DRAFT SOO.docx

B523 Rooms 201&202 JWICS/SIPR VTC Upgrade (ITR 10956) Statement of Objectives (SOO)

1. DESCRIPTION:

System Description: The 17th Training Support Squadron (17 TRSS) requires a technical refresh of the Building 523 Rooms 201 & 202 JWICS/SIPRnet Video Teleconference (VTC) suites, as they have reached End of Life (EOL). The performance of this contract will be inside a Sensitive Compartmented Information Facility (SCIF) and the company(s) authorized to perform this work must have a Top Secret Facility Clearance Letter (FCL).

a. Scope of Work: The contractor shall provide all equipment listed in attachment 1, and perform all tasks necessary to accomplish the installation and configuration of new VTC suite equipment to include displays, signage, switching equipment, codecs, audio equipment etc, listed in attachment 1 in building 523, rooms 201 & 202. These tasks are outlined in section 9, General Tasks and section 11, Specific Tasks below. As an overview, the contractor must:

i. Utilize this Statement of Objectives (SOO) to create and deliver a Statement of Work, SOW) detailing how the contractor will meet all objectives within. The SOW will be utilized by the Government to determine acceptability of the proposal.

ii. Perform an inventory of equipment

iii. Perform requirements and systems analysis

iv. Develop implementation plan and schedule

v. Install and configure all VTC equipment listed in Attachment 1 in building 523 rooms 201 & 202.

vi. Remove and dispose of all equipment packing materials.

vii. Perform test calls to ensure full VTC functionality.

b. Location: The equipment will be located in building 523, rooms 201 & 202.

c. Purpose: This project is to replace EOL equipment with new, supported hardware on the JWICS and SIPRnet networks.

2. PERSONNEL: Contractor personnel shall present a neat appearance and be easily recognized. This shall be accomplished by wearing distinctive clothing bearing the name of company or by wearing appropriate badges that contain the company name and employee name. Employees must have SCI-DCID 6/4 eligibility and be indoctrinated for SI/TK access. In accordance with Department of Defense Manual (DoDM) 5105.21, volume 3, employee eligibility must be verified using the Joint Personnel Adjudication System (JPAS) (or successor system) (reference Enclosure 2, section 3, paragraph f of DoDM 5105.21, volume 3). Scattered Castles (SC) may also be used for employees deemed eligible by the non-DoD Intelligence Community (NSA, CIA, NGA, et al). The employee may be indoctrinated locally if needed as long as the employee has the appropriate eligibility. The company must possess a current Facility Clearance Letter (FCL). In accordance with DoDM 5105.21, volume 3, FCL requirements for access to SCI. Contractor personnel may not be permitted access to SCI based on an interim TOP SECRET FCL. The DoD Component or agency must have a valid contractual requirement to sponsor the contractor for a TOP SECRET FCL for access to SCI. The contractor company must possess a final TOP SECRET FCL. The CSSO must meet SCI eligibility requirements and be indoctrinated for SCI. Contractor employees, to perform work on SCI contracts, must meet SCI eligibility requirements and be indoctrinated for SCI. The contract representative must appoint a local staff member as the local representative as liaison between the company and the Special Security Office. Contractor shall ensure personnel are compliant with REAL ID Act of 2005 for the purpose of gaining access to Goodfellow Air Force Base.

a. Suitability Investigations. Contractor personnel shall successfully complete, as a minimum, a National Agency Check with Written Inquiries (NACI), before operating government furnished workstations, being given government information, or being given access to multiple government buildings. These investigations shall be submitted by the government at no additional cost to the contractor. The contractor shall comply with the DoD 5200.2-R, Personnel Security Program.

b. Listing of Employees. The contractor shall maintain a current listing of employees. The list shall include employee's name, social security number, and date of investigation if contract work involves unescorted entry to Air Force restricted or other sensitive areas designated by the installation commander. The list shall be validated and signed by the company Facility Security Officer (FSO) and provided to the contracting officer and ISPM prior to the contract start date. Updated listings shall be provided when an employee's status or information changes.

c. Freedom of Information Act Program (FOIA). The contractor shall comply with DoD Regulation 5400.7/Air Force Supplement, DoD Freedom of Information Act Program, requirements.

d. Additional Security Requirements. In accordance with DoD 5200.01 and DAFI 16-1404, the contractor shall comply with AFMAN 33-282, Computer Security (COMPUSEC); AFSSI 7700, Emission Security (EMSEC); applicable AFKAGs, DAFIs, and AFSSIs for Communication Security (COMSEC); and DAFI 10-701, Operations Security (OPSEC).

e. Controlled Unclassified Information (CUI) Requirements Controlled Unclassified Information (CUI) Requirements. The contractor shall comply with DoDI 5200.48_DAFI 16-1403 regulation which sets policy and procedures for the marking, handling, transmitting, safeguarding, and destruction of Controlled Unclassified Information (CUI). The contractor is required to protect controlled unclassified information and/or indicators that may reveal classified information, sensitive or critical information or information that can be collected in aggregate to identify vulnerabilities. Specifically, the contractor is prohibited from disclosing, without express permission from the United States Air Force, any floor plans, schematics, or any other documents containing information or information gleaned from said documents on any government facilities or its contents regardless of whether it is part of the infrastructure or otherwise.

f. OPSEC Requirements. The contractor is required to protect controlled unclassified information and/or indicators that may reveal classified information, sensitive or critical information or information that can be collected in aggregate to identify vulnerabilities. Specifically, the contractor is prohibited from disclosing, without express permission from the United States Air Force, any structured process that identifies critical information, analyzes friendly actions, integrates threat analysis and risk assessments that helps personnel apply protective measures to mitigate unacceptable risk. The basis for the OPSEC program is AFI 10-701.

3. QUALITY CONTROL: The contractor shall insure that all work performed under this (SOO) meets the quality established in section 9, General Tasks, and section 11, Specific Tasks.

4. PHYSICAL SECURITY:

a. Vehicle Passes: The Contractor shall obtain vehicle passes for each vehicle used on Goodfellow AFB (GAFB) during the performance period. The necessary applications for vehicle passes can be obtained by contacting the Government Project Manager (GPM). Before starting the work, the Contractor shall provide a list of all personnel that will work on GAFB, (include Social Security number and driver’s license number and state), to permit security screening. Any workers not cleared will be identified, and not permitted to work on GAFB.

b. Government Property: The Contractor shall be responsible for safeguarding Government property associated with the required work. Facilities, equipment, and materials shall be secured at the close of each work period.

5. HOURS OF OPERATION: The contractor personnel must be available to perform installation tasks during normal duty hours. Normal duty hours are defined as 0730 to 1630 Central Standard Time, Monday through Friday, except Federal Holidays. Requests for changes or exceptions to this work schedule may be submitted to the GPM as required. These requests will be evaluated and approved or declined by the GPM, based on impact to the cost, scope, and schedule of the project.

6. CONSERVATION OF UTILITIES: The Contractor shall instruct employees in utilities conservation practices and shall be responsible for operating under conditions, which preclude the waste of Government utilities.

7. GOVERNMENT FURNISHED UTILITIES AND SERVICES: The Government shall provide without costs to the Contractor, the utilities necessary (limited to water & electricity) to accomplish the tasks specified in this work description.

8. CONTRACTOR FURNISHED EQUIPMENT, PARTS, MATERIALS, and SERVICES: Except for the utilities, services and equipment specifically stated to be Government furnished, the contractor shall provide all personnel, equipment, tools, transportation, and supervision required.

9. GENERAL TASKS:

a. The Contractor shall confine operations at the site to areas permitted by law, ordinances, permits, and contract documents and shall not encumber the site with any materials or equipment without prior written authorization for exact location of each. Any deviation from or changes to the terms outlined in the contract (including this SOO) are subject to the approval of the CO or their designee (i.e., Contracting Officer Representative (COR) or GPM).

b. The Contractor shall plan operations so as to keep temporary work from blocking access to completed work. If, however, conflict with normal traffic access occurs, the contractor shall provide temporary bypass routing until such temporary work is completed.

c. During the performance of the work within the requirements of this contract and until final completion and acceptance thereof, the Contractor shall exercise the utmost care to avoid accident or injury to persons or property. The contractor shall place and maintain all necessary barriers and safeguards, including watchmen, if necessary, about the work site for the prevention of accidents and shall take all precautions required to protect personnel and property to include the general public and properties adjacent to the work site.

d. The Contractor shall provide a full-time quality control function to assure himself and the Government that all materials and workmanship are in strict accordance with industry standards and this SOO. Installation and materials shall conform to the requirements of applicable codes. The Contractor shall maintain adequate quality control capability regardless of the volume of workload. All work performed by the Contractor shall be inspected and approved by the Government before final acceptance by the Government.

e. Upon completion of all work the Contractor shall request a final inspection. The Government shall inspect all work before acceptance. All work identified during the final inspection not meeting the criteria specified by this statement of work shall be repaired by the Contractor at no additional cost to the Government.

10. SPECIFICATIONS: It is the contractor’s full responsibility to inventory equipment to ensure the correct material and amount required to perform the stated requirements under the terms of this statement of work and technical exhibits, PRIOR TO INSTALLATION BEGINNING. This product will be installed with the manufacturers’ recommended methods and must be installed by a professional who is knowledgeable of this specific product to prevent exclusion of manufacturer’s warranty.

11. SPECIFIC TASKS: The contractor shall provide all equipment, hardware, software, material, labor, documentation, tools, test plans, transportation, lodging, and staff needed to complete this project. Any existing equipment or components removed during contractor execution shall remain the property of the government. The contractor shall accomplish all tasks required to complete this system expansion, including overall Project Management, Installation, and Testing phases.

· Project Management

· Phase 1: Installation

· Phase 2: Testing

Project Management: The contractor shall assign a dedicated Contractor Project Manager (CPM) to work with the Government Project Manager (GPM), will be identified when the contract is awarded, to provide oversight for on-site project planning and execution.

a. The CPM shall:

b. Project Management Documentation: At the conclusion of the project execution, provide final revisions of design and review document.

Phase I - Installation: The contractor shall travel to Goodfellow AFB, TX to complete installation of all equipment per location as follows:

The control system will give you the following capabilities at a minimum:

· Turn on/off displays. Raise/lower screens (if applicable).

· Route appropriate sources to destination devices within the switching matrix.

· Initiate and receive VTC calls

· Share content from workstations to VTC Call

· Manipulate camera PTZ and select presets

· Ability to select audio source for the room.

· Ability to control speaker volume in the room.

· Ability to manipulate the digital signage in and around the room.

Contractor Programmers will also modify the code for room 145 to include the two new codecs installed there.

Audio to/from the codecs will be provided and routed by the audio Digital Signal Processor (DSP). All room microphones will be routed to the codecs to ensure the far end can properly hear the in-room participants.

For all listed webVTC interfaces a USB extension will be provided to the appropriate host PC. This will allow the users the ability to use the in room camera and audio system with any soft codec application such as TEAMS, Zoom or WebEx.

In a multi-enclave environment with multiple codecs, the system will be engineered to prevent cross contamination of signals. This will be accomplished by preventing sources of higher classification to be routed to codecs of lower classification. In addition, codecs of lower classification will be powered off or disconnected from source signaling when calls at higher classifications are happening.

· The control system will give you the following capabilities at a minimum:

· Turn on/off displays. Raise/lower screens (if applicable).

· Route appropriate sources to destination devices within the switching matrix.

· Initiate and receive VTC calls

· Share content from workstations to VTC Call

· Manipulate camera PTZ and select presets

· Ability to select audio source for the room.

· Ability to control speaker volume in the room.

· Ability to manipulate the digital signage in and around the room.

Audio to/from the codecs will be provided and routed by the audio DSP. All room microphones will be routed to the codecs to ensure the far end can properly hear the in-room participants.

For all listed webVTC interfaces a USB extension will be provided to the appropriate host PC. This will allow the users the ability to use the in room camera and audio system with any soft codec application such as TEAMS, Zoom or WebEx.

In a multi-enclave environment with multiple codecs, the system will be engineered to prevent cross contamination of signals. This will be accomplished by preventing sources of higher classification to be routed to codecs of lower classification. In addition, codecs of lower classification will be powered off or disconnected from source signaling when calls at higher classifications are happening.

Phase II – Testing

a. Contractor shall complete a minimum of 2 test calls per network classification, to ensure functionality of system(s). Contractor shall demonstrate all signage works properly, and system control functionality aligns with room and display layouts, to include camera, microphone and sound amplification functionality.

End state of this project shall be the technical refresh of all JWICS/SIPRnet VTC equipment in building 523 rooms 201 & 202 with current, warrantied equipment. All VTC capabilities shall be operational upon completion of project.

2. PERIOD OF PERFORMANCE:

All aspects of this contract must be completed within 180 days from award of contract. (with exception to manufacturer-caused delivery delays out of the contractor's control). The contractor is responsible for analyzing the tasks outlined in these installation instructions and developing a plan to complete the work after the project kick-off meeting. All work defined in these installation instructions will be conducted during the hours of operation stated above and during normal working days. Exceptions to this constraint will be submitted to the Contracting Officer and GPM in writing no later than ten (10) business days prior to the event. All activities, including delivery of final system documentation must be completed within the Period of Performance.

ACRONYMS

AFB – Air Force Base AFMAN – Air Force Manual CIFS – Common Internet File System CO – Contracting Officer COR – Contract Office Representative COMSEC – Communications Security CPM - Contractor Project Manager CUI - Controlled Unclassified Information DAFI – Department of the Air Force Instruction DISA – Defense Information Systems Agency DNS – Domain Naming Service DoD – Department of Defense DoDM – Department of Defense Manual EMSEC – Emissions Security EOL – End of Life FAS – Fabric Attached Storage FCL – Facility Clearance Letter FOIA – Freedom of Information Act FSO – Facility Security Officer GAFB – Goodfellow Air Force Base GPM – Government Project Monitor JPAS - Joint Personnel Adjudication System NACI - National Agency Check with Written Inquiries NFS – Network File System NGA – National Geospatial-Intelligence Agency NSA – National Security Agency CIA – Central Intelligence Agency SCIF – Sensitive Compartmented Information Facility SCI-DCID – Sensitive Compartmented Information – Director of Central Intelligence Directive SI/TK – Special Intelligence / Talent Keyhole SOO – Statement of Objectives STIG – Security Technical Implementation Guide TRSS – Training Support Squadron VTC – Video Teleconference

Attachment 1 – equipment list

VTC Codecs

Cameras

Digital Video Routing

Displays

Signage

Operators Position

Computer Interfaces

Audio

Control/Network System

Equipment Racks

Spares

Miscellaneous

VTC Codecs

Cameras

Digital Video Routing

Displays

Signage

Operators Position

Computer Interfaces

Audio

Control/Network System

Equipment Racks

Spares

Miscellaneous