EBAr78038_WV-65A.pdf

PDF 766 KB Posted

Attached to
HelpDesk module for our existing Kaseya/ Unitrends software.
Solicitation number
ASSD 0439 EBA2600000002 1
Issued by
Berkeley County, West Virginia

About this file

This is a West Virginia Purchasing Division Direct Award Posting and Justification Form (WV-65A) for a delegated procurement by the Educational Broadcasting agency (West Virginia Public Broadcasting). The procurement seeks a HelpDesk module software package designed to integrate with the agency's existing Kaseya/Unitrends IT management suite, replacing an outdated help desk system. The software being procured is the Unitrends Autotask ITSM Edition with Quickstart Light Onboarding, consisting of one onboarding license and multiple annual licenses with coverage dates spanning from May 1, 2026, through June 30, 2030. The delivery deadline is Monday, May 4, 2026, with a mandatory requirement that the vendor be a manufacturer-authorized reseller of the software and meet the specified cost threshold.

The total contract value is $13,661.20, calculated at $278.80 per month over 49 months, with an initial onboarding fee of $1,392.75. The procurement is being directed to Insight Public Sector, Inc., as the authorized reseller, based on Kaseya's partner pricing structure, which provides reduced pricing unavailable through direct manufacturer purchase. The requesting procurement officer is C. Dale Malcomb, with the request dated April 22, 2026. The justification for the direct award cites both the manufacturer's exclusive pricing arrangement through the designated reseller and the significant cost savings compared to alternative sourcing options, making the award in the best interest of the State of West Virginia.

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Final_ASSD_0439_EBA2600000002_1_WV_ASSD_FORM.PDF PDF

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Text version

West Virginia Purchasing Division Direct Award Posting: Justificatoin and Public Notice Form (Delegated Procurements) (WV-65A)Rev. 2/9/2026

Direct Award Posting: Justification and Public Notice Form (WV-65A) Delegated Purchases from $5,000.01 to Delegated Threshold

Public Notice Instructions:

Statutory Authority: Pursuant to W. Va. Code § 5A-3-10c, a state agency may award a contract directly to a vendor with-out competitive bidding if certain requirements are met, including requesting the direct award in writing to the Purchasing Division and proving through adequate justification that the direct award is in the best interest of the state of West Virgin-

ia. If approved by the Purchasing Director, the Purchasing Division must advertise its intent to make a direct award to the vendor community for a period of no less than 10 business days.

Vendor Interest: Any vendor who can provide the commodity or service specified in the description below that would like the opportunity to bid must submit their interest and supporting documentation to the buyer identified in the solicita-tion prior to the deadline published in the advertisement. If the claim is deemed to be valid by the Purchasing Division, the intent to make a direct award will be null and void and a competitive bid prepared.

Department/Agency Request Information:

Description of Commodity or Service for Which a Direct Award Will be Made (Explain in complete detail so that anyone viewing this document will understand the need):

If requesting software as a direct award, is this software considered software as a service?

Yes

No

Explain why the direct award is in the best interest of the state. (Attach supporting documentation, if possible)

Requesting Department/Agency:

Procurement Officer:

Date of Request:

Name of Proposed Vendor:

Rev. 2/9/2026 West Virginia Purchasing Division

Direct Award Posting: Justification and Public Notice Form (Delegated Procurements) (WV-65A)

Direct Award Posting: Justification and Public Notice Form (WV-65A), Page 2 Delegated Purchases from $5,000.01 to Delegated Threshold

Basis for Direct Award: (Please SELECT ONE of the following two options and provide details and/or documentation sufficient to confirm the basis. Any form without a sufficient written justification or supporting documentation will be rejected.)

Competition is not available from any other source. (Describe in detail below how the agency attempted to identi-fy other sources)

No other source would be willing or able to replace the existing source without a detrimental effect on the spend-ing unit. (Describe in detail the detrimental effect to the agency)

The following information is required to process the direct award request. (Failure to address the following will result in denial of the request.)

A. The time period by which delivery must be made or performance must occur:

B. The price that will be paid for the commodity or service (include vendor quote):

C. Any limitations that a competing vendor would need to satisfy:

Attestation: By signing and submitting this form, the Procurement Officer attests to his/her support of the Direct Award request and the accuracy of the supporting information provided herein.

Agency Procurement Officer Signature Date

HTTP://WWW.INSIGHT.COM

Page 1 of 7INSIGHT PUBLIC SECTOR, INC.

2701 E INSIGHT WAY

CHANDLER AZ 85286-1930

Tel: 800-467-4448

Account name: 10527632

WEST VIRGINIA PUBLIC BROADCASTING

600 CAPITOL ST

CHARLESTON WV 25301-1223

SHIP-TO

WEST VIRGINIA PUBLIC BROADCASTING

600 CAPITOL ST

CHARLESTON WV 25301-1223

We deliver according to the following terms:

Payment Terms : Net 30 days Ship Via : Electronic Delivery Terms of Delivery : FOB ORIGIN Currency : USD

Quotation

Quotation Number : 0229319771 Document Date : 27-MAR-2026 PO Number :

PO Release :

Sales Rep : Brandi Smith Email : BRANDI.SMITH@INSIGHT.COM Phone : +19374159442

Material Material Description Quantity Unit Price Extended Price

CNS-AT-QSL Unitrends Quickstart Light Onboarding - License - 1 license - for Autotask

1 1,392.75 1,392.75

One-Time ChargeCoverage Dates:

OPEN MARKET

S-CLD-PSA-MME Unitrends Autotask ITSM Edition - License - 1 license

5 55.76 278.80

1-MAY-2026 - 30-June-2030Coverage Dates:

OPEN MARKET

S-CLD-PSA-MME Unitrends Autotask ITSM Edition - License - 1 license

5 55.76 278.80

1-MAY-2026 - 30-June-2030Coverage Dates:

OPEN MARKET

S-CLD-PSA-MME Unitrends Autotask ITSM Edition - License - 1 license

5 55.76 278.80

1-MAY-2026 - 30-June-2030Coverage Dates:

OPEN MARKET

S-CLD-PSA-MME Unitrends Autotask ITSM Edition - License - 1 license

5 55.76 278.80

1-MAY-2026 - 30-June-2030Coverage Dates:

OPEN MARKET

S-CLD-PSA-MME Unitrends Autotask ITSM Edition - License - 1 license

5 55.76 278.80

1-MAY-2026 - 30-June-2030Coverage Dates:

OPEN MARKET

S-CLD-PSA-MME Unitrends Autotask ITSM Edition - License - 1 license

5 55.76 278.80

1-MAY-2026 - 30-June-2030Coverage Dates:

OPEN MARKET

S-CLD-PSA-MME Unitrends Autotask ITSM Edition - License - 1 license

5 55.76 278.80 https://www.insight.com/insightweb/quoteDetails?quoNum=229319771 http://www.insight.com/en_US/search.html?qtype=all&q=CNS-AT-QSL http://www.insight.com/en_US/search.html?qtype=all&q=S-CLD-PSA-MME http://www.insight.com/en_US/search.html?qtype=all&q=S-CLD-PSA-MME http://www.insight.com/en_US/search.html?qtype=all&q=S-CLD-PSA-MME http://www.insight.com/en_US/search.html?qtype=all&q=S-CLD-PSA-MME http://www.insight.com/en_US/search.html?qtype=all&q=S-CLD-PSA-MME http://www.insight.com/en_US/search.html?qtype=all&q=S-CLD-PSA-MME

HTTP://WWW.INSIGHT.COM Document Date 27-MAR-2026 Quotation Number 229319771

Material Material Description Quantity Unit Price Extended Price Coverage Dates: 1-MAY-2026 - 30-June-2030

OPEN MARKET

S-CLD-PSA-MME Unitrends Autotask ITSM Edition - License - 1 license

5 55.76 278.80

1-MAY-2026 - 30-June-2030Coverage Dates:

OPEN MARKET

S-CLD-PSA-MME Unitrends Autotask ITSM Edition - License - 1 license

5 55.76 278.80

1-MAY-2026 - 30-June-2030Coverage Dates:

OPEN MARKET

S-CLD-PSA-MME Unitrends Autotask ITSM Edition - License - 1 license

5 55.76 278.80

1-MAY-2026 - 30-June-2030Coverage Dates:

OPEN MARKET

S-CLD-PSA-MME Unitrends Autotask ITSM Edition - License - 1 license

5 55.76 278.80

1-MAY-2026 - 30-June-2030Coverage Dates:

OPEN MARKET

S-CLD-PSA-MME Unitrends Autotask ITSM Edition - License - 1 license

5 55.76 278.80

1-MAY-2026 - 30-June-2030Coverage Dates:

OPEN MARKET

S-CLD-PSA-MME Unitrends Autotask ITSM Edition - License - 1 license

5 55.76 278.80

1-MAY-2026 - 30-June-2030Coverage Dates:

OPEN MARKET

S-CLD-PSA-MME Unitrends Autotask ITSM Edition - License - 1 license

5 55.76 278.80

1-MAY-2026 - 30-June-2030Coverage Dates:

OPEN MARKET

S-CLD-PSA-MME Unitrends Autotask ITSM Edition - License - 1 license

5 55.76 278.80

1-MAY-2026 - 30-June-2030Coverage Dates:

OPEN MARKET

S-CLD-PSA-MME Unitrends Autotask ITSM Edition - License - 1 license

5 55.76 278.80

1-MAY-2026 - 30-June-2030Coverage Dates:

OPEN MARKET

S-CLD-PSA-MME Unitrends Autotask ITSM Edition - License - 1 license

5 55.76 278.80

1-MAY-2026 - 30-June-2030Coverage Dates:

OPEN MARKET

S-CLD-PSA-MME Unitrends Autotask ITSM Edition - License - 1 license

5 55.76 278.80

1-MAY-2026 - 30-June-2030Coverage Dates:

OPEN MARKET

S-CLD-PSA-MME Unitrends Autotask ITSM Edition - License - 1 license

5 55.76 278.80 http://www.insight.com/en_US/search.html?qtype=all&q=S-CLD-PSA-MME http://www.insight.com/en_US/search.html?qtype=all&q=S-CLD-PSA-MME http://www.insight.com/en_US/search.html?qtype=all&q=S-CLD-PSA-MME http://www.insight.com/en_US/search.html?qtype=all&q=S-CLD-PSA-MME http://www.insight.com/en_US/search.html?qtype=all&q=S-CLD-PSA-MME http://www.insight.com/en_US/search.html?qtype=all&q=S-CLD-PSA-MME http://www.insight.com/en_US/search.html?qtype=all&q=S-CLD-PSA-MME http://www.insight.com/en_US/search.html?qtype=all&q=S-CLD-PSA-MME http://www.insight.com/en_US/search.html?qtype=all&q=S-CLD-PSA-MME http://www.insight.com/en_US/search.html?qtype=all&q=S-CLD-PSA-MME

Material Material Description Quantity Unit Price Extended Price Coverage Dates: 1-MAY-2026 - 30-June-2030

OPEN MARKET

S-CLD-PSA-MME Unitrends Autotask ITSM Edition - License - 1 license

5 55.76 278.80

1-MAY-2026 - 30-June-2030Coverage Dates:

OPEN MARKET

S-CLD-PSA-MME Unitrends Autotask ITSM Edition - License - 1 license

5 55.76 278.80

1-MAY-2026 - 30-June-2030Coverage Dates:

OPEN MARKET

S-CLD-PSA-MME Unitrends Autotask ITSM Edition - License - 1 license

5 55.76 278.80

1-MAY-2026 - 30-June-2030Coverage Dates:

OPEN MARKET

S-CLD-PSA-MME Unitrends Autotask ITSM Edition - License - 1 license

5 55.76 278.80

1-MAY-2026 - 30-June-2030Coverage Dates:

OPEN MARKET

S-CLD-PSA-MME Unitrends Autotask ITSM Edition - License - 1 license

5 55.76 278.80

1-MAY-2026 - 30-June-2030Coverage Dates:

OPEN MARKET

S-CLD-PSA-MME Unitrends Autotask ITSM Edition - License - 1 license

5 55.76 278.80

1-MAY-2026 - 30-June-2030Coverage Dates:

OPEN MARKET

S-CLD-PSA-MME Unitrends Autotask ITSM Edition - License - 1 license

5 55.76 278.80

1-MAY-2026 - 30-June-2030Coverage Dates:

OPEN MARKET

S-CLD-PSA-MME Unitrends Autotask ITSM Edition - License - 1 license

5 55.76 278.80

1-MAY-2026 - 30-June-2030Coverage Dates:

OPEN MARKET

S-CLD-PSA-MME Unitrends Autotask ITSM Edition - License - 1 license

5 55.76 278.80

1-MAY-2026 - 30-June-2030Coverage Dates:

OPEN MARKET

S-CLD-PSA-MME Unitrends Autotask ITSM Edition - License - 1 license

5 55.76 278.80

1-MAY-2026 - 30-June-2030Coverage Dates:

OPEN MARKET

S-CLD-PSA-MME Unitrends Autotask ITSM Edition - License - 1 license

5 55.76 278.80

1-MAY-2026 - 30-June-2030Coverage Dates:

OPEN MARKET

S-CLD-PSA-MME Unitrends Autotask ITSM Edition - License - 1 license

5 55.76 278.80 http://www.insight.com/en_US/search.html?qtype=all&q=S-CLD-PSA-MME http://www.insight.com/en_US/search.html?qtype=all&q=S-CLD-PSA-MME http://www.insight.com/en_US/search.html?qtype=all&q=S-CLD-PSA-MME http://www.insight.com/en_US/search.html?qtype=all&q=S-CLD-PSA-MME http://www.insight.com/en_US/search.html?qtype=all&q=S-CLD-PSA-MME http://www.insight.com/en_US/search.html?qtype=all&q=S-CLD-PSA-MME http://www.insight.com/en_US/search.html?qtype=all&q=S-CLD-PSA-MME http://www.insight.com/en_US/search.html?qtype=all&q=S-CLD-PSA-MME http://www.insight.com/en_US/search.html?qtype=all&q=S-CLD-PSA-MME http://www.insight.com/en_US/search.html?qtype=all&q=S-CLD-PSA-MME

Material Material Description Quantity Unit Price Extended Price Coverage Dates: 1-MAY-2026 - 30-June-2030

OPEN MARKET

S-CLD-PSA-MME Unitrends Autotask ITSM Edition - License - 1 license

5 55.76 278.80

1-MAY-2026 - 30-June-2030Coverage Dates:

OPEN MARKET

S-CLD-PSA-MME Unitrends Autotask ITSM Edition - License - 1 license

5 55.76 278.80

1-MAY-2026 - 30-June-2030Coverage Dates:

OPEN MARKET

S-CLD-PSA-MME Unitrends Autotask ITSM Edition - License - 1 license

5 55.76 278.80

1-MAY-2026 - 30-June-2030Coverage Dates:

OPEN MARKET

S-CLD-PSA-MME Unitrends Autotask ITSM Edition - License - 1 license

5 55.76 278.80

1-MAY-2026 - 30-June-2030Coverage Dates:

OPEN MARKET

S-CLD-PSA-MME Unitrends Autotask ITSM Edition - License - 1 license

5 55.76 278.80

1-MAY-2026 - 30-June-2030Coverage Dates:

OPEN MARKET

S-CLD-PSA-MME Unitrends Autotask ITSM Edition - License - 1 license

5 55.76 278.80

1-MAY-2026 - 30-June-2030Coverage Dates:

OPEN MARKET

S-CLD-PSA-MME Unitrends Autotask ITSM Edition - License - 1 license

5 55.76 278.80

1-MAY-2026 - 30-June-2030Coverage Dates:

OPEN MARKET

S-CLD-PSA-MME Unitrends Autotask ITSM Edition - License - 1 license

5 55.76 278.80

1-MAY-2026 - 30-June-2030Coverage Dates:

OPEN MARKET

S-CLD-PSA-MME Unitrends Autotask ITSM Edition - License - 1 license

5 55.76 278.80

1-MAY-2026 - 30-June-2030Coverage Dates:

OPEN MARKET

S-CLD-PSA-MME Unitrends Autotask ITSM Edition - License - 1 license

5 55.76 278.80

1-MAY-2026 - 30-June-2030Coverage Dates:

OPEN MARKET

S-CLD-PSA-MME Unitrends Autotask ITSM Edition - License - 1 license

5 55.76 278.80

1-MAY-2026 - 30-June-2030Coverage Dates:

OPEN MARKET

S-CLD-PSA-MME Unitrends Autotask ITSM Edition - License - 1 license

5 55.76 278.80 http://www.insight.com/en_US/search.html?qtype=all&q=S-CLD-PSA-MME http://www.insight.com/en_US/search.html?qtype=all&q=S-CLD-PSA-MME http://www.insight.com/en_US/search.html?qtype=all&q=S-CLD-PSA-MME http://www.insight.com/en_US/search.html?qtype=all&q=S-CLD-PSA-MME http://www.insight.com/en_US/search.html?qtype=all&q=S-CLD-PSA-MME http://www.insight.com/en_US/search.html?qtype=all&q=S-CLD-PSA-MME http://www.insight.com/en_US/search.html?qtype=all&q=S-CLD-PSA-MME http://www.insight.com/en_US/search.html?qtype=all&q=S-CLD-PSA-MME http://www.insight.com/en_US/search.html?qtype=all&q=S-CLD-PSA-MME http://www.insight.com/en_US/search.html?qtype=all&q=S-CLD-PSA-MME

Material Material Description Quantity Unit Price Extended Price Coverage Dates: 1-MAY-2026 - 30-June-2030

OPEN MARKET

S-CLD-PSA-MME Unitrends Autotask ITSM Edition - License - 1 license

5 55.76 278.80

1-MAY-2026 - 30-June-2030Coverage Dates:

OPEN MARKET

S-CLD-PSA-MME Unitrends Autotask ITSM Edition - License - 1 license

5 55.76 278.80

1-MAY-2026 - 30-June-2030Coverage Dates:

OPEN MARKET

S-CLD-PSA-MME Unitrends Autotask ITSM Edition - License - 1 license

5 55.76 278.80

1-MAY-2026 - 30-June-2030Coverage Dates:

OPEN MARKET

S-CLD-PSA-MME Unitrends Autotask ITSM Edition - License - 1 license

5 55.76 278.80

1-MAY-2026 - 30-June-2030Coverage Dates:

OPEN MARKET

S-CLD-PSA-MME Unitrends Autotask ITSM Edition - License - 1 license

5 55.76 278.80

1-MAY-2026 - 30-June-2030Coverage Dates:

OPEN MARKET

Product Subtotal 15,053.95

TAX 0.00

Total 15,053.95

Lease & Financing options available from Insight Global Finance for your equipment & software acquisitions. Contact your Insight account executive for a quote.

S-CLD-PSA-MME Unitrends Autotask ITSM Edition - License - 1 license

5 55.76 278.80

MAY-2026 - 30-June-2030Coverage Dates: 1-

OPEN MARKET

http://www.insight.com/en_US/search.html?qtype=all&q=S-CLD-PSA-MME http://www.insight.com/en_US/search.html?qtype=all&q=S-CLD-PSA-MME http://www.insight.com/en_US/search.html?qtype=all&q=S-CLD-PSA-MME http://www.insight.com/en_US/search.html?qtype=all&q=S-CLD-PSA-MME http://www.insight.com/en_US/search.html?qtype=all&q=S-CLD-PSA-MME

PURCHASE ORDER REQUIREMENTS:

Quote Number:229319771

Purchase Order Number: _____________________________________

Authorized by/Title: _____________________________________ (please print)

Authorized Signature: _____________________________________ Date: _______________

Additional signature, where required

Authorized by/Title: _____________________________________ (please print)

Authorized Signature: _____________________________________ Date: _______________

Thank you for choosing Insight. Please contact us with any questions or for additional information about Insight's complete IT solution offering.

Sincerely, Brandi Smith +19374159442

BRANDI.SMITH@INSIGHT.COM

Insight Global Finance has a wide variety of flexible financing options and technology refresh solutions. Contact your Insight representative for an innovative approach to maximizing your technology and developing a strategy to manage your financial options.

This purchase is subject to Insight’s online Terms of Sale unless you are purchasing under an Insight Public Sector, Inc. contract vehicle, in which case, that agreement will govern.

SOFTWARE AND CLOUD SERVICES PURCHASES: If your purchase contains any software or cloud computing offerings (“Software and Cloud Offerings”), each offering will be subject to the applicable supplier's end user license and use terms ("Supplier Terms") made available by the supplier or which can be found at the “terms-and-policies” link below. By ordering, paying for, receiving or using Software and Cloud Offerings, you agree to be bound by and accept the Supplier Terms unless you and the applicable supplier have a separate agreement which governs.

HARDWARE PURCHASES: Tariffs imposed by the United States government on technology-related products may lead to cost increases for manufacturers and suppliers, who then pass these increases on to partners like Insight. Additionally, supply constraints, production delays, component shortages, and logistical pressures have contributed to cost increases and product shipment delays from manufacturers and suppliers. Insight is actively engaged with its contracting officials, suppliers, and partners to address these challenges. While we strive to honor initial price proposals and quotes, the fluid nature of the impact on manufacturer and supplier costs and product availability due to tariffs and supply disruptions could require a requote, subject to the contract terms if the purchase is being made under an Insight Public Sector, Inc. contract vehicle, before finalizing any subsequent or impacted proposals, quotes, and orders. Insight will not finalize any transaction involving a requote without the client’s written consent.

Insight’s online Terms of Sale can be found at the “terms-and-policies” link below.

https://www.insight.com/terms-and-policies

Outlook

Fw: Autotask Pricing and Procurement Clarification

From Dale Malcomb <dmalcomb@wvpublic.org> Date Wed 4/22/2026 11:52 AM To Trinity Green <tgreen@wvpublic.org>

Get Outlook for iOS

From: Dale Malcomb <dmalcomb@wvpublic.org> Sent: Saturday, April 18, 2026 2:52 PM To: Albert Menacho <albert.menacho@kaseya.com> Cc: Matthew McFarlane <matthew.mcfarlane@kaseya.com> Subject: Re: Autotask Pricing and Procurement Clarification

Thank you.

Get Outlook for iOS

From: Albert Menacho <albert.menacho@kaseya.com> Sent: Friday, April 17, 2026 5:24:30 PM To: Dale Malcomb <dmalcomb@wvpublic.org> Cc: Matthew McFarlane <matthew.mcfarlane@kaseya.com> Subject: Autotask Pricing and Procurement Clarification

To whom it may concern, This letter is to confirm that West Virginia Public Broadcasting is currently evaluating the purchase of the Autotask Professional Services Automation (PSA) platform.

Kaseya maintains distinct pricing structures for customers who purchase directly and for those who transact through authorized reseller partners. In this case, the pricing being extended to WV Public Broadcasting through its approved reseller, Insight Partners, is part of Kaseya’s partner pricing program and is not available for direct purchase from Kaseya.

As such, in order to take advantage of this pricing, the transaction must be completed through Insight Partners.

Please feel free to reach out should you require any additional information or clarification.

Sincerely, https://aka.ms/o0ukef https://aka.ms/o0ukef

Albert Menacho Sr. Manager, Account Management | Kaseya Office: +1 (786) 807-6960 Email:albert.menacho@kaseya.com Location: US Miami

LinkedIn | Instagram | X | Facebook

Manager: Pedro Jose Reyes, AVP, Account Management, pedro.reyes@kaseya.com Escalation: Luis Alberto Quintas, SVP, Account Management, luis.quintas@kaseya.com

Important Notice: This email is intended to be received only by persons entitled to receive the confidential and legally privileged information it presumptively contains, and this notice constitutes identification as such. Any reading, disclosure, copying, distribution or use of this information by or to someone who is not the intended recipient, is prohibited. If you received this email in error, please notify us immediately at legal@kaseya.com, and then delete it. To opt-out of receiving emails Please click here. The term 'this e-mail' includes any and all attachments.

West Virginia Public Broadcasting

“Telling West Virginia's Story" www.wvpublic.org

This email and any files transmitted with it are intended solely for the individuals or entities originally addressed, and may contain confidential and privileged information protected by law. If you are not the intended recipient, any dissemination, distribution, copying, or action taken in relation to the contents of this email is prohibited and may be unlawful. If you have received this email in error, please notify the sender immediately and permanently delete the original and any copy or printout.

https://www.kaseya.com/ tel:+1%20%20(786)%20807-6960 https://www.linkedin.com/company/kaseya https://www.instagram.com/kaseyaglobal https://x.com/KaseyaCorp https://www.facebook.com/kaseyafan https://helpdesk.kaseya.com/ https://www.kaseyaconnect.com/ https://www.kaseyaconnect.com/ https://info.kaseya.com/email-subscription-center.html http://www.wvpublic.org/

WV65A_AgencyDirectAwardPosting_2026(v2).pdf

Requesting DepartmentAgency: 0439 Educaional Broadcasting
Procurement Officer: C. Dale Malcomb
Date of Request: 04/22/2026
Name of Proposed Vendor: Insight Public Sector
Description of Commodity or Service: This is a help desk module to go with an existing IT management suite.
Check Box2: Yes
Check Box3: Off
Best Interest Reason: This software is replacing an outdated help desk system that integrates with our new management suite. The state will save money as this is being provided at a greatly reduced cost.
Check Box1: Off
Text5:
Check Box4: Yes
Text6: This software being provided from anywhere else would cost significantly more than the reduced cost the manufacturer will only provide through our assigned reseller.
Text12: The software must be provided no later than Monday, May 4th, 2026.
Text13: $278.80 over 49 months for a total of $13,661.20.
Text14: They must be a manufacture authorized reseller of the software and provide it by the specified deadline. They must also provide the software at a cost that is less than the quoted price.
Date16_af_date: 04/22/2026

File details come from the government source that posted it. Updated .