ESBD_File_352773_Exhibit L POL-604-10 Data Center Services (DCS) Infrastructure Requirements.pdf

Exhibit L POL-604-10 Data Center Services (DCS) Infrastructure Requirements

The Texas Legislature, by action of House Bill 1516, 79th Legislature (Regular Session), established the foundation of a shared technology infrastructure and directed Department of Information Resources (DIR) to coordinate a statewide program to consolidate infrastructure services. Section 2054.391 requires State agencies included in the DCS program to use such services, unless otherwise approved by DIR through a Data Center Services Exemption. DIR currently has executed multi-vendor contracts to provide data center managed services for DIR Customers.

All hosted solutions offered in response to this RFO (including custom developed application, COTS, and Portal or Website managed content) must host the application or solution in the DCS program, using either public or private cloud compute and DCS managed services provided.

Respondents should comprehensively list their infrastructure or compute requirements, to be hosted in either a DCS public or private cloud, for financial review by the Department of Information Resources (DIR). The DIR will facilitate the process to request an estimate of the cost to host the solution within the DCS program.

If the Respondent intends to propose SaaS, then the Respondent must demonstrate that the solution clearly meets the National Institute of Standards and Technology (NIST) standard definition of SaaS (NIST Definition of Cloud Computing Special Publication 800-145). The solution must be TX-RAMP certified (or equivalent substitution). The DIR will be required to request and receive from DIR a DCS program exemption before a contract can be awarded to a Respondent if the solution is purchased outside of the DCS program.

More details about the DCS Vendor Contracts, Master Services Agreements (MSA) and Statements of Work (SOW) may be found on DIR’s website at: www.dir.texas.gov.

Respondents should provide one technical solution: either SaaS or DCS hosted and managed. If your proposal is for a hosted solution, it will need to be hosted in the State’s DCS program, which offers both public and private cloud hosting options. This program provides all server management functions including system administration, operating system management and patching, base security services, dedicated local area network connectivity, storage services, backup services and disaster recovery services. Respondents should indicate whether it is proposing fully managed, or semi managed DCS infrastructure hosting and compute solutions required.

Respondents are not required to estimate the cost to host within the DCS program; however, Respondents are required to provide complete technical specifications in order for the DIR to estimate.

Collectively, the DCS contracts provide participating Customers mainframe and server operations, both public and private cloud services, disaster recovery, and bulk print and mail services.

http://www.dir.texas.gov/

Exhibit L POL-604-10 2 of 2 Data Center Services (DCS) Infrastructure Requirements

DCS Public Cloud Software Acquisition As a participating entity in the DCS program, DIR is required to acquire all in-scope infrastructure compute, services, and software-as-a-service (SaaS) through the DCS program.

The Successful Respondent is required to participate in the procurement process with the Public Cloud Manager for all SaaS products.

DCS Public Cloud Industry leading public cloud services available from DIR Shared Technology Services are hardened public cloud virtual data center solutions with a focus on aligning the DCS Operating Model with Industry Best Practices, technical and security assurances, and onboarding of public cloud services through Amazon Web Services (AWS), Azure, and Google.

Leveraging Cloud Native tooling, the DCS Cloud Service model is poised to align to the value of Cloud Service Providers by evolving capabilities with investment in Service Evolution of the Public Cloud. Our expanded Public Cloud model delivers Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and SaaS services with products and tooling built for and within the Public Cloud to leverage the full benefits of Public Cloud services with the security assurances of

DCS.