEB 2026)

(b) Paragraph RFO 52.212-1(b), Period for Acceptance of Offers, is tailored as follows: “The offeror agrees to hold the prices in its offer firm for 90 calendar days from the date specified for receipt of offers. Offerors may specify a longer acceptance period than the Government’s minimum requirement.”

(c) The following is inserted as new paragraph (f) of the provision:

(f) Proposal Preparation Instructions.

A. To ensure timely and equitable evaluation of proposals, offerors must follow the instructions contained herein. Offerors are required to meet all solicitation requirements, including terms and conditions, representations and certifications, and technical requirements, in addition to those identified as evaluation factors or subfactors. Offerors must clearly identify any exception to the solicitation terms and conditions and provide complete accompanying rationale. The response shall consist of four (4) separate parts; Volume I - Summary and Miscellaneous Data, Volume II – Technical Proposal, Volume III – Past Performance Information and Volume IV – Price Proposal.

Offerors shall submit only one proposal for eMentor Course Delivery and Management Services. The Government will review only one proposal per offeror. All proposals shall be submitted electronically. Proposals may be emailed to the following: kimberly.knott.1@us.af.mil, mark.restad.1@us.af.mil and . Proposals must be received by 12:00 PM CDT, 18 JUNE 2026, no later than the date and time specified in Block 8 on the face page of the Request for Proposal (RFP).

Fax proposals will not be accepted.

It is the offeror’s responsibility to ensure the proposal has been received by the contracting office by email confirmation. Receipt of your electronic submittal will be acknowledged via return email; if you do not receive an acknowledgement, you are advised to call for confirmation as firewall protections may block emails and/or strip attachments. Points of contact (POC) information are as follows:

Mr. Mark Restad, Contracting Officer (CO), phone: 334-953-3521, email: mark.restad.1@us.af.mil Ms. Kimberly Knott, Team Lead (TL), phone: 334-953-8552, email: kimberly.knott.1@us.af.mil Mr. Brian Thornton, Contracting Specialist (CS), phone: 334-953-6497, email: brian.thornton.15@us.af.mil

Provide one (1) electronic proposal copy. The submission shall be logically assembled. Each section shall be clearly identified.

All proposal documents shall be in English e-mailed to the POC’s. (Note: periodically the Government e-mail system experiences delays, therefore, offerors are highly encouraged to contact the individuals identified in this solicitation to confirm delivery and receipt).

The Government will not be responsible for any failure of transmission or receipt of the offer, or any failure of the offeror to verify receipt of the emailed offer.

B. Specific Instructions:

1. VOLUME I – SUMMARY AND MISCELLANEOUS DATA.

(a) The offeror shall provide a concise summary and master table of contents of the entire proposal.

(b) Standard Form (SF) 1449. Complete blocks 12, 17a, 30a, 30b, and 30c. In doing so, the offeror accedes to the contract terms and conditions as written in the solicitation.

(c) Complete the necessary fill-ins and certifications in provisions and in the on-line Representations and Certifications at www.sam.gov. For other provisions and clauses in the solicitation, the offeror is required to submit the pages that require an offeror fill-in.

(d) Joint Venture Agreement: If a joint venture arrangement exists for this acquisition, the offeror shall provide a copy of the joint venture agreement that is fully signed, executed, and dated by all joint venture members as part of the proposal submission.

(e) Submit an acknowledgment of all solicitation amendments, if issued.

(f) If none proposed, submit an Affirmation of no Exceptions, Deviations, or Waivers.

(g) Authorization Letter: Submit a letter, signed at the vice-president level or equivalent or higher, that identifies the individual(s) with the authority to obligate or otherwise bind your company to the resulting contract and, if necessary, future contract modifications.

(h) Communications: Exchange of source selection information after submission of the initial proposal packages between the Government and offerors will be controlled by the CO, TL and CS. Email may be used to transmit such information only if the email can be sent encrypted and must include “Source Selection Information – See RFO 2.101 and 3.104” in the subject line of the email. Otherwise, source selection information will be transmitted via direct mailing or DROP SAFE at https://safe.apps.mil/about.php. In order to facilitate the sending and receiving of encrypted emails, offerors must use MS Outlook email configured to support encryption or a different email product that is S/MIME compatible and configured to support encryption. If you intend to submit your source selection information via encrypted email, you will need to contact the TL and CS at: kimberly.knott.1@us.af.mil and brian.thornton.15@us.af.mil prior to that first submittal in order to exchange certificates used for encryption. To ensure the process is working correctly, send a test encrypted message first (without including any source selection information). When submitting source selection information via email, file suppression utilities, to include but not limited to zip files, will not be accepted. After submission of proposal please contact the TL and CS to ensure all attachments have been received.

Proposals shall be submitted to the Government in four (4) separate volumes as set forth below:

(i) Responsibility Determination and Supporting Documentation: To assist in determining contractor responsibility in accordance with (IAW) RFO 9.104-3(a), the offeror shall explain how they plan to maintain adequate financial resources for a contract of this magnitude and length. The offeror shall address a fiscal plan for covering mobilization, unexpected or emergency situations, and initial performance costs prior to recoupment in the form of monthly invoice payments. The offeror must provide complete financial statements for one (1) fiscal year and year-to-date financial information through the last quarter available. If the offeror intends to rely on internally available working/operation capital, documentation of availability must be submitted. If the offeror plans to rely on financial support from external sources, documentation of availability and maximum lines of credit available (based upon the inclusion of this contract effort) must be submitted. Evidence of external funding must be provided in the form of a dated letter from the external source.

IAW RFO 9.104-5, the offeror is required to comply with the submission regarding RFO 52.209-5, Certification Regarding Responsibility Matters. Since it is the Government’s intent to make Award Without Negotiations (except clarifications as described in RFO 15.202(a)(2)) IAW RFO 52.215-1(f)(4), the Government may request that an offeror submit additional information so a responsibility determination can be made. This request for additional information will not be construed as clarifications or negotiations with an offeror as defined by RFO 15.202 and 15.204. An incomplete proposal may be considered to indicate lack of understanding of the requirement and may result in the entire proposal being determined “unacceptable” and eliminated from further consideration.

2. VOLUME II – TECHNICAL PROPOSAL – General. The technical proposal shall be clear, concise, and include all the information required by this provision in sufficient detail for effective evaluation. The proposal should not simply rephrase or restate the Government’s requirements but rather shall provide convincing rationale to address how the offeror intends to meet these requirements. Offerors shall assume the Government has no prior knowledge of their capabilities, work processes, facilities, and experience and will base its evaluation on the information presented in the offeror’s technical proposal. All aspects of the offeror’s proposal are subject to evaluation against relevant criteria.

(a) Provide a detailed approach to accomplish/satisfy all subfactors. By submitting a proposal, the offeror affirms that its organization will perform all requirements specified in the RFP and Performance Work Statement (PWS) (Attachment 3).

(b) Volume II shall be organized according to the following general outline:

(1) Table of Contents

(2) Glossary

(3) Summary Page

(4) Subfactor 1 – Day One Readiness

(5) Subfactor 2 – Management Plan

(6) Subfactor 3 – Instructional Delivery

(c) Summary Page(s): To aid the Government’s understanding, provide a summary of the offeror’s proposed technical approach and how the approach will efficiently and effectively meet the requirement. The summary page(s) shall not exceed two (2) pages. The offeror will include in the Summary Pages document a link to view the sample lesson video required for Subfactor 3.

(d) Volume II shall not exceed 25 pages (All documents). A page is defined as one face of a sheet of paper containing information. Pages shall be numbered consecutively. Offerors are cautioned that any pages that exceed the page limitations shall not be read but shall be removed and either retained in the contract file without being considered in the evaluation or sent back to the offeror.

(e) Page size will be 8 1/2” x 11” except for fold-outs used for charts, tables, or diagrams, which may not exceed 11” x 17.”

(f) Typing shall be double spaced, in Times New Roman font, and not be less than 12 pitch. Offerors are allowed to use a smaller text font for charts, tables and diagrams. No smaller than 10 pt. additionally, offerors can single space within tables.

(g) Elaborate formats or color presentations are not desired or required.

(h) Each page containing proprietary information should be so marked.

(i) Each page should contain the following legend at the bottom of each sheet: SOURCE SELECTION INFORMATION – SEE RFO 2.101 and 3.104

Subfactor 1 – Day One Readiness. (See Addendum to RFO 52.212-2) The offeror shall provide a roster formatted IAW PWS paragraph 3.5 and Appendix 9. This roster shall demonstrate the offeror’s ability on Day One to staff all Priority One languages with at least one qualified eMentor IAW PWS paragraphs 1.4, 3.2, and Figure 5.2(a) and their ability to provide a contractor-developed eMentor Roster IAW PWS paragraph 3.5 and Appendix 9. To enable this demonstration, the offeror shall provide a comma-separated values (.csv) file. At a minimum, the offeror must demonstrate:

Priority One Language Instruction: Demonstrate the ability to staff all Priority One languages with qualified eMentor instructors postured to provide instruction on Day One by providing a single eMentor Roster as a comma-separated values (.csv) file that meets all of the following conditions:

(1) it must contain at least one instructor representing the specific individuals intended to provide language instruction for each Priority One language IAW PWS paragraph 1.4 and listed in PWS Figure 5.2(a), and

(2) it must adhere to the seven-column format specified in IAW PWS paragraph 3.5 and Appendix 9, and

(3) every row in the file must contain a “Yes” in Column G, confirming qualifications IAW PWS paragraph 3.2.

Subfactor 2 – Management Plan. (See Addendum to RFO 52.212-2) The offeror shall provide a management plan that addresses the specific requirements for Key Personnel and the Instructor Training and Certification process IAW PWS paragraphs 3.4 and 10. At a minimum, the management plan shall demonstrate:

(1) Key Personnel: Demonstrate the ability to staff the Program Lead position IAW PWS paragraph 10.3, Figure 10.3, and paragraph 10.4 by submitting a resume for the specific individual intended to fill this role that explicitly demonstrates (1) a minimum of at least three years' experience managing a foreign language distance learning program, (2) experience with recruitment, development, and scheduling of a cadre of foreign language instructors across ten or more languages including oversight of instructor management across 10 or more languages, and (3) experience overseeing all user activity on an online synchronous learning management system.

(2) Instructor Training and Certification: Demonstrate the ability to train and certify eMentor instructors IAW PWS paragraph 3.4 and subparagraphs by providing a management plan that describes the offeror’s process for training and certifying instructors.

Subfactor 3 – Instructional Delivery. (See Addendum to RFO 52.212-2) The offeror shall submit a UCC Platform Checklist demonstrating adherence to the minimum standards required for its selected UCC platform IAW PWS paragraph 1.3.4 and Appendix 8 and provide a recorded video demonstrating the ability to deliver instruction IAW PWS paragraphs 5.2(a), 3.4.1.1, and Appendix 6 while operating all core functions of the UCC platform IAW PWS paragraph 3.4.2. The offeror will make the sample lesson video available for viewing via a link provided in their Summary Pages document. At a minimum, the offeror must demonstrate:

(1) UCC Platform Compliance: Demonstrate ability to provide a UCC platform that complies with all technical requirements outlined in PWS paragraph 1.3.4. and Appendix 8 by identifying by name the offeror’s proposed platform on the UCC Platform Checklist, IAW PWS Appendix 8, and submitting the completed checklist as the formal representation of that specific platform’s full compliance with all requirements therein.

(2) Sample Lesson Demonstration: Demonstrate the ability to deliver instruction IAW government-provided curriculum via the offeror’s proposed UCC by submitting a recorded video of an eMentor presenting content live and synchronously to one or more students. The lesson must be (1) taught in Russian IAW PWS paragraph 5.2(a), (2) endure for a minimum of 45 and a maximum of 50 minutes, (3) cover content from Section IV “Instructional Sequence” of the “Military Policy in Strategic Contexts” lesson plan IAW PWS paragraph 3.4.1.1 and Appendix 6, (4) show the eMentor facilitating a section that is student-centered and includes a student discussion, mission-oriented reflection questions, and structured output tasks IAW PWS paragraph 3.4.1.1 and Appendix 6, and (5) utilize key UCC platform functions, including initiating live sessions, configuring and managing audio and video settings, sharing screens and documents, exchanging messages via live text chat, uploading class materials, and explaining how to configure their keyboard for international fonts (e.g. Chinese characters) IAW PWS paragraph 3.4.2. The offeror will make the sample lesson video available for viewing via a link provided in their Summary Pages document.

3. VOLUME III – PAST PERFORMANCE INFORMATION- Each offeror shall submit a Past Performance Volume with its proposal. The Past Performance volume shall be prepared IAW all instructions contained within this Section (RFO 52.212-1(f)B.3). Only references for present or past efforts/contracts of relevance are desired. Each offeror shall complete a separate PPI Sheet (RFP, Attachment 4) for three (3) active or completed contract (with at least one year of performance history) in the past three (3) years from the issuance date of the RFP, that the offeror considers relevant in demonstrating its ability to perform the proposed effort.

(a) Volume Organization. The Past Performance volume shall be organized according to the following general outline:

(1) Table of Contents

(2) Glossary

(3) Summary Page

(4) Past Performance Information (PPI) – 5-page limit (Attachment 4)

(5) Past Performance Questionnaire (PPQ) (Attachment 5)

(6) Subcontractor Letters of Consent (Attachment 6)

(b) Summary Page: Many companies have acquired, been acquired by, otherwise merged with other companies, and/or reorganized their divisions, business groups, subsidiary companies, etc. In many cases, these changes have taken place during the time of performance of relevant present or past contracts. As a result, it is sometimes difficult to determine what past performance is relevant to this acquisition. To facilitate this relevancy determination, include in this proposal volume a “roadmap” describing all such changes in the organization of the Offeror’s company. As part of this explanation, it shows how these changes impact the relevance of any efforts identified for the past performance evaluation. Since the Government intends to consider past and present performance information provided by other sources as well, the “roadmap” should be applicable to contracts the Government receives information from other sources. If applicable, describe the role of the Offeror’s joint venture members and each subcontractor or teaming partner for whom the Offeror is required to provide Past Performance Information (PPI) Sheets IAW the Past Performance Information (PPI) (paragraph (e) below).

(c) Quality and Satisfaction Rating of Contracts Completed in the Past Three (3) Years: Provide any information currently available (letters, metrics, customer surveys, independent surveys, etc.) that demonstrates customer satisfaction with overall job performance and/or quality of completed and/or ongoing contracts. In addition, explain corrective actions taken in the past, if any, for substandard performance and any current performance problems, such as cost overruns, extended performance periods, numerous warranty calls, etc. There is no required format for submission of this information.

(d) Performance Surveys/Questionnaires: Past Performance Questionnaires (PPQs) shall be used by the offeror in obtaining and providing past performance information. The government requires the offeror to send out a PPQ to each of the Points-of-Contact (POCs) identified in the Past Performance Information (PPI) (paragraph (e) below).

The offeror shall send out the PPQ (RFP, Attachment 5), using Past Performance Evaluation Cover Letter provided within same attachment, to each of their references.

THE RESPONSIBILITY TO SEND OUT THE PAST PERFORMANCE QUESTIONNAIRE RESTS SOLELY WITH THE OFFEROR.

Past Performance Questionnaire (PPQ): For each of the no more than three (3) submitted contracts found to have some relevance to the instant acquisition, the Past Performance Team may contact the points of contact identified in the PPI (Attachment 4). A telephone interview may be conducted utilizing the Past Performance Questionnaire (PPQ) (Attachment 5). The Government reserves the right to change, alter, and/or supplement the questionnaire without further notice to the offeror(s).

(e) Past Performance Information (PPI): Utilizing the PPI Sheet (RFP, Attachment 4), submit information on no more than three (3) recent contracts the offeror considers most relevant in demonstrating the ability to perform the proposed effort. One (1) of the past performance references may be for a subcontractor or teaming partner that will perform major or critical aspects of the requirement (i.e., 25% or more of the work). Recent past performance information includes contracts performed and/or being performed for any customer within the last three (3) years from the issuance date of the solicitation, to include at least twelve (12) months of documented performance during the three (3) year period. Offerors may roll-up multiple task orders under a single IDIQ contract. Include rationale supporting your assertion of relevance and identify aspects of the contracts deemed relevant and how they relate to the proposed effort.

Provide the most current information for the POCs identified on the PPI Sheets. At least two of the following (in descending order of availability) should be identified as current POCs on the PPI Sheets:

(a) Procuring Contracting Officer/Contract Negotiator or equivalent

(b) Program/Project Manager, or equivalent

(c) Administrative Contracting Officer/Contract Administrator or equivalent

(d) Other (As specified in your PPI Sheet)

(f) If an Offeror has no past performance history of relevance, the Offeror must affirmatively state it possesses no past performance history of relevance.

(g) Joint Venture: If a joint venture arrangement is contemplated, provide complete information as to the joint venture agreement, including any relevant and recent past performance information as a joint venture. If none exists, provide any relevant and recent past performance of each party to the joint venture.

(h) The evaluation of past performance information will take into account past performance regarding (i) predecessor companies, (ii) will take into account past performance of key personnel who have relevant experience, and/or (iii) will take into account past performance regarding subcontractor(s) or teaming partner that will perform major or critical aspects of the requirement when such information is relevant to this acquisition. There is no required format for submission of this information.

(i) Specific Content: Offerors may include a discussion of efforts accomplished by the offeror to resolve problems encountered on prior contracts as well as past efforts to identify and manage program risk. Merely having problems does not automatically equate to a Limited or No Confidence rating, since the problems encountered may have been on a more complex program or an Offeror may have subsequently demonstrated the ability to overcome the problems. The Offeror is required to clearly demonstrate management actions employed in overcoming problems and the effects of those actions, in terms of improvements achieved or problems rectified. This could result in a rating of Substantial or Satisfactory Confidence.

(j) Teaming Agreement: If a teaming arrangement is contemplated, provide complete information as to the arrangement, including any relevant and recent past performance information on previous teaming arrangements with same partner.

(k) Subcontractor Consent: Past performance information pertaining to a subcontractor cannot be disclosed to the prime offeror without the subcontractor’s consent. Provide with the proposal a letter from each subcontractor that will perform major or critical aspects of the requirement, consenting to the release of its past performance information to the prime contractor (Attachment 6). If the subcontractor does not consent, include a statement to that effect.

4. VOLUME IV – PRICE PROPOSAL

(a) This Part shall contain a completed Schedule of Supplies/Services, continuation sheets of SF 1449, blocks 19 – 24.

(b) Insert proposed unit and extended prices in the Supplies or Services and Prices/Cost of the SF 1449 for each Contract Line Item Number (CLINs) X001 and 2002. The extended amount must equal the unit price multiplied by the number of units. It is imperative that mathematical calculations are correct; particular care should be taken to ensure the amounts match when using the EXCEL program and the rounding of figures, limited to two decimal places.

(c) Extreme care should be exercised to ensure that no price data of any kind are included in any other Part of the proposal.

(d) Price Reasonableness: The source selection will be conducted with the expectation of adequate price competition for this acquisition per RFO 15.403-2(c)(1); therefore, certified cost or pricing data are not required per RFO 15.403-2(b)(1). If at any time during this competition the Contracting Officer determines that adequate price competition no longer exists or that price reasonableness cannot be determined, offerors may be required to submit additional data other than certified cost or pricing data for the Contracting Officer to determine price reasonableness. A contract will not be awarded to a contractor whose price is not determined to be fair and reasonable.

C. Contract Award: The Government intends to evaluate offers and award a contract without negotiations with offerors. Therefore, the offeror’s initial offer should contain the offeror’s best terms from a price and technical standpoint. However, the Government reserves the right to conduct negotiations if later determined by the Contracting Officer to be necessary.

D. Discrepancies: If an offeror believes these instructions contain errors, omissions or are unsound, the offeror shall immediately notify the Contracting Officer in writing with supporting rationale as well as remedies the offeror is asking the Contracting Officer to consider as related to the omission or error.

(End of Addendum)