ESBD_File_350871_HS0014057_Patient Assistance Program Navigation Software_03042024.pdf

Addendum 3 RFO No. HHS0014057 Page 1 of 5

Request for Offers (RFO)

For Solicitation No. HHS0014057

Patient Assistance Program Navigation Software 03012024 Addendum No. 3

This Solicitation is amended as follows:

1. Section 1.2 (Definitions) of the Solicitation is deleted in its entirety and replaced with the following:

1.2 DEFINITIONS

Refer to Exhibit B, Health and Human Services (HHS) Uniform Terms and Conditions – Vendor, v. 3.4, for additional definitions.

As used in this Solicitation, unless a different definition is specified or the context clearly indicates otherwise, the following terms and conditions have the meanings assigned below:

“340B Pricing” means the pricing associated with the 340B drug pricing program. The 340B drug pricing program is a federal program that requires drug manufacturers to provide outpatient drugs to eligible health care Organizations and covered entities at significantly reduced prices.

“Addendum” means a written clarification or revision to this Solicitation issued by HHSC PCS and posted to the ESBD.

“Award Consideration (AC) Documents” means documents Respondent must submit as part of the Solicitation Response to be considered for negotiations or award.

“Business Day” means any day in which normal operations are conducted (excludes State holidays and weekends).

“Calendar Day” means each day shown on the calendar beginning at 12:00 midnight, including Saturdays, Sundays, and holidays.

“Client” means the individual who has been prescribed a medication and is seeking assistance in completing one (1) or more applications for PAPs directly to prescription drug manufacturers or third-party prescription assistance programs.

“Contract Term” means the period of time beginning with the commencement date or Effective Date of a Contract and ending when the Contract expires in accordance with its terms, or when it has been terminated.

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“Effective Date” has the same meaning as the definition in Exhibit B, Health and Human Services (HHS) Uniform Terms and Conditions – Vendor, v. 3.4.

“ESBD” means the Electronic State Business Daily, the electronic marketplace where State of Texas bid opportunities over $25,000 are posted. The ESBD may currently be accessed at http://www.txsmartbuy.com/esbd.

“Final Written Response Score” refers to the final scoring of the written response as documented in the Solicitation.

“Go-live” refers to the date the Solution will be operational for use.

“HHSC” means the Health and Human Services Commission.

“HHSC PCS” means Procurement and Contracting Services, a division of HHSC.

“HUB” means Historically Underutilized Business, as defined by Chapter 2161 of the Texas Government Code.

“HUB Subcontracting Plan” or “HSP” means written documentation regarding the use of subcontractors, which is required to be submitted with all responses to State agency contracts with an expected value of $100,000 or more where the State agency has determined subcontracting opportunities are probable. The HSP subsequently becomes a provision of the awarded Contract and shall be monitored for compliance by the State agency during the term of the Contract.

“IAM Online” means the HHSC identity and access management (IAM) platform which uses SailPoint Identity IQ (Identity Governance and Administration) and Okta (Single Sign-on/Access Management) to meet both the integration objectives and business requirements of the application.

“Medication” refers to a prescription drug or medication in which a Client is prescribed by a licensed physician to treat a condition.

“Navigator” means an individual (predominantly external entities but may also be HHSC Program staff) who has completed the program required background check process and completed required training in the HHSC Texas Cares Program to assist Clients with the application process to receive assistance from drug manufacturers or third-party PAPs. The term “Advocate” can be used synonymously with Navigator.

“NIST” means National Institute of Standards and Technology. For more information, see Exhibit M, DCS RFO Language.

“Operations” or “Operations Phase” means the phase the at which the Solution is functional for use.

http://www.txsmartbuy.com/esbd

Addendum 3 RFO No. HHS0014057 Page 3 of 5

“Organization” means an entity (predominantly external entities) that will enroll with the Texas Care Program and register one (1) or more geolocated Sites where Navigators can assist Clients.

“Patient Assistance Program” or “PAP” means programs sponsored by pharmaceutical manufacturers and other 3rd parties that provide medications to eligible Clients at low cost or no cost. This can include both uninsured and underinsured Clients.

“Respondent” means the individual or entity responding to this Solicitation.

“Single Sign-on” or “SSO” means an authentication process that allows Users to access multiple applications and websites with one (1) set of login credentials.

“Site” means the physical location designated by the enrolled Organization, where one (1) or more enrolled Navigator can meet in-person with Clients to complete one (1) or more applications for eligible PAPs.

“Software-as-a-Service” or “SaaS” means the service model described by NIST in Special Publication No. 800-145 (https://csrc.nist.gov/pubs/sp/800/145/final) to be the capability provided to the consumer to use the provider’s applications running on a cloud infrastructure.

The applications are accessible from various Client devices through a thin Client interface such as a web browser (e.g., web-based e-mail). The consumer does not manage or control the underlying cloud infrastructure including network, servicers, operating systems, storage, or even individual application capabilities, with the possible exception of limited User-specific application configuration settings. For more information, see Exhibit M, DCS RFO Language.

“Solicitation” means this RFO including all exhibits, attachments, forms, and Addenda, if any.

“Solicitation Consideration (SC) Documents” means documents that must be submitted by Respondent with the Solicitation Response in order to be considered for evaluation and cannot be resubmitted or have errors remedied after the submission due date and time in the Schedule of Events has passed.

“State” means the State of Texas and its instrumentalities, including HHSC, and any other state agency, its officers, employees, or authorized agents.

“Texas Cares Program” means the HHSC program that oversees enrollment, training, and certification of Organizations, Sites, and Navigators who will assist Texans in gaining financial assistance to prescription medications or therapies through existing drug manufacturer or third-party prescription assistance programs.

“Turnover” or “Turnover Phase” means the phase which the Contractor will turnover, to HHSC, the day-to-day management of client activities, including all requisite project management activities, for the Solution.

https://csrc.nist.gov/pubs/sp/800/145/final

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“TX-RAMP” means the Texas Risk and Authorization Management Program established by the Department of Information Resources (DIR) that provides a standardized approach for security assessment, authorization, and continuous monitoring of cloud computing services that process the data of a state agency. To become TX-RAMP certified, entities must submit prescribed documentation to DIR. Information regarding TX-RAMP is currently located at:

https://dir.texas.gov/texas-risk-and-authorization-management-program-tx-ramp.

“User” means an individual, who has a defined role with Texas Cares Program and Texas Cares Program approved access to the SaaS described in this solicitation.

“VPTS” means Vendor Performance Tracking System, as defined under Section 2262.055 of the Texas Government Code and Title 34 of the Texas Administrative Code Part 1, Chapter 20, Subchapter B, Division 2, Rule §20.115 and Subchapter F, Division 2, Rule §20.509.

“Web-Based System” is a software environment that is accessible via a web browser.

2. Section 2.3.1 (Functional Requirements) (h) of the Solicitation is deleted in its entirety and replaced with the following:

h. The solution must be available in English; and the software-generated communications, questionnaires, and automated notifications should be available in both English and Spanish.

3. Section 2.4.1 (Configuration Services), Table 2 (Configuration Requirements) (CF-02) of the Solicitation is deleted in its entirety and replaced with the following:

Table 1 – Configuration Requirements

Requirement

ID

Requirement Name Requirement https://dir.texas.gov/texas-risk-and-authorization-management-program-tx-ramph https://dir.texas.gov/texas-risk-and-authorization-management-program-tx-ramph https://statutes.capitol.texas.gov/Docs/GV/htm/GV.2262.htm#2262.055 https://texreg.sos.state.tx.us/public/readtac$ext.TacPage?sl=R&app=9&p_dir=&p_rloc=&p_tloc=&p_ploc=&pg=1&p_tac=&ti=34&pt=1&ch=20&rl=115 https://texreg.sos.state.tx.us/public/readtac$ext.TacPage?sl=R&app=9&p_dir=&p_rloc=&p_tloc=&p_ploc=&pg=1&p_tac=&ti=34&pt=1&ch=20&rl=509

Addendum 3 RFO No. HHS0014057 Page 5 of 5

Table 1 – Configuration Requirements

CF-02 Kickoff Meeting and

Materials

The Contractor must schedule a Kickoff meeting with HHSC to familiarize project team members with the project and develop baseline expectations between HHSC and the Contractor, within five (5) Calendar Days following the Contract Effective Date.

The Contractor must provide presentation materials two (2) Calendar Days prior to meeting with HHSC and revise materials to comply with Contract requirements in accordance with HHSC written notice.

Kickoff Meeting can be both in person and virtual.

Deliverable Due Date: Kickoff Meeting scheduled within five

(5) Calendar Days following the Contract Effective Date;

presentation material provided at least two (2) Calendar Days prior to the Kickoff Meeting.

See Exhibit N, Key Performance Measures and Liquidated Damages, KPM-15.