B01-DRAFT RFP W912PF26RA001 - Attachment 1 (PWS).pdf

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PERFORMANCE WORK STATEMENT (PWS)

USAG-Italy (Vicenza and Livorno) Security Guard Services

As of 4 February 2026

Part 1

General Information

1. General: This is a non-personal service(s) contract under which the personnel rendering the service(s) are not subject, either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees.

1.1 Description of Services/Introduction: This is a non-personal services contract to provide armed security personnel employed under this contract. These personnel will provide installation access control, roving security patrols, monitoring of Electronic Security Systems (ESS), monitoring of the Access Control Points (ACP), Entry Control Points (ECP), pass and badge control, vehicle inspections, static security, and any other security-related function(s) associated with the protection of U.S. Government installations, materials, property, and personnel. The Government will not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor, who is responsible to the Government.

1.2 Background: The U.S. Government requires the contractor to provide armed security guard services to ensure compliance with DOD and U.S. Army mandates for physical security on Army installations in Italy, including host nation policies and directives.

1.3 Scope: The Contractor shall provide non-personal armed security guard services as specified in this PWS and applicable Special Guard Orders for each Access Control Point (ACP) throughout United States Army Garrison - Italy (USAG-Italy) installations. The Contractor is responsible for providing all personnel, tools, materials, transportation, equipment, labor, and supplies, except for items identified as U.S. Government Furnished Property. This PWS, along with workload data and Special Guard Orders, details the duties, guard post locations, operating hours, required service levels, equipment, and facilities to be provided by the Contractor.

1.4 Objectives: These guard services shall be performed to prevent unauthorized access to installations, designated facilities, mission activities, or critical assets. The specific goal is to prevent criminal activity such as damage, sabotage, espionage, and theft. The contractor shall ensure that only properly vetted persons (see paragraph 5.17 of this PWS) are permitted unescorted access to U.S. Government installations and facilities. The contractor shall apply the instructions in the Special Guard Orders (provided by the receiving activity) developed for each specific post with the mission of only allowing authorized people access to areas where the guard orders allow

1.5 Contracting Officer’s Representative (COR): Refer to Part 2 of this PWS for the definition of a COR. As determined by the KO, a COR will be appointed and identified by letter of designation, a copy of which will be provided to the Contractor by the KO. The designation letter states the responsibilities and limitations of the COR, especially regarding changes in cost or price, estimates, or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of

Version – September 2024 Page 2 of 67 the resulting order. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is not authorized to obligate the Government. If the work is not written in the contract, the COR is not authorized to request new work.

The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract, perform inspections necessary in connection with contract performance, maintain written and oral communications with the Contractor concerning technical aspects of the contract, issue written interpretations of technical requirements, including Government drawings, designs, specifications, monitor Contractor's performance and notify both the KO and Contractor of any deficiencies, coordinate availability of Government property, and coordinate site entry of Contractor personnel. To ensure proper oversight, the Contracting Officer (KO) may appoint multiple Contracting Officer Representatives (CORs). In cases where multiple CORs are appointed, each will receive an appointment letter specifying their unique roles and responsibilities.

1.6 General Information: All reports, forms, and correspondence required by this PWS and generated by the contractor shall be prepared in the English language. Reports, forms, and correspondence shall be clear, concise, accurate, and in the proper format.

1.6.1 Quality Control Plan (QCP): The Contractor shall develop and maintain a QCP to ensure services are performed in accordance with this PWS. The Contractor shall develop and implement procedures to prevent, identify, and reconcile defective service performance. The Contractor's QCP is the intended reference by which the vendor ensures the work provided consistently complies with the requirements of the contract.

The Contractor’s Proposed QCP shall be submitted to the Contracting Officer (KO) through the Contracting Officer’s Representative (COR) for review within thirty (30) days after the date of contract award. The Government (COR and Quality Assurance Specialist, KO) will review and either notify the Contractor in writing of acceptance of the plan or return their comments to the Contractor within ten

(10) days. If the Government has provided comments, the Contractor shall then have three (3) days to submit a Final QCP. After receipt of the Final QCP, the Contractor will receive the Contracting Officer’s acceptance in writing. Any proposed changes to the accepted QCP are required to be resubmitted for acceptance by the KO (through the COR) no later than thirty (30) days prior to the anticipated change and before implementation by the Contractor. The timeline noted above will apply for review and acceptance for proposed changes. At a minimum, the QCP shall include and answer the following to be acceptable:

a. A chart showing the organizational structure and lines of authority, the names, duties, responsibilities, and classification of each member of the Contractor's Quality Control Team.

b. How the Contractor will monitor work to ensure that performance consistently complies with all deliverables (timelines, deadlines, goals, etc.)

c. How the Contractor will monitor work to ensure that performance complies with all specifications and requirements of the contract, including clauses.

d. How the Contractor will monitor and ensure staff qualifications remain current with processes/approvals throughout contract performance.

e. How the Contractor will ensure all keys issued will remain controlled items (Paragraph 1.24 Key Control).

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f. How the Contractor will inventory and track maintenance [if required] of all Government Furnished Equipment (GFE), documents and other items and information that are provided to the contractor and are considered to be required to perform the services.

g. How the Contractor will identify, investigate, and correct any non-conforming performance and prevent similar deficiencies in the future.

h. How the Contractor will file and save all Quality Control related documents for the life of the contract plus five (5) years.

DELIVERABLE #1: Quality Control Plan

1.6.1.1 Optional addendum to the QCP: An analysis of quality control and timeliness of submittals (i.e., deliverables) shall be provided to the COR within thirty (30) days upon completion of each option period or Task Order.

DELIVERABLE #2: Quality Control Plan Analysis

1.6.1.2 Quality Issues: The Contractor shall inform the COR of any issues or potential issues that might affect performance within 24 hours of identification. Verbal reports shall be followed up with written reports within five (5) days.

1.6.1.3 Quality Assurance: The Government will evaluate the Contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan focuses on ensuring the Contractor performs in accordance with the performance standards, defining how those standards will be applied, the frequency of surveillance, and acceptable quality levels (performance thresholds).

1.7 Place of Performance: Work under this contract will be performed at locations identified below and detailed in Attachment 3. The U.S. Government reserves the option to open or close operating locations based on requirements from the National Command Authority. Any new locations within Italy requiring performance in support of the U.S. Army will be considered within the scope of this contract unless specifically excluded.

1.7.1 Vicenza Military Community (VMC). Guard services in this location shall be performed at Caserma Ederle, Caserma Del Din, Villaggio Military Housing Community, Caserma Matteo Miotto, Ammunition Support Activity #7 (Tormeno), Torri Di Quartesolo Compound, and Lerino Compound.

1.7.2 Darby Military Community (DMC). Guard services in this location shall be performed at Camp Darby (Livorno), U.S. Army Depot (Livorno), and the Pisa Ammunition Storage Area (PASA).

1.8 Operating Hours: Government facility office hours, facility operating hours, and Contractor support hour requirements may differ. See the following details.

1.8.1 Military Work Schedule: The military work schedule may affect access to facilities.

Coordination with occupants (through the COR) will be necessary for scheduled work or access, or work in affected facilities shall be rescheduled.

1.8.2 Contractor Support Hours: The Contractor is responsible for conducting business between 0001 and 2400, Monday through Sunday. The Contractor shall maintain an adequate workforce for

Version – September 2024 Page 4 of 67 uninterrupted performance of all tasks defined in this PWS when U.S. Government facilities are not closed. Workforce stability and continuity are essential when hiring personnel.

1.8.2.1 Under no circumstances shall an employee work longer than the maximum hours specified in Legislative Decree No. 66/2003 (as amended) and the applicable CCNL Vigilanza Privata e Servizi di Sicurezza in effect during the performance period (including any renewals or successors thereto):

normal 40 hours/week, max 48 hours/week including overtime (averaged over 4-12 months per decree and CCNL provisions). The Contractor shall comply with any updates to these laws and notify the COR of changes affecting performance.

1.8.3 Recognized Holidays: If submittal deadlines fall on a holiday, the closest workday prior to the holiday will apply.

1.8.4 U.S. Holidays: Work shall be performed on U.S. holidays occurring during the normal workweek unless otherwise directed by the Contracting Officer. Holidays falling on Saturday or Sunday will be observed on the preceding Friday or following Monday, respectively.

New Year’s Day January 1st M. L. King Day 3rd Monday in January Presidents Day 3rd Monday in February Memorial Day last Monday in May Juneteenth June 19th Labor Day 1st Monday in September Independence Day July 4th Veteran’s Day November 11th Columbus Day 2nd Monday in October Thanksgiving Day 4th Thursday in November Christmas Day December 25th

1.8.5 Host Nation Holidays: Work shall be performed on Italian Holidays occurring during the normal workweek unless otherwise directed by the Contracting Officer, including Patron Holidays (22 May Santa Giulia Livornia & 17 June Saint Ranieri Pisa) / 8 September Saint Mary Vicenza).

New Year’s Day January 1st Epiphany (Three Kings Day) January 6th Easter Sunday Easter Monday Liberation Day April 25th International Worker’s Day May1st Republic Day June 2nd Assumption Day August 15th All Saints’ Day November 1st Immaculate Conception December 8th Christmas Day December 25th St Stephen’s Day December 26th

1.8.6 Training Holidays: RESERVED

1.8.7 Government Facility Office Hours: RESERVED

1.8.8 Government Facility Operating Hours: RESERVED

1.9 Contractor Work Plan: The Contractor shall develop and submit a comprehensive work plan (schedule) detailing workforce allocation, including employee assignments, shifts, locations, and timelines for all tasks in this PWS. Submit to the COR within 30 days of award for approval. Update quarterly or as changes occur, and maintain as an official record for accountability and transparency.

DELIVERABLE #3: Contractor Work Plan

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1.10 Pre-Employment documents: The Contractor shall submit pre-employment documents to the COR within ten (10) days of contract award. This contract is governed by and must strictly comply with this Performance Work Statement (PWS), the qualification standards outlined in AR 190-56, and all applicable Italian Laws. All contract personnel shall be citizens of European Union (EU) member countries and qualified as a ‘Guardia Particolare Giurata’ (Private Security Guard). Proof of citizenship (Passport/National Identification Card) shall be provided to the Contracting Officer’s Representative (COR) prior to an employee beginning duties under this contract. The Contractor shall provide a copy of work and residence permits for any foreign national to the COR for nationality verification prior to beginning duties. All guards must possess a valid "Guardia Particolare Giurata" weapon permit issued by the competent Italian authority for their assigned work area, in accordance with the Italian Police Consolidation Act of 1931 and the requirements of the Prefecture in the area where work is performed. This applies to all military areas owned by the Italian state and granted use to the U.S. Defense Department by the Italian Ministry of Defense.

DELIVERABLE #4: Pre-Employment Documents

1.11 Phase In /Phase Out Period: The Contractor shall submit a Phase-In Plan to the COR for review within 30 days after contract award; the COR will provide comments within 10 days. If comments are provided, the Contractor shall submit a revised plan within 5 days for final acceptance.

To minimize decreases in productivity and to prevent possible negative impacts on additional services, the Contractor shall have personnel hired, trained and available for work during the ninety-day phase in/ phase out periods. During the phase in period, the Contractor shall become familiar with performance requirements in order to commence full performance of services on the contract start date. The new contractor shall gradually and logically assume the responsibilities of the incumbent contractor. The new contractor may assume responsibilities either by installation or by gate in a phased manner with written approval from the COR. The transition period is designed for the new contractor to “observe and shadow” the incumbent contractor while the guard mission is performed. During this phase, the new contractor shall create a plan to accomplish the mission based on observing the incumbent contractor, while also noting areas of deficiency that require improvement for efficiency or security. The transition period will be to ensure an orderly transition between contractors and ensure a constant level of security at all installations. The two contractors shall professionally cooperate to the extent necessary to maintain security, and to ensure the safety of all guards providing security services.

DELIVERABLE #5: Phase-In Plan

1.12 Mobilization Plan: The contractors accepted mobilization plan is summarized below (NOTE:

“A” is the Award date and “+”# is the number of days beyond the award date. Example: If contract is awarded on January 01, 2026, then A+1 would be January 02, 2026):

1.12.1 A+0 – Award Date, full transition begins

1.12.2 A+4 – Pre-performance Conference. Government provides Access Control Procedures

1.12.3 A+7 – AM meeting to discuss new requirements

1.12.4 A+30 – Submit Quality Control Plan to the COR for review and acceptance

1.12.5 A+30 – Reliability Program Requirements Complete

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1.12.6 A+30 – Prepared to begin services

1.13 Post Award Conference: The Contractor shall attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation (FAR) Subpart 42.5 and Army Regulation 70-13. The KO, COR, and other Government personnel, as appropriate, may meet periodically with the Contractor to review the Contractor's performance. At these meetings the KO will apprise the Contractor of how the Government has assessed the Contractor's performance and the Contractor shall apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues.

These meetings shall be at no additional cost to the Government.

1.14 Security Requirements: The following information is provided on security-related matters.

1.14.1 Security Program: Contractor personnel performing work under this contract are not required to hold a U.S. government security clearance.

1.14.2 Personnel Security Clearance Requirements: RESERVED

1.14.3 Background Checks: The Contractor shall provide all information required for background checks to meet installation-access requirements to be accomplished by USAG-Italy and Italian counterparts through the Director of Emergency Services. The Contractor workforce shall comply with all personal identity verification requirements as directed by DOD, HQDA, U.S. Army Europe and Africa as well as USAG Italy local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the force protection condition (FPCON) at any individual facility or installation change, the U.S. Government may require changes in contractor security operational and administrative processes. The Contractor shall follow these instructions and referenced directives for completing background checks for all persons working on this contract. [Or as otherwise determine by the U.S. Government].

1.14.3.1 All background checks will be initiated automatically by the Installation Access Control Office (IACO) upon submission of required installation pass requests IAW AER 190-16.

1.14.3.2 If results of any security checks reveal derogatory information, the Installation Security Manager will evaluate the information and determine if the employee may work under this contract. If negative and/or derogatory information is found during any subsequent security check, the Contractor shall immediately remove the employee from work under this contract. There is no obligation for the U.S. Government to disclose any derogatory findings to an individual or the contracting company when a removal is required for “background issues.” A renewal background investigation must be conducted every three years as long as a contractor employee is performing duties outlined in Part 5 of this PWS. Contract employees who perform administrative duties outside VMC or DMC do not require an installation access request.

1.14.3.3 Special Checks: If more specific checks are required, they will be identified and the procedures provided by the COR.

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1.14.4 United States Citizen: National Crime Information Center (NCIC) Check – Interstate Identification Index (NCIC-III). (THIS APPLIES TO U.S. CITIZEN EMPLOYEES ONLY). Once the contractor agrees to employ this person, the Contractor shall provide the full name, social security number, date and place of birth of each U.S. citizen employee to the COR. The COR will initiate the NCIC-III check IAW AR 190- 56 paragraph 2-3, and an Army in Europe (AE) Form 190-45D, Military Police Record Check. U.S. Citizens will not be employed under this contract until a favorable NCIC-III and local record check has been completed. The results of the NCIC-III check will be used to determine the reliability and trustworthiness of the employee. If subsequent NCIC-III checks or the AE Form 190-45D check turns up derogatory information on any employee, the Contractor shall immediately remove the employee(s) from performing duties under this contract. A NCIC-III check must be conducted every three years as long as a contractor employee is performing under this contract.

1.14.5 Local Nationals and Third Country Nationals: Local Nationals and Third Country Nationals:

Forwarding correspondence from the Contractors shall identify the associated contract number. Local nationals and third country nationals agree to the same employee termination provisions as stated for U.S. Citizens (see paragraph 1.14.4 above, in particular, same requirements to replace the employee (and within timeframe noted) when results of background check are unfavorable).

1.15 Installation Access: Access to U.S. installations and controlled areas are limited to personnel who meet applicable security criteria and are authorized by Italian and European Union law to work in Italy, including compliance with Italian Immigration Law (D.Lgs. 286/1998) for work and residence permits and EU Directive 2004/38/EC for free movement of EU citizens. Failure to submit required information/data and obtain required documentation or clearances in accordance with Army in Europe (AE) Regulation 190-16 (AE Reg 190-16) Installation Access Control or (AE) Regulation 604-1 for Italy specific contracts, will be grounds for denying access to U.S. installations and controlled areas.

The Contractor shall ensure that any subcontractors used in performance of this contract complies with these requirements and that all employees, of both the Contractor and any subcontractor utilized by the Contractor, are made aware of and comply with these requirements. Should anything in this paragraph conflict with AE Regulation 190-16 or AE Regulation 604-1, the regulation takes precedent.

1.15.1 The Contractor shall be aware of and comply with the requirements associated with Installation Access Control. The Government is not liable for any costs associated with performance delays due solely to a firm’s failure to comply with Installation Access Control System (IACS) processing requirements.

1.15.2 Installation Pass. The Contractor shall be able obtain and maintain a Defense Biometrics Identification System (DBIDS) installation access pass once installation access is approved. The Contractor will have five (5) days to obtain a DBIDS pass upon time of installation access approval.

1.15.2.1 Installation Pass Log: In addition, the Contractor shall provide the Contracting Officer, via the COR, an Initial Installation Pass Log within five (5) days after contract award. The log must at a minimum contain the following information: Full name, date of birth, place of birth, country of citizenship, ID Type, ID #, start date. The log shall be updated “in-real-time” as employees are added or removed. The contractor shall maintain a current Installation Pass Log and submit updates to the COR within five (5) days after any changes.

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DELIVERABLE #6: Installation Pass Log

1.15.2.2 Installation Pass Collection: The Contractor shall collect Defense Biometrics Identification System (DBIDS) installation access passes the same day employment of an individual has expired or has been terminated. The contractor shall return installation access pass to the issuing office within three (3) days. The contractor shall maintain a turn-in receipt for at least one (1) year or IAW company’s policies if retention is more than one (1) year. The contractor shall submit turn-in receipt to the COR by the 25th day of each month.

1.15.3 Common Access Cards (CAC): The Contractor shall be able to obtain and maintain a CAC.

The Contractor shall submit the Mission Partner Identity and Access Management (MP ICAM) registration request (provided by the COR) to the COR within fifteen (15) calendar days after award (unless circumstances require otherwise and as directed by the KO). The Contractor shall ensure safeguarding of Personally Identifiable Information (PII) and comply with requirements under paragraph 1.29.7. Web site https://mpartnerspnrweb.dmdc.osd.mil/mpartnerspnrweb/app/.

DELIVERABLE #7: MP ICAM Registration Request

1.15.3.1 Common Access Card Log: The Contractor shall provide a CAC log to the COR within the first 30 days after contract award and within five (5) days after changes have been made unless circumstances require otherwise and as directed by the Contracting Officer. The COR will provide format and content for the log during the post award meeting. Note - CACs are US Government property and shall be accounted for.

DELIVERABLE #8: Common Access Card Log

1.15.3.2 Common Access Cards Collection : The Contractor shall collect CAC’s the same day employment of an individual has expired or has been terminated. The contractor shall return installation access pass to the issuing office within three calendar (3) days.

1.15.5 Contractor Identification: Contractor personnel shall be easily identifiable through the display of badges IAW AR 190-56. Contract personnel shall wear the installation pass provided by the U.S. Government for access, as outlined above, while on duty at all times. These badges shall be worn in a uniform manner on the outer garment in full view. Badges may be attached to the outer shirt or jacket pocket by means of a clip or button or worn around the neck secured by an appropriate identification card chain. Installation passes shall be utilized in accordance with AR 190-13, AR 190- 16, AR 190-56, and DoDM 5200.08 Vol 3, and shall be used only during the duty period of the particular guard. The contractor is also responsible for returning 100% of issued badges of personnel who no longer employed under this contract [within 24 hours of employment terminations] as well as at the end contract completion. Contractor and all associated sub‐contractor employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by COR).

1.15.5.1 Identification of Contractor Employees: All Contractor personnel attending meetings, answering Government telephones, and working in other situations where their Contractor status is not obvious to third parties must identify themselves as such to avoid creating an impression in the minds of members of the public that they are US or Italian Government officials. The Contractor shall https://mpartnerspnrweb.dmdc.osd.mil/mpartnerspnrweb/app/

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1.16 Key Personnel: The following personnel are considered key personnel by the Government:

1.16.1 The contractor shall submit a Key Personnel Roster within five (5) calendar days of contract award. The U.S. Government considers the following personnel to be Key Personnel:

Program/Contract Manager, Quality Manager, Area Manager, and Supervisor. All Key Personnel shall meet the minimum requirements outlined in Para 5.7. They will be fluent (Level 4, as described in Attachment 6 of this PWS) in English and in the Italian language and be well versed with the requirements of this contract. The contractor shall submit written notice to the KO, via the COR, thirty

(30) calendar days before removing or replacing any key personnel on this contract. Proposed substitutes shall have the same equivalent characteristics, experience, and credentials. The contractor shall notify (in writing) KO through the COR ten (10) calendar days prior to any scheduled substitution. The written notification shall include a justification.

1.16.2 Program Manager (Chief of Guards): The Contractor shall provide a person to serve as Program Manager. The Program Manager will have oversight of both VMC and DMC. The Program Manager shall be the central point of contact with the COR and be stationed in the VMC.

Program/Contract Manager, and Area Manager in their absence, shall be responsible for the management and have full authority to act for the Contractor on all matters relating to the operations of this contract. The name of this person, and any alternates who shall act for the Contractor when the manager is absent, shall be designated in writing to the COR and prior to permanent replacement of the primary at any time during the execution of this contract. The Program Manager or alternate shall be readily available between 0800 – 1600, Monday thru Friday except Italian holidays and will have email capability during office hours. The Program Manager shall have a minimum of five (5) years of armed security experience in the armed forces, civilian police, or commercial armed security agencies within the last five (5) years to successfully perform this requirement. The Program Manager is responsible for contract performance described within this PWS. The Program Manager is responsible to coordinate with the Area Managers (one within the VMC and one within the DMC) to ensure all available guards, including the Program Manager, are physically assisting with ACP access control operations during high volumes of traffic (when and where identified) ensuring traffic flow thru the ACPs has no disruption and little to no impact for the community, responsible for effectively managing the security operations and training described within this PWS.The Program Manager shall be able to speak, read, and write in English and Italian at a Level 4 (as described in Attachment 6 of this PWS), as well as have a good knowledge of terminology used in this contract, U.S. military access control regulations, and of the Italian legislation.

1.16.3 Quality Manager: The Contractor shall provide a Quality Manager responsible for overseeing the Quality Control Plan (QCP), ensuring compliance with all performance standards, conducting internal audits, and implementing corrective actions. The Quality Manager shall have at least three (3) years of experience in quality assurance for security or service contracts and possess relevant certifications (e.g., ISO 9001 Lead Auditor). The Quality Manager shall be fluent in English and Italian at Level 4 (Attachment 6), and be available during normal business hours with email capability. The position shall be off site.

1.16.4 Area Manager (Operations/Training Officer): The contractor shall provide one Area Manager at Vicenza Military Community and one Area Manager at Darby Military Community. The Area Manager shall be responsible for contractor performance, training, and guard operations and scheduling at their associated areas of responsibility. Refer to paragraph 1.7 (and subparagraphs)

Version – September 2024 Page 10 of 67 and Attachment 3 for place of performance. The Area Manager shall manage and perform duties that are focused on ensuring the Contractor meets Individual Reliability Program requirements IAW AR 190-56, is prepared for random surveillance of those requirements and shall ensure that all employees within their area of responsibility complete initial, quarterly, annual, and other refresher proficiency training required by this PWS. Area Managers shall have a minimum of five (5) years of armed security experience in the armed forces, civilian police, or commercial armed security agencies within the last five (5) years to successfully perform this requirement. The Area Managers are responsible for coordinating with the Program Manager and Shift Supervisors to ensure all available guards, including the Area Managers, are physically assisting with ACP access control operations during high volumes of traffic (when and where identified) ensuring traffic flow thru the ACPs has no disruption and little to no impact on the community. The Area Managers are responsible for effectively managing the security operations and training described within this PWS and will have email capability in the office. The Program Manager shall be able to speak, read, and write in English and Italian at a Level 4 (as described in Attachment 6 of this PWS), as well as have a good knowledge of terminology used in this contract, U.S. military access control regulations, and of the Italian legislation.

1.16.5 Supervisor: Supervisors shall assume duties of Area Managers and the Program Manager outside duty hours specified in paragraphs 1.16.2 and 1.16.3. Supervisors shall be able to speak, read, and write in English and Italian at a Level 3 (as described in Attachment 6 of this PWS), as well as have a good knowledge of terminology used in this contract, U.S. military access control regulations, and of the Italian legislation. According to this contract, personnel filling in supervisory positions shall have to be qualified and trained as security guards. Supervisors shall have a minimum of two (2) years’ armed security experience in the armed forces, civilian police, or commercial armed security agencies within the last five (5) years.

DELIVERABLE #9: Key Personnel Roster

1.17 Periodic Progress Meetings: The Contractor shall: attend, participate in, and provide input to scheduled and unscheduled meetings that relate to the contracted services and operations. The Contract Manager or designated representative shall attend meetings as requested by the Government. Meeting attendees shall at times include: the Contractor Manager as well as designated subject matter expert from the contractor team who are needed to ensure efficient and safe security operations. Of note, meetings may start and end outside of regular duty hours. The Contractor shall submit meeting minutes notes to the COR for review within (48 hours) after the day of the meeting.

The COR will review and either notify the Contractor in writing of acceptance of the meeting minutes or return with their comments to the Contractor within three calendar (3) days. If the Government has provided comments, the Contractor shall have one (1) day to submit a final meeting minute.

DELIVERABLE #10: Meeting Minutes

1.18 Non-Disclosure Requirements: Performance under this contract may require the Contractor to access data and information proprietary to a US or Italian Government agency, another Government Contractor, or be of such nature that its dissemination [release] or use other than as specified in this work statement would be adverse to the interests of the US or Italian Government be considered a violation of privacy under EU or US applicable laws. The Contractor and Contractor personnel shall not divulge, or release data or information developed, or obtained under performance of this PWS, except to authorized US Government personnel or upon written approval of the Contracting Officer.

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The Contractor shall not use, disclose, or reproduce proprietary data, which bears a restrictive legend, other than as specified in this PWS. All documentation showing individual names or other personal information shall be controlled and protected under the provisions of the Privacy Act of 1974, Public Law 93-579, 5 United States Code (U.S.C.) Section 552a.

1.18.1 Non-Disclosure Statements: The Contractor shall provide signed non-disclosure agreements to the COR within ten (10) days of contract award. Disclosure of information by Contractor personnel may result in Contractor personnel removal from performance under this contract.

DELIVERABLE #11: Non-Disclosure Agreements

1.19 Data Rights: The Government has unlimited rights to all documents and materials produced under this contract. All documents and materials, to include the source codes of software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership and copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the Contractor without written permission from the KO. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

1.20 DoD Commercial Use of Imagery Guidelines: Per Public Use Notice of Limitations stated by Defense imagery Management operations Center and contained at www.dimoc.mil/resources/limitations/, the Contractor shall not cite any information (e.g., contract information, pictures, locations, etc.) obtained through this contract on any hard copy or digital marketing tools to include its company website.

1.21 Physical Security: The Contractor shall safeguard all Government equipment, information, and property provided for Contractor use. At the close of each work period, Government facilities, equipment, and materials shall be secured IAW the Army Physical Security Program (AR 190-13).

1.22 Contractor’s Workspace: Contractor workspace (staging site, on-site office, desk or work area, etc.) shall contain a sign signifying the space is occupied by Contractor employee(s) to ensure that Government employees and the public know that they are not Government employees. The proposed sign shall be submitted to the Contracting Officer via the COR for review and acceptance ten (10) days after contract award. Workspace sign location shall be coordinated with the COR.

Contractor employees shall identify themselves by name and company affiliation when answering the telephone, presenting briefings, conducting or attending meetings, and seminars. All Contractor correspondence (written, facsimile, and email display) shall include their company name.

Requirements for Contractor vehicles is addressed under Part 4 paragraph 4.4.

DELIVERABLE #12: Contractor Workspace Sign

1.23 Government Property and Services: RESERVED

1.23.1 Incidental Property:

1.23.1 Incidental Property: Incidental property is defined as Government property that is incidental to the place of performance, when the contract requires contractor personnel to be located on a http://www.dimoc.mil/resources/limitations/

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Government site or installation, and when the property used by the contractor within the location remains accountable to the Government. Items considered to be incidental to the place of performance include, for example, office space, desks, chairs, telephones, computers, and fax machines. The Contractor shall only use the property for performing work in support of this contract.

Modifications or alterations of property are prohibited. The Contractor shall not cannibalize property.

In the event property is received by the Contractor in a condition not suitable for its intended use, the Contractor shall notify the COR in writing no later than four (4) hours after discovery. (Deliverable #13; Incidental Property Condition Report) The Contractor shall have a process to enable the prompt recognition, investigation, disclosure and reporting of loss of incidental property (meaning unintended, unforeseen or accidental loss, damage, or destruction of Government property that reduces the Government’s expected economic benefits of the property. Contractors shall include the control of incidental property in their Quality Control Plan. Attachment 5 contains a list of what the Government is providing to the contractor.

(1) The Contractor shall investigate and report to the COR all incidents of property loss no later than two (2) hours after discovery (Deliverable #14: Incidental Property Loss Initial Report) and full report no later than twenty-four (24) hours after initial notification.(Deliverable #15; Incidental Property Loss Full Report). This process shall include the corrective actions necessary to prevent recurrence. Such reports shall, at a minimum, contain the following information:

(i) Date of incident (if known)

(ii) Lost or Damage (explanation of incident)

(iii) Cause of incident

(iii) Nomenclature

(iv) National Stock Number (NSN) / Part number

(v) Quantity

(vi) Serial Number

(vii) Copies of all supporting documentation

(viii) Last known location

Should it be determined by the Government that the Contractor (or subcontractor) is liable. The Contractor shall reimburse the Government for loss of incidental property as directed by the Contracting Officer. If incidental property is required to leave the installation to meet mission requirements the contractor shall notify the COR and fill out an OPTIONAL FORM 7 (REV. 10/2020) (Deliverable #16; Property Pass Form).

Deliverable #13; Incidental Property Condition Report;

Deliverable #14; Incidental Property Loss Initial Report Deliverable #15; Incidental Property Loss Full Report Deliverable #16; Property Pass Form

1.24 Key Control: The Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. No keys issued to the Contractor by the Government shall be duplicated. The Contractor shall develop procedures covering key control that shall be included in the

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Quality Control Plan. The contractor shall develop and implement a key control plan as required by AR 190-11 and Appendix D of AR 190-51, Security of Unclassified Army Property - Sensitive and Non-sensitive, for accountability and security of all sensitive keys and locks in use under the contract.

The Contractor shall immediately report any incidents of lost or duplicate keys/key cards to the KO or COR by submitting a Lost Key Report with the details of the event within one (1) and written follow-up within 24 hours of the event. In the event keys, other than master keys, are lost or duplicated, the Contractor shall, upon direction of the Contracting Officer, re-key or replace the affected lock or locks;

however, the Government, at its option, may replace the affected lock or locks or perform re-keying.

When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the Contractor.

DELIVERABLE #17: Lost Key Report

1.25 Operations Security (OPSEC) Requirements: Contractor personnel shall adhere to US and Italian Government facility security policies and restrictions. The Contractor shall immediately report suspicious activities to security personnel. Government issued access badges shall not be worn outside designated facilities where visible to the general public.

1.26 Safety: The following provides information pertaining to Safety and Accident Prevention:

1.26.1 Italian Safety Laws and Regulations: The Contractor shall comply with FAR 52.236-13, Accident Prevention (November 1991), the references contained therein (e.g., U.S. Army Corps of Engineers Safety and Health Requirements Manual (EM 385-1-1)), and applicable Italian Safety Laws and Regulations, including Italian Safety Law Decreto Legislativo (D.Lgs.) 81/2008.

1.26.2 Accident Prevention: The contractor is responsible for reporting unsafe conditions as they are found. In addition to other requirements for accident prevention specified in this contract, the Contractor shall comply with all Federal, State and Local requirements governing safety and health protection on construction sites and any other applicable occupational safety codes. The Contractor shall coordinate all work at the site, including development of plans and providing advance notices.

1.26.2.1 The Contractor shall indicate its plan for compliance considering conditions of the work described by the design, technical proposal, operational activities of the Government or others in the area of the work, identification of the coordinator, and implementation of all other accident prevention provisions of this contract. For the compliance with Italian laws and regulations, the Contractor shall comply with the non-exclusive list of duties described in this paragraph. If the Contractor determines that additional activities are required to fully comply, the Contractor shall ensure that compliance with the laws is complete. The duties include:

a. The Contractor shall prepare a Safety and Health Protection Plan (SIGE) as required. The Contractor shall submit the SIGE to the COR within thirty (30) days after contract award and prior to the start of the mobilization plan (per 1.12). In addition, the Contractor shall appoint a qualified Safety Coordinator who will ensure that safety measures are implemented during performance. The Safety Coordinator must meet minimum training and experience requirements required under Italian laws.

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b. The SIGE will be written in a comprehensive form and explained in language the workers understand and shall contain the following minimum information:

i. Maintenance of tools and equipment.

ii. Provisions for the storage and disposal of materials and waste, particular hazardous materials and substances.

iii. Modifying performance periods for such work, taking into consideration the site conditions.

iv. Organizing cooperation between different employers and Contractors without employees.

v. Interaction between work at the site and other operational activities in the area, on which or near which the first identified work will be performed and taking into consideration the instructions and advice of the coordinator as well as safety and health plans.

1.26.3 Safety Notifications: The Contractor shall report to the Contracting Officer and the US Garrison safety office(s) located on the installations by telephone any accident involving injury, death, damage to Government property, or accidental loss of Government property resulting from the activities of the Contractor, his sub-contractors, his agents, or employees within 24 hours of the occurrence. A written accident report shall be forwarded to the COR immediately upon the occurrence of an accident. In addition, the Contractor shall cooperate and provide data to any follow-up investigation of an accident by the installation or higher command.

1.26.4 Italian Safety Law Decreto Legislativo (D.Lgs) 81/2008: This project falls under the provisions of Italian Safety Law D.LgsLGS 81/2008 art.26. The Contractor shall submit to the COR all the information requested with Attachment 3 “Suitability of contractor for service contracts – MD0266”, paragraph B2 and B3, within five (5) days after award, for the preparation of the DUVRI by the Italian Safety Office, in accordance with the Italian regulation above. The Contractor shall establish an approved safety plan that can be verified by the COR and KO, in accordance with Safety Law 81/2008 and the operational work plan (Piano Operativo). The safety plan shall be submitted to the KO through the COR for acceptance within thirty (30) calendar days after contract award.

DELIVERABLE #18: Suitability of Contractor

DELIVERABLE #19: Safety Plan

1.27 Environmental Compliance Plan and Program: RESERVED.

1.27.1 Hazardous Material / Substances: RESERVED.

1.28 Special Guard Orders: Special Guard Orders are to be provided by USAG-Italy thru the COR to the contractor. These orders represent the main body of guidance that governs guards’ activities specific to a functional area/location/posting. The Contractor shall refer to Special Guard Orders for both training and execution of guard duties. At any time, the Contractor finds that the guard order needs to be improved or updated; the Contractor is shall inform the COR within 24 hours or the next duty day in writing for consideration.

1.29 Required Training: The following provides information on training requirements. The Contractor shall ensure that all personnel employed under this contract meet the training requirements of this PWS and shall ensure that personnel are continuously evaluated for proficiency

Version – September 2024 Page 15 of 67 and effectiveness. These proficiency and effectiveness ratings shall be addressed within the contractor’s QCP.

1.29.1 Training Record/ Individual Reliability Program (IRP) Packet: The Contractor shall develop and maintain a historically complete training record for each employee. Training records shall be submitted to the KO through the COR within 30 days of contract award and maintained for all new employees throughout the contract period. All Guards and Supervisors shall meet qualifications as a ‘Guardia Particolare Giurata’ and be issued security guard certification for employment under this contract. A copy of the renewal of the weapon permit shall be provided every two years in accordance with the Italian Questura Office for the province of their assigned military community. A copy of the renewal of the weapon permit shall be kept and filed by the Area Manager and be available for inspection upon COR or the contracting office request. A certified Red Cross training instructor shall teach first aid/CPR training. The training credentials and certification of each instructor shall be provided for review upon request by the COR. The record shall contain the IRP requirements listed in paragraphs 1.10 and 5.7. The training record shall address the subjects listed below and indicate the date that the employee completed each training requirement. The contractor shall ensure verification of accuracy for the training of all employees IAW Army Reg 190-56 and requirements set forth by the local Italian Questura office for armed security guard.

1.29.2 Special Training Requirements: The Contractor shall ensure that all employees have completed all training requirements listed in this PWS prior to assumption of duty. Employees who have performed on other U.S. Government contracts are not excluded from these requirements.

Additionally, the Contractor shall provide any additional…