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SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS
OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30
1. REQUISITION NUMBER
NWWE0000-16-00101
2. CONTRACT NO.
3. AWARD/EFFECTIVE
DATE
4. ORDER NUMBER
5. SOLICITATION NUMBER
EA-133W-17-RP-0101
6. SOLICITATION ISSUE DATE
December 20, 2016
7. FOR SOLICITATION
INFORMATION CALL:
a. NAME
SHAUN SQUYRES
SHAUN.SQUYRES@NOAA.GOV
b. TELEPHONE NUMBER(No collect calls)
757-441-3413
8. OFFER DUE DATE/ LOCAL
TIME
January 30, 2017, 1:00 PM
EST
9. ISSUED BY CODE AJ930073 10. THIS ACQUISITION IS UNRESTRICTED OR SET ASIDE:_ FOR:
NOAA/EASTERN REGION ACQUISITION
200 GRANBY STREET
SUITE 815
NORFOLK, VA 23510
SMALL BUSINESS WOMEN-OWNED SMALL BUSINESS
HUBZONE SMALL
BUSINESS
(WOSB) ELLIGIBLE UNDER THE WOMEN-OWNED
SMALL BUSINESS PROGRAM NAICS:
811213
SERVICE-DISABLED
VETERAN-OWNED
SMALL BUSINESS
EDWOSB
8 (A) SIZE STANDARD:
$11 Million
11. DELIVERY FOR FOB DESTINAT-
TION UNLESS BLOCK IS
MARKED
SEE SCHEDULE
12. DISCOUNT TERMS
13a. THIS CONTRACT IS A
RATED ORDER UNDER
DPAS (15 CFR 700)
13b. RATING
14. METHOD OF SOLICITATION
RFQ IFB RFP
15. DELIVER TO CODE 16. ADMINISTERED BY CODE AJ930073
SEE SECTION “E”
NOAA/EASTERN ACQUISITION DIVISION
200 GRANBY STREET
SUITE 815
NORFOLK, VA 23510
17a. CONTRACTOR/
OFFERER
TELEPHONE NO.
CODE FACILITY
CODE
18a. PAYMENT WILL BE MADE BY
NOAA FINANCE OFFICE AOD
20020 CENTURY BLVD
GERMANTOWN, MD 20874
CODE AJ111012
17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN
OFFER
18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK
BELOW IS CHECKED SEE ADDENDUM
19.
ITEM NO.
20.
SCHEDULE OF SUPPLIES/SERVICES
21.
QUANTITY
22.
UNIT
23.
UNIT PRICE
24.
AMOUNT
Please see continuation page for line item details.
(Use Reverse and/or Attach Additional Sheets as Necessary)
25. ACCOUNTING AND APPROPRIATION DATA
26. TOTAL AWARD AMOUNT (For Govt. Use Only)
27a.SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA ARE ARE NOT ATTACHED
27b.CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED
28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN _1__
COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND DELIVER ALL
ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY ADDITIONAL
SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED HEREIN.
29. AWARD OF CONTRACT: REF. _________________ OFFER DATED _________.
YOUR OFFER ON SOLICITATION (BLOCK 5), INCLUDING ANY ADDITIONS OR
CHANGES WHICH ARE SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:
30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)
30b. NAME AND TITLE OF SIGNER (Type or print)
30c. DATE SIGNED
31b. NAME OF CONTRACTING OFFICER (Type or print)
31c. DATE SIGNED
AUTHORIZED FOR LOCAL REPRODUCTION STANDARD FORM 1449 (REV. 02/2012)
PREVIOUS EDITION IS NOT USABLE Computer Generated Prescribed by GSA - FAR (48 CFR) 53.212 mailto:SHAUN.SQUYRES@NOAA.GOV
Page 2 of 58 EA-133W-17-RP-0101
SECTION B- SCHEDULE OF SUPPLIES/SERVICES
B.1 OVERVIEW
This is a contract for the maintenance and repair of the National Oceanic and Atmospheric Administration's
(NOAA), National Weather Service, Weather Radio Transmitter Network and NOAA, National Weather Service
Weather Wire Service (NWWS)/GEONETCast Americas (GNC-A) satellite ground terminals. The contractor shall provide direct field maintenance support, depot maintenance support, logistics support, and other services in accordance with Section C-Statement of Work, C.1 Statement of Work.
B.2 PRICE SCHEDULE
Ordering Period One-
(April 30, 2017 or date of award, whichever occurs later, through twelve months thereafter)
CLIN DESCRIPTION OF SUPPLIES/ SERVICES Qty Unit Unit Price Total Price
0001 Contractor Transition Services
(Firm-Fixed Price CLIN)
2 Month
0002 Contractor Maintained Transmitter Sites and Maintenance
Support Services in accordance with Statement of Work
(SOW). (Estimated at 424 Transmitter Sites)
Price Per Site, Per Month: $____________
12 Month
0003 Contractor Logistics Supported Transmitter Sites
Maintenance Support Services in accordance with SOW.
(Estimated at 476 Transmitter Sites)
0004 Remote Off Air Monitoring System (ROAMS) Logistics
Support in accordance with SOW. (Estimated at 80 Sites)
(Firm Fixed-Price CLIN)
0005 NWWS and GNC-A Help Desk and Maintenance Support for all sites in Attachment 2A1 in accordance with SOW.
0006 Emergency Services in accordance with SOW.
(Time-and-Materials CLIN)
0006A Transmitter/Satellite Ground Terminal Maintenance
Technician Fully Burdened Hourly Labor Rate.
800 Hour
0006B Broadcast Tower Maintenance Technician Fully Burdened
Hourly Rigging Rate. (NWR Antenna Installations)
1200 Hour
0007 Non-Emergency Services in accordance with SOW.
(Fixed Price or Time-and Materials CLIN, determined at issuance of task order)
0007A Transmitter/Satellite Ground Terminal Maintenance 1000 Hour
Page 3 of 58 EA-133W-17-RP-0101
0007B Broadcast Tower Maintenance Technician Fully Burdened
0008 Shipping- Cost of shipping transmitters and other large spare parts (defined as major items in the SOW)
1 YR
NTE
$33,000.00
NTE
$33,000.00
0009 Travel and Materials
$295,000.00
NTE
$295,000.00
0010 Transmitter Storage
(Time-and-Material CLIN)
$30,120.00
$30,120.00
Ordering Period Two-
(Upon Expiration of Ordering Period One, through twelve months thereafter)
CLIN DESCRIPTION OF SUPPLIES/ SERVICES Qty Unit Unit Price Total Price
1002 Contractor Maintained Transmitter Sites and Maintenance
1003 Contractor Logistics Supported Transmitter Sites
1004 Remote Off Air Monitoring System (ROAMS) Logistics
1005 NWWS and GNC-A Help Desk and Maintenance Support for
1006 Emergency Services in accordance with SOW.
1006A Transmitter/Satellite Ground Terminal Maintenance
1006B Broadcast Tower Maintenance Technician Fully Burdened
1007 Non-Emergency Services in accordance with SOW.
Page 4 of 58 EA-133W-17-RP-0101
1007A Transmitter/Satellite Ground Terminal Maintenance
1000 Hour
1007B Broadcast Tower Maintenance Technician Fully Burdened
1008 Shipping- Cost of shipping transmitters and other large spare
$33,990.00
NTE
$33,990.00
1009 Travel and Materials
$295,000.00
NTE
$295,000.00
1010 Transmitter Storage
$30,120.00
Ordering Period Three-
(Upon Expiration of Ordering Period Two, through twelve months thereafter)
CLIN DESCRIPTION OF SUPPLIES/ SERVICES Qty Unit Unit Price Total Price
2002 Contractor Maintained Transmitter Sites and Maintenance
2003 Contractor Logistics Supported Transmitter Sites
2004 Remote Off Air Monitoring System (ROAMS) Logistics
2005 NWWS and GNC-A Help Desk and Maintenance Support for
2006 Emergency Services in accordance with SOW.
2006A Transmitter/Satellite Ground Terminal Maintenance
2006B Broadcast Tower Maintenance Technician Fully Burdened
2007 Non-Emergency Services in accordance with SOW.
Page 5 of 58 EA-133W-17-RP-0101
2007A Transmitter/Satellite Ground Terminal Maintenance
2007B Broadcast Tower Maintenance Technician Fully Burdened
2008 Shipping- Cost of shipping transmitters and other large spare
$35,009.70
NTE
$35,009.70
2009 Travel and Materials
$295,000.00
NTE
$295,000.00
2010 Transmitter Storage
$30,120.00
Ordering Period Four-
(Upon Expiration of Ordering Period Three, through twelve months thereafter)
CLIN DESCRIPTION OF SUPPLIES/ SERVICES Qty Unit Unit Price Total Price
3002 Contractor Maintained Transmitter Sites and Maintenance
3003 Contractor Logistics Supported Transmitter Sites
3004 Remote Off Air Monitoring System (ROAMS) Logistics
3005 NWWS and GNC-A Help Desk and Maintenance Support for
3006 Emergency Services in accordance with SOW.
3006A Transmitter/Satellite Ground Terminal Maintenance
3006B Broadcast Tower Maintenance Technician Fully Burdened
3007 Non-Emergency Services in accordance with SOW.
Page 6 of 58 EA-133W-17-RP-0101
3007A Transmitter/Satellite Ground Terminal Maintenance
3007B Broadcast Tower Maintenance Technician Fully Burdened
3008 Shipping- Cost of shipping transmitters and other large spare
$36,059.99
NTE
$36,059.99
3009 Travel and Materials
$295,000.00
NTE
$295,000.00
3010 Transmitter Storage
$30,120.00
Ordering Period Five-
(Upon Expiration of Ordering Period Four, through twelve months thereafter)
CLIN DESCRIPTION OF SUPPLIES/ SERVICES Qty Unit Unit Price Total Price
4002 Contractor Maintained Transmitter Sites and Maintenance
4003 Contractor Logistics Supported Transmitter Sites
4004 Remote Off Air Monitoring System (ROAMS) Logistics
4005 NWWS and GNC-A Help Desk and Maintenance Support for
4006 Emergency Services in accordance with SOW.
4006A Transmitter/Satellite Ground Terminal Maintenance
4006B Broadcast Tower Maintenance Technician Fully Burdened
4007 Non-Emergency Services in accordance with SOW.
Page 7 of 58 EA-133W-17-RP-0101
4007A Transmitter/Satellite Ground Terminal Maintenance
4007B Broadcast Tower Maintenance Technician Fully Burdened
4008 Shipping- Cost of shipping transmitters and other large spare
$37,141.79
NTE
$37,141.79
4009 Travel and Materials
$295,000.00
NTE
$295,000.00
4010 Transmitter Storage
$30,120.00
B.3 VARIATIONS IN QUANTITIES OF COVERED NWR SITES
The number of Contractor Maintained and Contractor Logistics Supported sites included and ordered for coverage may vary through the course of the contract, as new NWR transmitters sites are placed into operations, or existing
NWR transmitter sites are shut down and removed from operation. If new Contractor Maintained or Contractor
Logistics Supported sites are added during the ordering of a new maintenance service period, they will be geographically bound and located in the same States as the original sites covered under the contract, including the
States of Alabama, Arkansas, Delaware, Florida, Georgia, Illinois, Iowa, Kansas, Kentucky, Louisiana, Maryland, Michigan, Mississippi, Missouri, North Carolina, New Jersey, New Mexico, Oklahoma, Pennsylvania, Tennessee, Texas, Virginia, West Virginia and Washington DC. If new sites are added during the ordering of a new maintenance service period, the increased quantity shall be at the unit price specified in the effective ordering period.
B.4 INSURANCE REQUIREMENTS
The Contractor shall procure and maintain the following minimum liability insurance coverage for all their maintenance and logistics support activities:
a) $1,000,000 Commercial General Liability Insurance per Occurrence
b) $2,000,000 Commercial General Liability Insurance on the General Aggregate
c) $2,000,000 Excess Liability Insurance per Occurrence for Ground Services
d) $5,000,000 Excess Liability Insurance per Occurrence for Tower Services
e) Workers Compensation Coverage at minimum levels required by the States they will be performing maintenance and logistics support in.
f) $2,000,000 Professional Liability Insurance
B.5 COMMERCE ACQUISITION REGULATION (CAR) 1352.216-75 MINIMUM AND MAXIMUM
CONTRACT AMOUNTS (APR 2010)
During the term of the contract, the Government shall place orders totaling a minimum of $25,000.00. The amount of all orders shall not exceed (TBD on date of award).
(End of Clause)
Page 8 of 58 EA-133W-17-RP-0101
SECTION C- STATEMENT OF WORK
C.1 STATEMENT OF WORK (SOW)
PERFORMANCE BASED STATEMENT OF WORK FOR MAINTENANCE SERVICES OF NOAA
WEATHER RADIO TRANSMITTER SYSTEMS AND SATELLITE GROUND TERMINALS FOR THE NOAA
WEATHER WIRE SERVICE (NWWS) and GEONETCAST AMERICAS
1. SCOPE
1.1 NOAA Weather Radio Transmitters
The National Oceanic and Atmospheric Administration (NOAA), National Weather Service (NWS) operates the
NOAA Weather Radio (NWR) All Hazard Network to provide continuous transmissions of recorded and live weather and appropriate hazard warning information to the public. A NWR system consists of an audio control console located in a Government Weather Service Office, a transmitter system, including antenna and transmission line, located at a remote site (often collocated with and hosted by a commercial or educational TV/radio transmitter and tower) and a communication link (telephone line, microwave link, Ultra High Frequency (UHF) link, or a combination of these) between the two locations. The "Statement of
Work" within this document, pertains to the transmitter system portion of the NWR network only. Systems are installed within the United States and its possessions.
The transmitter equipment associated with the transmitter sites listed in Attachments 1Al, NWR Contractor
Maintained Transmitter Systems, and 1A2, Contractor Logistics Supported Transmitter Systems, were manufactured by Continental Electronics Corporation (CEC), Crown Broadcast (IREC), Armstrong Transmitter Co, and Nautel. There is the possibility of a moderate increase in the size of the NWR network during the contract period, and a subsequent increase in the number and location of NWR transmitter sites listed in Attachments 1Al and 1A2.
1.2 NWWS and GEONETCast Americas Satellite Ground Terminals
The U.S. Department of Commerce (DOC), National Oceanic and Atmospheric Administration (NOAA), National
Weather Service (NWS) provides weather forecasts, watches, warnings, and other emergency messages to the public and emergency managers via the NOAA Weather Wire Service (NWWS). The primary purpose of NWWS broadcasts is to reliably deliver weather information and all-hazard emergency warnings to habitant areas at risk, with sufficient lead time, to take appropriate actions in time and reduce the likelihood of property damage, injury, or death.
NWWS is a satellite and internet based service to deliver weather and all-hazards text product messages to subscribers representing Government, media outlets, emergency managers, and others for redistribution to the general public. The NWWS network broadcasts weather forecasts, watches, warnings, and all-hazards information
24 hours a day, 7 days a week, 365 days a year.
The GEONETCast – Americas (GNC-A) satellite broadcast service is a backup dissemination service for the NWS
Internet-based Global Telecommunication System (GTS) Internet File Service (GIFS). Fourteen (14) NWS sub-channels on the GNC-A satellite broadcast service, provide National and International weather observations, forecasts, watches, and warnings to North and Central America and to stations in the Caribbean, 24 hours a day, 7 days a week, 365 days a year. The GNC-A broadcast is unrestricted, allowing anyone with a properly configured ground station to receive all the information carried on the broadcast.
2. CONTRACT REQUIREMENTS
2.1 NWR Support Requirements
Page 9 of 58 EA-133W-17-RP-0101
The Contractor shall provide direct field maintenance support, depot maintenance support, logistics support, and other services to the transmitter systems listed in Attachment 1Al.
The Contractor shall also provide the following services:
1) Depot maintenance, logistics support, and other services shall be provided to the transmitter systems listed in Attachment 1A2.
2) Depot maintenance, and logistics support shall be provided for only the Remote Off Air Monitoring
System (ROAMS) at the sites listed in Attachment 1B.
The Contractor will also be required to provide other miscellaneous support services at transmitter sites such as site surveys, antenna system repairs and refurbishments and RF transmission line repairs and refurbishment, on an emergency and non-emergency basis.
The Government reserves the right to maintain by itself, or through other contractual arrangements, individual
NWR transmitter sites or groups of sites. Due to possible additions of new transmitter sites through the NWR
Network upgrade and expansion process, relocations of existing sites, and changes to cooperative agreements with other parties, the Government reserves the right, with Contractor coordination, to: change, or enhance the transmitter site equipment configuration; change the number of sites and site locations listed in Attachments 1A1, 1A2, and 1B; and, change the depot support requirements for site locations listed in Attachments 1Al, 1A2, and 1B.
This contract covers two (2) periods of performance as follows:
Transition Period - The Contractor shall provide the services required in Section 8.
Performance Period - The Contractor shall provide the services required in Sections 2, 3, 4, 5, 6 and 7.
2.2 NWWS and GNC-A Support Requirements
The Contractor shall provide Help Desk Support and preventive maintenance services for the NWWS and GNC-A satellite ground terminal end user sites listed in Attachment 2A1. Specific support requirements are defined in
Section 11 of this SOW.
Help Desk and maintenance support and services shall be available twenty-four (24) hours per day seven (7) days per week, 365 days per year.
The Contractor will also be required to provide other miscellaneous support services at satellite ground terminal sites such as corrective maintenance and installation of new satellite ground terminal equipment, on an emergency and non-emergency basis, as defined in Section 7.8.
2.3 NWR Transmitter and NWWS/GNC-A Site Access
Contractor personnel shall be able to meet the requirements for obtaining NOAA Contractor Common Access
Cards (CAC) (including background checks). These cards may be required for unescorted access to some NWR transmitter and NWWS/GNC-A sites.
3. GOVERNMENT FURNISHED PROPERTY (GFP)
3.1 Government Furnished Data
The Contractor shall move and retain all Government-Furnished Data (GFD) provided to its own IT equipment. At the end of the contract, the Contractor shall provide, on Government approved media, copies of all updated data on
Page 10 of 58 EA-133W-17-RP-0101 maintenance and support in the same format as originally provided to the Contractor. The Contractors IT equipment shall adhere to all IT security requirements defined in the contract.
The Contractor shall be responsible for the security and maintenance of all GFD transferred to the Contractor.
3.2 End of Contract (EOC) Quantity Definition
Within this Statement of Work or referenced Attachments, for GFP with quantities defined as EOC, if the
Contractor expends any of the GFP in performing transmitter maintenance or repair, the Contractor shall replenish the GFP to the EOC quantity listed at Contractor expense so the EOC quantity is returned to the government at the completion of the contract.
3.3 Government Furnished Test Equipment/Test Beds
The Government will provide the contractor with GFP test equipment and NWR transmitter test beds as listed in
Attachment 1C1 for use in maintaining and repairing NWR transmitters and validating transmitter assemblies following repair actions. The quantities of equipment listed in Attachment 1C1 are EOC quantities.
3.4 NWR Spare Transmitters
The Government will provide the contractor with GFP spare NWR transmitters as listed in Attachment 1C3. These transmitters are to be held in storage by the contractor until such time as the Government has need of them. When needed, the Government will request the contractor configure them for use at a specific NWR site and provide information on where they are to be shipped. Upon receiving such a request, the contractor shall configure the transmitter for use at a specific site (setting the broadcast frequency, configuring the AC power input for 115 or 240 volts AC (VAC), and setting the FIPS code inside the transmitter. The contractor shall also perform a basic operational check of the transmitter being shipped to assure correct functionality prior to shipment. The contractor shall then make arrangements for shipment of the transmitter to the address requested by the Government, via air or ground shipment, at the Government's discretion. Shipping cost will be paid by the Government using a shipping
CLIN established as part of the contract.
The Government may provide additional spare transmitters to the contractor during the term of the contract, but the quantity of transmitters stored by the contractor will not exceed 120.
3.5 NWR Transmitter Spare Parts and Spare Assemblies
The Government will provide the contractor with an initial quantity of NWR transmitter spare parts and spare assemblies as listed in the following Attachments:
Attachment 1C2a – CEC Transmitter Spare Parts
Attachment 1C2b – Nautel Transmitter Spare Parts
Attachment 1C2c – Crown Transmitter Spare Parts
Attachment 1C2d – Armstrong G100, G300 and G1000 Transmitter Spare Parts
Attachment 1C2e – Armstrong G300B and G1000B Transmitter Spare Parts
These parts are intended for use in the maintenance and repair of NWR transmitters. The quantities of parts and assemblies listed and provided in Attachments 1C2a, 1C2b, 1C2c, 1C2d, and 1C2e are EOC quantities. When these parts are needed for repair of Contractor maintained or Contractor Logistics Supported transmitters, shipment of these parts to the transmitter locations shall be at the contractors expense.
Page 11 of 58 EA-133W-17-RP-0101
3.6 Major Items Inventory
The Contractor shall store, handle and ship from the Contractor's facility, those items listed in Attachment 1C4 referred to as Major Items Inventory (MII). These items are Government Furnished Property (GFP) (NWR
Program assets) that shall only be released for issue by verbal or written authorization of the Contracting Officer's
Technical Representative (COTR) or Assistant Contracting Officer's Technical Representative (ACOTR). These items are either expendable or repairable major subsystems for use in routine or emergency maintenance of the antenna or transmitter systems. The Government may or may not choose to replenish these items at the
Government’s expense. Shipping costs for MII items will be paid by the Government using a shipping CLIN established as part of the contract.
3.7 ROAMS Spare Parts Inventory
The Government will provide the Contractor with ROAMS spare parts as listed in Attachment 1C5. These parts are intended for use in the maintenance and repair of NWR ROAMS units. The quantities of equipment and property listed in Attachment 1C5 are EOC quantities.
4. CONTRACTOR MAINTAINED TRANSMITTER SITES
The Contractor shall provide all maintenance and maintenance support services for the equipment listed in
Paragraph II of Attachment 1D at the NWR site locations listed in Attachment lAl. Upon completion of any action listed below, the transmitter system shall be fully operational and functional at the authorized output power, within required frequency and modulation tolerance, and in compliance with all technical descriptions and specifications of Attachments 1D1, 1D2, 1D3, 1D4, 1D5 (as listed below) and the Original Equipment Manufacturer (OEM) equipment manuals.
Attachment 1D1 - CEC (WR300B, WR1000B)
Attachment 1D2 - Crown - IREC (WRG100, WRG300, WRG1000)
Attachment 1D3 - Armstrong (G100, G300, G1000)
Attachment 1D4 - Armstrong (G300B, G1000B)
Attachment 1D5 – Nautel (NG300, NG1000)
The Contractor, at some time during any visit to a site, shall arrange for the associated Weather Forecast Office
(WFO) to transmit alignment signals for the purpose of verifying signal level on the audio program line and resulting modulation deviation. Any change in signal level from the previous visit shall be reported to the WFO.
The Contractor shall notify the WFO when the work is completed and the system is fully operational.
4.1 Maintenance Service and Support Requirements for Field-Maintained Transmitter Equipment
For the transmitter equipment listed in Paragraph II of Attachment ID, the Contractor shall provide all labor, transportation, travel, and all replacement and repair parts for maintenance and maintenance support activities at the locations listed in Attachment 1Al. All maintenance and maintenance support visits to a transmitter site shall be documented in accordance with the Site Activity Report identified in Section 6.2.3. Maintenance services shall be provided in such a manner that the availability requirements specified in Section 4.2 are met.
4.l.l On-Site Routine Maintenance
The Contractor shall perform routine maintenance once every preventive maintenance cycle period (as defined in
Attachment 1A1 for each NWR transmitter site), in accordance with the requirements stated in following four
Attachments:
1El "NWR Continental Electronics Transmitter Preventive Maintenance
Schedule and Performance Measurements (CEC models WR300B, WR1000B)"
1E2 "NWR Crown Transmitter Preventive Maintenance Schedule and
Page 12 of 58 EA-133W-17-RP-0101
Performance Measurements (Crown models WR-100, WR-300, WR-
1000)"
1E3 "NWR Armstrong Transmitter Preventive Maintenance Schedule and
Performance Measurements (Armstrong models G100, G300, G300B, Gl000, G1000B)"
1E4 "NWR Nautel Transmitter Preventive Maintenance Schedule and
Performance Measurements (Nautel models NG300 and NG1000)”.
The preventive maintenance cycle periods defined in Attachment 1A1 shall take precedence over any preventive maintenance cycle periods defined in attachments 1E1, 1E2, 1E3 and 1E4.
Not all transmitter locations have lightning protection systems installed. The Contractor shall notify the COTR of all contractor-maintained transmitter sites that do not have antenna, A.C. power, or phone line lightning protection equipment or devices properly installed on the transmitter system following routine maintenance visits.
The Contractor shall inspect emergency power generators and their fuel tanks as indicated in the “Generator
Inspection” column of Attachment 1A1. For sites indicated in Attachment 1Al as "L" for Look, the Contractor shall only inspect the generator. For sites indicated in Attachment 1Al as ”R” for Run, the Contractor shall both inspect and test the generator and automatic transfer switch verifying normal operation. Generator inspection and testing shall be accomplished in accordance with the procedures contained in the section entitled “Backup
Generator and Automatic Transfer Switch Checks and Testing” of Attachments 1E1, 1E2, 1E3 and 1E4.
The Contractor is not authorized to perform any maintenance or repair actions on any generator, only to inspect the generator or verify correct operation using the procedure above. The Contractor shall notify the cognizant WFO prior to and upon the completion of any generator run testing performed. If the generator system does not operate as expected when verified using the above procedure, the Contractor shall immediately notify the cognizant WFO and the COTR of issues observed, so they may notify appropriate NWS regional facilities’ personnel. All generator inspections and run tests shall be included in site activity reports as defined in section 6.2.3. At sites where generators will be run, training will be provided to Contractor personnel on generator operation.
The Government reserves the right to periodically modify the "Maintenance
Schedule” attachments defined in this section. In addition, the maintenance data log attached to the transmitters shall be updated and a copy of the log submitted to the designated Government offices per the requirements of
Section 6.2.2.
The Contractor shall notify and coordinate with the WFO no less than 48 hours in advance of a routine visit. The
Contractor shall allow that WFO to coordinate the visit and also to determine if external conditions such as impending weather will require a delay in the routine maintenance visit.
4.1.2 Routine Remote Monitoring
The Contractor shall remotely monitor the Contractor maintained transmitters on a monthly basis to verify that parameters are within specifications. Monitoring shall be done using Transmitter Specific dial-in software and
ROAMS audio monitoring on CEC, Crown, Armstrong and Nautel transmitters.
4.1.3 Corrective Maintenance
The Contractor shall perform all corrective maintenance whether identified by the Contractor or requested via a service call. When corrective maintenance is required due to a service call, routine maintenance in accordance with
Section 4.1.1 shall also be performed prior to leaving the transmitter site.
4.1.4 Maintenance Service Requirements for Transmitter Site System Equipment
Page 13 of 58 EA-133W-17-RP-0101
The Contractor shall maintain the transmitter site systems equipment items listed in Paragraph II of Attachment 1D, with the exception of maintenance work that requires a certified transmission tower climber. The Government will also make available replacement or repair parts from MII (Attachment 1C5) stored at the Contractors facility. The
Government will bear all costs associated with shipping these parts to the field, billable by the Contractor to a specific shipping CLIN associated with the awarded contract. Transmitter site systems maintenance work that requires a certified transmission tower climber will be handled in accordance with Section 7, Miscellaneous
Services on an emergency and non-emergency basis.
4.1.5 Required Maintenance Services
The Contractor shall repair, test and align the transmitter assemblies listed in Attachment 1C2 received from the site locations listed in Attachment 1Al. Each assembly received shall be repaired using best commercial practices, tested using Government-approved test procedures and fixtures as required in Section 9, and aligned in accordance with OEM specifications. Each assembly shall then be tested for proper functioning in accordance with OEM specifications and "burned-in" in the GFP Depot Test Bed transmitter for a minimum of 16 hours. These assemblies shall then be restocked for future issuance. Methods and procedures for repairing, servicing, testing and aligning transmitters and assemblies shall be approved by the Government to ensure that repaired equipment and assemblies meet original transmitter system specifications. The technical descriptions and specifications of the transmitter equipment is included in Attachments 1D1 through 1D5.
If a transmitter assembly is deemed un-repairable by the Contractor, the Contractor shall replace it with a new assembly at Contractor expense.
4.1.6 Warranty Maintenance and Parts Support for Contractor Maintained Transmitter Systems
Some Contractor Maintained NWR transmitter equipment is still under the Original Equipment Manufacturer
(OEM) parts warranty. NWR transmitter warranty expiration dates for Contractor maintained systems are listed in
Attachment 1Al. The Contractor shall be responsible for all routine and corrective maintenance of NWR transmitters still under OEM warranty, and the Contractor shall ensure that any defective parts and assemblies under warranty are returned to the OEM for warranty repair or replacement. The Contractor shall be responsible for all warranty parts tracking. All warranty repair activity shall be reported in the monthly maintenance and status reports (Section 6.2).
4.2 System Availability
The NWR transmitter system operates 24-hours-a-day, 365-days-per-year. Site outage time for Contractor maintained transmitter systems shall not exceed an average of 88 hours per-year/per-site, when averaged across all
Contractor maintained sites listed in Attachment 1A1.
4.2.1 Site Outage and Restoration
A site outage is defined as the loss of ability to transmit broadcast quality audio at the required output power. Site outages caused by "Acts of God" or vandalism shall be corrected as soon as possible under Section 7.1, with the exception of site outages caused by lightning strikes. Site outages determined to be caused by lightning strikes shall be handled under the firm fixed price terms of the contract, as other site outages are as described in section 4.
Restoration time and cost shall be coordinated with COTR for these types of outages. Current weather conditions or forecasts for the affected site area will determine the urgency of the restoration. All other site outages shall be corrected so that the Mean Time to Restore (MTTR) shall not exceed 18 consecutive hours. The maximum restoration time for any site outage shall not exceed 48 consecutive hours (including nights, weekends and holidays, regardless of Contractor's normal business hours) for all corrective service calls, unless an extended period is granted by the COTR. Any extension request shall be made to the COTR within 48 hours of the site outage.
COTR authorized extensions may include but will not be limited to lack of GFE spare parts due to the Governments discretion, requests by the controlling WFO, and unsafe working conditions.
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The Contractor shall provide a means to guarantee that calls for service will be answered and responded to 24-hours-a-day, 365-days-per-year.
Outage time starts when the Contractor is notified of a problem or when an attempt is made to notify the Contractor through the specified calling means above and the Contractor cannot be reached. The outage time ends when: (1) the Government is notified by the Contractor that the system is repaired and is available for use, and that broadcast-quality audio is again being transmitted at full authorized output power and the transmitting system meets all the required technical specifications of Attachment 1D1, 1D2, 1D3, 1D4, 1D5, and the OEM equipment manuals; and
(2) the Government monitoring system, as applicable, verifies the quality of the received signal.
4.2.2 Degraded Operational Capability Notification of Outage
A transmitter site is considered in a degraded operational mode if the site is operating at full authorized power and is transmitting broadcast quality audio, but has components which are not operating to their full capacity. The
Contractor shall perform corrective maintenance on a degraded site as described in Section 4.1.3. The Contractor shall respond to an operationally degraded site within 72 hours of notice and restore it to full operation within 120 hours. A site outage is considered an emergency and has precedence over a degraded site. COTR authorized extensions may include but will not be limited to lack of GFE spare parts due to the Governments discretion, requests by the controlling Weather Office, and unsafe working conditions.
4.2.3 Notification of Outage
The Contractor shall provide telephone contact information to the Government for notifying the Contractor of outages. Outage calls shall be answered and responded to 24-hours-a-day, 365-days-per-year. It is the responsibility of the Contractor to ensure that notification can be made per specified service calling means. The
Contractor shall obtain approval from the WFO before performing any routine or corrective maintenance that would cause an outage. Upon completion of the maintenance service: (1) the forecast office shall be notified that the transmitter is repaired, available for use, and broadcast-quality audio is again being transmitted at full authorized output power; (2) the transmitting system meets all the required technical specifications of Attachment
1D1, 1D2, 1D3, 1D4, 1D5, and the OEM equipment manuals; and, (3) the Government monitoring system, as applicable, verifies the monitored transmitter parameters are within the prescribed limits and the received signal is of good quality.
4.2.4 False Repair Calls (FRC)
The Contractor should expect to receive service calls that are not directly related to a failure of the NWR transmitter system. When the Contractor responds to a service call that is subsequently classified as a FRC, the
Contractor will notify the COTR or ACOTR and so note and document the cause and effect of the NWR transmitter outage in the Monthly Maintenance Activity Report. Historically, less than 8 percent of all service calls have been classified as a FRC in the past. However, there is no guarantee that this rate will continue.
4.3 Annual Signal Strength Measurement
The Contractor shall perform annual signal strength measurements at each contractor-maintained transmitter site to ensure that overall system performance has not deteriorated. The signal strength measurements shall be made at a minimum of eight different land locations that are approximately 45 degrees apart and a minimum of 5 to a maximum of 20 statute miles radius from the transmitter site (the Contractor shall use the same locations as used the previous year and each year thereafter for continuity). The time interval between the annual measurements shall be 12 months ±20 days.
The government will provide the contractor with previous signal strength reports for each site (where available) to show the annual signal strength measurement locations. A signal strength measurement report shall be provided to
Page 15 of 58 EA-133W-17-RP-0101 the Government (COTR) within 15 days of the performed measurements. These reports shall be delivered in
Microsoft Excel format and provide the following information:
a. Transmitter Location
b. Transmitter Frequency
c. Transmitter Call Sign
d. Transmitter Type/Manufacturer
e. Transmitter Output Power
f. Transmitter Antenna Type, Height and Orientation
g. Signal Strength Measurements, in both microvolts/meter and dB microvolts/meter
h. Date of measurements
i. Address or geographical descriptor of each measurement location
j. Radial distance from transmitter antenna to each measurement location, accurate to within 0.1 miles
k. Measurement device used to collect signal strength data
The measurements at all sites shall be performed using calibrated (traceable to National Institute for Standards and
Technology (NIST)) test equipment designed to measure RF field strength in the appropriate units and using identical measurement procedures.
4.4 Contractor Personnel Technical Requirements
All Contractor personnel performing routine and corrective maintenance on the NWR transmitter system shall have appropriate technical qualifications, training, and experience to perform the required work on high power radio frequency (RF) VHF FM transmitter systems. . The cost for any specific training required by the contractor for maintenance and repair of the NWR transmitter systems addressed in this SOW shall be borne by the contractor, including travel costs to attend such training.
4.5 Contractor Performance Monitoring
The Government reserves the right to monitor the routine and corrective maintenance performance of the
Contractor at any NWR transmitter site listed in Attachment 1Al.
5. CONTRACTOR LOGISTICS SUPPORTED TRANSMITTER SYSTEM MAINTENANCE SUPPORT
SERVICES AND REQUIREMENTS
The Government, either using its own personnel or through contractual arrangements with other parties, provides on-site maintenance for additional NWR transmitter systems. These sites will be referred to as “Contractor
Logistics Supported ".
The Contractor will provide the following maintenance support services for the equipment listed in Paragraph I of
Attachment 1D for the Contractor Logistics Supported transmitter system sites listed in Attachment 1A2. In addition, the Contractor will provide logistics support and depot maintenance of the ROAMS system only for all sites listed in Attachment 1B.
5.1 Logistics Support
The Contractor shall provide and maintain a warehouse facility for meeting the logistics support requirement. The
Contractor will receive requests for parts and assemblies listed in Attachment 1C2, including shipping, to
Contractor Logistics Supported sites listed in Attachments 1A2 and 1B. Requests will be either on a routine or emergency basis. The Contractor shall provide a point of contact for ordering logistics items for Contractor
Logistics Supported transmitter sites.
All logistics items, whether expendable or repairable, shall be maintained by the Contractor, and shall ensure that all emergency and routine requests are processed within the specified time period. The Contractor shall
Page 16 of 58 EA-133W-17-RP-0101 demonstrate, upon request, proper stock levels, stock maintenance, scrap management and shipping methods during periodic and unscheduled visits by the Government.
5.1.1 Response to Routine Requests
A request for logistics support is considered routine if the requirement is for a site operating in a degraded mode as defined in Section 4.2.2. The Contractor shall respond to routine requests for logistics support and will ship all items within 72 consecutive hours (including nights, weekends and holidays regardless of Contractor's normal business hours) of initial request. Shipment of the required parts shall be F.O.B. Destination. The Contractor shall bear all shipping costs associated with routine logistics support requests.
The Contractor shall notify the COTR or ACOTR of apparent excessive or inappropriate requests for logistics support from transmitter sites listed in Attachment lA2, and lB, by the next business day. The COTR or ACOTR will instruct the Contractor on the disposition of these types of logistics support request.
5.1.2 Response to Emergency Requests
A request for logistics support is considered an emergency if a site has experienced an outage as defined in Section
4.2.1. The Contractor shall respond to emergency requests for logistics support and will ship all items within 24 consecutive hours (including nights, weekends and holidays regardless of Contractor's normal business hours) of initial request. Shipment shall be F.O.B. Destination. Emergency shipments shall be shipped for next day delivery, where this type of service is available. The Contractor shall bear all shipping costs associated with emergency logistics support requests.
5.1.3 Excessive Logistics Requests
The Contractor shall notify the COTR or ACOTR of apparent excessive or inappropriate requests for logistics support from transmitter sites listed in Attachment lA2, and lB, by the next business day. The COTR or ACOTR will instruct the Contractor on the disposition of these types of logistics support request.
5.2 Repair and Technical Consulting Services for Attachment 1A2 sites
The Contractor shall provide repair services and expert technical consulting services relating to the transmitter systems specified in 1D, Paragraph I. This includes resolution of all technical questions, on the transmitter system equipment listed in Attachment 1D, Paragraph I, and on the transmitter assemblies (listed in Attachment 1C3) received from the Contractor Logistics Supported transmitter system site locations. Each assembly received shall be repaired and tested using best commercial practices, and aligned in accordance with OEM specifications to assure proper functioning of the assembly. These assemblies shall then be restocked for future issuance. Each assembly repaired shall be subjected to a 16-hour burn in test prior to the restocking process. Methods and procedures for repairing and servicing transmitters and assemblies will be approved by the Government to ensure that repaired equipment and assemblies meet original transmitter system specifications.
5.3 Warranty Maintenance and Parts Support for Contractor Logistics Supported Transmitter Systems
Some Contractor Logistics Supported NWR transmitter equipment is still under the Original Equipment
Manufacturer (OEM) parts warranty. NWR transmitter warranty expiration dates for Contractor Logistics
Supported systems are listed in Attachment 1A2. The Contractor shall ensure that any defective parts and assemblies received from Contractor Logistics Supported transmitter systems under warranty are returned to the
OEM for warranty repair or replacement. The Contractor shall be responsible for all warranty parts tracking. All warranty repair activity shall be reported in the monthly maintenance and status reports (Section 6.2).
5.4 Logistics Replenishment for Attachment 1B Sites
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The Contractor is responsible for providing logistics and depot maintenance/repair support for only the ROAMS units at the sites listed in Attachment 1B. The Contractor shall also provide depot maintenance and repair services for ROAMS units at Attachment 1A1 and 1A2 sites. A complement of spare ROAMS units will be supplied by the
Government as listed in Attachment 1C8
5.5 Contractor Performance Monitoring for Attachment 1A2 and 1B Sites
The Government reserves the right to monitor the repair and logistics support service performance of the Contractor provided to any NWR transmitter site listed in Attachment 1A2 and 1B.
6. Program Support
The Contractor shall provide the following NWR national transmitter maintenance support functions and required monthly reports.
6.1 Support Functions
The Contractor shall perform the following functions in support of the NWR
National Maintenance Program.
6.1.1 Program Management
The Contractor Program Manager (PM) shall coordinate and provide quality control performance under the NWR transmitter maintenance and support contract. The Contractor PM shall be the focal point between the NWR
Program Office/COTR, and the Contractor.
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6.1.2 Test Equipment Maintenance
The government-furnished test equipment listed in Attachment 1C1 shall be maintained and kept in current calibration at contractor expense. The calibration period shall be as noted in Attachment 1C1. The test equipment calibration shall be performed by the equipment manufacturer or by a calibration laboratory approved by the
Government. The special test equipment manufactured by Scientific Radio Systems, Inc. (SR Systems on
Attachment 1C1) will be calibrated by the Contractor according to the procedures in the equipment manuals or by
Contractor prepared procedures approved by the Government. All test equipment used in the performance of this contract shall be maintained and kept in current calibration in accordance with manufacturer's recommendations and traceable to NIST.
6.1.3 ROAMS Programming
The Contractor shall provide remote programming services for ROAMS units at any transmitter site identified in
Attachments 1A1, 1A2 or 1B upon request. The Government will provide the Contractor with ROAMS programming training, if required.
6.1.4 Technical Consulting Services
The Contractor shall provide expert technical consulting services relating to the transmitter systems specified in
Attachment ID, Paragraph II. This includes resolution of all technical questions on the transmitter system equipment and the major transmitter assemblies listed in Attachment ID, Paragraph II.
6.1.5 Logistics Support For Major Items Inventory
All MII items shall be stored at the Contractor facility. The Contractor shall repair failed MII items, if the items are capable of repair. Replenishment costs of expended MII parts and assemblies will be borne by the Government, at the Government's discretion.
The Contractor shall report the stock levels of MII items in the Monthly Status Report (Section 6.2.1). The report shall include the quantity and types of assemblies.
6.2 Reports
The Contractor shall provide the following reports to the COTR, and other designated parties. All reports shall be submitted as soft copies, except where specifically defined as hard copies. With the exception of the Site Activity
Report, all reports shall be submitted to the COTR on CDs in Microsoft Office Word 2010 (or later version) word processing or Microsoft Excel 2010 (or later version) format. The Specific format of reports will be subject to
Government approval, unless otherwise specified. Reporting shall include Contractor Maintained sites and non-
Contractor maintained sites as appropriate.
If required, the Government may direct the Contractor to add the marking "For Official Use Only” on selected portions of the reports.
6.2.1 Monthly Status Report
The Contractor shall provide a report describing all significant actions under the contract, any outstanding items requiring action by the Government, unresolved problems of importance to the Government and quality assurance activities. An on-going summary of all significant actions performed under the contract including miscellaneous services, Major Items Inventory shipments, and actions in response to contract modifications and other authorizing documents shall be updated each month and provided as part of this report.
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Each monthly status report shall contain a Microsoft Excel formatted listing showing the usage of transmitter parts and assemblies in repairing systems for all manufacturers. The report shall include usage of parts and assemblies for the past month and a cumulative usage of parts and assemblies over the past one-year period, grouped and summarized by transmitter type (i.e. Continental Electronics, Nautel, Armstrong and Crown). The report shall include a summary of assemblies received for repair, actual assemblies repaired and assemblies deemed un-repairable for the past month, grouped by transmitter type. The report shall also include information on all spare transmitters configured and shipped for that month, as well as any new spare transmitters received from the
Government.
Each miscellaneous service performed or other authorizing document shall be a major topic heading in the report with all actions performed under that heading listed as subtopics under the major topic heading. The subtopics shall be grouped together into like items and summarized at the end of the report with full cross references to the major topic headings and subtopics. The Contractor shall maintain an archived CD backup copy of each status report submitted. A soft copy of an executive summary of the monthly status report shall be submitted to the Contracting
Officer (CO) and the COTR.
6.2.2 Monthly Maintenance Activity Reports
The Contractor shall provide reports containing a summary of maintenance activities on Contractor-maintained
NWR transmitter systems. These reports shall be summarized by station and state with all activities reported for each station. Reports by station and state shall be prepared for the Central Region (CR) stations, the Eastern
Region (ER) stations, and the Southern Region (SR) stations listed in Attachment 1Al. These reports shall be provided in electronic format, respectively, to:
Central Region: National Weather Service, Central Region
7220 N.W. 10lst Terrace
Kansas City, MO 64153-2371
Attn: W/CR43, Electronics Program Manager
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Eastern Region: NWS Eastern Region Headquarters
630 Johnson Avenue
Bohemia, NY 11716-2613
Attn: W/ER41, Electronics Program Manager
Southern Region: National Weather Service, Southern Region
819 Taylor Street, Room 10A26
Fort Worth, TX 76102
Attn: W/SR41x4, Electronics Program Manager
The information for all stations in each state and NWS region shall be combined into a single report for the total
Contractor-maintained program. This report shall be provided to the COTR.
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