Draft RFP No. 2032H8-23-R-0000X - FMSS Logistics Services 3-16-23.pdf

Section C

Performance Work Statement (PWS) FMSS Logistics Services

C.1 OBJECTIVE

The objective of this PWS is to acquire logistics services for the Internal Revenue Service (IRS) nationwide. All Technical Exhibits (TE) mentioned herein are in the Section J list of attachments of this solicitation.

The IRS requires logistics services that will provide:

Warehousing, transportation, repairs, other logistics services, and work order processing that directly or indirectly support 88,000 + IRS employees located at approximately 500 offices throughout the 48 contiguous United States, including fifteen Campus locations, as shown in Section J-5, TE 2.

• A fully Automated Management Information and Inventory (AMIS).

• Dependable, sustainable logistics services for the IRS workforce to support the processing either directly or indirectly of more than 250 million tax returns and the collection of nearly $3.3 trillion in revenue.

• Adaptable and flexible services to meet the changing requirements at all IRS offices within the contiguous United States.

• Property to the customer in a timely, safe, undamaged, clean, and usable condition.

• Protection to personnel and property.

• Cost effective services.

NOTE: At no time will the vendor be required to provide personal services for an employee to include delivery or pick-up from an employee's residence, loading or unloading from a privately owned vehicle (POV) and/or any service considered to be of a personal nature.

C.2 CAMPUS AND COMPUTING CENTER LOCATIONS - FIXED PRICE

The contractor shall provide all necessary labor, materials, equipment, supplies, and supervision necessary to perform all Basic Services requirements. Basic Services consists of warehousing, transportation, locksmith, repair and other logistics services for the campus and computing centers, and their local posts of duty (POD). Local PODs are considered any IRS Office, within a 60-mile radius of a site staffed by a Logistic Services Contract (LSC) contract employee shown in Section J-6, TE2. The contractor is not responsible for the storage, transportation, movement, repair, or recycling/disposal/excessing of any property that contains hazardous materials in levels requiring a permit. Examples of permissible items for movement: Movement includes but is not limited to the movement of refrigerators with coolant intact, microwaves, monitors, paint cans, X-ray machines with current "leak test" certification, etc. Workload requirements are outlined in TE 3, 4, 5, 6 and 7.

Exception: The contractor will review all requests for storage, transportation, movement, or disposal/excessing of property containing permissible amounts of material considered hazardous by OSHA Hazard Communication Standard (29 CFR 1910.1200), but only in quantities not requiring a Hazardous Material (HM) Safety Permit, to determine if there would be additional cost beyond the basic service pricing (fixed price). The Contracting Officer (CO) would make a determination once this cost is provided as to whether or not to have the work accomplished under a cost reimbursement CLIN

The contractor shall perform all work within the scope of "Basic Services" at the firm, fixed price of the contract regardless as to whether or not the work is affiliated with a funded project.

NOTE: In the event of a pandemic, or other events that impact daily IRS operations, the contractor must provide a Continuity of Operations Plan (COOP) for transporting hazardous materials such as hand sanitizer, sanitizing wipes and cleaning supplies as needed throughout the duration of the event. The COOP shall include adherence to all DOT regulations governing the transport of hazardous materials.

C.2.1 WAREHOUSE SERVICES

The Contractor shall provide point-to-point warehouse services such as receiving incoming deliveries, including palletized shipments, loading, and unloading, inspecting, controlling, reporting, tracking, preparing, storing, retrieving, shipping, excessing, disposing and work order processing. The contractor shall load or unload vehicles at the loading dock as needed without a requirement for a work order request. The contractor shall provide inside delivery of government property on a work order request as approved by the local sub-Contracting Officers Representative (Sub-COR). The contractor shall maintain warehouse loading docks in a neat, orderly, clean, and safe condition at all times.

The contractor shall be responsible for inventory of IRS property at Campus and Computing Center warehouse locations as well as off-site warehouse locations. The IRS will provide a list of offsite warehouse locations upon award of the contract. The IRS currently has property at offsite warehouses in Kansas City, Ogden, and Fresno. This list is subject to change.

The IRS has property stored at offsite locations that will be required to place in inventory and managed by the new contractor. The square footage and territory location are listed below (this list is subject to change):

• Ogden--70,000 square feet o Contractor Leased

• Kansas City--20,000 square feet o IRS Leased

• Fresno--25,000 square feet o Contractor Leased

Every month, beginning from the date of award, the contractor shall provide a written report to the CO and Head Quarters Contracting Officers Representative (COR) Team, regarding the amount of storage available (Report shall contain the number of rack locations available and dimensions of the available racking), including "Above Capacity". The Government will utilize this report to determine available space that could be utilized for other purposes. Workload data for warehouse services is provided in TE 3, Warehouse Services Workload.

Where applicable, warehouse keys will be made available to Building Management and Physical Security. Keys for vendor owned, leased, and operated sites will not be provided.

C.2.1.1 Receive Property

The contractor shall receive and prepare, palletize, wrap, or band inventory for storage or delivery.

Deliveries may be received from incoming shipments, customers inside the building or customers at alternate locations. The contractor shall retrieve property from its current location on a work order request and store it in accordance with the receiving requirements. As required the contractor shall contact the Sub-COR for disposition of unanticipated or unsatisfactory deliveries (Refer to TE 5).

The contractor shall receive property into inventory by the part, that identifies the manufacturer, model or system workstation series, serial number (if applicable), date of manufacture or age of property, color, size, cost, condition code (1 New, 4 Used, 7 Repairable), intended to be reused on a funded upcoming project (if applicable), warehouse location, quantity, date and time property received. The contractor shall use an approved decision based receiving process to place items in inventory (Refer to TE 14 for example of decision based receiving process). The HQ COR will identify and provide additional names or decision requirement fields for the contractor to add to the AMIS at no additional cost to the government.

Prior to receiving or placing any property into inventory the contractor shall test and confirm property is functioning as designed and intended (cabinet or desk drawers are aligned correctly, and open and close or lock properly, etc..).

Any property that is damaged, stained or is not deemed to be functioning as designed and intended the contractor will contact the local Sub-COR to notify the Property Officer/Analyst for final determination. If determination is made to repair and store the property, a work order request will be submitted to repair property prior to placing in inventory.

To identify manufacturer, model or system workstation series, the contractor shall locate and use the manufacturer labels on the property. If there is no label and the contractor is unable to determine manufacturer and model/series the contractor shall contact local Sub-COR to notify the Property Officer/Analyst for assistance.

C.2.1.2 Store Property

Upon contract award the contractor shall inventory all stored property within 90 calendar days.

During the inventory process the contractor shall identify any property that is stained, damaged, or that does not work as designed and intended. The contractor shall contact the local Sub-COR to notify the Property Officer/Analyst for final determination regarding storage. If determination is made to repair and store the property, a work order request will be submitted to repair property prior to placing in inventory.

The contractor shall receive all property into the AMIS in a method to ensure consistency and reduce errors (Refer to TE 14 for example). If Contractor has questions regarding property, they will reach out to the local Sub-COR to contact the territory Property Analyst/Officer for assistance.

To comply with FAR 102-36.35 the inventory property shall be received into the inventory AMIS by the part type not the pallet and the contractor shall consolidate like parts for ease of identifying parts for reuse and maximizing warehouse storage. If a pallet contains multiple different part types, then that pallet shall have a unique identifier [Pallet ID (PID) or License Plate Number (LPN)] for each part type.

The contractor shall receive and prepare, palletize, wrap, or band property for storage using safe, efficient storage techniques that provide protection against damage and deterioration i.e., shrink wrap/covering the tops of chairs, cabinets, etc. Prior to storing any property into inventory, the contractor will test and confirm property is functioning as designed and intended (cabinet or desk drawers are aligned correctly and open and close properly, etc..).

For property that is damaged, stained or is not deemed to be functioning as designed and intended the contractor will contact the local Sub-COR to notify the Property Officer/Analyst for final determination regarding storing. If determination is made to repair and store the property, a work order request will be submitted to repair property prior to placing in inventory.

The contractor shall receive and store property into inventory by the part and shall consolidate with other like parts already in inventory. The contractor shall contact the local Sub-COR to notify the Property Analyst/Officer who would be considered the Point-of-Contact (POC) for questions regarding receiving or storing or condition of property. The contractor shall make available to the Sub-CORs a detailed monthly report of all property that has been in storage more than nine (9) months with no activity. The report shall identify the name of who entered/supplied the item(s) received, receipt date, last activity date, territory name, facility where stored, storage assignment number, manufacturer, manufacturer model or system series (if applicable), description (all fields from decision-based receiving), dated PID/LPN number, warehouse location, quantity items in inventory, and the amount of time the property has been in storage. The report shall also provide data fields within the AMIS to include the following: Project name (should only be used when setting aside property for an upcoming funded project), date of project, property condition code, age of property, cost, stock replacement or Campus event. The volume of property by location and types of property stored at each warehouse are provided in TE 4.

Exception: When a work order request is submitted to set aside the required parts for a funded project, those parts shall be received under a single Pallet ID. If the project is cancelled, a work order request will be submitted to return all pulled parts back to available inventory by the part type.

Access to warehouses managed by the contractor is restricted to contract employees, physical security, building management and those with a business case need. Access to the warehouse does not give the authority to add or remove items from inventory or change the inventory in any way.

C.2.1.3 Provide Above Capacity Storage

The contractor shall provide above capacity storage as approved by the CO. Above capacity storage shall be executed and effective only after all other storage facilities are at full capacity.

The contractor shall notify the CO, in writing when 90% of the available storage space is occupied.

The need for above capacity storage will be approved in writing by the CO prior to acquiring the storage. The contractor shall provide a fully supported cost estimate to the CO. A negotiated fixed price for above capacity storage will then be incorporated into the contract via modification.

C.2.1.4 Provide Short-Term Storage Facilities

When necessary, the COR on behalf of FMSS, may request the contractor to identify and lease a facility i.e., warehouse or storage trailer on a short-term basis to accommodate mission critical storage needs. Leases shall not be entered that exceed current Fiscal Year (FY) funding and can be terminated with 90-day notice upon request, without penalty and at no cost to the Service. All funding for such leases will be provided by the requesting Territory.

When the contractor enters into a lease on behalf of the Service, the Service will not be held liable for any costs incurred past the defined needs of the space requested.

C.2.1.5 Recycle/Excess/Dispose of Property

Upon receipt of a work order, the contractor shall recycle/dispose/excess property to include pipeline tax processing equipment, office furniture and published products as described in TE 4 and TE 5. The contractor shall prepare, palletize, wrap, or band, transport, document, report, and track property through recycle/disposal/excess process. The contractor shall be required to palletize equipment at the loading dock or in the truck if the building where work is being requested is unable to accommodate pallets or pallet jacks. For disposals, Non-IT and IT, the Territory Property Officer/Analyst shall identify a disposal location/facility for all property in the work order request.

Information Technology (IT) equipment shall only be recycled/excessed/disposed of using UNICOR locations or UNICOR trailers at the campus or computing center site; donations to local school systems, educational non-profit organizations, or use of an R2/e-Stewards/Sustainable Electronics Recycling International, USPS Blue Earth and any other certified recycler that has been approved by the IRS/National Office Property and Asset Management Program Manager as designated by the local Territory Property Officer/Analyst.

The contractor shall be allowed to let property authorized for recycle or disposal to accumulate and transport the property together provided the request(s) is/are completed within the allowable cycle time of the initial work order request. If the contractor allows property to accumulate to make trips to designated recycler or disposal facility more efficient as opposed to taking the property on an individual work request, the contractor shall not require an additional ticket to transport property to the facility.

Recycle/Excess/Dispose of Property shall only be used when property is being transferred out of IRS possession. The contractor shall be provided a signed and approved either Standard Form (SF) 120 or Form 120 and Form 122 from the Property Officer/Analyst prior to taking it to a recycler, landfill, other destination that transfers the property out of IRS possession.

Note: Recycle/Excess/Disposal of Property under Basic Services is limited to 384 square feet of non-palletized property or 26 pallets of palletized property per work order request.

C.2.1.6 Warehouse Pickup and Delivery

The contractor shall provide warehouse pickup and delivery services. This includes the pickup of property from the warehouse and delivered to the requestor for use and/or pickup from the requestor and delivered to the warehouse for storage. The contractor shall use manufacturer labels and decision based receiving to place items into storage. Prior to the delivery of items stored in the warehouse, the contractor shall clean property that has gathered dust during storage and verify the property is still in good working order as confirmed prior to receiving into inventory and repair as needed. If the property is for use and requires assembly/disassembly such as cubicles, this is not a warehouse pickup and delivery ticket, it is a "Move Property" ticket.

Exception: Conventional furniture requiring assembly/disassembly such as "L" desks, "U" desks, tables shall be completed under a Warehouse Pickup and Delivery

C.2.2 TRANSPORTATION SERVICES

The contractor shall provide point-to-point transportation services such as preparing, palletize, wrap, or band securing, receiving, picking up, loading, and unloading, delivering, inspecting, controlling, tracking, reporting, shipping, and all work order processing requests. The contractor shall use, maintain, repair, and manage contractor-supplied vehicles approved by the Government.

The contractor shall not use shared vehicles when transporting tax documents. The contractor shall make vehicles available for inspection upon request by the Government.

Buildings serviced on scheduled and unscheduled routes may not have a loading dock, service area or parking for contractor vehicle. The contractor shall be required to provide delivery of property regardless of the buildings loading dock, service area, parking availability or weather.

C.2.2.1 Conduct Scheduled Routes

The contractor shall transport property on regularly scheduled and recurring routes to locations as depicted in TE 6. The contractor shall propose transportation schedules to the Sub-COR for the routes depicted in TE 6. During IRS' peak tax season, the contractor shall make the necessary number of trips per schedule to transport all property from point-to-point. The contractor shall load, unload, and maintain orderly and usable loading docks along scheduled routes.

Maintain is defined as leaving the loading dock as it was found. The contractor is not responsible for sweeping, cleaning or handling other vendors discarded packing materials/debris.

Buildings serviced on scheduled and unscheduled routes may not have a loading dock, service area or parking for contractor vehicle. The contractor shall be required to provide delivery of property regardless of the buildings loading dock, service area availability, parking availability or weather.

C.2.2.2 Provide Special Handling

The contractor shall transport tax documents as described in IRM10.5.1. Tax documents represent approximately 75% of all Campus and Computing Center workload. The contractor shall only accept tax documents in secured, closed, boxed, wrapped, or covered containers, unless being transported via batch cart(s).

The contractor shall transport tax documents in enclosed, locked, and secured vehicles at all times to protect against being compromised, damaged, spillage, or loss. The contractor shall notify the Sub-COR immediately if documents are compromised, damaged, spilled or lost.

NOTE: If the Government requires seals to be used in lieu of locks before transporting, the seals will be provided by the Government.

C.2.2.3 Perform Unscheduled Pickups and Deliveries

The contractor shall perform point-to-point services for unplanned pickups and deliveries outside of scheduled routes and locations. Additionally, the contractor shall provide property pickups and deliveries at other Federal Agencies and Audit sites in non-IRS locations. Pickups or deliveries to other Federal Agencies and Audit sites shall not exceed an average of 1 per month per campus location. The IRS will provide the contractor with a list of items to be picked up or delivered. Prior to arriving at the determined location, the contractor shall be responsible for providing required information to access the facility and shall sign for the property upon pickup. Under Basic Services this scope will be limited to 384 square feet of property.

Some pickups and deliveries to other Federal Agencies, Audit sites and at non-IRS locations may require the transportation, assembly and or disassembly of furniture. These requests will be completed under "Move Property" and these combined shall not exceed the allowable average allotment.

Buildings may not have a loading dock, service area or parking for contractor vehicle. The contractor shall be required to provide delivery or pick up of property regardless of the buildings loading dock, service area, or parking availability or weather.

Facilities may require a Certificate of Insurance prior to contractor being allowed to enter facility, the contractor shall provide all necessary documentation to pick-up or deliver property to designated facility.

C.2.2.4 Transport Certified and Registered Mail

The contractor shall transport Certified and/or Registered mail to/from the main Territory Campus location to/from the post office. The contractor shall pick up, sign for and deliver Certified and/or Registered Mail to a centralized distribution location at the main Campus. The contractor shall also http://irm.web.irs.gov/Part10/Chapter5/Section1/IRM10.5.1.aspx open post office boxes as identified by the Government and deliver the contents to the centralized distribution location. The process for picking up, signing/stamping, and delivering certified/registered mail could take up to an hour dependent upon the location.

C.2.3 REPAIR SERVICES

The contractor shall not be responsible for completing incomplete or faulty project work for services performed by third-party vendors. This does not include work performed by third-party vendors hired by the contractor.

The contractor shall provide repair services, and adjustments or minor modifications to Government property to include: all pipeline tax processing equipment (up to 10 pieces per request) as requested by the work order. Examples of Pipeline Tax Processing Equipment and the typical repairs to them is provided in TE 16. This does not include office equipment such as computers, typewriters, calculators, copiers, fax machines, scanners, etc. The contractor shall track, log, inspect, control, report, and process work orders as required for completing repairs. A cap to the contractor’s risk is provided at $5,000.00 per repair of individual pipeline tax processing equipment. Any repair to pipeline tax processing equipment above the $5,000.00 threshold (at campus locations) will require negotiation and approval by the CO.

Modifications are defined but not limited to the following: using 3rd party parts or clone parts, installing laptop desk anchors, installing gun safes onto a desk, chair arm pads, arms, hydraulics, wheel casters, wheel base, adding additional hardware to stabilize or secure property, altering from its original form but maintaining original intended function. The contractor shall not perform modifications that will void warranty.

At submission processing locations the contractor shall go to the designated locations to pick up broken staplers daily and deliver repaired staplers as repaired (maximum of 3 business days from pick up). The contractor shall e-mail the Sub-COR for a repair office machine ticket when a group of staplers (10 pieces per work order request) have been repaired and delivered back to the designated drop off location.

The cost of the repairs for parts only shall not exceed $250 or 60% in replacement costs (to be determined by the Government). For repairs that exceed these limits, the Government will make the determination to continue with the repair or purchase new. If the Government determines that repair is the choice, the contractor shall make the repair as part of basic services. If the Government decides to purchase new, this will become the responsibility of the Government. The contractor shall notify the Sub-COR in writing via e-mail of repairs exceeding these limits. Workload is provided in TE 7 for the Campus and Computing Center locations.

The contractor shall be required to obtain any training, authorization, and or certification at no cost to the government to be able to perform adjustments, realignments, and warranty repairs.

The contractor will be responsible for contacting and scheduling repairs that are under warranty by the manufacturer when using subcontractors and or until contractor staff is authorized to make adjustments, realignments, and warranty repairs. The contractor shall adhere to warranty terms and conditions. The Government will provide the contractor with any available warranty information following award.

The contractor shall not be responsible for the purchase of major systems furniture components, such as but not limited to the following: walls/panels, doors storage units, power infeed’s, panel connectors, etc., repair or replacement of kitchen appliances (microwaves, refrigerators, toaster ovens, etc.). These services will be the responsibility of the Government.

The contractor shall be responsible for connecting and/or disconnecting the workstation power supply compatible side of the electrical infeed (whip) that connects into the workstation similar to the other electrical components of the workstation such as the raceways, flex connectors, harnesses, etc. The contractor shall not be responsible for removing or installing the electrical infeed into the buildings power supply.

The contractor shall be responsible for the repair or replacement of minor systems furniture components such as cantilevers, work surface supports, connectors, and electrical components such as race ways, harnesses, flex connectors and outlets within the systems furniture.

The contractor shall identify the vendor and cost within the work order notes for any repair or locksmith that is changed to "Requiring Purchase".

C.2.3.1 Repair Property

The contractor shall perform repairs, adjustments, and minor modifications to Government property as requested by the work order. The contractor shall be responsible for the purchase, removal, storage, replacement and proper disposal of lights for systems furniture in accordance with the latest applicable Federal, State, local and environmental regulations for managing the removal, storage, and disposal of light bulbs (fluorescent, LED, or other type). The Government will provide sizes and quantities of bulbs to the contractor for pricing purposes.

The contractor is not responsible for the purchase, replacement or disposal of light bulbs associated with desktop lamps or fixtures located in the buildings’ ceilings.

C.2.3.2 Provide Locksmith Services

The contractor shall make keys, repair, install, re-key, and replace locks on office property (cabinets, wardrobes, display cases, key lock boxes, etc.) as requested by the work order. Keys are limited 30 per work order request or two per replacement lock number with a maximum of six workstations (workstations will average 5 locks per workstation) or 18 non-workstation cores/keys per ticket. The contractor shall label all key replacements with the lock number associated with that key.

At Campuses, Computing Centers, and locations directly supported by contractor staff, If the customer is unable to provide the lock/key number and states as such in the work order request, the contractor shall be required to go to location to obtain lock/key number required to process the work order. The contractor shall be required to provide keys as requested through the work order (key numbers must be provided in the work order request) using the closest available campus location with either a key duplicator or key code machine that can support the request regardless of territory. The contractor shall make the key and ship it to the customer.

Contractor shall not be required to replace locks on lockers that use padlocks or combination locks but shall repair lockers, so mechanisms align correctly. The contractor shall provide and or replace keys and lock cores for lockers that use standard furniture locks and keys.

The contractor is not responsible for any locksmith services pertaining to duplicating master keys, control keys, combination locks, padlocks, safes, lockers or doors affixed to the building that are exclusive of furniture.

The contractor shall provide keys for a cabinet type safe that use a standard type of furniture key that would be used on cabinets, systems or conventional furniture which can be duplicated using a generic key duplicating machine or be obtained from a 3rd party vendor as a standard key.

Contractor shall be required to remove padlocks (key or combination) or laptop cables using bolt cutters or similar device on a work order service request provided physical security or a manager is present.

Hoteling Cabinets:

For cabinets that are designed to accommodate multiple users and have integrated locking systems, even if not originally ordered to accommodate multiple users, the contractor shall modify and install lock housings, provide cores, and keys so each cabinet tier can lock independently.

(Example of cabinet designed to accommodate multiple users Herman Miller/Meridian Stackable File)

Cabinets that are designed to accommodate multiple users but were not ordered that way the contractor shall not be responsible for purchasing the lock housings, this shall be the responsibility of the government.

For cabinets that are not designed to accommodate multiple users the contractor shall propose alternative solutions. If government accepts proposed solutions the requesting territory shall fund the request outside of Basic Services.

The number of modifications shall not exceed 10 cabinets per service request.

C.2.3.3 Repair Workstation Lights

The contractor shall be responsible for the purchase, removal, storage, replacement, and proper disposal of light bulbs (fluorescent, LED, or other type) for all systems furniture in accordance with the latest applicable Federal, State, local and environmental regulations for managing the removal, storage, and disposal of light bulbs. The Government will provide sizes and quantities of bulbs to the contractor for pricing purposes. Furniture light bulb types and sizes change the contractor is not required to stock furniture lightbulbs but shall provide the bulb needed to complete the work order request.

The contractor shall not be responsible for the purchase, replacement, or disposal of employee-owned desktop-type lamp light bulbs or fixtures located in the buildings’ ceilings.

C.2.4 OTHER LOGISTICS SERVICES

The contractor shall provide all labor, equipment, materials, and supplies, to include boxes and tape, to support office moves. The contractor shall provide services to move property and boxes securely covering contents point-to-point including, but not limited to, disassembling, reassembling, controlling, reporting, tracking, repairing, transporting, placing, and processing work orders. The contractor shall only provide boxes and tape for moves which they are performing. In order for the contractor to provide boxes and tape, the request for boxes and tape must be on the same work order request as the move request.

IRS property shall not be limited to office property and can include but is not limited to step ladders, shelving, racking, bike racks, portable crowd/security barriers, bags, equipment, etc...

Packing and unpacking does not refer to the packing and unpacking of desks, cabinets, bookcases, credenzas, etc., or any personal property. This is the responsibility of the Government. The contractor is not responsible for the movement of any desk, cabinet, credenza, bookcases, etc., that has not been emptied of its contents.

"Other Logistics Services" is defined as the movement of up to 5 items or the movement of a single person to include their computer (excluding assigned laptop), peripherals, chair and up to 5 boxes between buildings point-to-point considered "Campus or Computing Center" locations or within a 5-mile radius of a Territory Campus site.

"Labor Support" is defined as the movement of items to set up for "Special Events", palletizing property that is staying within the same room, and hanging items such as pictures, whiteboards, etc...

Note: A service request to mount or unmount property shall not exceed 5 per ticket request.

Any service request to hang items that exceed this amount shall be completed under Move Property.

As requested on a work order request the contractor shall be required to move or transport document shred bins (IRS or other contractor owned) between buildings and or to deliver empty bins from staging area and return full bins to staging area. When moving or transporting another vendor shred bins should they be damaged, a cap to the Logistic Services contractors risk is $250.00 per bin.

C.2.4.1 Move Boxes

A request for Box Moves includes the movement of boxes only. Boxes will not be supplied by the vendor for box moves and must be acquired through one of the GSA office supply vendors. If it is necessary to move property along with the boxes, this will be classified as a "Move Property" ticket.

The contractor shall move boxes as requested through work orders*. The maximum number of boxes permitted on a single request is 200 whether palletized or not. The Government considers a pallet of boxes as one (1) box. If the boxes are required to go on or come off the pallet, then each box is counted.

*In lieu of work order requests, the Philadelphia Campus requires daily sweeps three (3) times per day to pick up and deliver from multiple centralized drop points. Drop point locations will be provided to the successful offeror after award.

All boxes delivered to a building occupied by the IRS that are addressed to the IRS, are considered IRS property, and shall be delivered as described in the work order request. The contractor shall not be responsible to sign for the delivery, this will be the responsibility of the Government.

The contractor shall prepare, palletize and transport boxes in sequential or numerical order as required when delivering to Federal Record Centers, National Archives and Records Administration (NARA), or Federal tax courts.

C.2.4.2 Move Property

The contractor shall support office moves as requested through work orders. The contractor shall provide and keep on hand, at a minimum 100 legal tote size moving boxes, 20 rolls of tape per Campus and Computing Center locations, available at any given time. The contractor shall provide up to 5 boxes per person and 1 roll of tape per 20 boxes to support property moves as defined in the request for services. The contractor shall only provide boxes and tape for moves which they are performing. In order for the contractor to provide boxes and tape, the request for boxes and tape must be on the same work order request as the move request.

The contractor shall perform box and body moves which consist of a one (1) person move to include their computer (excluding assigned laptop), peripheral equipment, chair and up to five (5) boxes of non-personal property.

Property moves are limited to 15 persons per "Move Property" requests (up to 265 square feet per person, or 384 square feet of property not associated with a personnel move). The movement of a person is considered moving from Point A to Point B regardless of workstation type i.e., systems furniture, conventional furniture. The 15 persons moves limit excludes "tingle and/or prototype work-tables" or similar that are used by employees during their tour-of-duty (TOD). The move may include boxes, move ready computers and peripheral equipment (excluding assigned laptops), credenzas, bookcases, file cabinets, etc., (must be emptied). Any requests for services in excess of these limits will be considered outside the scope of "Basic Services". Work requested beyond this scope can be accomplished but will require Territory funding.

The disassembling, moving, and reassembling a workstation, regardless of the dimensions or configuration before or after counts as one person. For workstations being disassembled and sent to the warehouse for storage this shall be considered the movement of property not associated with a personnel move

C.2.4.3 Labor Support

Labor Support is defined as the movement of 1-5 items within the same office building, hanging or unhanging of pictures, whiteboards etc., changing time on wall clocks, supporting special events;

providing labor and supplies to palletize equipment

The following types of services are required under "Other Logistics Services":

(1) Microphone set ups and removal; hanging/removing pictures, signs, banners, and bulletin boards; hanging, removing, and changing clock time and batteries (supplied by the customer). It does not include the mounting or unmounting of security equipment, televisions, monitors, projectors, or similar media devices or their respective hardware.

Exception: Contractor shall be required to install or remove a monitor-arm(s) to the worksurface provided the monitor is not attached. Attaching the monitor to the arm will not be the responsibility of the Logistic Services Contractor.

(2) Prepare, palletize, wrap, band property staying in the same room up to 12 pallets under Labor Support.

a. Room where items are being palletized and pathway to the loading dock must include double doors and pallet jack must be authorized for use in hallways, elevators, and corridors

(3) Moves which consist of a single person move to include their computer (excluding assigned laptop), peripheral equipment, chair and up to (5) boxes of property or 5 items (boxes or property) total not related to a personnel move (property must accompany boxes or it is considered a Move Box).

(4) Assembling of IRS property includes but is not limited to metro carts, supply carts, utility carts, cart dolly, trolley, hand trucks, furniture.

(5) Removing/cutting off excess/damaged roll paper (Maximum of 50 inches) from the core.

The contractor is not required to dispose of the paper that has been cut off. This requirement is limited to sites with Correspondence Production Services Ogden (CPSW), Covington Annex (CPSE)

Exception: The contractor shall not be required to assemble furniture and or equipment for Daycare, Health Units or Fitness Centers.

Moves maybe located within all office areas, corridors, lobbies, classrooms, conference rooms, storage areas, guard posts, canteens, cafeteria, childcare centers, fitness centers (excluding fitness equipment), health units, floors, between docks and work areas/offices/corridors/storage areas/class or conference rooms

Individual items include but are not limited to the following: conventional desks; credenzas;

bookcases; bookshelves; rolling stock, chairs, free standing partitions, cabinets; tables; canteen equipment; televisions, projectors; flip charts; podiums/lecterns; empty pallets; flags and stands; tax form “take one” bins; book, trophy, display cases; pedestal fans; rolling blueprint machines; rolling dry-erase boards; hampers; pallets of products.

The following types of services are required under "Support Special Events"

(1) The contractor shall also "Support Special Events" under Labor Support/Other Logistics Services Special events, defined as assemblies, seminars, meetings, or other events.

Examples of such events are blood drives, weekly production meetings, fairs for IRS employees, town hall meeting and collection of charitable donations. Additionally, Volunteer Income Tax Assistance (VITA) Depots on an as needed basis. Supporting special events may consist of delivery and setup of furniture, rearranging existing furniture, breakdown, and removal of furniture. Supporting special events does not include room setups for non-work-related celebrations considered to be personal in nature, such as baby showers or birthdays.

C.2.4.4 Forms Management

The Government requires contractor support to receive, inventory, track, store, pick up/deliver and dispose of all IRS Published Products. Contractor support criteria may include but is not limited to the following: customer and delivery order point number; Form ID; catalog number;

version; revision; quantity; requisition; warehouse location; receipt and delivery dates. Random printed product samples may be received, inventoried, and delivered by order point number information and associated delivery shipment. In the event that a discrepancy is noted upon receipt of a newly delivered published product, the contractor shall notify the Forms Coordinator immediately.

The type and number of published products requiring receipt, inventory racking, storage, pickup/delivery and disposal are outlined in TE 5.

The contractor shall be required to use the government owned forms inventory system. In order to use the system requires a Tier 2 or Moderate Risk background Investigation level. The contractor shall have at a minimum 3 employees with a favorably adjudicated Tier 2 level investigations at each of the following locations:

• Austin

• Kansas City

• Detroit

• Ogden

C.2.5 Environment, Health and Safety

Safety Data Sheets (SDS): For each chemical-based product they intend to use, contractors must submit SDS to the COR for review and approval by the Senior Safety Officer/Environmental Coordinator at least two weeks prior to use of such products

Proof of EHS Training: Contractors shall submit proof of applicable employee EHS training including, but not limited to the following: fire extinguisher training, powered industrial truck training, hazard communication training, and 24 hour HAZWOPER training (8 hour intends to hire an outside contractor to clean up and significant spills of a hazardous material). This documentation must be submitted to the COR and approved during the phase-in period. Should the contractor bring additional employees or sub-contractors on-site, their training documentation shall be submitted to the COR within 30 days of their start date.

The contractor is responsible for the safety and health of his/her employees and IRS personnel while working on site. Contractors shall be familiar with and shall comply with all applicable Federal, state and local regulations and standards including those promulgated by the U.S.

Environmental Protection Agency, Occupational Safety and Health Administration, the state in which the facility is located and any local county or municipal regulations. The contractor shall also comply with the most recent version of applicable standards and codes adopted by the IRS and the IRS facility.

The Contractor shall perform and document Job Hazard Analysis (JHA) on job tasks that have recognized associated hazards and provide the required personal protective equipment (PPE) to their employees relative to the hazards identified at no additional cost to the government. The documented JHAs shall be made available to the COR or IRS EHS personnel upon request.

Contractors must clean up the work area on a daily basis. Contractors must not block fire extinguishers, electrical panel boxes, passageways, corridors, sidewalks, pedestrian walks, alleys or entranceways.

All equipment powered industrial trucks, vehicles, scaffolding, ladders, tools, protective equipment, overhead cranes etc., must be in good, safe working order and must comply with OSHA standards.

All inspections and certification of equipment that is required by OSHA is the responsibility of the contractor at no additional cost to the government.

Prohibited Equipment: Powder-actuated fasteners or other power tools such as nail guns are prohibited from use at IRS. Gasoline and diesel-powered equipment shall not be permitted within the IRS buildings. The use of propane-powered equipment indoors may be approved on a case-by-case basis by CO/COR, if the equipment is outfitted with an effective catalyst exhaust system. The exhaust catalyst must reduce carbon monoxide (CO) emissions at the exhaust pipe opening to 25 parts per million (25 ppm) or less.

The Contractor shall submit a written report for any incident involving property damage, serious injuries, illnesses, potentially hazardous conditions or general occupational and environmental, health, and safety concern. The report must be submitted to the COR and Senior Safety Officer within five calendar days of the event.

IRS conducts unannounced EHS inspections throughout IRS workspaces including operational areas occupied by contractors. IRS maintains the right to stop any work where there is an immediate and serious threat to the safety and health of contractors or IRS employees or a serious threat to the environment. Inspection findings will be forwarded to the COR. If, during the course of the contract, IRS personnel note any situations of non-compliance with federal, state, or local regulations, the contractor's environmental and safety program/plan or IRS EHS policies and requirements, IRS personnel will verbally bring them to the attention of the CO and/or COR and will immediately follow up in writing. The Abatement and associated cost of violations shall be the responsibility of the contractor and/or the Government as determined by the ACO with input from the COR.

C.2.5.1 Powered Industrial Trucks (PIT)

Compliance: The contractor will comply with applicable OSHA standard 29 CFR 1910.178 regarding powered industrial trucks.

Equipment shall be inspected in accordance with the above regulation and records shall be maintained on site and made available to the COR at all times. Appropriate spill kits shall be maintained in areas where PITs are charged.

C.2.5.2 Fire Protection

Compliance: The contractor will comply with applicable federal fire protection regulations, standards and codes, Department of Treasury and IRS policies and requirements, and IRS adopted standards and codes. These codes include the National Fire Protection Association (NFPA) Code.

Egress: The contractor shall not impact an established means of egress from the work area or building. Means of egress shall be continuously maintained free of all obstructions and impediments to full instant use in the case of fire or other emergencies.

Flammable Liquids, to include alcohol-based hand sanitizer (ABHS). Any flammable and combustible liquids that are utilized by the contractor shall be stored in a cabinet specifically designed to store flammables and shall be provided by the contractor.

If IRS requests to store ABHS in the spaces occupied and managed by the contractor then such storage shall be in accordance with OSHA 1910.106 Flammable Liquids, NFPA 30 and local fire codes.

Fire Alarm: During planned drills and actual emergencies, contractor employees must exit the building and assemble in IRS-established assembly areas. The Occupant Emergency Plan and assembly areas are provided to the Contractor upon execution of the contract or can be obtained from the COR. The project manager shall determine if all contractor employees are accounted for.

If an employee is missing, the project manager shall notify the nearest IRS Monitor.

C.2.5.3 BIOBASED PRODUCT REPORTING

Green Purchasing and Bio-Based Preferred

When acquiring goods and services, the contractor shall acquire green products including bio-based, environmentally preferable, energy-efficient, water-efficient, and recycled-content products.

The Contractor shall use paper of at least 30 percent post-consumer fiber content. When acquiring an electronic product to meet facility requirements, the contractor shall purchase Electronic Product Environmental Assessment Tool (EPEAT)-registered electronic products, unless there is no EPEAT standard for such product.

The contractor shall give preference to the purchase of:

• Recycled content products designated in EPA’s comprehensive procurement guidelines.

• Energy Star® products identified by DOE and EPA, as well as FEMP-designated energy-efficient products.

• Water-efficient products, including those meeting EPA’s WaterSense standards.

• Energy from renewable sources.

• Biobased products designated by the U.S. Department of Agriculture in the BioPreferred program.

• Environmentally preferable products and services, including EPEAT-registered electronic products.

• Alternative fuel vehicles and alternative fuels required by EPAct.

• Products with low or no toxic or hazardous constituents Non-ozone depleting substances, as identified in EPA’s Significant New Alternatives Program.

Biobased products are commercial or industrial products that are composed in whole, or in significant part, of biological products or renewable domestic agricultural materials or forestry materials. To the greatest extent feasible, the Contractor shall use “Green” products and services.

The Contractor, if bio-based products are available for items that are purchased through this contract, shall provide the required Biobased purchasing data using the United States Department of Agriculture (USDA) online reporting tool annually before October 30th. The reporting tool can be found at: SAM.gov | Entity Reporting.

The list of Biobased products can be found at: BioPreferred|Catalog The Contractor is responsible to keep current on additional Biobased products designated by the USDA and available for use in the performance of this Contract. Additional information can be found at BioPreferred.

C.3 POSTS OF DUTY - COST PLUS FIXED FEE SERVICES (CPFF)

The contractor shall provide all necessary labor, materials, equipment, supplies, and supervision necessary to perform all Basic Services requirements. The contractor shall provide all services to the POD on a CPFF basis.

The contractor shall provide an informational copy of all quotes to the Sub-COR for services estimated to be less than $3,000.00. For services that are estimated to be $3,000.00 or more, the contractor shall submit a detailed quote, along with evidence of competition, to the CO for approval. Evidence of competition shall consist of a minimum of three contractor quotes and supporting documentation.

The contractor shall notify, in writing, the CO when 80% of the available funding for each CPFF CLIN has been expended.