1. Attachment SOW Addendum dated on 3 Aug 23.pdf

Statement of Work

Statement of Work Addendum FY23 B825 Furniture

(Lackland JBSA, USA)

3 August 2023

1.0 Scope

1.1 Brief non-technical description

This requirement is for additional walls, furniture systems, workstation clusters, office design, delivery, and installation to support mission growth and maximize the use of available space in Building 825. This requirement will also replace unserviceable workstations that have become hazardous due to safety issues.

The proposed contracting action will procure additional pre-wired workstations to accommodate immediate growth requirements and replacing existing workstations which are over 20 years old.

433rd MXG/MXOT currently has newly installed furniture installed throughout the division. This furniture is a system of furniture components designed to provide an ergonomic office environment create a variety of workstation configurations and includes interconnecting structural panels as central integrating elements. Workstation clusters are generally arranged around a central point, and which have a fixed footprint.

It is the responsibility of the contractor to validate the actual site conditions as well as any specific programming needs of the customer. A final furniture layout and Bill of Materials (BOM) will be provided, that meets the customer requirements and accommodates the physical environment as part of proposal. Design requirements can be found in Section 3.3.

For any Demountable Walls, a lineal foot expectation will be included along with the anticipated wall materials such as paint, fabric, wood, or glass, as well as number of doors or windows to be included.

1.2 Scope of Work

Please note all measurements given in this document are approximate and shall be the Contractor responsibility to ensure all measurement are accurate prior to execution.

2.2.1 0001 – Room 145 (UDM Office)

2.2.1.1 Existing furniture will be removed from the room by contractor, including tear down of the existing furniture. Replace with new furniture: It shall be the Contactor responsibility to match the existing furniture to the best of their ability. Existing Task and Chairs in all rooms shall not be removed.

2.2.1.2 Remove the storage cabinets in back corner, to replace with (1) 36” x 90” Storage

Island Top High with (2-3) drawer laterals (2-3) High storage cabinets, non-powered, 42” high, and (2) Vicinity bar height stools.

2.2.1.3 Remove current workstations and replace with (3) 5' x 5' Private Station-Terrace, 50” high, and fabric panels.

2.2.1.4 Remove current furniture to create (1) 6' x 6' Private Station - Terrace,65” high, and fabric panels – (1) Terrace 65” high sliding door.

2.2.1.5 Remove current UDM furniture and replace with new – (1) Terrace 42” high, and laminate/fabric panels – (1) Terrace 65” high, and laminate/fabric panels –– (1) flipper overhead units with (2) LED task-lights – (1) fixed Boxed box file (BBF) &

(1) Fixed file pedestal (ff) .

2.2.1.6 Worksurface material: Laminate, Worksurface color: Portico Teak, Panel Material:

Laminate, Panel Color: Silver/Brown, End cap color: brown-painted, Storage Cabinets material: Metal, Storage cabinets color: Silver/Brown, Overhead Storage material: Metal, Overhead Storage color: Silver/Brown.

2.2.1.7 The room’s measurements along with areas of existing furniture are displayed in

Figure 1.

Figure 1: Room 145 Measurements

*Please note all measurements given in this document are approximated. *

2.2.2 0002 – Room 123

2.2.2.1 Existing furniture will be removed from the room by contractor. Replace with new furniture: It shall be the Contactor responsibility to match the existing furniture to the best of their ability. Existing Task and Chairs in all rooms shall not be removed.

2.2.2.2 Remove all furniture and replace with new Approach – (1) 30”x66” Single pedestal desk, (1) 72” width Wall mounted overhead unit with tackboard & led task light, (1)24” width Wardrobe unit, and (1) Dual monitor arm, power module clamp.

2.2.2.3 Worksurface material: Laminate, Worksurface color: Silver/Brown, Panel Material:

material: Metal, Overhead Storage color: Silver/Brown

2.2.2.4 The room’s measurements along with areas of existing furniture are displayed in

Figure 2.

Figure 2: Room 123 Measurements

9 '

2: Future Room 123

2.2.3 0003 – Room 125

2.2.3.1 Existing furniture will be removed from the room by contractor, including tear down

2.2.3.2 Remove all furniture and replace with new Approach – (1) 30”x66” Single pedestal desk, (1) 24”x42” Bridge surface, (1) 24”x66” Credenza with 30” wide lateral file,

(1) 66” wide wall mounted overhead unit with tackboard & led task light, (1) 24” wide wardrobe unit. and (1) Dual monitor arm, power module clamp.

2.2.3.3 Worksurface material: Laminate, Worksurface color: Silver/Brown, Panel Material:

material: Metal, Overhead Storage color: Silver/Brown.

2.2.3.4 The room’s measurements along with areas of existing furniture are displayed in

Figure 3.

Figure 3: Room 125 Measurements

Figure 3: Future Room 125

11 ' - " 8

2.2.4 0004 – Room 142

2.2.4.1 Existing furniture will be removed from the room by contractor, including tear down responsibility to match the existing furniture to the best of their ability. Existing Task and Chairs in all rooms shall not be removed. Existing Task and Chairs in all rooms shall not be removed.

2.2.4.2 Remove all furniture and replace with– (1) 30”x66” Single pedestal desk, 72” wide wall mounted overhead unit with tackboard & led task light, and (1) 24” wide Wardrobe unit.

2.2.4.3 Worksurface material: Laminate, Worksurface color: Silver/Brown, Panel Material:

2.2.4.4 The room’s measurements along with areas of existing furniture are displayed in

Figure 4.

Figure 4: Room 142 Measurements

Figure 4: Future Room 142

2.2.5 0005 – Room 143

2.2.5.1 Existing furniture will be removed from the room by contractor, including tear down

2.2.5.2 Remove all furniture and replace with– (1) 30”x66” Single pedestal desk, (1) 72” wide wall mounted overhead unit with tackboard & led task light, and (1) Dual monitor arm, power module clamp.

2.2.5.3 Worksurface material: Laminate, Worksurface color: Silver/Brown, Panel Material:

2.2.5.4 The room’s measurements along with areas of existing furniture are displayed in

Figure 5.

Figure 5: Room 143 Measurements

Figure 5: Future Room 143

2.2.6 0006 – Room 144

2.2.6.1 Existing furniture will be removed from the room by contractor, including tear down

2.2.6.2 Remove all furniture and replace with– (1) 30”x66” Single pedestal desk, 24”x42” Bridge surface, 24”x66” Credenza with 30" wide lateral file, (1)66”wide wall mounted overhead unit with tackboard & led task light, and (1) 24” wide Wardrobe unit.

2.2.6.3 Worksurface material: Laminate, Worksurface color: Silver/Brown, Panel Material:

2.2.6.4 The room’s measurements along with areas of existing furniture are displayed in

Figure 6.

Figure 6: Room 144 Measurements

12 '

Figure 6: Future Room 144

It is the responsibility of the contractor to validate the actual site conditions as well as any specific programming needs of the customer A final furniture layout and Bill of Materials (BOM) will be provided that meets the customer requirements and accommodates the physical environment as part of proposal. Design requirements can be found in Section 3.3.

For any Demountable Walls, a lineal foot expectation will be included along with the anticipated wall materials such as paint, fabric, wood, or glass, as well as number of doors or windows to be included.

3 Description of Work

3.2 General Services

Coordination and management of all products, equipment and people required to create, deliver, and install new office workplace furniture within an Air Force location. This includes ongoing servicing of any items defective due to manufacturing error as well as for replacement or repair of any damaged item after purchase.

3.2.2 The contractor shall perform tasks.

3.2.3 The contractor shall be responsible for all personnel, equipment, tools, materials, supervision, storage, assembly, transportation, incidentals and all other items and services necessary to provide and install office workplace furniture.

3.2.4 The contractor shall be knowledgeable of and shall comply with all applicable federal, state, and local laws, codes, permits, DoD, AF, and base requirements and instructions required for the performance of the duties in this Performance Work Statement (PWS).

12 '

3.2.5 The contractor shall ensure policies and procedures are established that protect the safety and welfare of customers, employees, and the community to minimize or eliminate safety or environmental risks. These policies shall be in compliance with Federal and Installation policies and procedures.

3.2.6 The contractor shall provide a contract manager who shall be responsible for the performance of the work. The name of this person and an alternate or alternates who shall act for the contractor when the manager is absent shall be designated in writing to the Contracting Officer (CO) within 10 days after contract award. The contract manager or alternate shall have full authority to act for the contractor on all contract matters relating to the daily operations of this contract on the installation.

3.2.7 The contractor shall provide a Project Manager with a minimum of 3 years of experience installing your company's product, responsible for project site management, scheduling, coordination and technical assistance to the Air Force representative as required throughout the project. Resumes and letters of intent shall be provided upon request.

3.2.8 Any electrician provided by the contractor shall be a licensed electrical contractor. The electrician will be paid in accordance with Davis-Bacon wage determinationTX20230231.

3.2.9 The contractor shall submit a complete list of personnel in accordance with installation policy, including deliverymen, who will be expected to work on the installation. This list will contain Privacy Act information as required as well as the expectation that each individual will be able to present a current and valid state/federal identification complying with the REAL ID Act, to meet local Air Force security requirements.

(Please note that many installations require this information be coordinated days in advance).

3.2.10 The contractor shall not employ persons for work on this contract if such employee is identified to the contractor by the CO as a potential threat to the health, safety, security, general well-being or operational mission of the installation and its population.

Contractor personnel shall present a neat appearance and be easily recognized as contractor employees.

3.2.11 The contractor shall be the authorized dealer of the specific office workplace furniture manufacturer proposed for the project.

3.2.12 The contractor shall manage ordering, shipment, delivery and installation of all new furniture from manufacturer to final acceptance by the Government Project Manager

(GPM).

3.2.13 The contractor shall provide customer service during normal duty hours, 0730-1630 hours, Monday through Friday; except for federal holidays.

3.2.14 Recognized US Federal Holidays are as follows: New Year’s Day, Birthday of Martin Luther King Jr., Washington’s Birthday, Memorial Day, Juneteenth National Independence Day, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving Day and Christmas Day. If the holiday falls on a Saturday, it is observed on Friday. If the holiday falls on Sunday, it is observed on Monday.

3.2.15 When the contractor desires to work other than standard times, a written request shall be submitted to the GPM for approval. Written approval from the CO must be received before proceeding with the work. The request shall be submitted at least five (5) workdays prior to the proposed performance of work, and it shall indicate the day/days, time/amount of work, and reason why performance is necessary during nonstandard hours.

3.2.16 The contractor shall provide alternate work locations for employees or allow employees to take vacation during designated Government non-workdays or other periods where government offices are closed.

3.2.17 All Air Force inquiries shall be responded to by a contractor representative within two business days.

3.2.18 Meetings may periodically be held between base personnel and contractor management to discuss contract status. The CO will notify the contractor in writing in advance of the place and time of required meetings.

3.2.19 Reserved

3.2.20 The contractor shall be responsible for coordination of an escort through any controlled areas through the local GPM.

3.2.21 Lost vehicle and entry passes shall be reported immediately to the Security Police as well as the GPM in accordance with the local security forces policy.

3.2.22 The contractor shall be responsible for any storage of all office workplace furniture, components, parts and assemblies prior to and during installation in accordance with the agreed upon delivery schedule.

3.2.23 Reserved

3.2.24 The contractor shall maintain the capability to adjust workforce in the event of unforeseen circumstances such as extended duty hours, travel, classes and education, and mission related changes. These expenses are reimbursable with prior approval of the GPM and the CO.

3.2.25 The contractor shall maintain continuity between the support operations at Texas and all other assigned performance locations and the contractor’s corporate offices. The contractor shall provide the necessary resources to manage and administer the contract.

The contractor shall, as a minimum, maintain a single point of contact for this effort to be available in person to the 433d MXG/MXOT during the same business day.

3.2.26 The contractor shall provide for the management and support of personnel, to include:

making necessary arrangements for employees required to travel; supporting personnel co-located on Texas and other locations specified with additional resources, expertise, advice; necessary infrastructure to support work to be accomplished off-base; conducting personnel meetings; providing administrative support for employees in a timely fashion;

and providing facility and staff security requirements.

3.2.27 All personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression that they are Government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed.

3.3 Design Work

Providing professionals versed in programming, space planning and product specification, able to communicate product capabilities to the customer, to ensure products purchased meets the requirements.

3.3.2 The contractor will propose products and a design that considers site layout considerations, as well as other information gathered.

3.3.3 The contractor shall provide design services, including space planning, site verification, material selection and programming as necessary for the project.

3.3.4 The contractor shall define and furnish the necessary hardware, software, and all other equipment necessary to accomplish design tasks. Standard equipment in addition to the hardware and software shall include but not necessarily be limited to reproduction machines, plotters, paper, pencils, fax machines, and office furniture.

3.3.5 The contractor shall be responsible for collection of information relevant to the design/redesign of a space. Examples could include personnel interviews, questionnaires, and walk-through inspections of the facility, as well as the existing furniture database (if available).

3.3.6 Services shall include site evaluation to ensure proper fit of the furniture within the given space and that all structural and other anomalies are considered.

3.3.7 The contractor is responsible for notifying the GPM of all power requirements regarding location of communication, LAN and power junction boxes, with the expectation that the government will be responsible for providing and locating those junction boxes within 4'0" of the ceiling penetration of the power pole location provided by the contractor.

3.3.8 Design shall ensure that power poles do not protrude into main walkways.

3.3.9 Design shall ensure that all outlets included in the design are accessible to the user, free and clear of obstacles.

3.3.10 Design shall not allow more than four cubicles to be served by a single circuit.

3.3.11 Design shall ensure that no more than two duplex outlets (four plug in points) are put onto the same circuit.

3.3.12 Design shall ensure that no existing wall outlets or thermostats are covered or concealed by panels or other systems furniture components.

3.3.13 Design shall consider utilize wall mounted applications where possible.

3.3.14 The contractor shall utilize any existing government product to its maximum as applicable when project includes add on parts to existing systems furniture.

3.3.15 All designs of furniture layouts, including original designs and any subsequent redesigns, must be accomplished by, qualified professional designers and should have three years’ experience using software similar to that proposed for this contract.

3.3.16 The contractor shall meet with the GPM to review the installation drawings prior to submission of any revised price quote.

3.3.17 The contractor shall provide additional drawings of furniture layouts, if requested by the GPM on a non-rewritable CD or DVD in both .dwg and .pdf formats unless otherwise specified in the contract.

3.3.18 The hardware/software shall perform computerized inventory, computer aided design, automated take-off function, and report generation for all product purchased. The software for this contract shall be compatible software for AutoCAD and MicroStation.

The software shall be fully compatible with Microsoft Windows, the most current version.

3.3.19 Design service shall include an initial complete design with up to two additional minor revisions prior to final approval.

3.3.20 Designs of each location shall include a Basic component floor plan sheet in which all systems furniture and workstation is tagged: to include graphic symbols for all major hanging components (flipper cabinets, shelves, task lights, tack boards, work surfaces, drawers, etc.) as determined by the government. This design sheet shall include station numbers and movable wall and associated product locations, in 1/4" = 1'-0" scale.

3.3.21 Designs of each location shall include a Panel and Hardware Layout sheet: to include all finish colors and fabrics, panel widths (30", 36", 42", etc), in 1/4" = 1'0" scale, in addition to display hardware, keys and locksets shall be included.

3.3.22 Design sheet layouts of each location shall include a Furniture Power Distribution sheet in 1/4" = 1'0" scale to include: the location of all powered panels, powered components, receptacles, communication ports, power poles, powered raceways, base electrical feeds and building connection points.

3.3.23 Within ten (10) workdays after the final design has been accepted by the base requesting organization, a bill of materials detailing all inventory, and (3) copies of all plans including basic floor plan, movable wall, panel and electrical layouts will be provided to the GPM for the project.

3.3.24 The contractor shall maintain an updated, automated master copy of all furniture layouts, (designs/redesigns) accomplished under this contract for the duration of the warranty, after government acceptance of the project.

3.3.25 Drawing changes required to a layout due to contractor errors or omissions shall be the responsibility of the contractor and the corrected drawing and bill of materials shall be delivered to the government within three calendar days of the request.

3.3.26 Contractor shall provide the GPM a copy the installation drawings and bill of materials via mutually agreed upon electronic media.

3.3.27 Contractor shall make the government aware of any discrepancies to existing conditions not previously identified.

3.4 Product Markings/Documentation/Tools

Items used after product acceptance used to identify or modify a particular product.

3.4.2 All documentation (Owner’s manuals, warranty information, assembly instructions, maintenance and care instructions, operating instructions, etc.) shall be provided to and reviewed with the GPM upon completion of the installation.

3.4.3 Special assembly tools (security hardware wrench, spare parts provided with the furnishings, etc.) shall be provided to the GPM prior to final Government acceptance of products and services.

3.5 Delivery Work

Transportation of all products, loading, unloading, storage and all necessary movement from factory to final onsite set up.

3.5.2 The contractor Project Manager shall be responsible for on-site coordination of all staging and deliveries, to include access to and operation of any equipment needed for unloading and movement of materials or product. This includes any products obtained from suppliers..

3.5.3 Contractor shall be responsible for determination of the appropriate delivery method and handling, based on site conditions to include the non- existence of loading docks and equipment at any given location. Special circumstances may be identified to and negotiated with the CO.

3.5.4 Delivery shall be in accordance with the terms of the contractor's agreement. If the ordering activity designates an accelerated delivery schedule it will be identified in the contract.

3.5.5 A maximum of 30 days offsite storage shall be included in the contractor's agreement.

3.5.6 Work shall comply with applicable building standards and codes, specifically: National

Electrical Code (National Fire Protection Association (NFPA 70) and National Life Safety Code (NFPA 101).

3.5.7 The contractor shall be responsible for following all safety and security guidelines within the area in which work is being performed, to include securing any contractor owned tools or equipment, and any on site storage being utilized.

3.5.8 The contractor shall maintain accountability and control of any keys provided and shall return them to the GPM upon completion of work. Duplication of keys or other means of access is not authorized.

3.5.9 The contractor shall prevent its personnel from entering any area other than the designated work area.

3.5.10 The contractor shall maintain a means of egress within all designated work areas to comply with fire codes.

3.5.11 The contractor shall ensure its personnel eat, drink, or smoke only in designated areas.

The contractor shall submit a schedule within 10 business days after award that denotes the removal, delivery, and installation for each room.

3.6 Installation and Removal Work

Manufacturer certified professionals to install office workplace furniture per the approved design drawings.

3.6.2 Contractor shall provide or have capability of obtaining support services to include removal and warehousing of the proposed furniture and demountable walls.

3.6.3 The contractor shall appoint an authorized representative who will be the company's senior representation on site for all customer communication and enforce compliance of all requirements for the project. This representative shall have a physical presence during any delivery and throughout installation unless agreed to by the GPM.

3.6.4 The contractor representative shall meet with GPM to review the installation drawings prior to installation.

3.6.5 The contractor shall install office workplace furniture in accordance with each requirement statement and basic component floorplan, panel plan and electrical plan, designed and provided by the contractor with each purchase.

3.6.6 Contractor shall be liable for any damage to government property caused by the contractor or their representatives.

3.6.7 During installation the contractor shall protect all furniture and building materials, to include carpet, existing within the space with industry approved protective coverings inclusive of craft paper, moving blankets and such type material. The contractor shall not use protective materials that will leave any type of residual print, outline or imaging on any furniture or building materials. Contractor shall not repair damage to finishes unless directed by CO but will be responsible to pay for damages. The government will make repairs and back charge the installation contractor.

3.6.8 Services shall include product transportation of existing inventory as required.

3.6.9 The contractor shall uncrate/unpack all items and perform required assembly in accordance with the manufacturer instructions.

3.6.10 Services shall include inspection of product for shipping damage. If damage is found it shall be the responsibility of the contractor to notify the GPM and make all arrangements for replacement or repair of the item(s) damaged. Damaged items are not to be installed unless otherwise directed by the GPM.

3.6.11 Services shall include assembly of product to conform to final CO approved design drawings.

3.6.12 Any furnishings attached to the building shall be attached securely.

3.6.13 Installation of office workplace furniture must be under the oversight of an onsite manufacturer certified installer.

3.6.14 The contractor shall ensure that all communication outlet faceplates are provided with the furniture, based on the unique specifications of the IT requirements at that location.

3.6.15 Services shall include removal of packing materials from the installation and cleaning of product including steam cleaning reused panels and thorough cleaning of all products.

3.6.16 Services shall include removal of all excess product and transport to the GPM approved warehouse or other location as specified.

3.6.17 Services shall include removal of packing materials from the installation and cleaning of product including steam cleaning reused panels and thorough cleaning of all products.

3.6.18 All trash removed from the worksite shall be disposed of in accordance with state laws, and packaging and other recyclable materials shall be recycled wherever possible.

3.6.19 The contractor shall maintain environmental controls when working in any government facility, to include but not limited to keeping doors shut and lights off when not in use and turning off vehicle engines when parked.

3.6.20 Light fixtures shall have appropriate lamps and be in working order.

3.6.21 Prior to acceptance, the contractor shall clean all furniture only with the manufacturer's recommended cleaning agents/products.

3.6.22 The contractor shall provide all components, completely assembled, installed, and operational, including keys in each lock set.

3.6.23 Furniture, equipment, and accessories shall be level, square, and in proper alignment with adjoining furniture. All drawers should operate smoothly and stay closed when not in use.

3.6.24 The contractor shall inspect to ensure the furniture is free of surface dirt and defects, the installation is complete, and the furniture is ready for use.

3.7 Inspection/Acceptance Checklist

Validation between the contractor and the GPM that all product has been installed according to manufacturer guidelines and customer specifications.

3.7.2 A post-installation walkthrough shall be coordinated with the contractor’s authorized representative and GPM.

3.7.3 All areas requiring correction shall be documented in a punch list by the contractor and provided to the GPM upon completion of a joint walk through by the contractor and the GPM. No payment will be authorized while punch list items remain open.

3.7.4 A final walk through will be performed with the contractor and the GPM and the CO to ensure all punch list items have been addressed to the satisfaction of the government. 3.7.5 Upon completion of all contract requirements, the contractor will submit to the

Government Acceptor documentation of completed punch list items. Upon validation by the Government Acceptor and/or Government Project Manager that all punch list items have been addressed to include damage caused to Government property, then the Contractor may then submit a final invoice in the Wide Area Workflow system (WAWF) (https://wawf.eb.mil/).

4 Product

4.1 Monolithic Panels and Components

The contractor shall supply all monolithic panel system parts and components needed to fulfill a complete office as referenced IAW Statement of Work dated on 28 June 2023.

4.2 Stackable Panels and Components

The contractor shall supply a stackable panel system product as referenced IAW Statement of Work dated on 28 June 2023.

4.3 Demountable Walls

The contractor shall supply demountable wall product as referenced IAW Statement of Work dated on 28 June 2023..

http://www.wawf.eb.mil/ http://www.wawf.eb.mil/ http://www.wawf.eb.mil/

5 Government Furnished Support

5.2 Base support includes Government-controlled working space and utilities.

6 Site Conditions

6.2 Standard site conditions shall be considered those that include:

6.2.2 Free and clear hard surface access to the receiving and installation during regular working hours

6.2.3 Parking and off-loading area suitable for access by a semi-trailer combination or truck within 100 feet of the building entrance closest to product installation area

6.2.4 Threat condition level of the base is Alpha. This requires dealer personnel to get base access in order to complete the product installation.

6.2.5 A staging area adequate to sort, stage and uncrate products along with a waste receptacle suitable for disposal of materials.

6.2.6 Includes electric power, working lights, heating and air conditioning, and access to a working freight elevator if location is on a floor other than the first floor

6.2.7 Current and correct CAD drawings of the building shell

6.2.8 A building ready for the installation of furniture (i.e., other tasks such as painting and flooring are complete so as not to cause any delays in performance)

6.3 Contractor shall notify the CO of any deviations from the above standards, as well as any requests for equitable adjustment to the contract price based on a condition not available at site visit.

7 Base/Installation Specifics

7.2 Large Commercial Vehicles. Large commercial vehicles are defined as non-privately owned vehicles weighing 10,000 or more pounds (typically six wheels or more). These vehicles generally have an enclosed or partially enclosed trailer that are specifically designed larger than a private vehicle for commercial purposes. All large commercial vehicles will be inspected at established commercial vehicle inspection areas, using Random Inspection Points (RIPs). All inspections will be conducted in a safe manner, while maintaining control of all personnel/vehicles and may vary according to FPCON

• Lackland Commercial Vehicle Inspection Gate Growden Gate off Hwy 90.

7.3 Standard Commercial Vehicles. Standard commercial vehicles are non-government or nonprivately owned vehicles weighing less than 10,000 pounds and designed for commercial purposes. Small commercial vehicles are allowed entry at IECPs and are subject to search as part of the designated JBSA Random Installation Entry/Exit Vehicle Check (RIEVC)/Random Antiterrorism Measures (RAM) programs.

Standard Large

Taxis Limousines Pizza Delivery Courier cars/vans Contractor pick-up trucks/vans

Garbage trucks Cement mixers Tanker trucks U-Haul type trucks Moving Vans 18-wheelers

7.4 Mission Essential Services: Contractors are not considered mission essential.

7.5 Prohibitions: Firearms may not be brought on base under any circumstances. Individuals with criminal records are not allowed on base. Contractor personnel are prohibited from sponsoring guests onto the installation.

8 Deliverables (CDRLs)

8.2 Design Drawings

8.3 Installation

8.4 Product CDRLs SDS

8.5 The Government has full ownership of all formal deliverables and required supporting documentation with regard to use, distribution and reproduction.

9 Performance Objective Summary Performance Objective SOW

Paragraph Performance Threshold

1) General –Oversight and accountability for all people and equipment used and product ordered for a project

3.1 No more than 1 customer complaint per time

period and resolution of all issues identified by the COR within 24 hours

2) Design – design was provided within the allotted time frame, fulfills the customer’s requirements and fits appropriately within the site conditions of the space.

3.2 Zero late delivery of designs. Issues relating to customer requirements and site conditions will be successfully resolved within 24 hours.

3) Product Markings – products are labeled with appropriate markings so future users can identify them at a later date.

3.3 Minimal mistakes in product markings (less

than 1%). Mistakes shall be corrected within 48 hours of identification by the GPM

4) Delivery – delivery time met expectations and was unloaded by appropriate contractor personnel using appropriate equipment without damage.

3.4 Zero late deliveries. Damage resolved in

accordance with the SOW.

5) Installation/Removal – product was uncrated, and assembled per manufacturer’s instructions and per customer’s approved layout within the allotted time frame

3.5 No more than one customer complaint per week.

Complaints must be successfully resolved within 48 hours.

6) Acceptance – All punch list items have been remedied and all furniture is in proper working condition.

3.6 Zero punch list items remain unresolved prior to

project completion.