ESBD_File_200226_Attachment 7 Knowledge Transfer Template.pdf

PDF 70 KB Posted

Attached to
Digital License Plates
Solicitation number
608-20-004
Issued by
Texas

About this file

This is a Knowledge Transfer Template document for the Texas Department of Motor Vehicles (TxDMV) Digital License Plates project, designed to be completed by the selected vendor to facilitate knowledge transfer and ongoing project management. The template establishes a standardized format for vendors to provide comprehensive documentation throughout the project lifecycle, beginning with an introductory overview of the project, vendor, and company, followed by timelines and milestones for establishing connectivity and resource availability information.

The template requires vendors to document interface and design architecture specifications, interface technical requirements including connectivity, software and protocol requirements, specialized hardware or skillsets needed, and any technical reference documents such as white papers or technology overviews. Key technical areas to be addressed include specialized ports for software connectivity, transport layer security protocols (TLS 1.2 or 1.3 decisions), peer-to-peer VPN configurations, and compliance with TxDMV core technology requirements. The document also includes sections for vendor contact information (sales, support help desk, and subject matter experts), resource hours and availability, and an open area for vendors to document additional needs or information on an as-needed basis throughout project execution.

View the file

Other files

On GovTribe

Work with this file

  • Download the original file
  • Contacts named in this file
  • Similar government files
  • Ask GovTribe AI about this file

Text version

DATE

DLP KNOWLEDGE TRANSFER TEMPLATE

Version Level

Vendor company name | Vendor contact |

Instructions: Vendor will provide information following the format described in this template. If the vendor is selected for the TxDMV project, this document will be updated throughout the duration until the project is completed.

TOPIC AREAS COMMENTS EXAMPLES

Introductory Overview Introduction with basic overview of project, vendor, and company.

Timelines and Milestones for Establishing Connectivity

Initially, this would be a high level estimate of timelines and milestones.

Resource Hours and Other Information

Includes vendor contact availability hours and other information needed by TxDMV to utilize services or support.

Examples:

A help desk is available five days per week, 24 hours per day.

Vendor requires TxDMV contacts have a customer number to talk to a resource

Contact Information Sales/Vendor Contact Support Help Number SME Contact(s) for Support Others

Direct contact information for resources and support.

If no support is available, it should be stated.

Examples:

TxDMV needs to call to find out if DLP vendor has a system outage.

TxDMV has lost contact with DLP vendor site through equipment failure and needs to work with someone to establish technical reconnectivity.

TOPIC AREAS COMMENTS EXAMPLES

Interface & Design Architecture Document

A visual architecture document for the interface requirements.

Interface Technical Requirements by Vendor

Address areas for basic connectivity

Software and protocol requirements

Any specialized skillsets or hardware required.

This area is to address vendor specific technical This defines requirements required for system integration. Specialized requirements should complement, not conflict with stated TxDMV core technology requirements.

Examples:

Special ports for software connectivity such as TCP port 500098.

TLS 1.3 (Decision for TLS

1.2 or 1.3 should be documented)

Use of a P2P VPN

Technical Reference Documents

It would include already established vendor technical documents that are relevant to the project.

If none are available, it should be stated.

Examples:

Company one page white papers

Company technology overviews

Company technology requirements documents

Other Needs or Information Area for vendor to add additional needs and information on an as needed basis.

File details come from the government source that posted it. Updated .