WICS_Questions_from_Industry_Day_and_Draft_RFP_20140731.pdf

WICS Questions from Industry

Draft RFP and Industry Day

31July 2014

Question Document Page, Section, Paragraph #

Comment

Question

Recommendation

Response

Draft RFP 99, M, 3.3.1 Will the bidder’s library contain historical data to help prospective bidders gain a quantitative understanding of information identified in the

PWS? For example: number of service desk trouble tickets, number of database updates and the complexity of the update, number of Mission

Impact Reports, number of UDLM/EDLM requested and processed, number of DRs, number of regression tests performed, number of Form-19’s processed, number of technical orders reviewed, number of minor mods performed, etc.

Yes, we will provide such data in the bidders library.

Draft RFP 82, K, Clause

52.203-2

Would the Government please provide historical data detailing material purchases the Government required the Contractor to purchase?

Yes, we will provide such data in the bidders library.

Draft PWS 17, 3.1 What specific mission systems are supported by the

Mission Operations Center? Do all assigned MOC duties and responsibilities apply to all stated mission areas?

All 50 SW mission systems are required to report to the MOC. These missions include AFSCN, GPS, MILSATCOM, and other minor programs on

SAFB. We will be posting historical MOC call volume data in the bidders library.

Draft PWS 30, 5.0 Is the Configuration Management scope of work for all 50SW organizations, tenant units, and GSUs supporting Schriever AFB? How many total mission system require CM support?

In order to facilitate contractors with estimating scope of work. The government will provide detailed workload data in the bidders library.

Draft PWS 33, 6.0 How many total mission system computers will require TCNO and IAVA-type updates?

For the purposes of WICS, the only mission system computers of concern are within the

GBSOC, as stated in para. 6.2.1.2, functional system administrator.

Draft PWS Locations Are there any other locations where physical contractor support will be needed other than

Schriever AFB, OKC, and MECC? Is physical contractor support needed at any 50 SW GSU?

Physical support is only provided at SAFB with on call maintenance support for OKC and MECH.

Draft PWS Locations Please list any SAFB tenant units that will require contractor support.

A list of applicable tenant organizations is provided as an appendix to the PWS and has been posted on FBO.

Draft PWS 8, 1.7.1 Quality Assurance - Although the Government does not require a Quality Assurance Manager (QAM) to be assigned to each location identified in the PWS, are there specific locations where the Government expects QAMs to be assigned?

The quality program approach will be unique to each contractor proposal.

Draft PWS Various Will all documents referenced in the Draft PWS be made available in the bidder’s library?

Yes, depending on classification and availability of electronic copy

31July 2014

Question Document Page, Section, Paragraph #

Comment

Question

Recommendation

Response

Draft PWS 27, 4.1.2.4.2 The contractor is expected to provide the tools required for GBS maintenance. Does the

Government have a list of expected tools for the contractor to provide?

No list. The required tools are standard hand tools like screwdrivers, pliers, etc. Technical orders and manuals for equipment can be reviewed in the bidder's library to help determine required tools.

Draft PWS 29, 4.2.5 Will current warranty expirations be provided to the bidders?

Current warranty information will be provided in the equipment list in the bidders library. However, these warranty updates will be paid for via a CR

CLIN on the contract

Section B Supplies or

Services and

Prices

CLIN 2013

DRFP states: The contractor shall submit the deliverables listed in the PWS and in accordance with Section J, Exhibit A, Contract Data

Requirements List (CDRL). Section J, Exhibit A is the DD254.

Does the Government intend to provide the CDRL

List?

Yes

Section B Transition, CLIN

This CLIN only covers Phase-In, PWS 1.10.1.

Should it also include phase-out, PWS 1.10.2?

CLIN A014 is for the phase-in transition. Phase-out will be performance during the last 30 days of the contract. A separate CLIN is not necessary.

Section I 52.222-42

Statement of

Equivalent Rates for Federal Hires

This contract clause is not included in Section J.

Will the government please provide this contract clause?

The clause is included in Section I referencing

Section J attachment for the NECA - IBEW agreement.

Section I 252.237-7023

Continuation of

Essential

Contractor

Services (b)

DRFP states: These services are listed in attachment --, Mission- Essential Contractor

Services, dated -----.

Will the government please provide the above attachment?

Yes, Mission Essential Contractor Services has been posted on FBO.

Section L, page

252.237-7023

CONTINUATION

OF ESSENTIAL

CONTRACTOR

SERVICES (OCT

2010)

DRFP states: (c)(1) The Mission-Essential

Contractor Services Plan submitted by the

Contractor, is incorporated in this contract.

Does the Government intend for offeror’s to provide the Mission Essential Contractor Services

Plan in their proposal. Is so, in which volume should it be included?

No, the first submission will be stated in the

CDRL at the time of RFP.

Section L, 3.14 Table of Contents, Indexing and

Glossary

Each volume shall contain a glossary of all abbreviations and acronyms used, with an explanation for each. The glossary shall also contain definitions in a separate section, as applicable.

What is meant by “the glossary will also contain definitions in a separate section?”

Corrected language to read "Each volume shall contain a glossary of all definitions as applicable, and abbreviations and acronyms used with an explanation for each."

Section L, 3.14 Table of Contents, Indexing and

Glossary

The table of contents, index, and glossary are excluded from volume page limitations. Are tabs also excluded from page count?

Yes, we have added tabs to the sentence in paragraph 3.14.

31July 2014

Question Document Page, Section, Paragraph #

Comment

Question

Recommendation

Response

Section L, 3.14, 4.1.2

Table of Contents, Indexing, and

Glossary

The PWS states: Tab indexing shall be used to identify sections.

Will the government confirm that Tabs are to be used to separate and identify sections?

Yes, we have added 'separate' to the sentence.

Section L, 3.3.2 Bidder’s Library Is the Government going to make a Bidder’s

Library available on FBO or through other means

(e.g., CD)?

Yes, the bidder's library has already been established on FBO. Classified documents will be made available to bidders as stated in section L.

Section L, 4.1.3.1e

FACTOR 1 -

Program

Management

Which CBAs are associated with the WICS program?

There is current agreement between the

International Brotherhood of Electrical Workers

(IBEW) and the National Electrical Contractors

Association, Inc., (NECA) in affect for SAFB.

This agreement is posted in the bidder's library and will be an attachment to the proposal.

Section L, 4.1.3.1e;

Section M, 4.2.1; PWS

2.3.1.6

Training and

Certification

Approach

Section L states: The proposal shall describe the offeror’s overall training and certification approach.

The PWS only makes reference to trained and certified operators in paragraph 2.3.1.6 which is specific to GBSOC. This training requirement does not appear to be explicitly evaluated in Section M, paragraph 4.2.1. Does the Government intend to add this requirement?

Verbiage added to Factor 1, Program Management, stating that training certification approach will be evaluated.

Section L, 4.1.3.3, 4.1.4

FACTOR 3 –

Database

Management

Tab 4 Scenario

Responses

PWS states: This factor shall also include responses to the government provided scenario(s) IAW paragraph 4.1.4.

Will the government please confirm under which

Tab in proposals the Scenario Responses should be included?

As stated in attachment L-1, the scenario responses are to be included in tab 4.

Section L, Attachment L-1

Proposal

Organization

Attachment L-1: Proposal Organization (pg 107 0f

123) describes Tabs 1 through 4 and then has a section titled “Cover Sheet, and Staffing

Table”. Under which Tab should the Cover Sheet and Staffing Plan (Attachment L-3 and L-3A) be listed?

Attachment L-1 has been corrected to include cover sheet 1 Page of Tab I, Staffing Table attached to Tab 3 under PM Staffing Plan and limited to numerical data only.

Section L, Attachment L-5

CLIN Pricing

Schedule

Would the Government consider aligning its CLIN structure more closely with the PWS requirements?

Mapping entire PWS chapters to multiple CLINs complicates the work breakdown structure.

Currently, five CLINs specify multiple or overlapping PWS chapters.

The CLIN structure in the final RFP is constructed to meet the government's needs.

PWS, Pages 3-4 Global Broadcast

Service

NAS Sigonella is not listed with GBS resources for which operations and maintenance shall be performed; however, it is listed in other sections of the PWS. Should NAS Sigonella be included as well?

NAS Sigonella is remotely operated only from

SAFB.

31July 2014

Question Document Page, Section, Paragraph #

Comment

Question

Recommendation

Response

PWS 1.2 Contract

Performance

Measurements

Will the Government provide the Services

Summary to clearly define the WICS Performance

Standards?

The mature Service Summary in the final RFP will clearly outline performance standards

PWS 1.5 Contingencies and

Emergency

Support

Does the Government intend to add DODI 1100.22 to the Bidder’s Library?

Yes, the bidder's library for all unclass and non

FOUO documents will list the document and current date only.

PWS 2.2 Milstar Air Force

Command Post

Terminal

Operations

Line 3: What are the “threshold and performance objectives?” Will the Joint Operational

Requirements Document-Milstar Communications

System be provided in the Bidder’s Library?

Yes, excerpts from the JORD containing all threshold and performance objectives will be provided in the bidders library.

PWS 2.3.1.5 GBSOC

Configuration

Management

Will the contractor be responsible for supporting transmission of IAVA, software updates, and hotfixes of fielded RBMs?

See PWS paragraph 2.3.1.1 o, p, q.

PWS 2.3.1.5b GBSOC

Configuration

Management

Does the Government intend to require a GBSOC

CM Plan as a CDRL?

The requirement has been removed from the PWS.

PWS Table 3-1 Information and

Communication

Systems Listing

NAS Sigonella is not mentioned in Table 3-1. PWS paragraph 2.3.1.4 and 2.3.1.5 identifies System

Administration responsibilities and IAVA/hotfixes at that location yet it appears there are no maintenance requirements? How are MUE systems maintained and will this be a responsibility of the

GBSOC?

NAS Sigonella PIP is maintained by another contractor and is not the responsibility of the

WICS contractor. The WICS contractor remotely performs system administration only.

PWS 3.2 –

3.2.3

Standard

Maintenance, Corrosion Control

The DPWS states: The contractor shall perform organizational level corrosion control on all 50 SW equipment . . .

Could the Government provide specific equipment requiring standard maintenance including corrosion control?

An equipment list will be attached to the final

PWS and has been posted to FBO.

PWS 3.2.11 Uninterruptible

Power Supplies

(UPS)

Will a copy of HQ AFSPC/A7CO Policy P060010 be provided in the Bidder’s Library?

Yes

PWS 3.3.1.1 Master Station Log Is there a follow-on to DISA Circular 800-70-1, which was rescinded as of 6 Mar 14? If so, will it be provided in the Bidder’s Library?

The PWS has been reworded and the correct document will be provided in the bidder's library.

PWS 3.4.2 Mission Support

Database

Maintenance

Which databases are included on the 50 SW

Database Listing as it applies to this offering?

The PWS has been updated to include all applicable databases.

PWS 3.5.2 -

3.5.2.5.2

Modification

Support

Did the Government intend to craft these paragraphs specifically for Software/Database applications only or does this requirement extend to

GBSOC as well?

These do not apply to GBSOC or GBS. Please see

PWS Table 3-3.

31July 2014

Question Document Page, Section, Paragraph #

Comment

Question

Recommendation

Response

PWS 4.0 Supply and

Logistics Support

The DPWS states: The contractor shall manage and provide supply support for all 50 SW locations and associated equipment listed in the PWS.

Could the Government specify which 50 SW locations and associated equipment require supply and logistics support?

Supply support will be provided at work centers identified in the WICS PWS where the WICS contractor is responsible for operations and maintenance. Additionally, the WICS MOC will be responsible to coordinate and track supply request approvals by the COM for all 50 SW mission systems.

PWS 4.1.2.3.1 Equipment Listing

CDRL 4001

(shows

4002 now)

Recommend Government change CDRL 4002 –

Equipment Listing to CDRL 4001

The CDRL is now numbered A401

PWS 4.1.4 Vehicles and

Special Purpose

Vehicles

Can the Government provide a list of the vehicles required to support WICS?

The government makes no assumptions about what vehicles are necessary except that government vehicles shall not be provided. IAW PWS

Paragraph 3.2.4 the contractor shall transport

TMDE between the work center and the PMEL facility. No other contractor vehicles should be necessary.

PWS 4.1.4 Vehicles and

Special Purpose

Vehicles

Is the Offeror to price vehicles to support this contract or will Vehicles and Special Purpose vehicles be leased as needed and approved as directed by the government?

Will leased vehicle costs be handled on a cost reimbursable basis?

If vehicles and special purpose vehicles are not cost reimbursable, will the government provide the number of vehicles purchased to support this contract historically?

The government will not provide vehicles for use in the performance of this contract. General purpose vehicles shall be provided by the contractor for its use in the performance of the contract. Only special purpose vehicles may be cost reimbursable for rental/lease for a particular use, and as required, when approved by the government. There is no historical data available.

PWS 4.2.3.3 Depot Level

Maintenance

(DLM)

Requirement states that the Contractor shall provide parts and consumable materials required and identified by the depot to perform on-site depot maintenance.

Will these costs be handled on a cost reimbursable basis?

If not cost reimbursable, will the government provide the history of such costs incurred?

Yes. All parts and consumable materials required and identified by the depot to perform depot on-site maintenance will be provided by the government, either as a cost reimbursable, bench stock, DLR or other.

PWS 4.2.7.1 Material Are shipping costs associated with government property shipments going to be handled on a cost reimbursable basis?

If not cost reimbursable, will the government provide the historical cost experienced for shipping government property on this contract?

Yes. Shipping expenses for government property will be paid on a cost reimbursable basis.

PWS

Chapter 5

50SW

Configuration

Management

Are all areas requiring Configuration Management provided in 50 SWI 33-133?

The workload data that will be provided in the bidders library will clarify which areas require configuration management.

31July 2014

Question Document Page, Section, Paragraph #

Comment

Question

Recommendation

Response

PWS Table 6-1 Computer Systems

Support and IA

Responsibilities

NAS Sigonella is not mentioned in Table 6-1. Are there IA responsibilities at the Sigonella site as well? PWS paragraph 2.3.1.5 indicates a requirement to distribute IAVA to the Sigonella

DECC-PIP. Please clarify if NAS Sigonella should be listed in Table 6-1 as an IA responsibility?

NAS Sigonella is remote operations only. PWS table 6.1 is correct as published.

Section L Attachment L-1 Attachment L-1 states there is a 1 page per citation limit for Past Performance. With 6 Factors of technical to evaluate, this limitation does not allow appropriate space to fully address all requirements of WICS adequately to showcase capability, performance, relevance, and risks/lessons learned.

Recommend Govt change the PP citation limitation to 3 pages per citation to allow appropriate space for information.

Past Performance has been eliminated as a

Technical Factor. The government will not be evaluating past performance.

Section L 4.2.1.1 In order to ensure the 8(a) certified small business meets limitations on subcontracting rules and to avoid future ostensible subcontractor protests, recommend that the 3 citations required from the prime contractor (L.4.2.1.1) be from the prime bidding entity as defined by its CAGE code and

DUNS number and not from affiliates, subsidiaries, and inter-company transfers which should be treated as subcontractors.

Past Performance has been eliminated as a

Technical Factor. The government will not be evaluating past performance.

General GBSOC Will all current Standard Operating Procedures

(SOPs) for GBSOC that Lockheed Martin has developed be made available in the Bidder’s

Library?

Yes, GBSOC documentation is being posted in the bidders library with restricted access.

PWS GBSOC The PWS lists “Lockheed Martin SBM software” as present in the GBSOC. Will all bidders receive training on this software during transition? Will training be provided for all bidders on the

Mechanicsburg DECC backup systems?

Bidders will not be trained. The winning contractor will be provided the opportunity during the 30 day Phase-In period to gain operational understanding of the SBM software and DECC hardware.

General GBSOC Will GBSOC Level II sustainment support be supported at the Ogden ALC or will it stay with

Lockheed Martin in Gaithersburg?

The WICS contractor will interact with whatever agency is responsible for Level II support.

Government or contractor.

General GBSOC Currently 50 SW has a “fee for service” agreement with DISA in place for some on-site GBSOC Level

II support with Lockheed Martin. Will this “fee for service” agreement go away with WICS award?

The fee for service support is not part of the WICS program.

31July 2014

Question Document Page, Section, Paragraph #

Comment

Question

Recommendation

Response

General GBSOC Since Lockheed Martin is the Level II sustainment and development contractor for GBSOC, how does the Government intend to maintain an OCI free environment with GBSOC should Lockheed Martin bid on WICS? They have access to proprietary systems, software, and information

To mitigate such a possibility, the government will provide all necessary operational hardware and software data within the GBSOC program in the bidders library. All bidders therefore will have equal access to all GBSOC data. The government has determined that no OCI exists for the WICS contractor.

General GBSOC Could remote administration of GBS database and applications be performed from OKC or MECH?

No, the GBSOC functions will be performed at

SAFB.

General GBSOC Could Service desk functions be performed from

OKC or MECH?

No, the GBSOC functions will be performed at

SAFB.

General GBSOC Chapter 3, Paragraph 3.0 of the PWS states the contractor will perform Corrective and Preventive

Maintenance on all equipment in table 3.1 which includes the GBS DECC MUE at OKC and MECH.

Maintenance on all equipment in table 3.1 which includes the GBS DECC MUE at OKC and MECH.

Can the Government please clarify what Corrective and Preventative Mx efforts will look like for hands-on support at these locations?

The maintenance efforts at the MECC sites is

'remove and replace' activity only.

General GBSOC Will the Government provide GBS workload data that allows non-incumbents to at OKC and

Mechanicsburg DECCs? estimate labor requirements

The estimated number of incidents that would require contractor assistance at the DECC facilities is 1 incident per quarter per site.

General GBSOC Can the Government tell us who is providing Tier 2

GBS support at Schriever AFB?

Tier 2 GBS support will be provided by

SMC/MCL.

General GBSOC Will the WICS contractor be responsible for the

DISA OKC DECC “fee for service” Help Desk for their related GBS work? If so, will the Bidder’s

Library contain data to allow proper estimation?

No

General Potential OCI Since FAR 9.5 prohibits contractors from testing and verifying their own equipment, solutions, and products and the WICS PWS entails operational testing and validation of GBS solutions (Service and Help Desk), we recommend that the

Government preclude the unavoidable OCI present with the development/sustainment contractor participating on WICS by prohibiting any company involved in GBS development or sustainment from bidding on WICS.

The language of the PWS states that the WICS contractor will operationally assist ONLY in the conduct of test. The WICS contractor will act only as the operator and will not be building test plans, conducting tests, analysis, validation, evaluation, or any such activity that would place them in an impaired objectivity situation. There is no OCI.

General Past Performance With a large PWS to cover for size, scope and complexity (over 8 Factors including PM), we recommend the Government allow up to 3 pages for past performance citations.

Past Performance will not be a factor in the WICS source selection.

31July 2014

Question Document Page, Section, Paragraph #

Comment

Question

Recommendation

Response

General Past Performance To ensure the Government receives quality prime management support, we recommend the PP criteria require the Prime Bidding Entity (8a certified prime contractor and not a subsidiary) submit 3 prime citations showing that they have the ability to manage this effort and meet the 51% rule.

Past Performance will not be a factor in the WICS source selection. As for the 51% rule, each offeror will address its management approach in the

Program Management factor of the proposal.

General GBSOC Can the government please clarify which GBS requirements are 24/7 requirements and which are only daystaff (M-F, days only)?

The GBS Operations Center is 365 days, 24/7.

The workload data that will be provided in the bidders library will identify all tasks and government frequency estimates.