DRAFT_PWS_EDIF-IE_TO_RA__01242023.pdf

PERFORMANCE WORK STATEMENT (PWS)

United States Army Training and Doctrine Command

(TRADOC)

US Army Center of Excellence (USAICoE) Fort Huachuca, AZ

Education, Doctrine, and Instruction for Intelligence Efforts

(EDIF-IE)

TASK ORDER (TO) – Requiring Activity

Part 1 General Information

1. General: This is a non-personal service(s) contract under which the personnel rendering the service(s) are not subject, either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees.

1.1 Description of Services/Introduction: This is a non-personal service(s) contract to provide the United States Army Intelligence Center of Excellence (USAICOE) with research support, development support for instruction, instructional products, training innovation, and support to the lessons learned program.

1.2 Background: The Army’s premier intelligence training institution is the US Army Intelligence Center of Excellence (USAICoE), located at Fort Huachuca, Arizona. USAICoE’s primary mission is to provide comprehensive education, training and training support for US military, foreign military, and civilian personnel for intelligence-related military occupational specialties, additional skill identifiers, and professional development. To stay at the forefront of education and training, doctrine and training products must be continually researched, updated, interpreted, and disseminated throughout the intelligence community, on various platforms including digital, media, virtual, and hardcopy to provide the most accurate up to date policies, procedures, instruction, and mission focus.

1.3 Scope: The Contractor shall provide non-personal service to develop and maintain current and relevant training products, guidance and instruction through continued research and analysis of doctrine, policies, and training methodologies. The Contractor shall provide the technical expertise necessary to support the Requiring Activities (RA) in providing up to date information on Military Intelligence (MI) doctrine and associated documents, teachings, and methodologies, and developing products for dissemination. The Contractor shall perform to the standards and acceptable quality levels identified in this PWS and associated contract documents.

1.4 Objectives: The objective of this contract is to provide services as broken down into three High Level Function (HLFs) areas – HLF1 Research Support, HLF2 Product Development, and HLF3 Instructional Support. The Contractor shall provide support for the three High Level Tasks below and further explained in Section 5.

• High Level Function 1: Research Support

The Contractor shall provide personnel to perform research support to RA’s. This includes (but not limited to) traveling to various locations to collect data, holding interviews and after-action reviews (AAR), attending meetings and conferences, analyzing military papers, objectives, critical task lists, current instructional methodologies, doctrine, regulations, and the reviewing the newest technology.

• High Level Function 2: Product Development

The Contractor shall provide personnel to perform a wide variety of product development in support of the RAs. Anticipated areas of support duties performed to satisfy the requirements shall include (but may be not limited to); creating training and doctrine material in multiple formats such as: multimedia, graphics, web design, virtual environments, publications, official briefs, white papers, reports. Create and maintain draft updates to doctrine and associated training publications, recording meeting minutes, and historical records.

• High Level Function 3: Instructional Support The Contractor shall provide personnel to perform Instructional oriented services in support of the RAs. Anticipated areas of support will include (but may be not limited to); instructing training methodologies, instructing on new product development usage, and updating and maintaining instructional related architecture and associated websites.

The Following Paragraphs and their subparagraphs can be found in the BASE IDIQ.

1.5 through 1.5.3

1.5.4. Operating Hours: The Government facility office hours, facility operating hours, and the Contractor support hour requirements often coincide, however, they may differ. Please refer to the following.

1.5.4.1. Government Facility Office Hours: The Government facility office hours are 0600- 1800 Monday through Friday except U.S. Holidays identified in paragraph 1.5.3.1 above or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. Secure Compartmented Information Facility (SCIF) operating hours may differ based on security requirements.

1.5.4.2. Government Facility Operating Hours: The Government facility operating hours occur between the hours of 0600 to 1800, Monday through Friday. The Government facility is not open for operations during the recognized U.S. Holidays identified in paragraph 1.6.3.1 above. The Government facility may close due to local or national emergencies, administrative closings, or similar Government directed facility closings and will be communicated by the COR to the Contractor.

1.5.4.3. Contractor Support Hours: The Contractor shall provide routine support during work hours Monday to Friday, 0600-1800. Contractor personnel shall be available during core work hours 0900 to 1430 or as established by the RA. The facility is closed during local or national emergencies, administrative closings, or similar Government directed facility closings.

The Contractor shall always maintain an adequate workforce, for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce is essential. For other than firm fixed price contracts, the Contractor will not be reimbursed when the Government facility is closed for the above reasons.

The Following Paragraphs and their subparagraphs can be found in the BASE IDIQ.

1.5.5 through 1.24

PART 2

DEFINITIONS & ACRONYMS

2. General: This section includes many of the terms and phrases used in this PWS

2.1. Definitions: Although not inclusive of every term used within this PWS, the following provides a list of definitions used throughout this PWS and commonly used in the acquisition field.

Contracting Officer – means a person with the authority to enter into, administer, and/or terminate contracts and make related determinations and findings on behalf of the Government. Note: The only individual who can legally bind the Government.

Contracting Officer's Representative (COR) – As defined in DFARS 202.101, means an individual designated and authorized in writing by the Contracting Officer to perform specific technical or administrative functions. DoD Instruction (DoDI) 5000.72, Part II Definitions states the following when defining a COR: “Defined in subpart 202.101 of Reference (f). Any individual delegated responsibilities pursuant to subpart 1.602-2 of Reference (e), regardless of local terminology, must be certified in accordance with this instruction. For example, local terminology can be COR, Contracting Officer’s technical representative, technical point of contact, technical representative, alternate COR, administrative COR, assistant COR, line-item manager, task order manager, quality assurance personnel, quality assurance evaluator, or COR management.” In addition, Army Regulation 70-13, Chapter 2, paragraph 2-2g, states, in part, the following when providing other surveillance support personnel to assist the COR when needed, “…These other surveillance support personnel may serve as on-site representatives of the COR in performance of actual contract surveillance if they meet all COR requirements and have been appointed by the Contracting Officer as alternate CORs.”

Contractor – means a supplier or vendor awarded a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.

Contractor-acquired Property - means property acquired, fabricated, or otherwise provided by the Contractor for performing a contract and to which the Government has title.

Day – means, unless otherwise specified, a calendar day.

Defective Service – means a service output that does not meet the standard of performance associated with the Performance Work Statement.

Deliverable – means anything that can be physically delivered but may include non-manufactured things such as meeting minutes or reports.

Government-furnished Property – As reflected in FAR 52.245-1, Government-furnished Property “means property in the possession of, or directly acquired by, the Government and subsequently furnished to the Contractor for performance of a contract. Government-furnished property includes, but is not limited to, spares and property furnished for repair, maintenance, overhaul, or modification. Government-furnished property also includes Contractor-acquired property if the Contractor-acquired property is a deliverable under a cost contract when accepted by the Government for continued use under the contract

Government Lead - Designated Government personnel tasked with responsibility to manage day-to-day liaise and coordination with Contractor’s point of contact (POC) (or other Contractor appointed representative) to clarify and deconflict execution of awarded work within a functional area.

Government Property - means all property owned or leased by the Government. Government property includes both Government-furnished and Contractor-acquired property. Government property includes material, equipment, special tooling, special test equipment, and real property. Government property does not include intellectual property and software.

Property Administrator - means an authorized representative of the Contracting Officer appointed in accordance with agency procedures, responsible for administering the contract requirements and obligations relating to Government property in the possession of a Contractor.

High Level Function (HLF) – means a key overarching result-based objective for a project necessary to achieve the project’s vision. HLFs are similar to Level 2 in a Work Breakdown Structure. Each HLF may contain several statements to flesh out the areas necessary to meet the objective.

Physical Security – means that part of security concerned with physical measures designed to safeguard personnel; to prevent unauthorized access to equipment, installations, material, and documents; and to safeguard against espionage, sabotage, damage, and theft.

Quality Assurance – (or Government contract quality assurance) means the various functions, including, inspection, performed by the Government to determine whether a Contractor has fulfilled the contract obligations pertaining to quality and quantity.

Quality Assurance Surveillance Plan (QASP) – means the key Government-developed surveillance process document and is applied to Performance-Based Service Contracting (PBSC). The QASP is used for managing Contractor performance assessment by ensuring that systematic quality assurance methods validate that Contractor quality control efforts are timely, effective, and are delivering the results specified in the contract or task order. The QASP directly corresponds to the performance objectives and standards (i.e., quality, quantity, timeliness) specified in the Performance Work Statement (PWS). It provides specific details on how the Government will survey, observe, test, sample, evaluate, and document Contractor performance results to determine if the Contractor has met the required standards for each objective in the PWS. The QASP, with very few if any exceptions, is an internal to Government document.

Quality Control – means all necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

Statement – means the specific results-based activities required to satisfy HLFs. A statement contains a result, the context of the statement, and the required action(s). Statements focus on “what” is to be accomplished; however, they are not prescriptive in describing “how” the outcome is to be achieved. Each HLF may have several statements to flesh out the areas necessary to meet the objective. Statements are similar to Level 3 in a Work Breakdown Structure.

Subcontractor – means one that enters into a contract with a prime Contractor. The Government does not have privity of contract with the subcontractor.

Workday - The number of hours per day the Contractor provides services in accordance with the contract.

Work Week - Monday through Friday, unless otherwise specified.

2.2. Acronyms: Although not inclusive of every term used within this PWS, or that may be included in an acquisition, the following provides a list of acronyms commonly used in the acquisition field.

AAR After Action Review ACOR Alternate Contracting Officer's Representative ADDIE Analysis, Design, Develop, Implement, and Evaluate AE Army in Europe AFARS Army Federal Acquisition Regulation Supplement AHA Activity Hazard Analysis ALLF Army Lessons Learned Forum ALLP Army Lessons Learned Program ALLSW Army Lessons Learned Synchronization Workshop AOC Area of Concentration AOR Area of Responsibility AQL Acceptable Quality Level AR Army Regulation AT Anti-terrorism AUP Acceptable Use Policy ATCTS Army Training Certification Tracking System AWL Alternate Work Location CAAT Collection and Analysis Team CAC Common Access Card CD Compact Disc CCE Contracting Center of Excellence CDRL Contract Data Requirements List CFE Conventional Forces Europe CFR Code of Federal Regulations CG Commanding General CI Counterintelligence

CM Contract Monitor COC Council of Colonels CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer’s Representative COTS Commercial-Off-the-Shelf CRM Comment Resolution Matrix CTE Collective Training Event CTO Collection Training Operations CUI Controlled Unclassified Information DA Department of the Army DD250 Department of Defense Form 250 (Receiving Report) DD254 Department of Defense Contract Security Requirement List DFARS Defense Federal Acquisition Regulation Supplement DMDC Defense Manpower Data Center DoD Department of Defense DOMEX Document and Media Exploitation DOTD Directorate of Training & Doctrine DOTMLPF-P Doctrine, Organization, Training, Materiel, Leadership and education, Personnel, and Facilities DVD Digital versatile Disc ELO Enabling Learning Objective FAR Federal Acquisition Regulation FH Fort Huachuca FM Field Manual FRG Federal Republic of Germany GFP Government Furnished Property GOSC General Officer Steering Council GP Government Property HLF High Level Function HIPAA Health Insurance Portability and Accountability Act of 1996 HTML/CSS Hyper Text Markup Language/Cascading Style Sheets IA Information Awareness IAC Installation Access Control IACO Installation Access Control Office IAW In Accordance With IC Intelligence Community ICoE Intelligence Center of Excellence ID Identification IDT Integrated Development Teams IGCE Independent Government Cost Estimate IMI Interactive Media Instruction IPR In-progress Reviews IT Information Technology JiTT Just in Time Training JLLIS Joint Lessons Learned Information System JTR Joint Travel Regulation

KO Contracting Officer KPT Key Personnel Training LL Lessons Learned L&BP Lessons and Best Practices MIPB Military Intelligence Professional Bulletins MET Mission Essential Task METL Mission Essential Task List MI Military Intelligence NDA Non- Disclosure Agreement NLT No Later Than NISPOM National Industrial Security Program Operating Manual OCI Organizational Conflict of Interest OCONUS Outside Continental United States (includes Alaska and Hawaii) ODC Other Direct Costs OE Operational Environment OFE Operational Force Events OPSEC Operations Security PA Property Administrator PII Personally Identifiable Information PIPO Phase In/Phase Out POC Point of Contact POI Program of Instruction PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program QPR Quarterly Program Review RA Requiring Activity RCO Regional Contracting Office RFI Request for Information RFL2A Requests for Lessons Learned Assistance RFL2I Requests for Lessons Learned Information SAM System for Award Management SCR Service Contract Report SHARP Sexual Harassment Awareness Response and Prevention SIGE Safety and Health Protection Plan SME Subject Matter Expert SOP Standard Operating Procedure SMPTE Society of Motion Picture and Television Engineer STD Standards TASS Trusted Associate Sponsorship System TC Training Circulars TDC Training Development Capability

TE Technical Exhibit TEM Training Event Matrix TLO Task Learning Objective TRADOC Training and Doctrine Command TTP Trends, Tactics, Techniques, and Procedures T&EO Training and Evaluation Outlines USAICoE United States Army Intelligence Center of Excellence USAG United States Army Garrison USAREUR United States Army Europe UOM Unit of Measure VTC Video-Teleconference Systems

PART 3

GOVERNMENT PROPERTY (GP) AND SERVICES

3. Government Property and Services

3.1. Services: The Government will not provide direct services in support of the Contractor in its execution of duties and tasks defined in this PWS. Indirect support will be performed by the Government in execution of those functions that are inherently Governmental and may only be accomplished by Government personnel. Examples of this support are processing of security paperwork, approval and distribution of official policy, provision of NDAs, approval of travel and material requests, etc.

3.2. Facilities: For all functions performed on the Government installation, the Government will provide incidental access to and use of Government property. The Contractor will be subject to the requirements of FAR 52.237-2 during the use of all Government facilities and property. The Government will provide necessary workspace with IT and automation capability, desk space, storage rooms, laboratories, and other such facilities. The Government will be responsible for the maintenance of Government facilities.

3.3. Utilities: For all functions performed on the Government installation, the Government will provide all utilities such as electricity, water, and climate control. The Contractor shall instruct employees in utilities conservation practices. The Contractor shall operate under conditions that preclude the waste of utilities, which include turning off the water faucets or valves, light switches, etc. after using the required amount to accomplish tasks requiring the use of the utilities.

3.4. Equipment: For all functions performed on the Government installation, the Government will provide standard ancillary office equipment necessary to affect the services required on this contract. This includes items such as telephones, computers, scanners, fax machines, audio visual apparatus, printers, copiers, whiteboards, etc.

3.5. Materials: For all functions performed on the Government installation, the Government will provide incidental and consumable materials standardly furnished within the office environment such as paper, pens, pencils, notebooks, acetate, etc. Standard Operating Procedures, local instructions, policies, and other similar materials will also be distributed by the Government.

3.6. Training: The Government will facilitate the ability of Contractor employee’s ability to complete required training. Please see section 1.23 of the IDIQ Base PWS.

3.7. Common Access Cards (CAC): The Government will provide Common Access Cards (CAC) via the Trusted Associate Sponsorship System (TASS) (Web site https://www.dmdc.osd.mil/tass/ ). (See also section 1.6.3.4 of the IDIQ Base PWS) https://www.dmdc.osd.mil/tass/

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. Contractor Furnished Property and Services

4.1. General: The Contractor shall furnish supervision of its employees performing work under this contract and ensure employees have the ability travel to and from work locations without assistance from the Government. For any performance from an AWL (see section 1.5.6.1 of the IDIQ Base PWS), the Contractor will be responsible for all material, equipment, facility, utility, safety, and transportation needs of its employees.

4.2. Facility Clearance: All classified support provided under this contract will only be performed in a government facility. The Contractor shall possess and maintain a Top-Secret facility clearance from the Defense Security Service IAW DoD 5220.22-M, National Industrial Security Program Operating Manual (NISPOM) and AR 380-49, Industrial Security Program.

The Facility Security Clearance must match the highest security clearance required for personnel. The DoD Contract Security Classification Specification (DD 254) is provided as an attachment in the basic contract. The Contractor’s employees performing work in support of this contract shall have been granted a clearance consistent with the clearance requirements identified in Technical Exhibit 4 of this PWS.

4.3. Materials: For any performance from an AWL (see section 1.5.6.1 of the IDIQ Base PWS), the Contractor will be responsible for all material requirements of its employees. The Contractor shall support the purchases of ODC requirements in the support of the services outlined within the PWS.

4.4. Vehicles and Equipment: For any performance from an AWL (see section 1.5.6.1 of the IDIQ Base PWS), the Contractor will be responsible for all equipment requirements of its employees. Software will be compatible with government systems, cloud systems, and it will be the responsibility of the company to resolve any firewall issues.

4.5. Background Checks: The Contractor shall be responsible to effect necessary Background Checks in accordance with this PWS and as determined by the Government (see section 1.6 of the IDIQ Base PWS).

PART 5

SPECIFIC TASKS

5.1. Basic Support: The Contractor shall provide services for research, development, support of instruction, instructional products, training innovation, doctrine, and identification and implementation of best practices.

1. Standard (STD): Contractor personnel must possess the requisite skills and experience stated in Technical Exhibit 4 to perform on this Task Order.

Acceptable Quality Level (AQL): Zero Deviation from Standard.

5.2. Tasks: Tasks consist of the following:

5.2.1 High Level Function 1: Research Support. The Contractor shall support research to include, but not limited to, integrating emerging technologies, theories, techniques, training innovation, training methodologies, doctrinal and non-doctrinal publications, and validated best practices.

1. STD: The research shall support the development of Army, DoD, and Intelligence Community (IC) objectives, publications, and training and training methodologies.

AQL: Zero Deviation from Standard

5.2.1.1 Fact Finding and Review Support. The Contractor shall research and collect information through various means such as, but not limited to interviews, evaluations, supporting inquiries, reviewing white papers and policies, investigating new processes and applications, methodologies, lessons learned, schools of thought, emerging trends, and innovation. Publications reviewed will include, but not limited to: Joint doctrine, Executive Orders, doctrine proponents and non-proponents, and other military branch publications.

1. STD – Research supports government requirements and meet the government objectives AQL- Zero Deviation from Standard

5.2.1.1.1 Lessons Learned Research Support. The Contractor shall research unit performance opportunities that support Government requirements and are aligned with Requiring Activity (RA) priorities of gathering information, analyzing, and reporting observations and feedback of operating force conditions. Develop a comprehensive strategy, prioritize opportunities, determine projected costs, and present to Government lead for approval. Research opportunities include, but not limited to, interviewing both military and civilian personnel, observing Collective Training Events (CTE) and Operations (CTO) in a variety of theaters, observing instructional training, attending conferences, forums, and briefings. The Contractor shall:

a. Provide a list of Operational Force Events (OFE)s by location and organization (military unit designation) which support RA information collection requirements established by the Government Lead.

b. Provide to the Government lead a comprehensive list of OFE opportunities indicating the associated Lessons Learned (LL) Information collection Requirement (ICR) and/or government identified collection priority.

1. STD -Collection events are planned through examples of supporting and supported work against topics.

AQL- Collection topics are properly demonstrated, with relevant and complete examples.

2. STD- Provides the proposed collection topics for the following fiscal year no later than (NLT) 2nd Quarter of current FY.

AQL – Collection Topics are submitted by designated date.

3. STD- Actively collects, analyzes, validates, integrates, disseminates, archives, and assesses lessons and best practices across MI proponent Doctrine, Organization, Training, Materiel, Leadership and education, Personnel, and Facilities. (DOTMLPF-P) domains representatives. (Includes TRADOC G-2 Operational Environment (OE) products) AQL – Populate the Joint Lessons Learned Information System (JLLIS) with LL products relevant to the mission objectives and completed within the stated timeline upon government approval.

4. STD- Provide LL information or products to established processes to assist in identifying significant items to be considered for integration into training, training development, education, and leader developmental process.

AQL- Process accurately assesses if LL information or products should be integrated into the developmental process.

5.2.1.1.2. Education and Training Research Support. The Contractor shall support the Army’s synchronization effort among: MI proponent's capability areas, doctrine, objectives and training instruction/methodologies and practices throughout the US Army's differing echelons.

The Contractor shall research new methods and applications, perform assessments, and analysis of current military doctrine, teaching methods, instruction, publications, tasks, and emerging technologies to develop products and advanced learning techniques.

a. The Contractor shall, but is not limited to research, discover, validate, integrate and (assist in) assessing the effectiveness of current or emerging MI proponent capability area tactics, techniques, and procedures.

b. The Contractor's research and report information will inform Army doctrine, teaching methods, instruction content, publications, tasks, and products.

1. STD: Research and Report information is of professional quality, and relevant to RA’s objectives.

AQL: Zero deviation from Standard.

5.2.1.1.3. Doctrine and Education Research. The Contractor shall support all aspects of research for doctrine and non-doctrine publications.

1. STD: Research utilizes historical and current doctrinal holdings, Lessons Learned, Training Development, Subject Matter Expert (SME), policy, legal aspects, force design, concepts, multi-service, and Joint doctrine.

AQL: Zero Deviation from Standard.

2. STD: Research is conducted in accordance with (IAW) Doctrine Business Practices and established doctrine timelines.

5.2.1.2. Assessment and Analysis Support. The Contractor shall review, assess, perform analysis, and provide feedback on (but not limited to): Army’s MI proponent mission, Area’s of concentration (AoC’s), instruction and training methodologies, tasks, products, and doctrinal publications. The Contractor shall utilize, but not limited to research data, current U.S. Military data, trends, regulations, doctrine, training and methodologies, lesson plans, emerging technologies, publications meeting minutes, After Action Reviews (AAR), white papers, observation reports, Doctrine, Concepts, Experimentation documents, briefings, differing IC products, Programs of Instruction (POI’)s, Task lists, and other products, to develop in-depth analysis in support of the RA.

5.2.1.2.1. Lessons and Best Practices (L&BP) Analysis Support. The Contractor shall analyze and assess Lessons and Best Practices (L&BP) information collected, reported, received and/or provided. The Contractor shall support the RA integration objectives by validating and presenting information in differing and various venues and/or efforts to include but not limited to, integrated development teams (IDTs), external collection and analysis team (CAAT), L&BP forums, etc.

1. STD: The government’s regulations, guidelines, criteria, local Standard Operating Procedures (SOP)s, and objectives to create comprehensive analysis will be followed.

2. STD: OE improves the lessons learned process by studying variables of the OE that drive change.

AQL: Process accurately assesses if OE implications should be integrated into the institution’s developmental process.

3. STD: OE improves the lessons learned process by studying variables of the OE that should be considered in driving positive change.

AQL: Process ensures analytical process for lessons and best practices based on impact of pertinent OE variable changes generalizable to Army forces.

4. STD: Recommendations are provided based on best practices, AARs, and research for integration into classroom and training products.

AQL: Recommendations are relevant and provided within stated timelines.

5.2.1.2.2 Proponent Review Support. The Contractor shall provide support to Army or the Military Intelligence (MI) Proponent Review processes, critical task site selection boards/meetings and other associated efforts or organizations.

1. STD: Participates in the Army Lessons Learned Forum (ALLF), providing information on specified quarterly institution topics.

2. AQL: Input is knowledgeable, provides relevant participation in the ALLF battle rhythm, and submitted on time.

3. STD: Provides input to the Army Lessons Learned Program (ALLP) Quarterly Program Review (QPR) on institution LL activities.

AQL: Input is knowledgeable, provides relevant information, and is submitted on time.

4. STD. Attends Army Lessons Learned Synchronization Workshop (ALLSW).

5.2.1.2.3. Training Analysis and Validation. The Contractor shall support the analysis of training and education requirements. The Contractor shall support the Government survey solution including, but not limited to, the production and dissemination of raw survey data, and the analysis of survey results. Further, the Contractor shall:

a. Provide personnel to support USAICoE's critical task site selection board processes, in virtual, local, and remote locations.

b. Provide personnel to support the design, development, and validation of USAICoE’s courseware for all components.

c. Support the validation of training process and the creation of assessment blueprints for resident instruction.

d. Perform alpha and beta testing on interactive multimedia and related products.

1. STD: Training processes are IAW USAICoE 350-70, and the most current Government policy and validation process.

2. STD: Surveys are properly submitted and appropriately managed within the stated timelines.

AQL: Surveys sent on time and ended on time. Survey used the provided distribution list; Cursory post-survey analysis performed.

3. STD. Surveys based on customer specifications and adult learning methods.

AQL: Completed surveys and survey reports matched 80-90% the formats and questions listed in the agreed upon customer request.

5.2.1.2.4 Doctrine Analysis Support. The Contractor shall provide recommendations to the Government in support of publication and doctrine. The Contractor shall, but not limited to analyze current policies, doctrine, training products, publications, and make expert recommendations on doctrinal gaps.

a. The Contractor shall organize and participate in working groups, identifying opportunities to strengthen, revise, update, and innovate processes, research products, and doctrine and doctrine related products.

1. STD. Analysis is conducted in accordance with RA practices and established timelines.

AQL: Zero deviation from standard.

2. STD: Analysis for doctrine and non-doctrine publications is relevant and meets mission objectives.

AQL:

3. STD: Writer reads the existing publication, Field Manual (FM) 2-0, and FM 3-0 and proposed outline and identifies gaps or areas in each chapter/appendix for improvement.

AQL: Proposed outline adheres to publication, identifies relevant strategy for improvement, and within the stated timeline.

4. STD: Writer identifies publications to research to fix gaps and areas for improvement.

AQL: Identifies relevant strategy for improvement, and within the stated timeline.

5.2.1.2.5 Doctrine Publication Graphic Analysis. The Contractor shall comprehend, assess, and analyze Government designated publications such as, but not limited to, Military Intelligence Professional Bulletins (MIPB), doctrine, articles, and other directed non-doctrinal publications to develop visual elements that accurately support the theme and tonality of the designated publication.

a. The Contractor shall research other references sources such as, but not limited to military articles and publications, doctrinal articles and publications, Army, Training and Doctrine Command (TRADOC), and DoD regulations in support of graphic development.

1. STD: Visual Elements must support the theme and tonality of the designated publication.

5.2.1.2.6 Doctrinal Assessments. The Contractor shall perform assessments on military doctrine across various echelons and disciplines including, but not limited to new policies, lessons learned, best practices, regulations, directives, other military commands, and key stakeholders to identify and recommend updates to doctrine and related products. The Contractor shall provide recommendations to the Government and collaborate with stake holders to develop a comprehensive strategy to address doctrinal gaps and shape future projects.

1. STD. Assessment is conducted in accordance with RA practices and established timelines.

2. STD: Assessments are relevant and meets mission objectives.

3. STD: Develops comprehensive strategy to address doctrinal gaps and shape future projects.

AQL: Proposed strategy is relevant, addresses areas for improvement, and within the stated timeline.

5.2.1.3 Emerging Technology and Innovation Support. The Contractor shall leverage organic technologies and capabilities in the development and integration of new and innovative solutions to the Government’s requirement. The Contractor shall research the effectiveness of new technologies, applications, and capabilities identified within RA’s Command objectives as well as within the Army Architecture and RA objectives. The Contractor shall, but not limited to, evaluate, and analyze emerging theories, technologies, and effectiveness of new technologies, applications, and capabilities for possible inclusion into the Army system, such as but not limited to eLearning, mobile platforms, and interactive media solutions. The Contractor shall integrate approved technology and applications into the Army’s learning program.

1. STD: Provides cutting edge technology strategy, actively engages in applicable research, validation, and application of emerging technologies that directly relates to RA’s objectives.

AQL: Research, validation, and application of emerging technologies and strategy directly relates to training and provides measurable improvement.

5.2.1.3.1. Learning Technology Solutions Support. The Contractor shall provide technical expertise, support, and products to develop technology-based solutions for training and reinforcing classroom learning. Technology-based solutions range from simple web-based designs to technology supporting virtual learning media.

a. Maintain and update products using Commercial Off the Shelf Products (COTS) that conform to cyber security requirements including, but not limited to Unity Game Engine, Adobe Captivate, Visual Studio, and Adobe CC.

b. Interactive software products created from code must contain modern programming languages, which may include, but are not limited to C#, .Net, HTML/CSS, JavaScript/TypeScript, Perl, Python, Ruby, and SQL, dependent upon product and delivery platform requirements. In addition, software code must pass all relevant information assurance requirements and Security Technical Instruction Guidance directives identified by information system security managers.

c. Products must be usable on government approved resident and remote technology platforms, including, but not limited to Amazon AWS.GOV, LifeRay Portal, Microsoft Azure, commercial learning management solutions such as Blackboard, and local on premises server systems.

d. Update project progress in government-approved tracking software and submit weekly progress reports to the POC for each technology project detailing project status and risk analysis of established project timeline.

1. STD: All products must be approved by the Government and conform to Government standards and mission directives.

2. STD: Software products will be of professional quality and completed within the stated timeline.

AQL: Software products completed by the original suspense date.

3. STD: Products are put through strict quality control measures and are of professional quality.

AQL: Quality control of products addressed the style, organization, spelling, punctuation, and grammatical errors for 80-90% of written outputs, scripts, narration, and briefs.

5.2.1.4 Research Analysis Assessment and Recommendation Support. The Contractor shall present findings to the Government via, but not limited to reports, conferences, and/or briefs as directed by the Government Lead. The Contractor shall address, but not limited to the research, assessments, analysis conducted, and where applicable, objective information to support the RA analysis to determine potential impacts on MI proponent capability areas and Army priorities.

5.2.1.4 .1 Presentation Support. The Contractor shall present research findings and mission objectives in various formats and venues to include but not limited to IDT meetings, conferences, classrooms, and institutions. Presentations will be given from the local unit to Command level. The Contractor shall report any support or equipment issues preventing presentations to the Government prior to established timeline.

1. STD: Information is presented is accurate, objective, pertinent, and presented in a logical and concise manner.

AQL: Zero Deviation from STD.

2. STD: Presentation is given at the appropriate level of the audience.

3. STD: All required support elements and equipment are in working order prior to the presentation.

AQL: Zero Deviation from STD

4. STD: Laws, regulations, statutes, and policies related to the protection of controlled unclassified information and classified information are followed in all presentations

5. STD – Products and presentations are produced IAW Government approved format.

5.2.1.4.2. Review Support. The Contractor shall participate in review processes, such as after-action reviews in various formats and venues to include but not limited to IDT meetings, conferences, classrooms, and other institutions. Reviews can occur at the local unit to Command level. Reviews shall encompass items such as lessons learned, identify best practices, and process improvements.

1. STD: Full participation of designated support.

2. STD: Active participation is required, and input is substantive and germane to topic at hand.

5.2.2 High Level Function 2: Product Development. The Contractor shall create, coordinate, and maintain products and documents for the RA’s. This includes, but not limited to Lesson Plans, Reports, briefs, tests, task Training and Evaluation Outlines (T&EO), training strategy models, training event matrix (TEM), Standard Mission Essential Task and Lists (MET) and (METL), Training Circulars (TC), doctrine, publications, and training related products and materials. The Contractor shall support the Government from inception to completion of all products required Publications include, but not limited to professional development products, articles, issues, POI, IMI, articles, issues, papers, reports, briefs, PowerPoint slide decks, audio-visual presentations, vignettes, online formats, agendas, briefing notes, technical pamphlets, meeting minutes, lesson plans, task lists, publications, close out reports, and action item lists.

1. STD: All products shall be designed, produced, and created in accordance with the Government’s standards and requirements such as, but not limited to; IAW AR 25-50 and the USAICoE Writing Handbook.

5.2.2.1. Product Creation Support. The Contractor shall, but not limited to, create, edit, update, and/or design training material, electronic media, vignettes including up to motion picture products, distributed learning systems, lesson plans, data bases, task lists, circulars, instructional products, doctrine publications, 2D and 3D applications, animations, and other related products. The Contractor shall:

a. Integrate the analysis and recommendations approved by the government.

b. Coordinate with SMEs to update, develop and maintain required documents related to the task.

c. Present and provide verbal, text and graphics as required.

d. Create Initial Observation Reports, Executive Summaries, and Collection Reports for

Government approval as required.

e. Create Information Products informed by Capability Area (DOTMLPF) Analysis.

f. Provide Evaluations and critiques

g. Create knowledge and performance-based tests, lesson plans, outlines that fulfill both the instructional objective and evaluation requirements.

h. Obtain and process any required releases, such as Foreign Disclosure Release Approval and Information/Operations Security, before providing products or final information to the Government.

i. Utilize government designated databases.

1. STD: All products will conform IAW Army regulations and standards, and/or established best business practices established by the RA.

AQL: Zero Deviation from Standard

2. STD Multimedia products must conform to the Society of Motion Picture and Television Engineer (SMPTE) standards.

3. STD Completed within Government’s Stated Timeline.

5.2.2.1.2. Instructional Design Support. The Contractor shall provide instructional design and training development support that follows the Analysis, Design, Develop, Implement, and Evaluate (ADDIE) Process and submit for government approval. The Contractor shall:

a. Assign and provide oversight for all Contractor instructional design products.

b. Create, analyze, and design assigned projects including, but not limited to, the Course

Flow Map, Terminal, and Enabling Learning Objective (TLO and ELO), and assessment strategies.

c. Update project progress in government-approved tracking software and submit weekly progress reports to the POC for each project detailing project status and risk analysis of established project timeline.

d. Provide meeting minutes to team members, POC, and instructional design lead.

e. Create a design plan for each technology product and solution. Design plans may include but are not limited to the lesson/course flow, learning objective(s), a summary of the IMI, module design (including script and interactive elements), and assessment strategy.

f. Create Job aids, user guides, implementation guides, and product summary sheets for all supported IMIs.

1. STD: Products are completed and are of professional quality and ready for implementation.

AQL: Completed all required instructional design documentation and templates for design products, with less than 15% rework required.

2. STD: ADDIE Products are completed within the established timeline.

AQL: Products completed by the original suspense date.

3. STD: ADDIE Products are completed within the established timeline.

4. STD: ADDIE Project and meeting minutes will be properly documented.

AQL: Meeting minutes captured most of the meeting discussion (80% - 90%).

5. STD: Provide weekly ADDIE Project updates

AQL: Addressed 80-90% of active ADDIE projects and their completion rates within a weekly update.

6. STD: Report ADDIE Product Completion Monthly

AQL: Addressed 80-90% of active ADDIE projects and their completion rates within the monthly product update.

7. STD: ADDIE products are loaded in the correct directory specified.

AQL: Upload the majority of design documents (80-90%) to the identified government project repository.

8. STD: Upload ADDIE Products as required per USAICoE 350-70 within stated timeline.

AQL: Uploaded design documents at most one week after product completion.

5.2.2.1.3. Instructional Design Evaluation. The Contractor shall develop, refine, and implement formative and summative evaluations to support the modification and improvement of instructional products and educational methodology. The Contractor shall:

a. Participate in IMI In-progress Reviews (IPRs) to ensure that instructional design criteria maintain their educational purpose/integrity during the development of the resulting educational courseware and provide reporting when needed.

b. Participate in and coordinate participation for alpha and beta testing events to ensure IMI products work as designed.

c. Observe training at ICoE to support assigned instructional design projects and report outcomes to the government.

d. Design, create and provide Just-in-Time (JiTT) training events as needed.

e. Update project progress in government-approved tracking software and submit weekly progress reports to the POC for each project detailing IMI project status and risk

1. STD: Complete IMI Projects within the stated timeline.

AQL: IMI Products completed by the original suspense date.

2. STD: Complete Storyboards and templates for IMI projects. Completed all required AQL: storyboards and templates for IMI projects, with less than 15% rework required.

3. STD: Provide in-depth meeting minutes and discussions on IMI projects.

AQL: Meeting minutes captured most of the meeting discussion for IMI projects (80% - 90%).

4. STD: Provide weekly status reports on IMI product Completion.

AQL: Addressed 80-90% of active IMI projects and their completion rates within a

5. STD: Provide monthly status reports IMI Product Completion

AQL: Addressed 80-90% of active IMI projects and their completion rates within the

5.2.2.1.4. Multimedia Support. The Contractor shall support multimedia RA-supported projects. Design and develop audio and video vignettes for classroom instruction, learning objectives, training solutions, and other products. Record and edit new and existing audio, 3D objects, animations, and video scenes IAW project requirements.

a. Edit video and post-production effects IAW project requirements and defined by the design plan.

b. Attend product requirement meetings and develop timelines.

c. Collaborate with other training centers to share products and information.

d. Update project progress in government-approved tracking software and submit weekly progress reports to the POC for each project detailing multimedia project status and risk

1. STD: Products must be approved by the Government.

2. STD: Conform to the Society of Motion Picture and Television Engineer (SMPTE), and Government standards and mission directives.

3. STD: IMI and Multimedia Products will be uploaded in the directed Government repository.

AQL: Uploaded the majority of IMI or Multimedia projects (80-90%) to the identified government project repository.

4. STD: IMI and Multimedia Products will be uploaded after product completion within the designated timeline.

AQL: Uploaded IMI or Multimedia projects at most one week after product completion.

5. STD: IMI Products are accessible and categorized correctly for easy accessibility.

AQL: 80-90% of uploaded products were accessible and categorized correctly.

6. STD: Motion Animation and Video Support will be of professional quality and Products and ready for implementation at completion.

AQL: Completed all required animations or video identified in design plans and storyboards, with less than 15% rework required.

7. STD: Motion Animation and Video will be completed by the stated timeline.

5.2.2.1.5. Graphic Support. The Contractor shall provide graphic design including but not limited to; still photography, video, and imaging support for USAICoE training organizations and elements. Graphic creation and revision for IMI and video products. The Contractor shall:

a. Graphic manipulation and restoration of historical images

b. Logo creation.

c. Graphic designer revisions to new or previously created products.

d. 3D object creation, meshing, manipulation, and animations.

e. Update project progress in government-approved tracking software and submit weekly progress reports to the POC for each project detailing project status and risk analysis of established project timeline.

1. STD: Must adhere to the Society of Motion Picture and Television Engineer standards for all video requirements.

2. STD: Graphic Arts will be of professional quality and ready for usage by due date.

AQL: Completed all required art products, with less than 15% rework required.

3. STD: Graphic Art support will be completed by the stated timeline.

4. STD: Weekly project reports on art projects and milestone achievements will be provided.

AQL: Addressed 80-90% Graphic Arts will be of professional quality and ready for usage and completed all required art products, with less than 15% rework required.

5. STD: Graphic Art support will be completed by the stated timeline.

6. STD: Weekly project reports on art projects and…