Exhibit_A_-_Desired_Integrations_and_Programs_List.pdf

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Attached to
Human Services Focused Case Management, Integration and Low Code Platform Solution - Human Services ARPA
Solicitation number
24-0330-RFP
Issued by
Pinellas County, Florida

About this file

Exhibit A is a comprehensive document from Pinellas County Human Services detailing desired interfaces, internal system integrations, and sample programs for potential technology and data sharing partnerships. The document outlines a detailed list of external and internal systems where Pinellas County seeks to establish data exchanges and integrations, with priority levels ranging from mandatory to low, including healthcare providers, government agencies, social services organizations, and technology platforms. Key desired integrations include connections with State Health Management System, hospital systems like BayCare and Bayfront, dental software, pharmacy benefit management, electronic health records, and various community partner systems.

The document reveals Pinellas County's strategic approach to enhancing data coordination and care management across multiple service continuums, with a focus on secure, bidirectional data exchanges. The integrations aim to support care coordination, program planning, and performance review across diverse programs including healthcare, homeless services, mental health, substance abuse treatment, and social support services. The county seeks real-time and standardized data integration capabilities, with an emphasis on exploring opportunities for automated, secure data sharing. The list includes both existing partnerships and potential future integrations, highlighting the county's commitment to technological innovation and comprehensive service delivery through improved data management and system interoperability.

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EXHIBIT A – Desired Integrations and Programs List

• Human Services Desired Interfaces and Data Exchanges

• Human Services Desired Internal System Integrations List

• Human Services Sample Programs List

Human Services Desired Interfaces and Data Exchanges

Desired interfaces and data exchanges with external entities/systems and internal systems. Pinellas County collaborates with a range of community partners for service delivery across multiple continuums. In many cases, data is shared to help with care coordination, program planning, performance review, and other reasons. The following are listed as desired interfaces and data exchanges for informational purposes. In some cases, the goal will be to automate our operational exchange of secure data with our partners (ie: not direct system interfacing), in other instances, where opportunities exist, the collaboration may include a closer integration and exchange across systems. It is important to note that these opportunities would have to be explored and approved by partner agencies and approval should in no way be assumed based on this proposal.

Entity or System Responsible Additional Detail Priority

Level TBD State Health Management System (HMS)

State Department of Health

Health Program client data for PCHP clients seen at DOH sites High

Eaglesoft Dental Software Eaglesoft

Local Department of Health software for managing client information on dental encounters.

https://www.pattersondental.com/cp/softwa re/dental-practice-management-software/eaglesoft High

Baycare Hospital System

The county provides eligibility files to hospitals and receives eligible client encounters for ingestion into health system information. (ambulatory, inpatient, and ER) Real-time integration is required for effective care coordination of clients. High

Bayfront Hospital Orlando Health

The county provides eligibility files to hospitals and receives eligible client encounters for ingestion into health system information. (ambulatory, inpatient, and ER) Real-time integration is required for effective care coordination of clients. High

Advent Health North Pinellas Advent Health

The county provides eligibility files to hospitals and receives eligible client encounters for ingestion into health system information. (ambulatory, inpatient, and ER) Real-time integration is required for effective care coordination of clients. High

CitizensRx CitizensRx County Contracted pharmacy benefit management entity. Pinellas provides Mandatory https://www.pattersondental.com/cp/software/dental-practice-management-software/eaglesoft https://www.pattersondental.com/cp/software/dental-practice-management-software/eaglesoft https://www.pattersondental.com/cp/software/dental-practice-management-software/eaglesoft eligible client files to vendors twice per day and a full extract is resent each week. The PBM provides client-level prescription details for ingestion in the county health program data.

Eprescribing TBD Lab Orders and Specialty Care Referrals Various

Ability to electronically submit referrals for labs and specialty care referrals and ability to receive returned details on referral Mandatory

Client verification Various

Seeking to explore integrations for client eligibility and enrollment status for Medicaid, Medicare, SSDI, SSI, State of Florida, etc. Low

Pinellas Coordinated Access Model Unite Us https://uniteus.com/ Low Amazon Web Services (AWS)

Pinellas Business Technology Services Pinellas County AWS data project Medium

Homeless Management Information System (HMIS)

Homeless Leadership Alliance https://www.pinellashomeless.org/hmis Low

211 Tampa Bay Cares

211 Tampa Bay Cares

Social service data system with online search/referral information.

https://211tbc.myresourcedirectory.com/ Low

Florida HIE AHCA

The Agency for Health Care Administration governs the Florida HIE by setting policy, convening stakeholders, providing oversight, engaging Federal partners, and promoting the benefits of health information technology.

http://www.fhin.net/floridaHie/index.shtml High

Florida E-FORCSE Prescription Drug Monitoring Program

Florida Department of Health

E-FORCSE is the State of Florida PDMP. They are collaborating with Appriss Health, the service provider for E-FORCSE, to provide this integration option to all healthcare practitioners in the State utilizing a service called PMP Gateway. The PMP Gateway facilitates communication, information transfer, integration, and support for the state approval process and the EHR vendor development process.

https://www.floridahealth.gov/statistics-and-data/e-forcse/EHR_Integration/index.html High

National Health Information Exchange? CMS https://nppes.cms.hhs.gov/webhelp/nppeshe lp/HEALTH%20INFORMATION%20EXCHANGE.

html https://www.healthit.gov/topic/health-it-and-health-information-exchange-basics/health-information-exchange Medium

Program data sources client-level Various Providers

Receipt and ingestion of various files from program partners in the community. Files Medium https://uniteus.com/ https://www.pinellashomeless.org/hmis https://211tbc.myresourcedirectory.com/ http://www.fhin.net/floridaHie/index.shtml https://www.floridahealth.gov/statistics-and-data/e-forcse/EHR_Integration/index.html https://www.floridahealth.gov/statistics-and-data/e-forcse/EHR_Integration/index.html https://nppes.cms.hhs.gov/webhelp/nppeshelp/HEALTH%20INFORMATION%20EXCHANGE.html https://nppes.cms.hhs.gov/webhelp/nppeshelp/HEALTH%20INFORMATION%20EXCHANGE.html https://nppes.cms.hhs.gov/webhelp/nppeshelp/HEALTH%20INFORMATION%20EXCHANGE.html https://www.healthit.gov/topic/health-it-and-health-information-exchange-basics/health-information-exchange https://www.healthit.gov/topic/health-it-and-health-information-exchange-basics/health-information-exchange https://www.healthit.gov/topic/health-it-and-health-information-exchange-basics/health-information-exchange can be limited to a specified number of formats and types

Program data sources aggregate Various Providers

Receipt and ingestion of various files from program partners in the community. Files can be limited to a unified format for aggregate reporting. Medium

Data Extract for Internal use and submission to Data Collaborative HS/USF

Ability to generate a file for submission to the data collaborative program at the University of South Florida’s Florida Mental Health Institute Low

MaxRTE MaxRTE Healthcare insurance discovery software https://maxrte.com/

Human Services Desired Internal System Integrations List

System Entity Additional Detail Priority Level TBD

Future EHR Solution TBD

Future Human Services EHR solution currently being procured by the County Mandatory

Future Contract Management Solution TBD

Future Human Services Contract Management solution currently being procured by the County Mandatory

Future Grant Management Solution TBD

Future Human Services Grant Management solution currently being procured by the County Mandatory

Granicus Legistar Granicus

County Contract review tool for approvals and agenda https://granicus.com/solution/govmeetings/l egistar/ Medium

ArcGIS Enterprise ESRI County enterprise GIS data and ArcGIS Enterprise mapping tools Low

Oracle E-Business Suite Oracle https://www.oracle.com/applications/ebusin ess/ High

Everbridge Everbridge Autodialer system set up to receive files for notifications of clients High

PowerBI Microsoft Data Analytics Software High

Okta Okta Single Sign-on Portal Mandatory https://maxrte.com/ https://granicus.com/solution/govmeetings/legistar/ https://granicus.com/solution/govmeetings/legistar/

Human Services Sample Programs List

This list includes a range of partners that often share information with Pinellas County.

Information can be client level or aggregate depending on the program and reporting need.

For many of the partners, PCHS would like to work towards a unified data approach with greater client care coordination. This will require the ability to receive and ingest data in several standardized formats along with flexibility to adjust for unique feeds as needed.

Program/Project Sub Program

G rant

Related

Contract(s)

Purchasing

Client Level

Aggregate Level

Jail Diversion JD/PD Support No PD Interlocal Yes Yes Homeless Leadership Alliance No

HLA Agreement (admin, navig, etc) No Yes

Syringe Exchange No Syringe Exchange Agreement Yes No Yes

Healthcare for the Homeless (HCH) HCH Yes Dept of Health Yes Yes

HIV Yes * Yes Yes

Hypertension Yes Department of Health Yes Yes

CARES/Street Medicine Yes DOH Yes Yes

HCH - HRSA Capital CADRE Yes No Yes

American Rescue Plan Yes No Yes

Pinellas County Health Program

Primary, Dental, Vision No DOH Yes Yes

Mobile Medical Unit Acquisition No Lifeline Yes No No Hospital Service Agreements No

Bayfront, Baycare, Advent Health Yes Yes

Pharmacy Services No CitizensRx Yes Yes Yes

JAG Local Yes PCSO, St. Pete, MOU No Yes

JAG Countywide Yes/Out Approx 6 subawards No Yes

COAP Yes USF, partners Yes

COSSAP Yes Operation PAR No Yes

Domestic Violence Response Improvement Yes Court, PCSO, No Yes Family Dependency Treatment Yes * No Yes Veterans Treatment Court Yes * No Yes Opioid Affected Youth Initiative Yes * No Yes

Road to Success Yes Public Defender No Yes Complex Case Reintegration Program Yes PERC, Westcare No Yes

Drug Court Thrive Yes No Yes

Drug Court Z Yes Westcare, Center for Rational Living Yes No Yes

Drug Court N No Westcare, Center for Rational Living Yes No Yes

Aurora Yes * No Yes

Juvenile Drug Court No Suncoast No Yes First Responder - Comprehensive Addiction and Recovery FRCARA Yes * * *

Justice for Families Yes * * * 211 Tampa Bay Cares Call Center No

211 Tampa Bay Cares No Yes

Adult Emergency Financial Assistance AEFAP No No Yes

211 Homeless Helpline No No Yes Rapid Rehousing Initiative RRH No

211, St Vincent DePaul, MOU Yes Yes

Social Action Funding No/Out Various No Yes

Drug Abuse Trust Fund No/Out Various No Yes

Opioid Settlement No/Out Various TBD TBD

Pinellas Matters No Bayfront, CHC MOU, Westcare MOU Yes Yes

CAM/Unite Us No Unite Us Yes Yes Yes Elevate Behavioral Health No KPMG Yes No Yes

Legal Aid No Gulfcoast Legal Services No Yes

Guardian Ad Litem No State GAL No Yes

PSTA Bus Passes No PSTA Yes Yes

Travelers Aid No Daystar No Yes

Senior Meals No Neighborly Care Services No Yes

Permanent Supportive Housing No

Boley Centers, Catholic Charities No Yes

Pinellas Hope No Catholic Charities No Yes

Child Protection Exams No No Yes Sexual Assault Victim Exams No Suncoast No Yes

Indigent Burial No Alife (Premier) Yes Yes Yes Domestic Violence Shelter Support No

CASA, Hope Villages of America No Yes

Family Sheltering Program No HEP Yes No Yes

Homeless Outreach No Directions for Living Yes No Yes Homeless Outreach Beds No HEP, Westcare Yes No Yes Turning Point Homeless Inebriate Beds No Westcare No Yes Evera Health Community Health Supports (CHC) LIP No Evera Health No Yes

LIP Agreements LIP No AHCA for Evera and HCH No No

Public Health Core Services No DOH No Yes Everbridge Autodialer System No Everbridge No Yes

CABHI No

Westcare, Operation PAR, Directions for Living Yes Yes

Mental Health Court Yes Courts, PD, SAO, Directions for Living No Yes

Mental Health Court Service Support No

Public Defender Interlocal No Yes

Evening Reporting Center No Florida DJJ No Yes

SOAR No Directions for Living Yes Yes

Care Connect No Various BH, 211 No Yes

Medical Examiner and Forensic Lab No

Dr. Thogmartin, District 6 Medical Examiner Yes Yes

Vaccine Ambassador Program Yes Operation PAR Yes Yes

Detox services No Operation PAR No Yes

Pasco Autopsy No Pasco County No No

Cremation Fee program No N/A Yes Yes Pinellas Integrated Care Alliance (PICA) No PEMHS Yes Yes

Crisis Stabilization No PEMHS Yes Yes Pinellas County Empowerment Team (PCET) No Directions for Living Yes Yes Yes

PDMP Opioid Data SIP Yes State of Florida Interlocal No Yes

Pinellas County Data Collaborative No Signatories, USF No Yes ACCESS Partner Agreement No State of Florida No No

General Data Sharing No

Various Business Associates Agreements Yes Yes

Duke Energy Agreement for Assistance No Duke Energy Yes Yes

Bay Area Legal MOU No Bay Area Legal Services Yes No

Other No

Technology, Bill to Pay/Premantus, DAVID, BAAs, Safe Harbor MOU, Day Reporting MOU, Misdemeanor Probation, NCQA, Disability Advocacy No * Yes *

FHAP No * * *

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