Attachment_I_-_Performance_Req._Summary.pdf

Attachment I

ATTACHMENT I

PERFORMANCE

REQUIREMENT SUMMARY

PERFORMANCE REQUIREMENT SUMMARY

AUTOMATED TRACK INSPECTION PROGRAM (ATIP)

GEOMETRY CAR OPERATION AND MAINTENANCE

The purpose of this attachment is to:

1. List the contract and work requirements considered most critical to satisfactory contract performance (see column Performance Requirement)

2. Summarize the standard of performance for each specified work requirements (see column Performance Standard)

3. Provide the means to measure the service provided (see column Performance Measurement)

Performance Requirement Performance Standard Performance Measurement

PRINCIPAL ATIP OBJECTIVES AND DEPLOYMENT

1. Continual Availability During Each Survey Day Of Personnel

Workday Will Not Be Less Than Eight Or Exceed 14- Hours Of Scheduled Survey Day (Including 1-Hour Pre And Postoperative Work) Unless FRA Approved

Normal System Maintenance Workday Will Be Eight- Hours, Unless FRA Approved

100% Of All Survey Days Will Meet This Standard

Random Review, Validated Customer Surveys or Conduct Independent Surveys Compliance by Regional or Headquarter Personnel

2. Operate, Maintain And Safely Conduct Accurate And Efficient Geometry Car Surveys

No Human Factor Caused Accidents (Collision Or Derailment)

Limit Operational Incidents (FRA, Contractor, Or Railroad Operating/Safety Rules Infractions)

Zero Tolerance And No Deviation Only One (1) Time Loss Injury Per Fiscal Year.

No More Than One (1) Per Survey Quarter Validated Rules Infractions Capability, Or Per Accident/Incident Occurrence. Accident/Incident Reports Submitted By Survey Director Daily and Summarized by Program Manager In Monthly Report To FRA

Random Review, Validated Customer Surveys or Conduct Independent Surveys Compliance by Regional or Headquarter Personnel

3. Continual Availability During Each Survey Day Of All ATIP Geometry Car Systems

Measuring System Accuracy Within 1/8- Of 1% Of Surveyed Mile (6.6/5280) and Capabilities Resulting In No More Than 10% Defect Location Accuracy Nor Interfere With ATIP Survey Day

90% Of All Survey Days Must Meet Standard

Random Review, Validated Customer Surveys or Conduct Independent Surveys Compliance by Regional or Headquarter Personnel

4. Provide Railroad Survey Notification Letters, Operations Plan And Monthly Schedule Of Geometry Car And Modifications

Provide Semiannual And Quarterly Geometry Car Survey Schedule Of Selected Routes And Operation Plans To Regional And Railroad Personnel Not Less Than 3 Months In Advance Of Survey

90% Of All Documents Are Free Of Errors And Within The Time Due

Random Review, Validated Customer Surveys or Conduct Independent Surveys Compliance by Regional or Headquarter Personnel

PERSONNEL

5. Provide Experienced Qualified Crewmembers And Training, Establish Proficiency Levels On Geometry Car Operation, Equipment And Instrumentation

No Less Than Four (4) Assigned Crewmembers Each ATIP Survey Day, Trained As Defined Attachment B, Section 5.0

100% Percentage Of Days Must Meet This Requirement And In Compliance For Examinations, Validated Rules Infractions Capability, Or Per Accident/Incident Occurrence. Accident/Incident Reports Submitted By Survey Director Daily and Summarized by Program Manager In Monthly Report To FRA

Random Review, Validated Customer Surveys Or Conduct Independent Surveys Compliance By Regional Or Headquarter Personnel

6. Establish And Maintain A Passenger Log Of All Invited Personnel And, Prior To Boarding The Geometry Car, Non-Railroad Guests’ Must Be Approved By The FRA

Report May Not Contain Inaccessible Or Inappropriate Lines Of Information Or More Than 10% Errors

90% Of All Reports Must Meet Standard Random Review, Validated Customer Surveys Or Conduct Independent Surveys Compliance By Regional Or Headquarter Personnel

7. Comply With All Relevant FRA Safety Regulations, Railroad Rule And Safety Hazard Elimination, Concerning Alcohol And Drug Use

Prohibits Possessing, Using Or Being Under The Influence Of Alcohol Or Drugs While On Duty And Defines Circumstances Where Contractor Must, Or May, Be Tested For The Presence Of Controlled Substances And Alcohol Abide By The Terms, Conditions And Requirements Of The Control Alcohol And Drug Use Regulation

Zero Tolerance And No Deviation, Under FRA Policy When Performing Safety Sensitive Functions On A Railroad 100% Survey Inspection Capability Subject To Mandatory Cause Testing

Random Review, Validated Customer Surveys Or Conduct Independent Surveys Compliance By Regional Or Headquarter Personnel

8. Provide Personal Protection Equipment (PPE) I.E., Head, Eye And Foot Protection In Accordance With FRA Policies’ Individual’s Physical Abilities (Good Hearing, Eyesight To Distinguish Red, Green, And Yellow Colors) Is Required

No More Than One (1) Verified PPE Complaint Per Month 100 % Of Survey Days In Compliance

Random Review, Validated Customer Surveys Or Conduct Independent Surveys Compliance By Regional Or Headquarter Personnel

GEOMETRY CAR QUALITY CONTROL PLAN

9. Establish, Maintain And Adhere To The Approved QC Plan

Maintain A Complete Quality Control Program Responsible For All Activities And Services, Management, Overall Planning, Hardware And Software Design, Fabrication, and Training (Standard Operating Procedures)

100 % Of Survey Days QC Plan In Compliance

Random Review, Validated Customer Surveys Or Conduct Independent Surveys Compliance By Regional Or Headquarter Personnel

10. Provide And Kept Records To Document Inspections, Corrective Or Preventive Actions Taken

Report May Not Contain Inaccessible Or Inappropriate Lines Of Information Or More Than 10% Errors Records Are To Be Maintained And QC Available Throughout Performance Period

100 % Of Inactive Survey Days Must Meet QC Requirement And 90 % Error Free Random Review, Validated Customer Surveys Or Conduct Independent Surveys Compliance By Regional Or Headquarter Personnel

11. Design, Provide And Assure Continuous Quality Improvement In Service And Technology, Ensure The Geometry Car Integrates The State- Of-The-Art In Track Geometry Measurement Equipment And Technology

Report (include negative) Every Quarter On Recommendations, Improvements And Upgrades In Service And Technology That Were Completed

100% Compliance For Quarterly Report Random Review, Validated Customer Surveys Or Conduct Independent Surveys Compliance By Regional Or Headquarter Personnel

WORK DOCUMENTATION

12. Review And Sign Semiannual Evaluation Reports

FRA Quality Assurance Requirements 100% Of All Quality Assurance Requirements Met Random Review, Validated Customer Surveys Or Conduct Independent Surveys Compliance By Regional Or Headquarter Personnel

13. Produce All Required Documentation (listed in the SOW) To Support ATIP Operation And Maintenance; Ensure No Adverse Impact On Survey Operations

Report May Not Contain Inaccessible Or Inappropriate Lines Of Information Or More Than 10% Errors

Customers Contacted Must Be Satisfied With Service

90 % Of All Reports Are Error Free And 90% Of All Customers Are Satisfied Random Review, Validated Customer Surveys Or Conduct Independent Surveys Compliance By Regional Or Headquarter Personnel

PRINCIPAL DATA COLLECTION AND SURVEY REPORTING

14. Input Necessary Speed And Track Chart Information Into The Computer Associated With The Geometry Parameters For Each Class Of Track, GIS Mapping To Track Geometry Car Routes

Report May Not Contain Inaccessible Or Inappropriate Lines Of Information Or More Than 10% Errors

90% Of All Reports Are Error Free Random Review, Validated Customer Surveys Or Conduct Independent Surveys Compliance By Regional Or Headquarter Personnel

15. All On-Line Programs Ensure The TGMS Is Capable To Make, Record, And Display Measurements While Traveling In Either Direction On All Standard Gage Tangents, Curved (Up To 20-Degrees), Or Spiral Track, As Designated

Report May Not Contain Inaccessible Or Inappropriate Lines Of Information Or More Than 10% Errors

90% Of All Reports Are Error Free

Random Review, Validated Customer Surveys Or Conduct Independent Survey Compliance By Regional Or Headquarter Personnel

16. Produce And Deliver Analog Charts And FTSS Exception Reports (Paper Or Disk) by 1) One Mile By Class Of Track Summary Report,

(2) A Detailed Exception Report, And (3) A Curve Analysis Summary Reports At Any Time During And At The Termination Of The Survey

Report May Not Contain Inaccessible Or Inappropriate Lines Of Information Or More Than 10% Errors And Completed Within 1-Hour Of Demand

90% Off All Reports Are Error Free And 90% Of Reported Defects Are Verifiable In The Field, Based On FRA Follow-Up

Random Review, Validated Customer Surveys Or Conduct Independent Survey Compliance By Regional Or Headquarter Personnel

17. Uploaded Exception Files Availability To Disk And/Or Inter/Intra-Web Base (Upload FRA HQ Weekly)

Report May Not Contain Inaccessible Or Inappropriate Lines Of Information Or More Than 10% Errors

90% Survey Days Must Meet Standard

Random Review, Validated Customer Surveys Or Conduct Independent Survey Compliance By Regional

Operations

18. Geometry Car (Vehicle) System:

Comply With Railroad Operating Rules And Federal Regulations;

Operate and Maintain Geometry Car To Meet Daily Standard Operating Procedures and Requirements

No Interference With ATIP Operations By More Than ½ Hour Per Survey Day

100% Of Survey Days Must Meet Standard Random Review, Validated Customer Surveys Or Conduct Independent Surveys Compliance By Regional Or Headquarter Personnel

Maintenance

19. Perform Annual And Biennial Geometry Car Maintenance, Locate Facilities, Supply Necessary Materials Spares And Consumables. Maintenance Will Be Initiated/Completed In A Timely Fashion

Provide Experienced And Qualified Personnel To Perform Required Services In Accordance With Federal Regulations, And OEM Practices And Standards

Direct Report To COTR Of Any Known Problems Or Delays Random Review, Validated Customer Surveys Or Conduct Independent Surveys Compliance By Regional Or Headquarter Personnel

20. Active Survey Status Repairs Will Be Repaired Within Two (2) Hours Or A Report Will Be Issued To The FRA COTR With A Plan Of Corrective Action For Approval

One Two-Hour Repair Excess Per Survey Cycle Allowed 100% Of Survey Days Must Meet Standard Random Review, Validated Customer Surveys Or Conduct Independent Surveys Compliance By Regional Or Headquarter Personnel

21. Maintain OEM Standards Certify, Three Months Prior To Contract Expiration, That Geometry Car Equipment Has Been Maintained In Accordance With The OEM’S Remedial And Preventive Maintenance Schedule

100% Of Survey Days Must Meet Standard Random Review, Validated Customer Surveys Or Conduct Independent Surveys Compliance By Regional Or Headquarter Personnel

22. Maintain Interior And Exterior Of Geometry Car In A Clean And Sanitary Condition

Proper Removal Of Waste Materials

Clean Geometry Car Daily To Ensure Positive FRA Image, No More Than 1 Verified Complaints Per Three-Week Survey Cycle

Remove Waste Daily, In Accordance With Federal, State Or Local Regulations No More Than 1 Verified Complaint Per Survey Week

100% Of Survey Days Must Meet Standard

Survey Inspection Capability, Random Review, Validated Customer Surveys Or Conduct Independent Surveys Compliance By Regional Or Headquarter Personnel

Management

23. Provide Experienced Management And Support For The Operations And Maintenance Tasks To Include ATIP Deliverables And General Coordination

Perform All Activities And Services To Satisfy Customers At Least 90% Of ‘Customers’ Contacted Must Be Satisfied With Service Random Review, Validated Customer Surveys Or Conduct Independent Surveys Compliance By Regional Or Headquarter Personnel

24. Provide And Maintain FRA Inspector (Customer) Access To Geometry Survey Data (Including GEOEDIT, GIS, DIGISYSTEMS TRACK NOTEBOOK (DTN) DEVICE Platforms), Perform All Activities And Services To Satisfy Customers –

Reconcile FRA Inspector’s, Railroad Or Other (Customer) Survey Data And Software Operating Questions, Timeliness, Accuracy Of Service And Courteousness Of Employees

At Least 90% Of ‘Customers’ Contacted Must Be Satisfied With Service

No More Than 1 Verified Complaint Per Week, Per Random Review, Validated Customer Surveys Or Conduct Independent Sampling Of Document And Log Compliance By Regional Or Headquarter

RAILROAD PROVIDED SERVICES

26. Administer And Reimburse Railroad Supplied Services, Parts And Materials, And Supportive Services To Operate The Track Geometry Car, Prepared In Accordance With Established Invoicing, Unless Directed Otherwise By FRA

Perform All Activities And Services To Satisfy Customers Reconcile, Assist And Answer FRA Inspector’s, Railroad Or Other (Customer) Survey Data And Software Operating Questions, Timeliness, Accuracy Of Service And Courteousness Of Employees

At Least 90% Of Customer Contacted Must Be Satisfied With Service Random Review, Validated Customer Surveys Or Conduct Independent Surveys Compliance By Regional