SITE_VISIT_QUESTIONS_AND_ANSWERS__Oct_2015.pdf

FULL FOOD SERVICE

SOLICITATION FA2550-15-R-2000

QUESTIONS AND ANSWERS

2 October 2015

1. Would the Government consider adjusting the proposal due date to compensate for the delay in transit time caused by the Columbus Day holiday falling the day before the 13

October due date?

ANSWER: No, the due date of 13 October 2015 at 10:00 am MST is sufficient time for receipt of proposals.

2. What is the price of the current contract, per year and total?

ANSWER: The price of the current contract is $9.887M. The yearly price is the following:

Base Period: $1.900M

Option One: $1.900M

Option Two: $1.900M

Option Three: $2.014M

Option Four: $2.160M

3. Is this a follow-on requirement? If so, could you please provide the incumbent contract number for this opportunity?

ANSWER: This is a follow-on requirement for the full food service. The incumbent contract number for this opportunity is FA2550-11-C-1000.

4. Can a copy of the site visit attendee sign in sheet be provided?

ANSWER: ( See Attachment 1): Site Visit Sign-In Sheet.

5. Paragraph 1.6 on page 78 of 92 states that in accordance with FAR 52-219- 9 any offeror responding to this solicitation must provide a subcontracting plan if subcontractors will be used in fulfillment of this contract. FAR 52-219-9 (a) states that this clause does not apply to small business concerns. Could we get clarification in this issue?

ANSWER: In accordance with FAR 52.219-9 (a), This clause does not apply to small business concerns.

6. In the Addendum to FAR 52.212-1, paragraph 1.7 it states that an increase of wage determination or CBA will not be adjusted during the base year of the contract. The base year of the contract begins on 15 March 2016, which will also be the effective date of the new wages and benefits per the CBA provided with the solicitation. Will the

Government allow the successful offeror to adjust their pricing to be in accordance with the new wages and benefits that will be effective 15 March 2016?

ANSWER: The current CBA wages will remain in effect until expiration date of 31 August

2016. The successful offeror will inherit the existing wages for the base period from 15

March 2016 through 30 September 2016. Between March 2016 and August 2016, the successful offeror can negotiate with the Union for a new CBA.

7. Can you please clarify if all current contractor personnel are covered under the Collective Bargaining Agreement provided within the solicitation documents.

ANSWER: The current food service contractor personnel are covered under the Collective Bargaining Agreement (CBA).

8. Can you please clarify if the Collective Bargaining Agreement is mandated by the client.

ANSWER: The Collective Bargaining Agreement (CBA) is not mandated by the client

(customer), but is an agreement between an employer and a union representing a number of a firm’s employees.

9. Can you confirm the inspection criteria for the Air Force at the Dining Facility includes all criteria defined in the Food Service Evaluation Record AF Form 1038

ANSWER: The AF Form 1038, Food Service Evaluation Record, is used to rate food service operations by the Air Force. This form is not used by the COR on his or her inspections.

The Military Public Health Office inspects base food facilities to verify compliance with the

Food Code and documents inspections using the AF Form 977, Food Facility Evaluation.

The COR conducts quality assurance inspections ensuring the contractors compliance with the performance work statement requirements. A Services Summary (SS) will be included in the PWS. This document will summarize the performance objectives and performance thresholds required by the Government in the Contractor’s performance.

The Government has the authority to conduct facility safety inspections in Government facilities occupied by the contractor.

10. Can you clarify the pass/fail threshold of these evaluation criteria and if any financial penalties would be imposed on the contractor in the instance of a failed inspection.

ANSWER: Section 2 of the PWS: Services Summary clearly lays out the threshold of performance for those items. Any penalties imposed for discrepancies would be based on the critical nature of the item and the any resulting fallout from the discrepancies. I.E. Did a floor not get mopped after a meal or did 50 people get a foodborne illness.

11. Can you confirm the security officer position referenced in the solicitation documents is a client provided position, and not a position to be staffed by the contractor.

ANSWER: The contractor shall appoint a security representative in writing to 50 Force Support Squadron Security Manager. Training will be provided by the 50 FSS Security Manager and 50 Security Forces. The contractor shall arrange all needed security support for this Performance Work Statement (PWS). Security representative responsibilities include but are not limited to:

Prior to scheduling a new employee for a shift the contractor shall submit an AF Form 2583, Request for Personnel Security Action, to the COR for processing with the 50 FSS Security

Manager. The new contractor shall not be scheduled for work until a favorable local area check is received from the 50 SFS.

Maintain internal security operating instructions and monitor the proper handling of restricted area badges among employees.

12. The solicitation documents make reference to the provision of a Contract Manager and a Project Manager. Can you please confirm the intent of the client is to have a single point of contact from the contractor with which the client can coordinate / communicate and that two separate full time positions are not mandated.

QUESTIONS AND ANSWERS

2 October 2015

ANSWER: We cannot direct the contractor on how to meet the requirements below. The contractor shall provide a contract manager, also identified as a project manager, who shall be responsible for the performance of the work, IAW AFI 34-239 and AFMAN 34-240. The name of this person and designated alternate(s), who shall have the authority to bind the contractor, shall be designated in writing to the Contracting Officer not later than 10 calendar days prior to contract start date and upon changes. The contract manager, or designated individual(s), shall be available on site during all hours of operation and within one (1) hour of verbal notification after normal hours of operation. A shift supervisor shall be appointed by the contract manager and shall be available at all times on site in the absence of the contract manager or designated alternate(s). The contract manager, alternate, and employees must be able to read, write, speak, and understand English.

13. Can you please confirm that patrons to the DFAC are not SIK nor are provided with allowances but rather pay cash for all purchases.

ANSWER: The primary customers at this dining facility are Essential Station Messing (ESM) recipients. These are military personnel who are allotted rations in Government dining facilities at the expense of the Government, in accordance with (IAW) Air Force Instruction (AFI) 34-239, Food Service Management Program. Secondary customers, who pay cash, are granted permission to dine in the facility IAW AFI 34-239, these include remaining enlisted personnel, officers, civilians and contractors for some meals.

14. Can you please provide current base menu price structure for breakfast, lunch, dinner and midnight snacks.

ANSWER: At automated dining facilities, the recipe cost and selling price is calculated for individual portions of each menu item. Each price is based on current food costs. The automated pricing system adds an additional 20% to the basic cost per portion of all items.

This addition is intended to cover condiments etc. that are not recipe ingredients and food preparation losses from spillage, burning, discarded, etc. Do not charge for condiments, gravy, or sandwich toppings.

Prices are set at AF level. Our facility works on an A la carte price structure.

15. Is the management company preparing food from recipes developed by the Air Force and not implementing its own program?

ANSWER: In accordance with the Performance Work Statement, Section 1.1.3 Food

Preparation, the contractor shall use the Air Force World Wide CAFÉ menu.

16. Can you please provide an overview of the 21 day menu utilized at the DFAC.

ANSWER: The menu is based on a cyclic core menu plan developed by the AF to be use in all USAF APF dining facilities. Each day is assigned a number by AF. Menus 1-21 rotate every three weeks. This includes breakfast, lunch, short order, dinner, salad, dessert, and midnight meals. The core 21 day (CAFE) menu is the minimum requirement and operations are encouraged to enhance based on customer demands. Always keep financial tolerance in mind; however, NOT ALL items available on vendor catalogs are

AUTHORIZED. At Schriever AFB, we do not offer the full midnight meal menu. We have soup, salad and sandwich selections mainly in addition to grab-n-go items.

Menu sample:

17. Can you please confirm that contract services are limited to the DFAC only and in the instance that services are required outside the DFAC, for instance field services, these services will be conducted at an additional cost to the client.

ANSWER: The contractor shall provide service during base exercises, emergencies, natural disasters and other contingency operations. Any service provided outside the normal meals served will be billed under the contingency CLIN of the contract.

18. Can you please confirm that the client is financially responsible for all maintenance activities and the contractor is only required to coordinate with an equipment maintenance vendor to carry out all required and approved maintenance and repair activities.

ANSWER: Yes, the client (government) is financially responsible for all maintenance activities. However, the contractor shall furnish a written cost estimate to the COR, for approval, on any equipment repairs exceeding $500.00, to include material and labor costs.

Equipment repairs not exceeding $500.00, do not require prior approval, but should be listed on equipment maintenance logs. The contractor shall be reimbursed for actual invoice cost for all major maintenance parts and labor used plus any related special handling costs.

QUESTIONS AND ANSWERS

2 October 2015

19. Can you please provide the name of the current company providing equipment maintenance services at the DFAC.

ANSWER: This would be considered a subcontractor to our current contractor and proprietary.

20. During the site visit, we did not see display chiller equipment for the storage and display of salads and sandwiches as mentioned in the solicitation documents for midnight snack services. Can you please therefore clarify if we are required to operate a full salad bar and deli sandwich station for the midnight snack meal period or if such display chiller facilities are available.

ANSWER: The sandwich line is open for made to order, an abbreviated salad bar (about ½ normal size) is available as well as hot soup. There are two display chillers located in the serving area near the ice cream machine these are for any grab-n-go items such as, grab-n-go house salads and fresh fruit. The only grab-n-go sandwiches are carry overs from the previous meal.

21. PWS paragraph 1.1.3 the Air Force World Wide Café Menu. Can a copy of this menu be provided, or can a link to this menu be provided in order to understand the detail required in food preparation?

ANSWER: (See Attachment 2a & 2b): (21 day recipes (2 May 2014).cgi and 21-Day

Production Logs (current as of 27 May 2015).xlsx)

QUESTIONS AND ANSWERS

2 October 2015

22. PWS paragraph 1.1.3.1, states the contractor shall provide monthly specialty meals as specified by the COR annual marketing plan. Can a copy of the marketing plan be provided so we have an understanding of the specialty meals required and the detail required in food preparation for those meals?

ANSWER: They are based on recipes included in the 21 day menu. These have been some of our recent specialty meals; Italian Day, Texas BBQ, Octoberfest, St Patrick’s Day, Taste of New Orleans, etc.

Sample menu Cinco De Mayo:

Chicken Tortilla Soup

Chicken Enchilada Casserole

Mexican Pork Chop

Santa Fe Baked Fish

Spanish Rice

Fried Potatoes

Refried Beans

Mexican Corn

Vegetable Blend

Sample Holiday Meal:

Shrimp Cocktail

Chicken & Rice Soup

Roast Turkey

Baked Ham

Prime Rib

Giblet Dressing

Glazed Sweet Potatoes

Mashed Potatoes

Peas W/ Mushrooms

Steamed Corn

French Green Beans

Turkey Gravy

Cobbler Bar

Asst Desserts

Specialty Meal – Leaders Serving Troops: Thanksgiving

December

Specialty Meal – Leaders Serving Troops: Holiday

23. PWS paragraphs 1.1.3.2 and 1.1.3.3 states marking/presentation will be provided in a professional manner IAW Preface to the CAFÉ Menu. Can we get a copy or access of

QUESTIONS AND ANSWERS

the CAFÉ menu so we have an understanding of the specifics of this requirement?

ANSWER: To maximize appeal, products need to be packaged and presented in an appealing way. For example, fruits and vegetables need to be fresh, ripe and attractive.

Entrées and sides can be garnished using fresh fruits and vegetables.

24. PWS paragraph 1.1.3.3 provides limited detail on the requirements for the midnight meal. Since this meal is carry out only and, so the contractor can properly staff this meal period, can we get an example menu for the midnight meals so we have a complete understanding of the requirements?

ANSWER: The sandwich line is open for made to order, an abbreviated salad bar (about ½ normal size) is available as well as hot soup. There are two display chillers located in the serving area near the ice cream machine on these are for any grab-n-go items such as, grab-n-go house salads and fresh fruit. The only grab-n-go sandwiches are carry overs from the previous meal. We do not serve the full midnight meal you may see at other bases.

25. PWS paragraph 1.1.4. Service of Food, states the contractor is responsible for line serving standards IAW the Air Force Services Agency Gold Eagle Standards. We have not been able to access this standard. Can we be provided this standard, or a means to access it, so we have a complete understanding of the scope of work required?

ANSWER: (See Attachment 3): Line Attendant Procedure

26. PWS paragraph 1.1.4. Service of Food, describes the contractor preparing Grab and

Go and ground support meals IAW USAF Worldwide Menu. In other areas of this

PWS there is discussion of a CAFÉ Menu. Can we get clarification on this and also, can we get copies of or access to the requirements for Grab and Go and ground support meals IAW the applicable menu?

ANSWER: (See Attachment 4): Preface to the United States Air Force Worldwide Menu

27. PWS paragraph 1.1.4 states the contractor shall provide commercial carryout

QUESTIONS AND ANSWERS

2 October 2015 containers with Air Force Food Service Logo for ground support meals. Does the government have a source for these boxes along with the price?

ANSWER: Yes, price may vary.

28. PWS 1.1.4… Approximately how many box meals will the contractor be required to prepare annually?

ANSWER: 4.1.2. Ground support meals average approximately 750 per year.

29. PWS1.1.4 Would the government define which patrons are authorized to receive carry out services?

ANSWER: Any patron authorized to use the dining facility is authorized to receive carry out services.

30. PWS paragraph 1.1.5 states the contractor shall be responsible for table and seating arrangements for special functions/meals, and then returning the tables and seating to the approved dining room arrangement. Can we get more clarification in this statement? Is this to mean the contractor is only responsible for the moving of tables and chairs for special event, or is it also to mean the contractor will move tables and chairs for events but also set tables? If the latter is the case could we get more details as to the specifics of how the contractor would be required to set tables?

ANSWER: Normally it is just moving tables and chairs. There are occasions (Very high level DV’s) when it is requested that water pitchers and glasses be pre-set.

31. PWS paragraph 1.1.5 states the contractor shall maintain the POW/MIA table to include: fresh lemon wedge and salt and clean serviceable place setting and table cloth.

Are the table cloths provided by the Government or the contractor? If it is the contractor, what is the estimated number used per month or year?

ANSWER: The government owns the table cloths.

a. Are table cloths used on any of the other tables? If so, what is the size and number of tables? Are table cloths used at any other time during the year?

ANSWER: No

32. PWS paragraph 1.1.6 describes CAFÉ instruction and manuals. Current food services regulations still describe CFS instructions and manuals. Can we receive copies of or access to the new CAFÉ instructions and manuals?

ANSWER: (See Attachment 5): CAFE

33. PWS paragraph 1.1.6.1 states the contractor shall follow the Food Manager’s Checklist and guidance from the CAFE Food Manager’s Guide. We have been unable to locate either the checklist or the guide. To completely understand the contractor requirements, can we get copies or access to the Food Manager’s Checklist and CAFE

Food Manager’s Guide?

ANSWER: (See Attachment 6): Food Management’s Checklist

34. PWS paragraph 1.2 states purchasing of change will be accomplished through a financial institution, determined by the Accounting and Finance Office (AFO). What is the location that can be used for purchasing change?

ANSWER: The financial institution utilized is ENT Federal Credit Union located at 101

Falcon Pkwy, Schriever Air Force Base, CO 80912

35. PWS paragraph 1.4 seems to have a conflict. The paragraph states direct scheduled, maintenance and repair work can be called into 50 CES customer service. But then it states the contractor shall coordinate all work requests through COR. Can we get clarification in this area?

ANSWER: Any facility/real property direct scheduled, maintenance and repair work can be called in to CE. “Direct Scheduled” is a category of work used by Civil Engineering.

QUESTIONS AND ANSWERS

2 October 2015

Simple things such as room temperature adjustments, burned out lights, etc. If a work order

AF 332 needs to be submitted then the COR must do it. This is when a project must be planned, i.e. a new walk in, new clipper, etc.

36. PWS paragraph 1.4.3 states the contractor shall steam clean the dining room carpeting and chair upholstery to remove all visible stains, as required. Can we get clarification on what is meant by “as required”?

ANSWER: When it appears dirty and before any major inspection such as the Hennessy award.

37. PWS paragraph 1.4.4 states the contractor shall clean both sides of interior windows and the inside of exterior windows and doors so that no visible smudges or streaks remain on glass. Who cleans the exterior windows?

ANSWER: The exterior windows are the responsibility of the government.

a. How many windows are there in the facility and what are their sizes?

ANSWER: (See Attachment 7): Window Measurements

38. PWS paragraph 1.4.7 states the contractor shall, within 24 hours, replace all burned out light bulbs and fluorescent tubes, that are lower than 10 feet, inside the dining and serving area, kitchen, back dock, and dining facility basement area, with contractor-supplied bulbs and tubes. What is the number of bulbs in the facility and their type?

ANSWER:

a. Are the light bulbs considered a reimbursable part?

ANSWER: The light bulbs are not considered a reimbursable part. The contractor shall, within 24 hours, replace all burned out light bulbs and fluorescent tubes, that are lower than 10 feet, inside the dining and serving area, kitchen, back dock, and dining

QUESTIONS AND ANSWERS

facility basement area, with contractor-supplied bulbs and tubes.

39. PWS 1.5.4…Will the government provide information on which environmentally preferable products the contractor is required to procure to comply with the requirements of this order, within the scope of its operations?

ANSWER: Upon request, the Government will provide information on which environmentally preferable products, ultimately, it is the responsibility of the contractor to procure to comply with the requirements of this executive order. The contractor shall participate in the Government program “Greening of the Government" with purchases of products with recycled contents, where applicable, in accordance with Executive Order EO-

13101, Compliance Assurance and Pollution Prevention.

40. PWS paragraph 1.5.5 states the contractor shall provide services to support recyclable grease collection. This service shall include, but is not limited to, collecting the grease, staging the recyclable grease in appropriate containers, and supporting the ultimate removal of the grease by the contractor. Who provides the appropriate container for grease collection and who provides for the ultimate removal of those full stored containers?

ANSWER: The contractor shall contact 50 CES/CEIE for assistance, and turn-in procedures.

The container for the grease collection is provided by the government.

41. PWS paragraph 1.7.2. requires the contractor to submit an equipment maintenance plan IAW CDRL 001. When is this plan due to the Government? CDRL 001 says the

Government has 15 days to review and accept the plan but does not identify when the plan is due to the Government.

ANSWER: Within 30 days of start of contract.

42. PWS paragraph 1.7.3 states the contractor shall submit written requests for replacement of government furnished equipment to the COR for processing. Such requests shall specify the reason for the replacement request. The CO reserves the right

QUESTIONS AND ANSWERS

2 October 2015 to require replacement of lost/damaged equipment or request equitable adjustment to the total contract price. Who makes the determination on damaged equipment in regards to liability?

ANSWER: The Government

43. During the site visit the COR briefed that the government is responsible for the repair of equipment. PWS paragraph 1.7.4 states “the contractor shall provide repair of equipment to include, repair of all Government Furnished Equipment and replacement of component parts, IAW manufacturer’s specifications.” Can we get clarification of this issue?

ANSWER: The contractor arranges for and facilitates the repair. The cost is reimbursable under the contract.

44. PWS paragraph 1.7.4 states the contractor shall provide repair of equipment to include repair of all Government Furnished Equipment and replacement of component parts, IAW manufacturer’s specifications. There is not a CLIN for parts reimbursement for repair of equipment; will a CLIN be added to cover this requirement?

ANSWER: It is all under the Maintenance CLIN.

a. Is there a history on the repair of equipment that can be supplied?

ANSWER: Yes, this will be provided during the phase-in period.

45. PWS paragraph 1.7.4.3 states the contractor shall relocate equipment no longer used to the receiving area, unless otherwise directed by the COR. How far away is the receiving area?

ANSWER: The back dock

a. Is there material handling equipment available to the contractor to move large equipment?

QUESTIONS AND ANSWERS

ANSWER: There is a pallet jack. Anything else would need to be arranged.

46. PWS paragraph 1.7.4.6 states within two (2) hours of identifying a problem with the equipment, the contractor shall notify the COR. Will the COR be available 24/7 to be contacted?

ANSWER: Yes, the contractor will have the COR after hours numbers.

47. PWS 1.8.4.3… Does the Government provide a vehicle for transportation of box meals and escorting of vendors?

ANSWER: No, The contractor shall provide logistical food support and thus respond to base exercises and mobility requirements at Schriever AFB, Base X training site, or locations specified by the Wing or MSG Commander. At these designated sites, the contractor will be responsible for manning the processing line for meal orders, transporting ground support meals or other food items to training site, providing manpower and appropriate accounting forms, a change fund, and strict accountability throughout the duration of these scenarios.

48. PWS paragraph 1.8.4.2 states the contractor shall provide ground support meals, beverages (i.e. coffee, water, hot chocolate, etc.) and supplies (i.e. cups, stir sticks, cambros, coffeepots, sugar, cream, etc.) during Base exercises, emergencies, natural disasters and other contingency operations. Are the coffeepots and cambros government provided or contractor provided?

ANSWER: Coffeepots and cambros are government provided. Beverages (i.e. coffee, water, hot chocolate, etc.) and supplies (i.e. cups, stir sticks, cambros, coffeepots, sugar, cream, etc.)

are contractor provided.

a. If they are contractor provided, what is the number needed?

ANSWER: N/A

b. What is the average number of cups and other supplies used?

ANSWER: The number of personnel supported may vary from event to event. An average of 200.

49. PWS paragraph 1.8.4.3 states the contractor shall provide logistical food support and thus respond to base exercises and mobility requirements at Schriever AFB, Base X training site, or locations specified by the Wing or MSG Commander. At these designated sites, the contractor will be responsible for manning the processing line for meal orders, transporting ground support meals or other food items to training site, providing manpower and appropriate accounting forms, a change fund, and strict accountability throughout the duration of these scenarios. How many training sites are used?

ANSWER: The contractor shall provide logistical food support and thus respond to base exercises and mobility requirements at Schriever AFB, Base X training site, or locations specified by the Wing or MSG Commander. At these designated sites, the contractor will be responsible for manning the processing line for meal orders, transporting ground support

a. What is the distance from dining facility to training sites?

ANSWER: The distance varies based on operational requirements from 1 to 4 miles.

b. What type of vehicle is required for this function?

ANSWER: The government cannot tell the contractor specifically what type of vehicle must be used. It is the contractor’s responsibility to determine the type of vehicle required based upon the specified requirements for support.

c. How many of these training events happen per year?

ANSWER: The number of operations varies, but can be reasonably predicted from history at approximately 4-8 per year.

d. How many personnel are typically supported at these events?

ANSWER: The number of personnel supported may vary from event to event from

25-100

50. PWS paragraph 1.8.4.4 states the contractor shall provide sufficient personnel to support monthly Air Force Reserve weekends. How many weekends a month are

QUESTIONS AND ANSWERS

reserve weekends?

ANSWER: One

a. How many extra customers are there on reserve weekends?

ANSWER: The exact number may vary based on operational requirements, however, the average daily number of customers on reserve weekends is between

500-700.

51. PWS paragraph 1.8.5.1 states the contractor shall utilize current/existing contingency instructions provided by 50 FSS. Can we get a copy of this contingency instruction to understand the contractor’s requirements?

ANSWER: This information is For Official Use Only. The specific process will be explained in detail upon award of the contract.

52. PWS 1.11… What is the process for Visitor badges and entering the restricted area?

ANSWER: This information is For Official Use Only. The specific process will be explained in detail upon award of the contract. When inside the restricted area, contractor personnel shall, at all times, display restricted area badges on their outer garments above the waist.

53. PWS 1.11… What is the process for vendors accessing the base and the restricted area?

ANSWER: The contractor shall schedule and coordinate subsistence and non-subsistence deliveries, to include escorting through security and within the restricted area.

54. PWS 1.11… Is there a specific time frame for submission of vendor information when requesting base and restricted area access?

ANSWER: This information is For Official Use Only. The contractor shall comply with all

50SW/Installation Protection Office security requirements. SAFB is a controlled/restricted area and special security procedures are utilized to deter espionage, sabotage, and theft of Air

Force resources.

55. PWS 1.11.2… What is the average time for the badging process of permanent employees?

ANSWER: There are two types of investigations; National Agency Check (NAC) and Local

Agency Check (LAC) Investigations. Upon favorable adjudication of the LAC, which takes approximately 2-3 days, interim unescorted entry may be granted pending completion of the

NAC. Unescorted entry based on a favorable LAC will be temporary pending the outcome of the NAC.

56. PWS 1.11.2… If the 30 day suspense for submission of an employee security package is not met, who will determine who is at fault?

ANSWER: If the contract employee fails to meet the 30 calendar day suspense, the government will determine who is at fault.

57. PWS 1.11.4… Will the Government assist the contractor with escorting at the start of the contract while awaiting completion of security packages and the badging process?

ANSWER: The government will assist on a very limited basis, i.e. the management team.

During the 30-day phase-in period the contractor shall direct each eligible employee to personally report to the 50 FSS Security Manager for completion of the AF Form 2586, Unescorted Entry Authorization Certificate for issuance of the restricted area badge.

Contractor employees will not be allowed unescorted entry to SAFB secured buildings until these procedures have been completed.

58. PWS 1.11.11…How frequently is the restricted area locked down and does it affect the operating hours of the dining facility?

ANSWER: This information is For Official Use Only. Plan for delays on entering/exiting the installation. Delays should be routinely anticipated at the entry control point, each time an individual enters the restricted area.

59. PWS paragraph 1.11.12 states Transportation of deposits will be from Satellite Dish

Dining Facility to banking institution IAW Accounting and Finance Office Policies. To know the contractors requirements can we get a copy of the Accounting and Finance

QUESTIONS AND ANSWERS

Office Policies on moving cash for the dining facility?

ANSWER: Yes, this will be provided during the phase-in period.

60. PWS 4.1… Is the contractor responsible for reservations and the opening and closing of the moveable wall in the dining room?

ANSWER: The COR is responsible for reservations the Contractor is responsible for room set-up.

61. PWS 4.1… What is the square footage of tile and grout to be deep cleaned yearly?

ANSWER: The total square footage the contractor shall deep clean the tile and grout once a year as stated in paragraph 1.1.5 is 6428 sq ft.

62. PWS paragraph 4.0 *Sandwich and self-serve bar serving line are in addition to the number for serving lines. How many self-serve serving lines are there?

ANSWER: There is one self-serve serving line.

a. Are the self-service and sandwich bar open for all meals or just during weekday lunch?

ANSWER: The self-service and sandwich bar are open during weekday lunch.

However, the midnight does use the sandwich bar.

63. PWS paragraph 4.0 identifies the hours of operations for the dining facility and mentions Holidays and Family Days. For purposes of preparing staffing, what days are considered holidays?

ANSWER: All Federal Holidays are considered holidays.

New Year’s Day

Independence Day

QUESTIONS AND ANSWERS

2 October 2015

Thanksgiving Day

Christmas Day

Martin Luther King, Jr. Day

Presidents' Day

Memorial Day

Labor Day

Columbus Day

Veterans Day

a. How many family days are projected annually?

ANSWER: The number of Family Days are determined by the Commander, Air

Force Space Command at the beginning of each fiscal year (October).

64. PWS paragraph 4.4 states the government reserves the right to utilize the facility and equipment with written 24-hour notice from the CO for authorized appropriated functions. Who will clean up after these functions?

ANSWER: The authorized users.

a. Will they be using the contractor supplies during this function? If so, how will the contractor be reimbursed for the use of supplies?

ANSWER: Contractor supplies will not be used. It would be the responsibility of the organizers of the authorized appropriated functions to bring their own supplies.

65. Are you using a 30-day Menu rotation?

ANSWER: No, the dining facility uses a 21-day menu

66. For what equipment maintenance is the contractor responsible?

ANSWER: The contractor shall provide repair of equipment to include, repair of all Government Furnished Equipment and replacement of component parts, IAW manufacturer’s specifications. The contractor shall pass down all discounts, rebates, tax exemptions and credits to the Government.

QUESTIONS AND ANSWERS

67. What is the dollar threshold for equipment maintenance?

ANSWER: There is no pre-set threshold. A determination will be made by the government whether or not replacement versus repair is an economical choice.

68. What is the maintenance schedule?

ANSWER: As required according to the user manuals. These will be provided during the phase-in period.

69. Is a standard work order required for equipment maintenance?

ANSWER: Any facility/real property direct scheduled, maintenance and repair work can be called in to Civil Engineering (CE). “Direct Scheduled” is a category of work used by CE.

Simple things such as room temperature adjustments, burned out lights, etc. If a work order

AF 332 needs to be submitted then the COR must do it. This is when a project must be planned, i.e. a new walk in, new clipper, etc.

70. How many cashiers are typically required?

ANSWER: The government cannot tell the contractor how many cashiers are required.

There are a total of four cash registers.

71. Is menu pricing regulated or otherwise mandated/set?

ANSWER: Menu pricing is set by the Air Force Services Agency

72. Does the contractor get receipt/breakout of surcharges?

ANSWER: The contractor can see the breakout of surcharges daily.

QUESTIONS AND ANSWERS

2 October 2015

73. Please clarify what a Security Officer does – is this a stand-alone position? Same for

Project Manager & Contract Manager.

ANSWER: The contractor shall appoint a security representative in writing to 50 FSS

Security Manager. In the context of the PWS, Project Manager & Contract Manager is one in the same.

74. Is “Quality Control” documented in inspection requirements?

ANSWER: Yes, Ref. Section 2 of the PWS.

75. How is Ground Support meals & Logistics handled?

ANSWER: The contractor shall provide logistical food support and thus respond to base exercises and mobility requirements at Schriever AFB, Base X training site, or locations specified by the Wing or MSG Commander. At these designated sites, the contractor will be responsible for manning the processing line for meal orders, transporting ground support

76. How is the billing/charging handled?

ANSWER: Invoicing is accomplished IAW DFARS 252.232-7006

77. What about mutual support agreements with fire and police support?

ANSWER: There is a mutual support agreement with both fire and police for support.

78. Is a baker required or can the contractor use commercial pastry?

QUESTIONS AND ANSWERS

2 October 2015

ANSWER: A baker is not required. The contractor may use commercial pastry products approved by the Air Force Services Agency, Food and Beverage Division, available through the Defense Logistics Agency.

79. Are customers allowed to bring their own food, sack lunches, drink cups, etc., into the dining facility and consume their meals in the dining room? If this is allowed, how does the contractor get credit for having to clean tables and take trash from tables of those individuals who bring in their own meals? Again, if customers are allowed to bring in food, drink cups etc., to be used in the dining facility, how is any cross contamination being prevented?

ANSWER: Customers may fill their own beverage containers as long as the surface the mouth would touch does not come in contact with the machine. We do not serve food into customer owned containers. Customers do bring items into the facility. While the contractor is responsible for wiping down the table the customers bus their own tables, to include removing trash. Schriever is unique as many customers cannot have food at their work station and there are no break areas.

80. There is no layout and design of the kitchen equipment in the drawings enclosed in the solicitation. Can we get copies of the facility floor plan which show equipment placement in the kitchen, serving areas, dining rooms and the basement area? The floor plans would also help us understand what office space is available for the contractor.

ANSWER: (See Attachment 8): Layout and design of Bldg 300 Dining Facility

ATTACHMENTS:

1. Site Visit Sign-In Sheet

2. 21 Day Recipe/21 Day Production Logs

3. Line Attendant Procedure

4. Preface to the USAF Worldwide Menu

5. CAFÉ – Crunchtime Handbook

6. Food Manager’s Checklist

7. Window Measurements

8. Layout and Design of Bldg 300 Dining Facility