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Maxwell-Gunter AFB BOS FA3002-06-R-0004 Federal contract opportunity
Solicitation number
FA3002-06-R-0004
Issued by
Department of the Air Force Materiel Command Installation and Mission Support Center Installation Contracting Agency

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05 05 MAX Resource Management Workload Appendix 5B amendment 0013.doc DOC document
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19 06 MAX Custodial Maps Appendix 19C amendment 0013.doc DOC document
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FA3002-06-R-0004

APPENDIX LISTING

Appendix 10A – Applicable Publications A-1 Appendix 10B – Workload Data B-1

Appendix 10C – Maps and Work Areas C-1

Appendix 10D – Required Reports D-1

Appendix 10E – Collateral Tasks E-1

Appendix 10F – Government Furnished Property and Services

Supplies, Materials, and Leased Equipment F-1

Appendix 10FA – Government Furnished Property and Services

Facilities

FA-1

Appendix 10FB – Government Furnished Property and Services

Equipment Authorized In-use Detail (EAID)

FB-1

Appendix 10FC – Government Furnished Property and Services

Non-EAID

FC-1

Appendix 10FD – Government Furnished Property and Services

Common Hand Tools

FD-1

Appendix 10FE – Government Furnished Property and Services

Automated Data Processing Equipment

FE-1

Appendix 10FF – Government Furnished Property and Services

Vehicles

FF-1

Appendix 10FG – Government Furnished Property and Services

Training

FG-1

Appendix 10G – Definitions and Acronyms G-1

Appendix 10H – Operations Plans (OPLANS) and Support Agreements H-1

Appendix 10I – Special Training, Certification and License Requirements I-1

SECTION 10-1

10.1. HOUSING MANAGEMENT

10.1.1. DESCRIPTION OF SERVICES: Provide high quality Military Family Housing (MFH) services to qualified Maxwell-Gunter AFB personnel. Provide professional, courteous, and accurate information to customer’s pertaining to the housing programs. Maxwell-Gunter operates approximately 764 MFH units gradually reducing to the Housing Requirement and Market Analysis (HRMA) requirements of 501, and 274 permanent party dormitory rooms. It is important that the contractor makes most efficient use of on-base housing resources and locates suitable accommodation off-base. Perform quality work performance in accordance with applicable standards and guidelines as listed in Appendix 10A.

10.1.2. SERVICES TO BE PROVIDED:

10.1.2.1. HOUSING MANAGEMENT:

10.1.2.1.1. Participate in planning, programming, and designing government housing and dormitory renovation projects.

10.1.2.1.2. Provide budget estimates and actual cost data to the financial manager, base leadership, and higher headquarters (HHQ).

10.1.2.1.3. Advocate, justify, and prioritize outlying year housing maintenance, repair, replacement and construction requirements.

10.1.2.1.4. Provide pre-post support for natural and man-made disasters. Maxwell-Gunter is occasionally called upon to house personnel and families from evacuated bases due to natural disasters such as hurricanes.

10.1.2.1.5. Receive, process, and recommend action on special written requests for priority placement in housing.

10.1.2.1.6. Make recommendations and obtain approval to ensure occupancy rate in both MFH and permanent dormitories meets or exceeds DOD standards.

10.1.2.1.7. Inform General Officer Quarters (GOQ) occupants of issues, policies, and initiatives affecting GOQ housing.

10.1.2.1.8. Maintain and update the data in the following automated data systems: Automated Civil Engineering System (ACES), HQ AETC Housing Management Communities of Practices (COP) website and Integrated Work Information Management System (IWIMS) or designated replacement data systems.

10.1.2.1.9. Develop, maintain, and provide the Maxwell/Gunter AFB MFH Brochure and Dormitory Occupant Handbook.

10.1.2.1.10. Process requests for commercial activities in military family housing for approval.

10.1.2.1.11. Review files for home day care provider applicants to ensure that they meet State and Federal day care requirements and make recommendations for approval/disapproval.

10.1.2.1.12. Provide input of data requested by government/contractor on privatization and other surveys and studies.

10.1.2.1.13. Evaluate and recommend corrective action for occupancy rates in MFH and permanent party dormitories. Annually (January) perform an analysis of all housing distribution.

10.1.2.1.14. Review essential housing positions list with installation senior leadership and ensure these positions are identified in a base supplement.

10.1.2.1.15. Assist in the development and implement the installation’s Housing Community Plan (HCP), Housing Master Plan (HMP), Dormitory master Plan (DMP), HRMA, and GOQ Five Year Improvement Plan. Provide current information regarding condition, demographics, age, etc. of housing units.

10.1.2.1.16. Serve as focal point for dormitory Quarters Improvement Committee (QIC) meetings, create and coordinate Quarters Improvement Plan (QIP) (long-range dormitory plan).

10.1.2.1.17. Report monthly occupancy for both MFH and permanent party dormitories to installation leadership and HHQ agencies.

10.1.2.1.18. Manage all aspects of dormitory management and its associated programs.

10.1.2.2. HOUSING ASSISTANCE:

10.1.2.2.1. Process government housing applications. Provide and assist customers with advance applications and information.

10.1.2.2.2. Develop and maintain waiting lists and provide to base agencies; make housing assignments and terminations to government owned and controlled housing and permanent party dormitories.

10.1.2.2.3. Review and process reimbursement requests, authorized government funded movement of household goods and prepare orders for authorized non-temporary storage. Assist customers in preparing requests to Traffic Management Office (TMO) for extension of household goods storage.

10.1.2.2.4. Process start/stop basic allowance for housing (BAH) actions.

10.1.2.2.5. Process occupants' liability claims and collections for damage to MFH and dormitories.

10.1.2.2.6. Re-certify Annually (September) BAH authorizations and process a list of all personnel residing in base quarters and forward to the Financial Services Officer.

10.1.2.3. FACILITIES:

10.1.2.3.1. Advise customers concerning environmental hazards and provide Environmental Protection Agency (EPA) pamphlet. Obtain occupant’s acknowledgement of receipt of lead-based paint and asbestos disclosure letter and maintain on file.

10.1.2.3.2. Conduct and schedule initial (pre-occupancy), pre-final (pre-departure), and final (departure) inspections of MFH and pre-final (pre-departure) and final (departure) inspections on permanent party dormitories. Ensure housing occupants receive MFH quarters on time, in good repair and in clean condition.

10.1.2.3.3. Manage weekly lawn maintenance program. Maintain AETC Forms 1188, Housing Improvement Survey, to issue discrepancies during housing area inspections.

10.1.2.3.4. Manage the Yard of the Month (YOM) program. Identify contenders and prepare package once winner has been identified for this program.

10.1.2.4. HOUSING REFERRAL AND RELOCATION:

10.1.2.4.1. Provide inputs and attend family advocacy council, Relocation Assistance Coordinating Committee (RACC) and the Transition Assistance Coordinating Committee (TACC) meetings.

10.1.2.4.2. Maintain an up-to-date database for rental and sales listings of off-base housing and provide customized listings. Provide referral listings for suitable off-base housing. Provide home buyers seminars and customer access to telephones. Perform adequacy inspections of off-base housing units.

10.1.2.4.3. Respond to all complaints; provide mediation for on-base tenant disputes. Research housing discrimination complaints. Work closely with the Commanders, First Sergeants, Security Forces and Staff Judge Advocate to resolve any disputes/complaints.

10.1.2.5. RESOURCES AND FINANCIAL MANAGEMENT:

10.1.2.5.1. Review and validate quarterly General Officers Quarters (GOQ) reports.

10.1.2.5.2. Prepare orders for customers pertaining to local drayage and storage of household goods.

10.1.2.6. DORMITORY MANAGEMENT:

10.1.2.6.1. Provide management and oversight of permanent party dormitories at the same level of service as provided to residents in government family housing units. Ensure dormitory maintenance and repairs are accomplished in a timely manner. Exercise good stewardship of the Air Force basic allowance for housing (BAH) funds by maintaining a minimum occupancy rate according to current DOD philosophy. Prepare long-term plans and programs for dormitory use, repair, renovation, and replacement as required.

10.1.2.6.2. Manage and control dormitory cubicle storage and distribute initial linen to dormitory residents.

10.1.2.6.3. Certify eligibility for dislocation allowance for unaccompanied customers when government quarters are not available.

10.1.2.6.4. Process start/stop basic allowance for housing (BAH) actions.

SECTION 10-2

10.2. SERVICE DELIVERY SUMMARY

Performance Objective
PRD Para
Performance Threshold
10.2.1. Timely turnover of housing units.
10.1.2.3.2.
95% of all units are turned over to the customer within the time promised.
10.2.2. Sound recommendations to installation leadership to maintain occupancy rate in MFH and permanent party dormitories and meet DOD standards.
10.1.2.1.6.
Occupancy rate of 98% for MFH and 90% for dormitories. Occupancy rates may drop below percentages during May-Aug.
10.2.3. Professional, courteous, and responsive customer service by providing information, meeting appointments and assigning personnel to MFH.
10.1.1.
Customer Satisfaction rating of a 3 or above on the Point of Service surveys.
10.2.4. Lead Base Paint Letters on file and signed by occupants in applicable MFH.
10.4.1.
100% of all MFH files contain Lead Base Paint letters and they are signed by the occupant.

SECTION 10-3

10.3. GENERAL INFORMATION

10.3.1. GOVERNMENT-FURNISHED PROPERTY (GFP): See PWS, Section 2.3.2. and appendices F through FF.

10.3.2. GOVERNMENT PROVIDED SERVICES: See PWS, Section 2.3.3.

APPENDIX 10A

10A.1. PUBLICATIONS

“M” = Mandatory, “A”= Advisory, “E” = Exempt

Number
Date
Title
M or A
Applicable Paragraphs
24 CFR 35 - 37
01 Jun 96
Notification, Evaluation and Reduction of LBP Hazards in Federal Residences
M
All
Public Law 102-550
Jan 1992
Residential Lead-Based Paint Hazard Reduction Act
M
All
DoDI 1100.16
14 Aug 89
Equal Opportunity in Off-Base Housing
M
All
DODI 1338.19
15 Jun 90
Relocation Assistance Programs
M
Para 3.1 and 3.2
DODM 4165.63
Sep 1993
DOD Housing Management
M
Chapter 2: A., B., C., E.1.a, E.2, F., G.1.a & b., H., I., & J.
AFI 32-6001
23 Jan 02
Family Housing Management
M
All – except chapters 13 & 17

AFI 32-6001,

MAFB Sup 1

02 Dec 04
Family Housing Management
M
All
Unnumbered
April 03
Maxwell AFB & Gunter Annex Family Housing Brochure
M
All

Unnumbered

Maxwell AFB & Gunter Annex Dormitory Brochure
M
All

AFI 32-6001,

AETC Sup 1

18 Sep 02
Family Housing Management
M
All
AETCI 32-6002
25 Nov 98
Dormitory Management
M
All
AFI 32-6003
26 Apr 06
General Officer Quarters
M
All
AFI 32-6005
01 Jun 98
Unaccompanied Housing Management
M
All

AFI 32-6005,

AETC Sup 1

14 Apr 99
Unaccompanied Housing Management
M
All
AFPD 32-60
16 Sep 05
Housing
A
All
AFI 32-6002
27 Mar 97
Family Housing Planning, Programming, Design, and Construction
A
All
HQ USAF /ILE/SGO Policy Letter
10 May 05
Interim Policy and Guidance for the Prevention, Surveillance, and Remediation of Water Damage and Associated Mold Contamination in Air Force (AF) Facilities
M
Pages 4 and 5
AFI 36-3011
01 Dec 97
Air Force Relocation Assistance
M
Paragraphs 3., 3.1.1, 3.1.3, 3.1.4., 3.2
EPA 747-K-94-001
Apr 99
Protect Your Family from Lead in your Home
M
All
AFMAN 33-202, Vol 1
27 Feb 98
Network and Computer Security Policy
M
All

HQ AETC/CEPH Policy Letters

HQ AETC Policy Letters
M
All - https://www.aetc.af.mil/ce/cep/CEPH/Pages/Policy%20Letters.htm

APPENDIX 10B

10B.1. WORKLOAD DATA: FY 03 – 05 (3 year average)

Workload Activities
Number of Occurrences
Activity Frequency
Notes

Housing

Total Number of off base housing referral requests processed
500
Monthly
Includes off base realtors or landlords listing units
Total Number of off base unit adequacy Inspections completed
1
Monthly
Number of Studies and Special Tasks (HRMA/MFH & Dorm Master Plans completed)
300
Annually
Total Number of Permanent Party Dormitory Residents
274
Monthly
PP Dormitories – Number of Linen Issues
215
Annually
PP Dormitories – Total Value of Supplies and Self Help materials issued
$1000
Quarterly
PP Dormitories – Total Number of Work Orders processed
63
Monthly
Includes service calls Dorm Manager submits and tracks
Total Number of AF Forms 322 processed for base housing
10
Monthly
Total number of grounds inspections of each housing unit
1
Weekly
Total Number visits for Yard of the Month Program
60
Annually
BAH Recertification
3
Annually

MAXWELL-GUNTER PERMANENT PARTY HOUSING:

Type of Unit
4 Br
3 Br
2 Br
Total
Dorms
General Officer
6
Senior Officer
27
41
Field Grade Officer
45
152
13
210
Company Grade Officer
2
14
20
36
Senior NCO
56
54
Junior NCO
44
178
124
346

· Approximately _776 permanent family housing units

· Approximately _266 permanent party dormitory style units in 4 different buildings

CHANGE OF OCCUPANCY MAINTENANCE (3 Year Average by Month):

Month
FY 2003
FY 2004
FY 2005
Average
Oct
34
26
22
27
Nov
32
13
21
22
Dec
31
9
16
19
Jan
19
17
18
18
Feb
12
19
26
19
Mar
24
10
29
21
Apr
12
10
21
14
May
21
26
24
24
Jun
43
41
101
62
Jul
27
30
55
37
Aug
36
48
34
39
Sep
15
16
21
17

TOTAL NUMBER OF ASSIGNMENTS AND TERMINATIONS:

Month
FY 2003
FY 2004
FY 2005
AVG 3 YRS
Assign/Term
Assign/Term
Assign/Term
Assign/Term
Oct
31/42
20/21
15/24
22/29
Nov
27/21
13/20
16/20
19/20
Dec
20/27
20/19
19/17
20/21
Jan
22/20
19/20
21/24
21/21
Feb
15/15
16/21
19/20
17/19
Mar
17/23
19/24
24/26
20/24
Apr
20/20
14/15
16/19
17/18
May
23/49
16/46
22/50
20/48
Jun
45/111
43/115
40/104
43/110
Jul
112/45
108/49
108/34
109/43
Aug
30/39
26/28
23/31
26/33
Sep
13/21
22/20
30/19
22/20

APPENDIX 10C

10C.1. MAPS AND WORK AREAS

Please reference the following maps for building locations and layouts.

APPENDIX 10D

10D.1. REQUIRED REPORTS

Report Title
Description/Form
Submit To:
Date Due
Directive
Unaccompanied Housing Utilization Data (Perm Party)
No Form –

Electronic Input to HQ AETC Housing Management Website

HQ AETC/CEPH
Quarterly
https://afkm.wpafb.af.mil/ASPs/CoP/EntryCoP.asp?Filter=OO-EN-CE-28
Mission Essential Unaccompanied Housing Support
No Form – Electronic Input to HQ AETC Housing Management Website
HQ AETC/CEPH
Annually
https://afkm.wpafb.af.mil/ASPs/CoP/EntryCoP.asp?Filter=OO-EN-CE-28
Temporary Redistribution of Government Housing
AF Form 1327

(Report in ACES)

HQ AETC/CEPH
Annually

(January)

AFI 32-6001

Quarterly Cost Report for General Officer Quarters
AF Form 3826

(Report in ACES)

HQ AETC/CEPH
Quarterly
AFI 32-6003

APPENDIX 10E

10E.1. COLLATERAL TASKS (DUTIES)

Duty
Directive

(None Identified)

APPENDIX 10F

10F.1. GOVERNMENT-FURNISHED PROPERTY AND SERVICES – SUPPLIES, MATERIALS, AND LEASED EQUIPMENT

No supplies, materials or leased equipment will be provided.

APPENDIX 10FA

10FA.1. GOVERNMENT-FURNISHED PROPERTY AND SERVICES – FACILITIES

10.FA.1.1. The following buildings will be furnished at Maxwell-Gunter AFB for unaccompanied permanent party housing: 696, 697, and 698.

10.FA.1.2. The following buildings will be furnished at Gunter Annex for unaccompanied permanent party housing: 1410.

10.FA.1.3. Building 502 currently houses the base housing administrative offices.

APPENDIX 10FB

10FB.1. GOVERNMENT-FURNISHED PROPERTY AND SERVICES – EAID

See Appendix 2FB.

APPENDIX 10FC

10FC.1. GOVERNMENT-FURNISHED PROPERTY AND SERVICES – NON-EAID

See Appendix 2FC.

APPENDIX 10FD

10FD.1. GOVERNMENT-FURNISHED PROPERTY AND SERVICES – COMMON HAND TOOLS AND SPECIAL TOOLS

See Appendix 2FC.

APPENDIX 10FE

10FE.1. GOVERNMENT-FURNISHED PROPERTY AND SERVICES – ADPE

See Appendix 2FE.

APPENDIX 10FF

10FF.1. GOVERNMENT-FURNISHED PROPERTY AND SERVICES – VEHICLES

See Appendix 25FF.

APPENDIX 10FG

10FG.1. GOVERNMENT-FURNISHED PROPERTY AND SERVICES – TRAINING

Course
Location
Type of Training
Approximate Length
HM-1
Jacksonville NAS, FL
AF Housing Management Training
5 days
ACES-HM Training
Maxwell-Gunter AFB, AL
Automated Civil Engineering Syste-Housing/Dorms
5 days
GQ-1
Jacksonville NAS, FL
General Officers Quarters Mgmt
5 days
GQ-R
Jacksonville NAS, FL
General Officers Quarters Mgmt-Refresher
4 days
UH-1
Jacksonville NAS, FL
Unaccompanied Housing Mgmt (Dorms)
5 days

SECTION 10G

10G.1. DEFINITIONS AND ACRONYMS

ACES – Automated Civil Engineering System

APF – Appropriated Funds

BAH – Basic Allowance for Housing

COP – Communities of Practice

DMP – Dormitory Management Plan

DOD – Department of Defense

EPA – Environmental Protection Agency

FAX – Electronic Facsimile

GOQ – General Officer Quarter

HCP – Housing Community Plan

HHQ – Higher Headquarters

HMP – Housing Management Plan

HRMA – Housing Requirement and Market Analysis

IWIMS – Integrated Work Information Management System

MAJCOM – Major Command

MFH – Military Family Housing

MOU – Memorandum of Understanding

NCO – Noncommissioned Officer

OI – Operating Instructions

O&M – Operations and Maintenance

PCS – Permanent Change of Station

QIC – Quality Improvement Committee

QIP – Quality Improvement Plan

RACC – Relocation Assistance Coordinating Committee

SOQ – Senior Officer Quarter

TACC – Transition Assistance Coordinating Committee

TDY – Temporary Duty

TMO – Transportation Management Office

UPH – Unaccompanied Permanent Housing (Dormitories)

YOM – Yard of the Month

APPENDIX 10H

10H.1. OPERATIONS PLANS AND SUPPORT AGREEMENTS

See Appendix 2H.

APPENDIX 10I

10I.1. SPECIAL TRAINING, CERTIFICATION, OR LICENSING REQUIREMENTS

Special Training, Certification, or Licensing Requirement
At Least
Special Training, Certification, or Licensed by
Required by (Statute or Instruction)

(None)

None Identified.

MAXWELL-GUNTER AFB

HOUSING MANAGEMENT

10-4-1

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