Empyra Responses.pdf

1. 1.3 Key Dates

a. Can you please confirm what is meant by “Presentation” on

November 26 at noon which is before the response deadline of

December 3, 2025

2.2.2 User Groups: Division of Workforce Development and Adult Learning

a. What level of engagement does the state have for adult education programs, and is there a requirement for a comprehensive solution to manage adult learners statewide, including compliance with NRS reporting standards?

• Adult Education is not managed within the current workforce solution. There is no requirement at this time for a comprehensive system to manage adult learners or NRS reporting.

b. Is it a strategic priority for the state to consolidate Title I, Title II, and Title III programs within a single integrated solution?

• No. The system is required to manage Title I and Title III programs, along with local grants and the apprenticeship program. Title II (Adult Education) is not currently included within the scope of integration.

3.1.t Labor Market Information

a. How would the State prefer to integrate its source of Labor Data with the chosen vendor?

• The system must be capable of storing Bureau of Labor Statistics (BLS) data as well as real-time labor market data derived from system jobs and job seeker activity. This information should be searchable and embedded contextually throughout the system, such as within job search results and labor market dashboards.

3.3.a Labor Exchange

a. Does the state prefer a single solution of Case Management and Labor Exchange or an integrated solution of Case Management and Labor Exchange?

• The State prefers a single, fully integrated solution that provides Labor Exchange, Labor Market Information (LMI), Eligible Training Provider List (ETPL) management, Apprenticeship tracking, Case Management, Assessments, and all required federal reporting functionalities.

3.3.i Reemployment Opportunities, Reemployment Services Eligibility, and Career Exploration/Self-Assessments

a. Does the state already have “Self-Assessment tools” or does the selected vendor need to provide their own?

• The vendor should provide assessment tools within the system. Assessment results should integrate seamlessly with system resources such as job postings, training opportunities, and career pathways.

b. Does the state already have “Career Exploration tools” or does the selected vendor need to provide their own?

• The vendor should provide career exploration tools, designed to connect users with related occupations, training programs, and employment opportunities based on assessment outcomes.3.3.j Individual Fund Tracking

a. We understand this highlights individual fund tracking, which is no problem. We would like to know how the state currently tracks organizational fiscal efforts.

• The current system tracks training-related expenses, including tuition, books, fees, and other participant-specific costs associated with workforce development activities.

3.3.s Help Desk Management with Live Chat

a. Who is the target audience for “live chat”? Is this live chat with job seekers and MD staff?

• Live chat is designed for technical help desk assistance and is available to all user types, including Job Seekers, Employers, Training Providers, and Staff.

3.3.t Green Jobs

a. Is the state looking for the vendor to provide a listing of green jobs or to integrate with the current vendor?

• The vendor should be capable of providing or integrating listings for green jobs and other designated occupations of interest.

b. Is the expectation that these jobs be housed within the state’s solution but displayed as a separate subset of opportunities as they are on the current green page?

• Yes. These jobs should be housed within the system and displayed as a distinct subset or dedicated portal section.

3.4.c Display natively translated web pages in languages other than English (including Spanish at a minimum)

a. Please define natively translated languages.

• The current system includes natively translated Spanish pages, while Google Translate is used to support all other languages.

3.5.a Include 24/7 Technical Support for All End Users

a. Please describe the requirement and level of support that is expected.

• The vendor must provide 24/7 technical support for all end users to address critical issues, including system downtime, major functionality failures, or page crashes.

Timely response and resolution protocols are expected to ensure continuous system availability.