IT_RFP.pdf

REQUEST FOR PROPOSAL

Solicitation No. DTFH70-07-R-00023

Project Name IT Support Services

Driving Directions to our Vancouver Office

See our web page at http://www.wfl.fhwa.dot.gov/about/directions.htm

ISSUING OFFICE:

U.S. DEPARTMENT OF TRANSPORTATION

FEDERAL HIGHWAY ADMINISTRATION

610 EAST FIFTH STREET

VANCOUVER, WA 98661-3801

Phone (360) 619-7520 -- FAX (360) 619-7932

QUICK INDEX

Item

Item Section A SF 1449

Solicitation/Contract/Order for Commercial Items

Section B Schedule

Section C Statement of Work

Section D Contract Clauses

Section E Representations

Section F Instructions to Offerors

Section G Evaluation Factors

Section H Wage Rates

Evaluation Schedule

REMINDERS

Before submitting your offer please review the following:

• Have you rechecked your figures?

• Have you completed the schedule?

• Have you completed and signed the SF

1449 Solicitation/Contract/Order for Commercial Items?

• Have you acknowledged all amendments?

• Have you completed the Representations and Certifications?

• Have you completed the Authority to Sign??

NOTICE: This solicitation is a 100% set-aside for Service Disabled Veteran Owned Small Businesses

DTFH70-07-R-00023

REQUEST FOR PROPOSAL

TABLE OF CONTENTS

SECTION DESCRIPTION

A Solicitation/contract form

SF 1449

B Schedule Base Period 1st Option Period 2nd Option Period 3rd Option Period

C Statement of Work

D Contract Clauses

E Representations

F Instructions to Offerors

G Evaluation Factors

Criteria Forms

H Service Contract Wage Rates

Vancouver, WA Lakewood, CO Sterling, VA

INSTRUCTIONS: When the offeror/principal is a corporation, include this certification with your offer/bid.

Corporate Certificate

I, ____________________________________________ (name), certify that I am the

________________________________________(title), of the corporation named as the Offeror/Principal herein;

that _________________________________________(name), who signed this offer and/or bid bond on behalf of ___________________________ (company name) is

________________________________________ (title) of this corporation;

that the offer was duly signed for and on behalf of said corporation by authority and scope of its governing body, and within the scope of its corporate powers.

_____________________________________ (signature) Affix Corporate Seal

_____________________________________ (title)

_____________________________________ (date)

INSTRUCTIONS: When the offeror/principal is a limited liability company, include this certification with your offer/bid.

Limited Liability Certificate

I, ____________________________________________ (name), certify that I am the

________________________________________(title), of the limited liability company named as the Offeror/Principal herein;

that _________________________________________(name), who signed this offer on behalf of ___________________________ (company name) is

________________________________________ (title) of this company;

that the offer was duly signed for and on behalf of said company by authority and scope of its governing body, and within the scope of its powers.

_____________________________________ (signature) Affix Company Seal (as applicable) _____________________________________ (title)

INSTRUCTIONS: When the offeror/principal is a partnership, include this certification with your offer/bid.

Authority to Bind Partnership

This certifies that the names and signatures of all partners are listed below, and that the person signing the proposal has the authority to actually bind the partnership pursuant to its partnership agreement. Each of the partners individually has full authority to enter into and execute contractual instruments on behalf of said partnership, except as follows:

(State “None” or describe limitations, if any)

This authority shall remain in full force and effect until such time as the revocation of authority by any cause whatsoever has been furnished in writing to and acknowledged by the Contracting Officer.

(Include names of all partners)

Signature: ________________________________ Executed: _____________ (date)

Name & Title________________________________

RESERVED

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

1. REQUISITION NUMBER PAGE 1 OF

2. CONTRACT NO. 3. AWARD/EFFECTIVE

DATE

4. ORDER NUMBER 5. SOLICITATION NUMBER 6. SOLICITATION ISSUE

DATE

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME b. TELEPHONE NUMBER (No collect calls)

8. OFFER DUE DATE/

LOCAL TIME

9. ISSUED BY

13b. RATING

14. METHOD OF SOLICITATION

CODE

15. DELIVER TO 16. ADMINISTERED BY CODE

18a. PAYMENT WILL BE MADE BY CODE 17a. CONTRACTOR/

OFFEROR

CODE

FACILITY

CODE

CODE

TELEPHONE NO.

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN

OFFER

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK

BELOW IS CHECKED

RFQ IFB RFP

SEE ADDENDUM

19.

ITEM NO.

20.

SCHEDULE OF SUPPLIES/SERVICES

21.

QUANTITY

22.

UNIT

23.

UNIT PRICE

24.

AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA 26. TOTAL AWARD AMOUNT (For Govt. Use Only)

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED

29. AWARD OF CONTRACT: REF.

DATED . YOUR OFFER ON SOLICITATION

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR

30b. NAME AND TITLE OF SIGNER (Type or print) 30c. DATE SIGNED

31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

31b. NAME OF CONTRACTING OFFICER (Type or print) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 3/2005)

Prescribed by GSA - FAR (48 CFR) 53.212

10. THIS ACQUISITON IS

UNRESTRICTED OR

NAICS:

SIZE STANDARD:

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

OFFER

13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

SET ASIDE: % FOR:

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

SERVICE-DISABLED VETERAN-

OWNED SMALL BUSINESS

EMERGING SMALL

BUSINESS

8(A)

11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

ARE ARE NOT ATTACHED

ARE ARE NOT ATTACHED

27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA

STANDARD FORM 1449 (REV. 3/2005) BACK

19.

ITEM NO.

20.

SCHEDULE OF SUPPLIES/SERVICES

21.

QUANTITY

22.

UNIT

23.

UNIT PRICE

24.

AMOUNT

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED:

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE

41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42a. RECEIVED BY (Print)

42b. RECEIVED AT (Location)

42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

40. PAID BY

32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f. TELPHONE NUMBER OF AUTHORZED GOVERNMENT REPRESENTATIVE

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

33. SHIP NUMBER 34. VOUCHER NUMBER 35. AMOUNT VERIFIED

CORRECT FOR

PARTIAL FINAL

37. CHECK NUMBER

38. S/R ACCOUNT NO. 39. S/R VOUCHER NUMBER

36. PAYMENT

COMPLETE PARTIAL FINAL

B-1

IDIQ Schedule 2008 IT Support

Section B

INFORMATION TECHNOLOGY SUPPORT SERVICES

INDEFINITE DELIVERY INDEFINITE QUANTITY

CONTRACT

PRICE SCHEDULE

B-2

Para Description Page (B-)

1.0 Contract Line Items 3

2.0 Minimum and Maximum Quantities 3

3.0 Type of Services 3

PRICE SCHEDULES

4.0 Basic Period BASE-1

5.0 1st Option Period OPT-1-1

6.0 2nd Option Period OPT-2-1

7.0 3rd Option Period OPT-3-1

B-3

2008 IT Support

Price Schedule for

Information Technology Support Services IDIQ

1.0 CONTRACT LINE ITEMS

1.1 Offerors shall enter unit prices for contract line items (CLINS) as indicated in the schedules.

2.0 MINIMUM AND MAXIMUM QUANTITIES

2.1 As referred to in paragraph (b) of FAR clause 52.216-22 titled Indefinite Quantity, the contract minimum quantity for the base and ALL option periods of this contract is $500,000. The maximum quantity, $20,000,000, is the total estimated amount of the contract.

3.0 TYPE OF SERVICES

3.1 The services provide under this contract are considered non-personal services for Information Technology support.

B-4

B-5

4.0 Basic Period BASE-1

5.0 1st Option Period OPT-1-1

6.0 2nd Option Period OPT-2-1

7.0 3rd Option Period OPT-3-1

B-6

BASE - 1

4.0

WFLHD CFLHD EFLHD

LINE

ITEM DESCRIPTION UNIT

UNIT

PRICE

UNIT

PRICE

UNIT

PRICE

0001 System Administrator/Manager III HR

0002 System Administrator/Manager III OT HR

0003 System Administrator/Manager II HR

0004 System Administrator/Manager II OT HR

0005 System Administrator/Manager I HR

0006 System Administrator/Manager I OT HR

0007 Technical Subject Matter Specialist III HR

0008 Technical Subject Matter Specialist III OT HR

0009 Technical Subject Matter Specialist II HR

0010 Technical Subject Matter Specialist II OT HR

0011 Technical Subject Matter Specialist I HR

0012 Technical Subject Matter Specialist I OT HR

0013 PC Software Specialist III HR

0014 PC Software Specialist III OT HR

0015 PC Software Specialist II HR

0016 PC Software Specialist II OT HR

0017 PC Software Specialist I HR

0018 PC Software Specialist I OT HR

0019 Client-Server Analyst III HR

0020 Client-Server Analyst III OT HR

0021 Client-Server Analyst II HR

0022 Client-Server Analyst II OT HR

(Optional Locations) LABOR HOUR RATES (Statement of Work Para 8.0)

BASIC PERIOD

April 1 2008 through March 31 2010

BASE - 2

WFLHD CFLHD EFLHD

LINE

ITEM DESCRIPTION UNIT

UNIT

PRICE

UNIT

PRICE

UNIT

PRICE

(Optional Locations) LABOR HOUR RATES (Statement of Work Para 8.0)

BASIC PERIOD

PRICE SCHEDULE

April 1 2008 through March 31 2010

0023 Client-Server Analyst I HR

0024 Client-Server Analyst I OT HR

0025 Software Enterprise Engineer III HR

0026 Software Enterprise Engineer III OT HR

0027 Software Enterprise Engineer II HR

0028 Software Enterprise Engineer II OT HR

0029 Software Enterprise Engineer I HR

0030 Software Enterprise Engineer I OT HR

0031 Webmaster III HR

0032 Webmaster III OT HR

0033 Webmaster II HR

0034 Webmaster II OT HR

0035 Webmaster I HR

0036 Webmaster I OT HR

0037 Information Systems Analyst HR

0038 Information Systems Analyst OT HR

0039 Senior Network Engineer HR

0040 Senior Network Engineer OT HR

0041 Junior Network Engineer HR

0042 Junior Network Engineer OT HR

BASE - 3

WFLHD CFLHD EFLHD

LINE

ITEM DESCRIPTION UNIT

UNIT

PRICE

UNIT

PRICE

UNIT

PRICE

(Optional Locations) LABOR HOUR RATES (Statement of Work Para 8.0)

BASIC PERIOD

PRICE SCHEDULE

April 1 2008 through March 31 2010

0043 Web Programmer HR

0044 Web Programmer OT HR

0045 Senior Computer Systems Analyst HR

0046 Senior Computer Systems Analyst OT HR

0047 Junior Computer Systems Analyst HR

0048 Junior Computer Systems Analyst OT HR

0049 LAN/WAN Administrator HR

0050 LAN/WAN Administrator OT HR

0051 Training Instructor III HR

0052 Training Instructor III OT HR

0053 Training Instructor II HR

0054 Training Instructor II OT HR

0055 Training Instructor I HR

0056 Training Instructor I OT HR

0057 Senior Telecommunications Specialist HR

0058 Senior Telecommunications Specialist OT HR

0059 Junior Telecommunications Specialist HR

0060 Junior Telecommunications Specialist OT HR

0061 Communications Technician III HR

0062 Communications Technician III OT HR

0063 Communications Technician II HR

0064 Communications Technician II OT HR

BASE - 4

WFLHD CFLHD EFLHD

LINE

ITEM DESCRIPTION UNIT

UNIT

PRICE

UNIT

PRICE

UNIT

PRICE

(Optional Locations) LABOR HOUR RATES (Statement of Work Para 8.0)

BASIC PERIOD

PRICE SCHEDULE

April 1 2008 through March 31 2010

0065 Communications Technician I HR

0066 Communications Technician I OT HR

0067 Cable Installer III HR

0068 Cable Installer III OT HR

0069 Cable Installer II HR

0070 Cable Installer II OT HR

0071 Cable Installer I HR

0072 Cable Installer I OT HR

OTHER DIRECT COSTS (Statement of Work Para 4.6)

0073 Fee on Other Direct Costs

OPT - 1 - 1

5.0

WFLHD CFLHD EFLHD

LINE

ITEM DESCRIPTION UNIT

UNIT

PRICE

UNIT

PRICE

UNIT

PRICE

1001 System Administrator/Manager III HR

1002 System Administrator/Manager III OT HR

1003 System Administrator/Manager II HR

1004 System Administrator/Manager II OT HR

1005 System Administrator/Manager I HR

1006 System Administrator/Manager I OT HR

1007 Technical Subject Matter Specialist III HR

1008 Technical Subject Matter Specialist III OT HR

1009 Technical Subject Matter Specialist II HR

1010 Technical Subject Matter Specialist II OT HR

1011 Technical Subject Matter Specialist I HR

1012 Technical Subject Matter Specialist I OT HR

1013 PC Software Specialist III HR

1014 PC Software Specialist III OT HR

1015 PC Software Specialist II HR

1016 PC Software Specialist II OT HR

1017 PC Software Specialist I HR

1018 PC Software Specialist I OT HR

1019 Client-Server Analyst III HR

1020 Client-Server Analyst III OT HR

1021 Client-Server Analyst II HR

1022 Client-Server Analyst II OT HR

(Optional Locations)

OPTION PERIOD 1

PRICE SCHEDULE

April 1 2010 through March 31 2012

LABOR HOUR RATES (Statement of Work Para 8.0)

OPT - 1 - 2

WFLHD CFLHD EFLHD

LINE

ITEM DESCRIPTION UNIT

UNIT

PRICE

UNIT

PRICE

UNIT

PRICE

(Optional Locations)

OPTION PERIOD 1

PRICE SCHEDULE

April 1 2010 through March 31 2012

LABOR HOUR RATES (Statement of Work Para 8.0)

1023 Client-Server Analyst I HR

1024 Client-Server Analyst I OT HR

1025 Software Enterprise Engineer III HR

1026 Software Enterprise Engineer III OT HR

1027 Software Enterprise Engineer II HR

1028 Software Enterprise Engineer II OT HR

1029 Software Enterprise Engineer I HR

1030 Software Enterprise Engineer I OT HR

1031 Webmaster III HR

1032 Webmaster III OT HR

1033 Webmaster II HR

1034 Webmaster II OT HR

1035 Webmaster I HR

1036 Webmaster I OT HR

1037 Information Systems Analyst HR

1038 Information Systems Analyst OT HR

1039 Senior Network Engineer HR

1040 Senior Network Engineer OT HR

1041 Junior Network Engineer HR

1042 Junior Network Engineer OT HR

1043 Web Programmer HR

1044 Web Programmer OT HR

OPT - 1 - 3

WFLHD CFLHD EFLHD

LINE

ITEM DESCRIPTION UNIT

UNIT

PRICE

UNIT

PRICE

UNIT

PRICE

(Optional Locations)

OPTION PERIOD 1

PRICE SCHEDULE

April 1 2010 through March 31 2012

LABOR HOUR RATES (Statement of Work Para 8.0)

1045 Senior Computer Systems Analyst HR

1046 Senior Computer Systems Analyst OT HR

1047 Junior Computer Systems Analyst HR

1048 Junior Computer Systems Analyst OT HR

1049 LAN/WAN Administrator HR

1050 LAN/WAN Administrator OT HR

1051 Training Instructor III HR

1052 Training Instructor III OT HR

1053 Training Instructor II HR

1054 Training Instructor II OT HR

1055 Training Instructor I HR

1056 Training Instructor I OT HR

1057 Senior Telecommunications Specialist HR

1058 Senior Telecommunications Specialist OT HR

1059 Junior Telecommunications Specialist HR

1060 Junior Telecommunications Specialist OT HR

1061 Communications Technician III HR

1062 Communications Technician III OT HR

1063 Communications Technician II HR

1064 Communications Technician II OT HR

1065 Communications Technician I HR

1066 Communications Technician I OT HR

OPT - 1 - 4

WFLHD CFLHD EFLHD

LINE

ITEM DESCRIPTION UNIT

UNIT

PRICE

UNIT

PRICE

UNIT

PRICE

(Optional Locations)

OPTION PERIOD 1

PRICE SCHEDULE

April 1 2010 through March 31 2012

LABOR HOUR RATES (Statement of Work Para 8.0)

1067 Cable Installer III HR

1068 Cable Installer III OT HR

1069 Cable Installer II HR

1070 Cable Installer II OT HR

1071 Cable Installer I HR

1072 Cable Installer I OT HR

1073 Fee on Other Direct Costs

OPT - 2 -1

6.0

WFLHD CFLHD EFLHD

LINE

ITEM DESCRIPTION UNIT

UNIT

PRICE

UNIT

PRICE

UNIT

PRICE

2001 System Administrator/Manager III HR

2002 System Administrator/Manager III OT HR

2003 System Administrator/Manager II HR

2004 System Administrator/Manager II OT HR

2005 System Administrator/Manager I HR

2006 System Administrator/Manager I OT HR

2007 Technical Subject Matter Specialist III HR

2008 Technical Subject Matter Specialist III OT HR

2009 Technical Subject Matter Specialist II HR

2010 Technical Subject Matter Specialist II OT HR

2011 Technical Subject Matter Specialist I HR

2012 Technical Subject Matter Specialist I OT HR

2013 PC Software Specialist III HR

2014 PC Software Specialist III OT HR

2015 PC Software Specialist II HR

2016 PC Software Specialist II OT HR

2017 PC Software Specialist I HR

2018 PC Software Specialist I OT HR

2019 Client-Server Analyst III HR

2020 Client-Server Analyst III OT HR

2021 Client-Server Analyst II HR

2022 Client-Server Analyst II OT HR

(Optional Locations) April 1 2012 through March 31 2014

OPTION PERIOD 2

OPT - 2 -2

WFLHD CFLHD EFLHD

LINE

ITEM DESCRIPTION UNIT

UNIT

PRICE

UNIT

PRICE

UNIT

PRICE

(Optional Locations) April 1 2012 through March 31 2014

OPTION PERIOD 2

PRICE SCHEDULE

LABOR HOUR RATES (Statement of Work Para 8.0)

2023 Client-Server Analyst I HR

2024 Client-Server Analyst I OT HR

2025 Software Enterprise Engineer III HR

2026 Software Enterprise Engineer III OT HR

2027 Software Enterprise Engineer II HR

2028 Software Enterprise Engineer II OT HR

2029 Software Enterprise Engineer I HR

2030 Software Enterprise Engineer I OT HR

2031 Webmaster III HR

2032 Webmaster III OT HR

2033 Webmaster II HR

2034 Webmaster II OT HR

2035 Webmaster I HR

2036 Webmaster I OT HR

2037 Information Systems Analyst HR

2038 Information Systems Analyst OT HR

2039 Senior Network Engineer HR

2040 Senior Network Engineer OT HR

2041 Junior Network Engineer HR

2042 Junior Network Engineer OT HR

OPT - 2 -3

WFLHD CFLHD EFLHD

LINE

ITEM DESCRIPTION UNIT

UNIT

PRICE

UNIT

PRICE

UNIT

PRICE

(Optional Locations) April 1 2012 through March 31 2014

OPTION PERIOD 2

PRICE SCHEDULE

LABOR HOUR RATES (Statement of Work Para 8.0)

2043 Web Programmer HR

2044 Web Programmer OT HR

2045 Senior Computer Systems Analyst HR

2046 Senior Computer Systems Analyst OT HR

2047 Junior Computer Systems Analyst HR

2048 Junior Computer Systems Analyst OT HR

2049 LAN/WAN Administrator HR

2050 LAN/WAN Administrator OT HR

2051 Training Instructor III HR

2052 Training Instructor III OT HR

2053 Training Instructor II HR

2054 Training Instructor II OT HR

2055 Training Instructor I HR

2056 Training Instructor I OT HR

2057 Senior Telecommunications Specialist HR

2058 Senior Telecommunications Specialist OT HR

2059 Junior Telecommunications Specialist HR

2060 Junior Telecommunications Specialist OT HR

2061 Communications Technician III HR

2062 Communications Technician III OT HR

2063 Communications Technician II HR

2064 Communications Technician II OT HR

OPT - 2 -4

WFLHD CFLHD EFLHD

LINE

ITEM DESCRIPTION UNIT

UNIT

PRICE

UNIT

PRICE

UNIT

PRICE

(Optional Locations) April 1 2012 through March 31 2014

OPTION PERIOD 2

PRICE SCHEDULE

LABOR HOUR RATES (Statement of Work Para 8.0)

2065 Communications Technician I HR

2066 Communications Technician I OT HR

2067 Cable Installer III HR

2068 Cable Installer III OT HR

2069 Cable Installer II HR

2070 Cable Installer II OT HR

2071 Cable Installer I HR

2072 Cable Installer I OT HR

2073 Fee on Other Direct Costs

OPT - 3 - 1

7.0

WFLHD CFLHD EFLHD

LINE

ITEM DESCRIPTION UNIT

UNIT

PRICE

UNIT

PRICE

UNIT

PRICE

3001 System Administrator/Manager III HR

3002 System Administrator/Manager III OT HR

3003 System Administrator/Manager II HR

3004 System Administrator/Manager II OT HR

3005 System Administrator/Manager I HR

3006 System Administrator/Manager I OT HR

3007 Technical Subject Matter Specialist III HR

3008 Technical Subject Matter Specialist III OT HR

3009 Technical Subject Matter Specialist II HR

3010 Technical Subject Matter Specialist II OT HR

3011 Technical Subject Matter Specialist I HR

3012 Technical Subject Matter Specialist I OT HR

3013 PC Software Specialist III HR

3014 PC Software Specialist III OT HR

3015 PC Software Specialist II HR

3016 PC Software Specialist II OT HR

3017 PC Software Specialist I HR

3018 PC Software Specialist I OT HR

3019 Client-Server Analyst III HR

3020 Client-Server Analyst III OT HR

3021 Client-Server Analyst II HR

3022 Client-Server Analyst II OT HR

(Optional Locations) April 1 2014 through March 31 2016

OPTION PERIOD 3

OPT - 3 - 2

WFLHD CFLHD EFLHD

LINE

ITEM DESCRIPTION UNIT

UNIT

PRICE

UNIT

PRICE

UNIT

PRICE

(Optional Locations) April 1 2014 through March 31 2016

OPTION PERIOD 3

PRICE SCHEDULE

LABOR HOUR RATES (Statement of Work Para 8.0)

3023 Client-Server Analyst I HR

3024 Client-Server Analyst I OT HR

3025 Software Enterprise Engineer III HR

3026 Software Enterprise Engineer III OT HR

3027 Software Enterprise Engineer II HR

3028 Software Enterprise Engineer II OT HR

3029 Software Enterprise Engineer I HR

3030 Software Enterprise Engineer I OT HR

3031 Webmaster III HR

3032 Webmaster III OT HR

3033 Webmaster II HR

3034 Webmaster II OT HR

3035 Webmaster I HR

3036 Webmaster I OT HR

3037 Information Systems Analyst HR

3038 Information Systems Analyst OT HR

3039 Senior Network Engineer HR

3040 Senior Network Engineer OT HR

3041 Junior Network Engineer HR

3042 Junior Network Engineer OT HR

OPT - 3 - 3

WFLHD CFLHD EFLHD

LINE

ITEM DESCRIPTION UNIT

UNIT

PRICE

UNIT

PRICE

UNIT

PRICE

(Optional Locations) April 1 2014 through March 31 2016

OPTION PERIOD 3

PRICE SCHEDULE

LABOR HOUR RATES (Statement of Work Para 8.0)

3043 Web Programmer HR

3044 Web Programmer OT HR

3045 Senior Computer Systems Analyst HR

3046 Senior Computer Systems Analyst OT HR

3047 Junior Computer Systems Analyst HR

3048 Junior Computer Systems Analyst OT HR

3049 LAN/WAN Administrator HR

3050 LAN/WAN Administrator OT HR

3051 Training Instructor III HR

3052 Training Instructor III OT HR

3053 Training Instructor II HR

3054 Training Instructor II OT HR

3055 Training Instructor I HR

3056 Training Instructor I OT HR

3057 Senior Telecommunications Specialist HR

3058 Senior Telecommunications Specialist OT HR

3059 Junior Telecommunications Specialist HR

3060 Junior Telecommunications Specialist OT HR

3061 Communications Technician III HR

3062 Communications Technician III OT HR

3063 Communications Technician II HR

3064 Communications Technician II OT HR

OPT - 3 - 4

WFLHD CFLHD EFLHD

LINE

ITEM DESCRIPTION UNIT

UNIT

PRICE

UNIT

PRICE

UNIT

PRICE

(Optional Locations) April 1 2014 through March 31 2016

OPTION PERIOD 3

PRICE SCHEDULE

LABOR HOUR RATES (Statement of Work Para 8.0)

3065 Communications Technician I HR

3066 Communications Technician I OT HR

3067 Cable Installer III HR

3068 Cable Installer III OT HR

3069 Cable Installer II HR

3070 Cable Installer II OT HR

3071 Cable Installer I HR

3072 Cable Installer I OT HR

3073 Fee on Other Direct Costs

C-1

DRAFT IDIQ Scope of Work

Section C

STATEMENT OF WORK

C-2

Para Description Page (C-)

1.0 Scope 3

2.0 Contract Transition 3

3.0 Key Subcontractors 4

4.0 Ordering 4

5.0 Contractor Performance System 5

6.0 Rights in Data and Computer Software 5

7.0 Contract Pricing 6

8.0 Labor Hour General Work Classifications 7

C-3

2008 IT Support

Statement of Work for

Information Technology Support Services IDIQ

1.0 Scope.

1.1 Objective. The primary purpose of this performance based Indefinite

Delivery/Indefinite Quantity (IDIQ) Contract is to provide Information Technology Support Services for the U.S. Department of Transportation, Federal Highway Administration, Federal Lands Highway Divisions (FLHD). Common services may include Service Desk, Network/LAN Support, CADD Systems Software Support, IT Material Control, Telecommunications Support, Web Development and Applications, Computer Systems Application Development, Database Management and Support, and Program Analysis and Software Development. Additionally, special projects requiring services such as software programming, design, and infrastructure upgrades may be required.

1.2 Federal Lands Highway Divisions (FLHD) Mission. FLHD provides access to and within national forests, national parks, Indian reservations, and other public lands by preparing plans, letting contracts, and conducting bridge inspections and surveys.

2.0 Contract Transition:

2.1 Transition Expectations:

The Contractor agrees to --

(1) Furnish any required phase-in training.

(2) Exercise its best efforts and cooperation to effect an orderly and efficient transition.

(3) Negotiate transfer of the earned fringe benefits and contract longevity from the incumbent to the successor if successor contractor and incumbent employees are agreeable to a transfer.

3.0 Key Personnel/Subcontractor(s)

3.1 The subcontractor(s) as specified below were represented in the determination of

Technically Acceptable for the specified work element(s).

3.2 In connection with this contract, any in-house personnel, subcontractors, and outside associates or consultants will be limited to firms that were specifically identified in the Contractor’s accepted proposal. The Contractor shall obtain the Contracting Officer's written consent before making any substitution for these subcontractors. If the Contractor proposes an addition or substitution, it shall submit the same type of information that was submitted in the accepted proposal to the Contracting Officer for evaluation and approval. The level of qualifications and experience submitted in the accepted proposal or that was required by the Solicitation is the minimum standard for any addition or substitution. The Government or the contractor may, after discussions, increase the level of qualifications and experience required to support the application of new technology or techniques identified during the life of this contract.

C-4

2008 IT Support

3.3 The Key Subcontractor(s) under this Contract are:

Work Element(s) Company Name

(will be filled in upon award if applicable)

4.0 Ordering.

4.1 Firm Fixed Price: The contractor will be issued a Task Order Request for Proposal

(TO-RFP) or Task Order Request for Quote (TO-RFQ) for establishing a price for a specified level of service or requirement. The TO-RFP/RFQ will commonly include a Task Order Form, schedule, Performance Work Statement (PWS), Scope of Work (SOW), or Statement of Objective (SOO) and Quality Assurance Surveillance Plan (QASP). (All detailed metrics, standards, and surveillance methods are task order specific and will be included in each issued task order) The schedule may be unit price based on the contractors unit prices from the IDIQ Price Schedule or include additional/other classifications where the unit price is negotiated between the contractor and the designated Ordering Officer.

4.2 Labor Hour: The contractor will be issued a labor hour Task Order that includes a Task Order form, schedule, Performance Work Statement (PWS) and Quality Assurance Surveillance Plan (QASP) or Scope of Work (Non-Performance Based requirements).

(All detailed metrics, standards, and surveillance methods are task order specific and will be included in each issued task order) The schedule may be unit price based on the contractors unit prices from the IDIQ Price Schedule or include additional/other classifications where the unit price is negotiated between the contractor and the designated Ordering Officer.

Additionally, other direct costs for travel, training, or pager requirements may be incorporated.

4.3 Orders for Optional Locations: There are two priced optional locations – Central Federal Lands Highway Division (CFLHD) located in Lakewood, CO, and Eastern Federal Lands Highway Division (EFLHD) located in Sterling, VA.

4.3.1 The contractor will be provided a synopsis of the upcoming request and provided adequate time to coordinate resources and prepare for performance.

4.3.2 The hourly rates in the schedule will be utilized for pricing work in the optional locations. The hourly rates will not be updated with the exercise of each 2-year option period and inclusion of updated wage determinations unless there is an active task order for that location.

4.4 Special Projects: The contractor will be issued a Task Order Request for Proposal (TO- RFP) or Task Order Request for Quote (TO-RFQ) for establishing a price for a specified level of service or requirement. The TO-RFP/RFQ will commonly include a Task Order Form, schedule, Performance Work Statement (PWS), Scope of Work (SOW), or Statement of Objective (SOO) and Quality Assurance Surveillance Plan (QASP). (All detailed metrics, standards, and surveillance methods are task order specific and will be included in each issued task order) The schedule may include a list of position classifications from the IDIQ Price Schedule and their corresponding unit prices, or require the contractor to identify a particular expertise. The hours and level of effort may be negotiated. The contractor shall render additional services as specified in task orders issued in accordance with the Indefinite-Quantity and Ordering clauses of this contract.

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The scope of these special projects may include but are not limited to repairs and modifications to local area networks, component installation, network analyses, software development, software implementation and providing advice about network usage.

4.5 Task Orders may be issued/solicited utilizing a combination of Fixed Price and Labor Hour requirements.

4.6 Fee on Other Direct Costs. Other direct costs may include, but are not limited to, travel, training, and pager(s). The contractor fee on other direct costs from the IDIQ Price Schedule will be applied to these items.

4.7 Ordering Officers: Contracting Officers not assigned to WFLHD will be designated in writing as Ordering Officers by a CO from WFLHD. The letter will designate the authority of the individual.

5.0 Contractor Performance System.

5.1 The contractor is required to register with the National Institute of Health for access to the Contractor Performance System. This system correlates, in part, with ratings assigned utilizing the CPAR’s form. The system allows the contractor to view the electronic rating and provide electronic responses and comments. Information on the program can be obtained from their website at http://cps.od.nih.gov/. The registration process can be started by accessing the website at http://oamp.od.nih.gov/OD/CPS/cps_contractor.htm.

(http://oamp.od.nih.gov/OD/CPS/cps_contractor.htm)

5.2 Notify the Contracting Officer upon completion of the registration process. You can log into the system at https://cpscontractor.nih.gov.

6.0 Rights in Data and Computer Software:

6.1 This contract may require data, including computer software, to be produced, furnished, acquired, or specifically used in meeting contract performance requirements. The government will have proprietary and unlimited rights to any documentation, software, work products, and knowledge management or other tools produced under the contract.

6.2 Prior to award of each task order requiring software development, the parties will negotiate the Government’s acquisition of rights to limited-rights data and restricted computer software beyond those rights specified in applicable regulations. The Government intends to acquire the following rights to limited-rights data and restricted computer software, among others, to the extent those rights are not granted to the Government by regulation:

6.2.1 Use by Federal employees for Government purposes, including but not limited to access from remote terminals;

6.2.2 Use by support service contractors;

6.2.3 Use by nongovernmental and government evaluators and auditors;

6.2.4 Use (except manufacture) by other contractors participating in Federal Highway Administration programs which interact with this effort for information and use in connection with work performed under each contract;

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6.2.5 Use by other contractors in the performance of a concurrent, subsequent or follow-on contract of similar, partial, or greater scope.

As an aid in determining the Government’s need for limited rights data and/or restricted computer software, the Statement of Limited Rights Data and Restricted Computer Software Clause, FAR 52.227-14 applies. The Additional Data Requirements Clause, FAR 52.227-16, the Privacy Act Clause, FAR 52.224-2, and the Privacy Act Notification Clause, FAR 52.224-1, also apply.

6.3 Notwithstanding any other clause or term of this contract (including any rights in data clause), it is understood and mutually agreed that the Government has exclusive ownership of all information stored in, retrieved, modified, and/or archived in Government systems including knowledge management data. The contractor shall have no rights in such information and no rights to such information shall vest on the contractor by virtue of its performance of this contract. No other party has the right to copy, delete, archive or transfer such information without the prior express written consent of the Government.

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7.0 LABOR HOUR GENERAL WORK CLASSIFICATIONS.

7.1 The following list is a general description of work classifications referenced in the Labor Hour schedule included in this contract. Task Orders may specify work for any of these classifications, additional classifications, OR may be silent on classifications and only specify a desired result (firm fixed price orders).

7.1.1 A. System Administrator/Manager III

B. System Administrator/Manager II C. System Administrator/Manager I

7.1.1.1 The System Administrator/Manager installs and operates operating systems software, such as Sun Solaris Unix Servers that database management systems software such as Oracle may reside for users over a network. Also the System Administrator/Manager may require the regular use of compilers and utilities to keep the client-server environment functional. He/she shall have at least five years experience monitoring and tuning systems software, peripherals, and networks. He/she shall be skilled in installing new users, creating batch administration scripts, running systems backups, and resolving systems problems. A Bachelor's or Master's degree in Computer Science or related discipline may be substituted for five (5) years experience. The System Administrator/Manager (Level III) shall have at least eight (8) years experience performing the above listed activities. The System Administrator/Manager (Level II) shall have at least four (4) years experience performing the above listed activities. The System Administrator/Manager (Level I) shall have at least two (2) years experience performing the above activities.

7.1.2 A. Technical Subject Matter Specialist III

B. Technical Subject Matter Specialist II C. Technical Subject Matter Specialist I

7.1.2.1 Applies subject matter knowledge to design, development, integration, installation, documentation implementation and maintenance of specialized technical and engineering software as required. Resolves problems, which require an intimate knowledge of the related technical subject matter. Applies principle and methods of the subject matter to specialized solutions. Includes but not limited to: medical and legal transcription, environmental, scientific, engineering and logistical support activities. Applicable functional area certification or two (2) years undergraduate education, plus two (2) to ten (10) years of intensive and progressive experience in the applicable specialty field.

The Technical Subject Matter Specialist (Level III) shall have at least eight (8) years experience performing the above listed activities. The Technical Subject Matter Specialist (Level II) shall have at least four (4) years experience performing the above listed activities. The Technical Subject Matter Specialist (Level I) shall have at least two (2) years experience performing the above activities.

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7.1.3 A. PC Software Specialist III

B. PC Software Specialist II C. PC Software Specialist I

7.1.3.1 The PC Software Specialist works with microcomputer applications including word processors, spreadsheets, presentation graphics, database management systems, electronic mail and communications. He/she also evaluates, installs and supports PCs and various printer, graphics and storage peripherals, and adds new users to the system. He/she provides training, is skilled at performing system backups and data recovery, and working in a help desk environment fielding calls from end users. The Principal PC Software Specialist (Level III) shall have at least five (5) years experience performing the above activities.

The Senior PC Software Specialist (Level II) shall have at least three (3) years experience performing the above listed activities. The PC Software Specialist (Level I) shall have at least one (1) year experience performing the above activities.

7.1.4 A. Client-Server Analyst III

B. Client-Server Analyst II C. Client-Server Analyst I

7.1.4.1 The Principal Client-Server Analyst (Level III) shall have at least eight years experience, the Senior Client-Server Analyst (Level II) shall have at least six

(6) years experience, and the Client-Server Analyst (Level l) shall have at least three (3) years experience in analyzing and designing programming applications for a client/server architecture. He/she shall be knowledgeable of ODBC, Windows NT, Unix, Oracle server, Microsoft Backoffice Suite, C/C++ and/or JAVA interface development, APls, and RPCs. A Bachelor's or Master's degree in Computer Science or related discipline may be substituted for five

(5) years experience.

7.1.5 A. Software Enterprise Engineer III

B. Software Enterprise Engineer II C. Software Enterprise Engineer I

7.1.5.1 The Software Enterprise Engineer shall develop and support graphical user interface applications for enterprise client-server systems. The Principal Software Enterprise Engineer (Level III) shall have at least eight (8) years experience, the Senior Software Enterprise Engineer (Level II) shall have at least six (6) years experience, and the Software Enterprise Engineer (Level I) shall have at least three (3) years experience in programming in JAVA, Oracle, PowerBuilder, Visual Basic, or Visual C++ and writing applications for networked and client/server environments. He/she shall know how to access relational databases like Sybase, Oracle, or Access and be skilled in OLE, SDK, MFL, DLL, and DOE. A Bachelor's or Master's degree in Computer Science or related discipline may be substituted for five (5) years experience.

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7.1.6 A. Webmaster III

B. Webmaster II C. Webmaster I

7.1.6.1 The Webmaster shall be proficient in HTML design and experienced in the installation and configuration of a variety of HTTP servers. He/she shall have experience overseeing the ongoing development, implementation, coordination, maintenance, and overall strategy of a companies website.

Specialized knowledge of Web technologies, HTML, graphics design and layout are required. He/she shall have working knowledge of PERL/C/Python scripting and have a strong design background with advanced database interface experience. Strong object-oriented programming and Java applet authoring background is desired. The Webmaster shall have a minimum of three years experience performing the above activities or an Bachelor of Science or Associates degree in Computer Science or equivalent with some college. Webmaster experience can be substituted for four (4) and two (2) years experience, respectively.

7.1.7 Information Systems Analyst

7.1.7.1 Technical experience applies to information systems analysis and design techniques for complex systems and subsystems. Requires competence in various phases of systems analysis techniques, concepts and methods, and general knowledge of hardware and software requirements. Assists in high level planning, analysis, design, and implementation of information systems and subsystems. Participates in the formulation of information systems requirements, alternative approaches, and feasibility studies. Bachelor's Degree in Computer Science, Math, or related field required. Eight (8) years specialized experience will be considered an equivalency for the Bachelor's Degree.

7.1.8 Senior Network Engineer

7.1.8.1 The Senior Network Engineer plans, designs, implements, tests, and supports network solutions between multiple platforms. He/she shall have at least seven years experience designing LANs, overseeing the implementation and test/troubleshooting activities, reviewing and approving changes/modifications to the design and implementation, documenting the installed system, and recommending and operating the network management and control systems to maintain the LAN hardware and software. He/she shall be able to determine network usage, troubleshoot network problems and add computer peripherals to the network. Being certified by the network operating system's company is a plus (Le., CNE certification or Microsoft Certified Engineer- MSCE). A Bachelor's or Master's degree in an engineering discipline may be substituted for five (5) years experience.

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7.1.9 Junior Network Engineer

7.1.9.1 The Junior Network Engineer plans, designs, implements, tests, and supports network solutions between multiple platforms. He/she shall have at least seven years experience designing LANs, overseeing the implementation and test/troubleshooting activities, reviewing and approving changes/modifications to the design and implementation, documenting the installed system, and recommending and operating the network management and control systems to maintain the LAN hardware and software. He/she shall be able to determine network usage, troubleshoot network problems and add computer peripherals to the network. Being certified by the network operating system's company is a plus (Le., CNE certification or Microsoft Certified Engineer- MSCE). A Bachelor's or Master's degree in an engineering discipline may be substituted for ten (10) years experience.

7.1.10 Web Programmer

7.1.10.1 The Web Programmer shall be responsible for program design, coding, testing, debugging and documentation. He/she shall devise or modify procedures to solve complex problems concerning equipment capacity and limitations. A minimum of three (3) years experience is required or an Bachelor of Science or Associates degree in Computer Science or related field can be substituted for four (4) and two (2) years experience, respectively.

7.1.11 Senior Computer Systems Analyst

7.1.11.1 Technical experience, which applies to computer systems analysis and design techniques in a broad area, is required. Also requires competence in all phases of systems analysis techniques, concepts, and methods and knowledge of available system software, computer equipment, and the regulations, structure, techniques, and management practices of one or more segment-matter areas.

Will maintain and modify complex systems or develop new subsystems such as an integrated production scheduling, inventory control, cost analysis, or sales analysis record in which every item of each type is automatically processed through the full system of records. May provide functional direction to lower level assistants on assigned work. Bachelor's Degree in Computer Science or related field. Eight (8) years specialized experience performing computer systems analysis will be considered an equivalency for the Bachelor's Degree.

7.1.12 Junior Computer Systems Analyst

7.1.12.1 Technical experience, which applies to computer systems analysis and design techniques in a broad area, is required. Also requires competence in all phases of systems analysis techniques, concepts, and methods and knowledge of available system software, computer equipment, and the regulations, structure, C-11

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Will maintain and modify complex systems or develop new subsystems such as an integrated production scheduling, inventory control, cost analysis, or sales analysis record in which every item of each type is automatically processed through the full system of records. May provide functional direction to lower level assistants on assigned work. Bachelor's Degree in Computer Science or related field required. Five (5) years specialized experience performing computer systems analysis will be considered an equivalency for the Bachelor's Degree.

7.1.13 LAN/WAN Administrator

7.1.13.1 The LAN/WAN Administrator evaluates, selects, installs and maintains local/wide area network's (LAN/WAN) hardware and software and administers the network management and control center. He/she shall have at least six (6) years experience monitoring and reporting network usage, trouble shooting network problems, adding computer peripherals and new users, performing system backups and data recovery, resolving LAN/WAN communications problems, providing WAN transport services, performing analysis and diagnostics, and working with network hardware like routers, hubs, and multiplexers. He/she shall have familiarity with network management and control center systems such as NetWare Management System, LANalyzer Agent, SunNet Manager, Expert Sniffer 4.3, LAN Desk Manager, HP OpenView, and LAN routing protocols such as TCP/IP and WAN routing protocols as SLIP and X.25. Being certified by the network operating system's company is a plus (Le., CNE certification or Microsoft Certified Engineer- MSCE). A Bachelor's or Master's degree in an engineering discipline may be substituted for five (5) years experience.

7.1.14 A. Training Instructor III

B. Training Instructor II C. Training Instructor I

7.1.14.1 Assesses, designs and conceptualizes training scenarios, approaches, objectives, plans, tools, aids, curriculums, and other state of the art technologies related to training and behavioral studies. Identifies the best approach training requirements to include, but not limited to hardware, software, simulations, course assessment and refreshment, assessment centers, oral examinations, interviews, computer assisted and adaptive testing, behavior-based assessment and performance, and team and unit assessment and measurement. Develops, implements, and maintains training scenarios, approaches, objectives, plans, tools, aids, curriculums, and other state of the art technologies related to training and behavioral studies. Identifies the best approach training requirements to include, but not limited to hardware, software, simulations, course assessment and refreshment, assessment centers, oral examinations, interviews, computer assisted and adaptive testing, C-12

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Two (2) years intensive or progressive experience in the individual's field of study or specialization. Master's degree may be substituted for experience requirements.

7.1.15 Senior Telecommunications Specialist

7.1.15.1 Serves as systems specialist on intermediate to complex telecommunications switch and premise equipment for vendors and users. Participates in feasibility studies, ensuring that impact on user agencies are well understood and known;

provides input to long-range planning effort. Monitors contract performance during installation and ongoing operation of new systems; takes responsibility for schedules and budgets during implementation of systems. Makes field inspection trips or reviews results and recommendations of field inspection trips made by technical analysts to existing or newly installed telecommunications equipment and facilities to trace out problems, verify work of vendors or maintenance personnel or approve materials, procedures and techniques used in the construction, assembly and maintenance of sophisticated electronic telecommunications equipment and systems. Collects data concerning the operating environment, capacity and efficiency of installed equipment. Monitors the performance of operating telecommunication facilities to isolate, correct and improve operational efficiency through additions or reconfiguration of hardware or circuits. Records service calls, maintenance activities, equipment inventory, and trouble reports. Evaluates vendor responses and equipment reliability. Bachelor's degree and two (2) -four (4) years experience with one (1) year of professional technical and/or programmatic experience in a telecommunications system.

7.1.16 Junior Telecommunications Specialist

7.1.16.1 Serves as systems specialist on simplistic to intermediate telecommunications switch and premise equipment for vendors and users. Makes field inspection trips or reviews results and recommendations of field inspection trips made by technical analysts to existing or newly installed telecommunications equipment and facilities to trace out problems, verify work of vendors or maintenance personnel or approve materials, procedures and techniques used in the construction, assembly and maintenance of sophisticated electronic

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Monitors the performance of operating telecommunication facilities to isolate, correct and improve operational efficiency through additions or reconfiguration of hardware or circuits. Records service calls, maintenance activities, equipment inventory, and trouble reports. Evaluates vendor responses and equipment reliability. Bachelor's degree and 0 - 6 months experience.

7.1.17 A. Communications Technician III

B. Communications Technician II C. Communications Technician I

7.1.17.1 The Communications Technician installs coaxial cable, twisted pair cable, fiber optics, brackets, network component. cabinets, power supplies, amplifiers, network modems, bridges, routers, and PCs. The Principal Communications Technician (Level III) shall have five (5) years experience with two years supervisory experience of Communications Technicians installing a campus-or building-wide network, the Senior Communications Technician (Level II) shall have two (2) years experience, and the Communications Technician (Level I) shall be trainable to perform splicing of cables, installation of cable connectors, installation of cables in cable trays or tie wrapped as appropriate for the installation, of coaxial cable, twisted pair cable, and fiber optics.

Knowledge to perform the installation…