EV Charging Facility Software.pdf

REQUEST FOR INFORMATION

This is a SOURCES SOUGHT NOTICE ACQR6091079 for Market Research only to determine the availability of the firms to provide software for Electric Vehicle Charging Facilities, also known as Electric Vehicle Charging Stations or Electric Vehicle Supply Equipment, at Navy installations in the United States (U.S.).

THIS IS NOT A SOLICITATION FOR PROPOSALS AND NO CONTRACT WILL BE

AWARDED FROM THIS SYNOPSIS. No reimbursement will be made for any costs associated with providing information in response to this synopsis or any follow up information requests. Respondents will NOT be notified of the results of evaluations.

In accordance with Federal Acquisition Regulation (FAR) 15.201(e), responses to this synopsis are not offers and cannot be accepted by the Government to form a binding contract. This synopsis is issued solely for information and planning purposes and does not constitute a solicitation for proposals. Responses to this notice shall be treated as information only. This is not a Request for Proposal (RFP) or an Invitation for Bid (IFB), nor is it to be construed as a commitment by the government. Further, the government reserves the right to pursue any concepts that may result from this action without restriction.

PURPOSE: The Government seeks an Electric Vehicle Charging Facility (EVCF), also known as electric vehicle supply equipment (EVSE), software cloud solution to meet the needs of government operated vehicle (GOV) non-tactical fleet. The Navy shall procure a solution that can manage, monitor, sustain, and secure the EVCF interoperable control system. The EVCF software aligns with the Navy’s zero-emission strategic goals, specifically for the Government Operated Vehicle (GOV) non-tactical fleet. This Sources Sought is for EVCF software only, and does not include the purchase, maintenance, or operation of electric vehicles or EVCF hardware.

SCENARIO AND GOALS: The Government would like industry software solution for EVCF interoperable control systems at Navy installations in the U.S. Contractors may propose solutions at named individual Navy installations in the U.S. The contract type desired is firm fixed price, where contractor would provide the software solution hosted in the cloud to support the Navy’s day-to-day management of EVCFs. Contracts will include technology, cybersecurity, and operations and maintenance of the EVCF. It is desired that any new EVCF is focused on serving GOVs. Navy demand for EVCF solutions to service GOVs will grow over time as electric vehicle adoption increases within the non-tactical vehicle fleet.

SUPPORTING POLICY TO EXPAND EVCF: Executive Order 14057, signed in December 2021, directs the Federal Government to acquire zero emission vehicles (100% light-duty acquisitions starting FY2027, 100% medium- and heavy-duty acquisitions starting FY2035).

DESIRED EQUIPMENT AND CAPABILITIES:

The Navy is seeking a response that clearly communicates a solution for Level 2 and Level 3 EVCF software to support their operations in compliance with the requirements below:

Business and Sustainment Requirements:

Charging stations shall meet IT security and privacy requirements communicated in the GSA BPA for the EVCF and Ancillary Services (EVSE purchasing resources | GSA).

Vendor software shall have automatic web-based tracking/metering and control for a vendor agnostic hardware interoperable environment. At a minimum, the web-based application shall generate per vehicle kW usage and charging times based on user input intervals. Charger electronic data interface shall capture and be capable of push or pull file transfer of the following parameters listed below. Feature shall include energy and demand metering conforming to ANSI C12.20. Web-based control capability shall enable remote charger station administration and access control.

Vendor software shall integrate with payment/activation/vehicle identification method, including either magnetic swipe or RFID.

Vendor software shall integrate and accept or connect to the following fleet cards:

o WEX o Voyager

Vendor EVCF software shall have scheduling features that allow for programmed charging for utility off-peak start times.

Vendor shall be able to properly integrate hardware and software while meeting all GSA EVSE BPA requirements.

Vendor software shall be able to manage and analyze EVCF inventory and ensure full visibility of assets based off commissioning and decommissioning of old and new EVCF and changes to existing EVCF.

Vendor shall provide training services on how to properly implement, manage and sustain hardware and software.

Vendor software shall be able to provide cost optimization services.

Vendor software shall be able to operate and maintain a hardware vendor agnostic interoperable environment as the systems updates.

The vendor shall implement and maintain an operational help desk in support of EVCF system users. Help desk support should be operational 24/7. The vendor shall support business and organization requirements while following internal local support processes and procedures that assist them in providing support for EVCF systems, in accordance with NAVFAC, internal, and local memorandum(s) of understanding/agreement, and system SOP(s). The vendor shall perform the following tasks:

o Provide customer service, receive, assist, document, resolve incidents and problem resolution via identification and resolution of technical problems.

o Analyze, provide detail documentation, escalate, coordinate, follow-up, and closeout incidents using an incident tracking system.

o Provide, participate, and advise worldwide customers of events and incidents that affect service to local EVCF systems.

o Utilize excellent customer service and communication skills and be physically able to perform hardware maintenance support activities.

o Within STS or other supported tracking system, provide accurate metrics relating to quantity, category, status, resolution, cause, severity, priority, and other significant sequences.

Technology Requirements (Software):

Vendor shall have back-end charge station management application that can activate, troubleshoot, ensure station are online, and configure stations in the EVCF.

Vendor shall use energy analytics to quantify energy consumed by EVCF.

Vendor shall use user analytics to understand peak and off-peak hours to know when users interact with the EVCF.

Vendor shall use asset and location analytics to track and identify characteristics of equipment and how they are used.

Vendor shall use pricing and billing analytics to manage station pricing and track billing to collect income.

Vendor shall offer a cloud-based software that can integrate multiple EVCF hardware.

Vendor shall offer a methodology to setup new user accounts and groups

Cybersecurity Requirements:

Vendor shall be compliant with the following policies:

o Vendor-hosted system: NIST 800-171, NIST 800-37, NIST 800-53, NIST 800-207, NIST 800-82, NIST 800-145, NIST 800-12, FIPS 140-3, FIPS 186-5 o Cloud Service Offering: Vendor shall be minimally authorized at FedRAMP

Moderate in order to be considered for DoD/Navy use. All projects that include a CLOUD SERVICE (Software-as-a-Service, for example) component SHALL follow DoD/Navy Cloud Acquisition Requirements. Reference DODI 5000.82, DFARS Subpart 239.76, DoD CC SRG, and DON Cloud Policy.

Vendor shall have encryption and network protocols that align with NIST, FIPS, and 3GPP standards and data needs to be protected both at rest and in transit.

Vendor shall have capability and experience in configuring and managing IT products and services in accordance with the latest versions.

Vendor shall outline a comprehensive risk assessment methodology that systematically identifies, evaluates, and mitigates cybersecurity threats and vulnerabilities.

Vendor shall have a comprehensive resilience and disaster recovery plan, including specific protocols for data backup, system redundancy, and ensuring continuity of operations following a cybersecurity incident.

Vendor shall have access control through strong governance and using Identity and Access Management (IAM) and Privilege Access Management (PAM) tools to secure user access and connectivity.

Vendor shall have a comprehensive physical security plan tailored to NAVFAC standards, detailing measures such as controlled access, surveillance, and secure facility protocols.

Vendor shall have a software that has zero-trust network architecture (ZTNA) and key ZTNA principles.

In summary, the Government wants to know if the industry is interested in providing hardware and software for EVCF, and if the industry believes that it is a financially viable solution.

SUBMISSION REQUIREMENTS:

Responses to this Sources Sought notice shall not exceed 10 pages and will be prepared using

Please provide your written response electronically by 25 February 2025, 14:00 Pacific, to Dyanne Van Der Kamp at dyanne.vanderkamp.civ@us.navy.mil, not to exceed 10 pages.

SUBMITTAL INQUIRY POC:

Dyanne Van Der Kamp dyanne.vanderkamp.civ@us.navy.mil (805)407-4933

Alternate POC:

Jonathan Oliveros jonathan.c.oliveros.civ@us.navy.mil

(805) 415-4335