Attachment 2 - QASP 07062021.pdf

502 CONS / JBKAE MRSA Disinfectant Contract

JBSA-LACKLAND,

QUALITY ASSURANCE SURVEILLANCE PLAN

METHICILLIN-RESISTANT STAPHYLOCOCCUS

AUREUS (MRSA) SANITATION SERVICES

SPECIAL WARFARE TRAINING GROUP (SWTG)

JOINT BASE SAN ANTONIO (JBSA), LACKLAND AND

CHAPMAN TRAINING ANNEX, TX

17 May 2021

502 CONS / JBKAE MRSA Disinfectant Contract

1. OBJECTIVE. This Quality Assurance Surveillance Plan (QASP) has been developed and will adhere to Performance-Based Services Acquisitions (PBSA) guidelines. This Quality Assurance Surveillance Plan will be used by SWTG personnel to ensure contractor compliance and designed to provide the SWTG a healthy environment. To ensure contractor compliance is designed to provide the SWTG a vehicle to ensure delivery of the QASP will also provide the Contracting Officer Representative (COR) an effective systematic surveillance method for each item listed in the Performance Work Statement (PWS), specifically on the Service Summary (SS). The premise of commercial contracting is for the contractor to assume responsibility for the work they produce. The government will also rely on the contractor's quality control measures for ensuring contractual requirements are met.

2. RESULTS. The result in managing this acquisition through this QASP is to provide the SWTG with clear concise reports of prior and post evaluations on anti-microbial surface protection treatments in the training environment and dormitory residents.

3. GOALS OF THE METHICILLIN-RESISTANT STAPHYLOCOCCUS AUREUS (MRSA)

TREATMENTS. The purpose of this requirement for sanitation services is to prevent Methicillin-resistant staphylococcus aureus (MRSA) which is a bacterium that penetrates the blood stream and can spread the bacteria easily. A person infected with MRSA is hard to cure and can be fatal. In addition to treating MRSA the disinfectant must also be able to prevent (example Covid-19, SARS, etc.). Sanitation services that the contractor will provided will prevent personnel and trainees in designated locations from being infected by listed bacterium and viral pathogens. Applying the anti-microbial spray will destroy them at the microbial level and places a barrier, which prevents recontamination of the surface for at least 90 days. The anti-microbial spray will disinfect the gyms, lockers, showers, restrooms, storage units and common areas. This requirement will create a safe and healthy environment enhancing the training environment. Work performed must be in a manner that limits any disruptions to the normal day-to-day operations of Air Force personnel at the site. All spraying treatment schedule will be every quarter (every 90 days). Building 5570 will be treated five

(5) times per year (every 73 days).

4. SWTG TEAM MEMBERS & THEIR RESPONSIBILITIES. The SWTG members are composed of stakeholders in the acquisition. These stakeholders are responsible for the acquisition throughout the life of the requirement.

4.1. Contracting Officer’s Representative (COR): is responsible for monitoring, assessing, recording and reporting on contractor compliance with the terms and conditions of the contract. The COR will have primary responsibility for completing quality assurance monitoring forms that will be used to document the inspection and evaluation of the contractor’s performance. The COR will maintain surveillance documentation, notify the Contracting Officer (CO) of any significant performance deficiencies and recommend improvements to the QASP and PWS throughout the life of the acquisition. See also in AFFARS MP5301.602-2(d) and Designation Memorandum for further clarification of COR duties and responsibilities.

4.1.1. Joint Appointment Module (JAM) and the Surveillance and Performance Monitoring (SPM) Module in Procurement Integrated Enterprise Environment (PIEE): The DoD mandatory web-accessible management applications JAM and SPM are designed to nominate, appoint, track and

502 CONS / JBKAE MRSA Disinfectant Contract terminate, if necessary, CORs and to serve as the web-based portal for all relevant COR documents to include monthly status reports/surveillance documents on service contracts. COR nomination and appointment functions are in JAM, COR monitoring functions are in SPM. CORs are required to register and upload their COR nomination in JAM and surveillance documentation in SPM. See the DoD User Guide for JAM COR Appointments and SPM Contract Surveillance for further guidance.

4.2. The Contracting Officer (CO): has overall responsibility for overseeing the contractor’s performance in the areas of contract compliance, contract administration, cost control and property control; reviewing the COR assessment of the contractor’s performance; and serves as a liaison between the COR and the contractor. The CO is the only person with the authority to direct the contractor in the performance of their duties under the contract and to make interpretations of and changes to the contract. The CO will facilitate Multi-Functional Team meetings. See also AFFARS MP5346.103, Contracting Office Responsibilities, and AFFARS MP5301.602-2(d) for further clarification of CO duties and responsibilities.

4.3. The Functional Commander/Functional Director (FC/FD)/ COR Management: Encompasses the FC/FD and the COR Supervisor and has overall responsibility for developing the PWS and the QASP and ensuring they satisfy mission requirements, are performance-based, foster innovation and define metrics. COR Management will assign COR(s) and notify the CO of any changes to this designation.

FC/FD will review contractor performance documentation, prepared by the COR, on a regular basis to ensure performance is compatible with mission objectives. See also AFFARS MP5301.602-2(d) for further clarification on COR Management duties and responsibilities.

4.4. The Contracting Squadron Commander (CSC): serves as the Business Advisor to senior leadership; develops and implements acquisition strategies for services acquisitions; provides oversight of the Multi-functional Team in planning, assessing contractor performance and managing the acquisition throughout the life of the requirement IAW the FAR, DFARS and AFFARS.

4.5. The Quality Assurance Program Coordinator (QAPC): develops, manages and implements the base Quality Assurance Program; supports the Multi-functional Team in the development of contract requirements, ensuring requirements are clearly stated and enforceable; aids in development of the Service Summary (SS) and QASP and provides training to all FC/FD, COR and others that interact with this contract as needed.

4.6. The Contract Specialist (CS): is the focal point for issues regarding the contract; prepares and processes modifications to the contract; assists the CO in ensuring contractor performance meets contract standards; records and transcribes minutes for meetings.

4.6.1. CS will perform COR assessment on a periodic basis as determined by the CO. The CS will verify that the COR is accomplishing their surveillance according to the QASP. If deficiencies are discovered in the COR surveillance procedures, the CO will notify the FC/FD and COR Management and provide any assistance requested, such as additional training for COR. The CS will ensure that the COR is documenting their surveillances in a timely manner. A check of the COR files will also be performed on an annual basis.

5. PERFORMANCE MANAGEMENT. The following outlines the approach, methods and tools to be used by the MFT to manage this acquisition upon award.

502 CONS / JBKAE MRSA Disinfectant Contract

5.1. COR(s) shall evaluate and document contractors' performance in accordance with the procedures outlined in this QASP and maintain resulting surveillance documentation. The results of surveillances shall be maintained as Past Performance information and utilized to prepare and support annual Contractor Performance Assessment Report System (CPARS) reporting, if required.

5.2 The contractor shall implement and maintain a Quality Control Plan (QCP) to ensure the contract services conform to the requirements of the PWS.

5.3 The United States Government has adopted a zero tolerance policy regarding trafficking in persons. Additional information about trafficking in person may be found at the website for the Department of State's Office to Monitor and Combat Trafficking in Person at http://www.state.gov/g/tip.

5.3.1. IAW FAR 52.222-50 and DFARS PGI 222.17, Combating Trafficking in Persons, CORs must monitor the contractor's performance regarding trafficking in persons such that noncompliance with stated regulatory guidance is brought to the immediate attention of the CO. CORs must inform the CO if the contractor, contractor personnel, subcontractor, or subcontractor personnel have failed to comply with the requirements of this clause and PGI.

5.3.2. The contracting officer shall, through the contracting officer's local commander or other designated representative, immediately notify the Combatant Commander for the geographical area in which the incident has occurred. The Unified Combatant Command DefeneLINK website at http://www.detensdink.mil/specials/unifiedcommand/, identities each command's area of responsibility.

5.3.3. The contractor shall take appropriate action should a violation occur. For corrective procedures and remedies for non-compliance see contract clause FAR 52.222-50.

5.4. The MFT shall continue to meet after award as necessary to ensure high levels of contractor performance, foster a synergistic partnership, and support mission requirements.

6. METHODS OF INSPECTION APPLICABLE TO THIS CONTRACT.

6.1. Periodic Inspection - CORs will perform periodic inspections of the Service Summary objectives using a locally developed checklist. Periodic inspections will be performed on a periodic (daily, weekly, monthly, quarterly, etc.) basis as determined by the COR. Whenever a discrepancy is noted during a periodic inspection the COR shall follow the procedures outlined in paragraph 10.l of this plan. The COR's schedules (if applicable) are submitted to the contract administrator for review prior the month being inspected.

6.2. One Hundred Percent Inspection - CORs will inspect and evaluate the contractor's performance each time it is performed for Service Summary objectives inspected by One Hundred Percent Inspection. Whenever a discrepancy is noted during an inspection the COR shall follow the procedures outlined in paragraph 10.1 of this plan.

6.3. Customer Complaint - The COR is the point of contact and must collect all customer complaints.

A locally developed form may be used for this purpose. The COR must investigate a complaint to determine its validity. If not valid, the COR will inform the customer, and indicate on the form that the complaint is closed and why it was determined not valid. If valid, the COR documents how they determined its validity and provides the contractor's representative of copy of the complaint and have them initial the form. The COR forwards a copy of the complaint to the Contracting Officer and

502 CONS / JBKAE MRSA Disinfectant Contract notifies the customer of the resolution of the complaint. Customer Complaint forms become a permanent part of the COR surveillance records. CORs provide training and assistance for customers in the procedures for filing customer complaints.

7. SERVICE SUMMARY WITH INSPECTION METHODS INCLUDED

P.O.

# Performance Objective PWS

Paragraph Performance Threshold

Specific Tasks.

1. The Contractor shall store cleaning solutions in a non-brand name container and/or clearly labeled as example “BLEACH WATER”.

2.1 Facility Managers/Course Chiefs

will notify the COR when issue with labeling of bottles.

INSPECTION METHOD:

Random sampling of bottles.

2. Conduct pre-treatment ATP swab readings of all equipment and high touch areas to create a base line (minimum 55 swab readings).

2.2 Conduct 45-day swab testing via

third party Adenosine Triphosphate (ATP) readings.

Any areas with a count >200ATPs will be retreated at no cost to the government

3. Spray product(s) w/ electro static sprayer, or misting sprayer, in compliance with EPA label – floor, pull-up bars, kettle bells, dumb bells and all workout equipment in gyms located in buildings 107, 147, 150, 242, 5570, the 5 each equipment storage containers, and the Temp

CCC.

2.3.1 Conduct 45-day swab testing via

third party Adenosine Triphosphate (ATP) readings.

Any areas with a count >200ATPs will be retreated at no charge to the government.

INSPECTION METHOD:

Random sampling of quarterly treatments.

4. Spray long lasting Antimicrobial 3-(trimethoxysily) propyldimethyloctadecyl ammonium chloride w/ electro static sprayer, or misting sprayer, in compliance with EPA label – floor, rowing machines and all workout equipment in gyms located in buildings: 107, 147, 150, 242, 4908, 4968, 4985, 5570, equipment storage containers, and the Temp CCC.

2.3.2 Conduct 45-day swab testing

via third party Adenosine Triphosphate (ATP) readings.

Any areas with a count >200ATPs will be retreated at no charge to the government.

INSPECTION METHOD:

Random sampling of quarterly treatments.

502 CONS / JBKAE MRSA Disinfectant Contract

5. Spray product(s) w/ electro static sprayer, or misting sprayer, in compliance with EPA label – on all surfaces of the student restrooms, classrooms, instructional labs, and locker facilities within buildings: 147, 150, 126, 127, 242, 4908, 4968, 4985, 5570, equipment storage containers, and Temp CCC.

2.3.3 Conduct 45-day swab testing

via third party Adenosine Triphosphate (ATP) readings.

Any areas with a count >200ATPs will be retreated at no charge to the government.

INSPECTION METHOD:

Random sampling of quarterly treatments.

6. Spray product(s) w/ electro static sprayer, or misting sprayer, in compliance with EPA label – on all surfaces of the instructor restrooms, classrooms, instructional labs, and locker facilities within buildings: 147, 150, 126, 127, 242, 4908, 4909, 4968, 4985, 5570, equipment storage containers, and the Temp

CCC.

2.3.4 Conduct 45-day swab testing

via third party Adenosine Triphosphate (ATP) readings.

Any areas with a count >200ATPs will be retreated at no charge to the government.

INSPECTION METHOD:

Random sampling of quarterly treatments.

7. Spray product(s) w/ electro static sprayer, or misting sprayer, accordance with EPA label – on all surfaces of the student lockers within buildings: 147, 150, 126, 127, 242, 4908, 4968, 4985, 5570, the 5 each equipment storage containers, and the Temp

CCC.

2.3.5 Conduct 45-day swab testing via

third party Adenosine Triphosphate (ATP) readings.

Any areas with a count >200ATPs will be retreated at no charge to the government.

INSPECTION METHOD:

Random sampling of quarterly treatments.

8. Spray product(s) w/ electro static sprayer, or misting sprayer, accordance with EPA label – on all instructor office touch points within buildings:

147, 150, 126, 127, 242, 4908, 4968, 4985, 5570, the 5 each equipment storage containers, and Temp CCC.

2.3.6 Conduct 45-day swab testing via

third party Adenosine Triphosphate (ATP) readings.

Any areas with a count >200ATPs will be retreated at no charge to the government.

INSPECTION METHOD:

Random sampling of quarterly treatments.

502 CONS / JBKAE MRSA Disinfectant Contract

9. Spray product(s) w/ electro static sprayer, or misting sprayer, accordance with EPA label – Hand mics, gear, rucksacks, and sleeping bags within building 147.

2.3.7 Conduct 45-day swab testing

via third party Adenosine

Triphosphate (ATP) readings.

Any areas with a count

>200ATPs will be retreated at no charge to the government.

INSPECTION METHOD:

Random sampling of quarterly treatments.

10 2.3.8 All spraying treatment schedule will be every quarter (every 90 days). Building 5570 will be treated five (5) times per year (every 73 days)

2.3.8 Conduct 45-day swab testing

via third party Adenosine

Triphosphate (ATP) readings.

Any areas with a count

>200ATPs will be retreated at no charge to the government.

INSPECTION METHOD:

Random sampling of quarterly treatments.

11. Conduct post swab testing of treated areas within the same day of treatment via third party Adenosine Triphosphate (ATP) readings. Any areas with a count >200ATPs will be retreated at no charge to the government (minimum 55 swab readings).

2.4.1 Conduct 45-day swab testing

via third party Adenosine Triphosphate (ATP) readings.

Any areas with a count >200ATPs will be retreated at no charge to the government.

INSPECTION METHOD:

Random sampling of quarterly treatments.

12. Treatments of all facilities will be coordinated. All treatments will be done within 48 hours to prevent cross contamination from one facility to the next.

2.4.2 Provide annual schedule of

facilities to being treated to ensure joint facilities students occupy are treated within the 48-hour timeline.

INSPECTION METHOD:

Follow up with course chiefs to ensure all facilities students are occupying in their course are being treated after quarterly treatments.

13. Conduct 45-day swab testing via third party Adenosine Triphosphate (ATP) readings.

Any areas with a count >200ATPs will be retreated at no charge to the government.

2.4.3 Ensure the report is received

within 5 days after the 45 day swab test.

INSPECTION METHOD:

Review report provided

502 CONS / JBKAE MRSA Disinfectant Contract

14. Any outbreaks or issues that arise between treatments will be addressed at no additional cost to the government.

2.4.4 Facility Managers/Course Chiefs

will notify the COR when retreatment is required do to an outbreak.

INSPECTION METHOD:

Random sampling of attendance.

8. CONTRACT MANAGER NOTIFICATION

The COR will ensure that the contract manager/pro ject manager is frequently informed of contract performance status. Whenever a discrepancy is noted during an inspection the COR will provide a copy of the inspection to the contract manager/project manager. The contract manager signs or initials and dates the COR copy to indicate they have been notified of the discrepancy. This does not constitute agreement with the finding. The COR will also notify the Contracting Officer of all discrepancies noted during the surveillance.

9. NON-SERVICE SUMMARY ITEMS.

Everything that is written into the contract is required to be provided by the contractor. Non Service Summary items will be inspected on a periodic basis.

10. CERTIFICATION OF SERVICES.

Certification of services is performed by COR via Wide Area Work Flow (WA WF) system. At the end of each billing period, service provider inputs invoice information in the WA WF system. WA WF automatically notifies appropriate COR via email of pending invoice. COR accesses WA WF and verifies accuracy of service provider's data. If data is correct, COR certifies invoice and payment is conducted by Defense Finance Accounting System (DFAS). If COR encounters errors in service provider's invoice, COR consults with on site manager or contractor's billing official to mutually rectify data. If service provider disagrees with COR, issue is forwarded to the CO for resolution.

10.1. Unacceptable Services. The COR shall determine the cause of contractor unacceptable services.

10.1.1. If any government action, or lack of action, caused or contributed to the unacceptable performance, the performance will not be counted against the contractor. The COR will take steps to ensure the government does not interfere with the contractor's performance in the future.

10.1.2. If contractor caused, the COR shall document the occurrence in accordance with (IAW) the methods of surveillance outlined in this QASP. IAW contract terms and conditions, the government reserves the right to inspect any services that have been tendered for acceptance. The Government may require re-performance of nonconforming services at no increase in contract price. If re-performance will not correct the defects or is not possible, the government may seek an equitable price reduction or adequate consideration for acceptance of nonconforming supplies or services. Disputes between the COR and the

502 CONS / JBKAE MRSA Disinfectant Contract contractor on the validity of a performance assessment shall be referred to the Contracting Officer.

11. CONTRACTOR RATING.

The Contracting Officer will perform a monthly contractor rating using the common DoD Rating System. The periodic contractor rating will be based on the monthly surveillance reports accomplished by the COR.

12. CONTRACTOR PERFORMANCE ASSESSMENT RATING (CPARS).

CPARS is applicable to all service contracts valued over $1,000,000 and all health care service contracts valued at over $150,000. Guidance on CPARS is available from the Department of the Air Force CPARS Guide and the 502 CONS CPARS representative.

502 CONS / JBKAE MRSA Disinfectant Contract

REVIEW & ACCEPTANCE.

Robert De La Rosa, GS-13, DAF Date Contracting Officer

Lance Watters, GS-12, DAF Date Contract Administrator

James A. Hearn III, GS-13, DAF Date Functional Commander

Michael A. Davenport, GS-11, DAF Date Contracting Officer Representative (COR)

Maria Lambert, GS-13, DAF Date Quality Assurance Program Coordinator

1158866176C Typewritten Text 15 Sep 21