ESBD_355266_1714580209500_RFP HHS0014021 HIV Prevention Training.pdf

PCS 550 HHS RFP/RFO RFP No. HHS0014021 Page 1 of 58 Version 2.10 (09/12/2023)

Cecile E. Young, Executive Commissioner

Request for Proposals (RFP) for

HIV Prevention Training

RFP No. HHS0014021

Date of Release: May 01, 2024

Responses Due: May 30, 2024, by 10:30 a.m. Central Time

NIGP Codes

924-05 Advisory Services, Educational

924-41 Instructor-led, Classroom Training, Non-Technical

924-42 Instructors, Classes for the Public

948-34 Disease Prevention and Control Services, Contagious

948-43 Health Information Services

PCS 550 HHS RFP/RFO RFP No. HHS0014021 Page 2 of 58

Contents Article I. Introduction, Definitions, and Authority

1.1 Introduction

1.2 Definitions

1.3 Authority

Article II. Scope of Work

2.1 Description of Services

2.1.1 Program Requirements

2.1.2 Course Descriptions

2.1.3 Invoicing and Payment

2.1.4 Transition Services

2.1.5 Operation Services

2.1.6 Turnover Services

2.1.7 Acceptance Criteria

2.2 Contract Award, Term, and Historical Compensation

2.2.1 Contract Award and Execution

2.2.2 Contract Term

2.2.3 Historical Compensation

2.3 Data Use Agreement and Security Privacy Inquiry

2.4 No Guarantee of Volume, Usage, or Compensation

2.5 Governmental Entities

Article III. Administrative Information

3.1 Schedule of Events

3.2 Ambiguity, Conflict, or Discrepancy

3.3 Inquiries

3.3.1 Sole Point of Contact

3.3.2 Prohibited Communication

3.3.3 Exception to Sole Point of Contact

3.3.4 Solicitation Questions

3.4 HUB Subcontracting Plan Training

3.4.1 Attendance

PCS 550 HHS RFP/RFO RFP No. HHS0014021 Page 3 of 58

3.4.2 HSP Training Logistical Information

3.5 Solicitation Response Composition

3.5.1 General Information

3.5.2 Page Limit and Supporting Documentation

3.5.3 Discrepancies

3.5.4 Exceptions

3.5.5 Assumptions

3.5.6 Binding Offer

3.6 Solicitation Response Submission and Delivery

3.6.1 Deadline

3.6.2 Submission Option

3.6.3 Submission Checklist

3.6.4 Labeling and Delivery for USB Submission and Other Materials

3.6.5 Modifications and Withdrawals

Article IV. Solicitation Response Evaluation and Award Process

4.1 Conformance with State Law

4.2 Best Value Determination

4.2.1 Selection Methodology

4.2.2 Minimum Qualifications

4.2.3 Initial Compliance Screening

4.2.4 Written Solicitation Response Evaluation

4.2.5 Written Response Evaluation Criteria

4.2.6 Advancement Criteria

4.2.7 Best and Final Offer (BAFO)

4.2.8 Final Written Response Score

4.2.9 Summary of Best Value Determination

4.3 Questions or Requests for Clarification

Article V. Narrative Proposal

5.1 Narrative Proposal

5.1.1 Executive Summary

5.1.2 Past Performance and Experience

PCS 550 HHS RFP/RFO RFP No. HHS0014021 Page 4 of 58

5.1.2 Project Work Plan

5.1.3 Key Staffing Profile

Article VI. Required Respondent Information

6.1 Company Information

6.1.1 Company Narrative

6.1.2 Company Profile

6.2 Authorization to Conduct Business in Texas

6.3 References

6.4 Major Subcontractor Information

6.5 Affirmations and Certifications

6.6 Other Reports

6.6.1 Dun and Bradstreet Reports

6.6.2 Financial Statements and Financial Solvency

6.6.3 Alternate Report

6.7 Corporate Guarantee

6.8 HUB Subcontracting Plan

Article VII. Cost Proposal

7.1 Cost Proposal

Article VIII. General Terms and Conditions

8.1 General Conditions

8.1.1 Changes, Modifications, and Cancellation

8.1.2 Offer Period

8.1.3 Costs Incurred

8.1.4 Contract Responsibility

8.1.5 Public Information Act - Respondent Requirements Regarding Disclosure

8.1.6 Respondent Waiver – Intellectual Property

8.1.7 Standards of Conduct for Vendors

8.1.8 Disclosure of Interested Parties

8.2 Insurance

8.2.1 Required Coverage

8.2.2 Alternative Insurability

PCS 550 HHS RFP/RFO RFP No. HHS0014021 Page 5 of 58

8.3 Protest

Article IX. List of Exhibits

The remainder of this page is left blank intentionally.

PCS 550 HHS RFP/RFO RFP No. HHS0014021 Page 6 of 58

ARTICLE I. INTRODUCTION, DEFINITIONS, AND AUTHORITY

1.1 INTRODUCTION

The State of Texas, by and through the Health and Human Services Commission (HHSC), is issuing this RFP to solicit proposals from a qualified Respondent to provide and develop training (self-pace, virtual and in-person) sessions and meeting facilitation. This Project aims to increase the effectiveness and efficiency of Human Immunodeficiency Virus (HIV) and Sexually Transmitted Infection (STI) Specialists, Disease Intervention Specialists, Case Managers, Care and Treatment Service Providers, and other professionals to implement a High-Impact Prevention (HIP) approach to reducing new HIV infections. Training and Quality Assurance will be conducted throughout the State of Texas to both DSHS staff and Contractors and their designated staff in accordance with specifications contained in this Request for Proposals (RFP).

The Department of State Health Services (DSHS) HIV/STI Program has the duty to identify, report, prevent, and control HIV, AIDS, and STIs in the State of Texas. The Program is dedicated to preventing the spread of HIV and other STIs while minimizing complications and costs. This is achieved primarily through education, prevention counseling, screening, and testing, partner elicitation and notification, and the provision of medical and social services. While some of these services are directly provided, most are provided through contracts with community-based agencies.

HHSC PCS will administer the procurement process for this Solicitation, which includes RFP publication, handling of communications from vendors, as well as managing the receipt of Solicitation Responses for review and evaluation.

To be considered for award, a Respondent must execute Exhibit A, HHS Solicitation Affirmations, Version 2.4 and provide all other required information and documentation as set forth in this Solicitation.

Information regarding HHSC or DSHS and its programs is available online and can currently be accessed at https://www.hhs.texas.gov/ and http://www.dshs.texas.gov/.

1.2 DEFINITIONS

Refer to Exhibit B, Health and Human Services (HHS) Uniform Terms and Conditions (UTC) – Vendor, Version 3.4, for additional definitions.

As used in this Solicitation, unless a different definition is specified or the context clearly indicates otherwise, the following terms and conditions have the meanings assigned below:

https://www.hhs.texas.gov/ http://www.dshs.texas.gov/

PCS 550 HHS RFP/RFO RFP No. HHS0014021 Page 7 of 58

“Addendum” means a written clarification or revision to this Solicitation issued by HHSC PCS and posted to the ESBD.

“Advancement Criteria” means the published criteria for Respondent to advance to the next phase of evaluation if multiple evaluation methods are utilized.

“Award Consideration (AC) Documents” means documents Respondent must submit as part of the Solicitation Response to be considered for negotiations or award.

“Care and Treatment Service Providers” means individuals that provide any aspect of HIV medical care and other medical providers who provide care to people living with HIV.

“Case Managers” means individuals who provide support to clients in timely accessing resources to meet identified needs through coordination of medical and psychosocial services.

“Contract Term” means the period of time beginning with the commencement date or Effective Date of a Contract and ending when the Contract expires in accordance with its terms, or when it has been terminated.

“Disease Intervention Specialists (DIS)” means person who conducts field investigations, interviews, partner services, and other public health follow up activities.

“DSHS” means the Department of State Health Services.

“Effective Date” has the same meaning as the definition in Exhibit B, Health and Human Services (HHS) Uniform Terms and Conditions – Vendor, Version 3.4.

“ESBD” means the Electronic State Business Daily, the electronic marketplace where State of Texas bid opportunities over $25,000 are posted. The ESBD may currently be accessed at http://www.txsmartbuy.com/esbd.

“E-Learning Courses”: (virtual instructor led session) Structured and blended course that is delivered electronically. Pricing may include costs associated with delivery of course elements (including live virtual sessions) and pre and post course activities.

“Final Written Response Score” refers to the final scoring of the written response as documented in the Solicitation.

“HHSC” means the Health and Human Services Commission.

“HHSC PCS” means Procurement and Contracting Services (PCS), a division of HHSC.

“HIV Testing Specialists” means person who provides HIV testing services to identified populations.

http://www.txsmartbuy.com/esbd

PCS 550 HHS RFP/RFO RFP No. HHS0014021 Page 8 of 58

“HUB” means Historically Underutilized Business, as defined by Chapter 2161 of the Texas Government Code.

“HUB Subcontracting Plan” or “HSP” means written documentation regarding the use of subcontractors, which is required to be submitted with all responses to state agency Contracts with an expected value of $100,000 or more where the state agency has determined subcontracting opportunities are probable. The HSP subsequently becomes a provision of the awarded Contract and shall be monitored for compliance by the state agency during the term of the Contract.

“In-person courses” means an instructor-led interactive training delivered in person to course participants.

“Learning Series” means a series of slide deck presentations to support the HIV prevention workforce.

“Learning Management System” means a software application for the administration, tracking, automation, and delivery of educational courses, training programs, materials or learning and development programs.

“Respondent” means the individual or entity responding to this Solicitation.

“Self-Paced Courses” means courses that are delivered in a virtual online environment and must contain a pre- and post-course assessment.

“Solicitation” means this RFP including all exhibits, attachments, forms, and Addenda, if any.

“Solicitation Consideration (SC) Documents” means documents that must be submitted by Respondent with the Solicitation Response in order to be considered for evaluation and cannot be resubmitted or have errors remedied after the submission due date and time in the Schedule of Events has passed.

“State” means the State of Texas and its instrumentalities, including HHSC or DSHS, and any other state agency, its officers, employees, or authorized agents.

“Training and Capacity Building Coordinator” means DSHS staff member who coordinates HIV prevention training and education initiatives.

“Training Calendar” means schedule of training activities that includes the titles of courses being offered, dates, times, allowable locations, and registration process.

“VPTS” means Vendor Performance Tracking System, as defined under Section 2262.055 of the Texas Government Code and Title 34 of the Texas Administrative Code Part 1, Chapter 20, Subchapter B, Division 2, Rule §20.115 and Subchapter F, Division 2, Rule §20.509.

https://statutes.capitol.texas.gov/Docs/GV/htm/GV.2262.htm#2262.055 https://texreg.sos.state.tx.us/public/readtac$ext.TacPage?sl=R&app=9&p_dir=&p_rloc=&p_tloc=&p_ploc=&pg=1&p_tac=&ti=34&pt=1&ch=20&rl=115 https://texreg.sos.state.tx.us/public/readtac$ext.TacPage?sl=R&app=9&p_dir=&p_rloc=&p_tloc=&p_ploc=&pg=1&p_tac=&ti=34&pt=1&ch=20&rl=509

PCS 550 HHS RFP/RFO RFP No. HHS0014021 Page 9 of 58

1.3 AUTHORITY

HHSC or DSHS is soliciting the services stated in this Solicitation under of the authority of Tex.

Gov’t Code § 2155.144(a), (b-1)(2) and Texas Health and Safety Code Chapter 1001. The HIV Prevention Program in Texas was created under the Texas Health and Safety Code, Chapters 81 and 85.

ARTICLE II. SCOPE OF WORK

2.1 DESCRIPTION OF SERVICES

Contractor will develop, revise, provide, and support courses as directed by DSHS for DSHS HIV/STI Program’s designated contractors. These training courses aim to increase the effectiveness and efficiency and improve knowledge of HIV Testing Specialists, Disease Intervention Specialists (DIS), Case Managers, Care and Treatment Service Providers, and other professionals who implement a High-Impact Prevention (HIP) approach to reducing new HIV and STI acquisitions who provide HIV testing and navigation services. HIP provides a strategy for using data to maximize the impact of available resources and interventions. The primary goals of HIP are to prevent the most significant number of new infections, save life years, and reduce disparities among populations.

Other individuals (i.e., DSHS staff, community-based organization staff, nonprofits, mental health and substance use providers, etc.) from prevention programs not funded by DSHS may participate in the available trainings. DSHS funded contractor staff will be given priority when enrolling in courses. Participants will not be charged a fee to attend the training provided by this Contract.

During the first 90 calendar days from the Contract Effective Date, Contractor will partner with the Training and Capacity Building Coordinator to develop curricula and set up a workforce training process. Contractor will actively engage with coordinator on content development, planning, and implementation. Using approved DSHS platforms, collaboration will consist of regular virtual meetings, email updates, and phone calls.

Contractor will provide the Services described in Article II, Scope of Work, Section 2.1.2, Course Descriptions to HIV/STI contractors and others who provide HIV/STI services in Texas. DSHS will provide the list of HIV/STI prevention contractors following the Contract Effective Date or at the time of the Project kick-off.

Contractor will research and develop slide deck presentations (Learning Series) with corresponding learning materials within the Initial Term – Year 1 (9 months). Contractor will work with DSHS staff during development and deliver completed presentations to DSHS based on DSHS timelines.

https://statutes.capitol.texas.gov/Docs/HS/htm/HS.1001.htm

PCS 550 HHS RFP/RFO RFP No. HHS0014021 Page 10 of 58

2.1.1 Program Requirements

2.1.1.1 Training

a. All training will be offered consistent with the training requirements for HIV/STI prevention contractors as outlined at (http://www.dshs.state.tx.us/hivstd/training/default.shtm).

b. Conduct training sessions as directed by DSHS HIV/STI Program.

c. Provide Learning Management System (LMS) platform.

d. Set up virtual and self-paced training courses on LMS platform which will be developed and maintained by the Contractor.

e. Develop pre-course and post-course work, including outcome monitoring assessments, for all training courses, obtain DSHS approval, and provide completed pre-course and post-course work to DSHS.

f. Develop curricula for e-learning, self-paced, virtual, and in-person training sessions as directed by DSHS HIV/STI Program.

1. Virtual and in-person courses must include live presentations, general skills building activities, role plays, and participant knowledge and skills demonstrations.

2. Virtual and in-person courses must provide a participant packet with pertinent post-course reference and continuing education materials.

g. Develop and submit a Training Calendar for the initial term (9 months) to DSHS for review and approval by March 15, 2025. Training Calendars for subsequent optional extension terms are to be submitted to DSHS for review and approval prior to start of term by October

31. Any changes to approved Training Calendars will require DSHS approval. DSHS, at its sole discretion, will select location to conduct in-person training from the allowable locations list. Contactor will submit the recommendation to DSHS for in-person physical training session locations no later than 45 days prior to the session date for DSHS review and approval. All approved Training Calendars and any subsequent changes or updates will be published and promoted by DSHS and Contractor.

h. Ensure that training staff receive opportunities for staff development annually.

i. A training observation plan for training staff must be in place within 90 calendar days from the Contract Effective Date and updated as needed annually.

j. Provide a copy of the training certificate to the training participants within 10 calendar days of course completion.

http://www.dshs.state.tx.us/hivstd/training/default.shtm

PCS 550 HHS RFP/RFO RFP No. HHS0014021 Page 11 of 58

k. Conduct analysis of participant feedback on evaluation and develop practices to implement participant feedback.

2.1.1.2 Coordination and Registration

a. Comply with DSHS Program’s HIV and STI Program Operating Procedures and Standards, located at http://www.dshs.state.tx.us/hivstd/pops/default.shtm.

b. Conduct management and oversight of an online registration of all courses hosted on the Contractor’s LMS.

c. Must provide ongoing technical assistance to course participants including registration, cancelation, and course access issues Monday thru Friday between the hours of 8:00 a.m.

and 5:00 p.m. Central Time during the entirety of the Contract Term. DSHS recognized holidays are excluded.

d. Must conduct annual review of curricula and update as appropriate and must submit them to DSHS for final approval.

e. Must develop comprehensive DSHS approved evaluation tools that include participant evaluation and trainer evaluations.

f. A plan to market and promote training courses to the target audience must be developed within 90 calendar days from the start of Contract. At a minimum, the plan must include the distribution of the course notice to the DSHS list of possible attendees and post the course announcement on their website.

g. Must submit a quarterly report on the DSHS template describing program successes, challenges, and progress. The report will include the collection of demographic data on participants and completion rates. The report must be submitted no later than 30 calendar days following the end of the quarter.

h. Must attend quarterly calls with DSHS training staff.

i. Ensure that appropriate continuing education credits are provided as approved by DSHS.

j. Establish online registration processes for each none-LMS hosted course, except for Learning Series PowerPoint Slide Decks.

k. Provide feedback to DSHS Program on any DSHS-funded participant who, in Contractor’s assessment, does not understand the training material. Such feedback will be given to the DSHS participants' supervisor. This information will be reported to DSHS in the quarterly report.

l. All course curricula must include strategies to engage multiple learning styles and adult learning theory.

http://www.dshs.state.tx.us/hivstd/pops/default.shtm https://comptroller.texas.gov/about/holidays.php https://comptroller.texas.gov/about/holidays.php

PCS 550 HHS RFP/RFO RFP No. HHS0014021 Page 12 of 58

2.1.1.3 Maintenance Fee

a. All self-paced courses under this award will incur a monthly maintenance fee.

b. The maintenance fee must encompass costs for hosting self-paced courses so that they are publicly available online, free of charge, and regularly reviewed and updated. Included costs are as follows:

1. Platform costs related to domain name renewal, web hosting, site maintenance, and security services.

2. Ongoing expenses related to licensing software, eBooks, and multimedia content.

3. Participant support services including live guidance provided through email, phone, and chat application.

4. Administration costs including content updates, reports, and participant tracking.

c. Maintenance fee is not inclusive of cost related to advertising, marketing, or any other expense related to promotion.

2.1.1.4 Deliverables

Contractor shall deliver all the courses listed in a table below:

No. Course Description Delivery Mode

Type of Work Needed

Required by Date

Number of Courses to be Delivered and Delivery Period

DEL-

Sexually Transmitted Infections (STI) 101

Self-paced Update and format change of the existing course content

March 31, N/A; April- December of

DEL-

Trauma Informed Care Self-paced Update and format change of the existing course content

March 31, N/A; April- December of

DEL-

Human Immunodeficiency Virus

(HIV) 101

Self-paced Develop new course

March 31, N/A; April- December of

DEL-

Viral Hepatitis Self-paced Develop new course

March 31, N/A; April- December of

PCS 550 HHS RFP/RFO RFP No. HHS0014021 Page 13 of 58

No. Course Description Delivery Mode

Type of Work Needed

Required by Date

Number of Courses to be Delivered and Delivery Period

DEL-

HIV Prevention to Public Health Follow Up

Self-paced Develop new course

March 31, N/A; April- December of

DEL-

Syphilis 101 Self-paced Develop new course

March 31, N/A; April- December of

DEL-

HIV 2.0 Biology and Science

Self-paced Develop new course

March 31, N/A; April- December of

DEL-

PrEP & PEP 101 Self-paced Develop new course

March 31, N/A; April- December of

DEL-

Unconscious Bias – Virtual (vUBHD)

Virtual Update the existing course content

March 31, Three (3); April- December of

DEL-

HIV Navigation in Texas

– Virtual (vHNT)

Virtual Update the existing course content

March 31, Four (4); April- December of

DEL-

Advanced Motivational Interviewing Skills - Virtual (vAMI)

Virtual Update the existing course content

March 31, One (1); April- December of

DEL-

Foundations of HIV Testing and Navigation

In-person Update the existing course content

March 31, Four (4); April- December of

DEL-

Advanced Motivational Interviewing

In-person Update the existing course content

March 31, One (1); April- December of

DEL-

Fundamentals of Sexually Transmitted Diseases Introduction

In-person Update the existing course content with guidance from Public Health Follow Up

(PHFU)

March 31, Four (4); April- December of

PCS 550 HHS RFP/RFO RFP No. HHS0014021 Page 14 of 58

2.1.2 Course Descriptions

The descriptions and other related information for each course to be developed or updated by Contractor under this RFP are listed in the table below:

No. Course Description Delivery Mode

Type of Work Needed

Required by Date

Number of Courses to be Delivered and Delivery Period

DEL-

Front Line Supervisor Training

Learning Series PowerPoint Slide Deck

Develop new presentation

December 31, 2025

N/A; N/A

DEL-

Community Engagement and Program Recruitment

Learning Series PowerPoint Slide Deck

Develop new presentation

December 31, 2025

N/A; N/A

DEL-

Community Assessment Techniques

Learning Series PowerPoint Slide Deck

Develop new presentation

December 31, 2025

N/A; N/A

DEL-

Data Literacy Learning Series PowerPoint Slide Deck

Develop new presentation

December 31, 2025

N/A; N/A

DEL-

Intersection of Mental Health and

HIV/STD/HCV

Learning Series PowerPoint Slide Deck

Develop new presentation

December 31, 2025

N/A; N/A

DEL-

Professional Development: Meeting Facilitation

Learning Series PowerPoint Slide Deck

Develop new presentation

December 31, 2025

N/A; N/A

PCS 550 HHS RFP/RFO RFP No. HHS0014021 Page 15 of 58

No. Course Description Prerequisites Pre-course Work

Post-course Work

Estimated Time to Complete/ Format/Al lowable Locations

DEL-

Sexually Transmitted Infections (STI) 101 This self-paced course aims to increase understanding of STI causes and treatments. This interactive course offers an overview of the most common STIs: chlamydia, gonorrhea, trichomoniasis, syphilis, herpes, HPV, and HIV. This course consists of three (3) modules and includes the following: one

(1) pre-course activity, one

(1) interactive self-paced e-learning course, and two (2) post-course activities.

None Pretest Posttest and Satisfaction Survey

Two (2) hours;

N/A; N/A

DEL-

Trauma Informed Care This self-paced course provides an overview of trauma, how it affects the brain, and how it impacts health behaviors and outcomes. This course consists of three (3) modules and includes the following:

one (1) pre-course activity, one (1) interactive self-paced e-learning course, and two (2) post-course activities.

None Pretest Posttest and Satisfaction Survey

Three (3) hours;

N/A; N/A

DEL-

Human Immunodeficiency Virus (HIV) 101 This self-paced course aims to increase understanding of HIV history, transmission, and treatments. This interactive, course offers an overview of HIV in the United States, combination prevention methods, and available treatment options.

None Pretest Posttest and Satisfaction Survey

Two (2) hours;

PCS 550 HHS RFP/RFO RFP No. HHS0014021 Page 16 of 58

No. Course Description Prerequisites Pre-course Work

Post-course Work

Estimated Time to Complete/ Format/Al lowable Locations

This course consists of three

(3) modules and includes the following: one (1) pre-course activity, one (1) interactive self-paced e-learning course, and two (2) post-course activities.

DEL-

Viral Hepatitis This self-paced course aims to increase knowledge and understanding of Hepatitis A, B, and C. This interactive course offers an overview of modes of transmission, vaccines, treatment, and cures. This course consists of three (3) modules and includes the following: one

(1) pre-course activity, one

(1) interactive self-paced e-learning course, and two (2) post-course activities.

None Pretest Posttest and Satisfaction Survey

Two (2) hours;

N/A; N/A

DEL-

HIV Prevention to Public Health Follow Up This self-paced course aims to increase understanding of primary, secondary, and tertiary prevention interventions currently being used. This interactive course offers strategies on how to utilize the entire prevention continuum to create community-level outcomes.

Strategies include building partnerships between health departments and community organizations, developing patient accessible referral networks, and how to leverage local resources to

None Pretest Posttest and Satisfaction Survey

Four (4)

PCS 550 HHS RFP/RFO RFP No. HHS0014021 Page 17 of 58

No. Course Description Prerequisites Pre-course Work

Post-course Work

Estimated Time to Complete/ Format/Al lowable Locations assist with linkage to care activities. This course consists of three (3) modules and includes the following: one

(1) pre-course activity, one

(1) interactive self-paced e-learning course, and two (2) post-course activities.

DEL-

Syphilis 101 This self-paced course aims to increase knowledge of syphilis infection, its lifecycle, history, and impact on vulnerable populations.

This course consists of three

(3) modules and includes the following: one (1) pre-course activity, one (1) interactive self-paced e-learning course, and two (2) post-course activities.

None Pretest Posttest and Satisfaction Survey

Three (3) hours;

N/A; N/A

DEL-

HIV 2.0 Biology and Science This self-paced course aims to increase knowledge of the Human Immunodeficiency Virus (HIV), its lifecycle, how various testing technologies detect the virus, how treatment options reduce viral load, and its impact in the medical and social sciences. This course consists of three (3) modules and includes the following: one

(1) pre-course activity, one

(1) interactive self-paced e-learning course, and two (2) post-course activities.

None Pretest Posttest and Satisfaction Survey

Three (3)

PCS 550 HHS RFP/RFO RFP No. HHS0014021 Page 18 of 58

No. Course Description Prerequisites Pre-course Work

Post-course Work

Estimated Time to Complete/ Format/Al lowable Locations

DEL-

PrEP & PEP 101 This self-paced course aims to increase understanding of various methods of Pre- Exposure Prophylaxis and Post-Exposure Prophylaxis, their history, current options, the science behind their efficacy, barriers to adoption, and available resources for various stakeholders. This course consists of three (3) modules and includes the following: one (1) pre-course activity, one (1) interactive self-paced e-learning course, and two (2) post-course activities.

None Pretest Posttest and Satisfaction Survey

Three (3) hours;

N/A; N/A

DEL-

Unconscious Bias – Virtual (vUBHD) This virtual course aims to increase understanding of unconscious bias, social determinants of health and working with special populations. This interactive easy-to-understand course offers an overview of what unconscious bias and social determinants of health are, their relevance to health disparities, and their importance in community health outcomes. This course consists of three (3) modules and includes the following:

one (1) pre-course activity, one (1) live virtual two (2) hour session, and two (2) post-course activities.

None Pretest Posttest and Satisfaction Survey

Three (3)

PCS 550 HHS RFP/RFO RFP No. HHS0014021 Page 19 of 58

No. Course Description Prerequisites Pre-course Work

Post-course Work

Estimated Time to Complete/ Format/Al lowable Locations

DEL-

HIV Navigation in Texas – Virtual (vHNT) This virtual course aims to improve continuity in care throughout the HIV services continuum and increase the understanding of the person-centered, status neutral HIV navigation process. This course consists of three (3) modules and includes the following: Two (2) pre-course activities, one (1) live virtual two (2) hour session, and two

(2) post-course activities.

Nine (9) e-learning courses:

1. Introduction to HIV Navigation in Texas

2. Social Determinants of Health

3. Typical Client Needs

4. People First Language

5. Decreasing Stigma by Using Sexual Health Language

6. Trauma- Informed Care

7. Motivational Interviewing Made Easy

8. Status Neutral Navigation:

Introduction to a New Way of Thinking About HIV

9. Gender and Sexual Diversity Review

Pretest and Review of Introductio n slide deck

Posttest and Satisfaction Survey

Four (4) hours;

N/A; N/A

DEL-

Advanced Motivational Interviewing Skills - Virtual (vAMI)

An Introduction to Motivational Interviewing

Ruler Activity I, Coding Activity I, Posttest and Satisfaction Survey

Eight (8)

PCS 550 HHS RFP/RFO RFP No. HHS0014021 Page 20 of 58

No. Course Description Prerequisites Pre-course Work

Post-course Work

Estimated Time to Complete/ Format/Al lowable Locations

This virtual course offers participants a space to practice and improve advanced motivational interviewing skills through roleplay. This course consists of three (3) modules and includes the following: five

(5) pre-course exercises, one

(1) Instructor led live virtual seven (7) hour session, and two (2) post-course activities.

Coding Activity II, Complex Reflections I, and Skill Choosing.

DEL-

Foundations of HIV Testing and Navigation This in-person course provides staff who are new to HIV testing in Texas with the knowledge and skills needed to conduct a status-neutral HIV testing session.

Participants learn strategies to mitigate unconscious bias, provide education on combination prevention, provide test results, and navigate clients through prevention and care continuums. Participants will receive information and practice practical application of status-neutral approach's, combination prevention, addressing stigma, mitigating unconscious bias, session delivery, providing results, conducting venipuncture, and Advanced Motivational Interviewing techniques. This course consists of three (3) modules and includes the following: one (1) pre-course activity, one (1) five day (5)

1. STI 101:

Basics of Sexually Transmitted Infections

2. Combination Prevention:

Health Options to Promote Sexual Health and Prevent HIV

3. Social Determinates of Health

4. Gender and Sexual Diversity Review

5. Decreasing Stigma by Using Sexual Health Language

6. People First Language

Pretest Posttest and Satisfaction Survey

Thirty-two

(32) hours;

Monday 1:00 p.m. – Friday 12:00 p.m.

Central Time; San Antonio, Dalla, Ft.

Worth, El Paso, and Austin.

PCS 550 HHS RFP/RFO RFP No. HHS0014021 Page 21 of 58

No. Course Description Prerequisites Pre-course Work

Post-course Work

Estimated Time to Complete/ Format/Al lowable Locations in-person session, and two (2) post-course activities.

7.Status Neutral Navigation:

Introduction to a New Way of Thinking About HIV

DEL-

Advanced Motivational Interviewing This in-person course offers participants a space to practice and improve advanced motivational interviewing skills through roleplay. This course consists of three (3) modules and includes the following: one

(1) pre-course activity, one

(1) in-person eight (8) hour session, and two (2) post-course activities.

An Introduction to Motivational Interviewing

Pretest Posttest and Satisfaction Survey

Nine (9) hours;

Weekday (negotiable ) 8:00 a.m.

– 5:00 p.m.

Central Time; San Antonio, Dallas, Ft.

Worth, El Paso, and Austin.

DEL-

Fundamentals of Sexually Transmitted Diseases Introduction This in-person course provides newly hired Disease Intervention Specialist (DIS) with the knowledge and skills needed to conduct HIV and syphilis public health follow

up. Participants focus on interviewing techniques, case management, partner elicitation field investigation documentation, field safety, visual case analysis (VCA), and timelines required by the Department of State Health Services. Participants will

Core Workforce Training, Passport to Partner Services Modules

Pretest Posttest and Satisfaction Survey

Thirty-two (32);

Monday 1:00 p.m. – Friday 12:00 p.m.

Central Time (Participant s will be assigned homework to complete);

San Antonio, Dallas, Ft.

Worth, El

PCS 550 HHS RFP/RFO RFP No. HHS0014021 Page 22 of 58

No. Course Description Prerequisites Pre-course Work

Post-course Work

Estimated Time to Complete/ Format/Al lowable Locations learn strategies and techniques to effectively communicate with clients, clinicians, and staff within their chain of command.

assists new DIS with identifying barriers and discrepancies in case management that could hinder partner elicitation and disease intervention efforts. This course consists of three (3) modules and includes the following: one (1) pre-course activity, one (1) five (5) day in-person session, two (2) post-course activities.

Paso, and Austin.

DEL-

Front Line Supervisor Training This presentation aims to increase the skills-base of HIV prevention supervisors, lead Slicing teams that conduct community-level services. Key learning areas include leadership skills, performance management, time management, problem-solving, change management, compliance and regulations, quality assurance, conflict resolution, and customer service.

None None None One (1) hour

DEL-

Community Engagement and Program Recruitment This presentation aims to increase knowledge of strategies to develop community-level engagement strategies and recruitment initiatives. Key learning areas

None None None One (1) hour

PCS 550 HHS RFP/RFO RFP No. HHS0014021 Page 23 of 58

No. Course Description Prerequisites Pre-course Work

Post-course Work

Estimated Time to Complete/ Format/Al lowable Locations include cultural competency, empathetic communication, collaboration and partnership building, community mobilization, measuring impact, messaging, and budgeting.

DEL-

Community Assessment Techniques This presentation aims to increase skills in community assessment. Key learning areas include planning and developing an assessment, reviewing, and rating data, summarizing data, developing strategies for improvement, and synthesizing a community action plan.

None None None One (1) hour

DEL-

Data Literacy This presentation aims to increase understanding of data concepts. Key learning areas include basic statistical principles, data types, variables, recognizing patterns, methodologies, and ethics.

None None None One (1) hour

DEL-

Intersection of Mental Health and HIV/STD/HCV This presentation aims to increase understanding of how mental health affects sexual health. Key learning areas include review of prevalent mental health concerns by priority population, impact of substance use and mental health on HIV acquisition, None None None One (1)

PCS 550 HHS RFP/RFO RFP No. HHS0014021 Page 24 of 58

All Deliverables for Optional Extensions Terms – Years 2-5 (48 months) are subject to change based on funding and training needs.

2.1.3 Invoicing and Payment

Contractor will prepare and submit a detailed monthly invoice (Voucher Support Form) to DSHS on the 30th day following the month of service.

To receive payment, the Contractor will request payments by submitting an invoice along with the State of Texas Purchase Voucher (“Form B-13”) at https://www.dshs.texas.gov/hivstd/contractor/cmsforms.shtm?terms=B-13. Voucher and any supporting documentation will be mailed or submitted by fax or electronic mail to the address below.

Department of State Health Services Claims Processing Unit, MC 19401100 West 49th Street P.O. Box 149347 Austin, Texas 78714-9347 Fax: (512) 458-7442

No. Course Description Prerequisites Pre-course Work

Post-course Work

Estimated Time to Complete/ Format/Al lowable Locations integrating mental health services into prevention programs, and available resources.

DEL-

Professional Development:

Meeting Facilitation This presentation aims to increase skills around presentation and facilitation.

Key learning areas include adult learning techniques, communication skills, meeting planning, group engagement, handling difficult situations, facilitation techniques, role playing, and continuous improvement.

None None None One (1) https://www.dshs.texas.gov/hivstd/contractor/cmsforms.shtm?terms=B-13

PCS 550 HHS RFP/RFO RFP No. HHS0014021 Page 25 of 58

Email: invoices@dshs.state.tx.us Cc: cmsinvoices@dshs.texas.gov

Contractors’ invoices must be in accordance with Texas Administrative Code, Title 34, Part 1, Chapter 20, Subchapter F, Division 1, § 20.487. Invoicing Standards, which must include at a minimum:

a. Contractors legal name;

b. State of Texas vendor number or federal tax identification number;

c. Remit-to address with mailing address, telephone number and fax number;

d. DSHS assigned Contract number and name of the DSHS Contract manager;

e. Unique invoice number assigned by Contractor submitting the invoice;

f. Invoice total and exact date invoice is submitted;

g. Description and date of Services performed;

h. Cost for each Service by category as outlined in payment for Services;

i. Period covered by the invoice;

j. The name and contact information of the person submitting the invoice; and

k. All Services must be performed to DSHS satisfaction, and DSHS shall not be liable for any payment for Services which are unsatisfactory or have not been approved by DSHS.

DSHS reserves the right to verify the details set forth in Contractors invoices, either before or after payment, by requesting additional information including inspecting books of the Contractors at a mutually convenient time or documentation which clearly indicates an activity has taken place or an expense has been incurred. Any revisions deemed necessary to the invoices by DSHS will require the Contractor to resubmit the invoice with a new date the invoice is submitted.

2.1.4 Transition Services

Transition Services begins after the execution of the Contract and concludes with the transfer of products and/or Services. The Contractor will provide all work products necessary for transition listed in Section 2.1.1, Program Requirements. The Contractor shall complete the transition to the satisfaction of HHSC within 90 calendar days from the Contract Effective Date.

https://texreg.sos.state.tx.us/public/readtac$ext.TacPage?sl=R&app=9&p_dir=&p_rloc=&p_tloc=&p_ploc=&pg=1&p_tac=&ti=34&pt=1&ch=20&rl=487#:%7E:text=CONTRACT%20ADMINISTRATION-,RULE%20%C2%A720.487,-Invoicing%20Standards https://texreg.sos.state.tx.us/public/readtac$ext.TacPage?sl=R&app=9&p_dir=&p_rloc=&p_tloc=&p_ploc=&pg=1&p_tac=&ti=34&pt=1&ch=20&rl=487#:%7E:text=CONTRACT%20ADMINISTRATION-,RULE%20%C2%A720.487,-Invoicing%20Standards

PCS 550 HHS RFP/RFO RFP No. HHS0014021 Page 26 of 58

2.1.5 Operation Services

Operations Services begins after HHSC determines the Contractor has successfully completed all transition activities. HHSC will provide written notice to the Contractor to start operations services. Operations services include all requirements listed in Section 2.1.1, Program Requirements. The Contractor shall ensure the start date of Operation Services is no later than 90 days from the Contract Effective Date.

2.1.6 Turnover Services

Contractor must transfer information to next awarded contractor when their Contract ends. This prevents a disruption in service for agency customers. Contractor must provide a Turnover Plan that details the proposed schedule, activities, and resource requirements for an orderly and expeditious transfer of marketing campaign elements and materials to an incoming service provider no less than 45 calendar days before their Contract end date. Contractor shall ensure that all necessary knowledge and materials for the tasks completed are transferred, within 30 calendar days of their Contract end date, to the custody of DSHS personnel or a third party, as directed by DSHS.

2.1.7 Acceptance Criteria

Contractor agrees to follow the acceptance criteria process outlined in this section:

a. Contractor will email the training materials to DSHS HIV designated consultant(s) for review and approval on or before the dates specified in the Scope of Work.

b. DSHS HIV designated consultant(s) will review and approve the training materials prior to its use via email.

c. Approval will be granted if DSHS HIV designated consultant(s) determines the training materials conforms to all requirements and specifications identified in this SOW and the Contract.

d. DSHS HIV designated consultant(s) shall notify the Contractor in writing of training materials approval or rejection, along with the reason(s) for rejection and the steps the Contractor must complete so the training materials will be acceptable.

e. DSHS HIV designated consultant(s) approval of training materials does not relieve the Contractor of the liability or responsibility for corrections for subsequent defects, errors, and/or omissions discovered or experienced in connection with the training materials.

f. Training materials that are not explicitly accepted by DSHS HIV designated consultant(s) are rejected.

PCS 550 HHS RFP/RFO RFP No. HHS0014021 Page 27 of 58

2.2 CONTRACT AWARD, TERM, AND HISTORICAL COMPENSATION

2.2.1 Contract Award and Execution

HHSC or DSHS intends to award one (1) Contract as a result of this Solicitation. Any award is contingent upon approval of the HHSC or DSHS executive commissioner or their designee.

If, for any reason, a final Contract cannot be executed with a Respondent selected for award within sixty (60) business days of HHSC or DSHS’s determination to seek to Contract with that Respondent, HHSC or DSHS may negotiate a Contract with the next highest-scoring Respondent or may withdraw, modify, or partially award this Solicitation.

2.2.2 Contract Term

The initial term of any Contract resulting from this Solicitation will be one (1) year. HHSC or DSHS, at its sole option, may extend any Contract awarded pursuant to this Solicitation for up to four (4) additional years.

Notwithstanding the limitation in the preceding paragraph and with at thirty (30) calendar days’ advance written notice to Contractor, at the end of the initial term or any extension period, HHSC or DSHS, at its sole discretion, may extend the Contract as necessary to ensure continuity of service, for purposes of transition, or as otherwise determined by HHSC or DSHS, to serve the best interest of the State for up to twelve (12) months, in one-month intervals, at the then-current Contract rate or rates (if applicable) as modified during the Contract Term.

2.2.3 Historical Compensation

Historical compensation under Contracts with similar scope and size to this Solicitation has been/ranged from approximately $600,000 per fiscal year. Notwithstanding Section 2.2.3, Historical Compensation, HHSC or DSHS reserves the right to adjust any projected amount based on state funding during the term of a resulting Contract.

2.3 DATA USE AGREEMENT AND SECURITY PRIVACY INQUIRY

By entering into a Contract with HHSC or DSHS as a result of this Solicitation, Respondent agrees to be bound by the terms of the HHS Data Use Agreement (DUA) and Attachment 1, Version 8.5, attached as Exhibit D.

Respondents must complete and return with their Solicitation Response Exhibit D-1, Attachment 2 to the DUA, Security and Privacy Inquiry (SPI), Version 2.1.

PCS 550 HHS RFP/RFO RFP No. HHS0014021 Page 28 of 58

2.4 NO GUARANTEE OF VOLUME, USAGE, OR COMPENSATION

HHSC or DSHS makes no guarantee of volume, usage, or total compensation to be paid to any Respondent under any awarded Contract, if any, resulting from this Solicitation. Any awarded Contract is subject to appropriations and the continuing availability of funds.

HHSC or DSHS reserves the right to cancel, make partial award, or decline to award a Contract under this Solicitation at any time at its sole discretion.

2.5 GOVERNMENTAL ENTITIES

If Respondent is responding to this Solicitation in its capacity as a governmental entity, certain terms and conditions found in this Solicitation, including all exhibits and attachments, may not be applicable. Furthermore, to the extent permitted by law, if a Solicitation Response is received from a governmental entity, DSHS reserves the right to enter into an interagency or interlocal agreement with the governmental entity.

PCS 550 HHS RFP/RFO RFP No. HHS0014021 Page 29 of 58

ARTICLE III. ADMINISTRATIVE INFORMATION

3.1 SCHEDULE OF EVENTS

EVENT DATE/TIME

Solicitation Posting Date to ESBD (Date of Release) MAY 01, 2024

HSP Training Attendance is Optional

MAY 03, 2024, at 10:30 A.M.

Central Time

Deadline for Submitting Questions or Requests for Clarification

MAY 06, 2024, at 5:00 P.M.

Central Time

Tentative Date Responses to Questions or Requests for Clarification Posted on ESBD

MAY 13, 2024, at 5:00 P.M.

Central Time

Deadline for Courtesy HSP Review MAY 16, 2024, at 5:00 P.M.

Central Time

Deadline for Submission of Solicitation Responses [NOTE: Responses must be RECEIVED by HHSC by the deadline.]

MAY 30, 2024, at 10:30 A.M.

Central Time

Evaluation Period JUNE 2024

Anticipated Notice of Award AUGUST 2024

Anticipated Contract Start Date JANUARY 2025

Respondents must submit their Solicitation Responses to HHSC in accordance with the due date and time indicated in this Schedule of Events or as changed via an Addendum posted to the ESBD.

NOTE: All dates are tentative and HHSC reserves the right to modify these dates at any time. At the sole discretion of HHSC, events listed in the Schedule of Events are subject to scheduling changes and cancellation. Scheduling changes or cancellation determinations made prior to the Deadline for Submission of Solicitation Responses will be published by posting an Addendum to the ESBD. After the Deadline for Submission of Solicitation Responses, if there are delays that significantly impact the anticipated award date, HHSC, at its sole discretion, may post updates

PCS 550 HHS RFP/RFO RFP No. HHS0014021 Page 30 of 58 regarding the anticipated award date to the Procurement Forecast on the HHS Procurement Opportunities web page. Each Respondent is responsible for checking the ESBD and Procurement Forecast for updates.

By submitting a Solicitation Response, Respondent represents and warrants that any individual submitting the Solicitation Response and any related documents on behalf of the Respondent is authorized to do so and to bind the Respondent under any Contract that may result from this Solicitation.

3.2 AMBIGUITY, CONFLICT, OR DISCREPANCY

Respondent must notify the Section 3.3.1, Sole Point of Contact of any ambiguity, conflict, discrepancy, exclusionary specification, omission, or other error in the Solicitation in the manner and by the deadline described in Section 3.3.4, Solicitation Questions.

Respondent submits a Solicitation Response at its own risk.

If Respondent fails to properly and timely notify the Sole Point of Contact (Section 3.3.1) of any ambiguity, conflict, discrepancy, exclusionary specification, omission, or other error in the Solicitation, Respondent, whether awarded a Contract or not:

a. Waives any claim of error or ambiguity in the Solicitation and any resulting Contract;

b. Must not contest the interpretation by HHSC or DFPS of such provision(s); and

c. Is not entitled to additional compensation, relief, or time by reason of ambiguity, conflict, discrepancy, exclusionary specification, omission, or other error or its later correction.

3.3 INQUIRIES

3.3.1 Sole Point of Contact

All requests, questions, or other communication about this Solicitation shall be made in writing to HHSC PCS, addressed to the person listed below (Sole Point of Contact). Additionally, a phone number is provided for purposes such as instructing a potential Respondent through an IT system or website referenced in this Solicitation. Communications via telephone are not binding.

The Sole Point of Contact will authorize a secondary Sole Point of Contact in the event of their absence and, in such an event, will include the contact information for the secondary Sole Point of Contact in their automatic reply out-of-office e-mail message. Respondents seeking to contact the Sole Point of Contact should do so via e-mail in order to receive updated contact information.

Name Bianca Hernandez, CTCD, CTCM https://hhs.texas.gov/doing-business-hhs/contracting-hhs/procurement-opportunities https://hhs.texas.gov/doing-business-hhs/contracting-hhs/procurement-opportunities https://hhs.texas.gov/doing-business-hhs/contracting-hhs/procurement-opportunities

PCS 550 HHS RFP/RFO RFP No. HHS0014021 Page 31 of 58

Title PCS Purchaser

Address Procurement and Contracting Services Building 1100 W 49th St. MC: 2020 Austin, TX 78756

Phone (512) 776-7111

Email Bianca.Hernandez01@hhs.texas.gov

See also, Section 3.3.3, Exception to Sole Point of Contact below.

3.3.2 Prohibited Communication

Except as provided in Section 3.3.1, Sole Point of Contact and Section 3.3.3, Exception to Sole Point of Contact, potential Respondents and Respondents are prohibited from any communication with HHSC regarding the Solicitation. HHSC or DSHS, its representative(s), and partners will not answer any questions or otherwise discuss the contents of this Solicitation with any potential Respondent or its representative(s). Attempts to ask questions by phone or in person will not be allowed or recognized as valid. Respondent shall rely only on written statements issued by or through HHSC or DSHS designated staff as provided by Section 3.3, Inquiries. This restriction does not preclude discussions between affected parties for the purposes of conducting business unrelated to this Solicitation. Failure to comply with these restrictions may result in disqualification of Respondent's Solicitation Response.

3.3.3 Exception to Sole Point of Contact

Exceptions to Section 3.3.1 are as follows:

a. Respondents…