Revised_Attachment_1_-_Final_PWS_Revised_121415.doc

PERFORMANCE WORK STATEMENT (PWS)

Contractor-Operated Civil Engineer Supply Store (COCESS) 14 December 2015

TABLE OF CONTENTS

1 WORK DESCRIPTION

1.1 Scope

1.2 Objectives

1.3 Operate COCESS

1.4 Non-Recurring Supplies/Materials

1.5 Pricing

1.6 Delivery

1.7 Warranties

1.8 Non-Obligation to Purchase

1.9 Back-Up System / Post-Post Procedures

1.10 Receipts

1.11 Invoicing

1.12 Individual Delivery Order (IDO) Report

1.13 Contract Start-Up / Transition

1.14 Hazardous Materials Process

1.15 Hazardous Waste

1.16 Environmental Requirements

1.17 Mishap Reporting

1.18 Continuation of Services in a crisis

2 SERVICE SUMMARY

3 GOVERNMENT-FURNISHED PROPERTY & SERVICES

3.1 Government-Furnished Facility

3.2 Government-Furnished Equipment

3.3 Government-Furnished Services

3.4 Emergency Services

4 GENERAL INFORMATION

4.1 Quality Assurance

4.2 Normal Business Hours

4.3 Contractor Responsibilities

4.4 Security

4.5 Government Liability

Appendices:

Appendix A: Definitions Appendix B: Historical Data (Monthly Sales, Standby/Emergency Support) Appendix C:Government Furnished Equipment

1 WORK DESCRIPTION

1.1 Scope. The Contractor shall acquire, issue, and deliver a variety of materials, equipment, parts, and supplies for construction, facility maintenance, repair and support of the 66th Civil Engineering Squadron (66 CES) for use by authorized Government personnel. The Contractor serves as the dominant supplier in procuring materials for 66 CES authorized personnel for the repair and maintenance of facilities on HAFB. For purposes of work description the contractor shall receive and deliver the materials, equipment and supplies to a point as required by customer. The Contractor needs to provide all their own equipment unless specified in Section 3.

1.2 Objectives. To provide a wide variety of commercial and industrial materials, as requested by the Government, to be used on work orders for construction, recurring maintenance, repair and support of 66 CES. To provide the materials requested by the Government’s required delivery date (RDD). To accurately invoice for the materials purchased by the Government.

1.3 Operate COCESS

1.3.1. Hours. The Contractor shall be available in person to process Government orders during duty hours (7:00 a.m. to 4:00 p.m. local time), Monday through Friday, excluding federal holidays.

1.3.2 Authorized Customer Listing. Authorized customers will be identified on the COCESS Customer Authorization Listing (COCESS-CAL). The Material Control office will provide an initial listing of authorized customers and will provide updated listings to the Contractor as changes occur. The Chief of Operations Engineering will be responsible for updating and keeping the list current; however, it is the Contractor’s responsibility to make sure their list on file is the most current.

1.3.3 Stocked Items. The Contractor shall provide stocked items for immediate purchase/sale or Bill of Material (BOM) transfer per authorized customer requests (see paragraph 1.3.2 above and Appendix A for definition of “authorized customer”). Stock items belong to the Contractor until sale/issuance to the authorized customers. The Contractor shall submit for payment under CLIN X002, COCESS Supplies/Materials (Bench Stock), once items are issued to the Government. The contractor will invoice against one of two subCLIN’s, X002AA and X002BB. 66 ABG/CE will advise on which subCLIN to invoice against for payment.

1.3.3.1 Stocked items should be kept to a minimum and should only include items with a high turn-over rate. The contractor was provided a list of items that will be included in the stocked items and the minimum amounts. The Contractor will be required to maintain this bench stock at minimum levels throughout the performance period. The Contractor will restock on a quarterly basis and shall get approval from the COR or Material Control prior to placing any orders.

1.3.3.2 Stocked Item Tracking. The Contractor shall use Government-furnished CEMAS to track inventory of all stocked items sold to the Government. The Government will provide the equipment, software, initial training, and maintenance for the CEMAS/Government programs and Government- Furnished Equipment (GFE)(3.2).

1.3.3.3 The Contractor shall provide organized product identification, pricing, and presentation of merchandise and products of store-stock. The Contractor shall ensure that store-stocked items are easy to identify and locate.

1.4 Non-Recurring Supplies/Materials. Parts/materials which cannot be delivered immediately off-the- shelf (stocked items) are considered non-recurring items.

1.4.1 To ensure correct materials are ordered when requested, the Contractor shall accomplish research for item identification (i.e., via Trade Service catalogs, GSA Schedules, Internet, etc.) on all items, including hazardous, and shall not substitute items without prior approval by Material Control personnel. Note: a list of approved Material Control personnel will be provided prior to contract start date.

1.4.2 Contractor shall ensure that all items are delivered in accordance with the following preference: new, rebuilt, after-market and original equipment manufacturer (OEM). Original equipment manufacturer applies only to parts.

1.4.3 Delivery Times. The Contractor shall notify Material Control when any requirement from the Government cannot be met; see Appendix A for time requirements of Routine, Urgent and Emergency. In instances where the Contractor cannot meet the Government’s requirement(s), the Contractor shall notify Material Control of the shortest delivery period available. If the Contractor’s shortest delivery period is not acceptable to the Government, the Government may procure the item(s) from other sources.

1.4.4 Freight on Board (FOB). The Contractor shall provide FOB Destination pricing for all non- recurring items.

1.4.4.1 Premium Freight. The Chief of Operations Engineering or his/her authorized representative must approve premium freight prices prior to the Contractor ordering the item(s). Premium freight is any transportation service more costly than standard freight.

1.4.5 Sources of Supply. The Contractor shall acquire items from GSA Federal Supply Schedule (FSS) / Defense Logistics Agency (DLA) contract holders and/or a variety of commercial vendors indicated in Attachment 3, Trade Service Catalog Order List. Sale or transfer of materials between a parent company and/or subsidiaries or affiliates in which the COCESS Contractor (or principles of the company) has a financial interest is prohibited, unless the sale meets the requirements of 1.4.5.3.

1.4.5.1 Government Supply Sources. The Contractor is authorized to procure items through Government supply sources. The following websites/links are provided for the Contractor’s use:

1.4.5.2 The Contractor may use the following websites/links to research and procure items: www.gsaadvantage.gov, www.afadvantage.gov and https://dod.emall.dla.mil/acct/ .

1.4.5.3 In order to use the above websites/links, the Contractor shall have a .mil electronic address, a PKI (Common Access Card), and an authorization letter provided by the Contracting Officer (CO). The CO will issue one authorization letter per contract period which will coincide with the periods of performance for each option year. This letter will be a generic letter to allow the Contractor to purchase from any Federal Supply Schedule (FSS) vendor provided in paragraphs 1.4.5.2. Prior to the first purchase from each vendor, the Contractor shall provide the vendor a copy of the authorization letter. The Contractor shall keep a copy each authorization letter on file for the duration of the contract.

1.4.5.4 Payment to each vendor can be made using the Contractor’s company credit card.

1.5 Pricing

1.5.1 Non-Recurring Items. Items found in the Trade Service Catalog(s) and/or on GSA FSS / DLA are considered non-recurring items. They shall be purchased at the lowest price reasonably available that meets the RDD (Required Delivery Date) and/or ADD (Agreed Delivery Date), and IAW 1.4.3. The Contractor shall invoice for these items against. The contractor will invoice against one of two subCLIN’s, X003AA and X003BB. 66 ABG/CE will advise on which subCLIN to invoice against for payment.

1.5.1.1 Trade Service Catalog. The Contractor shall provide access to the Trade Service Catalogs used to support this requirement to the Material Control office and COR’s. The Trade Service Catalogs is a pricing mechanism only; the Contractor may purchase items found in the catalog through a variety of sources of supply in accordance with paragraph 1.4.5. Refer to Attachment 2, Ordering Instructions, for how prices are established.

1.5.1.1.1 Faulty Pricing. If the Contractor finds a discrepancy between the Trade Service Catalog price and the quoted price(s) from the Contractor’s sources of supply, the Contractor shall provide the Material Control Office with the documentation showing this discrepancy. Once this documentation is verified by the Government, the fixed price for the item shall be determined by utilizing the most advantageous price available, inclusive G&A and freight, from the Contractor’s sources of supply. Approval authority is Material Control for purchases less than $3K and the Contracting Officer for purchases greater than $3K.

1.5.1.2 GSA FSS / DLA. Prices are as already established by GSA FSS / DLA contracts. Refer to Attachment 2, Ordering Instructions, for application of freight.

1.5.2 The Contractor shall provide Freight on Board (FOB) Destination pricing for all non-recurring items. For specific definitions of delivery date categories and timeliness refer to Appendix A.

1.5.2.1 At no cost to the Government, the Government reserves the right to cancel acquisition of items (and to purchase items from other sources) if the Contractor cannot meet any of the following: RDD, ADD, and any adjustment to the delivery date thereafter, or if the contractor priced it too high.

1.5.3 Planning/Final Abstract. For ordering purposes, the Government (Material Control) will issue a Planning Abstract (requests for quote) for all non-recurring items. The Contractor shall annotate the Abstracts with the unit cost of the item, extended cost, freight charge (if required for premium freight), and date of delivery. The Abstract should be returned to the Material Control office so as not to impede the Government’s need as defined in 1.4.3 of this PWS. The Contractor shall annotate the time/date stamp of return of the Abstract to Material Control. If there is any change in the data submitted by the Contractor on the Abstract, the Contractor shall re-coordinate with the Material Control office prior to purchase. If approved for purchase, a final abstract will be issued to the Contractor.

1.5.4 Non-Recurring Items Less Than or Equal to $3,000.00. For any non-recurring item for which the total order price (including freight) is less than $3,000.00, the COCESS contractor shall solicit a minimum of two competitive quotes from different sources. If the difference between government/66 ABG/CE’s estimate, based on the material purchase abstract and the lowest vendor’s quote is less than or equal to 10% (maximum difference of $300), the COCESS contractor can purchase the item without separate specific approval. For these non-recurring items, Material Control personnel will input the Contractor information into CEMAS and will print a final abstract for the Government’s records; no final abstract will be produced for the Contractor. If the difference exceeds 10%. If the difference exceeds $300, the COCESS contractor must obtain Government approval via Final Abstract prior to purchase. While the Planning Abstract is in Material Control and prior to receiving the Final Abstract, the time requirement will not be counted against the Contractor.

1.5.5 Items Greater Than $3,000.00. For any non-recurring item for which the total order price (including freight) is greater than $3,000.00, the Contractor shall obtain competitive quotes from a minimum of three (3) different sources of supply. The Contractor shall annotate the Planning Abstract with the sources of supply and the competitive quotes. The competitive quotes shall be good for 30 days. Contracting Officer approval is required prior to purchase of the item. If approved for purchase, Material Control will input the Contractor information into CEMAS and issue a Final Abstract (purchase approval) to the Contractor approving the purchase of the item(s). While the Planning Abstract is in Material Control and prior to receiving the Final Abstract, the time requirement will not be counted against the Contractor.

1.5.5.1 If the Government should fail to return a final abstract of a Routine purchase and exceed the time frame of the contractor’s competitive quote, the contractor shall not be liable for the quoted price. If required, a new abstract will be issued.

1.5.5.2 There will be no single item purchased under this contract with a cost of greater than $25,000.00.

1.6 Delivery. Contractor shall have all items delivered to the COCESS facility except for hazardous “ready to use” items (i.e. aqua ammonia, etc.), which the Contractor shall have delivered to the project site. The Contractor shall ensure that the receipt for all “ready to use” items is signed for by Material Control personnel. The Government assumes no responsibility for the delivery, receipt, transportation, material handling, or storage of Contractor ordered item(s) until accepted by the Government.

1.6.1 Item Delivery Dates. For specific definitions of delivery date categories (i.e., routine, urgent, emergency) and timeliness (i.e., required delivery date [RDD], agreed delivery date [ADD]), refer to Appendix A.

1.6.1.1 The Contractor shall make every effort [to include using the Government’s recommended source(s)] to meet the customer’s RDD and/or ADD.

1.6.1.2 The Government reserves the right to cancel acquisition of items prior to the approval of a Final Abstract, at no cost to the Government, and to purchase items from other sources if the Contractor cannot meet the RDD, ADD, and any adjustment to the delivery date thereafter.

1.6.1.3 If the Government requires cancelation of an item after the Final Abstract has already been issued, the contractor will make every attempt to cancel the item. If the item cannot be cancelled, the Government will process the items back to the Contractor through the CEMAS transaction known as a Reverse Post.

1.6.1.3.1 The Government will issue the Contractor a Final Abstract with a CSL designated specifically for restocking items.

1.6.1.3.2 Once the Contractor receives the Final Abstract, the Contractor will issue a receipt noting the restocking fee in the amount charged to them by the vendor. Sufficient restocking fee documentation from the vendor shall be required. The contractor shall not charge a restocking fee in addition to the vendor’s fee. Return shipping fees that apply shall be paid for the Government.

1.6.1.3.3 The Contractor shall receive payment of applicable restocking and return shipping fees under CLIN X002, Supplies/Materials (Bench Stock) –or CLIN X003, Non-Recurring and their applicable subcategory, after a full refund, has been issued by the contractor.

1.6.1.3.4 The Contractor shall use any means necessary to remove materials from delivery vehicles. The contractor shall deliver materials to the Material Control Warehouse or other point designated by the Government at time of order.

1.6.1.3.5 The Contractor shall hold purchased items for Government work orders or purchase requests unless CE personnel request partial or full release of non-recurring items.

1.6.1.3.6 Emergency And Urgent Requests: When directed by the Contracting Officer or CE Government representative, the Contractor shall be required to immediately procure and pick up items available in the local area within a 50 mile radius of Hanscom AFB and deliver the item(s) to the COCESS. The Contracting Officer may authorize the use of local vendors for Non-Recurring Items on an as needed basis when the Contractor is required to immediately procure and pick up items within a 50 mile radius of Hanscom AFB. There will be no delivery costs to the Government for any items procured within the 50 mile radius.

1.6.1.3.7 STANDBY/EMERGENCY SUPPORT: The Contractor shall provide standby support during other than normal duty hours as described in Para.4.2. Standby personnel must be authorized to purchase, receive, and issue materials. Standby personnel must be able to be reached and respond to the work place no later than one two (2) hour after notification. The Contractor shall provide the COR a listing of standby personnel and an acceptable means (e.g., telephone) of how they can be contacted within 10 days of contract award. In the event of emergencies or contingencies, the store shall be available for operations 7 days per week, 24 hour per day, if necessary. Emergency requests shall be procured in accordance with this schedule:

1.6.2 Excusable Delays. Contractor deliveries will not be considered late if the cause of delay is beyond the reasonable control of the Contractor and is not due to Contractor fault or negligence (i.e., acts of God or the public enemy, acts of the Government in either its sovereign or contractual capacity, fires, floods, epidemics, quarantine restrictions, strikes, unusually severe weather and delays of common carriers).

1.7 Warranties. The Contractor shall provide the original warranty documents to the Government at time of sale and keep a copy on file. The Contractor shall facilitate in the process of any warranty claims.

1.8 Non-Obligation to Purchase. This contract and its requirements apply only to 66 CES and it does not obligate or require performance from, or for, any other organization within, or affiliated with, Hanscom AFB or the Air Force.

1.9 Backup System / Post-Post Procedures.

1.9.1 During system (Information Work Information Management System/Civil Engineer Material Control System IWIMS/CEMAS) down time, the Contractor shall provide a backup system (i.e. telephone and facsimile orders or email acceptance of orders) for acquiring/ordering items, as an alternate means of meeting the needs of authorized customers.

1.9.2 Post-post procedures shall be required when the computer systems are non-operational. The Contractor shall comply with Material Control post-post procedures to ensure continuous service and inventory accuracy in ordering and receiving materials. The COR will notify the Contractor of which post-post phase procedures. The Government will provide initial training of the post-post procedures to the Contractor.

1.10 Receipts. The Contractor shall provide the following items:

1.10.1 Sales Receipt. The Contractor shall utilize CEMAS-produced electronic receipts for store-stocked items (across-the-counter sales) to authorized customers. Contractor-generated electronic receipts shall be used for sales of non-recurring items. Contractor-generated electronic receipts must be clear and shall contain, at a minimum, the following information which is provided on the Planning and Final Abstract: date, work order number, Responsible Cost Center Code (RC/CC) and/or craft-code, Fund Cite Authority (FCA), part number, descriptive noun and manufacturer, unit of sale and quantity, unit price for each item, total price of all items listed (including freight and delivery fees), period of warranty, discounts, rebates, priority of items, date ordered, CEMAS Stock Listing Number (CSL#), and signature of Material Control personnel.

1.10.1.2. Premium Freight Sales Receipt: The contractor shall provide a separate Contractor-generated electronic receipt for all premium freight charges of non-recurring items. Contractor-generated electronic receipts must be clear and shall contain, at a minimum the following information: date, work order number, Responsible Cost Center Code (RC/CC) and/or craft-code, Fund Cite Authority (FCA), part number, descriptive noun and manufacturer, unit of sale and quantity, premium freight charge, date ordered, CEMAS Stock Listing Number (CSL#), and signature of Material Control personnel.

1.10.1.3 Sales made to individuals not authorized in accordance with this PWS may result in nonpayment to the Contractor.

1.10.1.4 Once the electronic receipt has been generated, Material Control personnel must approve it. If changes need to be made, they must be made on a separate receipt and approved by Material Control personnel. Separate electronic receipts shall be prepared for each work order number combination. The Contractor shall be responsible for completion of all electronic and/or physical receipts.

1.10.2 Freight Receipts. Copies of freight receipts shall be maintained by the Contractor and, upon request, be made available to the Contracting Officer Representative (COR) for review and inspection.

1.10.3 Receipts Distribution. The Contractor shall provide to the COR same day electronically- generated receipts for sales of all stocked items, non-recurring items and premium freight as well as any voided receipts.

1.10.3.1 Electronic receipts documenting returned items shall be clearly marked CREDIT. The electronic credit receipt shall include all mandatory information listed in paragraph 1.10.1 above and must be distinguishable in appearance from the original receipt.

1.10.3.2 Receipts that are mutilated, have portions blocked out, or are altered in any way will not be accepted. Shipping documents and packing slips will not be accepted in lieu of Contractor’s receipts.

1.10.3.3 The contractor shall bill at month-end. For end of month invoices, the Contractor shall invoice no later than 12:00 p.m. on the last business day of each month. The Contractor will be reimbursed for all non-recurring items under CLIN X003, SubCLIN’s X003AA and X003AB are used for funding purposes only, and 66 ABG/CE will advise on which subCLIN to invoice under

1.11 Invoicing.

1.11.1 Pre-Invoicing. The Contractor shall submit a summary invoice (electronic preferred) for all monthly acquisitions to the COR for review prior to invoicing for payment through Wide-Area Work Flow (WAWF/iRAPT).

1.11.2 Wide-Area Work Flow (WAWF). After final coordination by the COR of the pre-invoicing documentation, the Contractor shall submit their original monthly summary invoice for all acquisitions electronically to the Defense Finance Accounting Service (DFAS) utilizing WAWF/iRAPT.

1.12 Individual Delivery Order (IDO) Report. At the end of the fiscal year, an IDO report is generated by the Material Control office. The IDO contains all of the items that were ordered in one fiscal year but are not due in until after the start of the next fiscal year. IDO items shall be invoiced against the funds of the fiscal year in which the items were purchased; the Contractor shall submit separate invoices for each fiscal year’s requirements. See Appendix B for Historical Data regarding the IDO.

1.13 Contract Start-Up / Transition.

1.13.1. The Government shall be responsible for receiving and processing items ordered by the previous Contractor (i.e. outstanding order processing). The Government will be responsible for notifying the previous COCESS Contractor that items ordered during his/her tenure have been delivered to the Government.

1.13.2. The Contractor will be required to attend a “pre-contract” meeting to discuss the Performance Work Statement, base entry procedures, and receive briefings from Base Fire and Safety offices. The Contractor will also use this time to process appropriate paperwork to receive the required Common Access Card (CAC).

1.13.3. The Contractor shall provide, within 2 days of notice of award, to the Contracting Officer, a chronological sequence of events from time of award until the COCESS start date, i.e., setting up the COCESS, installing extra shelving, stocking shelves, hiring employees, etc.

1.14 Hazardous Materials Process.

1.14.1 Hazardous material includes all material hazardous to health, safety or the environment such as, but not limited to hazardous chemicals, hazardous substances, toxic chemicals and extremely hazardous substances, as defined by any of the following:

· 29 Code of Federal Regulation (CFR) 1910.1200

· 40 CFR Part 302, Table 302.4

· 40 CFR Part 355 with Appendices

40 CFR 372.65

49 CFR 172.101

· AFI32-7086, Hazardous Materials Management The contractor shall be responsible for knowing which materials are hazardous.

1.14.2. The contractor shall submit a list of all hazardous material, along with corresponding safety data sheet (SDS), for each item that shall be stocked by the contractor on the installation. The listing shall include product name, chemical type, and maximum stock level for each material. The list and SDSs shall be submitted to the base HAZMART through the Contracting Officer for approval at least ten (10) days prior to beginning work or bringing hazardous materials to the installation. Contractor shall complete an AF Form 3952. Approval shall include the authorization of each hazardous material by the base Hazardous Material Pharmacy (HMP) and the acceptance of maximum stock-level numbers for each material by the base Bio-Environmental Engineer.

1.14.3. A safety data sheet (SDS) shall accompany each item of hazardous material issued or delivered by the contractor. The contractor will validate all SDS received against their master SDS file for update and changes. A copy of the SDS will stay with the materials and be delivered to the issue points.

1.14.4. The Contractor shall handle and dispose of hazardous materials in support of this contract IAW AFJMAN 23-209, "Storage and Handling of Hazardous Materials", AFI 32-7086, AFMC Sup 1, "Hazardous Materials Management' and AFI 91-501, AFMC Sup 1, "AF Occupational Safety and Health Standard' and IAW FAR 52.223-3, "Hazardous Material Identification and Material Safety Data". The Contractor shall comply with federal, state and local requirements pertaining to properly using, labeling, storing, transporting and managing of hazardous material. The Contractor shall provide all appropriate hazardous material storage containers. The Government is not responsible for hazardous waste generated by the Contractor.

1.14.5. All contractor personnel shall be trained on the proper handling and storing of hazardous material, with documentation of training provided to the base CE Logistics section within two (2) weeks of beginning employment and renewed annually thereafter.

1.14.6. The contractor shall ensure the following activities are accomplished utilizing the approved hazardous material tracking system or other higher headquarters approved hazardous materials management system as appropriate.

1.14.7. Hazardous Material Requests/Authorizations: The contractor shall not issue any hazardous material items to any installation shop/organization that does not possess the proper authorization. The contractor shall validate that each shop’s/organization’s request for hazardous materials from COCESS is authorized by reviewing the shop’s current Authorized User List (AUL) maintained by the approved hazardous material tracking system.

1.14.7.1. Hazardous Material Receipt: The contractor shall utilize AFI 32-7086 ACC Supplement 1, Section 2.6.5.8, dated 15 August 1999 or the most current Air Force Instruction (AFI), Supplement or regulation.

1.15 Hazardous Waste: Hazardous waste includes, but is not limited to, material discarded or disposed of which exhibits characteristics of toxicity, reactivity, corrosiveness or flammability, or which is listed as hazardous waste by any of the following: 40 CFR Parts 260 to 279, HW regulations, Resource Conservation and Recovery Act (RCRA) Subtitle C, AFI 32-7042, "Waste Management”, AACI 32-7003, "Hazardous Waste Management” and Massachusetts code 310 CMR 30.000 regulating waste oils and universal wastes to include all pertinent supplements to the above regulations and instructions.

1.15.1 The Government's policy is to reduce the generation and thereby reduce the disposal of hazardous waste in keeping with federal waste minimization and pollution prevention goals. The contractor shall be responsible for the proper disposal of any hazardous or non-hazardous waste generated as a result of the contract. The contractor shall minimize the generation of hazardous waste whenever possible. The contractor shall provide the base environmental management function data associated with any hazardous waste disposal action that would be required, i.e., data needed for waste characterization, transportation, storage (See Section 1.10.2.4), etc. Additionally, the contractor shall request and receive approval from the Civil Engineer environmental coordinator or the base environmental management functions prior to beginning any process that will generate solid or hazardous waste. Manifests and Bills of Lading for hazardous waste generated by Government activities are to be signed by the Environmental Branch.

1.15.2. Spill Prevention And Response: The contractor shall ensure all employees are knowledgeable on spill prevention procedures and capable of following required spill plans. If a spill does occur, the contractor shall take immediate action to contain it and report the incident to the Fire Department by dialing 911 from any base phone. The contractor shall also immediately notify Civil Engineer Environmental section (CEIE) at 781-225- 6913 or 781-225-6146

1.15.2.1. The contractor shall clean up and contain, to the satisfaction of the Contracting Officer, any spills caused by contractor employees such that no petroleum product, toxic chemical or hazardous substance enters any creek, gutter or other appurtenance leading to natural drainage, storm drainage or sanitary sewer systems. This includes any chemicals or substances that cause soil staining or other potential for air, water or soil degradation as determined by the base Environmental Engineer.

1.15.2.2. The contractor shall anticipate that Governmental regulatory agencies, as appropriate, will hold the contractor responsible for cleanup and remedial action according to agency specification. The contractor shall be held responsible for cleanup and remedial actions for any spills that were caused by the contractor.

1.15.2.3. Spill cleanup using Government resources will be charged to the contractor at an amount determined by the Contracting Officer, based upon actual costs incurred.

1.15.2.4. The contractor shall not store hazardous waste on Hanscom AFB.

1.15.3. Ozone Depleting Substances (Ods): Government policy precludes the use of Class 1 ODS procurements. Class 1 ODS shall not be used in the design, manufacture, test, operation or maintenance of any system, subsystem, item, component or process.

1.15.4. Penalties And Fines: Any penalties or fines levied against the installation due to the contractor's failure to comply with applicable federal, state or local laws concerning occupational safety, health, environmental to include hazardous material, hazardous wastes, spills or ODS shall be the responsibility of the contractor and reported immediately to the Contracting Officer.

1.15.4.1. Inspections And Compliance: The contractor shall comply with all applicable federal, state and local laws, regulations, codes, etc. The contractor will be subject to random and unannounced inspections by other federal, state and local regulatory or compliance agencies such as, but not limited to Environmental Protection Agency, Occupational Safety and Health Administration, etc. The contractor shall make the facility available to base Contracting, Safety, Fire, Security and federal, state and local occupational safety, environmental and health agencies at all times.

1.16 Environmental Requirements. The Contractor shall comply, shall comply, with the most stringent environmental federal, state, and local laws and regulations; and Air Force policies, instructions, and plans. The federal Government is not exempt from compliance with environmental regulations. The Contractor shall maintain an awareness of changing environmental regulatory requirements to avoid environmental deficiencies for activities on HAFB. See Appendix D, Environmental Requirements for further information.

1.17 Mishap Reporting. In performing work under this contract on a Government installation, the contractor shall report any accidents involving Air Force property/equipment damage, or contractor personnel injuries occurring on the job or an accident resulting in death, injury, occupational disease, or adverse environmental impact to the contracting officer. All provisions in AFFARS Clause 5352.223- 9001, Health and Safety on Government Installations apply to this contract.

1.18 CONTINUATION OF CONTRACTOR SERVICES DURING CRISIS. Only limited service will continue in the event of a crisis. They will be approved on a case-by-case basis. The COR will inform the contractor which facilities are affected.

2 SERVICE SUMMARY (SS): The SS cites the key performance objectives (services) and the associated thresholds that must be attained, over which the Government shall exercise surveillance. The absence of any contract requirement from the SS shall not detract from its enforceability nor limit the rights or remedies of the Government under any other provision of the contract.

2.1. The Government shall monitor the contractor's performance by performing scheduled and unscheduled surveillance. The Government may increase or decrease its surveillance as performance dictates. The Contracting Officer or designated representative may schedule progress meetings as required

3 GOVERNMENT-FURNISHED PROPERTY (GFP) AND SERVICES.

3.1 Government-Furnished Facility. The Government will provide to the Contractor Building B1833, consisting of approximately 2,830 square feet. This building is for the use of stock, warehouse, and administrative office space

3.1.1 The Contractor’s On-Site Manager or designated representative shall be assigned as building custodian. The Contractor shall be responsible for safeguarding all Government property provided for Contractor use. At the close of each work period, Government facilities, equipment, and property shall be secured. The Contractor shall keep all work areas clean and safe. The Contractor shall allow the COR and other authorized Government representatives access to the facility at any time.

3.1.2 The Contractor (at Contractor’s expense) shall be permitted to renovate, paint, erect shelving and signage, or alter the interior of the facility, but only with prior approval of the Base Civil Engineer (BCE) or his designated representative.

3.1.3 The Government retains the right to make upgrades, repairs, or changes to the facility, including but not limited to, utility, mechanical, structural, alarm and communications systems.

3.2 Government-Furnished Equipment (GFE). The GFE shall not be used for any purpose other than fulfilling the requirements of this contract.

3.2.1 Government-Furnished Warehouse and Office Furnishings. For the entire contract duration (including any contract extension periods), the Contractor shall maintain, repair, and/or replace GFE at Contractor’s expense with items of similar construction, capacity, and style. Upon termination of the contract, all in-place GFE shall be returned to the Government in good condition and repair. All GFE replaced by the Contractor at Contractor expense shall belong to the Contractor. The Contractor shall remove all Contractor-furnished equipment upon termination of the contract. See Appendix C for list of Government-furnished warehouse and office furnishings.

3.2.2 An inventory of Government furnished equipment must be done no later than five (5) calendar days before the start of the contract period, and no later than ten (10) calendar days before completion of the contract period including any option periods. The contractor and a Government representative (identified by the Contracting Officer) shall conduct a joint inventory of all Government-furnished equipment and the contractor shall sign a receipt for all equipment provided by the Government. Items of equipment missing or not in working order shall be recorded and the Contracting Officer notified in writing. The contractor and the Government representative shall jointly determine the working order and condition of all equipment and document their findings on the inventory

3.2.3 Damage to Government Facilities and Property. The Contractor shall reimburse the Government if details of formal investigation of fire or other damage result in pecuniary liability assessed against the Contractor.

3.2.4 Government-Furnished Computers. The Government will provide two central processing units (CPUs), two monitors, one printer, computer hardware and software, and LAN connections. The Government will give the Contractor access to specific functions within the CEMAS system as approved by the 66 Civil Engineer Chief of Material Control. The Contractor shall be responsible for consumable supplies (paper, toner, etc.) for the Government-furnished printer.

3.2.4.1 The Contractor shall be responsible for furnishing any additional computer hardware, software, and support. However, prior to installation of such items, all Contractor-provided hardware and software must be approved by 66th Space Communications Squadron and 66th Civil Engineer Computer Operations.

3.2.5 Key Control. The Government will provide facility keys and locksets. The Contractor shall establish and implement methods of ensuring that all keys issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. Government keys issued to the Contractor shall not be duplicated unless approved by the Contracting Officer. The Contractor shall develop procedures covering key control that will be included in the contractor's quality control system. The Contractor shall immediately report the occurrences of lost or duplicated keys to the contracting officer or designated representative.

3.2.5.1 The CE locksmith will keep a master log of all keys.

3.3 Government-Furnished Services. The Government shall provide the following services unless otherwise noted:

3.3.1 Bulk trash removal: The contractor shall be allowed to use bulk trash containers for the purpose of disposing of store-generated trash. All hazardous materials shall be disposed of in accordance with federal, state and local laws, rules and regulations and base policy. The Government's contract refuse collector will provide bulk trash containers and service. The Government shall provide recycling containers.

3.3.2. Utilities: The Government shall provide basic utilities: gas, electricity, sewage disposal and water.

3.3.3 The contractor at his/her expense shall provide long distance telephone, Internet/Web service, and fax services.

3.3.4. The contractor shall perform general cleanliness to the interior and exterior of the facility, unless otherwise directed by the Contracting Officer. These areas shall be clean, free of trash, debris and other obstacles that present an aesthetic problem, create a safety or health hazard

3.3.5. The contractor shall allow inspection by Base Security Forces, Safety and Fire Department, CE, COR and other federal and state regulatory agencies.

3.3.6. Snow and Ice Removal: The contractor shall keep all exterior entrances/ exits, and walkways free of snow and ice.

3.3.7 Custodial Services. The Contractor shall perform all custodial services for the Government- furnished facility.

3.4 Emergency Services.

3.4. 1 Fire/Police Response Services. The Government will provide fire-fighting and police response to the Contractor. The emergency number is 911.

3.4.2 Medical Response Services. The Government will provide initial medical treatment for life- threatening emergencies. It shall be the responsibility of the Contractor or Contractor employee to seek continued medical treatment if needed. The emergency phone number is 911.

4. GENERAL INFORMATION

4.1 Quality Assurance. The Government will monitor the Contractor’s performance by performing scheduled and unscheduled surveillance. The Government will increase or decrease its surveillance as performance dictates. The Government will also monitor and investigate customer complaints for the purpose of ensuring whether or not the Contractor is meeting contractual requirements. The Contracting Officer or his/her designated representative may schedule progress meetings as required.

4.2 Normal Business Hours. The Contractor shall be available to process Government orders during normal duty hours of 7:00 a.m. through 4:00p.m. local time, Monday through Friday, excluding federal holidays.

4.2.2 The Contractor shall ensure that work requirements are supported under this PWS for normal and emergency requirements.

4.2.2.1 Holidays: The contractor is not required to provide services on the following Federal Holidays: New Year’s Day 1 January Martin Luther King Day 3rd Monday in January Presidents Day 3rd Monday in February Memorial Day last Monday in May Independence Day 4 July Labor Day 1st Monday in September Columbus Day 2nd Monday in October Veterans Day 11 November Thanksgiving Day 4th Thursday in November Christmas Day 25 December If these holidays fall on Saturday, the preceding Friday will be observed. If these holidays fall on Sunday, the following Monday will be observed. If a holiday falls on a regular workday, the services shall be rescheduled in the same week to the day either preceding or following the holiday.

4.2.3 The Contracting Officer (CO) is the only person under unforeseen natural emergencies i.e., earthquake, tsunami, with the authority to direct the contractor for standby/emergency support. The Contracting Officer, Base Civil Engineer (BCE) or their designated representative is the only personnel authorized to notify the contractor of the need for standby/emergency support related to a work order. See Appendix B for historical information pertaining to standby/emergency support.

4.3 Contractor Responsibilities.

4.3.1 Contractor Final Inventory. Upon expiration or termination of this contract, the Government will purchase remaining bench stock items and reserves the right (but is not obligated) to purchase from the Contractor any or all other material remaining in the COCESS stock.

4.3.2 Quality Control. The Contractor shall provide a Quality Control Plan to the Contracting Officer for acceptance no later than ten (10) calendar days after contract start date. Any modifications to the Quality Control Plan must be submitted to the Contracting Officer for acceptance. The plan shall address how the Contractor will ensure all requirements of the PWS are to be met. The plan must contain, at a minimum, the items listed below:

4.3.2.1 A description of the Contractor’s inspection system which should cover, at a minimum, all requirements listed in the Performance Summary. Description shall include specifics as to the areas to be inspected on a scheduled and unscheduled basis, frequency of inspections, and the title and organizational placement of the inspectors.

4.3.2.2 A description of the methods to be used for identifying and preventing defects in the quality of service performed and/or products provided.

4.3.2.3 A description of records utilized to document inspections and corrective actions taken.

4.3.2.4. A description of control procedures for any Government-furnished keys/locksets.

4.3.3 Inspection Records. The Contractor’s inspection records shall be kept throughout the contract performance period and for the period after contract completion until final settlement of any claims under this contract. Upon request, the Contractor shall immediately make these records available to the Government for review/inspection.

4.3.4 Customer Survey System. The Contractor shall maintain a customer service survey system for both stocked and non-recurring items. The Contractor shall also maintain a system to accept, acknowledge, and forward customer complaints to appropriate parties and provide a tracking system to ensure resolution of complaints.

4.3.5 Personnel.

4.3.5.1 On-Site Manager. The Contractor shall provide an on-site manager who shall be responsible for the performance of work. The name of this person and an alternate, who shall act for the Contractor when the manager is absent, shall be designated in writing to the Contracting Officer within 10 days of notice of contract award. The on-site manager or alternate shall have full authority to act for the Contractor on all contract matters relating to the daily operation of the COCESS. During normal hours, the on-site manager or alternate shall be available within 30 minutes to meet on the installation with Government personnel to discuss problem areas.

4.3.5.2 Contractor personnel shall present a neat appearance and be easily recognizable. This may be accomplished by wearing distinctive clothing bearing the name of the company or by wearing appropriate badges that contain the company name and employee name.

4.3.5.3 Contractor personnel shall comply, with current federal, state, local, Department of Defense (DoD), and Air Force regulations, plans, and policies including all applicable parts of the Air Force Occupational Safety and Health Standard (AFOSH) and United States Department of Labor Occupational Safety and Health Administration (OSHA).

4.3.5.4 The Contractor shall not employ any person who is an employee of the United States Government if the employment of that person would create a conflict of interest, nor shall the Contractor employ any person who is an employee of the Department of the Air Force, either military or civilian, unless such person seeks and receives approval in accordance with (IAW) DoD 5500.7-R, "Joint Ethics Regulation (JER)", "Standards of Conduct," Dated August1993.

Attachment 1

4.3.5.5 The Contractor shall maintain set store operations at all times. At no time shall the COCESS store be unmanned and orders unable to be processed.

4.3.5.5 Security Manager. Upon contract award, the Contractor shall designate, in writing to the Contracting Officer, a Security Manager who shall be the Contractor’s point of contact for all security matters. Within five (5) working days of contract award, the Contractor’s Security Manager shall contact the 66th CES Unit Security Manager (in the CES compound located at 120 Grenier St) for assistance in accomplishing Contractor personnel security requirements.

4.4 Security. At all times on Hanscom AFB premises, Contractor employees shall comply with Hanscom AFB security requirements imposed by the Installation Commander. Contractor shall obtain all necessary passes, decals, badges, or other items required for access to perform contract services at Hanscom AFB. The Contractor shall be responsible for accountability of all such media issued to Contractor personnel and these media shall be surrendered to the 66th Security Forces Squadron (66 SFS) Pass and Registration Section upon completion or termination of the contract or upon termination of an individual’s employment with the Contractor. The Contractor shall comply with all HAFB policies regarding entry to the installation, rules of the road, contingency operations compliance, and photography prohibitions. Contractor employees are authorized entry to the installation only for the purpose of work under this contract, and are not authorized in other facilities or areas without prior Government authorization. Due to safety/security requirements, Contractor personnel shall be required to fluently speak, understand, read, and write English.

4.4.1 Main Base Access. Current security access restrictions at the Hartwell Gate (Main Base entry gate) require all Contractor vehicles (which are the size of a standard bread delivery truck or larger) to enter only through the Vandenberg Gate (located at off Route 2A). There is a vehicle check pull-off area at that gate and the Contractor may be required to submit to a vehicle search prior to gaining entry to the base. Contractor should plan and allow for delays as a result of in-place security procedures.

4.4.2 Base Access Letter. To request base access, the Contractor shall send a letter to the Contracting Officer. The letter must be on company stationery and shall include: Contractor’s company address and telephone number, the contract number, names of the Contractor Program (On-site) Manager and Contractor Security Manager, and their alternates, requiring access to Hanscom AFB, and duty hours. After approval, this letter will be maintained on file with Security Forces at the Visitor’s Control Center, Building 1725. Contractor shall provide this letter at the pre-performance conference and submit updated letters as changes occur. Entry requirements are subject to change, without notice, due to installation and world situations.

4.4.3 Contractor Personnel. Upon employment, and after the Contractor’s base access letter is on file with the Security Forces, all Contractor employees shall apply for vehicle passes and individual identification badges at the Hanscom AFB 66 SFS, Visitor's Control Center, Building 1617.