Exhibit D Offeror Questionnaire for Software RFPs.xlsx

XLSX spreadsheet 1 MB Posted

Attached to
MINES24027 Electronic Ticketing System RFP
Solicitation number
MINES24027
Issued by
Jefferson County, Colorado

About this file

The document is an Exhibit D Offeror Questionnaire for Software RFPs for the Colorado School of Mines (Mines), specifically for an Electronic Ticketing System. The comprehensive questionnaire is designed to evaluate potential vendors' capabilities, security protocols, data management practices, and technical specifications for a web-based ticketing software system. Mines currently sells approximately 80,000 tickets annually through an existing ticketing system and seeks to expand the system's capabilities to allow all campus departments to access and manage ticket sales for their events. The system will support in-person, phone, and web-based ticket sales.

The questionnaire covers extensive technical and security requirements, including authentication methods, data encryption, infrastructure details, compliance standards, and operational protocols. Key areas of focus include cloud/on-premise hosting options, virtualization capabilities, data privacy, security controls, authentication mechanisms, network infrastructure, incident response procedures, and compliance with standards such as FERPA, GDPR, and PCI DSS. The document seeks detailed information about the vendor's ability to protect institutional data, manage user access, provide robust authentication, ensure system availability, and maintain comprehensive security and privacy controls across the entire ticketing system infrastructure.

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ToBeCompletedByVendor

#Requirement(s)Internal StakeholdersVendor ResponseVendor Comments
Product Details
1Is your product housed on premise, cloud/SaaS offering or a hybrid (local and cloud) solution?
If cloud-based (SaaS, IaaS, etc.), please provide a copy of your HECVAT. The HECVAT can be accessed through EDUCAUSE's website: https://www.ren-isac.net/hecvat/cbi.html.Privacy, Security, Network & Infrastructure[If vendor desires to make a proposal for both self-hosted and vendor-hosted, please answer questions separately for clarity.]
2Can the application be installed in a virtualized desktop environment? If so, are there any distinctions for the license, cost, etc.?Network & Infrastructure
3Can any server components, if required, be installed in a virtualize environment? If so, are there any distinctions for the license, cost, etc.Network & Infrastructure
4Are there are any limitations on which countries this application can be run from or and limitations on use from non-US citizens?
If so, please provide documentation on what user profile information should be captured when virtualized?Online, VDI, Licensing, Export Controls
5Can this software be installed on virtual infrastructure (hosted by Mines or a cloud service provider such as Amazon or Azure)?Network & Infrastructure
6Does your solution require a backend database, if so, please explain and list requirements.ES
7Does this product have certain EXCEPTIONAL/UNUSUAL technical requirements that end-users would need to be aware of? (e.g. does the tool require a certain amount of bandwidth to work adequately and how might that impact students working from home? Are there certain OS or computer requirements to install or run this application?) Please list all operating systems supported (Windows, Mac OS, Linux). Please list all browsers supported.Network & Infrastructure, Online
8Does the product require special firewall configuration? If so, please list.Security, Network & Infrastructure
9Does the software have any restriction operating behind proxies?Security, Network & Infrastructure
10Are there any special DNS requirements?Security, Network & Infrastructure
11Does the technology/product require or perform significantly better with a discrete GPU?Infrastructure/VDI
Data
1Please provide your data spec sheet as a stand-alone document for the data that will be sent to you (from Mines) and/or the data you will send to Mines. If you’d like the document to remain confidential (and not made public under CORA), please mark it as such and do not include it as part of your contract or pricing.Privacy, ES, Data Stewards, CDO
2Will any of the following data types be collected/used/disclosed within this tool: biometric, race, ethnic origin, political opinions, religious or philosophical beliefs, trade union or members, genetic, health data, sexual orientation/sex life, or criminal convictions?
If yes, please specify the purpose and use for such.Privacy, Data Stewards, Security, CDO
3Please provide the contact information for your data point of contact/custodian.Privacy, Data Stewards, CDO
4How frequent are we able to receive data?Data Stewards, CDO, ES
5Is the data disclosed to any third parties for purposes beyond the primary use of the technology? If so, please explain in detail. (HECVAT - THRD-03)Privacy, Data Stewards, CDO
Data Integration
1What type of file transfer process do you use? (SFTP? API?)Security, ES
2If so, does the integration comply with the IMS Global or is it listed on the eduappcenter.com site?
If this tools is non-IMS Global certified, what user attributes does it collect?Security
Data Reporting
1Describe how your product allows for ad-hoc and standard reports. Include example reports.ES
Authentication Method
1Are accounts provisioned automatically (via SSO or some other mechanism) or do users need to set up their own accounts?ES, Network & Infrastructure
2How does a user authenticate? If local authentication is used, where is the authentication data stored?ES, Network & Infrastructure[Any active directory/LDAP integration must support a hierarchical organizational unit structure.]
3What authentication services does this support? (e.g. CAS, Shibboleth, InCommon, ADFS)

And if you support an authentication service, will you match on these attributes?

eduPersonPrincipalName email displayName givenName commonName surname eduPersonNickname eduPersonOrgDN eduPersonAffiliation

eduPersonScopedAffiliationES, Network & Infrastructure
4If not InCommon, please provide your metadata.

Mines metadata details are here:

Mines metadata is located here: https://idp.mines.edu/idp/shibboleth

Logout URI is located: https://idp.mines.edu/idp/profile/LogoutES, Network & Infrastructure
5If Shibboleth, is it SP (service provider) initiated (preferred) or IDP (identity provider)?ES, Network & Infrastructure
6How are user accounts managed? (e.g. creation, modification, deletion, etc.) Who manages the user accounts (vendor or Mines)?ES, Network & Infrastructure
7Can you confirm that the software allows, and that you plan on using, each user to log in under their own account and username when accessing the software and that it does not require elevated or administrative privileges to run?Security
Implementation
1Who will be responsible for managing implementation setup and ongoing maintenance of software?Network & Infrastructure & ES
2What if any type(s) of training is available to users and how do they obtain on-going technical support?ES, Online
3Provide information on which type of access to Mines resources will be required by vendor support personnel. (Remote access to servers? Physical access?)ES, Network & Infrastructure
4Is there a person/group responsible for assigning permissions and grant/revoke access to the product?ES, Network & Infrastructure
Ongoing Support and Maintenance
1Are there maintenance costs associated with this technology? If so, please articulate what those are.Network & Infrastructure, Online
End of Life
1Please provide a copy of your record disposal procedures for sensitive, personal (confidential) information. See HECVAT DATA-25 (Retention – CRS 24-73)Privacy
2How long is data retained and how, and by whom, will it be retrieved, removed, or destroyed? See HECVAT DATA-25 (Retention – CRS 24-73)Privacy
3Does the software allow data to be returned to Mines? (HECVAT - DATA-08) Is there an extra fee associated with adding this feature.Data Stewards, CDO, ES
Incident Response
1Do you have a data breach response plan? Who will provide assistance for data breaches, etc.? What will that process look like? (HECVAT - PPPR-10, PPPR-11)Privacy, Security
Availability
1System must be available for use virtually full-time. Vendor should provide statistics as to the actual uptime of the system, monthly for the prior year, and annually for the 5 preceding years. Vendor should specify how these numbers were measured.ES
2On those rare occasions when the system has to be taken down, describe any indicator (other than no response) given to the user to notify them that the system is down and the anticipated time for its return to operability.ES
3Itemize all circumstances in which the system is to be taken down for planned and scheduled work. Specify anticipated downtime for each of these circumstances.ES
4Describe the system functionality during downtime or other times when network traffic is blocked between endpoints. Describe what can users and system administrators expect during the downtime.ES
Compliance - FERPA, GDPR & Other - This section only applies if student or personal data
1Will you handle student data in a FERPA compliant manner (HECVAT-DATA-27)?Privacy, Security
2If you will be handling FERPA-protected student data, please provide background check (HECVAT - PPPR-14) and training procedures (HECVAT - PPPR-15, PPPR-18) for your staff handling such data.Privacy
3Please provide a copy your disciplinary policies to protect FERPA-protected student data, if available.Privacy
4Please explain how this tool complies with General Data Protection Regulation (GDPR)? How does a data subject withdraw consent?Privacy
5Does your product meet WCAG 2.1 guidelines? Please provide a copy of your VPAT (Voluntary Product Accessibility Template), if available.DSS, Online, Privacy
6Are there any features/parts of this product not accessible to students with disabilities?DSS
7Please provide a copy of your most recent SOC 2 report (if marked "yes" to DCTR-02).Privacy, Security
Compliance - PCI (if applicable)
1Please provide a copy of your most recent PCI certification and questionnaire/attestation (if marked "yes" to PCID-02). This evidence must be provided on an annual basis.Privacy, Security, Controller's Office
2Does your product allow for integration with CashNet as a payment processor for financial transactions?Privacy, Security, Controller's Office
3Will point of sale (“POS”) terminals, of any kind, be utilized? If so, please provide a clear and detailed PCI compliant guide to Mines including information on installation of such in a PCI compliant manner.Privacy, Security, Controller's Office

Crosswalk Detail

5.1.1Policies for information security
5.1.2Review of the policies for information security
6.1.1Information security roles and responsibilities
6.1.2Segregation of duties
6.1.3Contact with authorities
6.1.4Contact with special interest groups
6.1.5Information security in project management
6.2.1Mobile device policy
6.2.2Teleworking
7.1.1Screening
7.1.2Terms and conditions of employment
7.2.1Management responsibilities
7.2.2Information security awareness, education and training
7.2.3Disciplinary process
7.3.1Termination or change of employment responsibilities
8.1.1Inventory of assets
8.1.2Ownership of assets
8.1.3Acceptable use of assets
8.1.4Return of assets
8.2.1Classification of information
8.2.2Labelling of information
8.2.3Handling of assets
8.3.1Management of removable media
8.3.2Disposal of media
8.3.3Physical media transfer
9.1.1Access control policy
9.1.2Access to networks and network services
9.2.1User registration and de-registration
9.2.2User access provisioning
9.2.3Management of privileged access rights
9.2.4Management of secret authentication information of users
9.2.5Review of user access rights
9.2.6Removal or adjustment of access rights
9.3.1Use of secret authentication information
9.4.1Information access restriction
9.4.2Secure log-on procedures
9.4.3Password management system
9.4.4Use of privileged utility programs
9.4.5Access control to program source code
10.1.1Policy on the use of cryptographic controls
10.1.2Key management
11.1.1Physical security perimeter
11.1.2Physical entry controls
11.1.3Securing offices, rooms and facilities
11.1.4Protecting against external and environmental threats
11.1.5Working in secure areas
11.1.6Delivery and loading areas
11.2.1Equipment siting and protection
11.2.2Supporting utilities
11.2.3Cabling security
11.2.4Equipment maintenance
11.2.5Removal of assets
11.2.6Security of equipment and assets off-premises
11.2.7Secure disposal or re-use of equipment
11.2.8Unattended user equipment
11.2.9Clear desk and clear screen policy
12.1.1Documented operating procedures
12.1.2Change management
12.1.3Capacity management
12.1.4Separation of development, testing and operational environments
12.2.1Controls against malware
12.3.1Information backup
12.4Logging (all)
12.4.1Event logging
12.4.2Protection of log information
12.4.3Administrator and operator logs
12.4.4Clock synchronisation
12.5.1Installation of software on operational systems
12.6.1Management of technical vulnerabilities
12.6.2Restrictions on software installation
12.7.1Information systems audit controls
13.1.1Network controls
13.1.2Security of network services
13.1.3Segregation in networks
13.2Information transfer (all)
13.2.1Information transfer policies and procedures
13.2.2Agreements on information transfer
13.2.3Electronic messaging
13.2.4Confidentiality or non-disclosure agreements
14.1.1Information Security requirements analysis and specification
14.1.2Securing application services on public networks
14.1.3Protecting application services transactions
14.2.1Secure development policy
14.2.2System change control procedures
14.2.3Technical review of applications after operating platform changes
14.2.4Restrictions on changes to software packages
14.2.5Secure system engineering principles
14.2.6Secure development environment
14.2.7Outsourced development
14.2.8System security testing
14.2.9System acceptance testing
14.3.1Protection of test data
15.1.1Information security policy for supplier relationships
15.1.2Addressing security within supplier agreements
15.1.3Information and communication technology supply chain
15.2.1Monitoring and review of supplier services
15.2.2Managing changes to supplier services
16.1.1Responsibilities and procedures
16.1.2Reporting information security events
16.1.3Reporting information security weaknesses
16.1.4Assessment of and decision on information security events
16.1.5Response to information security incidents
16.1.6Learning from information security incidents
16.1.7Collection of evidence
17.1.1Planning information security continuity
17.1.2Implementing information security continuity
17.1.3Verify, review and evaluate information security continuity
17.2.1Availability of information processing facilities
18.1.1Identification of applicable legislation and contractual requirements
18.1.2Intellectual property rights
18.1.3Protection of records
18.1.4Privacy and protection of personally identifiable information
18.1.5Regulation of cryptographic controls
18.2.1Independent review of information security
18.2.2Compliance with security policies and standards
18.2.3Technical compliance review
8.2.3, 10.1.1Handling of assets; Policy on the use of cryptographic controls
11.1.1,11.1.2Physical security perimeter; Physical entry controls
9.2.3, 9.3.1, 9.4.3Management of privileged access rights; Use of secret authentication information; Password management system
9.2.3, 12.1.4Management of privileged access rights; Separation of development, testing and operational environments
9.1.1, 9.2.3, 9.3.1, 9.4.3Access control policy; Management of privileged access rights; Use of secret authentication information; Password management system
12.7.1, 18.2.1Information systems audit controls; Independent review of information security
14.2.1, 14.2.5, 14.2.8Secure development policy; Secure system engineering principles; System security testing
16.1.2, 16.1.5, 18.1.1Reporting information security events; Response to information security incidents; Identification of applicable legislation and contractual requirements
CSC 1Inventory of Authorized and Unauthorized Devices
CSC 2Inventory of Authorized and Unauthorized Software
CSC 3Secure Configurations for Hardware and Software
CSC 4Continuous Vulnerability Assessment and Remediation
CSC 5Malware Defenses
CSC 6Application Software Security
CSC 7Wireless Access Control
CSC 8Data Recovery Capability
CSC 9Security Skills Assessment and Appropriate Training to Fill Gaps
CSC 10Secure Configurations for Network Devices
CSC 11Limitation and Control of Network Ports
CSC 12Controlled Use of Administrative Privileges
CSC 13Boundary Defense
CSC 14Maintenance, Monitoring, and Analysis of Audit Logs
CSC 15Controlled Access Based on the Need to Know
CSC 16Account Monitoring and Control
CSC 17Data Protection
CSC 18Incident Response and Management
CSC 19Secure Network Engineering
CSC 20Penetration Tests and Red Team Exercises
CSC 2, CSC 3Inventory of Authorized and Unauthorized Software; Secure Configurations for Hardware and Software
CSC 3, CSC 14Secure Configurations for Hardware and Software; Maintenance, Monitoring, and Analysis of Audit Logs
CSC 13, CSC 14Boundary Defense; Maintenance, Monitoring, and Analysis of Audit Logs
CSC 4, CSC 17Continuous Vulnerability Assessment and Remediation; Data Protection
ID.AM-1Physical devices and systems within the organization are inventoried
ID.AM-2Software platforms and applications within the organization are inventoried
ID.AM-3Organizational communication and data flows are mapped
ID.AM-4External information systems are catalogued
ID.AM-5Resources (e.g., hardware, devices, data, and software) are prioritized based on their classification, criticality, and business value
ID.AM-6Cybersecurity roles and responsibilities for the entire workforce and third-party stakeholders (e.g., suppliers, customers, partners) are established
ID.BE-1The organization’s role in the supply chain is identified and communicated
ID.BE-2The organization’s place in critical infrastructure and its industry sector is identified and communicated
ID.BE-3Priorities for organizational mission, objectives, and activities are established and communicated
ID.BE-4Dependencies and critical functions for delivery of critical services are established
ID.BE-5Resilience requirements to support delivery of critical services are established
ID.GV-1Organizational information security policy is established
ID.GV-2Information security roles & responsibilities are coordinated and aligned with internal roles and external partners
ID.GV-3Legal and regulatory requirements regarding cybersecurity, including privacy and civil liberties obligations, are understood and managed
ID.GV-4Governance and risk management processes address cybersecurity risks
ID.RA-1Asset vulnerabilities are identified and documented
ID.RA-2Threat and vulnerability information is received from information sharing forums and sources
ID.RA-3Threats, both internal and external, are identified and documented
ID.RA-4Potential business impacts and likelihoods are identified
ID.RA-5Threats, vulnerabilities, likelihoods, and impacts are used to determine risk
ID.RA-6Risk responses are identified and prioritized
ID.RM-1Risk management processes are established, managed, and agreed to by organizational stakeholders
ID.RM-2Organizational risk tolerance is determined and clearly expressed
ID.RM-3The organization’s determination of risk tolerance is informed by its role in critical infrastructure and sector specific risk analysis
PR.AC-1Identities and credentials are managed for authorized devices and users
PR.AC-2Physical access to assets is managed and protected
PR.AC-3Remote access is managed
PR.AC-4Access permissions are managed, incorporating the principles of least privilege and separation of duties
PR.AC-5Network integrity is protected, incorporating network segregation where appropriate
PR.AT-1All users are informed and trained
PR.AT-2Privileged users understand roles & responsibilities
PR.AT-3Third-party stakeholders (e.g., suppliers, customers, partners) understand roles & responsibilities
PR.AT-4Senior executives understand roles & responsibilities
PR.AT-5Physical and information security personnel understand roles & responsibilities
PR.DS-1Data-at-rest is protected
PR.DS-2Data-in-transit is protected
PR.DS-3Assets are formally managed throughout removal, transfers, and disposition
PR.DS-4Adequate capacity to ensure availability is maintained
PR.DS-5Protections against data leaks are implemented
PR.DS-6Integrity checking mechanisms are used to verify software, firmware, and information integrity
PR.DS-7The development and testing environment(s) are separate from the production environment
PR.IP-1A baseline configuration of information technology/industrial control systems is created and maintained
PR.IP-2A System Development Life Cycle to manage systems is implemented
PR.IP-3Configuration change control processes are in place
PR.IP-4Backups of information are conducted, maintained, and tested periodically
PR.IP-5Policy and regulations regarding the physical operating environment for organizational assets are met
PR.IP-6Data is destroyed according to policy
PR.IP-7Protection processes are continuously improved
PR.IP-8Effectiveness of protection technologies is shared with appropriate parties
PR.IP-9Response plans (Incident Response and Business Continuity) and recovery plans (Incident Recovery and Disaster Recovery) are in place and managed
PR.IP-10Response and recovery plans are tested
PR.IP-11Cybersecurity is included in human resources practices (e.g., deprovisioning, personnel screening)
PR.IP-12A vulnerability management plan is developed and implemented
PR.MA-1Maintenance and repair of organizational assets is performed and logged in a timely manner, with approved and controlled tools
PR.MA-2Remote maintenance of organizational assets is approved, logged, and performed in a manner that prevents unauthorized access
PR.PT-1Audit/log records are determined, documented, implemented, and reviewed in accordance with policy
PR.PT-2Removable media is protected and its use restricted according to policy
PR.PT-3Access to systems and assets is controlled, incorporating the principle of least functionality
PR.PT-4Communications and control networks are protected
DE.AE-1A baseline of network operations and expected data flows for users and systems is established and managed
DE.AE-2Detected events are analyzed to understand attack targets and methods
DE.AE-3Event data are aggregated and correlated from multiple sources and sensors
DE.AE-4Impact of events is determined
DE.AE-5Incident alert thresholds are established
DE.CM-1The network is monitored to detect potential cybersecurity events
DE.CM-2The physical environment is monitored to detect potential cybersecurity events
DE.CM-3Personnel activity is monitored to detect potential cybersecurity events
DE.CM-4Malicious code is detected
DE.CM-5Unauthorized mobile code is detected
DE.CM-6External service provider activity is monitored to detect potential cybersecurity events
DE.CM-7Monitoring for unauthorized personnel, connections, devices, and software is performed
DE.CM-8Vulnerability scans are performed
DE.DP-1Roles and responsibilities for detection are well defined to ensure accountability
DE.DP-2Detection activities comply with all applicable requirements
DE.DP-3Detection processes are tested
DE.DP-4Event detection information is communicated to appropriate parties
DE.DP-5Detection processes are continuously improved
RS.RP-1Response plan is executed during or after an event
RS.CO-1Personnel know their roles and order of operations when a response is needed
RS.CO-2Events are reported consistent with established criteria
RS.CO-3Information is shared consistent with response plans
RS.CO-4Coordination with stakeholders occurs consistent with response plans
RS.CO-5Voluntary information sharing occurs with external stakeholders to achieve broader cybersecurity situational awareness
RS.AN-1Notifications from detection systems are investigated
RS.AN-2The impact of the incident is understood
RS.AN-3Forensics are performed
RS.AN-4Incidents are categorized consistent with response plans
RS.MI-1Incidents are contained
RS.MI-2Incidents are mitigated
RS.MI-3Newly identified vulnerabilities are mitigated or documented as accepted risks
RS.IM-1Response plans incorporate lessons learned
RS.IM-2Response strategies are updated
RC.RP-1Recovery plan is executed during or after an event
RC.IM-1Recovery plans incorporate lessons learned
RC.IM-2Recovery strategies are updated
RC.CO-1Public relations are managed
RC.CO-2Reputation after an event is repaired
RC.CO-3Recovery activities are communicated to internal stakeholders and executive and management teams
PR.AC-4, PR.PT-3Access permissions are managed, incorporating the principles of least privilege and separation of duties; Access to systems and assets is controlled, incorporating the principle of least functionality
ID.AM-1, ID.AM-2, ID.AM-4Physical devices and systems within the organization are inventoried; Software platforms and applications within the organization are inventoried; Organizational communication and data flows are mapped
PR.AC-1, PR.AC-4Identities and credentials are managed for authorized devices and users; Access permissions are managed, incorporating the principles of least privilege and separation of duties
PR.AC-2, PR.IP-5Physical access to assets is managed and protected; Policy and regulations regarding the physical operating environment for organizational assets are met
PR.DS-1, PR.DS-2Data-at-rest is protected; Data-in-transit is protected
DE.CM-1, DE.CM-2, DE.CM-7The network is monitored to detect potential cybersecurity events; The physical environment is monitored to detect potential cybersecurity events; Monitoring for unauthorized personnel, connections, devices, and software is performed
PR.AC-2, PR.AT-5, PR.IP-5, DE.CM-2Physical access to assets is managed and protected; Physical and information security personnel understand roles & responsibilities ; Policy and regulations regarding the physical operating environment for organizational assets are met; The physical environment is monitored to detect potential cybersecurity events
PR.AC-2, PR.AC-4, PR.DS-1, PR.DS-3, PR.DS-5Physical access to assets is managed and protected, Access permissions are managed, incorporating the principles of least privilege and separation of duties; Data-at-rest is protected; Assets are formally managed throughout removal, transfers, and disposition; Protections against data leaks are implemented
PR.IP-1, PR.IP-2A baseline configuration of information technology/industrial control systems is created and maintained; A System Development Life Cycle to manage systems is implemented
ID.AM-6, PR.AT-3Cybersecurity roles and responsibilities for the entire workforce and third-party stakeholders (e.g., suppliers, customers, partners) are established; Third-party stakeholders (e.g., suppliers, customers, partners) understand roles & responsibilities
PR.DS-1, PR.IP-4Data-at-rest is protected; Backups of information are conducted, maintained, and tested periodically
DE.AE-1, DE.CM-1, PR.PT-4A baseline of network operations and expected data flows for users and systems is established and managed; The network is monitored to detect potential cybersecurity events; Communications and control networks are protected
DE.CM-7, PR.DS-1Monitoring for unauthorized personnel, connections, devices, and software is performed; Data-at-rest is protected
DE.CM-7, PR.DS-2Monitoring for unauthorized personnel, connections, devices, and software is performed; Data-in-transit is protected
DE.CM-7, DE.CM-8, ID.RA-1Monitoring for unauthorized personnel, connections, devices, and software is performed; Vulnerability scans are performed; Asset vulnerabilities are identified and documented
DE.CM-8, RS.MI-3Vulnerability scans are performed; Newly identified vulnerabilities are mitigated or documented as accepted risks
3.1.1Limit system access to authorized users, processes acting on behalf of authorized users, and devices (including other systems).
3.1.2Limit system access to the types of transactions and functions that authorized users are permitted to execute.
3.1.3Control the flow of CUI in accordance with approved authorizations.
3.1.4Separate the duties of individuals to reduce the risk of malevolent activity without collusion.
3.1.5Employ the principle of least privilege, including for specific security functions and privileged accounts.
3.1.6Use non-privileged accounts or roles when accessing nonsecurity functions.
3.1.7Prevent non-privileged users from executing privileged functions and capture the execution of such functions in audit logs.
3.1.8Limit unsuccessful logon attempts.
3.1.9Provide privacy and security notices consistent with applicable CUI rules.
3.1.10Use session lock with pattern-hiding displays to prevent access and viewing of data after a period of inactivity.
3.1.11Terminate (automatically) a user session after a defined condition.
3.1.12Monitor and control remote access sessions.
3.1.13Employ cryptographic mechanisms to protect the confidentiality of remote access sessions.
3.1.14Route remote access via managed access control points.
3.1.15Authorize remote execution of privileged commands and remote access to security-relevant information
3.1.16Authorize wireless access prior to allowing such connections.
3.1.17Protect wireless access using authentication and encryption.
3.1.18Control connection of mobile devices.
3.1.19Encrypt CUI on mobile devices and mobile computing platforms.21
3.1.20Verify and control/limit connections to and use of external systems.
3.1.21Limit use of portable storage devices on external systems.
3.1.22Control CUI posted or processed on publicly accessible systems.
3.2.1Ensure that managers, systems administrators, and users of organizational systems are made aware of the security risks associated with their activities and of the applicable policies, standards, and procedures related to the security of those systems.
3.2.2Ensure that personnel are trained to carry out their assigned information security-related duties and responsibilities.
3.2.3Provide security awareness training on recognizing and reporting potential indicators of insider reat.
3.3.1Create and retain system audit logs and records to the extent needed to enable the monitoring, analysis, investigation, and reporting of unlawful or unauthorized system activity.
3.3.2Ensure that the actions of individual system users can be uniquely traced to those users so they can be held accountable for their actions.
3.3.3Review and update logged events.
3.3.4Alert in the event of an audit logging process failure.
3.3.5Correlate audit record review, analysis, and reporting processes for investigation and response to indications of unlawful, unauthorized, suspicious, or unusual activity.
3.3.6Provide audit record reduction and report generation to support on-demand analysis and reporting.
3.3.7Provide a system capability that compares and synchronizes internal system clocks with an authoritative source to generate time stamps for audit records.
3.3.8Protect audit information and audit logging tools from unauthorized access, modification, and deletion.
3.3.9Limit management of audit logging functionality to a subset of privileged users.
3.4.1Establish and maintain baseline configurations and inventories of organizational systems (including hardware, software, firmware, and documentation) throughout the respective system development life cycles.
3.4.2Establish and enforce security configuration settings for information technology products employed in organizational systems.
3.4.3Track, review, approve or disapprove, and log changes to organizational systems.
3.4.4Analyze the security impact of changes prior to implementation.
3.4.5Define, document, approve, and enforce physical and logical access restrictions associated with changes to organizational systems.
3.4.6Employ the principle of least functionality by configuring organizational systems to provide only essential capabilities.
3.4.7Restrict, disable, or prevent the use of nonessential programs, functions, ports, protocols, and services.
3.4.8Apply deny-by-exception (blacklisting) policy to prevent the use of unauthorized software or deny-all, permit-by-exception (whitelisting) policy to allow the execution of authorized software.
3.4.9Control and monitor user-installed software.
3.5.1Identify system users, processes acting on behalf of users, and devices.
3.5.2Authenticate (or verify) the identities of users, processes, or devices, as a prerequisite to allowing access to organizational systems.
3.5.3Use multifactor authentication 22 for local and network access 23 to privileged accounts and for network access to non-privileged accounts.
3.5.4Employ replay-resistant authentication mechanisms for network access to privileged and non- privileged accounts.
3.5.5Prevent reuse of identifiers for a defined period.
3.5.6Disable identifiers after a defined period of inactivity.
3.5.7Enforce a minimum password complexity and change of characters when new passwords are created.
3.5.8Prohibit password reuse for a specified number of generations.
3.5.9Allow temporary password use for system logons with an immediate change to a permanent password.
3.5.10Store and transmit only cryptographically-protected passwords.
3.5.11Obscure feedback of authentication information.
3.6.1Establish an operational incident-handling capability for organizational systems that includes preparation, detection, analysis, containment, recovery, and user response activities.
3.6.2Track, document, and report incidents to designated officials and/or authorities both internal and external to the organization.
3.6.3Test the organizational incident response capability.
3.7.1Perform maintenance on organizational systems.
3.7.2Provide controls on the tools, techniques, mechanisms, and personnel used to conduct system maintenance.
3.7.3Ensure equipment removed for off-site maintenance is sanitized of any CUI.
3.7.4Check media containing diagnostic and test programs for malicious code before the media are used in organizational systems.
3.7.5Require multifactor authentication to establish nonlocal maintenance sessions via external netw connections and terminate such connections when nonlocal maintenance is complete.
3.7.6Supervise the maintenance activities of maintenance personnel without required access authorization.
3.8.1Protect (i.e., physically control and securely store) system media containing CUI, both paper and digital.
3.8.2Limit access to CUI on system media to authorized users.
3.8.3Sanitize or destroy system media containing CUI before disposal or release for reuse.
3.8.4Mark media with necessary CUI markings and distribution limitations.
3.8.5Control access to media containing CUI and maintain accountability for media during transport outside of controlled areas.
3.8.6Implement cryptographic mechanisms to protect the confidentiality of CUI stored on digital media during transport unless otherwise protected by alternative physical safeguards.
3.8.7Control the use of removable media on system components.
3.8.8Prohibit the use of portable storage devices when such devices have no identifiable owner.
3.8.9Protect the confidentiality of backup CUI at storage locations.
3.9.1Screen individuals prior to authorizing access to organizational systems containing CUI.
3.9.2Ensure that organizational systems containing CUI are protected during and after personnel actions such as terminations and transfers.
3.10.1Limit physical access to organizational systems, equipment, and the respective operating environments to authorized individuals.
3.10.2Protect and monitor the physical facility and support infrastructure for organizational systems.
3.10.3Escort visitors and monitor visitor activity.
3.10.4Maintain audit logs of physical access.
3.10.5Control and manage physical access devices.
3.10.6Enforce safeguarding measures for CUI at alternate work sites.
3.11.1Periodically assess the risk to organizational operations (including mission, functions, image, or reputation), organizational assets, and individuals, resulting from the operation of organizational systems and the associated processing, storage, or transmission of CUI.
3.11.2Scan for vulnerabilities in organizational systems and applications periodically and when new vulnerabilities affecting those systems and applications are identified.
3.11.3Remediate vulnerabilities in accordance with risk assessments.
3.12.1Periodically assess the security controls in organizational systems to determine if the controls are effective in their application.
3.12.2Develop and implement plans of action designed to correct deficiencies and reduce or eliminate vulnerabilities in organizational systems.
3.12.3Monitor security controls on an ongoing basis to ensure the continued effectiveness of the controls.
3.12.4Develop, document, and periodically update system security plans that describe system boundaries, system environments of operation, how security requirements are implemented, and the relationships with or connections to other systems.
3.13.1Monitor, control, and protect communications (i.e., information transmitted or received by organizational systems) at the external boundaries and key internal boundaries of organizational systems.
3.13.2Employ architectural designs, software development techniques, and systems engineering principles that promote effective information security within organizational systems.
3.13.3Separate user functionality from system management functionality.
3.13.4Prevent unauthorized and unintended information transfer via shared system resources.
3.13.5Implement subnetworks for publicly accessible system components that are physically or logically separated from internal networks.
3.13.6Deny network communications traffic by default and allow network communications traffic by exception (i.e., deny all, permit by exception).
3.13.7Prevent remote devices from simultaneously establishing non-remote connections with organizational systems and communicating via some other connection to resources in external networks (i.e., split tunneling).
3.13.8Implement cryptographic mechanisms to prevent unauthorized disclosure of CUI during transmission unless otherwise protected by alternative physical safeguards.
3.13.9Terminate network connections associated with communications sessions at the end of the sessions or after a defined period of inactivity.
3.13.10Establish and manage cryptographic keys for cryptography employed in organizational systems.
3.13.11Employ FIPS-validated cryptography when used to protect the confidentiality of CUI.
3.13.12Prohibit remote activation 27 of collaborative computing devices and provide indication of devices in use to users present at the device.
3.13.13Control and monitor the use of mobile code.
3.13.14Control and monitor the use of Voice over Internet Protocol (VoIP) technologies.
3.13.15Protect the authenticity of communications sessions.
3.13.16Protect the confidentiality of CUI at rest.
3.14.1Identify, report, and correct system flaws in a timely manner.
3.14.2Provide protection from malicious code at designated locations within organizational systems.
3.14.3Monitor system security alerts and advisories and take action in response.
3.14.4Update malicious code protection mechanisms when new releases are available.
3.14.5Perform periodic scans of organizational systems and real-time scans of files from external sources as files are downloaded, opened, or executed.
3.14.6Monitor organizational systems, including inbound and outbound communications traffic, to detect attacks and indicators of potential attacks.
3.14.7Identify unauthorized use of organizational systems.
3.1.1, 3.1.2, 3.1.7Limit system access to authorized users, processes acting on behalf of authorized users, and devices (including other systems).; Limit system access to the types of transactions and functions that authorized users are permitted to execute.; Prevent non-privileged users from executing privileged functions and capture the execution of such functions in audit logs.
3.1.12, 3.1.13, 3.1.14, 3.1.14, 3.1.15, 3.1.8, 3.1.20, 3.7.5, 3.8.2, 3.13.7Monitor and control remote access sessions.; Employ cryptographic mechanisms to protect the confidentiality of remote access sessions.; Route remote access via managed access control points.; Authorize remote execution of privileged commands and remote access to security-relevant information; Limit unsuccessful logon attempts.; Require multifactor authentication to establish nonlocal maintenance sessions via external netw connections and terminate such connections when nonlocal maintenance is complete.; Limit access to CUI on system media to authorized users.; Prevent remote devices from simultaneously establishing non-remote connections with organizational systems and communicating via some other connection to resources in external networks (i.e., split tunneling).
3.1.7, 3.3.2, 3.3.3, 3.3.4, 3.3.5, 3.4.3, 3.7.1, 3.7.6, 3.10.4, 3.10.5Prevent non-privileged users from executing privileged functions and capture the execution of such functions in audit logs.; Ensure that the actions of individual system users can be uniquely traced to those users so they can be held accountable for their actions.; Review and update logged events.; Alert in the event of an audit logging process failure.; Correlate audit record review, analysis, and reporting processes for investigation and response to indications of unlawful, unauthorized, suspicious, or unusual activity.; Track, review, approve or disapprove, and log changes to organizational systems.; Perform maintenance on organizational systems.; Supervise the maintenance activities of maintenance personnel without required access authorization.;Maintain audit logs of physical access.;Control and manage physical access devices.
3.4.3, 3.4.4Track, review, approve or disapprove, and log changes to organizational systems.; Analyze the security impact of changes prior to implementation.
3.1.3, 3.8.1Control the flow of CUI in accordance with approved authorizations.;Protect (i.e., physically control and securely store) system media containing CUI, both paper and digital.
3.1.19, 3.8.1Encrypt CUI on mobile devices and mobile computing platforms.21;Protect (i.e., physically control and securely store) system media containing CUI, both paper and digital.
3.7.1, 3.7.2, 3.8.3Perform maintenance on organizational systems.;Provide controls on the tools, techniques, mechanisms, and personnel used to conduct system maintenance.;Sanitize or destroy system media containing CUI before disposal or release for reuse.
3.8.1, 3.8.2Protect (i.e., physically control and securely store) system media containing CUI, both paper and digital.;Limit access to CUI on system media to authorized users.
3.6.1, 3.14.6, 3.14.7Establish an operational incident-handling capability for organizational systems that includes preparation, detection, analysis, containment, recovery, and user response activities.;Monitor organizational systems, including inbound and outbound communications traffic, to detect attacks and indicators of potential attacks.;Identify unauthorized use of organizational systems.
3.8.2, 3.10.1, 3.10.2, 3.10.5, 3.10.6, 3.12.1Limit access to CUI on system media to authorized users.; Limit physical access to organizational systems, equipment, and the respective operating environments to authorized individuals.; Protect and monitor the physical facility and support infrastructure for organizational systems.; Control and manage physical access devices.; Enforce safeguarding measures for CUI at alternate work sites.; Periodically assess the security controls in organizational systems to determine if the controls are effective in their application.
3.8.1, 3.8.5, 3.8.7Protect (i.e., physically control and securely store) system media containing CUI, both paper and digital.;Control access to media containing CUI and maintain accountability for media during transport outside of controlled areas.;Control the use of removable media on system components.
3.9.1, 3.9.2Screen individuals prior to authorizing access to organizational systems containing CUI.;Ensure that organizational systems containing CUI are protected during and after personnel actions such as terminations and transfers.
3.6.1, 3.12.2Establish an operational incident-handling capability for organizational systems that includes preparation, detection, analysis, containment, recovery, and user response activities.;Develop and implement plans of action designed to correct deficiencies and reduce or eliminate vulnerabilities in organizational systems.
3.1.18, 3.7.1, 3.13.13Control connection of mobile devices.;Perform maintenance on organizational systems.;Separate user functionality from system management functionality.
3.11.1, 3.11.2, 3.11.3Periodically assess the risk to organizational operations (including mission, functions, image, or reputation), organizational assets, and individuals, resulting from the operation of organizational systems and the associated processing, storage, or transmission of CUI.;Scan for vulnerabilities in organizational systems and applications periodically and when new vulnerabilities affecting those systems and applications are identified.;Remediate vulnerabilities in accordance with risk assessments.
3.1.1, 3.1.5, 3.1.6, 3.7.1, 3.7.2Limit system access to authorized users, processes acting on behalf of authorized users, and devices (including other systems).; Employ the principle of least privilege, including for specific security functions and privileged accounts.; Use non-privileged accounts or roles when accessing nonsecurity functions.; Perform maintenance on organizational systems.; Provide controls on the tools, techniques, mechanisms, and personnel used to conduct system maintenance.
3.1.7, 3.3.1Prevent non-privileged users from executing privileged functions and capture the execution of such functions in audit logs.; Create and retain system audit logs and records to the extent needed to enable the monitoring, analysis, investigation, and reporting of unlawful or unauthorized system activity.
3.8.6, 3.13.11Implement cryptographic mechanisms to protect the confidentiality of CUI stored on digital media during transport unless otherwise protected by alternative physical safeguards.; Employ FIPS-validated cryptography when used to protect the confidentiality of CUI.
3.6.2, 3.12.2Track, document, and report incidents to designated officials and/or authorities both internal and external to the organization.; Develop and implement plans of action designed to correct deficiencies and reduce or eliminate vulnerabilities in organizational systems.
AC-1Access Control Policy and Procedures
AC-2Account Management
AC-3Access Enforcement
AC-4Information Flow Enforcement
AC-5Separation of Duties
AC-6Least Privilege
AC-6(9)Access Control: Auditing use of privileged functions
AC-7Unsuccessful Logon Attempts
AC-8System Use Notification
AC-9Previous Logon (Access) Notification
AC-10Concurrent Session Control
AC-11Session Lock
AC-12Session Termination
AC-13Withdrawn
AC-14Permitted Actions without Identification or Authentication
AC-15Withdrawn
AC-16Security Attributes
AC-17Remote Access
AC-18Wireless Access
AC-19Access Control for Mobile Devices
AC-19(5)Access Control: Full device / container based encryption
AC-20Use of External Information Systems
AC-21Information Sharing
AC-22Publicly Accessible Content
AC-23Data Mining Protection
AC-24Access Control Decisions
AC-25Reference Monitor
AT-1Security Awareness and Training Policy and Procedures
AT-2Security Awareness Training
AT-3Role-Based Security Training
AT-4Security Training Records
AT-5Withdrawn
AU-1Audit and Accountability Policy and Procedures
AU-2Audit Events
AU-2(3)Audit and Accountability: reviews and updates
AU-3Content of Audit Records
AU-4Audit Storage Capacity
AU-5Response to Audit Processing Failures
AU-6Audit Review, Analysis, and Reporting
AU-7Audit Reduction and Report Generation
AU-8Time Stamps
AU-9Protection of Audit Information
AU-10Non-repudiation
AU-11Audit Record Retention
AU-12Audit Generation
AU-13Monitoring for Information Disclosure
AU-14Session Audit
AU-15Alternate Audit Capability
AU-16Cross-Organizational Auditing
CA-1Security Assessment and Authorization Policies and Procedures
CA-2Security Assessments
CA-3System Interconnections
CA-4Withdrawn
CA-5Plan of Action and Milestones
CA-6Security Authorization
CA-7Continuous Monitoring
CA-8Penetration Testing
CA-9Internal System Connections
CM-1Configuration Management Policy and Procedures
CM-2Baseline Configuration
CM-3Configuration Change Control
CM-4Security Impact Analysis
CM-5Access Restrictions for Change
CM-6Configuration Settings
CM-7Least Functionality
CM-8Information System Component Inventory
CM-9Configuration Management Plan
CM-10Software Usage Restrictions
CM-11User-Installed Software
CP-1Contingency Planning Policy and Procedures
CP-2Contingency Plan
CP-3Contingency Training
CP-4Contingency Plan Testing
CP-5Withdrawn
CP-6Alternate Storage Site
CP-7Alternate Processing Site
CP-8Telecommunications Services
CP-9Information System Backup
CP-10Information System Recovery and Reconstitution
CP-11Alternate Communications Protocols
CP-12Safe Mode
CP-13Alternative Security Mechanisms
IA-1Identification and Authentication Policy and Procedures
IA-2Identification and Authentication (Organizational Users)
IA-3Device Identification and Authentication
IA-4Identifier Management
IA-5Authenticator Management
IA-5(1)Password -Based Authentication: Enforces minimum complexity
IA-6Authenticator Feedback
IA-7Cryptographic Module Authentication
IA-8Identification and Authentication (Non- Organizational Users)
IA-9Service Identification and Authentication
IA-10Adaptive Identification and Authentication
IA-11Re-authentication
IR-1Incident Response Policy and Procedures
IR-2Incident Response Training
IR-3Incident Response Testing
IR-4Incident Handling
IR-5Incident Monitoring
IR-6Incident Reporting
IR-7Incident Response Assistance
IR-8Incident Response Plan
IR-9Information Spillage Response
IR-10Integrated Information Security Analysis Team
MA-1System Maintenance Policy and Procedures
MA-2Controlled Maintenance
MA-3Maintenance Tools
MA-4Nonlocal Maintenance
MA-5Maintenance Personnel
MA-6Timely Maintenance
MP-1Media Protection Policy and Procedures
MP-2Media Access
MP-3Media Marking
MP-4Media Storage
MP-5Media Transport
MP-6Media Sanitization
MP-7Media Use
MP-8Media Downgrading

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