Revised_Attachment_1(PWS)_(_14_July_2014).pdf

ATTACHMENT 1

FA3047-14-R-0028 14 July 2014

Transient Aircraft & Aerospace Ground Equipment (AGE) Maintenance Service

Performance Work Statement (PWS)

502d Air Base Wing (ABW)

JOINT BASE SAN ANTONIO-LACKLAND

(JBSA-LACKLAND), TEXAS

TABLE OF CONTENTS

SECTION 1—EXPECTATIONS

Section 1-1 – Mission Page

1.1. Mission Overview

1.2. Goals and Objectives

SECTION 2—SERVICES

Section 2-1 – Services

2.1. Description of Services

2.1.1. Hours of Operation

2.1.2. Personnel

2.1.3. Security Requirements

2.1.4. Environmental Protection

2.1.5. Occupational Safety and Health

2.1.6. Service Provider Contingency Requirements

2.1.7. Emergency Plans & Services

2.1.8. Technical Guidance

2.1.9 Communications

2.1.10. Required Meetings, Summaries, Records and Collateral Duties

2.1.11. Records Management and Administrative Support

2.1.12. Contractor Furnished Vehicles

2.1.13. Government Observations/Surveillance

2.1.14. Contractor Non-conformance – Corrective Action Request (CAR)

2.1.15. Service Provider Mobilization/Changeover

2.1.16. Facilities Management

2.1.17. Financial Management

2.1.18. Automated Maintenance Information Systems (MIS)

2.1.19. Training Plan

2.1.20. Maintenance Management (General)

2.1.21. Transient Maintenance

2.1.22. Equipment Maintenance

2.1.23. Service Provider’s Quality Assurance Program (QAP)

2.1.24. Miscellaneous Services

Section 2-2 – Services Summary

2.2.1. Service Delivery Summary (SDS)

Section 2-3 – General Information

2.3.1. Facilities

2.3.2. Equipment

2.3.3. Materials

2.3.4. Administrative and Janitorial Supplies

2.3.5. Material Accountability

2.3.6. Repair of Government Property Damaged by the Service Provider

2.3.7. Government Property Control

2.3.8. Government Provided Services

2.3.9. Government Performance of Services

2.3.10. Smoking Policy

Appendix

Appendix 2A – Quality Assurance Requirements Appendix 2B – Applicable Publications Appendix 2C – Transient Maintenance Workload Data Appendix 2D – Equipment Maintenance Workload Data Appendix 2E – Government Furnished Property (GFP) and Services Appendix 2F – Definitions and Acronyms

SECTION 1—EXPECTATIONS

Section 1-1 – Mission

1.1. Mission Overview. The mission of the 502d Operations Support Squadron (502 OSS) includes transient aircraft maintenance services for all aircraft transiting Joint Base San Antonio- Lackland (JBSA-Lackland), maintenance and upkeep of assigned Aerospace Ground Equipment (AGE) / Support Equipment (SE) and performance of additional duties identified in this performance-based work statement.

1.2. Goals and Objectives.

1.2.1. Transient Aircraft Maintenance. Provide transient aircraft maintenance services that ensure that all aircraft are safely and reliably recovered, serviced, and launched in accordance with (IAW) all applicable Air Force guidance, directives and technical orders.

1.2.2. Support Equipment Maintenance. Provide safe and reliable equipment maintenance IAW all applicable Air Force guidance, directives and technical orders that ensures equipment meets Air Force technical specifications and is available for support of mission requirements.

1.3. Definitions.

1.3.1. For purposes of this PWS, JBSA-Lackland is defined as all properties owned or administered by the 502d Installation Support Group (ISG), to include Kelly Field annex.

1.3.2. For purposes of this PWS, designated government representative(s) is defined as Contracting Officer Representatives (COR), Functional Commander (FC) and Contract Administrator (CA).

1.3.3. For the purposes of this PWS, the Government primary and alternate COR and/or Quality Assurance (QA) personnel are referred to as Chief COR and COR personnel.

SECTION 2—SERVICES

Section 2-1 – Services

2.1. Description of Services. The service provider shall provide and/or perform transient maintenance services to include, but not limited to, recovery, servicing, launch, and forms documentation (includes automated maintenance information systems [MIS]) and maintenance of assigned powered and non-powered Aerospace Ground Equipment (AGE) and Support Equipment (SE). The service provider shall meet all other requirements and responsibilities in this section. The service provider staff shall be fully trained, qualified and knowledgeable professionals in their assigned duties/areas of responsibility and customer service oriented. The service provider shall ensure quality work performance IAW all applicable DoD, USAF, MAJCOM guidance and directives, technical orders (T.O.s) and local policies and procedures. If requested, the service provider shall support and participate in AFSO 21, Air Force Lean initiatives, and federal Green Procurement Program during working hours.

2.1.1. Hours of Operation. Hours of operation for each element of the contract are enumerated below:

2.1.1.1. On-site Contract Management. The service provider’s on-site contract/project manager or alternate(s) shall be physically present during normal duty hours (0730-1630) at JBSA- Lackland, Monday through Friday excluding non-working federal holidays. In the event of the contract managers’ absence, the contract manager shall immediately notify the COR office in writing/via email that an alternate contract manager has assumed responsibility.

2.1.1.2. Transient Maintenance. The service provider shall perform the transient alert (TA) services as outlined in this contract performance work statement Monday through Friday, beginning at 0700 and continuing until 2300, excluding federal holidays. The service provider shall perform the TA services as outlined in this contract performance work statement Saturdays and Sundays, beginning at 0800 and continuing until 2200, excluding non-working federal holidays. Contractor shall also ensure additional employees are available at any given time to support any increased inbound/outbound volume of transient aircraft that will require additional personnel to park, service, and launch aircraft. This is necessary to provide the necessary transient aircraft services required and to prevent jeopardizing safety.

2.1.1.3. AGE/SE Maintenance. The service provider shall perform the AGE/SE services as outlined in this contract performance work statement Monday through Friday, beginning at 0830 and continuing until 1630, excluding federal holidays.

2.1.1.4. Non-Duty Hours. During TA non-duty hours, the service provider shall maintain an on-call system of notification which shall provide 1 hour response time to transient services requirements upon notification to the contract manager from airfield management upon approval from the FC or designated government representative. The contract manager shall ensure that airfield management has the correct contact information on file for the contract manager and the alternate contract manager. This information must be updated if there is a change or the alternate has been designated during periods of leave, etc.

2.1.1.5. Federal Holidays. The service provider is not required to provide services on federal holidays designated as non-duty days unless the contracting officer directs otherwise or they are called to respond to transient services requirements. The service provider should expect to provide support over federal holidays during times of national crisis, military contingency or other emergencies. There will be other instances when high-priority missions necessitate support during holiday periods, which are inclusive in the workload estimates provided in this contract.

2.1.1.6. AETC Family Days. The AETC Commander typically declares a day off for military personnel in conjunction with the federal holidays of July 4th, Thanksgiving, Christmas, and New Year’s day. AETC Family Days are not federal holidays. The service provider is expected to provide full and appropriate staff and management for AETC Family Days per the hours of operation prescribed and services required by this work statement.

2.1.1.7. The service provider will be required to provide occasional and recurring recovery, servicing, and launch support for aircraft missions arriving and departing outside the normal TA hours of operations (e.g., MEDEVAC, AIR EVAC, etc.). The service provider is expected to provide sufficient staffing to support these operations to include a dispatcher. The service provider may invoice for overtime reimbursement for supporting these aircraft missions.

2.1.1.8. In addition, the service provider may be requested to provide occasional recovery, servicing, and launch support for aircraft sorties arriving and departing outside the normal TA hours of operations. The service provider is expected to provide sufficient staffing to support these operations to include a dispatcher. The contractor may invoice for overtime reimbursement for supporting these aircraft.

2.1.2. Personnel. The service provider shall exercise management and operational control over, and retain full responsibility for, the performance requirement set forth in this work statement.

The Government will not exercise any direct supervision over the service provider’s employees performing services under this contract. Government observations will be conducted as indicated in paragraph 2.1.13., Government Observations/Surveillance, of this PWS.

2.1.2.1. Contract Manager/Alternate Contract Manager. The service provider shall establish a transient aircraft maintenance management and control system in accordance with AFI 21-101, AETC Sup 1, paragraph 5.10.6. The on-site contract/project manager or alternate shall be responsible for the overall management and coordination of this contract and shall act as the central point of contact with the government. The on-site contract manager or alternate shall attend meetings as determined by the Chief COR, FC or Administrative Contract Officer (ACO).

The on-site contract manager or alternate shall have full authority to act for the service provider on all contract matters relating to daily operation of this contract. The contract manager or alternate shall be available on-site at JBSA-Lackland within 1 hour of notification outside of normal working hours. The service provider shall furnish in writing to the ACO and designated government representatives, the names and phone numbers of the contract manager, the alternate contract manager(s), and all service provider management and supervisory personnel not later than contract pre-performance conference. Only those individuals identified by the service provider’s headquarters to the ACO and designated government representatives in writing may serve as contract manager or alternate contract manager(s). The service provider shall notify the ACO and designated government representatives of any changes and provide new contact information within five days of the change.

2.1.2.2. Employees. The service provider shall not use the services of any person in the performance of this contract whose presence or action(s) endangers the health, life, safety, security, general well-being or operational mission of the installation to include equipment and facilities and its population.

2.1.2.2.1. The service provider shall provide only properly trained (per the parameters of this work statement and the Government accepted service provider training plan), qualified and/or certified technicians. Such training shall be documented in a training and/or personnel record (reference para 2.1.19.).

2.1.2.2.2. The service provider shall not employ any person who is an employee of the U.S.

government if the employment of that person would create a conflict of interest, nor shall the service provider employ any person who is an employee of the Department of the Air Force, either military or civilian, unless such person seeks and receives approval IAW DOD 5500.7-R (ref Para 2-303). In addition, the service provider shall not employ any person who is an employee of the Department of the Air Force if such employment would be contrary to the policies contained in AFI 64-106, para 3, Air Force Industrial Labor Relations Activities.

2.1.3.2.3. The service provider shall not employ any person who is a spouse or dependent child of a Department of the Air Force employee (either military or civilian) when such Air Force employee would be placed in a conflict of interest or appearance of a conflict of interest by virtue of such employment.

2.1.2.2.4. The service provider acknowledges that off-duty employment of active duty military personnel may interfere with the service provider’s ability to perform because such personnel are subject to changes in military duty hours, deployment, temporary duty travel and permanent change of station orders. The abrupt absence of these personnel shall not constitute an excuse for nonperformance under this contract.

2.1.2.2.5. The service provider shall conduct random drug tests on all contractor employees who are employed under this contract. Two percent (2%) of the entire work force shall be tested monthly, in accordance with the terms of DFARS 252.223-7004, Drug-Free Work Force.

2.1.2.2.6. Service provider employees shall be subject to substance abuse testing as a result of an AFI 91-204, para 1.13, Safety Investigations and Reports when an individual’s actions or inactions are suspected as factors in a mishap sequence. The ACO may identify the employees to be tested and the drugs and substances for which those employees must be tested. The service provider shall accomplish the specified testing using a certified (i.e., a certified lab that meets Department of Health and Human Services (DHHS)/Substance Abuse and Mental Health Services Administration (SAMHSA) certification) medical substance abuse testing facility.

Results of the test(s) shall be provided to the Government solely for the purpose of completing an investigation IAW AFI 91-204.

2.1.2.2.7. Service provider employees shall possess a current and valid U.S. driver’s license. All service provider personnel who operate vehicles must be properly certified and authorized.

2.1.2.2.8. As personnel changes occur, the service provider shall update the listing of personnel and associated qualifications and resubmit it to the Contracting Officer for approval (reference para 2.1.3.7.)

2.1.2.3. Personal Appearance. The service provider personnel shall show clear, continuous evidence of a professional workforce. The service provider’s personnel shall present a neat, clean, well-groomed and professional appearance.

2.1.2.3.1. Service Provider Apparel. The service provider personnel shall wear distinctive clothing (uniforms), including seasonal apparel. Service provider personnel shall wear uniforms (shirts and pants) with embroidered badges that clearly depict the company name and as a minimum, the employee’s last name. Management employees will wear uniforms of a distinctively different color from labor employees to ensure their status is readily apparent. The service provider shall provide jackets/coats that shall have embroidered badges and organizational patch that clearly depict the company name and employee’s last name. All clothing worn by service provider personnel must conform to T.O. 00-25-172, Ground Servicing of Aircraft and Static Grounding/Bonding, Air Force Manual (AFMAN) 91-201, para’s 1.2, 7.22, 7.23.4, 12.90, 14.15.2.4, Explosive Safety Standard, and all other applicable AF directives, technical data and Occupational Safety and Health Administration (OSHA) Standards. Coveralls and inclement weather gear for employee use is the contractor’s responsibility. Coveralls may be worn when performing maintenance task (excluding aircraft recovery and launch operations).

Steel-toed shoes will be worn at all times. The cost of these supplies/services will be included in the basic contract price. In addition, the service provider shall ensure clothing, jewelry, hairpieces and accessories worn by contract employees with access to the flight line does not present potential foreign object damage (FOD) hazard. The Government will determine what is considered a FOD hazard.

2.1.2.3.2. The following apparel SHALL NOT BE WORN by service provider personnel:

Apparel in a ragged or frayed condition, blue jeans, tank tops, halter-tops, crop tops, sleeveless shirts, doo-rags, mesh and see-through garments. Exposed clothing with obscene or advertising logos or undergarment type shirts worn as exterior clothing; gym or sweat suit apparel and other abbreviated attire or any clothing that in the judgment of the government could present an unfavorable image or cast discredit upon the installation, its personnel or the United States Air Force. No service provider employee or representative shall wear the uniform or a distinctive part of the uniform of any of the Armed Forces of the United States or any auxiliary of such while on the installation. Furthermore, no employee or representative of the service provider shall wear any article of clothing, or display any sticker, sign, or other article on his person or vehicle which is likely to incite violence, advocates illegal conduct, is racist, promotes sexual harassment, denigrates the United States or any agency thereof, or is profane or obscene in nature.

2.1.2.3.3. Service provider’s employees shall be in uniform no later than 60 calendar days following contract performance start date and no later than 30 days for newly hired employees subsequent to performance start.

2.1.2.3.4. The service provider may provide a cap/hat displaying the company logo only on the front. The Air Force retains approval authority over the color of the cap/hat. No other caps/hats are authorized. During periods of cold weather employees on the flight line are authorized to wear plain (no patches) black or dark blue watch caps (ski caps) as an option. If caps/hats are worn on the flight line, they must adhere to AF, AETC, OSHA, 502 ABW and commercial FOD prevention directives/standards IAW AFI 21-101 para. 14.19.

2.1.2.3.5. Service provider personnel shall not wear caps or hats in or around an intake danger zone as defined by the specific aircraft TO, while engines are operating.

2.1.3. Security Requirements.

2.1.3.1. Notification of Government Security Activity and Visitor Group Security Agreements. As prescribed by the AFFARS 5352.204-9000, Notification of Government Security Activity and Visitor Group Security Agreements, the service provider shall comply with the following requirements:

2.1.3.1.1. This contract contains a DD Form 254, DOD Contract Security Classification Specification, and requires performance at a government location in the U.S. or overseas. Prior to beginning operations involving classified information on an installation identified on the DD Form 254, the contractor shall take the following actions:

2.1.3.1.1.1. At least thirty days prior to beginning operations, notify the security police activity shown in the distribution block of the DD Form 254 as to:

2.1.3.1.1.1.1. The name, address, and telephone number of this contract company’s representative and designated alternate in the U.S. or overseas area, as appropriate.

2.1.3.1.1.1.2. The contract number and military contracting command.

2.1.3.1.1.1.3. The highest classification category of defense information to which contractor employees will have access.

2.1.3.1.1.1.4. The Air Force installations in the U.S. (in overseas areas, identify only the APO number(s)) where the contract work will be performed.

2.1.3.1.1.1.5. The date contractor operations will begin on base in the U.S. or in the overseas area.

2.1.3.1.1.1.6. The estimated completion date of operations on base in the U.S. or in the overseas area.

http://www.dtic.mil/whs/directives/infomgt/forms/forminfo/forminfopage51.html

2.1.3.1.1.1.7. Any changes to information previously provided under this clause.

2.1.3.1.2. This requirement is in addition to visit request procedures contained in DoD 5220.22- M, National Industrial Security Program Operating Manual.

2.1.3.1.2.1. Prior to beginning operations involving classified information on an installation identified on the DD Form 254 where the contractor is not required to have a facility security clearance, the contractor shall enter into a Visitor Group Security Agreement (or understanding) with the installation commander to ensure that the contractor’s security procedures are properly integrated with those of the installation. As a minimum, the agreement shall identify the security actions that will be performed:

2.1.3.1.2.1.1. By the installation for the contractor, such as providing storage and classified reproduction facilities, guard services, security forms, security inspections under DoD 5220.22- M, classified mail services, security badges, visitor control, and investigating security incidents.

2.1.3.1.2.1.2. Jointly by the contractor and the installation, such as packaging and addressing classified transmittals, security checks, internal security controls, and implementing emergency procedures to protect classified material.

2.1.3.2. Contractor Access to Air Force Installations. As prescribed by the AFFARS 5352.242-9000, Contractor Access to Air Force Installations, the service provider shall comply with the following requirements:

2.1.3.2.1. The contractor shall obtain base identification and vehicle passes, if required, for all service provider personnel who make frequent visits to or perform work on the Air Force installation(s) cited in the contract. Contractor provider personnel are required to wear or prominently display installation identification badges or contractor-furnished, contractor identification badges while visiting or performing work on the installation.

2.1.3.2.2. The contractor shall submit a written request on company letterhead to the contracting officer listing the following: contract number, location of work site, start and stop dates, and names of employees and subcontractor employees needing access to the base. The letter will also specify the individual(s) authorized to sign for a request for base identification credentials or vehicle passes. The contracting officer will endorse the request and forward it to the issuing base pass and registration office or security police for processing. The service provider shall notify the Servicing Security Forces Organization (SSFO) at each operating location 30 days before on-base performance of the contract, or as soon as they know they will be performing work on the installation. When reporting to the registration office, the authorized contractor individual(s) should provide a valid driver’s license, current vehicle registration, valid vehicle insurance certificate, and any additional requirements to comply with local security procedures to obtain a vehicle pass.

2.1.3.2.3. During performance of the service, the contractor shall be responsible for obtaining required identification for newly assigned personnel and for prompt return of credentials for any employee who no longer requires access to the work site.

http://www.dtic.mil/whs/directives/corres/html/522022m.htm http://www.dtic.mil/whs/directives/corres/html/522022m.htm http://www.dtic.mil/whs/directives/infomgt/forms/forminfo/forminfopage51.html http://www.dtic.mil/whs/directives/corres/html/522022m.htm http://www.dtic.mil/whs/directives/corres/html/522022m.htm

2.1.3.2.4. When work under this contract requires unescorted entry to controlled or restricted areas, the contractor shall comply with AFI 31-101, para 7.9, The Air Force Installation Security Program DoD 5200.2-R, Personnel Security Program and AFI 31-501, Personnel Security Program Management, citing the appropriate paragraphs as applicable to contractor(s).

Contractor personnel are required to wear or prominently display Restricted Area Badges (AF Form 1199A) while performing duties in Restricted Areas. Within 7 working days following completion/termination of the contract, the contractor shall return all Restricted Area Badges issued to their personnel to the issuing office or the location specified by local policy/directives.

2.1.3.2.5. Upon completion or termination of the contract or expiration of the identification passes, the prime contractor shall ensure that all base identification passes issued to service provider employees and subcontractor employees are returned to the issuing office.

2.1.3.2.6. Failure to comply with these requirements may result in withholding of final payment to the service provider.

2.1.3.3. Common Access Cards (CACs) for Contractor Personnel. As prescribed by the AFFARS 5352.242-9001, Common Access Cards (CACs) for Contractor Personnel, the service provider shall comply with the following requirements:

2.1.3.3.1. For installation(s)/location(s) cited in the contract, contractors shall ensure Common Access Cards (CACs) are obtained by all contract or subcontract personnel who meet one or both of the following criteria:

2.1.3.3.1.1. Require logical access to Department of Defense computer networks and systems in either:

2.1.3.3.1.1.1. The unclassified environment.

2.1.3.3.1.1.2. The classified environment where authorized by governing security directives.

2.1.3.3.1.2. Perform work, which requires the use of a CAC for installation entry control or physical access to facilities and buildings.

2.1.3.3.2. Contractors and their personnel shall use the following procedures to obtain CACs:

2.1.3.3.2.1. Contractors shall provide a listing of personnel authorized a CAC to the contracting officer. The contracting officer will provide a copy of the listing to the government representative in the local organization designated to authorize issuance of contractor CACs (i.e., “authorizing official”).

2.1.3.3.2.2. Contractor personnel on the listing shall each complete and submit a DD Form 1172- 2 or other authorized DoD electronic form to the authorizing official. The authorizing official will verify the applicant’s name against the contractor’s listing and return the DD Form 1172-2 to the contractor personnel.

http://www.e-publishing.af.mil/shared/media/epubs/AFI31-501.pdf

2.1.3.3.2.3. Contractor personnel will proceed to the nearest CAC issuance workstation (usually the local Military Personnel Flight (MPF) with the DD Form 1172-2 and appropriate documentation to support their identification and/or citizenship. The CAC issuance workstation will then issue the CAC.

2.1.3.3.3. While visiting or performing work on installation(s)/location(s), contractor personnel shall wear or prominently display the CAC as required by the governing local policy.

2.1.3.3.4. During the performance period of the contract, the contractor shall:

2.1.3.3.4.1. Within 7 working days of any changes to the listing of the contract personnel authorized a CAC; provide an updated listing to the contracting officer who will provide the updated listing to the authorizing official.

2.1.3.3.4.2. Return CACs in accordance with local policy/directives within 7 working days of a change in status for contractor personnel who no longer require logical or physical access.

2.1.3.3.4.3. Return CACs in accordance with local policy/directives within 7 working days following a CACs expiration date.

2.1.3.3.4.4. Report lost or stolen CACs in accordance with local policy/directives.

2.1.3.3.5. Within 7 working days following completion/termination of the contract, the contractor shall return all CACs issued to their personnel to the issuing office or the location specified by local policy/directives.

2.1.3.3.6. Failure to comply with these requirements may result in withholding of final payment.

2.1.3.4. The service provider shall ensure the following items required for service performance are obtained for employees:

2.1.3.4.1. DD Form 1172, Application for Uniformed Services Identification Card (AFI 36-3026, Chapter 2 para 2.1 table 2.1 Identification Cards For Members of The Uniformed Services, Their Family Members, and Other Eligible Personnel, and AETC Instruction 36-3001, para 4.3, Issue and Control of AETC Civilian Identification (ID) Cards).

2.1.3.4.2. AF Form 2586, Unescorted Entry Authorization Certificate (AF Form 31-101).

2.1.3.4.3. AF Form 1199A, USAF Restricted Area Badge.

2.1.3.4.4. AF Form 75, Installation Access Pass issued upon favorable return of a single agency check (DoD 5200.08R).

2.1.3.4.5. DoD Common Access Card (CAC), (AFI 36-3026).

2.1.3.5. Suitability Investigations. Service provider personnel shall successfully complete, as a minimum, a National Agency Check with Inquiries (NACI), before operating government furnished workstations that have access to Air Force e-mail systems. The Government at no additional cost to the service provider shall submit these investigations. The service provider shall comply with the DoD 5200.2-R ,para AP1.1.1.4.1., para AP5.7.1.1. and AFMAN 33-152 para 6.4.3, 6.6.1, User Responsibilities and Guidance for Information Systems,

2.1.3.6. Unescorted Entry to Restricted Areas. Access to restricted areas requires the service provider to complete the AF Form 2586 for issuance of the AF Form 1199A. The AF Form 1199A is required for unescorted entry into the restricted areas. In addition, the Air Force shall submit NACI investigations for service provider employees at no additional cost to the service provider.

2.1.3.7. Listing of Employees. The service provider shall maintain a current listing of employees. The list shall include employee's name, social security number, and date of investigation if service work involves unescorted entry to Air Force restricted or other sensitive areas designated by the installation commander. The list shall be validated and signed by the company Facility Security Officer (FSO). A copy of the signed list shall be provided to the contracting officer and ISPM prior to the service start date. Updated listings shall be provided when an employee's status or information changes.

2.1.3.8. Freedom of Information Act Program (FOIA). The service provider shall comply with DoD 5400.7-R/AFMAN 33-302, Chapter 5 DoD Freedom of Information Act Program, requirements. The regulation sets policy and procedures for the disclosure of records to the public and for marking, handling, transmitting, and safeguarding For Official Use Only (FOUO) material. The service provider shall comply with AFI 33-332, para 1.1.10., para 1.1.11.1., Chaper 9, and Chapter 11, Air Force Privacy Act Program, when collecting and maintaining information protected by the Privacy Act of 1974 authorized by Title 10, United States Code, Section 8013.

The service provider shall remove or destroy official records only in accordance with AFMAN 37-139, Disposition of Records—Standards, or other directives authorized in AFI 37-138, Records Disposition—Procedures and Responsibilities.

2.1.3.9. Reporting Requirements. The service provider shall comply with AFI 71-101, Volume- 1, Criminal Investigations, and Volume-2, Protective Service Matters, requirements.

Service provider personnel shall report to an appropriate authority, any information or circumstances of which they are aware may pose a threat to the security of DoD personnel, service provider personnel, resources, and classified or unclassified defense information. Their immediate supervisor upon initial on-base assignment and as required shall brief service provider employees thereafter.

2.1.3.10. Personnel Security. Service provider personnel requiring unescorted entry to controlled or restricted areas designated by the installation commander shall comply with base access requirements. These requirements are contained in AFI 31-101, for installation access and AFI 31-501, for suitability determinations.

2.1.3.11. Security Manager Appointment. The service provider shall appoint a security manager for on-base service performance. The security manager may be a full-time position or an additional duty position. The security manager shall provide employees with training required by DoD 5200.1-R, Information Security Program Regulation, and AFI 31-401, Information Security Program Management. The service provider shall provide initial and follow-on training to service provider personnel who work in Air Force controlled/restricted areas. Air Force restricted and controlled areas are explained in AFI 31-101.

2.1.3.12. Additional Security Requirements. In accordance with DoDM 5200.1-VR1 and AFI 31-401,para A2,1, the service provider shall comply with AFI 33-202, para 3.38, 3.44 Computer Security; AFI 33-203, (informational) Emission Security (EMSEC) Program; AFI 33-204, Sec D 18, Information Protection Security Awareness, Training, and Education (SATE) Program;

applicable AFKAGs, AFIs, and AFSSIs for Communication Security (COMSEC); and AFI 10- 701, para’s 1.4.2.6., 1.4.15.8.1., 1.4.17., Chapter 5, and Chapter 8 Operations Security (OPSEC) Instructions.

2.1.3.13. Physical Security. Areas controlled by service provider employees shall comply with base Operations Plans/Instructions for FPCON procedures, Random Antiterrorism Measures (RAMS) and local search/identification requirements. The service provider shall safeguard all government property, including controlled forms, provided for service provider use. At the close of each work period, government training equipment, ground aerospace vehicles, facilities, support equipment, and other valuable materials shall be secured.

2.1.3.14. Entry Procedures to Controlled/Restricted Areas. The service provider shall comply and implement local base procedures for entry to Air Force controlled and restricted areas.

2.1.3.15. Key Control. The service provider shall establish and implement key control procedures in the Quality Control Plan to ensure keys issued to the contractor by the government are properly safeguarded and not used by unauthorized personnel. The service provider shall not duplicate keys issued by the government.

2.1.3.16. Lost Keys. The service provider shall report lost keys immediately to the contracting officer. The government replaces lost keys or performs re-keying. The total cost of lost keys, re-keying or lock replacement shall be deducted from the monthly payment due the service provider.

2.1.3.17. Government Authorization. The service provider shall ensure its employees do not allow government issued keys to be used by personnel other than current authorized service provider employees. Service provider employees shall not use keys to open work areas for personnel other than service provider employees engaged in performance of their duties, unless authorized by the functional commander.

2.1.3.18. Lock Combinations/Key Pad Codes. The service provider shall establish procedures in local OIs ensuring lock combinations/key pad codes are not revealed to unauthorized persons and ensure the procedures are implemented.

2.1.3.19. Motor Vehicle Traffic Laws/Regulations. The service provider and its employees shall comply with installation motor vehicle traffic regulations (reference AFI 31-218 IP, (in its entirety) Motor Vehicle Traffic Supervision).

2.1.3.20. Antiterrorism/Force Protection. The Air Force shall offer Level-I AT Awareness Training to service provider employees, under terms and conditions as specified in the contract (reference AFI 10-245, Antiterrorism (AT), para 1.4.4.5.2.). The installation AT office will provide training IAW AFI 10-245 and 502d Air Base Wing Comprehensive Emergency Management Plan (CEMP) 10-2 to support antiterrorism awareness training.

2.1.3.21. Service Provider Mobilization/Changeover. Phase-In/Orientation Period. The service provider shall submit all necessary forms for employee identification badges and security clearances in advance of performance starting. The service provider shall be allowed access to the base 1 month prior to start date. The service provider will have access to facilities; however, such access will not interfere with the production efforts of current service provider.

Arrangements for access to the government facilities will be through the ACO.

2.1.3.22. Contract Phase-In Procedures. At contract start date, if the current Contract/Project Manager and full time personnel do not change then there will be no requirement for a phase-in of the new contract. However, if the Contract/Project Manager changes, there will be not more than a 30-day phase-in period to enable the new Contract/Project Manager to familiarize himself with contract requirements and working procedures (i.e. conducting business with Airfield Management, Fuels Management) at JBSA-Lackland. During this period the COR office will continue surveillance of the contract; however any discrepancies noted will not be counted against the contractor. Any discrepancies will be for information and reference only.

2.1.3.23. Contract Phase-Out Procedures. The government reserves the right to conduct site visits in all contractor-operated facilities in conjunction with the solicitation of offers for the follow-on contract. In the event the follow-on contract is awarded to other than the incumbent, the incumbent contractor shall cooperate to the extent required to permit an orderly changeover to the successor contractor. With regard to the successor contractor’s access to incumbent employees, a recruitment notice may be placed in each facility.

2.1.4. Environmental Protection. The service provider shall perform the requirements of this PWS in an environmentally acceptable manner and shall comply with all applicable OSHA, federal, state and local environmental protection and health laws and regulations to include the local Installation Restoration Plan. The service provider shall develop and submit to the ACO an Environmental Plan for review and acceptance prior to final signature and implementation.

2.1.4.1. The service provider and any sub-contracted service provider shall submit the following to the ACO prior to working on JBSA-Lackland:

2.1.4.1.1. Inventory of all Hazardous Materials. (A hazardous material is any material that falls under the 29 CFR 1910.1200 regulation and requires a Material Safety Data Sheet [MSDS]).

2.1.4.1.2. MSDS for those hazardous materials.

2.1.4.2. The service provider shall submit the following to the JBSA-Lackland HAZMART:

2.1.4.2.1. Service provider profile worksheet with process profiles.

2.1.4.2.2. AF Form 3952, Chemical Hazardous Material Request/Authorization, for all material that has been designated for tracking (The service provider can obtain hard or electronic copies of these forms by contacting the HAZMART).

2.1.4.2.3. The service provider and any sub-contracted service provider shall submit a monthly usage report to the HAZMART. The report is for the prior month and should include all HAZMAT purchased.

2.1.4.3. When the service provider terminates the contract or any sub-contracted service provider leaves, the service providers must remove all HAZMAT that is not government furnished from the work-site and off JBSA-Lackland for proper disposition.

2.1.4.4. The service provider shall store, transport, and handle all HAZMAT IN ACCORDANCE WITH applicable safety and fire regulations.

2.1.4.5. The service provider shall ensure that none of the following materials are used or brought onto JBSA-Lackland without the prior coordination and approval of the ACO (or designated government representative) and the 502d Civil Engineering Squadron (CES) Environmental Flight (CEV):

2.1.4.5.1. Asbestos-containing materials.

2.1.4.5.2. Paints or coatings containing mercury in excess of 200 parts per million for interior applications or lead in excess of 0.06 percent lead by weight of the nonvolatile solids for interior or exterior applications.

2.1.4.5.3. Paint products with a date of manufacture prior to 30 September 1991.

2.1.4.6. The service provider shall contact and coordinate disposal of all waste material with 502 CES/CEV and shall manage and dispose all hazardous, non-hazardous and universal wastes generated from their operations in accordance with regulatory requirements. The service provider shall appoint a manager for each satellite accumulation point (SAP) and ensure that each SAP manager has completed and documented hazardous waste training by way of JBSA-Lackland Environmental Safety and Occupational Health Training Network (ESOHTN).

2.1.4.7. If Lead Based Paint (LBP) is suspected on any training aid or equipment the service provider shall provide the ACO or designated government representative complete description of the testing used to determine the presence or absence of LBP. The service provider shall meet all federal, state, and local regulatory requirements regarding LBP removal, handling, storage, hauling, and disposal.

2.1.4.8. Service provider personnel working with ozone depleting substances (ODS) shall be certified in accordance with the applicable regulations. Any release of an ODS shall be immediately reported to 502 CES/CEV.

2.1.4.9. The service provider shall turn in any electrical equipment suspected of containing Polychlorinated Biphenyls (PCB) to the 502 CES/CEV.

2.1.4.10. No hazardous materials or substances, petroleum products, or materials of environmental concern shall be intentionally discharged or spilled onto the ground, asphalt, or concrete-covered surfaces or improperly disposed at job sites by any service provider personnel.

2.1.4.11. All spills by the service provider shall be reported immediately to the JBSA-Lackland Fire Department at 911 or 671-0911. The service provider shall provide information on the type of spilled material, amount, and location. Spills of any type material shall be reported immediately to the ACO or designated government representative, and 502 CES/CEV. For reporting procedures, the service provider shall refer to the JBSA-Lackland Spill Response Plan.

2.1.4.11.1. The service provider shall reimburse the Government for any remediation undertaken to clean up any releases caused by the service provider. The service provider shall reimburse the Government for any civil/criminal fines or penalties for any environmental infraction caused by the service provider (or any sub-contracted service provider). The service provider shall be responsible for paying any regulatory agency (OSHA, EPA or NRC, etc.) fines that are a result of contract operations.

2.1.4.12. The service provider must comply with Green Procurement/Pollution Prevention requirements. Recycled content materials shall be used unless one of the following exclusions is applicable:

2.1.4.12.1. The recycled-content materials do not meet or exceed the performance specification of the non-recycled-content materials being required by the contract.

2.1.4.12.2. The use of recycled-content materials would make the contract costs prohibitive.

2.1.4.12.3. Recycled-content materials are not readily available and their required use could have an adverse impact on the service provider being able to comply with the completion of the contracted worked with in the time specified in the contract.

2.1.4.13. Service provider shall obtain a written waiver from the ACO if unable to comply with Green Procurement requirements. The following Federal Acquisition Regulation (FAR) clauses are applicable:

2.1.4.13.1. FAR 52.223-4, Recovered Materials Certification.

2.1.4.13.2. FAR 52.223-9, Certification and Estimate of Percentage of Recovered Material Content for EPA Designated Items. This applies if the total contract exceeds the simplified acquisition threshold.

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2.1.4.14. All cardboard, paper, metal, wood (such as pallets) produced as a result of service provider actions shall be recycled at the JBSA-Lackland Recycling Center; or recycled by the service provider.

2.1.4.15. The service provider shall provide quarterly statistics of quantity (pounds) recycled to the JBSA-Lackland Recycling Center if the service provider chooses to recycle off JBSA- Lackland.

2.1.4.16. The service provider shall coordinate any project that effects or potentially effects historic property with the ACO and JBSA-Lackland Cultural Resources Manager prior to the award of a contract and the initiation of any work.

2.1.4.17. The service provider when applying shall ensure that personnel either (1) hold both a valid State of Texas Structural Pest Control Board (TSPCB) Commercial Applicator License and a valid State of Texas Commercial Pesticide Business License, or (2) comply with the Texas Department of Agriculture (TDA) regulations for pesticide use.

2.1.4.17.1. Proof of proper certification and licensure with the TSPCB must be provided by the service provider to the ACO or designated government representative and the usage of any pesticides on JBSA-Lackland properties must be reported by the service provider to the JBSA- Lackland Natural Resources Manager.

2.1.4.18. The service provider shall not install any high-water-demand landscape on JBSA- Lackland. Only landscape plants authorized are those approved by the Natural and Cultural Resources Program Manager.

2.1.4.19. The service provider shall not park heavy equipment under the canopy of any JBSA- Lackland tree.

2.1.4.20. The service provider shall obtain approval by the Natural and Cultural Resources Program Manager prior to trenching or digging.

2.1.4.21. The service provider shall replace all soil removed by trenching or digging to its original location or shall coordinate any soil removal from JBSA-Lackland or movement of soil within Lackland with the ACO, designated government representative and 502 CES/CEV.

2.1.4.21.1. The service provider on-site contract manager and UEC shall complete JBSA- Lackland Soil Management Training by way of the ESOHTN.

2.1.4.22. The service provider shall characterize, in conjunction with 502 CES/CEV, all wastewater generated including, but not limited to, those from aircraft and vehicle washing, parts washing, painting, fuel tank accumulation and floor cleaning. The Service provider shall perform pre-treatment of such wastewaters when it is determined necessary to meet influent discharge requirements of the wastewater treatment system used. Wastewaters shall not be disposed of into any storm water sewer system or into surface drainage channels or swales (not applicable to sanitary waste systems).

2.1.4.23. The service provider shall comply with all applicable provisions of the Storm Water Pollution Prevention Plan, including the development and implementation of best management practices to prevent any contamination of storm water runoff from the service provider’s work sites. The service provider shall become an active participant in the JBSA-Lackland storm water pollution prevention program, and must not undertake any practices that would lead to violation of provisions of the JBSA-Lackland storm water discharge permit.

2.1.4.24. The service provider on-site contract manager and Unit Environmental Coordinator (UEC) shall complete JBSA-Lackland Storm Water Pollution Prevention by way of the

ESOHTN.

2.1.5. Occupational Safety and Health.

2.1.5.1. The service provider shall establish a safety and occupational health program consistent with requirements of the Occupational Safety and Health Administration (OSHA), Title 29, Code of Federal Regulations. The service provider must also provide personnel protective equipment and training consistent with applicable standards. The service provider shall comply with all national/local fire codes and policies. The service provider shall be required to comply with applicable requirements in AFI 91-203, Air Force Consolidated Occupational Safety Instruction.

Requirements in this publication are mandatory, unless indicated otherwise, and apply to all US Air Force organizations and personnel

2.1.5.1.1. The service provider shall notify the COR office of any malfunctioning government furnished equipment (GFE) requiring evaluations other than the annual surveys.

2.1.5.1.2. The base Bioenvironmental or Safety office may, for the sole purpose of protecting government personnel and resources, perform assessments of government furnished facilities (GFF) and GFE. The service provider shall make their facilities and personnel records available for these assessments.

2.1.5.1.3. The service provider shall immediately report all mishaps involving serious personnel injuries, fatalities, and/or government property/equipment damage occurring on the job to the wing safety office (502 ABW/SE) and the COR office. Service provider personnel will submit to toxicology testing consent by the Government, when their actions or inaction in the 502 OSS Commander's judgment may have been a factor in the mishap sequence. The service provider will fully cooperate with any Air Force led safety investigation and shall not disturb the mishap scene until proper officials authorize movement. The service provider will put approved impoundment procedures in effect if required or directed.

2.1.5.2. The service provider shall coordinate any activity performed by the service provider that has the potential to expose DoD or other personnel to chemical, biological and/or radiological hazards with the base Bioenvironmental Engineering Flight prior to performing the activity.

2.1.6. Service Provider Contingency Requirements. PERFORMANCE OF SERVICE

DURING CRISIS DECLARED BY THE NATIONAL COMMAND AUTHORITY OR

OVERSEAS COMBATANT COMMANDER shall be the same as stated in this work statement.

The ACO shall notify the service provider and negotiations shall be made at this time concerning cost adjustments to support the mission.

2.1.7. Emergency Plans and Services. The service provider shall respond to actual disasters to include support of any and all aircraft evacuated into JBSA-Lackland and accidents as required by base plans. In the event of any In-Flight Emergency (IFE) or Ground Emergency (GE), the service provider is expected to provide support and/or assistance to the Incident Commander in accordance with AFI 10-2501, Air Force Emergency Management (EM) Program Planning and Operations and applicable wing plans and directives. Respond to medical evacuation aircraft that land when runway(s) are closed. Participate in contingency exercises involving aircraft. The service provider can expect to participate in no more than one exercise per quarter.