Drone_as_First_Responder_(DFR)_Program.pdf

REQUEST FOR PROPOSAL

26-059

DRONE AS FIRST RESPONDER (DFR) PROGRAM

City of Hayward

777 B Street

Hayward, CA 94541

RELEASE DATE: June 29, 2026

DEADLINE FOR QUESTIONS: July 6, 2026

RESPONSE DEADLINE: July 17, 2026, 4:00 pm

RESPONSES MUST BE SUBMITTED ELECTRONICALLY TO:

https://secure.procurenow.com/portal/hayward-ca https://secure.procurenow.com/portal/%7bproject.government.code%7d

City of Hayward

REQUEST FOR PROPOSAL

Drone as First Responder (DFR) Program

I. Introduction II. Project Details

III. Scope of Work IV. Evaluation Criteria V. Vendor Submissions

Attachments:

A - City of Hayward Professional Services Agreement – EXAMPLE

B - General Provisions

C - Non-Collusion Affidavit

D - Nondiscriminatory Affirmative Action Cert Statement

E - Non-nuclear

F - HPD Policy 611 Unmanned Aerial System (UAS) Operations

Request For Proposal #26-059 Title: Drone as First Responder (DFR) Program

1. Introduction

1.1. Summary

NOTICE IS HEREBY given that the City of Hayward invites sealed proposals for 26-059 Drone as First

Responder (DFR) Program. Each proposal shall be in accordance with the general provisions for purchase of work and services on file in the office of the PD, 777 B Street, Hayward, CA 94541-5114. All proposals must be submitted to the City's eProcurement Portal by 4:00 pm on Friday, July 17, 2026 and clearly identified with RFP title, number, company name and due date. It is the sole responsibility of the proposing firm to ensure that proposals are received prior to the closing time, as late bids will not be accepted and deemed nonresponsive.

1.2. Background

The City of Hayward, California (the City) is located in Alameda County and is known as the “Heart of the

Bay” because of its central and convenient location to San Francisco, Oakland, and San Jose. It is served by an extensive network of freeways and bus lines and has two BART stations and an Amtrak station. Currently, it is estimated that there are 160,000 residents of the City of Hayward with the City growing by approximately three percent since 2000.

The Hayward Police Department (HPD) is committed to leveraging innovative technologies to improve public safety, enhance officer safety, and provide more effective and efficient emergency response services to the community. As public safety technology continues to evolve, the Department recognizes the value of Drone as First Responder (DFR) programs in providing real-time aerial situational awareness that supports informed decision-making, improves resource deployment, and enhances operational effectiveness.

The City is seeking to implement a scalable DFR program utilizing both strategically located dock-based unmanned aircraft systems (UAS) and patrol-deployed aircraft to support a wide range of public safety operations. The Department anticipates that the DFR program will become an integral component of daily operations and therefore seeks a reliable, secure, and interoperable solution capable of supporting future technological advancements and operational growth.

The City encourages innovative solutions that emphasize operational reliability, ease of use, cybersecurity, interoperability with existing and future public safety technologies, and long-term sustainability. The City intends to establish a collaborative relationship with a qualified vendor that can provide ongoing support and serve as a long-term technology partner.

The City is governed by a City Council / City Manager form of government. The City Council is made up of six members plus a mayor that serves as the head of the City Council. The City Council appoints a City

Manager to oversee the City’s twelve departments.

Background Summary

• Population:155,675

• Number of Employees: 790.45

• Annual City Operating Budget (including General Fund): $239,923 M https://procurement.opengov.com/portal/hayward-ca

• Annual General Fund Budget: $123,524 M

• Annual City Capital Budget: $106 M

• Fiscal Year: July 1 – June 30

• Number of Departments:14

• Governance Structure: City Council / City Manager

• Utility Customers: 34,000

• MOUs: 7

• Housing Units: 48,000

Additional information regarding the City of Hayward may be obtained at: http://www.hayward-ca.gov

1.3. Contact Information

Any administrative questions regarding bidding procedures should be directed to:

Rita Perez

Purchasing Manager

777 B Street

Hayward, CA 94541-5114

Email: rita.perez@hayward-ca.gov

Phone: (510) 583-4801

Department:

PD

Department Head:

Bryan Matthews

Chief of Police

1.4. Timeline

Release Project Date June 29, 2026

Question Submission Deadline July 6, 2026, 4:00pm

Question Response Deadline July 9, 2026, 4:00pm

Submission Deadline July 17, 2026, 4:00pm http://www.hayward-ca.gov/about.shtm mailto:rita.perez@hayward-ca.gov tel:(510)583-4801

2. Project Details

2.1. Important Instructions for Electronic Submittal

The City of Hayward is accepting electronic bid submissions. Bidders shall create a FREE account with

OpenGov Procurement by signing up at https://procurement.opengov.com/signup. Once you have completed account registration, browse back to this page, click on "Submit Response", and follow the instructions to submit the electronic bid.

2.2. Communication Regarding this RFP

All communication from prospective proposers regarding this RFP must be submitted in the Question &

Answer portal within the City's project posting. Please submit each question SEPARATELY. Questions not submitted separately will be rejected. Communication by telephone or in person will not be accepted. Attempts by or on behalf of a prospective or existing vendor to contact or to influence any member of the selection committee, any member of the City Council, or any employee of the City of

Hayward with regard to the acceptance of a proposal may lead to elimination of that vendor from further consideration.

2.3. Last Day for Questions

All questions must be submitted to the Question & Answer portal within the City's project posting by

4:00 pm Monday, July 6, 2026. This will allow sufficient time for any addenda to be issued by the City to all bidders. Please submit each question SEPARATELY.

2.4. Award of Contract

The City reserves the right to reject any and all proposals, to contract work with whomever and in whatever manner the City decides, to abandon the work entirely and to waive any informality or non-substantive irregularity as the interest of the City may require and to be the sole judge of selection process. The City also reserves the right to negotiate separately in any manner to serve the best interest of the City. The City retains the right at its sole discretion to select a successful vendor.

2.5. City's Rights Reserved

• The City reserves the right to select the proposal which in its sole judgment best meets the needs of the City. The lowest proposed cost will not be the sole criterion for recommending the contract award. The recommended selection of the evaluation committee is final and subject only to review and final approval by the Steering Committee and the City Council.

• The City reserves the right to reject any or all proposals and to waive technicalities and informalities when such waiver is determined by the City to be in the City’s best interest.

• The City reserves the right to retain all accepted proposals, including proprietary documentation, regardless of which proposal is selected. No proposals will be returned to vendors.

https://procurement.opengov.com/signup https://procurement.opengov.com/portal/hayward-ca/projects/278468

• The City reserves the right to request any supplementary information it deems necessary to evaluate proposer’s experience or qualifications. This may include supplemental financial information, additional interview(s), and/or additional presentation by the proposer.

• The City reserves the right to reconsider any proposal submitted at any stage of the procurement. It also reserves the right to meet with select proposers at any time to gather additional information. Furthermore, the City reserves the right to delete or add functionality

(i.e., modules and components) until the final contract signing.

• The City reserves the right to cancel, in part or in its entirety, this RFP, including, but not limited to: selection schedule, submittal date, and submittal requirements. If the City cancels or revises this RFP, all proposers will be notified in writing by the City.

• The City reserves the right to revise the RFP prior to the date that proposals are due. The City will communicate changes through addendum to this RFP. All registered proposers will be notified of revisions to the RFP. The City reserves the right to extend the date by which the proposals are due.

• The City reserves the right to split the award from this RFP between multiple proposals when such split award is determined to be in the best interests of the City.

• The City reserves the right, in its sole discretion, to reject any and all proposals and to waive informalities and minor irregularities in any proposals received. Failure to furnish all information requested or to follow the format requested herein may disqualify the proposer, in the sole discretion of the City. False, incomplete, misleading or unresponsive statements in a proposal may also be sufficient cause for a proposal’s rejection.

• This RFP does not commit the City to award a contract. All proposals submitted in response to this RFP become the property of the City and public records, and as such, may be subject to public review.

• The City shall not be liable for any pre-contractual expenses incurred by prospective vendors or selected contractors, including but not limited to costs incurred in the preparation or submission of proposals. The City shall be held harmless and free from any and all liability, claims, or expenses whatsoever incurred by, or on behalf of, any person or organization responding to this

RFP.

• If the successful proposer defaults, the City may award this RFP to the next best proposal and may recover the loss occasioned by the successful proposer against a surety bond, if any, or by suit against the successful proposer.

• The City reserves the right to cancel, in part or in its entirety, this RFP including, but not limited to: selection procedures, submittal date, and submittal requirements. If the City cancels or revises the RFP, all interested firms will be notified.

• All proposals submitted in response to this RFP become the property of the City and public records and, as such, are subject to public review.

2.6. Protest

Should any proposer question or protest the award of the contract, such question or protest must be furnished in writing to the Purchasing Manager within three (3) calendar days after the City notifies all proposers of its Intent to Award. Such submittal must fully explain the basis of the objection supported by all relevant information facts and details. Letter must be signed by an authorized representative stating specific reason(s) for the protest including all relevant facts (law, rule, regulation, and criteria).

Questions or protests not furnished in writing as prescribed will not be accepted.

2.7. Prevailing Wage

All vendors bidding/quoting on Public Works-Prevailing Wage projects exceeding $15,000 for maintenance and $25,000 for new construction, alteration, installation, demolition or repairs, must be registered with the DIR in order to submit a bid/quote.

2.8. Implementation Timeframe

The City desires to implement and deploy the DFR system as soon as possible. Offeror's shall provide an expected timeframe for implementation in the proposal.

3. Scope of Work

3.1. Scope of Work

A. Project Overview: The City of Hayward Police Department (HPD) is soliciting proposals from qualified vendors to provide a comprehensive Drone as First Responder (DFR) solution that enhances emergency response, improves situational awareness, increases officer safety, and supports more effective deployment of public safety resources throughout the City. The City is committed to leveraging innovative technology to improve public safety while providing timely, informed decision-making for first responders. Through this procurement, the City seeks a reliable, scalable, and forward-looking DFR solution that delivers rapid aerial response capabilities and supports law enforcement operations through real-time intelligence and enhanced operational awareness. While the primary objective of this solicitation is the implementation of a DFR program, the City also seeks a technology partner capable of supporting future growth and innovation. The City welcomes solutions that provide opportunities for future expansion and integration with complementary public safety technologies as operational needs evolve and funding becomes available. The City intends to award a contract to the proposer whose solution provides the best overall value based on technical capability, operational effectiveness, implementation approach, vendor qualifications, long-term support, and overall value to the City.

1. Project Description:

a. The City desires to procure, implement, and support a comprehensive Drone as First

Responder (DFR) solution that provides rapid aerial response capabilities to enhance emergency response, improve situational awareness, increase officer safety, and support more effective deployment of public safety resources throughout the City of

Hayward. The proposed solution shall include a complete, turnkey DFR program consisting of eight (8) unmanned aircraft systems (UAS), including six (6) remotely deployed dock-based aircraft and two (2) patrol-deployed aircraft. The selected vendor shall provide all equipment, software, licensing, implementation services, training, maintenance, warranty support, and ongoing technical assistance necessary to deploy and sustain the DFR program. The City seeks a scalable solution that supports current operational needs while allowing for future expansion as technology and public safety requirements evolve. Vendors shall describe how their solution accommodates additional aircraft, docking stations, software capabilities, and operational enhancements without requiring replacement of core system components.

Interoperability is a critical objective of this procurement. The proposed solution should support integration with the City's existing and future public safety technologies through commercially supported interfaces, documented application programming interfaces (APIs), or other industry-standard integration methods. The City strongly prefers vendor-agnostic solutions that facilitate interoperability with third-party systems and avoid unnecessary proprietary restrictions. Vendors shall identify any limitations, licensing requirements, or additional costs associated with integrating with third-party technologies. In addition to the core DFR solution, vendors are encouraged to propose additional technologies and services that complement and enhance DFR operations.

Additional offerings may include, but are not limited to, automated license plate recognition (ALPR), Real-Time Information Center (RTIC) software, video aggregation platforms, situational awareness technologies, or other interoperable technologies that improve public safety operations. The City anticipates awarding a contract with an initial five (5) year term. Vendors shall describe their recommended implementation schedule, support model, software update process, maintenance services, warranty coverage, and long-term customer support approach. Recognizing that funding for public safety technology may include local appropriations as well as state, federal, and other grant funding, vendors are encouraged to offer flexible pricing and invoicing options that support phased implementation, annual subscriptions, optional services, and evolving funding availability throughout the contract term. The selected vendor will be expected to partner with the City throughout implementation and ongoing operations to ensure a reliable, secure, scalable, and sustainable DFR program that supports the City's current mission while remaining adaptable to future operational and technological needs.

2. Project Goals:

a. The primary goals of this project are to procure and implement a comprehensive Drone as First Responder (DFR) solution that enhances the Hayward Police Department's ability to respond to emergencies, improve public safety, and leverage emerging technologies to support informed decision-making and efficient resource deployment.

The selected solution should support the following project goals: 1. Enhance Emergency

Response: Improve response capabilities by providing rapid aerial deployment to incidents, allowing officers and dispatch personnel to obtain real-time situational awareness prior to and during critical events. 2. Improve Officer and Community Safety:

Increase the safety of officers, community members, and incident participants by providing aerial intelligence that supports informed tactical and operational decision-making while reducing unnecessary risk. 3. Increase Operational Efficiency: Improve the effectiveness and efficiency of public safety operations by enabling better resource allocation, reducing response times where operationally feasible, and supporting more informed deployment of personnel and equipment. 4. Provide a Reliable and Scalable

DFR Program: Implement a comprehensive, sustainable, and reliable DFR solution that supports current operational needs while providing the flexibility to expand as technology, operational requirements, and funding evolve. 5. Promote Interoperability:

Procure a solution that supports integration with existing and future public safety technologies through open, industry-standard interfaces and vendor-agnostic integration capabilities, enabling the City to maintain flexibility in future technology acquisitions. 6. Support Data-Driven Public Safety Operations: Provide technology that enhances situational awareness, incident management, and decision-making through timely access to actionable information and integrated public safety data. 7. Provide

Comprehensive Implementation and Support: Ensure successful deployment through professional implementation services, training, maintenance, software updates, technical support, and ongoing customer service throughout the contract term. 8.

Maximize Long-Term Value: Deliver a solution that provides the best overall value to the

City by balancing technical capability, operational effectiveness, lifecycle costs, reliability, innovation, and long-term sustainability. 9. Support Future Technology

Enhancements: Allow for the future incorporation of complementary public safety technologies, software, and services that enhance DFR operations, including optional integrations and capabilities as operational needs and funding opportunities evolve.

3. Project Deliverables:

a. The project includes the following deliverables:

i. The selected vendor shall furnish all labor, equipment, materials, software, licensing, implementation services, training, documentation, maintenance, and technical support necessary to successfully deploy and sustain the City's Drone as

First Responder (DFR) program. At a minimum, the proposed solution shall include the following required deliverables: Required Deliverables 1. DFR Aircraft and

Docking System - Eight (8) unmanned aircraft systems (UAS), consisting of: - Six (6) dock-based aircraft capable of remote deployment; and - Two (2) patrol-deployed aircraft for field operations. - All associated docking stations, batteries, charging equipment, accessories, and required hardware. 2. DFR Software Platform -

Comprehensive software required to manage flight operations, fleet management, mission planning, remote deployment, aircraft health monitoring, user management, reporting, and operational administration. - Required software licenses for the duration of the contract. 3. Implementation Services - Project management. - System configuration. - Installation and commissioning. - Site assessments, as applicable. - Operational testing and system acceptance. -

Coordination with City personnel throughout implementation. 4. Regulatory

Compliance Support - Assist the City with compliance with all applicable federal, state, and local laws, regulations, and operational requirements governing public safety unmanned aircraft systems (UAS). - Assist the City with obtaining and maintaining applicable Federal Aviation Administration (FAA) authorizations, waivers, and operational approvals, as required. - Provide documentation and guidance necessary to support ongoing legal and regulatory compliance. - Provide unmanned aircraft systems (UAS) that are Blue UAS-compliant and eligible for procurement and operation using applicable federal grant funding. Vendors shall provide documentation demonstrating compliance with applicable federal security and procurement requirements. - Notify the City of any changes to the compliance status of the proposed aircraft, software, or associated technologies that could affect regulatory compliance or future eligibility for federal funding during the term of the contract. 5. Training - Initial administrator training. - Pilot/operator training. -

Dispatcher and communications personnel training, if applicable. - Supervisor and system administrator training. - Training materials, user guides, and operational documentation. 6. Maintenance and Technical Support - Manufacturer warranty coverage. - Software updates and upgrades. - Preventive maintenance recommendations. - Technical support during normal business hours and emergency support procedures. - Equipment repair or replacement procedures. -

Clearly defined service level expectations. 7. Documentation - System documentation. - Equipment inventory. - Configuration documentation. - User manuals. - Administrative guides. - Recommended maintenance schedules. 8.

Interoperability - Documentation describing available integration capabilities. -

Commercially supported application programming interfaces (APIs) or other industry-standard integration methods. - Identification of any third-party licensing requirements or integration limitations. 9. Project Closeout - Final system acceptance testing. - Resolution of outstanding implementation issues. - Transition to ongoing operational support. Additional Deliverables The City encourages vendors to identify and separately price additional products, software, services, and capabilities that enhance the DFR program. Additional deliverables may include, but are not limited to: - Automated License Plate Recognition (ALPR) technologies. -

Real-Time Crime Center (RTCC) software. - Video aggregation platforms - Situational awareness technologies. - Other interoperable public safety technologies that complement DFR operations. All additional deliverables shall be clearly identified and separately priced. The City reserves the right to procure any or all additional items at contract award or at any time during the term of the agreement based on operational priorities, available funding, and future public safety needs.

3.2. Overview of Scope

A. Consultant Selection:

1. The purpose of this RFP is to solicit proposals to provide all of the above services.

B. Schedule:

1. The following provides milestones in the consultant selection process for City of Hayward

Drone as First Responder (DFR) Program:

a. Electronically submit completed proposals to City of Hayward PD at 4:00 pm on Friday, July 17, 2026 to https://procurement.opengov.com/portal/hayward-ca/projects/278468.

b. Scope and fee negotiation: TBD

c. Contract approval by City Council on TBD

C. Proposal Requirements:

1. The proposal shall be organized in the following sections:

a. Cover letter. The cover letter should identify the primary contact person for your team.

b. Team. Identify key members and their qualifications, the primary location where work will be done, and your proposed team organization.

c. Experience. Provide descriptions of relevant projects conducted by personnel proposed to work on this project. For each project, identify the client and the client contact for reference, start date, project duration, number of meters, geographic description of service and fee.

d. Approach. Identify key project issues in each phase of the project and how they will be addressed.

e. Proposed Scope of Services. The proposed scope of services should describe tasks and identify deliverables for the feasibility study as outlined above where applicable.

f. Workplan. The workplan should show tasks that you consider important for this project and your estimate of the professional labor hours each month. The workplan shall be presented in tabular form, and is not subject to the 8½ x 11-inch page size limit (but is subject to the 30-page limit).

g. Proposed Schedule of Charges. Provide a schedule of charges for labor and expenses that you propose to charge the City on this project. Also, identify labor rates for the particular professional staff you propose will work on this project. The proposed schedule of charges is subject to negotiation prior to contract execution.

h. Proposed Budget. Provide the proposed budget based on the workplan and proposed schedule of charges. The proposed schedule of charges is subject to negotiation prior to contract execution. Pricing must be submitted on a “not to exceed” basis. Do not use

“TBD” or similar annotations for cost estimates.

i. Resumes. Provide resumes for key personnel in Appendices.

j. Disclosure. List any vendors that your company has a relationship with in Appendices.

D. The page limitation applies to sections “b” through “g” of the Proposal Requirements. The proposal cover, divider sheets, resumes and disclosure are not subject to the page limitation.

Resumes of key personnel shall be provided in an appendix bound with the proposal.

E. If any portion of the City’s standard Professional Services Agreement is unacceptable to your firm, please identify the particular clause(s) in a separate letter to the City submitted with your proposal.

4. Evaluation Criteria

The City will review all proposals received as part of a structured evaluation process. For each decision point in the process, the City will evaluate proposers according to specific criteria and will then elevate a certain number of proposers to compete in the next level.

The sole purpose of the proposal evaluation process is to determine which solution best meets the City’s needs. The evaluation process is not meant to imply that one proposer is superior to any other, but rather that the selected proposer can provide and has proposed the best solution and implementation approach for the City’s current and future Library needs.

A review committee will evaluate all responses to the RFP that meet the submittal requirements and deadline. Submittals that do not meet the requirement or deadline will not be considered. The review committee will rank the proposals and arrange interviews with the finalist prior to selection.

The table below describes the criteria that will be used to review proposals and interview performance.

The proposals will be reviewed by City staff. The composition of the interview panel has not been determined; it could consist of the proposal reviewers, individuals that were not formally involved in proposal review and/or officials of partner agencies. The City reserves the right to select a consultant based on written proposals alone (i.e., without an interview). The City also reserves the right to not select a consultant.

No. Evaluation Criteria Scoring Method Weight (Points)

1. Minimum Qualifications and Requirements

Proposals must satisfy all of the following minimum qualifications and requirements to be eligible for evaluation:

• Proposal submitted by the required deadline.

• Proposal includes all required forms and certifications.

• Vendor possesses all required licenses, registrations, and authorizations.

• Vendor is not suspended, debarred, or otherwise ineligible to contract with a public agency.

• Vendor is registered in SAM.gov or agrees to obtain registration prior to contract execution, if required.

• Vendor can meet the City's insurance and contractual requirements.

• Vendor demonstrates experience implementing public safety UAS, DFR, or similar technology solutions.

• Proposed aircraft are Blue UAS-compliant.

• Proposed solution complies with applicable federal, state, and local

UAS regulations.

• Proposed solution includes six (6) dock-based aircraft and two (2) patrol-deployed aircraft.

• Proposed solution includes required software, licensing, implementation, training, maintenance, and support services.

• Proposed solution supports interoperability with third-party public safety systems.

Pass / Fail 100 (50% of Total)

• Vendor agrees to comply with applicable grant requirements.

• Vendor discloses any proprietary limitations, licensing restrictions, or integration constraints associated with the proposed solution.

2. Project Understanding

• Demonstrated understanding of the

City's objectives, operational environment, and DFR program requirements.

• Identification of critical project success factors.

• Understanding of implementation challenges and proposed solutions.

Points Based 10 (5% of Total)

3. Technical Solution and Operational Capability

• Ability of the proposed solution to meet the City's DFR operational requirements.

• Reliability, functionality, scalability, and overall effectiveness of the proposed aircraft, software, and supporting systems.

• Quality and completeness of the proposed solution.

• Ability to support current and future operational needs.

Points Based 20 (10% of Total)

4. Interoperability and Future Integration

• Ability to integrate with existing and future public safety technologies.

• Vendor-agnostic approach to interoperability.

• Availability of documented APIs, industry-standard interfaces, and integration tools.

• Flexibility to support future technology enhancements and expansion.

Points Based 30 (15% of Total)

5. Vendor Qualifications and Experience

• Experience implementing comparable public safety and DFR programs.

• Qualifications of key personnel assigned to the project.

• Demonstrated success on similar projects.

• Organizational capacity to support long-term operations.

Points Based 20 (10% of Total)

6. Implementation, Training, and Support

• Quality of implementation plan and project management approach.

• Training methodology and resources.

• Maintenance, warranty, and support services.

• Long-term customer support and responsiveness.

Points Based 10 (5% of Total)

7. Cost and Overall Value

• Overall cost effectiveness of the proposed solution.

• Lifecycle costs, including equipment, software, maintenance, and support.

• Flexibility of pricing structure and ability to accommodate phased implementation or multiple funding sources.

• Overall value provided to the City.

Points Based 10 (5% of Total)

5. Vendor Submissions

5.1. Proposal Requirements*

Did you read through and confirm that you met all of the proposal requirements including the sections:

A. General Conditions

B. Special Provisions and Specifications

☐ Yes

☐ No

*Response required

5.2. Do you have issue with any particular clause(s) of the City’s standard Professional Services Agreement?

If any portion of the City’s standard Professional Services Agreement is unacceptable to your firm, please identify the particular clause(s) in a separate letter to the City submitted with your proposal.

5.3. Proposal (without Cost Proposal)*

Please Upload your COMPLETE Proposal here. Upload fee proposal separately in the next step.

*Response required

5.4. Separate Cost Proposal*

Confirm that your fee proposal is not attached in your Proposal and is attached separately here.

*Response required

5.5. Interoperability and Vendor Agnosticism*

Describe your solution's ability to integrate with existing and future public safety technologies, including systems provided by third-party vendors. Identify available APIs, integration methods, any proprietary limitations, and any additional costs associated with integrations.

*Response required

5.6. Pricing and Billing Flexibility*

Describe available pricing and invoicing options, including annual payments, phased implementation, subscription-based pricing, and other approaches that may accommodate grant-funded purchases and evolving funding availability throughout the contract term.

*Response required