Att 7 Questions-Answers.docx

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Lenel Maintenance Package
Solicitation number
FA282325Q0033
Issued by

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Written by GovTribe AI ·

The document is a Questions and Answers (Q&A) file for Solicitation FA282325Q0033, a Lenel Maintenance Package issued by the Department of the Air Force Materiel Command Test Center. The Q&A provides critical details about the service contract, specifically addressing maintenance and replacement responsibilities for access control system components.

Key highlights include the contractor's obligations to: 1) run system-wide diagnostic reports to identify nuisance alarms and faulty equipment, 2) perform repairs at no additional cost, 3) supply all replacement hardware as part of the Lenel Service and Maintenance Package, and 4) provide replacement parts without government-supplied inventory. The government will provide specific installation component details (such as card readers, access control panels, servers, workstations, keypads, panic buttons, and badge printing stations) after award, and will disclose the Lenel Dongle ID(s) post-contract award.

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Other files

File Type Posted
Solicitation Amendment FA282325Q00330001 SF 30.pdf PDF
Solicitation Amendment - FA282325Q00330001.pdf PDF
Att 6 ACS.pdf PDF
SSJ Redacted Print.pdf PDF
Att 5 Addendum to FAR 52 212-2.pdf PDF
Attch 2 Wage Determination 04.07.2025.pdf PDF
Attch 3 Cover_Sheet.pdf PDF
Solicitation - FA282325Q0033.pdf PDF
Attch 1 SOW.pdf PDF
Att 4 Addendum to FAR 52 212-1 and FAR 52 212-3.pdf PDF

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Questions & Answers

1Q. Would you be able to provide the Lenel Dongle ID(s) currently in use at the site?

1A. Will be provided after award.

2Q. Could you please confirm the total number of installed components, including card readers, access control panels, servers, workstations, keypads, panic buttons and badge printing stations?

2A. Please review the added attachment 6 that is incorporated in Amendment.

3Q. Regarding 1.2 of the SOW- “Run system-wide diagnostic reports in order to identify nuisance alarms and/or faulty equipment and, if needed, perform repairs at no additional cost.” Is the government paying for hardware?

3A. The contractor is responsible for replacement hardware, at no additional cost. Pricing needs to include replacement as part of the Lenel Service and Maintenance Package.

4Q. Does the government have spare parts to utilize when needed?

4A. All parts are supplied by the contractor as part of the Lenel Service and Maintenance Package. The government is not providing parts.

File details come from the government source that posted it. Updated .