Attachment_3_Mission_essential_services_BNTS.pdf

DEPARTMENT OF THE AIR FORCE

HEADQUARTERS 14TH FLYING TRAINING WING

COLUMBUS AIR FORCE BASE MISSISSIPPI

MEMORANDUM FOR 14 CONS/CC

FROM: 14 CS/CC

495 Harpe Blvd, Suite 135 Columbus AFB, MS 39710

SUBJECT: Mission-essential Contractor Services Designation, Base Network and Telephone

Systems (BNTS) Support Services Requirement, PR Number F1N3C31194AC01.

1. The purpose of this memorandum is to identify the essential contractor services in support of mission essential functions for contractor services performed under the upcoming BNTS contract.

2. The following table identifies essential contractor services:

PWS

Para# Description

2.1 Process trouble tickets for the Base Telephone System (BTS) and Base Network Control Center (BNCC)

2.2.2 Respond and work unauthorized service outages

2.3 Provide touch maintenance

2.4,

2.6.1.2 Preventative Maintenance Inspections

2.6.1 Perform Telephone Switch System Operations and Maintenance (O&M)

2.6.1.1 Perform Inside Plant (ISP) and Outside Plant (OSP) O&M

2.6.1.3 Locate, stake and mark cables

2.6.1.4 Complete administrative changes to the telephone switch 2.6.1.6,

3.21 Provide/perform back ups

2.6.1.7 Provide voice mail O&M

2.6.1.8 Provide, configure and issue Automated Health and Morale System (AHAMS) PINS

2.6.2.1 Perform various administrative tasks for the BNCC

2.6.2.2 Perform network monitoring

2.6.2.3,

2.6.2.16 Provide Network Management and Network Defense

2.6.2.4 Conduct Security Audits/Assessments

2.6.2.5 Monitor, review, implement, coordinate, update, and or manage all Time Compliance items

2.6.2.7 Respond to security events

2.6.2.9 Provide Configuration Management

2.6.2.13 Perform Wireless Local Area Networking (WLAN) O&M

2.6.2.15 Conduct performance management operations

2.7 Complete work orders

3.13.6.2 Perform Local Registration Authority duties

3.19 Provide Technical Solutions

3. The following table identifies essential contractor functions:

PWS

Para# Description 2.6.11.1,

3.4.7 Maintain work center records

2.6.1.12 Maintain the E911 database for the phone numbers generated from the base telephone switch

2.6.2.8 Manage Certification and Accreditation

2.6.2.12 Maintain cryptographic equipment

2.6.2.17 Perform base software license management

3.4 Records Management

3.6.3 Implement access controls to systems and facilities

3.13.6.3 Manage the Wing Information Assurance Office (WIAO)

3.16 Ensure 100% contractor availability

3.17.5 Provide training

4. Should you have any questions, please contact Lt Justin Davison at 434-2048 or Mr. Clark Houston at 434-2024.

5/16/2013

X Richard Marra Richard Marra Deputy Commander

RICHARD R. MARRA, Civ, USAF Deputy Commander, 14th Communications Squadron cc:

14 CONS/LGCA

14 CS/SCO